Cascade July 2011

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July 2011

Cascade

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Cascade Contents

Contents Page 2

Introduction/ Welcome Aboard Page 3

Updates Page 4

Achievement Awards Page 5-8

Winners Page 9-10

Haymaking Festival Page 11-12

Chaucer Homecare Update Page 13

Competition Time Page 16

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Hello all and welcome to July’s edition of Cascade. The last

few weeks have been pretty eventful as you will see as you

read through; certainly, it was a wonderful experience to

be able to see the sheer joy and pride shining through in

individuals at the 2011 Employee Awards Ceremony, and

an absolute pleasure, personally, to be involved in helping

with the Haymaking Festival which was a superbly organ-

ised event, appreciated by many. More good news came in the shape of the

agreement by the boards to go ahead with the Chaucer Homecare integration

with All Seasons, potentially opening up new and exciting possibilities for the

future. Of course there are lots of things going on over the coming weeks and

months, but as a starter for ten, what an exciting month July is already shaping

up to be. Please read on and enjoy this excellent edition YOUR Newsletter.

Sean Sullivan—Senior HR Manager

Welcome Aboard! Community Care workers

Sarah McGlen

Michelle Pollard

Victoria Windsor

Emma Drewett

Mark Perkins

Lisa Blacklocks

Suzanne Tsangardines

Dinah McLaughlin

Charlotte Bosher

Facilities Assistant

Sheralyn Johnson

Quality Partnership Manager

Grant Langfield

Business Development Manager

Emily Whittaker

Rachel Wong

Personal Assistant

Helen Brown

Out of Hours Officers

Sam Hadlow

Lindsay Sowter

Michelle Thompson

Anita Ralph

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Heidi Dunster NVQ Level 3 Health and Social Care.

Joanna Corris Certificate in Personnel Practice

Sharon Minton Institute of Leadership and Management Level 3 in management.

The Enterprising Opportunities Employee of the Month is…

Lesley Wing

Enterprising Opportunities NVQ/Certificate Success

CCW Collective Meetings

Herne Bay, Whitstable, Canterbury

(Venue– Head Office)

July 13th, August 10th

Margate (Venue - St Johns Church)

July 12th, August 9th

Ramsgate ( Venue—Cursons House)

July 13th, August 10th

Broadstairs (Venue—St Clements Court)

July 6th, August 10th

Folkestone (Venue—Dover Office)

July 28th, August N/A

Dover (Venue—Dover Office)

July N/A, August 24th

Deal (Venue—Dover Office)

July 13th, August N/A

Aylesham & Ash (Venue—Dover Office)

July N/A, August 9th

Swanley (Venue—1 Silver Birch Suite, The

Woodlands)

July N/A, August 11th

Sittingbourne ( Turrets, Sittingbourne)

July 5th, August 9th

Faversham (Turrets, Sittingbourne)

July 5th, August 9th

Isle Of Sheppy (Turrets, Sittingbourne)

July 5th, August 9th

Congratulations to Lesley Wing

Emma Quinlan who nominated Lesley said that “Lesley has a very

positive attitude at work and she has a very good relationship

with her clients and always goes the extra mile and is happy to do

this”.

Other nominees included June Aldus, Nicky Phillips, Dawn Taft,

June Hinks and Diane Hyde.

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Monday July 4th 2011 saw the first annual Employee Achievement Awards- an afternoon of cel-

ebration and recognition which rewarded employees for their committed hard work.

All those nominated won £200 and the winners for each category received £750. The Runner

up of the Employee of the Year won £1000 and the overall Employee of the Year won £2000

The afternoon’s events started with a traditional cream tea reception giving staff the oppor-

tunity to catch up with one another and anticipate the results of the day’s ceremony. With an

excellent turn out of attendees the room was soon bustling with chat and laughter as they

awaited the start of the ceremony.

The afternoon ran smoothly with Claudia Sykes giving small speeches on why the event was

being held and what the staff in the room had achieved whilst John Bland got ready to present

each and every employee with their award.

There were seven key categories for the awards ceremony which broke up the nominations.

There were awards for Teamwork, Customer Service, Going the Extra Mile, Contribution To

Business Growth, Personal Development, Best Newcomer and Employee of the Year.

Employee Achievement Awards

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The overall winners for the awards were: Amy Chapman, awarded for Teamwork.

Chrissi Martin, awarded for her Customer Service, Christine Prentice our Broadstairs

carer awarded for Going the Extra Mile. Kay Gordon, our Swale coordinator was

awarded for her Contribution to Business Growth. Linda Taylor, our Dover/Deal car-

er was awarded for her Personal Development and Best Newcomer went to Donna

Groombridge our Folkestone carer. All awards were met with great shock and sur-

prise and each award was a tremendous moment for John to thank each employee

for their recognised effort and achievements over the last year.

The final category was the ultimate

accolade- ‘Employee of the Year’.

This is where hard work, loyalty,

dedication and admirable achieve-

ments are recognised. A culmina-

tion of the years efforts which en-

compasses all the awards in one.

Jo Corris was runner up to Employ-

ee of the Year for her fantastic

efforts and professional approach

to work and there was cheers and

applause through-out the room

when Jackie Pettit, our Ramsgate

carer, was named as Employee of

the Year 2010-2011. Jackie is an

outstanding member of staff who

not only has an excellent track rec-

ord but her unquestionable com-

mitment and dedication to her ca-

reer is what really sets her apart.

This award ceremony was an excellent way to personally thank Jackie, and the other

winners for their work and it was a remarkable success.

The afternoon rounded up with photo opportunities and another chance to congratu-

late one another. The event really lifted the spirits of all those who attended and we

look forward to another year with everyone we work with.

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Connie Layton

Charmaine Rock

Janice Bowman

Elaine Crow

Caroline Farrow

Pam Cox

Jean Halford

Maryann Hawks

Kathernie Odle

Lesley Wattingham

Pat Smith

Marion Manning

Jean Cairns

Jane Wilson

Kevin Powell

Janet Maggs

Kerry Williams

Pauline Naismith

Chris Webster

Julie Wilkinson

Donna Chinn

Jackie Chapman

Polly Cole

Diane Coleman

Hazel Bailey

David Dyer

Pat Broad

Gail Currums

Jackie Leivers

Dot Harris

Helen Waters

Eloise Hammond

Heather Bersey

Janet Turner

Camilla Ware

Kirsty McKee

Chloe Whittaker

Stevie Hughes

Jo Ferguson

Chris Bedford

Sasha Wadhams

Emma Quinlan

Heidi Dunster

Julie Hughes

Chris McDonagh

Kevin Hawkes

Chris Back

Jo De Wit

Jodie Culver

Sharon Minton

Kathleen Epps

Maria Nicholls

Carol Kember

Sam Hadlow

Bianca Fagan

Jon Butterworth

Nicky Morters

Bev Jones

Kirsty Hawkins

Alex Bowsher

Angie Watchus

Achievement Awards Event Nominees Guest List

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Employee of the Year

Jackie Pettit

Runner up

Jo Corris

Jo has come a long way in her training and has been very

helpful and supportive and is now a very valued member

of staff. She was unanimously voted Runner Up for Em-

ployee of the Year by the whole senior management team,

who commented on her friendliness and professionalism,

as well as her commitment to personal learning and devel-

opment.

Best Newcomer Donna Groombridge

Teamwork

Amy Chapman

As well as her role as an assessor with Learn to.. in which she always

gives feedback or makes other aware of any issues, Amy also helps

out, providing care in the community for All Seasons. The feedback re-

ceived from the clients Amy has visited is always positive and those

who have worked alongside Amy have seen how good her quality of

work is and how well she communicates with her clients.

Donna won this award as she has at times been the

only carer in the Folkestone holding the calls. She

will cover calls on her days off when required and

has always shown exceptional team support.

The Employee of the Year is someone whom we feel re-

flects all of what we want to be as an organisation. Jackie

won Employee of the Year as she has always been an

excellent carer since she joined All Seasons. Jackie even

cooks Christmas dinner for her service users. Her col-

leagues and service users have all noted how she is al-

ways caring and reliable. She is well respected by her col-

leagues and service users alike.

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Personal Development

Linda Taylor

Contribution to Business Growth

Kay Gordon

Kay is unique in her position as she has built a reputation with the Case Man-

agers in her area based on mutual respect and trust, Kay manages both the

Active Care Force Contract and the Enablement contract in her area, and has

recently been chosen to pilot the complex enablement clients which is seen as

the KCC “jewel in the crown”. Kay services have also now extended to a Sen-

ior Case manager approaching All Seasons to set up Peg feeding training with-

in that area, this entails six carers attending hospital training at the Memorial

Hospital in Sittingbourne, with a view to All Seasons taking on Clients from the-

se hospitals in order for them to return to their own home with Kay and her

team managing their specialist feeding in their home environment. Such is the confidence within

the case management team towards Kay; they have also agreed that we can involve a trainer in

that training.

Going the Extra Mile

Christine Prentice

Customer Service

Chrissi Martin

Nominated for her excellent customer service skills, always chas-

ing up KET customers and stepping in to help out when there are

issues, eg recently the Appleseed gardener left and Chrissi was

very dedicated in phoning around to make sure customers were

kept in touch with. She often goes the extra mile, roping in friends

and family to help out with KET events in evenings and week-

ends, and is passionate about helping the organisation to become

a better place in which to work.

Linda was nominated as she is a well respected

member of the team, always helping her colleagues

when required and is always helping out on days off,

even cancelling holidays to help the team out .

Christine is very experienced CCW who provides good

quality care to all her service users. She is very ap-

proachable and often takes on extra calls to help out. Al-

ways willing to go that extra mile for her clients ensuring

that their needs are met

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More than 700 visitors enjoy annual haymaking event Visitors made hay

while the sun shone in Canterbury on 2nd July 2011. A Haymaking

Festival, featuring all things rustic, attracted more than 700 visitors to

Hambrook Marshes.

David Goodwin took his two finest Shire horses from the Isle of Sheppey

to provide a demonstration on traditional grass cutting and the Stour

Valley basket makers showed the crowds how to weave wicker baskets.

Canterbury singer-songwriter Alice Heggie delighted the crowds with her

whimsical strumming and visitors got the chance to ride on the Wheelie

Groover, a bicycle powered machine which played world music.

The festival was organised by Social Enterprise Kent a group of diverse,

A Great success

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2nd July 2011

pioneering and innovative partner organisations, with shared goals to

support well-being in people’s lives and the communities in which they

live. Each of the partner organisations had stalls and prepared

demonstrations to entertain crowds on the day. This included All Seasons’

care staff running the tea tent, a First Aid tent operated by Learn to …’s

qualified Assessors, providing demonstrations of life saving CPR

techniques.

Organiser Becky Richards said “It was absolutely fantastic. Hundreds of

people turned up, so much so that we ran out of stickers to give to visitors

and lost count! We had lots of musicians who plated for free so I would

like to say a huge thank you to everyone who came along.”

Date for your diary: Haymaking Festival, Saturday July 7th 2012

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Following Board meetings on the 30th July, it has been agreed that Chaucer Homecare Ltd will merge with All Seasons (Kent) Ltd. We are aiming for a completion date of 8th August, subject to certain final legal points being resolved.

This is fantastic news for both organisations, who share a similar commitment and history in providing excellent standards of care to our customers, and in valuing and supporting our staff. It will enable All Seasons to expand into mental health care ser-vices, whilst giving Chaucer the benefits of being in a slightly larger organization. We foresee that this will allow all our staff to have greater career development opportu-nities. No redundancies are expected, as we are aiming to grow the organization in line with our business plans and develop new contracts and private clients.

David Stone will remain as the All Seasons Registered Manager, responsible for domi-ciliary care services. Working alongside him will be Di Killian, who will become the Manager of Specialist Services. Di will be responsible for mental health, dementia care, and our new services, end-of-life care and learning disabilities, as these are de-veloped over the next few months. Other roles will be subject to further announce-ments in the next few weeks.

Over the next month, we will be working hard to align our IT and HR systems and fi-nance reporting, ready for 8th August. During this time, we will continue to have more formal consultations with all staff to ensure everyone is kept fully informed as we pro-gress, and have the opportunity to raise any concerns or questions.

I hope you join with the Boards and senior management teams of both organizations in welcoming this merger, which is a really exciting opportunity for us all.

John Bland, CEO Enterprising Opportunities CIC and Kent Enterprise Trust

Jacqui Davis, CEO Chaucer Homecare Ltd

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Learn to… forms part

of Social Enterprise Kent (SEK) which

is a group of organizations working in

partnership. We are pioneering and

innovative, focusing on the positive

changes we can make to peoples’

lives and to our community. We de-

liver a diverse range of services with

shared goals, values and ethics.

Courses and Dates JULY/AUGUST 2011

Course Places Available… Book Now!

CARE SECTOR COURSES

Friday 22nd July 2011 Study Day 2

Multiple Sclerosis, Epilepsy, Parkinsons,

Diabetes and Strokes

Friday 29th July 2011 Study Day 3

Introduction to Dementia

Tuesday 23rd August 2011 Safeguarding Vulnerable Adults

CARE SECTOR 2 DAY INDUCTIONS

Wednesday 3rd and Thursday 4th August 2011

Wednesday 10th and Thursday 11th August 2011

Wednesday 24th and Thursday 25th August 2011

HEALTH AND SAFETY AND FIRST AID

Wednesday 27th July 2011 Basic First Aid

(Non Accredited)

Tuesday 9th August 2011 Emergency First Aid at

Work

(Accredited Training)

Friday 19th August 2011 Health and Safety at

Work Training

(CIEH Accredited)

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Sophie’s Snacks “many people are turned off by the higher prices that organic food

seems to have, but here are some real health benefits gained from

eating organic. ”

- Sophie Murray

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St Anne’s Court

Herne Bay Thursday 25th August 2011

For more details

Contact Trevor on 01227 844533

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Kent Enterprise

House

1 The Links

Herne Bay

Kent

CT6 7GQ

Tel: 01227 844 544

Fax: 01227 200 120

Kent Enterprise

Trust

01227 844 500

Learn to …

01227 844 486

Social Enterprise

Kent

01227 844 466

Your name ………………………………………………………………………..

For the chance to win a £10 High Street voucher, send back your solution to

reception by 30th July.

Can you match the name of the awards to the staff who won them

Congratulations to Trevor Scandrett for winning last months competition

A quick reminder, if any of you would like to suggest content or have any feedback on Cascade

then please send it to [email protected].

All Seasons

01227 265 899

[email protected]

Enterprising Opps

CIC

01227 844 499

www.sekgroup.org.uk

Jackie Pettit Kay Gordon Linda Taylor Donna Groombridge

Personal Development Best Newcomer Employee of

the Year

Contribution to

Business Growth