Canadian Travel Press July 11, 2016

THE WORLD’S MOST LUXURIOUS SHIP

HAS ARRIVED

CANADA’S MOST TRUSTED TRAVEL TRADE PUBLICATION SINCE 1968

Week of July 11, 2016

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CANADA’S MOST TRUSTED TRAVEL TRADE PUBLICATION SINCE 1968

Week of July 11, 2016

MIKE DUNBAR

US Travel Association chief executive Roger Dow has made an impassioned plea for open-door policies and connectivity in the wake of multiple terror attacks

See FREEDOM page 22

Choose freedom over fearUSTA boss weighs in on terror

abroad and the Orlando massacre at home.

He told a 6,000-strong audience from 70-plus countries attending IPW in New Orleans recently that America must not close its borders in order to insulate itself from simi-lar atrocities in the future.

Dow noted, “Unfortu-nately, there are scary things going on in the world that sometimes make us think twice about going about our daily lives, in-cluding travel. There’s been

no shortage of horrifying news lately: Our industry, our country, and the entire world have been tested but it’s impossible to insulate ourselves from risk.”

He urged, “We must not retreat out of fear, but instead stay open and connected. America is not a fortress, and it should not be because it would be dangerous and costly to cut ourselves off from the world.”

The Washington DC-based exec explained, “The US Travel Associa-tion’s mission is to increase travel to and within the United States. As such, we

believe that our response to threats in today’s world should be informed by intelligence, innovation and continuing to engage our friends and allies.”

Dow concluded, “We stand our best chance to achieve security and pros-perity when travellers, and indeed all of us, choose freedom over fear.”

PRESIDENTIAL CAMPAIGN

Meanwhile, Dow ever-so-diplomatically stuck a toe into the presidential cam-paign waters as well at IPW.

In response to a media question, he stated, “While there’s been a lot of bi-partisan rancor, travel is nonpartisan and we have a history of successful

Park place: visitors to the United States to discover some great “park-ing” spots.

Pohl is among the outdoorsy sorts seen in America Wild: National Park Adventures, a film showcasing the US national parks system in its centennial year. The film was previewed for the trade at the Ontario Science Centre last week ahead of general release.

“It really does an amazing job,” says the 23-year-old artist and adventurer. “It really shows how different the US parks are... There are moments when you’re soaring over the Tetons or Glacier National Park, and you get this beautiful, majestic feel-ing,” Pohl says of “jaw-dropping” scenes from the movie, narrated by Robert Redford.

Among those pictured at the event are: (l-r) Anne Madison (Chief Market-ing Officer, Brand USA); Mark O’Malley, Tom Garzilli (Chief Market-ing Officer, Brand USA), Rachel Pohl (adventurer, artist and star in the film), Shaun MacGillivray (Pro-ducer), James Namude (Director Global Sponsor-ships, Brand USA). www.AmericaWildFilm.com

— Ian Stalker

Rachel Pohl wants

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1From the recent open-ing of the Four Seasons Hotel Dubai International

Financial Centre to the announcement of the Four Seasons Resort Hvar, Croatia, what’s the latest with Four Seasons?We recently announced Four

Seasons Private Island Maldives at

Voavah, Baa Atoll, the fi rst private

island in the company’s portfolio.

Th e island is a fi ve-acre tropical

paradise located in

the only exclusive-use

UNESCO Biospheres

reserve in the world

and is available exclu-

sively for buy-out. It

is a spectacular addi-

tion to Four Seasons

Maldives collection

and a further extension

of our brand beyond

the conventional limits

of luxury hospitality.

2Tell us about the recent inaugural Insider Events series and how they proved

benefi cial to travel agents?Travel advisors are incredibly

valuable partners to Four Seasons

and work in a highly competitive

industry. Th e new Insider Events

were designed to give our advisors

insight into what makes a guest’s

experience truly memorable. Th e

events allowed Four Seasons to

share insider knowledge, advice

and insight with agents in a forum

that truly encouraged dialogue

and provided advisors with valu-

able takeaways.

3How important is Four Seasons’ partnership with travel agents and how will

this partnership be instrumental in helping the brand reach its goals of creating lifelong memories for guests?Travel advisors are extremely

important to Four Seasons and

were our inspiration in creating

this new series of events. Many

of our guests use agents, and we

believe that by working together,

we can create one-of-a-kind,

memorable experiences for our

guests. Th is new series provided

opportunities for representatives

from 50 Four Seasons proper-

ties to connect with travel advi-

sors, inviting discussion on what

makes the Four Seasons experi-

ence unique.

4What are some of the key points of differentiation for the brand – we hear there’s

a Four Seasons Private Jet?You heard correctly. Four Seasons

Hotels and Resorts recently

announced three brand new Four

Seasons Private Jet itineraries

for 2017, including an incredible

culinary journey in partnership

with Noma and Rene Redzepi. Th is

kind of innovation has been key in

furthering Four Season’s position

as the leading luxury hospitality

company in the world. Our abil-

ity to creatively customize the

guest experience and deliver Four

Seasons legendary personalized

service across the entire portfolio is

a key diff erentiator for Four Seasons

and will continue to set us apart.

5What experi-ences do you offer to

appeal to affl uent millennials?We are seeing more

millennial guests at

Four Seasons around

the world and, in turn,

are catering specifi -

cally to these travellers.

Millennial travellers

want access to exclusive, one-

of-a-kind experiences and our

latest collection of Extraordinary

Experiences is a perfect example

of the kind of insider-access

and memorable experiences

Four Seasons extends to guests.

Recent additions to the collection

include a private dinner amidst

the Pyramids in Cairo through

Four Seasons Hotel Cairo at

Nile Plaza, a helicopter tour of

Hawaii’s waterfalls through Four

Seasons Resort Maui at Wailea,

and an exclusive diving expedition

amongst the WWII Shipwrecks of

the Red Sea through Four Seasons

Resort Sharm El Sheikh.

Edith Baxter, [email protected]

David McClung, [email protected]

Wendy McClung, Executive VP, [email protected]

Robert Mowat, Executive [email protected]

Michael Baginski, Managing [email protected]

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Ted Davis, Western [email protected]

Heifetz, Crozier, LawLegal Affairs

[email protected]

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TRAVEL PRESSCanadian

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We acknowledge the support ofthe Government of Canada

ClassifiedsDaniel McDonald, [email protected]

Have clients expressed any concerns about Brexit with regards to travelling to Britain or Europe this summer?

Jane Burnell-Fraser

Vice-President Sales – The Americas

Four Seasons Hotels and Resorts

“I have not had any concerns about Brexit. Most of my clien-tele booked Britain and Europe before the referendum.”

Hartley Chetner,Avenue Travel Limited/Carlson Wagonlit TravelToronto

“Yes, all of the events in Eu-rope over the past six months from Paris to Brussels to Brexit have travellers concerned and has affected travel.”

Eleanor Tinney,Advantage Intravel,Orillia, Ont.

“We are actually seeing people excited that the pound has dropped this low – [it] makes the UK more affordable and bookings haven’t suffered as of yet.”

Theoni Mihalopoulos,Crowfoot Travel Solutions,Calgary

“I discussed with my co-work-ers and none of the three of us has yet had any concerns ex-pressed to us regarding Brexit. I have had none either regarding the incident in Turkey. Surpris-ing, since after the bombing last year in Paris, we had quite a few concerned clients.”Denise Banks,Southland Travel,Essex, Ont.

4 • CANADIAN TRAVEL PRESS • JULY 11, 2016

Vol. 48, No. 40, Published July 11, 2016


mailto:[email protected]

















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For more than 20 years now, we have had an

internal discussion about the issue of which

party in the transaction for the sale of travel

services the travel counsellor “represents.”

In other words, whose agent is the agent?

As of today, no Canadian court has had

to specifi cally consider this issue, in a travel

industry case. As a result, we have no specifi c

guidance from the courts. Also, none of the

travel laws in Quebec, Ontario and BC shed

any light on this issue.

We are therefore left with trying to deter-

mine, on the basis of the provincial laws of

agency, whether the travel counsellor (and

by extension the associated agency) is repre-

senting the customer or the seller of the travel

services in any scenario.

Basic to the law of agency is the concept

that the agent and the principal have an

understanding that the agent will act on

the principal’s behalf and, as far as others are

concerned, the agent can bind the principal to

an agreement with the other party.

As between the two of them, the agent can

only do so to the extent that has been agreed

with the principal.

However, the extent of the agent’s authority

to act is not always clear to the others who are

a part of any transaction.

Lastly, it is important to appreciate that a

written agreement between the principal and

the agent, stating that an agency relationship

does or does not exist, will not be the defi ning

factor in a judge deciding whether or not such

a relationship does in fact exist.

All of that legal theory is useful and perhaps

interesting if you are dealing with a lawsuit.

But the more important practical issue is

why does it matter whose agent the travel

counsellor is in any given scenario?

Th e answer is simply that as an agent, the

travel counsellor can bind his/her principal to

whatever contract is agreed to. A principal will

therefore want to exercise control over what an

agent can agree to in any given circumstance.

It thus becomes very important to identify

who exactly that principal is.

Th e following four examples involve two

counsellors acting according to diff erent

understandings. Can you tell which party –

customer or travel supplier – the counsellor is

representing as agent in each scenario?

1. A long-time customer calls the leisure

counsellor and

asks her to book

a vacation with

the travel sup-

plier the coun-

sellor thinks

is best for the

customer. Th e

counsellor is compensated by way of commis-

sion paid by the supplier.

2. A leisure counsellor is contacted by a new

customer and told exactly what travel services

the customer wants and is instructed to simply

book the specifi c vacation package. Th e coun-

sellor is compensated by way of commission

paid by the supplier.

3. A corporate counsellor is contacted by the

president of a corporate client and told which

airline, time and hotel to book for her upcom-

ing business trip and bills the agreed-to fee for

the services provided.

4. Th e corporate counsellor is contacted by the

vice president of the corporate client, given the

destination and dates of travel and told to “sort

out” the travel, and bills the agreed-to fee for

the services provided.

Th e answer, of course, is that it depends.

In the case of the corporate counsellor, there

is likely an agreement between the travel agency

and the corporate customer, and the terms of

that contract could have an eff ect on whether

the corporate counsellor is considered to be the

agent of the corporation or the travel suppliers.

Th e fact that the company pays a fee and

expects the travel agency to fi nd the best

(however that is defi ned) service would likely

lead to a fi nding that the counsellor was the

agent of the company in both examples, even

though the way the agent is instructed to book

the travel is

diff erent from

one executive

to another.

In the case

of the leisure

counsellor,

no written

agreement is likely to exist when the customer

initially approaches the counsellor.

Th e long-time customer allowed the counsel-

lor to use her discretion in the booking of the

vacation, relying on the feedback the customer

had given in relation to other trips taken.

Could the customer have made the coun-

sellor her agent, allowing her to choose

from what was on off er from the suppliers

for her client/principal or was the counsellor

simply selling what its various travel supplier

principals had given the travel agency the right

to sell to others?

Heifetz, Crozier, Law is a Toronto law fi rm

that has for years represented all aspects of the

Canadian travel industry. ([email protected])

TraveLawDoug Crozier, Tim Law

Starwood Hotels & Resorts Worldwide marked a

historic milestone with the opening of Four Points

Havana – the company’s fi rst hotel in Cuba.

Th e opening comes on the heels of groundbreaking

deals signed by Starwood in Cuba earlier this year,

which established Starwood as the fi rst US-based

hospitality company to enter the market in nearly 60

years. Four Points Havana is owned by Grupo Hotelero

Gaviota and managed by Starwood Hotels & Resorts.

Four Points Havana off ers 186 guest rooms, 1,000

sq. ft . of meeting facilities, full-service dining at Don

Quixote, breakfast and lunch service at El Olivo, and

poolside light bites.

Whose agent is she or he anyway?

Starwood makes debut in Havana

JULY 11, 2016 • CANADIAN TRAVEL PRESS • 5



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Brewster reveals new Rocky Mountain highIAN STALKER

Banff -based Brewster has decided to add

another Rocky Mountain high-light.

David Barry, president of Viad, Brewster’s

parent, told Rendez-vous Canada delegates

in Montreal recently that Brewster is redoing

the terminal building for the Banff Gondola,

with the $26-million project slated to be

completed mid-summer.

Th e new facility will feature a 40-seat

theatre off ering a multi-sensory presenta-

tion that will feature what Brewster’s Mark

Hendrikse says will include “winds and

smells” found in the region; an expanded

rooft op viewing deck providing 360-degree

views of the surrounding park; conference

space; and new culinary options, with

Hendrikse saying “authentic Canadian food”

will be featured in a setting that will off er

both “grab-and-go” dishes and an “elevated

dining experience” in the Sky Bistro.

Th e long-running gondola – which

Brewster says is the top attraction in Banff –

itself won’t see any changes.

Th e new terminal is expected to open Aug. 1.

Meanwhile, Barry, who noted that

Brewster has now been in business 124 years,

told Rendez-vous delegates that the company

off ers tours throughout Banff and Jasper

National Parks, home to the likes of glaciers.

Jasper National Park’s Columbia Icefi elds

is a hugely popular attraction, routinely fea-

tured on motorcoach tours of the area.

Th ose who tour Banff and Jasper may fi nd

themselves “standing on a piece of ice that is

as deep as the Eiff el Tower is tall,” Barry said.

Hotel group aims to be natural fit on Vancouver IslandIAN STALKER

Vancouver Island’s Oak Bay Marine Group is

inviting people to get up close and personal

with Mother Nature.

Company holdings include Vancouver

Island’s Painter’s Lodge and the April Point

Resort & Spa, found off the BC coast, with

both retreats enabling guests to experience

local nature with which the islands are

commonly associated.

Oak Bay Marine Group’s Tauna Eden, who

works in corporate and incentive travel, says

the “very rustic” Painter’s Lodge has hosted

its fair share of movie stars and its 94 rooms

can provide views of the ocean or gardens.

Th e lodge has a choice of dining outlets, along

with meeting space, and an outdoor pool and

Jacuzzis.

Cabins are also available for guests at the

Campbell River property.

Guests will also fi nd a free water shuttle to

April Point Resort & Spa on Quadra Island,

with Eden saying April Point is a little smaller,

more rustic and a “little more serene.”

April Point Resort & Spa has the Coastal

Mountains as a backdrop, and guests will fi nd

gardens, an Aveda Spa, and a restaurant deck

perched over the ocean at a

property that says “ocean views

aren’t optional.”

Kayaking is among avail-

able activities for guests, who

can also go on Zodiac wildlife

adventure tours.

Ocean Bay Marine Group has

its own boats that can be used

for excursions that seek sight-

ings of killer whales, and pos-

sibly humpback and grey whales

in what the company calls a

“stunningly beautiful setting.”

Land-based tours to the

BC mainland’s Bute Inlet can

provide sightings of grizzly

bears, with those bruins being

common in the August-to-mid-

October period when salmon – a food source

for grizzlies – are plentiful. Viewing plat-

forms are used to safely view the large bears.

Eden’s colleague Laurie McPherson adds

that boat tours can also provide sightings of

the likes of sea lions, eagles, marine birds and

porpoises, with the latter “loving to play in

the wake created by the boats.”

Th e Oak Bay Marine Group retreats

provide “that West Coast experience,”

McPherson continues. “You can sit on your

balcony and relax or you can do as much

adventure as you want.”

More information is available at

www.obmg.com or by calling

1-800-663-7090.

Killer whales thrill visitors near Vancouver Island.

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http://www.obmg.com

Protect the world

of the trade say the importance of responsible tourism will increase over

the next 3 years

More than 60% 1800delegates attended the

programme at WTM 2015

Almost 9 in 10say responsible

tourism is important to their business

Register nowwtmlondon.com

Please visitwtmlondon.com/discounts* Source: Independent research by Fusion Communications, January 2016 **ABC audited figures, February 2016World Travel Market, WTM, RELX Group and the RE symbol are trademarks of Reed Elsevier Properties SA, used under license.

Discounted Flights & Hotels

Official Media Partner


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Britain & Europe

Central European nationsfind strength in numbersIAN STALKER

Th e director for Czech Tourism’s North

America offi ce believes that there is strength in

numbers when it comes to tourism.

Jiri Duzar’s homeland has joined forces

with Slovakia, Poland and Hungary in a joint

tourism promotion eff ort, with the countries

dubbing themselves the European Quartet, as

they work to convince Canadians that there

is a world of intriguing tourism attractions

beyond such Western European landmarks as

the Eiff el Tower, Th e Tower of London and the

Colosseum.

“It doesn’t make sense to compete against each

other,” Duzar says of quartet members. “With

the common heritage, we have to work together.”

Visitations by Canadians to Central Europe

traditionally lag behind visitations to such

Western Europe tourism powerhouses as

France, Britain and Italy.

Th e quartet recently held travel agent events

in Ontario, urging agents to look into what

they off er visitors.

Quartet members are promoting them-

selves globally, with Duzar reporting that

“in North America this partnership is quite

strong.”

Duzar says Central Europe off ers well over

a 1,000 years of history and quartet members

collectively have around 40 UNESCO World

Heritage Sites, spas and many examples of

Baroque and Renaissance architecture that are

oft en found in “beautiful settings” of forests

and mountains.

Duzar suggests his region provides “great

value for money,” and a Central Europe holi-

day “can be enjoyed for signifi cantly less than

a holiday in Western Europe.”

Th ose promoting tourism to Central Europe

are also citing growing air links between the

region and this country. Air Canada rouge

has just begun service from Toronto to Prague,

Warsaw and Budapest, and Transat’s sum-

mer program includes service from Montreal

and Toronto to Prague, and from Toronto to

Budapest. (Transat recently launched service

to nearby Zagreb, Croatia.)

Duzar says the Czech Republic has seen

double-digit growth from Canada in the last

three years, reaching 86,000 Canadian visitors

in 2015, the most of any quartet member.

However, all four countries are seeing rising

numbers of Canadians, he adds.

Canadian tourists sometimes go on a

“grand tour” of all four countries and usually

combine at least two on the same vacation, he

continues.

Quartet countries oft en have many simi-

larities, but also have pronounced diff erences,

Duzar adds.

(www.discover-ce.eu)

Prague

Belgium carries on with enhanced securityIAN STALKER

Th e North American director

for Belgium’s Flanders region is

hoping heightened security meas-

ures in place in Belgium following

the deadly attacks in Brussels on

March 22 will help reassure those

who are now uneasy about visit-

ing Belgium.

Line Vreven of Visit Flanders

concedes the attacks were a “blow”

to Belgium tourism, with the

country seeing few cancellations

from this continent, but having

had to contend with a drop in

bookings.

But Vreven says all Belgium is

“so much focused on security” in

the wake of the attacks, and her tourist board “really appreciates the

resilience of the North American traveller.”

Tourism authorities are seeing a number of positive developments,

with Air Transat having launched seasonal service from Montreal

to Brussels on April 26. It also

off ers three new weekly con-

necting fl ights between Toronto

and Montreal, allowing travellers

from Toronto to fl y to Brussels via

Montreal.

Meanwhile, Brussels Airlines

began linking Belgium’s capital

with Toronto year-round this year

while Air Canada off ers year-

round Montreal-Brussels service.

Visit Flanders promotes the

Flemish-speaking part of the

country, including Brussels,

which Vreven says isn’t lacking for

Old World charm, noting parts of

the city are oft en used for stand-

ins in movies wanting to recreate the Paris of over 100 years ago.

“You can still walk on cobblestone streets, going from shop

to shop,” Vreven says of Brussels, adding it’s easy to walk from

The Menin Gate is a poignant reminder of the huge number of sol-diers killed in the Ypres area in the First World War.

See BELGIUM page 11



http://www.discover-ce.eu

museums to restaurants

to cafés in a city that’s

also the headquarters of

the European Union and

NATO.

“Although it still has this

nice European feel to it,

it’s a very cosmopolitan

city,” she continues.

Among destinations in

Visit Flanders’ jurisdic-

tion is Flanders Field, the

First World War battle-

fi eld where John McCrae

was inspired to write his

epic poem, In Flanders

Fields. Th ose visiting it

during summer will see

poppy fi elds, along with

museums, military cem-

eteries and monuments

telling of the fi ghting it

saw and the large num-

ber of accompanying

casualties.

Th e Menin Gate in

Ypres is an imposing trib-

ute to Th e First World

War Commonwealth

soldiers killed in area

fi ghting, with the names

of some 54,000 soldiers

known to have died

there but who couldn’t

be properly identifi ed

and given proper burials

inscribed in it. July 9 of

last year saw the 30,000

playing of Th e Last Post

at the gate, a daily ritual

paying tribute to those

killed.

“Th ere’s military history

throughout the region,”

Vreven reports.

Meanwhile, those who

enjoy beer will be in their

element in the Flanders

Region, with Vreven

reporting that Belgium

has more micro-brew-

eries per capita than any

other country. Some beers

are produced in abbeys.

“Belgium takes beer very

seriously,” Vreven says,

adding breweries oft en

match beers to specifi c

glasses, believing that

enhances the drink.

“Th ere are a lot of beer

festivals. Th ere’s a beer

culture in the region,”

Vreven says, adding

visitors can get “behind-

the-scenes tours” of

breweries.

Popular with those who

enjoy beer are Leuven and

Mechelen, with Leuven

home to InBev, whose

holdings include Labatt’s.

InBev off ers tours of its

facilities.

Chocolatiers are another

part of the Flanders land-

scape, with Vrenen stating

they oft en hold work-

shops tourists can attend,

designing their own choc-

olate while doing so.

“Th ey’re on equal

footing,” she says of the

importance of beer and

chocolate to locals. “You

can have a beer tasting

with chocolate. You can

pair the right beer with

chocolate.”

Vreven also praises what

she says is a fl ourishing

culinary scene in Flanders,

adding Belgium has more

Michelin star-rated restau-

rants than France on a per

capita basis.

Vreven notes Bruges has

UNESCO World Heritage

Site status, and is home

to districts dating back to

the 13th century. Visitors

can use boats to explore

a city sometimes referred

to as the “Venice of the

North.”

Ghent in turn has a

16th century castle in the

middle of the city. “But

if you walk outside and

turn the corner, you

have the biggest graffi ti

wall in Europe,” Vreven

adds. “It’s an art project

where every graffi ti artist

can draw on the wall. It’s

ever-changing.

“Basically, you have a

balance between history

and a modern vibe.”

Vreven labels Antwerp

a “very cosmopolitan city”

that’s home to a historic

district.

Both Antwerp and

Brussels have fl ourishing

fashion scenes.

BelgiumContinued from page 10

For years savvy travel agents have known about the benefits of travelling in the off-season and have been sharing that expertise with their clients. Slowly word is getting out. So now is the time to take advantage of the hidden benefits of

the European off-season.

1. Local Living – As the pace slows in winter everyone has more time to share

stories and sink into the local culture you’ll find when visiting neighbourhood

markets or sitting in a cozy café .

2. Small Crowds – From spending a little more time with the Mona Lisa to

marvelling at the work of Michelangelo, take advantage of this sometimes

underappreciated off-season perk.

3. Winter Cuisine – There is something a little more satisfying when there’s

a tinge of cold in the air. Warm yourself with a bowl of beef bourguignon or

some hot chocolate.

Bonus! Amazing Value. Your travellers can save up to 40% (vs. peak season) on

select dates.

For more information or to book a Collette

Tour contact your local Business Development

Manager or call 800.468.5955.

Travel Industry Council of Ontario Reg. # 3206405; B.C. Reg. # 23337

SPECIAL ADVERTISING SECTION

3 Things That Makethe European

Off-season Sellable

*Savings based on high season vs. low season rates. Call for details. Travel Industry Council of Ontario Reg. # 3206405; B.C. Reg. # 23337

For more information or to book a Collette tour contact your local Business Development Manager or call 800.468.5955.

Amazing Value • Local Living • Smaller Crowds • Winter Cuisine • and more!

See Another Side of EuropeSave up

to 40%on Select Dates!*

When it comes to guided travel, we believe there is no such thing as an “off-season.” There are only different times to explore the world, each with their own unique benefi ts.

As you start to plan your year, consider the joys of travelling to Europe over the winter. Experience the world’s most extraordinary destinations as few others have.

• 11JULY 11, 2016 • CANADIAN TRAVEL PRESS


our clients don’t take their vacations lying down. They want to explore the world to

® offers the perfect vacation for each adventurer.

REDISCOVERING EUROPE

ways to explore.

®

Athens, they soak in the history, culture, and philosophy of the Western world.

®. Start

®.

like no one else can.

THEIR NEW FAVOURITE RESORT

every course.

ingredients they collected on shore.

CENTRE OF THE ACTION

through its Signature Event Sailings. They place your clients

Unlike other vacations, the stunning ships, exciting itineraries,

to whole new worlds.

Y

We feature select menu items prepared with ingredients provided by local suppliers.


Guests discover new worlds on Celebrity vacations


CLIENTS GET TWO FREE PERKS ALMOST ANYWHERE.Your clients can choose two free perks when they book an ocean view or above stateroom almost anywhere we sail. Perks are XcelerateSM high-speed internet, drinks, tips, and $300 to spend on board. Book a suite and get all four perks.

Plus, each additional guest in a stateroom (beyond the fi rst two) receives a Classic Non-alcoholic Beverage Package and a 40-minute Internet Package.

Reserve it all for just 50% of the standard deposit. Book by July 31.

*Visit CruisingPower.com for full terms and conditions. Book July 1–31, 2016. Applies to 4-night and longer cruises departing October 1, 2016, to April 30, 2017. Excludes transatlantic, transpacific, Galápagos, and South America repositioning sailings. The 50% per person reduced deposit offer applies to select bookings made more than 90 days prior to departure. Each of the first two guests in an ocean view, veranda, Concierge Class, or AquaClass® stateroom receives two complimentary amenities; in a suite, four amenities with upgrade to Premium Beverage Package. Other amenities packages are available at an additional charge. Onboard credit is in USD, per stateroom, and is not redeemable for cash and expires on the final night of the cruise. Offer applies to new individual bookings and noncontracted group bookings, is nontransferable, and is not combinable with any other offer. Offers and prices are subject to availability, cancellation, and change without notice at any time. © 2016 Celebrity Cruises. Ships’ registry: Malta and Ecuador.

To learn more, visit CruisingPower.com

SALELIMITED TIME OFFER

BEST OF SUMMER


www.cruisingpower.com

www.cruisingpower.com

Tauck welcomes Joy to fleetTauck family members, offi cials and

special invited guests recently gath-

ered in Straubing, Germany, as the

new Joy was offi cially welcomed into

Tauck’s fl eet of European riverboats.

Th e christening ceremony along

the Danube River marked the launch

of Tauck’s second new ship this year,

following the christening of Grace

in April.

Serving as godmothers for Joy

were three longtime Tauck employ-

ees, Jacque Moran, Mary Murrin

and Kristin Robinson.

According to offi cials, like the

other ships in Tauck’s fl eet, Joy will

carry far fewer passengers, 130 guests, – yet

will have far more service staff – than ships

of the same size operated by other river

cruise lines. Joy will also feature a Tauck

cruise director and three professional Tauck

directors.

Th e 135-metre Joy will feature 22

300-sq.-ft . suites. Each is furnished with

two French balconies with fl oor-to-ceiling

windows, a pull-out couch, walk-in closet,

and spacious marble bathroom. Along with

the suites, Joy has 32 225-sq.-ft . cabins, plus

an additional 13 cabins ranging from 150

to 190 sq. ft . All suites and cabins feature

in-room movies, minibar, luxury toiletries,

and plush bedding with 100% goose down

pillows, 400-thread-count linens and

pillow-top mattresses.

Also featured on Joy is a second

dining venue, Arthur’s (named for

company chairman Arthur Tauck

Jr.) which serves as a more casual

option to the fi ne dining in the ship’s

main Compass Rose dining room. In

addition, the ship features a scenic

Panorama Lounge off ering musical

performances and other entertain-

ment, a fi tness room, massage studio

and hair salon, and an open-air Sun

Deck with a putting green, plunge

pool and generous seating.

Th is year, Joy will sail on Tauck

itineraries along the Danube including “Th e

Blue Danube,” “Musical Magic Along the

Blue Danube,” and “Christmas Markets

Along the Danube.” In 2017, Joy will also

host family groups as it sails on the eight-

day Tauck Bridges itinerary, “Blue Danube:

Family Riverboat Adventure.”

(www.tauck.com)

European Waterways pops cork on new Champagne CruisesIn response to increased demand, European Waterways will be off er-

ing fi ve new “Champagne Cruises” in Champagne, France, aboard the

Panache luxury hotel barge in 2017.

Departure dates are June 11, 18, 25 and July 2 and 9. Panache can

accommodate up to 12 passengers and features a crew of six that

includes an English-speaking guide, gourmet chef and an experi-

enced captain. Th e six-night itineraries are all-inclusive and priced at

US$6,190 per person, based on double occupancy. Charter bookings are

also available.

“Few places on Earth can boast the name recognition of Champagne

in France,” said Derek Banks, managing director of European

Waterways. “Th is renowned region, famous for the sparkling white

wine that bears its name, is also the birthplace of chivalric romance and

has been at the crossroads of Europe since Roman times. You can taste

the history, heritage and culture in every glass.”

Th e European Waterways Champagne cruise takes guests along the

River Marne through the heart of the Champagne region. Excursions

include a visit to La Maison Pannier, a renowned champagne house

founded in 1899, where guests will be treated to an exclusive tour of

its labyrinth-like cellars and a private tasting. Guests will also enjoy a

tour and tasting at another select champagne house, Domaine Ployez-

Jacquemart, near Reims, established in 1930 by Marcel Ployez and his

wife Yvonne Jacquemart.

Th e cruise, in which vineyards come down to the water’s edge, also

includes a tour of the village of Hautvillers, known as the “cradle of

Champagne.” It is here that almost 350 years ago, the monk Dom

Perignon discovered the “méthode champenoise,” a special – and many

consider the best – way of getting the “sparkle” into the wine, and

guests will enjoy a “degustation” of champagnes at a delightful bou-

tique. Th e Baroque Château de Vaux-le-Vicomte is also on the itiner-

ary, as is a visit to the city of Reims with its Gothic cathedral where 25

Kings of France were crowned.

“Th e Champagne region of France features the stunning landscapes

that inspired Impressionist artists such as Renoir. Today, it continues

to draw visitors and wine afi cionados from around the world who wish

to sample the famous product that sets the gold standard for sparkling

wines,” said Banks.

(www.gobarging.com)

European Waterways has added fi ve new Champagne Cruises aboard the Panache for 2017.

Tauck recently christened its newest riverboat, Joy, in Germany.



http://www.tauck.com

http://www.gobarging.com

For more information, contact Uniworld at

800-733-7820 or visit uniworld.com.

2017 EUROPEAN DOUBLE EARLY-BOOKING SAVINGS

Couples SAVE from C$900 to C$9,200 before July 31, 2016.*

*Savings listed in CAD. Savings from C$1,800 to C$9,200 per couple require full payment at time of reservation before July 31, 2016 OR savings from C$900 to C$4,600 per couple require a C$600 per couple deposit at time of reservation before July 31, 2016. Savings may vary by itinerary and category of accommodations. Offers are combinable with River Heritage Club savings/amenities, Group savings, Take Two Discount and Deposit Protection Credit. Offers are capacity controlled and may be withdrawn at any time. Other restrictions may apply. For complete details, general information, and terms and conditions applicable to all Uniworld trips, please visit uniworld.com. TICO Reg. #50018458 | Uniworld River Cruises (Canada) Limited, 33 Kern Road, Toronto, Ontario, M3B 1S9 Canada

THE WORLD’S MOST ALL-INCLUSIVE LUXURY RIVER CRUISE LINE

“Best New River Ship”– S.S. Maria Theresa “Best River Line Shore Excursions” “Best River Cruise Line”Cruise Critic

Luxurious one-of-a-kind ships, unsurpassed service, award-winning cuisine and personalized excursions

come together to give your clients an all-inclusive European river cruise experience beyond the ordinary.

You deserve the best

As the pioneer in luxury river cruising with over four decades

of experience, Uniworld sets the standard for excellence in

hospitality, culinary and nautical practices. Charting a bold new

course in 2017, Uniworld adds a new state-of-the-art ship, S.S. Joie de Vivre, on France’s Seine River; two new all-inclusive itineraries in

France and Germany; and even more all-inclusive value.

Introducing the S.S. Joie de VivreUniworld’s newest boutique Super Ship—S.S. Joie de Vivre—will

debut in spring 2017 on France’s Seine River, serving five expertly-

planned itineraries. As with all of Uniworld’s boutique, uniquely

designed ships, this exquisite new vessel will reflect the character and

history of the region in which it cruises. In particular, the S.S. Joie de Vivre will highlight the French “joy of living” philosophy and will feature

French-inspired handcrafted furniture with rich fabrics, as well as

antiques and wrought-iron accents that blend perfectly with modern-

day conveniences. Public areas include a vinoteque for private dining

and wine-pairing dinners, as well as the Salon Toulouse lounge, which

will feature a collection of fine art curated from private collections and

auction houses, such as Sotheby’s and Christies. Plus, the ship fea-

tures Claude’s bar, complete with a cinema, surrounding pool and hy-

draulic floor that can turn the bar into a dance floor or outdoor cinema


Uniworld upbeat about its newest vesselat night. Luxurious accommodations include two Royal Suites, eight

Junior Suites and 54 staterooms for a 128-guest maximum capacity.

It’s all included in Europe

Uniworld’s all-inclusive European river cruises continue to receive

positive accolades from travel agents and guests alike. Cruise fares

include all scheduled airport transfers; in-suite butler service; in-room

breakfast; all gratuities onboard and onshore; all meals onboard;

unlimited beverages onboard—including an amazing selection of in-

credible local wines, sparkling wines and champagne, craft beers and

premium spirits, such as Grey Goose, Glenfiddich and Bombay Sap-

phire; hosted personalized excursions; and ship-wide Wi-Fi. In 2017,

Uniworld will add port charges, 24-hour room service and concierge

services to the all-inclusive fare. With every convenience included, all

your clients have to do is relax and enjoy the journey.

New 2017 itineraries

Travellers can choose from two new itineraries along the Rhine, Main and

Seine rivers. In Germany, “Rhine-Main Discovery & Munich” provides a

vast array of choices as to how to experience the vastness of Bavaria. In

France, “Paris & Impressions of the Seine” provides the perfect blend of

scenic daytime sailing with exhilarating onshore excursions.


www.uniworld.com

www.uniworld.com

Giovanni ’s Table


FOR MORE INFORMATION, VISIT LOYALTOYOUALWAYS.COM

*Features vary by ship. DreamWorks and all related characters and properties TM & ©2016 DreamWorks Animation L.L.C. ©2016 Royal Caribbean Cruises Ltd. Ships’ registry: The Bahamas. 16051644 • 7/6/2016

Santor in i , Greece

Give your clients first pick of next

year’s summer discoveries in Europe.

This is the perfect time to start

looking ahead and booking their

romp through Italy, France, the Greek

Isles and beyond. Whether they want

tours of the classics or off-the-path

adventures, Royal Caribbean offers

some of the most popular European

itineraries — with port after port of

unforgettable moments.

MEDITERRANEAN MARVELS

There’s a reason it’s called the Old World. The

ancient Acropolis in Greece, the medieval walls

of Croatia, and the Renaissance masterpieces of

Italy have survived for centuries, enriching the

Mediterranean experience for travelers throughout

the ages. From 6 Night Croatia and Greece adventures

onboard Vision of the Seas, to 14 Night Mediterranean

Explorer journeys on Independence of the Seas,

Royal Caribbean has an incredible sailing for

every craving.

A REIMAGINED RIVIERA CRUISE

Then there’s the 7 Night Western Mediterranean

cruise onboard the reimagined Jewel of the Seas,

sailing from Rome (Civitavecchia) with stops in five

destinations. The exciting bow-to-stern renovation

of Jewel adds the suite-sized Two Bedroom Family

Ocean View to the mix. New specialty dining

options include authentic Italian — so apropos! —

at Giovanni’s Table, and Izumi Japanese Cuisine.

And guests can share and stream onboard with

VOOM, the fastest Internet at sea. Or watch

movies poolside on the new outdoor screen. This

revitalization makes Jewel the newest ship to sail

out of Rome, and with acres of glass throughout

and elevators facing the sea, this is a picture-perfect

way to experience this beautiful region.

In Monte Carlo (Cannes), your clients will discover a

seaside area that defines French Riviera glamour,

from Promenade de la Croisette along the shore to

the Prince’s Palace of Monaco. In Ajaccio, Corsica,

monuments and squares celebrate Napoleon

Bonaparte, the island’s most famous son. The

elegant city delights with its mix of Italianate

charm, Gallic style and Corsican culture set against

a stunning backdrop of rugged mountains.

Barcelona is a multisensory indulgence, where

flamenco, tapas, and the Gothic spires of Gaudí’s

Basilica Sagrada Família make the city itself a

masterpiece. South of Barcelona, Palma de Mallorca

is an island filled with fine beaches, sun, shops,

and a sprawling place in history. Before returning to

Rome, enjoy a day in Sardinia (Caligari), an Italian

capital rich in architecture, archaeological finds,

white sands and enduring local traditions.

THE BEACH CHIC GREEK ISLES

Invite your clients to make the most of their

vacation days on our 7 Night Greek Isles cruise

onboard Rhapsody of the Seas . They’ll sail

round-trip from Venice, home of Murano glass, and

where, once upon a time, decorative masks allowed

aristocrats, seducers and commoners to mingle

in ornate anonymity. After Venice, it’s on to Kotor,

Montenegro. Situated on a deep bay surrounded

by mountains, this well-preserved ancient village

dates back to the Byzantine Empire.

Then — Opa! — you’ve reached Greece. Located

on the Ionian Sea, Corfu makes an elegant first

impression. In Athens, they’ll encounter an epic

past, where the hilltop Acropolis has stood for

2,500 years and where the first modern Olympics

games were hosted. The next two destinations

— Mykonos and Argostoli — couldn’t be more

different. Mykonos invites visitors to relax on

sunny beaches and explore the labyrinth of narrow

streets. Argostoli’s unexpected charms include

seaside mountains, a subterranean lake, golden

beaches, and a vibrant local culture.

ONBOARD DISCOVERIES

With world-class entertainment, international

dining, fleetwide high-speed Internet and family-

friendly fun, cruising adds an amazing level of

discoveries and ease to a European vacation.

Legend of the Seas, Vision of the Seas and

Rhapsody of the Seas are made for relaxing and

adventuring. Cruisers can unwind at the Vitality Spa,

take on the rock climbing wall, get some game time

in at the arcade, and take in Broadway-style shows

and the sophisticated entertainment at Centrum,

with engaging daytime activities and dazzling

aerial spectacles at night. Bars and lounges include

R Bar, a Mad Men-esque retreat that presents live

entertainment served up with classic cocktails.

A brand-favorite, Freedom of the Seas sails the

Mediterranean with recent revitalizations, including

new and updated staterooms, Giovanni’s Table and

Sabor Modern Mexican specialty dining, as well

as the popular R Bar. Families love the DreamWorks

Experience and H2O Zone water park. And the

3D theater, poolside movies, ice skating, and Royal

Promenade offer endless entertainment for

clients of all ages.

From the Mediterranean to the Baltics, from Old

World Europe to Scandinavia and Russia, take a

good look at our exciting ships sailing the continent

next summer, and give your clients their pick of

onboard experiences.

R O YA L C A R I B B E A N C H E C K S A L L T H E B O X E S I N E U R O P E

Santor in i , Greece


www.loyaltoyoualways.com

All December long, Royal Caribbean® is hosting the biggest holiday celebration at sea. And if they’re sailing over the holidays,

you can make your clients’ spirits merrier and brighter than ever with our new Deck the Holidays Deals. They’ll get 50% off

second guest and half off their deposit . Plus we’ll put a little extra adventure in their stocking with up to $400 onboard credit .

Save big on holiday Caribbean sailings. Visit LoyalToYouAlways.com/Holidays to learn more.

*Visit LoyalToYouAlways.com/Holidays complete Off er terms. Cruise must be booked July 7-August 3, 2016 (“Off er Period”). Off er applies to All sailings on or after August 7, 2016. Off er excludes China departures. Off er includes 50% off cruise fare of second guest booked in the same stateroom as fi rst full fare guest and 50% reduced deposit. Off er also includes 25% cruise fare savings for 3rd and 4th guests booked in the same stateroom as fi rst two qualifying guests. Additionally, off er includes a per person onboard credit (“OBC”) for eligible Bahamas, Bermuda and Caribbean holiday sailings: $100 OBC per person up to 4 guests for holiday sailings 6 nights or longer departing 18-31, 2016, $50 OBC per person up to 4 guests for holiday sailings 5 nights or less departing December 22-31, 2016. All other charges, including, but not limited to, taxes, fees and port expenses, are additional and apply to all guests. BOGO is combinable with 3rd and 4th Guest Savings, Holiday OBC, Crown & Anchor discounts and NextCruise off ers. BOGO and 3rd and 4th Guest Savings are not combinable with restricted rates. Holiday OBC is combinable with restricted rates and NextCruise off ers; not combinable with Crown & Anchor discounts. All off ers are not combinable with any other off er or promotion. Off er applies to new, individual and named group bookings confi rmed at prevailing rates. OBC is in U.S. dollars, is not redeemable for cash, and will expire if not used by the last evening of the cruise. Off er open to residents of U.S. or Canada. Prices and Off er are subject to availability and change without notice, capacity controlled, and may be withdrawn at any time. ©2016 Royal Caribbean. Ships registry: Bahamas. 16050751 • 6/24/2016

Our Private Destination, Labadee


www.loyaltoyoualways.com/holidays

www.loyaltoyoualways.com/holidays

Liverpool

DESTINATION: Liverpool.

NOTES: The legacy of The Fab Four still permeates Liverpool, and visitors don’t have to go far, or even look for it, to get their fix of The Beatles. Here are a few samples from a recent visit.

ogsledding, Avent Stoures Nordneham

Christmas lingers well into January in

THE IMAGE BANK PHOTOS: Michael Baginski

1. A new statue of Paul, George, Ringo and John was unveiled at Pier Head on the Waterfront last December.

2, 5, 9. The Beatles Story museum

3. Jellybean Beatles

4. The real Penny Lane

6. Beatles tours (www.cavernclub.org)

7. Wax Beatles, touring exhibit

8. Gates to Strawberry Field, former children’s home


9

5

8

7

1

3 4

2

6


http://www.cavernclub.org

“Some of you may have noticed that we have had a slight change in [the value of] our currency. But that means it’s a great time to sell Britain. It’s a great time to encourage everybody to come to the UK.”

— Sally Bascombe, CEO of VisitBritain and VisitEngland reacting to the plummeting British pound in the immediate aftermath of the United Kingdom’s

“Brexit” vote to withdraw from the European Union.

Please send your answer to:“Where in the World?” at [email protected]

Gear To Go

A guide to some of the amazing devices that make travel a little bit easier, or more fun

WHOOSH! Screen ShineWHOOSH! cautions that screens of cellphones and other devices

can be 10 times dirtier than a toilet seat when it comes to bacteria,

and 30% of viruses can be transferred from a screen to fi ngers.

This is an antimicrobial microfi ber and non-toxic solution that

cleans bacteria off screens of cellphones and other devices, leaving

a nano-coating that resists fi ngerprints. A natural proprietary

polymer formula repels smudges and fi ngerprints.

Alcohol and ammonia-free, nothing in the bottle will damage

the screen.

Users will fi nd an “ultra-soft” anti-microbacterial cloth that leaves

devices hygenic.

WHOOSH! Is

non-hazardous,

non-toxic and never

tested on animals.

Among places

WHOOSH! Screen

Shine is available

at is Bed Bath &

Beyond’s North

American stores

and through www.

WHOOSH.com.

More informa-

tion can be found at

www.WHOOSH.com.

What would a market, in this town of all places, be without Hurricanes and Hand Grenades, and all manner of other alcoholic libations? Originally called the “Meat Market,” this landmark is the oldest of its kind in the US, dating to 1791 when it was founded by folk who now give it its name. Now a place for all kinds of viddles – especially local seafood and hot sauces – as well as flea market knickknacks, and, um, drinks. Any way you slice it, it’s laissez les bon temps rouler! Where in the world is it?

JULY 11, 2016 • CANADIAN TRAVEL PRESS • 19



http://www.WHOOSH.com



a caribbean romancewith Princess Cruises®

What better setting to celebrate love than the sultry islands of the Caribbean?

Meld carefree days and pulse-quickening adventures with sublime sunsets over

the sea, and the result is a mélange of memorable moments that extend from

ship to shore. 2016 has been deemed the year of romance by the Caribbean

Tourism Organization, and now is the time to create magic on a fairytale cruise

with Princess.

Not sure which Caribbean islands are right for your guests? Be inspired by our

helpful guide to romance below.

Blissful Celebrations

Extend the bliss of your client’s wedding into their honeymoon on a romantic

Caribbean escape. A leisurely 10-day voyage to the Eastern Caribbean offers a

perfect balance of relaxing days at sea and active days on shore.

There’s ample time for togetherness on the private shores of Princess Cays,® an

island playground on the Bahamian island of Eleuthera reserved exclusively for

Princess guests. Your clients will revel in the warm West Indies sun on St. Kitts

and Nevis, strolling through orchards of guava trees or sharing a savory stuffed

roti on an outdoor patio. Each day is a new discovery, whether it’s swimming in

the shallows of Antigua with friendly stingrays or touring to St. Lucia’s Soufriere

volcano and its sulfuric bubbling crater. They might even find themselves daring

one another to venture further into Harrison’s Cave, the underground system in

Barbados that rewards intrepid couples with a 50-foot stalactite-ceilinged cavern.

Days on land give way to equally rewarding time at sea, where Princess guests can

seek special treats like a champagne balcony breakfast or a couples’ massage in the

Lotus Spa®.

Milestone Moments

How better to mark a decade, quarter-century or your golden anniversary than with

an opportunity to create new memories together? An eight-day itinerary in the

Southern Caribbean promises something new for even the most seasoned travelers.

Unique from most tropical shores, the ethereal landscapes of Bonaire are set apart

by towering white mountains — the harvest of local salt flats — rising around a

rose-colored lake in the same shade of pink as the native flamingoes on the island’s

beaches. The underwater paradise of Bonaire National Marine Park offers scores of

soft and stony coral sites worth exploring in a joint diving or snorkeling adventure.

The intriguing island of Aruba belongs to the Dutch Caribbean, its influence

still apparent in the candy-colored buildings of Oranjestad, while the interior is a

surprising scene of gnarled divi-divi trees and towering cacti amidst an arid breeze.

A 10-day voyage provides more time to encompass even more remote shores, like

the nature island of Dominica where outdoor adventures outnumber lazy beach

days. Invigorating grottos and geothermal hot springs offer the ultimate relaxation

experience, while waterfalls and rainforest zipline excursions provide a taste for

adventure.

Back onboard, a Princess Chef’s Table dining experience awaits, venturing into

the kitchen galley and unlocking culinary secrets with the chef as they savor his

creations.

©2016 Princess Cruise Lines, Ltd. Ships of Bermudan and British registry.

Romantic Escapades

Keeping the flame alive requires carving out time to reconnect. A five-day sojourn

provides an ideal refresh in the Eastern Caribbean, luring guests into the crystal-

clear waters of Grand Turk. Your clients can snorkel amidst vibrant coral reefs to

spot silvery horse-eyed jacks and neon parrotfish alongside their beloved, or simply

steal away to a stretch of secluded beach and enjoy a sunset made more luminous

by their time together.

In the Western Caribbean Princess guests can cross off activities on their joint

bucket list, such as diving with dolphins on the Honduran island of Roatán, being

transported back to Mayan civilizations by way of Cozumel’s ruins or simply

reconnecting over mai tais in a beach café. Each evening, their Princess ship is a

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Your clients’ unplanned out-of-pocket expenses may be covered if they purchased travel insurance.

As our travel agent partner, you have access to:• A wide range of professional travel insurance products available to meet your agency’s

insurance needs

• Superior Travel Agency Training with web-based Manuversity to make training and insurance easy and fun

• Dedicated National Sales Team located across Canada to support you

• A strong Canadian insurance company brand recognized by your customers

• Great features including commission protection, family rates and a cancel for any reason benefit if your customers decide not to travel. See the policy for full details.

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Clients depend on you for great advice.Make sure your great advice includes travel insurance.

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Certain Conditions, limitations and exclusions apply.

Underwritten by The Manufacturers Life Insurance Company and First North American Insurance Company, a wholly owned subsidiary of Manulife. Manulife and the Block Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under licence. TM/® Trademarks of The Manufacturers Life Insurance Company. © 2016 The Manufacturers Life Insurance Company. All rights reserved. Accessible formats and communication supports are available upon request. Visit Manulife.com/accessibility for more information.

07/2016

MIKE DUNBAR

Thirty Canadian travel agents will be sharing their Visit USA MegaFam with a similar number of retailers from Europe, Latin America and Asia when the self-drive, in-depth experiential tour debuts next year.

It’s understood that

opening the program to international participants will allow partner airline Air Canada to demon-strate its global connec-tivity to an extensive and growing list of US destina-tions via its gateways here.

Patrice Bell, director-Canada for Brand USA, said initial plans call

for the Canadian retail contingent to study the Discovery educational tool once it’s introduced here and AC could set sales targets to qualify.

The MegaFam concept was dreamt up in Brand USA’s London offi ce, where the feeling was, “If we’re going to do a fam, we might as well do a big one,” explained spokes-woman Sarah Barnett.

British Airways fl ew 100 agents across the pond, while alliance partner American han-dled domestic fl ights for seven groups; each to a different destination.

“They were all multi-state fi ve-night trips and that fi rst year we touched 21 states,” recalled Barnett, who explained that the groups rejoined at a fi nale destination, where they shared their experiences.

In order to qualify for the May trips, agents must participate in the destina-tion training program and sell as many BA–AA fl ights as possible from January to April, she noted.

The UK offi ce has now organized a total of four MegaFams and similar programs have been kick-started in Ireland, Germany, Australia and New Zealand. Along with Canada, a MegaFam for Chinese agents is currently under development.

Canada addedto Brand USA

MegaFam program

FreedomContinued from page 3

collaboration with presi-dential administrations from both sides of the political aisle.”

Dow pledged, “We will work with the next president, whoever it may be, to make sure that the United States enacts smart policies that wel-come legitimate travellers to our country and keep us open and connected to an ever-changing world.”




www.manulife.com/accessibility

APPOINTMENTS

Cover-More GroupMark Linton has been

appointed head of sales

for USA and Canada for

Cover-More Group, a

specialist, integrated travel

insurance and medical

assistance provider. Th e

appoint-

ment fol-

lows Cover-

More’s

recent

announce-

ment that

their exec-

utive Carole Tokody was

relocating to New York as

CEO, US & Canada and

Global Direct to lead their

North America and north-

ern hemisphere expansion.

Linton will report directly

to Tokody and will be

responsible for the sales of

travel insurance and ancil-

lary products and services

in the US and Canadian

markets. Linton’s signifi -

cant experience includes

15 years with RBC

Insurance where he man-

aged a national sales team,

maintaining and acquiring

numerous large national

and regional accounts.

Disney DestinationsIndustry veteran Ed Day

has joined the Canadian

Disney Destinations

sales team as district sales

manager for Ontario. Day

is respon-

sible for

supporting

and devel-

oping travel

agency

sales for

all of Disney’s vacation

destinations – the Walt

Disney World Resort,

Disney Cruise Line, the

Disneyland Resort, Aulani

– a Disney resort in Hawaii

and Adventures by Disney.

Day has a wide range of

experience in various sup-

plier and wholesale roles.

Most recently, he held the

position of sales manager,

Canada, for SeaWorld

Parks & Entertainment.

He can be reached at

1-800-939-8265 or WDW.

[email protected].

Carlson Wagonlit TravelFiona Barclay has joined

Carlson Wagonlit Travel

(CWT) as director of

Supplier Management,

North American Leisure.

Her key focus will be sup-

plier growth and revenue

generation for CWT’s

leisure business within

North America, includ-

ing Canada, the United

States and US Military

& Government. Barclay

brings extensive experience

in global product purchas-

ing and development, sales

negotiations and partner

management to CWT. She

most recently served as

director of Purchasing

for Kensington Tours and

vice-president of Product

& Partnerships for Air

Canada Vacations. Barclay

will be based in CWT’s

Mississauga, Ont. offi ce

and will serve on the

Canada Leadership team.

VoX InternationalVoX International has

appointed Denise Graham

to the position of account

manager for Experience

Kissimmee based in

Toronto. Graham will work

closely with the travel trade

to position Kissimmee

as “the gateway to fun,”

developing eff ective trade

partnerships, creative

marketing campaigns and

impactful trade and con-

sumer initiatives to promote

the destination. Graham

began her career in the

tourism industry as director

of product and marketing

for an FIT operator – Red

Seal Tours managing the

Florida program. She also

held the position of business

development manager at

Transat Tours Canada for

eight years before joining

Air Canada Vacations as

general

manager,

sales,

Ontario and

Western

Canada.

Graham will

focus on business develop-

ment and education of

Kissimmee to the trade, as

well as campaign manage-

ment of all PR and adver-

tising initiatives. She can be

reached at [email protected]

or 416-935-1896, ext 232.

Intrepid GroupTh e Intrepid Group has

hired three new business

development managers

in North America. Chloe

O’Brien, Rino Falvo and

Stephanie Roles will help

grow and service the

travel agent community in

Ontario and the Maritimes,

Western Canada and the

United States. Th e Intrepid

Group, which includes

Geckos Adventures,

Intrepid Travel, and

Peregrine Adventures,

off ers a dedicated adven-

ture product for clients of

all ages and desired level of

comfort. Th e new business

development managers

(BDM) will work closely

with agents across the

country, helping to drive

industry sales and provide

training on the Group’s

range of more than 1,000

tours. Th e new hires come

in response to the record

growth and demand for

adventure travel in North

America. Aft er working

with Flight Centre in

Halifax for two and a half

years as an international

travel consultant, Chloe

O’Brien joins the Intrepid

Group team in Toronto,

servicing all of Eastern

Canada, including parts of

Ontario, New Brunswick,

Nova Scotia, PEI and

Newfoundland. Rino

Falvo, a Canadian travel

industry veteran, has

worked for Flight Centre

as a store manager, travel

consultant and trainer

for Western Canada over

the past eight years. Now

working out of Intrepid’s

Vancouver outpost, Falvo

provides support for

industry partners through-

out Alberta, Saskatchewan,

and British Colombia.

Stephanie Roles, a

Toronto native now living

in Boston, will service

the Eastern United States.

Roles is currently oversee-

ing projects throughout

the entire US market

and is focusing on major

agent accounts and new

acquisitions. Th e BDM

team will be managed by

Mark Nessle, who moves

into a senior business

development manager role

aft er more than fi ve years

with the company. Nick

Shuttleworth will con-

tinue to oversee the entire

industry business as the

vice-president of sales.

IN PASSINGIt was with great sadness

that staff at Africa On

Safari Inc. announced

the death of its president,

Tony Lopes. Lopes came

to Canada from Kenya and

founded the company East

African Travel Consultants

in Toronto in 1972, intro-

ducing the Canadian

public to the wonders of an

Africa safari. He went on

to start the fi rst Canadian

chapter of the ATA and

introduced

many more

African

countries

to the

adventurous

traveller. In

later years, he downsized,

forming Africa On Safari

Inc. to serve a discerning

public with exceptional

custom itineraries. He was

a man of great integrity

and a mentor to many

throughout the travel

industry, not only in North

America, but also in Africa.

Lopes had a myriad of

stories to tell, always with a

great sense of humour. He

will be greatly missed.

Uniworld Boutique River Cruise Collection sales manager Mark Dzerowycz shows off his North American sales manager of the year award with Uniworld vice-president, sales – Canada, Michelle Palma. Dzerowycz represents Eastern Canada for Uniworld.

Honoured: Linton

Day

Graham

Lopes

• 23JULY 11, 2016 • CANADIAN TRAVEL PRESS




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Canadian Travel Press July 11, 2016

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