A case study on -Procurement in Honeywell & Vedanta Authors: Sunam Pal Kiran Varghese Jacob Alliance University School of Business Friday, 25th January 2011 E-Business & Business Intelligence BENCHMARK-2011 PSG Institute Of Management, Coimbatore 1
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A case study on
-Procurement in Honeywell & Vedanta
Authors:
Sunam PalKiran Varghese Jacob
Alliance University School of Business
Friday, 25th January 2011
E-Business &
Business Intelligence
BENCHMARK-2011PSG Institute Of Management,
Coimbatore
Purpose of this case:• Understanding the nature of transaction in Honeywell & Vedanta• To know the e-procurement process in Honeywell & Vedanta• How they differ from each other• IT technology incorporated in each company to carry out the
procurement system• Benefits of e-procurement system• Challenges faced by each company• Why Honeywell uses SAP(ERP system)• How Vedanta manages with other alternatives instead of using
SAP(ERP system)• Future of both companies with respect to e-business
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BENCH
MARK – 2 0 1 1
E-procurement system of Honeywell & VedantaPSGIM, Coimbatore
Fri25 Feb
Implementation of SAP in Honeywell’s e-business applications and how other industry like Vedanta manage their procurement system without using SAP
keeping the system simple by incurring less cost on technology
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Honeywell Uses SAP
• Number of items ordered are very high. ( Thousands orders a month per plant)
• Volume of transaction is less ( 10 to 100 electronics items per week/team)• Security is an important concern• Authentication and approval is must• Single order is met from multiple
vendors• The products are much customized and
thus repeatability of same order is less
Vedanta uses other Alternatives
• Number of ordered raise are very less. ( 5 or 6 times a month per plant)
• Volume of transaction is huge (1000 tons per week/team)• Safety is an important concern• Delivery on right time is must• Multiple orders is met from same
vendors• The products are much standardized
and thus repeatability of same order is more
Nature of transaction
E-procurement system of Honeywell & VedantaPSGIM, CoimbatoreBEN
CHM
ARK – 2 0 1 1
Fri25 Feb
Overview of -CommerceConsists of the Buying and Selling of Products
or Services over Electronic Systems such as the Internet and other Computer Networks
Internet and WWW plays a very important role .
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Intelligence
Knowledge
Information
Data
E-Business gave birth to
Organizational Structure• CIO• Technical Support team• Admin Operators
Evolution of Studies• Server Management• Knowledge Management• Database Management System• Software Engineering• IT Management
E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
Fri25 Feb
PSGIM, Coimbatore
e-Procurement
Benefits of e-Procurement Buyer Productivity IncreasedOrganizedIncreased predictabilityHealthy Forecast of arrival of orders before handRedundant Data Entry limitedLower Transaction CostShorter Order-Time CycleLower Inventories(Low Taxes)Increased Visibility of key business goalsImproved Product qualityImproved Customer satisfaction
Functions of e-Procurement
Purchase of Raw MaterialsTracking VendorsReal time inventory updatingBilling, Payment, InvoiceTracking ShippingKnowing status of orders 5
E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
Honeywell OverviewMajor conglomerate company that produces a variety of consumer products, engineering services and aerospace systems.
1. Aerospace ( market Leader)2. Automation System ( market Leader)3. Transportation System ( market challenger)4. Speciality Materials ( Niche market)5. Building construction solution ( Niche
market)
It is a Fortune 100 company.
It is a $36.556 billion Company. ( as per 2008)
In India
• Technology Solutions Lab
• Automation ( Turbo )• Industry Process
Automation
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E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
Direct UsersOperational Engineer ( Intranet) Project Managers ( Intranet) Procurement Team ( Intranet) Inventory team ( Intranet) Vendors ( Extranet)
Indirect UsersAuto generic mailsHR Domain/BU LeadsAlert Accounts Team
Departments InvolvedProduction and Operation DepartmentProcurement DepartmentMarketing DepartmentFinance Department
Users Involved
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Honeywell e -procurement systemE-procurement system of Honeywell & VedantaPSGIM, Coimbatore
Fri25 Feb
BENCH
MARK – 2 0 1 1
SAP(ERP package)
Technology Used
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Honeywell e -procurement system
Servers
Routers/SwitchesData warehouse (Data-mining)
Intranet/Extranet
Auto generic Mail
E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
Concept Behind- - Procurement System
CLIENT SERVER MODEL9
Effective CommunicationBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
SERVER-1
PROCUREMENT
ENGINEERPROJECT
MANAGERMARKETING MANAGER
ACCOUNTS MANAGER
SERVER
VENDORS
EXTRANET
DATAWAREHOUSE
D-1
D-2
D-3
D-4
USER-1 USER-2 USER-3 USER-4
USER-3
S-2
S-1
INTRANET
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BENCH
MARK – 2 0 1 1
Fri25 Feb
BENCHMARK-2011,PSGIM,Coimbatore 11
DOMAIN LEAD
ORDER
PROJECTMANAGER
• Fill the Form,• Raise Order
• Approve Order,• Reject any
specific Item
PROCUREMENTTEAM
ORDER
ORDER
If availableIf not available
DATA WAREHOUSE
OUTSIDE VENDORS
INVOICE
DISPATCHRECEIVING
HOUSE
ALERT
• If pending• Wrong Code
• Quantity Available• Code mapping
MAIL
INVOICE
COPY OF INVOICE
ACCOUNTS TEAM
PAYMENT
INFORM
EXTRANET USERS
PRODUCTION( Buyer)
ERP/SAP
MAIL
VENDORS of Honeywell
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E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
It is an international mining and metals company
It is the largest mining and non-ferrous metals company in IndiaIt has the highest capacity power plant
Its main products are copper ( market Challenger )Zinc ( Market Leader)Aluminium ( Market Leader)lead ( Niche market )iron ore ( market Challenger)
It is a $7.9 billion Company.
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E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
VEDANTA Overview
Users Involved In Vedanta
Direct UsersOperational EmployeeProcurement In chargeHR (Reimbursement)Accounts TeamSupplier
Indirect Users
Project ManagerInventory Team
Departments InvolvedProduction and Operation DepartmentProcurement Department Marketing DepartmentFinance DepartmentHR Department
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Vedanta e -procurement systemE-procurement system of Honeywell & Vedanta
BENCH
MARK – 2 0 1 1
Fri25 Feb
PSGIM, Coimbatore
Technology Used
Microsoft excel
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Vedanta e -procurement system
Servers
Routers/Switches
Internet
Common Share drive.
BENCH
MARK-2011, PSG
IM ,Coim
batoreE-procurement system of Honeywell & VedantaPSGIM, Coimbatore
Fri25 Feb
Concept Behind- Procurement System
SHARE DRIVE ON NETWORK16
E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
BENCHMARK-2011,PSGIM,Coimbatore 17
C
B
DATA
A
DATA
PRODUCTION( Buyer)
C ( Both A & B)
HRData A
ACCOUNTS Data A
SUPPLIER(Seller)Data B
TEMPORARY ACCESS
PROJECT MANAGER
Data A
Common share drive on network
BENCHMARK-2011,PSGIM,Coimbatore 18
Production(Buyer)
Fill the excel sheetRaise Order
Supplier(Buyer)
SHARE PROCUREMENT FORM
Check the ordersCheck AvailabilityPrepare invoice
Quantity AvailableCode mapping
UPDATE THE FILE & SHARE
SHARE INVOICE
MARKETINGACCOUNTS
TEAM
SHARE
INVOICE
SHARE
FORM
DATA WAREHOUSEIf reimbursement
If direct paymentPAYEMENT DONE
HR
SALARYACCOUNTS
TEAM
APPROVE
Approves reimbursement
TEMPORARY ACCESS
SHARE DATA B
SHARE DATA B
CREDITED TO SALARY A/C
SHARE DATA
Inform by MAIL
E-Transfer
DATA A
DATA B
VENDORS of Vedanta
VENDORS
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E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Fri25 Feb
Teaching Notes20
PSGIM, Coimbatore
Fri25 Feb
BENCH
MARK – 2 0 1 1
Effective Communication
Merits of HoneywellHigh Security.Less Data Entries.Higher Reliability.Highly Organized.Less Updates required.Auto generated Mails.
Demerits of HoneywellAlways Honeywell Codes are not available.Over standardization- Difficult to Access.More number of steps.Time-taking process.
Merits of VedantaCost-Effective.Easy Understanding.Less Time-taking.Less Maintenance Cost.
Demerits of VedantaAccessibility is less.Less Security.Lot of Data Entries.Individual Responsibility. 21
Honeywell Vedanta E-procurement system of Honeywell & VedantaPSGIM, Coimbatore
Fri25 Feb
BENCH
MARK – 2 0 1 1
Parameter to compare
4 days to place an order(Because of approval & authentication online)
2 hours for placing order(No approval, No authentication needed online)
• 8 to 11 serial transactions • 2 parallel transactions
• 5 to 6 serial transactions • 1 parallel transactions
• Only 1 to 1 access• No leakage of information to
3rd party • Login system for all members
• Many users involved at a time• More than 2 people can be
operating on the same document at the same time
• No login system
• Initial one time form fill-up is required
• Rest is just clicking
• In the whole process you have to undergo filling up of excel sheets at least 4 times
• Not much automated
Time
Steps
Security
Simplicity22
Honeywell Vedanta
E-procurement system of Honeywell & VedantaBEN
CHM
ARK – 2 0 1 1
PSGIM, Coimbatore
Conclusion• Different companies implement different e-business
technologies• The adoption of technology depends upon nature of business, resource availability, complicacy, cost, time, security concerns and the culture of business.• Ability to cope with change as managing a change is a greater risk.• Honeywell where the culture motivates them to accept
changes easily would switch over to next generation technology.
• Vedanta may adopt ERP system in near future if generates a good return on investment on technology. 23