Career Handbook Brookdale Community College Career & Leadership Development Sarah McElroy, Director Susan Tencer, Senior Office Assistant Lynn Eyerman, Career Services Representative Anne La Porta, Assistant Director Jill Donovan, Assistant Director Jennifer Winn, Career & Leadership Development Representative
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Career Handbook
Brookdale Community College
Career & Leadership Development
Sarah McElroy, Director
Susan Tencer, Senior Office Assistant
Lynn Eyerman, Career Services Representative
Anne La Porta, Assistant Director
Jill Donovan, Assistant Director
Jennifer Winn, Career & Leadership Development Representative
1 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
2017-2018 Career & Leadership Development Handbook
Introduction
Career and Leadership Development is a full service department that assists and engages students in
the development of the skills and experiences needed to obtain future career goals. Through resume
writing assistance, interview skills workshops, job fairs, guest speakers, career days, and the
opportunity for one-on-one consultations with one of our Career and Leadership Development
professionals, students can gain the skills and connections needed for future career and employment
success. Brookdale’s nationally recognized society of student leadership and success is also managed
in our office.
Our Mission
Career & Leadership Development at Brookdale Community College supports the College’s mission by
engaging, educating, and empowering students to excel in their chosen career fields and by “providing
a comprehensive array of quality, affordable educational choices leading to transfer and career
opportunities”. Career & Leadership Development accomplishes this through offering a variety of
programs and services to current students and alumni to assist them in reaching their career goals.
Partnerships and collaborative efforts are developed with faculty, staff, alumni, employers and
community organizations to help students explore various career, leadership, experiential, and
employment opportunities.
Location & Contact Information
MAC 105, 765 Newman Springs Road, Lincroft, NJ, 07738
3 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Meet our Team!
Sarah McElroy, Director/NSLS Chapter Co-Advisor, [email protected] Sarah McElroy is the director of Career and Leadership Development and is pursuing a doctoral degree in Community College Leadership. Sarah has worked at Brookdale for the past 8 years and her extensive experience in Career and Leadership Development and administration includes developing new programming and working collaboratively with faculty, students, and staff to help students achieve their long-term goals.
Words to live by: "The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things." -- Ronald Reagan
Jill Donovan, Assistant Director/NSLS Chapter Co-Advisor, Liaison to Business & Social Science Institute/NSLS Chapter Co-Advisor, [email protected] Jill is currently an Assistant Director of the Career and Leadership Development office. Over the course of her 15 year career at Brookdale, Jill has been involved in counseling, teaching, managing Student Life programming, and most recently, and assisting students in a Career and Leadership Development capacity. Jill has become a proponent and resident expert in leadership development and advises the National Society of Leadership and Success at Brookdale.
Words to live by: A goal without a plan is just a wish” - Antoine de Saint-Exupery Anne La Porta, Assistant Director, Liaison to Business & Social Science Institute/Education Field Placement Coordinator, [email protected] Anne La Porta is currently an Assistant Director of Career & Leadership Development, and has worked for Brookdale Community College for seven years and has tremendous experience in career coaching and life-long learning. Previous to her time at Brookdale, Anne worked with both adolescent and adult learners as a career placement coordinator and coach. Anne currently assists students in coordinating and facilitating field experience placements. She also teaches and develops and implements career programming and workshops for the general student population.
Words to live by: “Believe you can and you are halfway there” - Theodore Roosevelt Susan Tencer, Senior Office Assistant, [email protected] Susan has worked at Brookdale Community College since 2007 and has grown her skill-set to include providing exemplary customer service and supporting programs and personnel in a higher education environment. Susan has worked within the Business and Science Institute in addition to her role as a Senior Office Assistant in the Career and Leadership Development Department.
Words to live by: “Everything happens for a reason. That reason causes change. Sometimes it hurts. Sometimes it’s hard. But in the end it’s all for the best.”
Jen Winn, Career & Leadership Development Representative, [email protected] Jen joined the Career & Leadership Development office in 2015 as a graduate intern and now works part-time as an associate supporting students and programming. Jen is responsible for developing employee partnerships, meeting with students one-on-one, and implementing career readiness programming. Jen’s former career on Wall Street was in business analysis and operations management.
Words to live by: “Don’t give up. Don’t ever give up”- Jimmy Valvano
Conceptualized Instituted Created Illustrated Designed Integrated Developed Introduced Directed Invented Established Originated Fashioned Performed Founded Planned Revitalized Shaped
16 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Larry Law 5 Lawful Blvd. Lincroft, NJ 07738 (555) 555‐5555 email: [email protected]
OBJECTIVE Obtain an internship in the field of criminal justice. EDUCATION Brookdale Community College, Lincroft, NJ Associate Degree in Criminal Justice, May 2012 COURSE PROJECT Police Role in Community, Brookdale Community College, Fall 2010
Researched innovations in policing, from Team Policing to Community Policing.
Utilized online and print resources, as well as face-to-face interviews to complete a 10-page analysis of the police role in the United States.
Maintain an environment of security and stability on the playing field. Camp Counselor, Boy Scouts of America, Farmingdale, NJ, Summer 2010
Supervised the safety and needs of a group of 10‐12 fifth graders; served as mentor.
Taught activities to enhance social and problem‐solving skills. VOLUNTEER EXPERIENCE Volunteer, Freehold Township Police Dept., Freehold, NJ, Fall 2010
Observed daily duties of Police Officers.
Completed several “ride-alongs” with Officers and was able to observe procedures and policies.
Assisted with data entry and administrative tasks. AFFILIATIONS Brookdale Criminal Justice Club, Spring 2011 SKILLS Microsoft Office Suite
17 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Resume Tips & Tricks
Your resume should market YOU, your skills and your experiences. Promote and personalize your resume by considering the following:
Content
Include an objective or summary section, highlighting your skill set, occupation or industry.
Include any knowledge of Foreign Language: basic, proficient, or fluent.
Include any Course Projects, Research Projects or Course-Work that is related to your chosen career or job.
Use industry specific language and list any specific technology you know for your field.
Describe your experiences working in teams or independently.
Include Community Service/Volunteer Experiences as well as Leadership Experiences.
Describe the skills you’ve gained through your experiences concisely but specifically; include numbers if possible (age range of children, number of customers served, etc.).
Make sure that each of your experiences includes your Job Title, Employer Name, City, State, and dates of experience.
Always describe experiences in the using strong action verbs (see verb list) in the first person, but don’t use personal pronouns (me, my, or I).
If your experience was in the past, use past tense verbs. If your experience is happening now, use present tense verbs.
High School education should not appear on your resume after your first semester of college.
DO NOT include: age, gender, marital status, national origin, health status, or references on your resume.
Format
Make sure your resume is free from errors, check for grammar, spelling errors, and typos!
Try to fill one page with experiences and information, 2 pages is for students with extensive experience (include “your name, page 2” at the top of the second page if necessary).
Font size should be between 10-12. Your name can be bigger at the top!
Font should be Times New Roman, Georgia, Calibri, Arial, etc. Make sure it is easy to read.
Margins should be between ½ inch to 1 inch.
Include accurate contact information: Name, address, cell phone number, and email address (ensure that your voicemail message and email address are professional!).
List your experiences in reverse chronological order (most recent first).
Maintain consistent formatting throughout the resume.
Check that you do not have a blank page at the end of your resume. Delete it if so!
Try not to use a template, they are difficult to personalize!
18 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
The Cover Letter
The traditional hard copy cover letter delivered in the mail has been replaced to some extent with an
introductory email with an attached resume. When reaching out to an employer for the first time,
consider your email as your cover letter. The content and structure of the traditional cover letter
guidelines remain intact. It is important to adhere to similar guidelines when reaching out to future
employers and/or internship sites. Below is an example of what should be captured in a cover letter
and/or cover letter email. Note: When using an email as a cover letter, be sure to use an appropriate
Subject Header.
Email Subject Line Examples
BCC Career Fair Follow up, Interested in Employment Opportunity Response to Ad Posted on BCC’s Job Portal Website Qualified Candidate for Position XYZ Posted on Indeed.com
Cover Letter Format Your Present Address City, State, ZIP Code Date Name of Contact Person Title, Employer Street Address City, State, ZIP Code Dear Mr. or Mrs…… Paragraph 1: Describe why you are writing. Mention the name of the position you are applying for or the area you are hoping to working. If there is a specific job opening, mention it. If someone within the company or another reference recommended the position to you, mention that person. Briefly describe your current role (a student, alumni, currently working in the field, etc.). Paragraph 2 +: This paragraph is where you highlight the qualifications that you think will benefit the employer and make you an ideal candidate for the position or company. Mention related experiences in this paragraph, in addition to any other skills that make you an ideal candidate. Concluding Paragraph: This is your closing and where you will mention that you resume is attached and that you would like to be contacted for an interview. Close by offering thanks and appreciation for the employer’s time. Sincerely, Your handwritten signature Type your name
19 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Cover Letter Example
8 Communication Road Paramus, NJ 07000 April 27, 2016 Mr. Public Relations Director of Marketing and Public Relations XYZ Public Relations Firm, Inc. Philadelphia, PA 11111 Dear Mr. Relations: I am writing to apply for the Public Relations Assistant position at XYZ Public Relations, Inc. As I prepare to graduate with a degree in Communication Studies, a minor in Marketing, and related internships, I am confident that my background and skills will enable me to actively contribute to XYZ. The classes I completed at Brookdale Community College have provided me with knowledge of community relations, public relations, and marketing, and through them I have developed strong skills in public speaking, debating, and writing. During my internship experiences, I worked on various public relations initiatives, promotional campaigns, and grassroots marketing efforts. During the Summer of 2015, through a public relations internship at MSG Network, I demonstrated responsibility, organizational abilities, and an understanding of corporate culture while compiling daily news clippings into packets that were used throughout the company and creating a weekly newsletter, utilizing Microsoft Publisher. In addition, I developed a strong knowledge of media outlets, while writing advances and summaries for popular network television shows for distribution to the media. Through this opportunity I also developed a strong understanding of the sports industry. Prior to this internship, I interned in the Marketing department at mtvU, a member of the MTV network. During this time, I managed college contests and promotions from planning to implementation, gaining knowledge and understanding of the execution of marketing and promotional campaigns. My background in communications and marketing, along with my leadership and organizational skills and strong work ethic make me an ideal candidate for the Public Relations Assistant position at XYZ Public Relations Firm. I look forward to an interview to further discuss my qualifications. I will follow up with you in three weeks. Thank you for considering my application. Sincerely
20 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Thank You Letter
A follow-up thank you letter is just as important as the cover letter! Don’t miss the opportunity to
officially thank the interview directly. A thank you letter should also briefly reiterate your skill set and
qualifications for the job. If there was something crucial you may have missed stating during the
interview, include it in the thank you letter.
Your Present Address City, State, ZIP Code Date Name of Contact Person Title, Employer Street Address City, State, ZIP Code Dear Mr. or Mrs…… Paragraph 1: Give thanks! This is your opportunity to personally thank the interviewer for their time and consideration for the position you are applying for. Be specific in this section; There is a very good chance the interviewer saw many candidates for the same position you are applying for. Paragraph 2: Discuss why you are looking forward to working at XYZ company. Reiterate why you are an ideal fit for the job and draw a connection from the interview. Mention a common interest or experience you spoke of with the interviewer! Finally, describe what you may have learned during the interview process and how your skill set will benefit XYZ company. Paragraph 3: Thank the employer once again for their time and consideration. Indicate that you are available for follow up questions and/or a second interview. Sincerely, Your handwritten signature Type your name
21 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Thank you Letter Example 8 Communication Road Paramus, NJ 07000 April 27, 2016 Mr. Public Relations Director of Marketing and Public Relations XYZ Public Relations Firm, Inc. Philadelphia, PA 11111 Dear Mr. Relations: Thank you for the opportunity to interview for the Public Relations Assistant position at XYZ Public Relations, Inc. The position we spoke of appears to be a great match for my current skill set. I hope to have the opportunity to make an impact at XYZ Public Relations and work specifically in the sports sector, as we had discussed. I enjoyed discussing our mutual admiration for public speaking and community relations. I also understand your current need for strong organization and communication skills in your next hire. While we discussed my summer job experiences in marketing, I wanted to mention that the coursework I completed at Brookdale Community College has also given me a solid foundation in public relations. I have developed strong skills in public speaking, debating, and writing from these classes. During my internship experiences, I worked on various public relations initiatives, promotional campaigns, and grassroots marketing efforts. Thank you once again for the opportunity to interview me and discuss this job opportunity. I look forward hearing from you. Sincerely,
22 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
References Etiquette When the time comes, an employer will ask to see your references. It is not necessary to provide references until they are requested. Be sure to reach out to former or current employers, professors and/or colleagues before you include them on a reference list. Your list should be clear and concise and include the preferred contact information of the reference. If the reference has a title or credentials, be sure to include them. A sample list is below. Sample Reference List
Your Name
Address
City, State Zip
Phone
Cell Phone
Email
References
Jane Doe
Assistant Director, XYZ Company
Address
City, State Zip
Phone
Email
John Doe
Manager, XYZ Company
Address
City, State Zip
Phone
Email
Michael Jones Assistant Professor, Brookdale Community College Address City, State, Zip Phone Email
23 [email protected], 732-224-2792, www.brookdalecc.edu/career, Lincroft Campus, MAC 105
Internship & Job Searching An internship is an academic program that allows you to apply classroom theories and skills in a real work experience. Internship/externships can be credit bearing or non-credit bearing. An internship is supervised by faculty and provides on-the-job experiences that will prepare you for professional employment after graduation. When you have decided to complete an internship or are ready for the job search, our department can assist you in reaching these goals. To start, check out our online resources and make an appointment with a Career and Leadership Development professional. Landing an internship and receiving credit for it requires a one-on-one meeting with our staff. Our staff will guide you on how to locate an internship or job. Register on our online job and internship database to get started.
The Interview
Ready to land a job or internship? We can help you get ready for the interview process and feel
comfortable with the various interview styles you may come across.
Schedule a one-on-one meeting with a Career and Leadership Development professional to review
interview questions, professionalism and clarification on the 7 deciding factors of first
impressions. Plan to attend one of our interview skills and professionalism workshops.
WWW.BROOKDALECC.EDU/CAREER
Go to the “Information for students” tab Click on the collegecentral.com tab and register
According to US News and World Report (2017), first impressions during the
interview process are based on 7 things:
(1) Arrival time (Be early)
(2) Attire (Be professional)
(3) Body language (Be confident)
(4) Communication Style (Be articulate)
(5) Preparedness (Bring copies of your resume)
(6) Enthusiasm (Show your interest)
(7) Qualifications (Show how you are the perfect candidate)