CARL ABRC social media environmental scan 2011

CARL / ABRC Research Project on Social Media

An environmental scan of social media usage in CARL/ABRC libraries 2011Dean Giustini (UBC reference librarian & SLAIS adjunct faculty)

Background

The purpose of this 2010-2011 environmental scan is to provide an overview of social

media usage at twenty-nine (29) CARL / ABRC libraries’ websites. This scan was initially

undertaken prior to the development of our Phase I survey of Canadian academic librarians’ use

of social media. The social media tools ‘on view’ at Canadian academic library websites were

determined through simple visual identification and inventory at each of twenty-nine CARL /

ABRC libraries’ websites. The investigators created a list (see appendix I, page 5) of academic

libraries’ use of social media and sent it to contacts in each library for feedback. All suggestions

for improvement were added in April and May 2011.

There is considerable heterogeneity in the use of social media in CARL / ABRC libraries.

As of May 2011, the most commonly-used tools are blogs (individual and group blogs);

Facebook and Twitter (social networking); delicious and Zotero (social bookmarking and citation

management); collaborative writing tools such as wikis and GoogleDocs; and the very popular

multimedia-sharing sites YouTube and SlideShare. Undoubtedly, there are CARL / ABRC

academic librarians across the country experimenting with and using other tools (i.e. such as

Gowalla and Foursquare). We seek to document this activity more fully in phase II of our study.

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 1

Methods

The researchers examined the main websites of twenty-nine (29) Canadian academic

libraries (CARL/ABRC-members) and browsed their underlying directories and branch webpages

in 2010 and 2011. As new examples of social media usage were discovered through our

browsing or via contact with colleagues, these examples were added to the growing list of

social media in use. As many upper and lower level pages at these Canadian library websites

were examined and usage was again inventoried. Our challenge was to ensure that as complete

a list of websites was developed as possible. The researchers used a number of search methods

to uncover content; the scan including identifying the social media tools that were most

prominently-displayed on library pages as well as doing advanced Google searching by library

domain name. The resulting document captures an overview of the major social media usage at

CARL/ABRC’s twenty-nine libraries in mid-2011.

Observations

Social media usage in CARL/ABRC libraries in 2011 varies considerably from institution to

institution and from region to region. We discern heightened activity on several CARL / ABRC

member libraries’ websites in the first few months of 2011. Institutional and regional variations

can also be discerned by comparing larger CARL / ABRC member libraries (e.g., UBC, UofT,

UofA) and smaller institutional members (e.g., Brock, Dalhousie, Carleton). Judging from the

range of examples on library websites, there seems to be widespread interest in using social

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 2

media at CARL / ABRC libraries: blogs, instant messaging tools and social networking sites such

as Facebook and Twitter are used with some frequency and several academic libraries are

announcing their participation in various online listservs and forums. With so little homogeneity

in adopting social media in CARL / ABRC libraries and no obvious leader in Canada, one has to

infer that most libraries are doing their own thing. However, we have tried to find examples of

best practices and there are clues available. In addition to website browsing, we searched for

examples of conference reports and other academic writing of the librarians at CARL / ABRC

member libraries; in addition, we initiated conversations with some of the librarians at those

institutions who are using social media with some regularity. Some of our conversations have

taken place on tools such as blogs, Facebook and Twitter, and will comprise a part of our work

in phase II.

A major difficulty in listing Canadian academic libraries’ usage of social media with some

accuracy is compounded by the sheer range of activities that is taking place behind the scenes

at these libraries. In addition, the list goes out of date very quickly. With respect to staff training

programs for social media, we sense that they are gaining some traction in the larger libraries

(UofA, UBC, UofT). We are also beginning to see that CARL / ABRC libraries are discussing the

impact of tools such as Facebook and Twitter in the academy (not to mention new technologies

such as smart phones, iPhones and mobile devices). In phase II of our study, we aim to uncover

why several CARL / ABRC libraries have abandoned some initial projects (such as blogs) for

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 3

extended periods of time, or completely. We hope to extract information about academic

librarians’ successes and failures in using social media in their professional activities in phase II.

Statistics arising from our inventory of CARL/ABRC websites:

All CARL/ABRC libraries (29) are using RSS feeds in one way or another with a majority

using blogging tools (27/29), forms of chat (25/29), Facebook (24/29) and/or Twitter

(21/29). We believe academic librarians also use these tools in some way personally in

their work but are waiting for more accurate numbers and data in phase II.

The use of photo-sharing and social bookmarking tools is considerably less common in

Canadian academic libraries than in American academic libraries. That said, the

researchers feel that the numbers will continue to rise over time given the importance

of the visual arts in scholarship. It seems clear that many individual librarians use these

tools but they do not necessarily do so for professional reasons or in their daily work.

Phase II of our survey aims to obtain further information about the use of tools.

Regarding francophone universities (UQAM, UdeM, Sherbrooke, Laval), there are some

tools in this scan that are used by Anglophones only. It may be that French-speaking

universities use “French language” tools (“media sociaux” or “outils sociaux”) and not

the specific “English” tools that are popular at the moment.

Five (5) of the 29 CARL/ABRC libraries (Calgary, McGill, McMaster, Toronto, York) have

hired professional librarians with responsibilities that are similar to those of an

emerging technology librarian (or similar positions such as McMaster's User Experience

Librarian). At least three (3) libraries have created teams of academic librarians who

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 4

look at the adoption of social media (UofA, UBC, Waterloo) in the academy and / or

provide workshops and leadership in their respective libraries.

Top Ten (10) Social Media (categories) most visible on CARL/ABRC websites

1. RSS Feeds: 292. Chat applications: 253. Facebook: 244. Twitter: 215. Share toolbar: 136. YouTube: 117. Flickr: 118. Wikis: 79. Delicious: 510. Slideshare: 5 (mostly personal accounts of academic librarians)

Top Ten (10) CARL/ABRC Libraries – Use of social media (scores were based on #s of applications used)

1. University of Alberta Libraries 2. McMaster Libraries3. University of Manitoba Libraries (esp. Health sciences)4. University of Toronto Libraries5. University of British Columbia6. University of Victoria7. Brock University Libraries8. University of Waterloo Library9. York Library10. Queen’s University Library

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 5

Appendix I – Alphabetical Inventory of CARL/ABRC Libraries’ Use of Social Media

1. Brock University Library - http://www.brocku.ca/library

No main library blog

http://brocku.ca/library/livehelp

Facebook account: http://www.facebook.com/BrockUniversityLibrary

Flickr account: http://www.flickr.com/photos/brock_library/

On some pages eg. News: http://brocku.ca/news/departments/8

Twitter account: http://twitter.com/brock_library

Learning commons on a wiki: https://kumu.brocku.ca/twiki/Learning_Commons

YouTube channel: http://www.youtube.com/user/BrockLibrary

Some librarians author their own blogs, eg.: http://www.monicarettig.com/

Emerging technologies librarian? No

2. Carleton University Library - http://www.library.carleton.ca/

Library blog: https://blogs.library.carleton.ca/roller/ used to generate RSS feeds

Interesting “Quiet Please” service via email or text message:

https://blogs.library.carleton.ca/roller/new/entry/email_or_text_us_for

Madgical blog: https://blogs.library.carleton.ca/roller/themadgicalweb/

Some libraries (eg. Maps) have chat. Not easily found from main page

Facebook account: http://www.facebook.com/group.php?gid=7440462541

Emerging technologies librarian? No.

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 6

3. Concordia University Libraries - http://library.concordia.ca/

News: http://library.concordia.ca/about/news/

Help: http://library.concordia.ca/help/questions/

Flickr account: http://www.flickr.com/photos/32664723@N05/

Identi account: http://identi.ca/concordialib (from Concordia’s Twitter feed)

Twitter account: http://twitter.com/ConcordiaLib

Emerging technologies librarian? No

4. Dalhousie University Libraries - http://libraries.dal.ca

Tutorial webcasts: http://www.library.dal.ca/How/LibCasts/

Vimeo: http://vimeo.com/dallibraries

YouTube channel at Kellogg: http://www.youtube.com/user/DalKelloggLibrary

Not easy to find; found via YouTube (true of most Library YouTube channels)

Emerging technologies librarian? No

5. McGill Libraries - http://www.mcgill.ca/library/

McGill Library blog: http://blogs.mcgill.ca/library/

Library Technology services: http://www.mcgill.ca/library/library-about/lts/

McGill libraries has a significant presence in Second Life:

http://www.youtube.com/watch?v=jVudWPDpW9Q

Twitter account: http://twitter.com/mcgilllib

Website available on mobile web:

http://blogs.mcgill.ca/library/2010/06/01/mcgill-library-website-has-gone-

mobile/

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 7

Emerging technologies librarian? No – but Amy Buckland is eScholarship, ePublishing & Digitization Coordinator, Library Technology Services

6. McMaster University Library - http://library.mcmaster.ca/

Staff newsletter on a wordpress blog: http://staffnews.blog.lib.mcmaster.ca/

Emerging technologies group @ McMaster Libraries -

http://macetg.blog.lib.mcmaster.ca/ (as of April 2011, group disbanded)

Library 2.0 Toolbox - consists of main blog for updates; signup for blogs and wikis

Library hosted wikis: http://libwiki.mcmaster.ca/

get a blog with what appears to be standard WP.com signup; "request" a wiki for

your class; toolbox is linked from main McMaster Library homepage (Teaching

Support --> 2.0 Toolbox) http://libwiki.mcmaster.ca/

http://library.mcmaster.ca/justask/ Uses Meebo, and chat services ‘internally’

Facebook account: http://www.facebook.com/pages/Hamilton-ON/Mills-

Library/7233086835

Health Sciences Library here: http://www.facebook.com/pages/Health-Sciences-

Library-McMaster-University/181660838512959

Lyons New Media Centre: http://www.facebook.com/lyonsnewmedia

Flickr account: http://www.flickr.com/photos/macetg/

Twitter account: https://twitter.com/maclibraries

YouTube channel: http://www.youtube.com/user/maclibraries

University feed curated by Andrew Colgoni http://friendfeed.com/mcmasteru/

McMaster Librarian Blogs: http://andrewcolgoni.ca, http://ruebot.net,

http://theweelibrarian.wordpress.com, http://libgrunt.blogspot.com,

http://htwkbk.wordpress.com/

Scholarly contributions by library staff on social media:

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 8

Jeff Trzeciak, Cathy Moulder, and Olga Perkovic. "Change and Emerging Technologies:

The Library's Role is Supporting Teaching and Learning in a 2.0 Environment" Coalition

for Networked Information, Minneapolis, 2008.

http://works.bepress.com/olga_perkovic/1

Trzeciak J. McMaster University Librarian: http://ulatmac.wordpress.com/

http://digitalcommons.mcmaster.ca/cgi/viewcontent.cgi?article=1001&context=total

First Year Experience Wiki: http://libwiki.mcmaster.ca/fye/

7. Memorial University Libraries - http://www.library.mun.ca/

Blog & news feed: http://owl.library.mun.ca/blogs/index.php

Ask Us service: http://www.library.mun.ca/askus.php

Photo blog: http://www.cs. mun . ca /~chealey/photo

Twitter feed (Ferriss Hodgett Library): http://twitter.com/swgclibrary

Emerging technologies librarian? No

8. Queens University Library - http://library.queensu.ca/

Virtual reference services: MSN, AOL and Yahoo Messenger

News: http://library.queensu.ca/news/

Facebook account: http://www.facebook.com/queenslibrary

Flickr: http://www.flickr.com/photos/qul_photos/

Twitter: https://twitter.com/QueensUCanada

Wiki for elearning: http://library.queensu.ca/wiki/elearning/doku.php

Emerging technologies librarian? No

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 9

9. Ryerson University Library & Archives - http://www.ryerson.ca/library/

News: http://news.library.ryerson.ca/

AskUs: http://www.ryerson.ca/library/ask.html

Facebook account: http://www.facebook.com/pages/Toronto-ON/Ryerson-

University-Library/5863804371?ref=mf

Flickr account: http://www.flickr.com/photos/rula_specialcollections/

Twitter account: http://twitter.com/ryersonlibrary

YouTube channel: http://www.youtube.com/user/ryersonlibrary

link to mobile library section from library homepage: http://www.ryerson.ca/library/mobile/index.html

Emerging technologies librarian? No

10. Simon Fraser University (SFU) Library - http://www.lib.sfu.ca/

Blogs : http://blogs.lib.sfu.ca/ (MANY staff blogs and a central listing)

Current awareness: http://www.lib.sfu.ca/my-library/services-for-you/current-

awareness

AskAway: http://www.lib.sfu.ca/help/askaway-welcome

Twitter account: http://twitter.com/sfu_library

Wiki use by education faculty: http://wiki.lidc.sfu.ca/EdtechIndex

Emerging technologies librarian? No

11. Universite de Montreal Bibliotheques - http://www.bib.umontreal.ca/

http://bbsi2point0.blogspot.com/ several law librarians also have blogs

Delicious account: http://delicious.com/patryl

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 10

Facebook account:

http://www.facebook.com/pages/Montreal-QC/Bibliotheque-du-Cetase/184991

568897

RSS feeds: http://www.umontreal.ca/RSS.html

Law library: http://www.bib.umontreal.ca/DR/ressources/rss.htm#SECT2.1

Widgets and library tools: http://www.bib.umontreal.ca/guides/widgets.htm

Emerging technologies librarian? No

12. University of Alberta Libraries - http://www.library.ualberta.ca/

RSS feeds http://www.library.ualberta.ca/services/alerts/rss_feeds/index.cfm

UofA Library News blog http://blogs.library.ualberta.ca/libnews/

First use of French we've seen: http://blogs.library.ualberta.ca/biblioblogue/

Long list of "blogs" used primarily as a vehicle for generating RSS; easy to

encourage staff participation; set up a blog, tell them to post, advertise as RSS.

Embedded widgets in Subject guides: http://guides.library.ualberta.ca/chemeng

Twitter feed: http://twitter.com/uofalibraries

Facebook for Cameron Library: https://www.facebook.com/pages/Cameron-

Library-University-of-Alberta-Libraries/19017437856

University of Alberta Library YouTube

Channel:http://www.youtube.com/user/ualibrary2010

UofA Libraries Flickr account: http://www.flickr.com/photos/uofalibraries

Emerging technologies librarian? Not that we can identify.

Scholarly contributions by library staff on social media:Chambers, Storie, Campbell (2009). Really Simple Syndication? A study on health sciences faculty and medical residents’ adoption of a new technology following an instruction session on RSS. In: Positioning the Profession: the Tenth International Congress on Medical Librarianship, Brisbane, Australia, (1-9). 2009.http://espace.library.uq.edu.au/view/UQ:179905

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 11

Reichardt, Harder. 2005. "Weblogs: Their Use and Application in Science and Technology Libraries." Science & Technology Libraries, 25(3), pp105-116.

Harder, Reichardt. 2003. "Throw Another Blog on the Wire: Libraries and the Weblogging Phenomena." Feliciter, 49 (2): 35-38.

Harder, Geoffrey. “Keeping Found Things Found: Social Bookmarking and Web 2.0 Reference Management Tools.” Library Resources and eLearning: Workshop for Faculty, Instructors and eLearning Staff. December 2006.

Polkinghorne, Hoffman. (2007, August). Launching InfoLit 2.0? What is being said about the social web and information literacy? Session presented at the Pacific Northwest Library Association conference, Edmonton, AB.

Polkinghorne, Hoffman. (2008). Sparking Flickrs of insight. In P. Godwin & J. Parker (Eds.), Information literacy meets Library 2.0. London: Facet Publishing. 117-123.

Reichardt, Randy. 2008. How May I Help Thee? Let Me Count The 2.0 Ways ... Internet Reference Services Quarterly v13 n2-3, pp271-280.

Reichardt, Randy. 2008. Exploring the Power of Social Learning and Web 2.0. Power Your Teaching With Technology, August 2008.

There is a concerted effort by librarians at the UofA to perform library 2.0 "outreach" and lead workshops with faculty and staff, conference presentations, publishing

Multiple libraries don’t have own their own webpages but do have specific pages for things to do with them - information architecture is not optimum

Facebook accounts for each library: eg. Rutherford: http://www.facebook.com/pages/Edmonton-AB/Rutherford-Library-University-of-Alberta-Libraries/147220368055

13. University of British Columbia Library - http://www.library.ubc.ca

UBC Library blogs - http://blogs.ubc.ca/library/

UBC Circle Twitter - http://twitter.com/#!/circle_ubc

UBC eResources - http://blogs.ubc.ca/eresourcestatus/

New resources at UBC Library – http://twitter.com/#!/ubcnewbooks

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 12

Flickr account: http://www.flickr.com/photos/ubclibrary/

SlideShare account: http://www.slideshare.net/ubclibraryvault

eResources blog - http://blogs.ubc.ca/eresourcestatus/

Japanese Library Resources - http://blogs.ubc.ca/jllb/

TOTs librarians http://tots.pbworks.com/

UBC Library Facebook accounts:

UBC Library - http://www.facebook.com/UBCLibrary

Canaccord Learning Commons & David Lam Library

Irving K. Barber Learning Centre

Asian Library - http://www.facebook.com/pages/UBC-Asian-Library/

http://www.facebook.com/UBCLawLib?ref=search

IKBLC Picasa: http://picasaweb.google.com/ikebarber

HLWIKI Canada: http://hlwiki.ca

Social Media Research Team (SMeRT) Librarians – led by Giustini

http://hlwiki.slais.ubc.ca/index.php/HLWIKI_Canada_Advisory

Emerging technologies librarian? No “AUL Digital Initiatives”

14. University of Calgary Library - http://library.ucalgary.ca/

UofC Libraries and Cultural Resources Twitter: http://twitter.com/uofc_lcr

http://twitter.com/tfdl Taylor Family Digital Library; Nickle Arts Museum:

http://twitter.com/nicklearts; Business Library http://twitter.com/UofCBusLib

http://collectionsnews.blogspot.com/

Facebook account: http://www.facebook.com/pages/Calgary-AB/MacKimmie-

Library-University-of-Calgary/5774504027

Doucette Library of Teaching Resources Library on a wiki:

http://wiki.ucalgary.ca/page/Doucette

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 13

UC social media: http://contacts.ucalgary.ca/directory/socialmedia

Semi-official YouTube channel http://www.youtube.com/lcrweb

http://dspace.ucalgary.ca/handle/1880/47389

http://ucalgarychemlibrarynews.blogspot.com/

http://ucalgarymathstatslibrarynews.blogspot.com/

http://ucalgaryevdslibrarynews.blogspot.com/

http://ucalgarysciengnews.blogspot.com/

Several libraries / librarians author their own blogs

Emerging technologies librarian? Jerremie Clyde – job title something like “Game research and instruction librarian” http://www.ucalgary.ca/hardplay/ http://libguides.ucalgary.ca/content.php?pid=155358 Libraries and Cultural Resources has a YouTube channel too:

http://www.youtube.com/user/lcrweb UofC has list of departments with Twitter and Facebook; libraries listed here:

http://contacts.ucalgary.ca/directory/socialmedia Moving Day: Making the Most of Your Message with RSS and Syndicated Content

http://dspace.ucalgary.ca/handle/1880/44232

15. University of Guelph Library - http://www.lib.uoguelph.ca

http://www.uoguelph.ca/cio/blog/4

http://www.lib.uoguelph.ca/assistance/ask_us/

Facebook account: http://www.facebook.com/group.php?gid=2261483538

Flickr account: http://www.flickr.com/photos/uglibrary/

Twitter account: http://twitter.com/uglibrary

YouTube channel: http://www.youtube.com/user/GuelphLibrary

Twitter: http://twitter.com/GH_Library

Facebook: http://www.facebook.com/pages/University-of-Guelph-Humber-

Library/117231311688304

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 14

Emerging technologies librarian? No

16. University of Laval Bibliotheque - http://www.bibl.ulaval.ca/mieux

http://bibliocsssl.wordpress.com/

http://www.bibl.ulaval.ca/mieux/chercher/rss

Flickr account: http://www.flickr.com/photos/bibliotheque_universite_laval/

Twitter account: http://twitter.com/universitelaval

Emerging technologies librarian? No

17. University of Manitoba Libraries - http://umanitoba.ca/libraries/

provides links to “Tools” for creating collaborative bibliographies:

http://umanitoba.ca/libraries/tools/index.shtml

http://www.facebook.com/pages/Winnipeg-MB/Elizabeth-Dafoe-Library/244813179402

Info Long-Term Care Blog http://infoltc.blogspot.com/

SlideShare: work at Health Sciences library http://www.slideshare.net/cacemlis/social-

networking-at-the-university-of-manitoba-health-sciences-libraries

YouTube: http://www.youtube.com/watch?v=W0HncGNBCqY

Archives' YouTube Channel: http://www.youtube.com/umarchives & Twitter

http://twitter.com/umarchives; University Archivist: http://twitter.com/Sweeney139

Faculty of Medicine Archives (in the Neil John McLean Library) Twitter Account:

http://twitter.com/MedArchives

Digital Archivist's Blog: http://whatthefonds.blogspot.com/

Slavic Librarian's blog: http://uofmslavicstudies.blogspot.com/

GIS Librarian's maps: http://www.flickr.com/photos/manitobamaps/

Emerging technologies librarian? No

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 15

Blanchard, Laurie. The Info Long-Term Care Blog http://infoltc.blogspot.com/: Evaluating Web 2.0 for Current Awareness [poster session]. J. W. Crane Memorial Library, Deer Lodge Centre, University of Manitoba Health Sciences Libraries

18. University of New Brunswick Libraries - http://www.lib.unb.ca/

Library 2.0 at UNB Libraries: http://lib.unb.ca/news/library2/

http://www.lib.unb.ca/help/ask.php

Facebook account:

http://www.facebook.com/pages/UNB-Libraries/23444751122

Twitter account: http://twitter.com/UNBLib_STDC & http://twitter.com/unblib

YouTube channel: http://www.youtube.com/user/UNBLibraries

Emerging technologies librarian? No

19. University of Ottawa Library - http://www.biblio.uottawa.ca/index-e.php

Library 101 Challenge: http://www.biblio.uottawa.ca/content-page.php?

g=en&s=biblio&c=faq-amazing-lib

Virtual reference Services available via MSN Messenger - and unusual choice

Some staff author blogs but no central library blog

Virtual reference via MSN Messenger; Meebo as a chat service as well

A reference wiki on pbworks http://refrgn.pbworks.com

Emerging technologies librarian? Yes, Sam Popowich

20. Université du Québec à Montréal Bibliotheques - http://www.bibliotheques.uqam.ca

Twitter - http://twitter.com/#!/BiblioUQAM

http://www.bibliotheques.uqam.ca/informations/quoi_neuf/index.html

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 16

RSS Recent Acquisitions UQAM -

http://www.bibliotheques.uqam.ca/ressources/nouvelles_acquisitions/index.html

Facebook account: http://www.facebook.com/uqam.bibliotheques

http://www.bibliotheques.uqam.ca/informations/bibliocliq/dossiers/rss.html

Kathleen Wynd, Technicienne en documentation -

http://bibliowynd.wordpress.com/ & http://twitter.com/#!/bibliowynd

Emerging technologies librarian? No

21. University of Regina Library - http://www.uregina.ca/library/

http://www.uregina.ca/library/contact/IM.shtml

Facebook:

https://www.facebook.com/pages/Dr-John-Archer-Library/13355902338082

2?ref=ts

Twitter: http://twitter.com/#!/ArcherLibrary

Foursquare: https://foursquare.com/venue/1918268

Other Facebook: http://www.facebook.com/group.php?gid=18638112120

Not centralized, eg. http://uregina.libguides.com/fnuc

Emerging technologies librarian? No

22. University de Sherbrooke Service des bibliothèques et archives -

http://www.usherbrooke.ca/biblio

http://www.usherbrooke.ca/biblio/accueil/biblio-manchettes/

http://www.usherbrooke.ca/biblio/servioffer/fils-rss/

Facebook account: http://www.facebook.com/apps/application.php?

id=24586159156

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 17

Emerging technologies librarian? No

23. University of Saskatchewan Library - http://library.usask.ca/

http://library.usask.ca/blog others eg. http://blogs.usask.ca/iportal/

Facebook account: http://www.facebook.com/pages/Saskatoon-SK/Murray-

Library-University-of-Saskatchewan/240860042050

SlideShare account: http://www.slideshare.net/fichter/40-plus-cool-tools-for-

library-webmasters

YouTube Channel: Murray Library - University of Saskatchewan

http://www.youtube.com/user/murraylibraryuofs

Ask Us; Meebo for live chat - http://library.usask.ca/askus/index.php

iPhone App for U of S includes Library catalogue

http://www.usask.ca/its/services/iusask/

Library News Blog http://library.usask.ca/blog with channels/categories for each

branch blog. Special services like iPortal eg. http://blogs.usask.ca/iportal/, Data

Library Services, etc have news blogs. Special topic blogs such as the eResources

News: http://library.usask.ca/eresources/ .

RSS feeds for new acquisitions: New resources organized by library locations.

U of S Library redesign http://www.slideshare.net/guesta0c617/university-of-

saskatchewan-home-page-redesign

Slideshare: fichter for iportal Demonstration of "Our Legacy" Aboriginal Web Site

http://www.slideshare.net/fichter/demonstration-of-our-legacy-aboriginal-web-

site

Wikis: examples of librarians and library team wikis: Saskatchewan Legislation

Research Guide, Reference Support Group,

Website Editors' Group , Library Systems and Information Technology, etc.

https://wiki.usask.ca/

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 18

Google Docs: Calendar: Library Events http://library.usask.ca/calendar.php,

library staff use Google Docs for some teams, professional work

Web 2.0 Training – 23 Thing Program

Mobile Library site and services – book a study room, computers, in

development

Mobile campus tour - in development by archivist and librarian

Emerging technologies librarian? No

Darlene Fichter, Data Library Coordinator (wrote a chapter in Nicole Engard's

Library Mashups).

See http://library2.usask.ca/~fichter/ for publications, many about social media

Wilson, Virginia (2008). Post-secondary students prefer IM to E-mail for personal

and social communication. http://hdl.handle.net/10388/277 .

Duncan, Vicky; Fichter, Darlene (2004). What words and where? Applying

usability testing techniques to name a new live reference service. Available

electronically from http://hdl.handle.net/10388/37 .

24. University of Toronto Library - http://www.library.utoronto.ca/home/

Fair amount of blogging but blogs are separated. No central linking from

homepage

Rochelle Mazar, Emerging Technologies Librarian http://www.mazar.ca/

Dentistry Library http://uoftdentistrylibrary.blogspot.com/

Law Reference Service http://bllreference.wordpress.com/

University College Library Blog http://uclibrarian.wordpress.com/

http://delicious.com/Gersteinweb (Gerstein Science Library)

Some libraries have Facebook accounts: Gerstein:

http://www.facebook.com/pages/Toronto-ON/Gerstein-Science-Information-

Centre/60080681417

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 19

Twitter account: http://twitter.com/uoftlibraries

YouTube channel: http://www.youtube.com/user/UTMLibrary (not used, much)

http://rcat.library.utoronto.ca/seminars/using-social-bookmarking

http://resource.library.utoronto.ca/contest/contestwinners.cfm

http://www.utm.utoronto.ca/library/instruction/projects.html

More Twitter feeds found but took some digging

http://twitter.com/LaskinLawLib ;

inactive http://twitter.com/uoftlibraries

Seminars offered on different topics such as academic library 2.0

Using Social Bookmarking and Newsfeeds to Manage Information

Web 2.0 Technologies: In Plain Language! A few more...

I Love the Library Contest:

http://resource.library.utoronto.ca/contest/contestwinners.cfm

Site has “comment on this page” feature; staff development webcasts

http://discover.library.utoronto.ca/staff-development/webcasts/

Projects related to 2.0 at U of T Mississauga:

http://www.utm.utoronto.ca/library/instruction/projects.html

Delicious account for http://delicious.com/Gersteinweb

25. University of Victoria Library - http://library.uvic.ca/index.html

Twitter account: http://twitter.com/uviclib

YouTube channel: http://www.youtube.com/user/uvicmediacommons

RSS for Library News Blog featured on home page –

http://blogs.library.uvic.ca/index.php/news/

RSS for Featured Resources Blog on home page -

http://blogs.library.uvic.ca/index.php/featured/

All Library blogs page - http://blogs.library.uvic.ca/index.php/2008/12/04/uvic-

libraries-blogs-a-list-1

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 20

Many individual subject librarian blogs

UBC Medical Library Blog (For UVic Island Medical Program students and faculty)

Women's Studies Blog @ McPherson Library

UVic Library Twitter account – http://twitter.com/uviclib posts via individual

librarian blogs (see above). Several librarians have individual Twitter accounts

UVic Libraries Facebook page -

http://www.facebook.com/pages/Victoria-BC/University-of-Victoria-Libraries/

5916857705 note: Twitter and Facebook icons appear on libraries homepage

Mobile library web site: http://triton.library.uvic.ca/calapp/home.html

Summon @ UVic Libraries has a mobile version – go to

http://uvic.summon.serialssolutions.com on your mobile device

Virtual Reference Service – http://library.uvic.ca/site/vref/default.html plus

AskAway widgets embedded in the catalogue and subject guides pages

Several librarians use Meebo chat widgets on Subject pages – [example

http://libguides.uvic.ca/nurse]

UVic Library YouTube channel - http://www.youtube.com/user/uviclibrary

No librarian position but an Emerging Technologies Group was established in

2010 as part of the UVic Libraries Operational Plan 2010-2011

Web 2.0 @ UVic Libraries – program was run as a pilot program for staff in 2007

Raworth, R. Academic integrity, fair dealing & social media in the classroom &

beyond: a discussion. Feb 2010 http://www.slideshare.net/raworthr/academic-

integrity-fair-dealing-social-media-feb-4

26. University of Waterloo Library - http://www.lib.uwaterloo.ca/

Web 2.0 training Program: http://blogs.lib.uwaterloo.ca/web20/

polls on main page; multiple ways to chat with librarians ie. meebo /Skype

List of blogs: http://blogs.lib.uwaterloo.ca/

http://www.lib.uwaterloo.ca/asklib/index.html

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 21

Individual branches, eg. Facebook account:

http://www.facebook.com/pages/Waterloo-ON/Davis-Centre-Library-University-

of-Waterloo/8766861410

Flickr account: http://www.flickr.com/photos/48169267@N08/

Twitter account: http://twitter.com/uwlibrary

YouTube channel: http://www.youtube.com/user/UWlibrary

Nancy Collins, Communications and Liaison Librarian; Esther Millar, Co-ordinator,

Library Communications & Web Management

http://blogs.lib.uwaterloo.ca/web20/

Article about Foursquare in News section:

http://www.lib.uwaterloo.ca/newsatlib/100708/foursquare.html

Emerging technologies librarian? No

27. University of Windsor Leddy Library - http://web4.uwindsor.ca/library

http://infoservices.uwindsor.ca/news

http://infoservices.uwindsor.ca/askON/

Facebook account: http://www.facebook.com/Leddy.Library

Flickr account: http://www.flickr.com/photos/leddylibraryweblog/

Twitter account: http://twitter.com/LeddyLibrary

Emerging technologies librarian? No

28. University of Western Ontario Libraries - http://www.lib.uwo.ca/

Education Library is most active branch in use of social media

http://www.lib.uwo.ca/blogs/education/

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 22

Facebook account: http://www.facebook.com/pages/London-ON/Education-Library-

at-The-University-of-Western-Ontario-London-Ontario/124606290913265?

ref=ts&__a=6

SlideShare account: http://www.slideshare.net/featherr

Twitter account: http://twitter.com/UWOEducLibrary

Emerging technologies librarian? No

29. York University Libraries - http://www.library.yorku.ca

Feedback button on the right side of webpage is a great feature

Sarah Coysh, E-Learning Librarian, http://www.yorku.ca/scoysh/

Collaborative tools:

http://www.library.yorku.ca/ccm/Home/collaborative-tools/index.en?g11n.enc=UTF

Twitter feed: http://twitter.com/yorkulibraries

Roadmap: gamelike sequence designed to introduce students to library

http://www.library.yorku.ca/roadmap/

Business Library blog http://www.yorku.ca/yul/bbl/blog/ & Facebook page

http://www.facebook.com/#!/pages/Peter-F-Bronfman-Business-Library-York-

University/6149772873

Scott Library

http://www.facebook.com/home.php#!/pages/Scott-Library/149379198434550 &

Twitter https://twitter.com/#!/scottlibrary

Steacie Science and Engineering Library blog http://steacie.wordpress.com/ and

Facebook page: http://www.facebook.com/home.php#!/steacielibrary & Twitter:

https://twitter.com/#!/steacielibrary

Friends of the Frost Library, Glendon College

http://www.facebook.com/home.php#!/group.php?gid=9820192130

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 23

& https://twitter.com/#!/yorkulibraries & http://www.yorku.ca/yul/news/

Giustini – May 2011 Environmental scan’ of social media usage in CARL/ABRC libraries 24