Caroline Rand Head of IM&T Ian Bailey Area Manager & Strategic Lead for District Nursing
Jan 16, 2016
Caroline RandHead of IM&T
Ian BaileyArea Manager & Strategic Lead
for District Nursing
100 services over 80 sites-
cradle to grave
3
Our Vision…
• Administrative redesign/estatesEnsuring clinical staff do very little, or no, administration
• Single Point of ContactChannelling all referrals and enquiries through a single point to give a high quality systematic services
• SchedulingSupporting staff to fill their days efficiently
• Mobile Working/paper lighte-records on the move to reduce duplicate entry and improve access
Transformation programmes
Admin & Estates
In today’s environment work is an activity not a place
Single Point of Contact
Mobile Working Practices
24/7 service
3 shift patterns
400 staff
469,000 patient visits per year
District Nursing in LCH
£15 million contract
24/7 service
From Workhouse to Wireless…
The Journey…
Adoption of Technology…
The Technology…
Building Blocks…
• Hardware and connectivity
• Software• Clinical
Leadership• Staff engagement• Training• System & process
change• Culture change
Partnership Working…
• Informatics Leads• IT Trainers• Software
Developers• Account
Managers• Project Managers• Business
Transformation Managers
• Executive Directors
• Divisional Managers
• Area Managers• Clinical Leads• Community
Matrons• District Nurse
Team Leaders• Caseload Holders• Care Practitioners• Change Managers
The Vision… EPR
The Vision… Productivity
The Vision… Communication
The Vision… Clinical Support
The Vision… Patient Education
The Vision… Patient Satisfaction
The Vision… Patient Empowerment
Conclusion…
By 2016, technology will be exploited by all staff within LCH to improve patient care and efficiency.
Staff & patients will have the right information when they need it. LCH will have developed an
even more innovative culture & up to the minute technologies will be exploited routinely
LCH Vision