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Capacity and Performance in the 21 st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.
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Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Dec 09, 2018

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Page 1: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Capacity and Performance in the 21st Century

Session # 12286

SHARE 2013

Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Page 2: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Abstract Remember when you only had a handful of servers or a single mainframe to manage? Back in those days, we also had teams of experts working on capacity and performance management. Now, one person is managing 1000’s of servers, at least one private cloud, virtualization and more with changes being applied to the system every day, if not every hour. It isn’t possible to manage as you have in the past – you need to change the game, eliminating manual processes wherever possible. Learn how to work smarter and have more fun on the job by letting go of the past and venturing boldly into the future of capacity planning. Build a vision and the management skills to create it.

2 Copyright 2012 Kalm Kreative, Inc.

Page 3: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“Some people will tell you that slow is good – but I’m here to tell you that fast is better. I’ve always

believed this, in spite of the trouble it’s caused me. Being shot out of a cannon will always be better

than being squeezed out of a tube. That is why God made fast motorcycles, Bubba…”

― Hunter S. Thompson, Kingdom of Fear: Loathsome Secrets of a Star-crossed Child in the Final Days of the American Century

Page 4: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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Page 5: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

The Olden Days 20 years

RTFM

Hands-on

Career capacity/performance people

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Page 6: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Personal Admissions Harvard Graphics

Shell scripts

Maestro

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Page 7: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Scope Change Server Farms

Downsizing

Variety

SOA

SaaS

Cloud

New People

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Page 8: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“Yesterday's weirdness is tomorrow's reason why.”

― Hunter S. Thompson, The Curse of Lono

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Page 10: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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Page 11: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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DIYers

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Command-Line Junkies

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Page 13: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Fearful Pre-Retirees

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Page 14: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Vendor Haters

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VENDORS

Page 15: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

The Old-Timer

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Page 16: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“You can't miss what you never had.”

― Hunter S. Thompson, Polo Is My Life

Page 17: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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OR

“I have a theory that the truth is never told during the nine-to-five hours.”

― Hunter S. Thompson

Page 18: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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Page 19: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“On some days you get what you want, and on others, you get what you need.”

― Hunter S. Thompson, Kingdom of Fear:

Loathsome Secrets of a Star-crossed Child in the Final Days of the American Century

Page 20: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

The Essential Questions

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What are you doing today that you don’t need to be doing? What could you be doing if it weren’t so hard to do it?

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Outsourcing to Software

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Page 22: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Data Management Data Collector

CDB/CMIS

CMDB

Discovery

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Page 23: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Monitoring

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Page 24: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

End User Experience Monitoring

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Page 25: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“A man who procrastinates in his choosing will inevitably have his

choice made for him by circumstance.”

― Hunter S. Thompson, The Proud Highway: Saga of a Desperate Southern Gentleman, 1955-1967

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Alerting & Remediation

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Page 27: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Optimization

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Page 28: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Dashboards & Reporting

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Page 29: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Modeling

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Page 30: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Arguments Against Pro

Hardware is cheap

Modeling takes too long

Modeling takes an expert

Produces poor results

Software licenses cost $$$

Modern modeling is quick

And easy

Check other people’s results

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Page 31: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Linear Progression?

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Page 32: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Resource Management Consolidated Data

Collection

Chargeback Data

Automated Reporting

Alerting

Resource Modeling

Dynamic workload balancing

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Page 33: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

Workload Automation/Job Scheduling 1. Batch Window

2. Business Priority

3. SLAs in Batch

4. Critical Path Analysis

5. Event-Triggering

6. Automated Restart/Rerun

7. Automated Tuning

8. Modernization

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Page 34: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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Page 35: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“When the going gets weird, the weird turn professional.”

― Hunter S. Thompson, Fear and Loathing: On

the Campaign Trail '72

Page 36: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“If you're going to be crazy, you have to get paid for it or else you're going to be locked up.”

― Hunter S. Thompson

Page 37: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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Page 38: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“A word to the wise is infuriating.” ― Hunter S. Thompson

Page 39: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

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“THE EDGE, there is no honest way to explain it because the only people who really know where it is are the ones who have gone over.”

― Hunter S. Thompson

Page 40: Capacity and Performance in the 21 Century SHARE 2013 · Capacity and Performance in the 21st Century Session # 12286 SHARE 2013 Denise P. Kalm Chief Innovator Kalm Kreative, Inc.

[email protected]

www.kalmkreative.com

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