Case Study: Implementing A VMS At The ATO - Toni Jackson

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Toni Jackson

How an Agile VMS SaaS solves

the ATO Challenges

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Presentation: 40 minutes

- Overview of Fieldglass

- Cloud and the Public Sector

- Case studies

- Australian Taxation Office

Agenda

© 2015 Fieldglass, Inc. All rights reserved.

Proprietary and Confidential.

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Fieldglass Overview

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- Fieldglass’ cloud-based Vendor

Management System (VMS)

automates the complete contingent

and services procurement lifecycle

- Recognized leader for managing all

categories of external services:

- Contingent workers

- Statement of Work (SOW)

projects and services

- Independent contractors

- Specialized talent pools

Unified Platform for All External Services



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V I S I B I L I T Y E F F I C I E N C Y Q U A L I T Y

C O S TC O M P L I A N C E

Fieldglass Benefits



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Cloud and the Public Sector

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Cloud Model Provides Open Platform



Open integration platform supports all major enterprise systems

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Public Sector and the Cloud Imperative

Of public sector organizations surveyed see cloud

computing as a driver for innovation and

differentiation

77%

Of public sector organizations surveyed

believe the cloud computing will transform

their organization and/or industry

94%

Sources: SAP Performance Benchmarking, 2013 State CIO Survey by NASCIO, TechAmerica and Grant Thornton, October 2013.

Of public sector organizations expect a major

impact on company performance within five

years

57%



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Government Case Studies

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What’s the Problem?

NO VISIBILITY

QUALITY ISSUES

HIGH RATES

HIGH COSTS

INEFFICIENCIES

COMPLIANCE

ISSUES



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How the Problem is Simplified and Solved

2-click request––

Benchmarking––

Mobile

Bidding––

Approval––

Reporting & analytics

On/offboarding––

T&E capture––

Auto-invoicing



12© 2015 Fieldglass, Inc. All rights reserved.


Industry

Government

Customer since 2015

Countries

Australia

Highlights

“By standardizing and automating our contractor

engagement processes, we can achieve visibility

into costs and supplier performance and more

quickly mobilize workers in an environment that

requires strict onboarding activities.”

-- Craig Fox, First Assistant Commissioner, Service

Operations Division, Australian Taxation Office

Customer objectives:

- greater efficiencies in identifying and remobilizing resources;

- enhanced contractor engagement, retention and performance;

- improved industry engagement;

- strengthened accountability and transparency through the

procurement process; and

- ongoing, sustained cost reductions.

ATO Benefits:

- replace Multiple existing processes with one central repository

- manage tenure/spend across all suppliers, depts

- enforce contractor/SOW procurement policies

- full transparency across all elements of the process to engage

contractors and SOW

- to utlise data to source for the right talent, right price, right time

- workforce planning for peaks during the financial tax time

- Deployed under budget and before go live date

Managed spend

Approximately Several million AU dollars.

Volume

Over 40+ suppliers onboard into Fieldglass, to reduced to 5 for IT

contractor Suppliers and phase two SOW

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- Faster Access to Talent

- Role Classification = Rate

Alignment vrs Market

- Cost Containment; Rates,

Overtime, taxes etc

- Reduced Administrative Burden

- Increased Financial Visibility &

Control (approvals, etc.)

- Reduced Health and Safety

Incidents

- Mobility

− Regulatory Compliance

− Right Sized Supply Base

− Supplier Performance

Improvement

− Evaluation and Adoption of

Innovative Ideas / Best Practice

− Optimal Skill Mix (Direct vs.

Contract Labor)

− Financial Control

− Competitive Bidding

Deliverables that provide ROI – Agency specific

1© 2013 Fieldglass, Inc. All rights reserved.

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Questions

Case Study: Implementing A VMS At The ATO - Toni Jackson

Recruiting & HR