Top Banner
Table of contents Contents Page ACKNOWLEDGEMENT----- 2 1. TYPE OF BUSINESS_______________________ 3 2. MAINTENANCE_________________________ 7 3. LAYOUT STRATEGY______________________ 10 REFERENCES______________________________ 13 Page 1 of 14
14
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript

Table of contentsContentsPage ACKNOWLEDGEMENT-----

2 1. TYPE OF BUSINESS_______________________ 3 2. MAINTENANCE_________________________ 7 3. LAYOUT STRATEGY______________________ 10 REFERENCES______________________________ 13ACKNOWLEGEMENT

First of all our thanks for beloved God almighty for giving us the knowledge to achieve this work therefore, best appreciation and respect go to our beloved lecturer, who has stood with us during the classes lectures and tutorials, breaking down this subject obstacles and complexities, by guiding us with rich information and professional mechanisms so we could understand the concept of this individual assignment and do it as it has been required. Finally we would love to thank all of the web content providers for their unlimited support like emerald and many other search website which real has filled the gap between the research and application. Finally great thanks go Limkokwing University Management for providing us with their useful facilities such library and its internet atmosphere.

1. TYPE OF BUSINESSBusiness Description:

Elite Car Wash is to be a four-in-one car wash with four self-service bays and one automatic drive-thru. The facility will be a well-lit, nicely landscaped, modern structure that delivers high quality service at competitive prices with remote (video) security monitoring in the service area. Elite Car Wash is designed to appeal to both men and women, hepling them feel welcome and safe while they wash their cars, motorcycles, boats, and other vehicles.Elite Car Wash is unique in that it is a community-minded business with a civic-minded approach, which involves its owner in being a visible, active member of the local community. The lot on which Elite Car Wash is to be built was the site of the old Copperville Community Civic Center that the town has outgrown and replaced with new facilities at another location. The site is familiar to the towns people as the site of many civic events. Where possible Elite Car Wash will allow civic events to be hosted. Community service activities will include: Hosting regular meetings of local car and motorcycle clubs. Assisting with charity fund raising car washes. Supporting neighborhood beautification.By supporting the community with these activities, an identity will be established which will support the marketing efforts of the business.Reason:

Quality of service.

Good business practice.

Skilled workforce.

Marketing efforts/information provided to customers.

Technologically advanced equipment.

Environmental issues awareness.

The above trends provide some reasons for our business to be successful. Indeed, the current Malaysia economic slowdown and the eventuality of rising costs for our competitors (technology, labor, environment, etc.) will facilitate the growth of the Elite business. Moreover, the bad image that certain repair stores have is an advantage for us because people may not trust them anymore. Finally, the repair industry is a good investment in terms of profit projections.

Product and Service:

Elite Car Wash will offer technologically advanced, frictionless, touch free exterior inbay automatic and self-service car wash facilities. The basic automobile wash consists of the selfservice wash options. In-bay automatic upgrade washes consist of an under chassis wash, tire scrubber and in-bay automatic upgrade wash with extended drying. Elite Car Wash will not only offer the cleanest and technologically advanced car wash, it will offer remote video security and monitoring.

The goals of Sparkle and Gleam include: A safe, well lit environment. People feel comfortable and safe being at the car wash, day or night. Nicely landscaped grounds. A place that looks good gives the impression that the equipment is kept up-to-date. A properly designed facility. People can operate the machinery safely and the facility is easy to maintain. Service delivery items. S&G will provide the most up-to-date technology for things such

as wand tips, the brushes, weight of the wands, etc. Hassle-free experience. Clients will achieve their goal of a clean car without frustration.

Unique features

In addition to a technologically advanced car wash facility, Elite Car Wash will also offer the community a place for car clubs and automotive enthusiasts to meet. Elite Car Wash will assist with charity and fund-raising car washes. The video security monitoring will encourage people to use the facility whenever is convenient for them, day or night.We will offer some other features that are unique to the self-service car wash business: Spot Free Rinse. This is usually something that only full-service washes offer. The

customer has an opportunity to get an expensive service at a fraction of the normal cost.

Tire Cleaner and Pre Soak System. Another chance for the customer to get an expensive service for less. Floor Heating System and Overhead Radiant Tube Heaters. Customers can wash their cars even during the coldest months of winter without being uncomfortable.Product and service limitations

The inherent product limitation of any self-service business will probably be mechanical. Elite Car Wash will be a 24-hour self-service car wash, and if anything breaks down during evening or night hours, Elite Car Wash will have a plan in place to address the problem.Product liability

Customers or their property could be injured or damaged while using equipment at the facility. Insurance coverage has been secured.Related services and spin-offs

There are new spin-offs that we might develop which would keep us on top of changing market trends.Combination Car Washes and Fast Lube

Experience and time have proven that tremendous crossover opportunities exist between car washes and fast lube facilities. This combination would allow customers to get two services for their car more conveniently and quickly. We will look into companies that specialize in "Modular Fast Lube." These are pre-constructed units that come to the site in very large pieces ready to install. This combination would combine two separate profit centers.Full Service Car Wash and Detail Center

We could add an automated car wash that includes interior detailing. Current trends let customers have choices on how they would like to have their car washed at different times. Self-service this week, automated next week.Operation Process:Administrative policies, procedures, and controls

Receiving orders

Customers will place orders by paying at the bays. Billing the customers

This business is cash based and no billing is needed. Fleet customers and others may pre-purchase car washes but no post-service billing is offered.

Paying the suppliers

All accounting and bookkeeping records will be managed with a computer-based accounting software package. Suppliers will be paid within terms, discounts will be taken.

Collecting the accounts receivable

No accounts receivable will be generated.

Reporting to management

CEO will meet with her part-time employees twice a month. Corporate board meetings will be held annually. The advisory group will meet twice a year.

Staff development

CEO will periodically visit car washes in the area to assess the continual competitiveness of Elite Car Wash. Subscriptions to pertinent trade publications and memberships in trade organizations will be maintained. Part-time help will have a procedures manual to refer to at all times.

Inventory control

There is no inventory in the classic sense of the word. Products purchased from the vending machines will be replenished by the respective vendors. Soap and chemical levels will be monitored daily and orders will be placed on a monthly basis.

Handling warranties and returns

CEO will personally handle complaints, offering rewashes as necessary.

Monitoring the company budgets

CEO will monitor cash flow, payables and other budget parameters weekly. The accountant will be consulted no less than annually and more often if needed. Security systems

A closed-circuit video security system is a unique feature of Elite Car Wash. Using an IP routable camera, the facilities are under constant surveillance by a local security/protection firm. Videotapes of the activities will be maintained for 14 days. Computer records will be maintained on CD and archived in accordance with Internal Revenue Service record-keeping rules and recommendations.2. MAINTENANCE: RCV Conveyor

RCV (Over and Under) Conveyor is designed to gently ease multiple vehicles forward through the car wash tunnel with patented 6-wheel roller assemblies. Tapered guide rails and roller bar assemblies, ensure a safe and easy entrance onto the conveyor. Correlator

To safely corrects the cars position by allowing 12 (30.48 cm) of lateral movement to align the vehicles front and rear wheels, to the tire track of the conveyor.

Stack-N-Scrub

Stack-N-Scrub (SNS) Flex Wrap is a freestanding component to retrofit automatic bays and help existing operators compete with the fast pace Express conveyor market, as well as provide the new investor with a compact washing system suitable for a variety of property sizes.

Rotary Top Brush

To target specific problem areas including the front window, roof tops, hood, windshields and rear spoilers, and delivers the same great clean to small cars that it does to pickup trucks, SUVs or minivans.

HSS-2 Mitter

To clean the top horizontal surfaces of any vehicle. The front to back cleaning motion gently cleans the vehicle without incident to roof racks, roof lights and antennas.

High Pressure Wheel Washer

creates impingement and maximizes dwell time through the use of a rotating manifold that pivots to follow both the front & rear wheels.

Floor Mounted Dryers

Operators rave about their drying capabilities, efficient producers, low maintenance and low noise volumes.

Overhead Mounted Dryers

Overhead Mounted Air Dryers provide optimal vehicle drying, while allowing more tunnel room and drip space at the same time. The dryers can be configured for an optimized progressive drying system.

Self Serve Vacuums

A powerful car vacuum cleaner will clean the interior of a vehicle with ease. Providing car wash vacuums at your car wash will add revenue even while the wash bays are in use. Pumping Control Center with Smartlink Technology

a modular system with all valves and chemical pumps pre-plumbed and pre-wired onto a double stainless stell panel. The ergonomically designed system greatly reduces installation time and costs.

Tunnel Controllers

provide the most reliable, most flexible, most robust, and most accessible car wash controllers available .3. LAYOUT STARTEGY Objective

Higher utilization of space, equipment, and people Improved flow of information, materials or people Improved employee morale and safer working condition Improved customer morale and safer cafe conditions Improved customer interaction Flexibility Types of Layout

1. Office layout positions workers. Their equipment, and spaces to provide for movement of information

2. Retail layout allocates shelf space and responds to customer behaviour.

3. Warehouse layout addresses trade-offs between space and materials handling

4. Fixed-position layout addresses the layout requirements of large, bulky projects such as ships and buildings

5. Process-oriented layout deals with low-volume, high-variety production.6. Work cell layout a special arrangement of machinery and equipment to focus on production of single product or group of related products

7. Product-oriented layout seeks the best personnel and machine utilizations in repetitive or continuous production.From above layouts list, the most suitable type of layout we choose for our business is fixed-position layout. By choosing the fixed-position layout, we can make the product remains in one place, workers and equipment come to site and also complicating factors which we can limit the space at site, different materials required at different stages of the project and the volume of materials needed is dynamic.Drawing of layout of our company:

Photo of our company operation:

REFERENCES1. http://www.bplans.co.uk/auto_repair_and_car_wash_business_plan/company_summary_fc.cfm2. http://www.bplans.co.uk/auto_repair_service_business_plan/company_summary_fc.cfm3. https://www.youtube.com/watch?v=1SO2P9H8Fzg&feature=endscreen4. https://www.youtube.com/watch?v=_OM_ciuTD6Y5. Diesendorf, Mark. "The Effect of Land Costs on the Economics of Urban Transportation Systems" (PDF). Proceedings of Third International Conference on Traffic and Transportation Studies (ICTTS2002). pp.14221429.

6. Meek, James (2004-12-20). "The slow and the furious". The Guardian (London: Guardian Media Group).

7. The Automobile Association. "Car running costs 2013/14".

8. Osborne, Hilary (2006-10-20). "Cost of running a car 'exceeds 5,000'". The Guardian (London: Guardian Media Group).

9. Swaine, Jon (14 September 2009). "Used-car buyers unwittingly bought ex-rental vehicles". Daily Telegraph.

10. Zielbauer, Paul (2002-02-21). "Car Rental Agency Is Ordered to Stop Charging Speeders Fines". The New York Times.

11. Car Renting... Its Development... And Future", Automotive Fleet, December 1962

Page 1 of 1