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HY8-90CY-000 JUNE 2002 COPYRIGHT 2002 CANON INC. CANON FAX-L240/L290 JUNE 2002 PRINTED IN JAPAN (IMPRIME AU JAPON) REVISION 0 SERVICE REFERENCE MANUAL FAX-L240 H12-2513 230V EC FAX-L240 H12-2514 230V UK FAX-L240 H12-2515 230V GER FAX-L240 H12-2517 230V FRN FAX-L290 H12-2503 230V EC FAX-L290 H12-2504 230V UK FAX-L290 H12-2505 230V GER FAX-L290 H12-2507 230V FRN TELEPHONE 6 KIT H12-3823 230V EU TELEPHONE 6 KIT H12-3824 230V UK (EC/UK/GER/FRN)
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CANON FAX L240-290 SERVICE REFERENCE MANUAL

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FAX-L240 FAX-L240 FAX-L240 FAX-L240 FAX-L290 FAX-L290 FAX-L290 FAX-L290 TELEPHONE 6 KIT TELEPHONE 6 KIT H12-2513 H12-2514 H12-2515 H12-2517 H12-2503 H12-2504 H12-2505 H12-2507 H12-3823 H12-3824 230V 230V 230V 230V 230V 230V 230V 230V 230V 230V EC UK GER FRN EC UK GER FRN EU UK

JUNE 2002

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COPYRIGHT  2002 CANON INC. CANON FAX-L240/L290 JUNE 2002 PRINTED IN JAPAN (IMPRIME AU JAPON)

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Page 1: CANON FAX L240-290 SERVICE REFERENCE MANUAL

HY8-90CY-000JUNE 2002

COPYRIGHT 2002 CANON INC. CANON FAX-L240/L290 JUNE 2002 PRINTED IN JAPAN (IMPRIME AU JAPON)

REVISION 0

SERVICE REFERENCEMANUAL

FAX-L240 H12-2513 230V ECFAX-L240 H12-2514 230V UKFAX-L240 H12-2515 230V GERFAX-L240 H12-2517 230V FRNFAX-L290 H12-2503 230V ECFAX-L290 H12-2504 230V UKFAX-L290 H12-2505 230V GERFAX-L290 H12-2507 230V FRNTELEPHONE 6 KIT H12-3823 230V EUTELEPHONE 6 KIT H12-3824 230V UK

(EC/UK/GER/FRN)

Page 2: CANON FAX L240-290 SERVICE REFERENCE MANUAL

w w w . R E P A I R - P R I N T E R . r u

• Коллекция сервисной документации

a) Service manuals b) Service handbooks c) Service bulletins d) Parts catalogs e) и другое…

• Независимый форум по обслуживанию копировальной техники

a) Заправка картриджей b) Ремонт лазерных принтеров c) Ремонт копировальных аппаратов d) Струйные принтеры

Brother, Canon, Epson, Gestetner, IBM, Hewlett Packard, Kyocera, MB, Lexmark, Minolta, OCE, OKI, Olivetti, Panasonic, Ricoh, Samsung, Sanyo, Sharp, Toshiba, Utax, Xerox и др.

Page 3: CANON FAX L240-290 SERVICE REFERENCE MANUAL

1

I. PREFACEThis manual is based on the following manuals, and only includes differences between FAX-L200/

L280 and FAX-L240/L290.

HY8-10AQ-000 FAX-L200/L280 SERVICE MANUAL, Rev.0

HY8-30AM-000 FAX-L200/L280 PARTS CATALOG, Rev.0

HY8-80AP-000 FAX-L200/L280 CIRCUIT DIAGRAM, Rev.0

II. CONTENTSCHAPTER 1 : POINTS OF DIFFERENCE FROM THE ORIGINAL MACHINE

This chapter explains the differences between this machine and the original one.

CHAPTER 2 : CIRCUIT DIAGRAMThis chapter contain the pages which are different from those in the Circuit Diagram

for FAX-L240/L290.

Page 4: CANON FAX L240-290 SERVICE REFERENCE MANUAL

2

CHAPTER 1POINTS OF DIFFERNECE

FROM THE ORIGINALMACHINE

Page 5: CANON FAX L240-290 SERVICE REFERENCE MANUAL

3

1. Parts changeFor details of any change in parts numbers, see the Parts Catalog.

2. Specification change Canges have been made to the electrical circuitry, and the functions of the NCU board have

been integrated with those of the SCNT board. In this Service Reference Manual, detailed

explanations of the electrical circuitry have been omitted (to respect the decision not to disclose

detailed information in technical documentation, e.g., on ICs).

Power consumption standby less than 3.5W / less than 500W (when operating)

Modulation method

G3 image signals ITU-T V.27ter, V.29, V.17, V.34

G3 procedure signals ITU-T V.21

Modem IC FM336plus

ADF capacity Max. 30 sheets (A4/Letter)

Transmission/Reception FAX-L240: Approx. 256 pages

memory FAX-L290: Approx. 448 pages

Other Summer time added.

Detecting a Residual Cartridge added.

Paper tray (ASF) FAX-L240 FAX-L290

Envelopes None Approx. 7 envelopes

Transparencies None 1 sheet

Note on Late Start: Do not change the settings of #1 SSSW SW28 bit2 and bit3.

If they are changed, a communication error might occur.

Page 6: CANON FAX L240-290 SERVICE REFERENCE MANUAL

4

Interface specifications (FAX-L290)

interface USB only

Support software Windows 98/Me/2000/XP

Winsows 95/NT4.0 (Not support)

FAX-L290 Suite

USB I/F

Windows 95 not

supported

Windows 98 conditionally

supported*

Windows NT 4.0 not

supported

Windows 2000 conditionally

supported*

Windows Me conditionally

supported*

Windows XP conditionally

supported*

*: A USB connection applies to Windows XP/Me/2000 pre-install models and to

pre-install models upgraded to Windows XP/Me/2000 from Windows 98 or later.

Windows Drivers

Win98.Me LBP Printer Driver (USB supported)

Win2000.XP LBP Printer Driver (USB supported)

Page 7: CANON FAX L240-290 SERVICE REFERENCE MANUAL

5

3. Setting the Language and CountryWhen you connect the power cord to an AC outlet for the first time, you need to select the

language for the LCD display. For some countries, you also need to select the country where

you are using the FAX machine. The FAX machine automatically switches the selectable

settings and the default settings in the menus to suit the selected country.

Follow this procedure to set the language and country.

After connecting the power cord, the display changes from PLEASE WAIT to DISPLAY LAN-

GUAGE.

Once you have selected the language and country, these setting menus will not appear next

time you connect the power cord.

Normally, the country selection window will appear when the user has selected a language.

A shift to the screen, however, will not occur if the user has selected any of the following for #5

TYPE in service mode:

EUROPE2, POLAND, ASIA, SLOVENIA, SINGAPORE, CHINA, SAF, HONG KONG, N.Z,

AUSTRALIA, UK, GERMAN, ITALY, SWEDEN.

Page 8: CANON FAX L240-290 SERVICE REFERENCE MANUAL

6

4. Setting the Summer TimeSome countries adopt the summer time system that shifts the clock time ahead or back ac-

cording to the change in seasons. You can select if the time information in your FAX changes

to match your country summer time system and set the day and time when the summer time

begins and ends.

Operation at the Start of Summer Time

When the time selected for BEGIN DATE/TIME comes, the time stored by the machine is put

forward by 1 hour. Any delayed call falling whitin the affected time slot will immediately be

initiated when the time has come and the time has been put forward.

Operation at the End of Summer Time

When the time selected for END DATE/TIME comes, the time stored by the machine is put

back by 1 hour. Any delayed call falling whitin the affected time slot will immediately be initi-

ated when the time has come and the time has been put back.

If exactly the same date/time is selected for BEGIN DATE/TIME and END DATE/TIME, the

time is put forward/back by 1 hour repeatedly year after year.

SUMMER TIME

SYSTEM SETTING

OFFON BEGIN DATE/TIME

MONTHWEEKDAY

TIME

JANUARYFEBRUARYMARCHAPRILMAY

JULYAUGUST

JUNE

SEPTEMBER

NOVEMBERDECEMBER

OCTOBER

FIRST WEEKSECOND WEEKTHIRD WEEK

LAST WEEKFOURTH WEEK

SUNDAYMONDAYTUESDAYWEDNESDAYTHURSDAY

SATURDAYFRIDAY

END DATE/TIME

MONTHWEEKDAY

TIME

JANUARYFEBRUARYMARCHAPRILMAY

JULYAUGUST

JUNE

SEPTEMBER

NOVEMBERDECEMBER

OCTOBER

FIRST WEEKSECOND WEEKTHIRD WEEK

LAST WEEKFOURTH WEEK

SUNDAYMONDAYTUESDAYWEDNESDAYTHURSDAY

SATURDAYFRIDAY

Page 9: CANON FAX L240-290 SERVICE REFERENCE MANUAL

7

#1 SSSW (service soft switch setting)

SW09 (service soft switch 09: communication result display function settings)

Bit Function 1 0

0 After normal end of communications, Display No display

communications results displayed

1 After communications ending in error, Display No display

communications results displayed

2 Not used

3 Not used

4 Not used

5 Not used

6 (New)Summer Time setting No display Display

7 Not used

[Bit 6]

If Display is selected, the items associated with the summer time function will be added to

the user data, enabling the user to make summer time settings.

Page 10: CANON FAX L240-290 SERVICE REFERENCE MANUAL

8

5. Detecting a Residual Cartridge5.1 Out line

This mechanism is designed to automatically cammunicate (ECM) printer information,

e.g., cartridge replacement, printer number.

All Bits of the other machine’s DIS must be set to [1]; in other words, the presence of a single

[0] will cause the communication to end in error.

Bit 27 ECM: [0]=Not Provided, [1]=Provided

Bit 53 Binary File Transmission (BFT): [0]=Not Provided, [1]=Provided

Bit 99 Simple Phase C BFT Negotiations capability

: [0]=Not Provided, [1]=Provided

The communication will end normally if the other party returns MCF inresponse to PPS-EOP. If, however, the other machine has a problem incompatibility in relation to BFT, it will return FDM and the communication willend in error.NOTE

Printer information

Forwarding of data only

FAX-L240FAX-L290

FAXWin 2000English(BFT recive)

PSTN Sever

Page 11: CANON FAX L240-290 SERVICE REFERENCE MANUAL

9

5.2 Setting

The following items are available according to service mode settings:

ACTIVATION: Use it to ON/OFF the function.

PRODUCT NUMBER: Use it to register a product number (10 characters;upper case,

lower case; numerals; symbols).

SERIAL NUMBER: Use it to register a serial number (8 characters;upper case,

lower case; numerals; symbols).

CUSTOMER NUMBER: Use it to register a serial number (8 characters;upper case,

lower case; numerals; symbols).

SERVER PHONE NBR: Use it to register the telephone number of the contact

(25 characters; numerals; tone; pause; space).

CRITERION: Use it to store information about the cause of a call.

PAGES: number of prints (3700; 0-9999)

DAYS: number of days passed (30; 0-9999)

REPORT: Use it to generate a report of BFT registration data issued.

MANUAL TX: Use it to manually transmit BFT registration data.

CLEAR: Use it to clear all parameters set under Remote CRG.

#11 Remote CRG ACTIVATIONPRODUCT NUMBERSERIAL NUMBERCUSTOMER NUMBERSERVER PHONE NBRCRITERIONREPORT

CLEARMANUAL TX

Page 12: CANON FAX L240-290 SERVICE REFERENCE MANUAL

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5.3 Conditions for a Call

The function is enabled when ACTIVATION is set to ON, and the number of prints and the

date currently registered will server as its starting point.

Condition 1:

When as many prints as set for PAGES under CRITERION have been made.

Condition 2:

When the cartridge runs out of toner, requiring replacement.

Condition 3:

When as many days as set for DAYS under CRITERION have been made.

Condition 4:

When a service error related to the printer has occurred.

A log on the following is used for the execution of this function:

Total number of prints made by the printer.

Number of prints that previously satisfied condition 1.

Date/Number of prints that previously satisfied condition 3.

Executing ALL CLEAR or CLEAR for Remote CRG will also clear the log data.

Condition 1:

When the difference between the number of prints and the number of prints that previously

satisfied condition 1 reaches the registered number of prints, a BFT file will be prepared and

a call made.

If the registered number of days under condition 3 is [0], no call will be madeunder this condition.

Condition 2:

When the cartridge runs out of toner to require replacement, a call will be made.

Thereafter, no call will be made under condition 2 until the cartridge has been replaced and

the power has been turned off and then on. However, if condition 2 occurs once again when

the power is turned on after replacement of the cartridge, a call will be made.

NOTE

NOTE

Page 13: CANON FAX L240-290 SERVICE REFERENCE MANUAL

11

Condition 3:

When as many days as set pass since the day on which condition 3 is satisfied and, in

addition, when 12 hours pass since the time at which ACTIVATION is set to ON, a call

will be made.

If the registered number of days under condition 3 is [0], no call will be madeunder this condition.

Condition 4:

When a service error that is related to the printer occurs, call will be made.

Thereafter, no call will be made under condition 4 unless the error has been cleared and the

power has been turned off and then on once again. However, if condition 4 occurs when the

power is turned on once again after clearing of the error, a call will be made.

If a connection to the target machine fails when transmitting a BFT file, a shiftwill be made to redialing mode. Redialing may be enabled/disabled, and thenumber of redialing sessions depends on user settings.

NOTE

NOTE

Page 14: CANON FAX L240-290 SERVICE REFERENCE MANUAL

12

5.4 BFT File

A BFT file is constructed as follows:

00 call item 1: program version (fixed).

01 call item 2: product number (in ASCII).

02 call item 3: serial number (in ASCII).

03 call item 4: customer number (in ASCII).

04 call item 5: ROM version (in ASCII).

05 call item 6: FAX number (in ASCII).

06 call item 7: FAX name G3 (in ASCII).

07 call item 8: FAX name G4 (in ASCII).

08 call item 9: Server phone number (in ASCII).

09 call item 10: cause of call.

00: call condition 1.

01: call condition 2.

02: call condition 3.

03: call condition 4.

04: manual transmission.

20 call item 11: total number of prints (hexadecimal).

21 call item 12: date of transmission (in ASCII).

e.g., 2001 11 16 15:46 ---> 30 31 31 31 31 36 31 35 34 36

22 call item 13: number of prints set for PAGES under CRITERION (condition 1).

23 call item 14: number of prints when a call was made most recently under

condition 1.

24 call item 15: date on which a call was made most recently under condition 1.

25 call item 16: number of days set for DAYS under CRITERION (condition 3).

26 call item 17: number of prints when a call was made most recently under

condition 3.

27 call item 18: date on which a call was made most recently under condition 3.

Page 15: CANON FAX L240-290 SERVICE REFERENCE MANUAL

13

5.5 Report

The following report may be generated in service mode:

ACTIVATION: Use it to ON/OFF the function.

PRODUCT NUMBER: Indicates the setting for PRODUCT NUMBER under

#11 Remote CRG.

CUSTOMER ACCOUNT Indicates the setting for CUSTOMER NUMBER under

NUMBER: #11 Remote CRG.

ROM VERSION: Indicates the version of the ROM.

FAX NUMBER: Indicates the setting for UNIT TELEPHONE as part of user

settings.

FAX NAME (G3): Indicates the setting for UNIT NAME as part of user settings.

FAX NAME (G4): None.

SERVER PHONE Indicates the setting for SERVER PHONE NUMBER for

NUMBER: #11 Remote CRG .

CRITERION: Indicates the setting of PAGES for CRITERION under.

PAGES: #11 Remote CRG

DAYS: #11 Remote CRG

Page 16: CANON FAX L240-290 SERVICE REFERENCE MANUAL

14

6. WIRING DIAGRAM5.1 Wiring Diagram

Modular board

SCNT board

PCNT board

1 9

1 2 3 4 5 6 7 8 9

9 8 7 6 5 4 3 2 1

Power supply unit

INL101

1011

23

45

67

89

10

21

J102

J202

1 5

151

15 1

1 13 1 14

151

12

34

56

78

910

1

2

1 2

1 2

1 2 3

1 2 3

3 2 1

3 2 1

J304J301J302J303

TONORCARTRIDGE

7 6 5 4 3 2 1

7 6 5 4 3 2 1

17

17 3

1 2 3

3 2 1

1

1 2 3 4 5 6

1 6

2 1

1 2

4 3 2 1

MDocument feed

MOTOR

1 2 3 4

1 2 3 4

MMain MOTOR

1 2 3 4

OPCNT board

DS

DES

TONOR SENSOR

Upper Guide

Contact sensor

J12J2 J1

J8J4

J5 J2

J5

J1 J5

J601

J201

J1

INTER LOCK

FU

H701

TH701

2

2

1

1

2 1

J008

M

Fixing ass'y

12

43

J2

Paper eject sensor

MEMBREN LCD

4 3 2 1

J4

J3

J305 J402 J401

6 6 6J1J2J3

J4

LINETELHANDSET

5 4 3 2 1

1 2

BZ

SPEAKER

1 2

J401

1 2 3

1 2 3

P S

Paper sensor edge

J14

2 1

J92 1

CL

Picup solenoid

5 4 3 2 1

5 1

J102

21

21

21

19

16

1 2 3 4 5 6

14

1 2 3 4

LASER unit SCANNER MOTOR

LASER SCANNER unit

J801 802F

1 2 3 4

1 4

J6

81

J102

US

B (

FAX

-L29

0 on

ly)

101

10 9 8 7 6 5 4 3 2 1

J7

1 2 3 4 5 6 7 8 9 10

4 3 2 14 3 2 113

Page 17: CANON FAX L240-290 SERVICE REFERENCE MANUAL

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7. ELECTRIC CIRCUIT5.1 Component Block Diagram

Driv

er(I

C40

2)

Driv

er(I

C40

1)M

ain

mot

er

Pap

er e

ject

sens

ord)

PC

NT

boa

rd

Fix

ing

Con

trol

ler

Hig

h-vo

ltage

Con

trol

ler

Dcu

men

tfe

ed m

otor

c)b)

MP

U(I

C1)

Res

et IC

(IC

3)

Sys

tem

con

trol

ler(

1/2)

(IC

8) Sys

tem

cont

rolle

r(2/

2)(I

C8)

DRAM64M bit(IC4)

ROM 16M bit(SOC1)

Add

ress

Bus

, A24

-SA

0

Dat

a B

us, A

D16

-SD

0

MO

DE

MF

M33

6PLU

S

(IC

401)

Am

p.P

ower

sup

ply

unit

RT

CS

RA

M

Pap

er e

dge

sens

or

Ton

erse

nsor

a) S

CN

T b

oardO

PC

NT

boa

rd

Doc

umen

ted

ge s

enso

rD

ocum

ent

sens

or

Prin

ter

sect

ion

Con

tact

sen

sor

Spe

aker

34.1

53M

Hz

+3.

3V+

5V+

24V

+24

V+

5V

a) S

yste

m/P

rinte

r co

ntro

l sec

tion

b) C

omm

unic

atio

n co

ntro

l sec

tion

c) D

ocum

ent s

cann

ing

sect

ion

d) F

ixin

g/hi

gh-v

olta

ge c

ontr

ol s

ectio

n

Data Bus, MD7-MD0

+3.

3V

NC

U

Page 18: CANON FAX L240-290 SERVICE REFERENCE MANUAL

16

7. Error codes and recovery methodsAs for the descriptions of causes of and actions for error codes, only those items to which

changes have been made because of the use of different connector numbers are indicated.

#001 [TX] Paper jamCause: The document jammed in the fax machine.Solutions: Remove the document and transmit/copy again.Cause: The document width size or thickness does not meet the standards.Solutions: Use a copy machine to copy the document to LTR or other standard sizeCause: Internal structure defect.Solutions: (1) Check if the document sensor (DS) and document edge sensor (DES) are operating correctly

using the methods given in this chapter,5.1.6 Faculty tests, Test mode [6] Faculty test, [3]Sensor tests.

(2) Check the actuators of the original sensor (DS) and the original edge sensor (DES) for discon-nection.

(3) Check the document sensor (DS) and OPCNT board (J4) connections.(4) Check the document edge sensor (DES) and OPCNT board (J3) connections.(5) Check the SCNT board (J1) and OPCNT board (J2) connections.(6) Make a copy,and make sure that the document read motor is operating corrctly.(7) Check the document read motor and PCNT board (J402) connections.(8) Check the SCNT board (J4) and PCNT board connections.(9) Replace the document sensor (DS).(10) Replace the document edge sensor (DES).(11) Replace the OPCNT board.(12) Replace the document read motor.(13) Replace the SCNT board.(14) Replace the PCNT board.

Page 19: CANON FAX L240-290 SERVICE REFERENCE MANUAL

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#003 [TX/RX] Copy page transmission time overCause: One page of the document was longer than 39.4 inches (1 meter) or transmission/copying took longer

than the regulated time (32 minutes).Solutions: (1) Use a copy machine to copy the document onto serveral shorter page, then tranmit/copy.

(2) Raise the page timer value with Service Data #1 SSSW SW12.Cause: Reception took longer than the regulated time (32 minutes).Solutions: (1) Have the other party split the document over multiple pages and receive it that way.

(2) Contact the other party and check the cause.(3) Raise the page timer value with Service Data #1 SSSW SW12.

Cause: Internal structure defect.Solutions: (1) Check if the document sensor (DS) and document edge sensor (DES) are operating correctly

using the methods given in this chapter,5.1.6 Faculty tests, Test mode [6] Faculty test, [3]Sensor tests.

(2) Check the document sensor (DS) and OPCNT board (J4) connections.(3) Check the document edge sensor (DES) and OPCNT board (J3) connections.(4) Check the SCNT board (J1) and OPCNT board (J2) connections.(5) Make a copy,and make sure that the document read motor is operating corrctly.(6) Check the document read motor and PCNT board (J402) connections.(7) Check the SCNT board (J4) and PCNT board connections.(8) Replace the document sensor (DS).(9) Replace the document edge sensor (DES).(10) Replace the OPCNT board.(11) Replace the document read motor.(12) Replace the SCNT board.(13) Replace the PCNT board.

#009 [RX] Recording paper jam or out of paperCause: The recording paper jammed.Solutions: Clear the recording paper jam.Cause: There is no recording paper.Solutions: Load recording paper.Cause: Internal structure defect.Solutions: (1) Check the actuators of the recording paper edge sensor and the recording paper delivery sensor

for damage and deformation.(2) Check the connection of the main motor and the PCNT board (J401).(3) Check the connection of the power unit (J205) and the recording paper sensor.(4) Check the connection of the PCNT board and the SCNT board (J4); check the connection of the

power unit (J202) and the PCNT board (J101); then, check the connection of the power supplyunit (J201) and the SCNT board (J8).

(5) Replace the sensor.(6) Replace the main motor.(7) Replace the PCNT board.(8) Replace the SCNT board.(9) Replace the power supply unit.

Page 20: CANON FAX L240-290 SERVICE REFERENCE MANUAL

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##322 [RX] Fixing heater temperature abnormalityCause: Internal unit defect.Solutions: (1) Check the connections between the fixing ass’y and the PCNT board (J102) and between the

fixing ass’y and the SCNT board (J14).(2) Check the connection between the PCNT board (J1) and the power supply unit (J202).(3) Check the resistance between connector pins of the fixing ass’y.

J206-12 and J206-13: 436 to 301 kΩ (at 25°C)J102-1 and J102-2: 25.1 to 28.8 Ω (at 25°C)If either resistance is incorrect, replace the fixing ass’y.

(4) Replace the PCNT board.(5) Replace the power supply unit.(6) Replace the SCNT board.

##324 [RX] Printer section scanner motor rotation rate abnormalCause: Internal unit defect (Incorrect scanner motor speed)Solutions: (1) Check the connection between the LASER/scanner section (J802) and the SCNT board (J6).

(2) Replace the LASER/scanner section.(3) Replace the SCNT board.

Page 21: CANON FAX L240-290 SERVICE REFERENCE MANUAL

19

General errors• The unit does not turn on. (Evaluation criteria: Look at the actual unit.)

(1) Check the power cord connection.(2) Check the connection between the PCNT board (J1) and power supply unit (J202).(3) Check the connection between the SCNT board (J8) and power supply unit (J201).(4) Check the connection between the SCNT board (J4) and PCNT board.(5) Check the power supply unit’s fuse (F101/F102).(6) Replace the power supply unit.

• Abnormal display. (Applicable test mode: Operation panel test)Nothing is displayed.(1) Check the connection between the OPCNT board (J2) and SCNT board (J1).(2) Check the connection between the LCD unit and OPCNT board (J5).(3) Replace the LCD unit.(4) Replace the OPCNT board.(5) Replace the SCNT board.

Part of the LCD panel does not display anything.(1) Check for LCD problems with the test mode.(2) Check the connection between the OPCNT board (J2) and SCNT board (J1).(3) Check the connection between the LCD unit and OPCNT board (J5).(4) Replace the LCD unit.(5) Replace the OPCNT board.(6) Replace the SCNT board.

• The buttons do not work. (Applicable test mode: Operation panel test)(1) If the test mode can be used, check for faulty buttons.(2) Check the connection between the OPCNT board (J2) and SCNT board (J1).(3) Check the connection between the Membren sheet and OPCNT board (J1).(4) Replace the Membren sheet.(5) Replace the OPCNT board.(6) Replace the SCNT board.

• No sound from the speaker(1) Check the connection of the speaker and SCNT board (J401).(2) Replace the speaker.(3) Replace the SCNT board.

Page 22: CANON FAX L240-290 SERVICE REFERENCE MANUAL

20

Printing problems• Faulty printing (Evaluation criteria: Test print is faulty.)

• The paper is not fed correctly. (Evaluation criteria: Look at the actual unit.)The main motor does not run.(1) Check the connection between the main motor and the PCNT board (J401).(2) Check the main motor’s resistance. 8.1 ~ 12.54 Ω/1 phase is normal. (Fig. 4-4)(3) Replace the main motor.(4) Replace the PCNT board.(5) Replace the SCNT board.

The paper is not picked up from the auto sheet feeder.(1) Check whether the recommended paper is used.(2) Check whether more than 100 sheets of paper have been loaded in the auto sheet feeder.(3) Check whether the paper has been loaded into the sheet feeder correctly.(4) Check the connection between the paper pickup solenoid and the SCNT boatd (J9).(5) Replace the paper pickup solenoid.(6) Clean the separation pad.(7) Replace the separation pad.(8) Replace the separation pad spring or the lifting spring.(9) Replace the SCNT board.

The paper skews.(1) Check whether the recommended paper is used.(2) Check whether more than 100 sheets of paper have been loaded in the sheet feeder.(3) Check whether the paper has been loaded into the sheet feeder correctly.(4) Check whether dust or paper debris have built up inside the auto sheet feeder.(5) Check whether the paper pickup roller, or any other rollers, are damaged or scratched.

• The printing operation is abnormal.The unit indicates there is a paper jam when there is no paper jam.(1) Check the connection from the paper edge sensor to the SCNT board (J214).(2) Check whether the paper edge sensor and actuator and the paper eject sensor actuator are in their correct positions.(3) In test mode check whether the paper edge sensor and the paper eject sensor are operating correctly.(4) Replace the SCNT board.

1

4

Main motor connector

1-2 : 8.1~12.54Ω 3-4 : 8.1~12.54Ω

Main motor

14

To document feed motor

Document feed motor connector

1-2 : 13.95~25.68Ω 3-4 : 13.95~25.68Ω

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21

Scanning problems• Faulty scanning (Evaluation criteria: Test print is good, but the copied image is poor.)

• The document is not fed.The document feed motor does not run. (Evaluation criteria: Check it visually.)(1) Check the connection between the document feed motor and the PCNT board (J402).(2) Check the document feed motor’s resistance. 13.95 ~ 25.68 W/1 phase is normal. (Fig. 4-4)(3) Replace the document feed motor.(4) Replace the PCNT board.(5) Replace the SCNT board.

The document slips against the rollers. (Evaluation criteria: Check it visually. Stretched copy im-age.)(1) See page 4-4 and clean the document reading section.(2) Replace the reading section’s rollers.

The document does not separate. (Evaluation criteria: Check it visually.)(1) Check whether the document feed motor is driving all the rollers. (Check for any damaged gears or foreign matter

stuck inside.)(2) Check whether the document feed lever is set to manual document feed.(3) See page 4-4 and clean the separation roller and separation guide.(4) Replace the separation roller and separation guide.

The scanner unit’s sensors are defective (Evaluation criteria: The placed document or transporteddocument is not detected.)(1) Check for any faulty sensors while executing the copying operation and test mode.(2) Check the connection between the OPCNT board (J2) and the SCNT board (J1).(3) Replace OPCNT board.(4) Replace the SCNT board.

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CHAPTER 2CIRCUIT DIAGRAM

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II

II. PRODUCT NO. LISTThis manual describes the component units of the following products.

PRODUCT No.

H12-2503 H12-2504 H12-2505 H12-2507 H12-2513

FAX-L240 (EC) FAX-L240 (UK) FAX-L240 (GER) FAX-L240 (FRN) FAX-L290 (EC)

SCNT BOARD ASS’Y HG5-2966 HG5-2966 HG5-2966 HG5-2966 HG5-2966 ------------

SCNT BOARD ASS’Y HG5-2967 ------------ ------------ ------------ ------------ HG5-2967

PCNT BOARD ASS’Y HG5-2968 HG5-2968 HG5-2968 HG5-2968 HG5-2968 HG5-2968

MODULAR BOARD HG5-2969 HG5-2969 HG5-2969 HG5-2969 HG5-2969 HG5-2969

ASS’Y

OPCNT BOARD ASS’Y HG5-2970 HG5-2970 HG5-2970 HG5-2970 HG5-2970 HG5-2970

POWER SUPPLY UNIT HH3-5389 HH3-5389 HH3-5389 HH3-5389 HH3-5389 HH3-5389

PRODUCT No.

H12-2514 H12-2515 H12-2517

FAX-L290 (UK) FAX-L290 (GER) FAX-L290 (FRN)

SCNT BOARD ASS’Y HG5-2966 ------------ ------------ ------------

SCNT BOARD ASS’Y HG5-2967 HG5-2967 HG5-2967 HG5-2967

PCNT BOARD ASS’Y HG5-2968 HG5-2968 HG5-2968 HG5-2968

MODULAR BOARD HG5-2969 HG5-2969 HG5-2969 HG5-2969

ASS’Y

OPCNT BOARD ASS’Y HG5-2970 HG5-2970 HG5-2970 HG5-2970

POWER SUPPLY UNIT HH3-5389 HH3-5389 HH3-5389 HH3-5389

CAUTION:The numbers attachment to the technical drawings in this manual are Design drawing

numbers. In some cases the service part numbers and Design drawing numbers do not match.

UNIT NAME DRAWING No.

UNIT NAME DRAWING No.

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No. REMARKS DRAWING NAME

DRAWING No.

MODEL NAME PART No. REV.FAX-L240/L290 HH3-5389

ç ç ç ç

01

HH3-5389 (1/2)

Rating

C101 AC275V 0.22µF

C105/106 SK-10M-68Y

C107 400V 47µF

C109 2KV 47pF

C110/237 50V 10µF

C111 50V 1000pF

C112 16V 0.22µF

C113 16V 0.22µF

C114 16V 0.22µF

C121 250V 2200pF

C201/202 35V 470µF

C203 50V 0.047µF

C205 35V 470µF

C206 10V 330µF

C207 35V 470µF

C208 10V 100µF

C231 1KV 1000pF

C233 1KV 100pF

C234/236 JP

D101-105 1N4005L

D108/224/225 1SS119

D109 HZS22-1

D110 PR1003L

D201 SF5LC20U

D202 RK46

D203 AK04

D221 HZS6C1

D222 HZS5B1

D223 HZS27-2

D251 HZS11A3

F101 250V 3.15AH

FUSE HOLDER TP00351-51

HEAT SINK 68-7413

IC101 FA3641

Parts Rating

Ref. No.

IC201 AN1431

IC202 PQ05RD21

IC203 PQ03RD13

INL101 NC-176-L5-CDG

INLET COVER 68-1282

J102 6-176976-1

J201 175390-9

J202 1-175390-0

L101/102 SS11V10062

L104/105 JP

L106 EXCELDR35V

L107 ERX2SJ470E

PC101/102 H11A817X_5632W

Q101 2SK2647

Q251 2SJ525

Q252 2PC1815Y

R101 1M 1/2W

R106/107 150K 1/2W

R110 0.15 1W

R111 22K 1/10W

R113 22 1/4W

R114 220 1/4W

R115 10 1/4W

R117 1K 1/10W

R118 47K 1/10W

R119 10K 1/10W

R120 100 1/4W

R122 220K 1/10W

R201 1K 1/10W

R203 8.2K 1/10W

R204 22K 1/10W

R205 1K 1/10W

R211 1K 1/10W

R212 1K 1/10W

Parts

Ref. No.

4. POWER SUPPLY PARTS RATING LIST

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No. REMARKS DRAWING NAME

DRAWING No.

MODEL NAME PART No. REV.FAX-L240/L290 HH3-5389

ç ç ç ç

01

HH3-5389 (2/2)

Parts Rating

Ref. No.

R221 1K 1/10W

R222/223 1K 1/10W

R231/233 JP

R251 2.7K 1/10W

R252 10K 1/10W

R253 1K 1/10W

R254 10K 1/10W

R261 2.7K 1/2W

T101 22158D

TH101 8D2-07LC

VR201 NVZ06TLT B1K

Z101 TNR10SE471K