Cascade Centers Employee Assistance Program · 2016. 5. 31. · • Cascade Personal Advantage website. 800.433.2320 Supervisor Support • Cascade offers unlimited manager consultation

Cascade Centers Employee Assistance Program

Presented by: Julie Marshall, Ph.D., CEAP

800.433.2320

• Nationwide, headquartered in Portland, Oregon

• Founded in 1975

• Serving over 350 organizations Nationwide

• Over 210,000 total covered employees

Cascade Centers, Inc.

800.433.2320

Holistic Approach to EAP

800.433.2320

Employee Assistance Program

A FREE and CONFIDENTIAL service for employees and their family members to get help for a

wide range of personal problems.

800.433.2320

Who’s Eligible?

• All UO Benefit Eligible Employees • Souse/Domestic Partners and children up to age 26• Family members can contact EAP on their own

Provide employee name, job title, and birth date

800.433.2320

Contacting the EAP

800.433.2320

How it works

• Contact Cascade EAP • A masters level counselor answers the phone• Identify yourself as an employee of University of

Oregon• Get connected with the resources needed• Get immediate assistance• Schedule an appointment

Benefit Connect

800.433.2320

Service Summary

• Counseling with an EAP Professional (Up to five (5) counseling sessions per incident, per year)

• Work / Family / Life (Childcare, Eldercare, Resource Retrieval, Homeownership)

• Life Coaching• Crisis Counseling 24/7/365• Legal / Financial Consultations• EAP Tools (Will Kit, Tax Assistance, Online Legal

Tools)• Cascade Personal Advantage website

800.433.2320

Supervisor Support

• Cascade offers unlimited manager consultation from a specialized team of EAP professionals, experienced in management consultation and referral.

• After hours, follow the telephone prompts to be immediately connected. Just request to speak to a counselor for a management consultation.

• You can access someone from Cascade’s management team 24 hours a day.

• Onsite Training

800.433.2320

Online Supervisor Support

• View the Supervisor Orientation Video

• Learn about Effective Communication, Leadership, Supervision, and more

• Learn about and access EAP resources

• Instant chat with an EAP counselor

• Complete online trainings

• Download promotional and support materials

This image cannot currently be displayed.

HR Webinar Series

• Employment Law Update

• Mindful Communication with Employees

• Celebrating Diversity

• Holistic Retirement Planning

• Whole Person Wellness

• Recognizing and Preventing Workplace Harassment

2016 Promotion

800.433.2320

Reduction in Force Support

• Consultation (Pre and Post layoff)

• Onsite Supervisor support/training

• Individual Career Planning

• Online Resources

• Onsite services

800.433.2320

The Line

General information line for employeesand family members

• Remain anonymous• Ask questions about

mental health • Ask about the EAP process• Get support with work or personal problems

800.433.2320

E-Support and Live Video Support

A scheduled live online virtual session with an EAP Consultant

Benefits include:• Professional and confidential • Solution focused resolution to problems• Review of progress through transcripts of sessions• No need to leave home or office for an appointment

Secure and Confidential• Data is protected at the highest allowable level using secure 128

bit socket layer (SSL) encryption software to keep communication completely secure and HIPPA compliant.

800.433.2320

Work / Family / Life Program

• Childcare and Eldercare:Resources found based on family’s specifications

• Resource Retrieval: Cascade will do the research and report the resources

800.433.2320

Legal Consultations/Mediation

30 minute office or telephone consultation at no cost with a network attorney/mediator.

• Multiple resources available online• Free Simple Will Kit• Free Webinars

800.433.2320

Enhanced Financial Services

Each covered member is eligible for 30 days of unlimited financial coaching at no cost

• 30 Days of One-on-One Financial Coaching: Get You Out of Debt Fast Provide a Credit Report Analysis Develop a Spending Plan Retirement Planning Home Buying/Refinancing Strategies Assist with Other Important Money Topics

800.433.2320

Tax Preparation Services

• No fee to have a consultation and ask tax-related questions (one consultation per employee/household)

• Staff available to prepare a personal income tax return at a discounted rate

800.433.2320

Home Ownership Program

• Cascade provides assistance and discounts for selling,buying, and refinancing a home.

• On average, this service has been able to save employees $2,000-$6,000 of their out-of-pocket expenses.

800.433.2320

Life Coaching

• Up to (3) three telephonic sessions with a master’s degree level coach

• Develop a course of action to achieve goals in areas such as: • Life Transition• Decision Making• Assertiveness • Work-Life Balance• New Baby

800.433.2320

Interactive WebsiteCascade Personal Advantage (CPA)

• Self-Assessments• Articles• Videos• Quizzes• Courses• Webinars• Legal and Tax Forms• Over 140 online calculators• FAQs

800.433.2320

Mobile Application

• Contact Cascade• Chat with an EAP Counselor • View company specific EAP

services• Take and Store Assessments • Access Articles • Store ID Benefit Cards• Access Cascade’s Social Media• View the Interactive Mobile site

800.433.2320

Proactive Engagement • Under two minutes to

complete

• Customized suggestions

• Early identification of Problems

• Helps Increase Utilization

• Integrated EAP and Web

Mobile Application

800.433.2320

Questions?

Thank You for Attending!

If you have any questions or would like additional information regarding services

through your Employee Assistance Program please contact us at:

Phone: 800.433.2320Text: 503.980.1777

www.cascadecenters.com