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CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Dec 16, 2015

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Page 1: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

CapitationCapitation

Page 2: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Determination of Premium Determination of Premium RatesRates

Determination of Premium Determination of Premium RatesRates

• Benefit Payments–Paid to providers

• Risk Premiums–Profit earned by payer as a function of

accepting financial risk

• Administrative Costs –Claims processing, marketing, insurance

coverage, etc.

Page 3: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Determination of Premium Determination of Premium RatesRates

Determination of Premium Determination of Premium RatesRates

• Marketing Expenses– Intangibles (i.e. market power, good

service)

Page 4: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Definition of a Stop LossDefinition of a Stop LossDefinition of a Stop LossDefinition of a Stop Loss

• Specific Stop Loss–Severity of claims

• Aggregate Stop Loss–Frequency of claims

Page 5: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Corridors & Trends To Specific Corridors & Trends To Specific and Aggregate Stop Lossand Aggregate Stop Loss

Corridors & Trends To Specific Corridors & Trends To Specific and Aggregate Stop Lossand Aggregate Stop Loss

• Trends–Measured by Utilization Level &

Charges

–Related to Aggregate Stop Loss

• Corridors–Refers to Costly Claims Requiring LCM

Intervention

–Refers to Specific Stop Loss

Page 6: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Risk RatingRisk RatingRisk RatingRisk Rating

• Process of adjusting healthcare utilization for demographic factors and other factors

Page 7: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Other Factors Affecting Other Factors Affecting Healthcare UtilizationHealthcare Utilization

Other Factors Affecting Other Factors Affecting Healthcare UtilizationHealthcare Utilization

• Income–Wealthier use more services

• Education–More educated use more services

• Type of Employer–Manufacturing, healthcare, and

unionized workers use more services

Page 8: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Other Factors Affecting Other Factors Affecting Healthcare UtilizationHealthcare Utilization

Other Factors Affecting Other Factors Affecting Healthcare UtilizationHealthcare Utilization

• Location–Urban residents use more services

• Benefit Design–Copays & deductibles affect utilization

• Sex–Women use more services

–Men have more catastrophic care

Page 9: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Other Factors Affecting Other Factors Affecting Healthcare UtilizationHealthcare Utilization

Other Factors Affecting Other Factors Affecting Healthcare UtilizationHealthcare Utilization

• Age–0-17 yrs. has lowest utilization

–Utilization increases for 18-34 yrs.

–Utilization decreases for 35-44 yrs.

–Utilization rapidly increases for 44+ yrs.

Page 10: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Causes of Financial Risk in Causes of Financial Risk in CapitationCapitation

Causes of Financial Risk in Causes of Financial Risk in CapitationCapitation

• Adverse Selection–Occurs when a group’s characteristics

predispose them towards higher than predicted utilization

• Random Nature of Healthcare Demand–Much of utilization results from

random events (i.e. epidemics, accidents, etc.)

Page 11: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Causes of Financial Risk in Causes of Financial Risk in CapitationCapitation

Causes of Financial Risk in Causes of Financial Risk in CapitationCapitation

• Law of Large Numbers– Increased risk with smaller groups

Page 12: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Effects of CapitationEffects of CapitationEffects of CapitationEffects of Capitation

• Gatekeeper

• Transfer of Risk–Payer to provider

• Utilization Ground Rules

• Specialty Referrals–Reverse Capitation

Page 13: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Effects of CapitationEffects of CapitationEffects of CapitationEffects of Capitation

• Pressure for Fee Reductions– Increased likelihood that specialists

are capitated

– Increased pressures for sub-capitation, carve outs, and disease management

Page 14: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model1Define services included in the

capitation contract

2Risk adjust medical services

3 Identify other variables in PMPM premium rate model

Page 15: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model4Adjust for current demographic

factors for this health plan– Inflation factor

–Premium rate structure & rates at respective levels

–Community rating flexibility

Page 16: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model5Continuous assessment of key

managed care performance indicators–Membership

– Inpatient care

–Ambulatory care

–Financials

Page 17: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model

Process of Calculating a Risk Process of Calculating a Risk Contract PMPM Rates Using a Contract PMPM Rates Using a

Capitation ModelCapitation Model6Adjust for variances in key

indicators–Physician mix

–Level of services

–Level of integration under capitation contract

Page 18: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Average Benefit PaymentsAverage Benefit Payments

Page 19: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Average Benefit PaymentsAverage Benefit PaymentsAverage Benefit PaymentsAverage Benefit Payments

• Total benefit payments usually account for approximately 70-90% of the premium

Page 20: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Average Benefit PaymentsAverage Benefit PaymentsAverage Benefit PaymentsAverage Benefit Payments

• Breakdown for a typical group of insureds during a policy year:–500 of 1,000 = No claims

–375 of 1,000 = Payments of $0-$500

–2 of 1,000 = Payments of >$10,000

–Average cost of providing care per insured = $560 per policy year

Page 21: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Operational ExampleOperational ExampleOperational ExampleOperational Example

• 1,000 insureds at following premiums:–Employee only coverage = $120/month• With 400 lives = $48,000/month

–Employee + 1 or more = $350/month• With 600 lives = $210,000/month

–Total premium per month = $258,000 • $3,096,000 annualized

Page 22: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Operational ExampleOperational ExampleOperational ExampleOperational Example

• Average claims = $560 x 1,000 employees

= $560,00 pre-shock losses

• Two shock losses at $1M & $500K

• Surplus = ($3,096,000 - $560,000 - $1M - $5K)

= $1,036,000

–Covers other operating expenses such as cost of reinsurance, administrative overhead, acquisition costs, etc.

Page 23: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Operational ExampleOperational ExampleOperational ExampleOperational Example

• Operating costs = 20% of total premiums

customarily = $619,200

• Pre-tax surplus = $1,036,000 - $619,200

= $416,800

= 13.5%

• After tax profit = $416,800 x .61

= $254,248

• Return on total premium = 8%

Page 24: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Are Withholds Ethical or Are Withholds Ethical or Unethical?Unethical?

Are Withholds Ethical or Are Withholds Ethical or Unethical?Unethical?

• Clinical protocols–Can reduce liability exposures

–Must make changes when dictated by indication & necessity

• Professional liability exposures–Claims denials

–Failure to provide coverage

–Abandonment of patient

Page 25: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Requirements for Transition to Requirements for Transition to CapitationCapitation

Requirements for Transition to Requirements for Transition to CapitationCapitation

• Align financial incentives

• Develop primary care driven medical groups

• Establish long-term preferred relationships

• Decentralize medical management

• Develop a continuous improvement process

Page 26: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Calculation of Basic Capitation Calculation of Basic Capitation RateRate

Calculation of Basic Capitation Calculation of Basic Capitation RateRate

Routine Office Visit: Example #1• Primary care practice receives $45/visit• Average of 3 visits PMPY• 3 visits x $45/visit = $135 PMPY• $135 PMPY/12 months = $11.25 PMPM

(Approximate Cap Rate)

• 2,000 subscribers assigned to the practice • 2,000 ss x $11.25 PMPM = $22,500/month• $22,500/month x 12 months = $270,000 per year

Page 27: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Calculation of Basic Capitation Calculation of Basic Capitation RateRate

Calculation of Basic Capitation Calculation of Basic Capitation RateRate

Routine Office Visit: Example #2• Primary care practice receives $45/visit • Members pays $10 copay/visit• Average of 3 visits PMPY• 3 visits x ($45/visit - $10 copay/visit) = $105 PMPY• $105 PMPY/12 months = $8.75 PMPM

(Approximate Cap Rate)• 2,000 subscribers assigned to the practice • 2,000 ss x $8.75 PMPM = $17,500/month

Page 28: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Calculation of Basic Capitation Calculation of Basic Capitation RateRate

Calculation of Basic Capitation Calculation of Basic Capitation RateRate

Routine Office Visit: Example #2 (cont.)

• $17,500/month x 12 months = $210,000/ year• Add projected copay of patients– 2,000 ss with 3 visits PMPY = 6,000 visits/year– 6,000 visits x $10 copay/visit = $60,000 copay/yr

• $210,000/yr + $60,000 copay/yr = $270,000/yr

Example #2 has become the prevalent method. Why?

Page 29: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Calculation of WithholdCalculation of WithholdCalculation of WithholdCalculation of Withhold

Using Examples #1 & #2• Withhold policy of managed care company is

20% of total reimbursement• Under Example #1, net reimbursement after

withhold is calculated as follows:

$22,500 x 20% = $4,500/month x 12 months

= $54,000/year

Net reimbursement from MCO = $216,000/yr

Page 30: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Calculation of WithholdCalculation of WithholdCalculation of WithholdCalculation of Withhold

Using Examples #1 & #2 (cont.)

• Under Example #2, net reimbursement after withhold is calculated as follow:

$17,500 x 20% = $3,500/month x 12 months

= $42,000/year

Net reimbursement from MCO = $168,000/yr

• Which practice is better off financially? Why?

Page 31: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Liability and Compliance Liability and Compliance IssuesIssues

Page 32: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Liability Exposure Among Liability Exposure Among MCOsMCOs

Liability Exposure Among Liability Exposure Among MCOsMCOs

• Negligent credentialling &/or provider selection

• Network development

• Vicarious liability

• Utilization review

• Warranties

• Financial incentives

Page 33: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Types of Liability Coverage Types of Liability Coverage Required by MCOsRequired by MCOs

Types of Liability Coverage Types of Liability Coverage Required by MCOsRequired by MCOs

• Medical Professional Liability Coverage–Claims made vs. occurrence from

coverage

–Covers direct patient care

Page 34: CapitationCapitation. Determination of Premium Rates Benefit Payments –Paid to providers Risk Premiums –Profit earned by payer as a function of accepting.

Types of Liability Coverage Types of Liability Coverage Required by MCOsRequired by MCOs

Types of Liability Coverage Types of Liability Coverage Required by MCOsRequired by MCOs

• Directors and Officers Liability Insurance–Decisions and policies– Two types• Managed Care D & O

• Corporate D & O

• Managed Care Professional Liability Coverage–Covers sale of MCO products & services to

third parties