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Panda Security Helps Haven Health with NetworkSecurity & HIPAA Compliance.
James Duke was tired of the constant manual labor involved in securing hiscompany�s network. As IT Supervisor for Haven Health, a leading patient-orientedhospice and home health care provider based in Long Beach, CA, he neededa centrally manageable solution that would automatically prevent and cleanmalicious vi-ruses and spyware across his network, and provide reports afterwardsabout what happened. Panda Software�s BusinesSecure Exchange helped himaccomplish this, while ensuring full compliance with the Health InsurancePortability and Accountability Act (HIPAA) by proactively protecting patienthealth information as part of its on-going due diligence in addressing governmentsecurity regulations.
Before Panda, Haven Health depended on an assortment of offerings from othersecurity vendors. The changing nature of viruses, spyware, and other cybercrimechanged all that. Fast-spreading network worms and back-door Trojans, whichrelied on a coordination of different attack techniques, exposed the fundamentalweaknesses of multi-vendor protection�more administrative overhead,performance latency, increased costs and ineffec-tive protection against thesemore sophisticated attacks.
This revelation led Haven Health to look for a new solution. Like many otherhealthcare organizations evaluating security offerings in today�s network environ-ments, Haven Health, sought a robust security solution capable of easy deploy-ment into an existing network. After evaluating leading security vendors, theyfound that Panda�s capabilities best met its criteria and offered unique benefitsother vendors couldn�t.
· Company size: Medium size.· Market: Health services.· Country: USA.· Licenses: 51.
Details
Case Study. Haven Health. USA
"Using Panda�s centralized management made my job inadministrating antivirus a lot easier. It tells me when somethingis wrong, such as when people download spyware or adware.�
James DukeIT Supervisor
Haven Health
· Protection against all types of Internetthreats in email thanks to thecombination of the ExchangeSecureand ClientShield 2006 withTruPrevent� protection modules.
· Centralized �worry-free�management from a singleworkstation, thanks to the newcentralized administration tool,AdminSecure.
· Automatic daily updates and graphicreports about new viruses and theirevolution in the network.
· Telephone Technical Support 24hours a day, 365 days a year. Ourexperts are available whenever youneed us.
Benefits
�Panda�s software allowed us to consolidate previously separate applications�in-trusion prevention, antivirus, anti-spyware, content filtering, web filtering,and security analyses and reporting�into a single platform, saving costs,administra-tion and management,� said Duke. �Panda�s selling point is thatit is non-intrusive compared to competitors.� Since then, Haven Health hasbeen using Panda for 3 years to protect its workstations, file servers andExchange servers.
�Panda�s integrated security software suite gives administrators a choice ofone or many security applications that saves us at least an hour a day of puremanual administration, as well as a top-class detection engine that can savethousands of dollars annually in virus and spyware cleanup costs,� adds Duke.
In addition to product benefits, Haven Health evaluated other attributes ofPanda Security, such as market reputation, vendor-to-customer relationshipand techni-cal support, and was pleased with what they found. �We recognizePanda�s reputation as a product leader in the antivirus and anti-spywareindustry. This has come from several glowing reviews in major trade publicationsand my own experience using Panda�s consumer product at home,� explainedDuke. �We have experienced excellent technical support, along with timelyalerts on new malware and pattern file updates.�
The company was founded in 1999 byCEO Lynn Keitz, RN, whose dedicationto the highest quality care for our patientsis instilled throughout the staff of over100 health professionals. HavenHealthCare� and Haven Hospice� areboth JCAHO certified with Deem Status.The mission of Haven HealthCare� is toprovide quality home health services forpersons qualifying for homebound status.Haven HealthCare� is dedicated topromoting the highest level of professionalpatient care.
www.havenhealth.org
About Haven Health
�Threats are neutralized immediately. Panda caught the malwarebefore users even knew it was there.�
James DukeIT Supervisor
Haven Health
Case Study. Haven Health. USA
· More security by including protectionagainst dialers, vulnerabilities,spyware, spam or spam and hackingtools.
· Quick and simple deployment andmaintenance infrastructure withreduced resource and bandwidthconsumption.
· Guarantees e-mail communicationsand protects file servers.
· Convenient centralized managementfrom a single point due to the newAdminSecure centralizedmanagement tool.
· Completely automatic daily updates.
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