Cardless ATMs - European ATMs 2015 conference in London

Cardless ATMs

European ATMs London 2015

Michal Voldrich

History of ATM

Cardless

Ways to get cash

Content

History of ATM

1967

The first ATM (John Shepherd-Barron)

1972

First modern ATMs Now

Cardless era

Today banking

What becomes more and more important in

today banking?

To be close to customer

Increase customer loyalty and convenience

Deliver the right information at the right time to customers

Security

Mobile Era and Cardless

“Mobile device everywhere and everytime”

Card

Tap

Code

123456

Get Cash?

Mobile

Other methods Biometrics finger vain

Google Glass

GET

CASH?

„to withdraw money from an ATM without using a card“

Cardless transactions

It allows bank users to make a cash withdrawal using a

smartphone

Mobile phone as a new security tool

Withdrawal process:

Step 1 – Preparing a transaction

Step 2 – Closing a transaction

Cardless transactions - QR code

3) Cliend goes to ATM and scan

QR code on the ATM screen with

the phone

4) Withdrawal is completed through

secure cloud and customer receives

cash and digital receip which can be

stored in the app, or email

3) Clients goes to ATM and ATM

scan QR code from the phone

screen

1) Client preorders the transaction

through the mobile app

2) Client selects account and amount

of cash withdrawal

NFC = near-field-communication (the technology that allows you to transfer small amout of data between two devices)

It allows a bank users to make a cash withdrawal on a

smartphone through NFC

Method, in which people wave a mobile phone near the

NFC-enabled ATM to identify themselves

Cardless transactions - NFC

Pros / cons

Advantages:

Faster service

The cardless transactions reduce consumer

security risks related to lost or stolen card

The opportunity for skimming

Privacy is enhanced

NFC

ATM must be equiped by NFC

reader

Client has to own NFC

smartphone

QR code

ATM must be equiped to read

the QR code (sw)

Client has to own smartphone

with QR scan

Person 2 Person (P2P) payments

Through an ATM, bank customers can

input a payment amount and the

recipient’s contact information.

The recipient will receive a code that

must to provided at an ATM or branch

in order to collect the payment

Advantages:

Send money to friends, family,,,

Security - PIN validity

Opprotunities and challenges

Opportunities Innovation Transaction usually under 10s Easily accessible banking service Security - skimming, steal card Privacy Money can be transfered to me,

family, friends … Preparation in advance Easy autorization process

Challanges Technology Internet connection SP operation system To get people used to it

Biometric

Other methods

Biometrics finger vain

Google Glass

Other Biometrics (iris camera, face

recognition)

Keystroke dynamics

Michal Voldrich,

[email protected] Stay connected with LinkedIn

Cardless ATMs