Case Competition 2013 Human Resource Committee American Jobs and Employment Group: CyberLink Consulting Solutions (CCS)
Case Competition 2013 Human Resource Committee American Jobs and Employment
Group: CyberLink Consulting Solutions (CCS)
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Contents
Our Understanding of the Situation 3
Approach 7
The Solution 18
• Goals addressed and technical solution
features
• Project schedule, budget, and delivery
method
• Training, maintenance, and operations
• Future enhancements
Appendices 25
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Understanding of the Situation
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Our Understanding of the Situation Statement of the Problem
• American Jobs and Employment (AJE)'s website has reportedly
been experiencing:
‒ Slow performance
‒ Lost data
‒ Usability issues
‒ Inability to handle high traffic volume
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Our Understanding of the Situation Cont.
Analysis of Competitors
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Our Understanding of the Situation Cont.
Advantages of Updated Website
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Approach
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Approach
Objective
• To re-design AJE's website by integrating innovative functionalities
and building a stronger, more reliable operating system that is user
friendly, accessible, and interactive for users.
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Approach
Systems Development Life Cycle (SDLC)
1. Planning 2. Analysis 3. Design 4. Implementation
• Project staffing
• Develop project management methods to fit
client needs
• Finalized project
plan to make AJE
more:
‾ User-friendly
‾ Accessible
‾ Interactive
• Why update the
system?
Objectives Activities Deliverables
• Identify
organizational
needs
• Determine project
budget
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Steering
committee
Project
management
Subject
experts
Project team
• Make key decisions, sign-off on major
deliverables and act on recommendations
• Identify and assign appropriate resources
to the project
• Ensure objectives are met within timing
and scope outlined by the Steering
Committee
• Manage day-to-day activities – project
committee
• Provide insight into program design
(software needed or created)
• Support team on site development
• Interface with subcontractor about
hardware or network connections
• Analyze ideas presented about new OS
• Prepare deliverables draft
recommendations
Role Responsibilities
Team Structure
Steering committee
HRC Technology Services:
Peter Johnson
Lance Parker
Tim Coles
Sandra Thompson
Project management
Federal Technology
Service Area:
Timothy Hatcher
Subject experts
Profit Gate
Team
Dennis DuLaney
Diana Ho
Sarah Medve
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Approach
Systems Development Life Cycle (SDLC)
1. Planning 2. Analysis 3. Design 4. Implementation
• Brainstorm innovative functionalities/site
improvements
• Identify and adhere to client budget restrictions
• Introduce site
proposal designed
to improve AJE’s
operating system
• Who?
• What benefits?
• Where?
• When?
Objectives Activities Deliverables
• Identify AJE website
issues
• Research
competitor sites’
functionalities
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Approach
Systems Development Life Cycle (SDLC)
1. Planning 2. Analysis 3. Design 4. Implementation
• Utilize CCS’ consulting services in combination
with subcontractor
• Use hard coding to address technical difficulties
• Eliminate conflicting paths and databases
• Select the
appropriate
software needed to
operate the system
Objectives Activities Deliverables
• Create a project
design that gives
AJE a competitive
advantage
• Determine coding
issues
• Identify database
problems
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Subcontractors
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Approach
Systems Development Life Cycle (SDLC)
1. Planning 2. Analysis 3. Design 4. Implementation
• Integrate updates to the site
• Launch pilot site offering online training for site
users
• Deploy site
• Establish
maintenance
Objectives Activities Deliverables
• Introduce enhanced
site
• Implement new
operating system
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Budget
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Budget Cont.
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Solution
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Project Timeline
Month 1 2 3 4 5 6 7 8 9 10 11 12
Starts on 11/1 12/1 1/1 3/1 4/1 5/1 6/1 7/1 8/1 9/1 10/1 11/1
Planning
• Work plan
• Budget
• Staffing
Analysis
• Brainstorm
• Limitations
• Proposal
Design
• Consult
• Interface
• Subcontractor
Implementation
•Construct
• Install
• Support plan
Milestone
Milestone
Milestone
Milestone
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Functionalities
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• Applicant Profile
• Interview LiveStream
• SMS Text Messaging Open Job Alerts
• Online Training
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Functionalities Cont.
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Functionalities Cont.
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Delivery Method
• Phase Approach
- Launch of Pilot Site
- Adaptability of site
• Deployment Strategy
‾ Install and Test New AJE Server Environment
‾ Backup Security
‾ Emergency Point of Contact
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Future Enhancements
• Global Presence
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Appendix
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Appendix
Eric, H. (2003, 05). How much is a website?. Retrieved from
http://www.newfangled.com/estimating_website_budgets
Mark, B. (2010, 10 3). 5 fundamental steps to deploying a website. Retrieved from
http://sixrevisions.com/web-development/5-fundamental-steps-to-deploying-a-
website/
Profit gate incorporated. (n.d.). Retrieved from http://www.profitgate.net/about.html
Snyder, C. A., & Cox, J. F. (1985). A Dynamic Systems Development Life-Cycle
Approach: A Project Management Information System. Journal Of
Management Information Systems, 2(1), 61-76.
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Appendix Cont.
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Appendix Cont.
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Adult Men 19%
Adult Women 19% Teenagers
62%
2012 Unemployment Rates: Age & Gender
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Appendix Cont.
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Whites 19%
Hispanics 27%
African Americans
36%
Asians 18%
2012 Unemployment Rates: Ethnicity
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