Top Banner
19

Casa Pistoia

May 24, 2015

Download

Design

Sonali Gogia

A Service design project by the Students at the Master in Service design at Politecnico di Milano. It is a hospitality service for a region in Tuscany.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Casa Pistoia
Page 2: Casa Pistoia

Brief

Page 3: Casa Pistoia

Design Approach

Page 4: Casa Pistoia

Trends

Page 5: Casa Pistoia

What is Casa Pistoia?

Casa Pistoia is a customized trip planning service that matches users with local curators who help them plan their stay in Pistoia and suggest places to eat, and things to do. It uses Pistoia as a home-base as it represents the “Real Tuscany”, because its proximity to nature, culture and its friendly and relaxed atmosphere.

Page 6: Casa Pistoia

How it works

Users log onto www.casapistoia.it and submit their trip information.

A local curator will review the information and send back a curated trip itinerary that the user can then modify to their own preference.

Users will then travel to Pistoia meet the local curator who will help them along their trip as they experience their vacation.

Page 7: Casa Pistoia

Why?

Page 8: Casa Pistoia
Page 9: Casa Pistoia
Page 10: Casa Pistoia
Page 11: Casa Pistoia
Page 12: Casa Pistoia

Journey Map

Page 13: Casa Pistoia
Page 14: Casa Pistoia

Touchpoints

Page 15: Casa Pistoia
Page 16: Casa Pistoia
Page 17: Casa Pistoia

Financial Plan

Page 18: Casa Pistoia

3 Year Plan

Page 19: Casa Pistoia

Implementation Plan