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Can you cope under pressure? Boost resilience and watch your organisation thrive. Last updated 17-Oct-17
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Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Jun 30, 2020

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Page 1: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Can you

cope under

pressure?

Boost resilience and watch

your organisation thrive.

Last updated 17-Oct-17

Page 2: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

© Thrive Training Ltd 2

What is Resilience?

Resilience

Thrive

“More than education, more than experience, more than training, a person’s level

of resilience determines who succeeds and who fails. That’s true in the cancer

ward, it’s true in the Olympics, and it’s true in the boardroom.”

Dean Becker

Page 3: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Developing Resilience

Resilience

“Resilience is not a trait that people either have or do not have. It involves

behaviors, thoughts and actions that can be learned and developed in anyone.”American Psychological Association (APA) http://www.apa.org/helpcenter/road-resilience.aspx

© Thrive Training Ltd 3

Page 4: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

The Need for Resilience

© Thrive Training Ltd 4

Page 5: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

The Need for Resilience

© Thrive Training Ltd

5

Source: HR Magazine

http://www.hrmagazine.co.uk/article-details/resilience-to-become-key-attribute-of-future-employees

Page 6: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Thrive Resilience Programmes

RQi

© Thrive Training Ltd 6

“This course was excellent … one of the best training courses

I have attended in the last year. The trainer was brilliant and

the additional bonus on the course was a Personalised

Resilience Quotient Inventory Report for all delegates”.Ruona Iguyovwe, Chair, National Black Crown Prosecution

Association (NBCPA/CPS)

Page 7: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Six Elements of Resilience©

© Thrive Training Ltd 7

RQi™

Page 8: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

© Thrive Training Ltd 8

• The RQi™ provides a detailed

measure of resilience for

individuals, teams and

organisations

• The RQi™ measures beliefs and

behaviours that are proven to

protect people against stress

and burnout

• Scores in the RQi™ are displayed

across Six Elements (or

composite scales) and 26 sub-

scales

Resilience Quotient InventoryTM

Page 9: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Approach Strategies

• Acceptance

• Emotional Support

• Positive Reframing

• Use of Humour

Avoidance Strategies

• Denial

• Disengagement

• Distraction

• Venting

• Use of Alcohol

• Planning

• Seeking Help

• Taking Action

• Belonging

• Sharing

• Practical Support

• Optimism

• Self-Confidence

• Personal Control

• Self-Compassion

• Meaning and Purpose

• General Engagement

• Work Engagement

• Perseverance

• Learning and Growth

• Environmental

Factors

• Physical Practices

The Six Elements

and 26 Sub-scales

of the RQi™

Page 10: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Personalitye.g. ‘Big Five’

Stable;

change little over time

Beliefs, attitudes

Behaviours

Environment

Measured in the

RQi™

Measured in

personality profiles(e.g. MBTI, Insights

Discovery)

Malleable;

can change over time

© Thrive Training Ltd 10

Page 11: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Psychometric Analysis

© Thrive Training Ltd 11

ValidityThe questionnaire measures what it sets

out to measure. Conclusions based on:

• Published theory and evidence

• Qualitative research – focus groups and

1:1 interviews

• Face validity

• Construct validity (using factor analysis)

ReliabilityThe scales are reliable. Items within

individual scales produce consistent

results under similar conditions.

Conclusions based on:

• Internal consistency measures –

Cronbach’s alpha scores (> 0.7)

• Analysis of different samples

Factor StructureThe Elements and sub-scales of the RQi

describe valid constructs. Our analysis

included:

• Exploratory Factor Analysis (EFA)

• Confirmatory Factor Analysis (CFA)

o 1st Order multi-dimensional

o 2nd Order uni-dimensional

Predictive PowerThe link between individual sub-scales

and outcome measures was assessed

using:

• Pearson correlation coefficients

• Linear regression

The RQi has undergone extensive psychometric analysis to show that

it’s a valid and reliable measure of personal resilience.

Page 12: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

© Thrive Training Ltd 12

All scores in the RQi™

are displayed using a

standardised 1-10 scale,

where high scores

indicate greater

resilience.

Respondents can see

how they score

compared to the mean

score from our sample

population.

NOTE: Because Avoidance Strategies are generally

less effective, the scoring in this section is reversed.

Therefore, if your score is high it means you tend

not to use these strategies. If your score is low, it

suggests you do use these strategies.

Resilience Quotient InventoryTM

Page 13: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

© Thrive Training Ltd 13

Respondents receive

commentary on their

scores as well as

personalised tips and

techniques for building

even greater resilience.

Sub-Scales

Page 14: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

© Thrive Training Ltd 14

The RQi™ and Outcome Measures

The RQi questionnaire includes four outcome measures: (1)

perceived stress, (2) sickness absence, (3) subjective wellbeing and

(4) self-rated job performance*. All outcomes are assessed using

answers provided by the respondent.

Our analysis shows that high scores on the RQi™ are associated

with:

*Scores for stress and wellbeing are displayed in the RQi™ report. Scores for sickness absence and job performance are

used for research purposes.

Page 15: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

0 .0

1.0

2.0

3.0

4 .0

5.0

6.0

7.0

8.0

9.0

1st Quart ile 2nd Quar t ile 3rd Quart ile 4th Quart ile

Me

an

sc

ore

s (S

A =

me

an

da

ys

pe

r a

nn

um

)

Sample ranked accord ing to Posit ive Mindset score

Sickness Absence (SA) Perceived St ress (PS)

Subjective Wellbeing (SW B) Job Perform ance

© Thrive Training Ltd 15

Based on a representative sample of working adults in the UK (n = 507) who completed the RQi in Oct- Dec 2015. Positive Mindset is a combination of four sub-scales: Optimism, Self-Confidence, Personal Control and Self-Compassion (Critchlow 2016, unpublished).

Positive Mindset (RQi™) v. Outcome Measures

Page 16: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

✓ The RQi™ provides a detailed

measure of resilience across

Six Elements and 26 sub-scales

to raise self-awareness and

stimulate change

✓ The RQi™ offers tailored advice

on how to build even greater

resilience through online guides

and video clips

✓ The RQi™ is supported by one-

to-one coaching to promote

adoption of new habits and

long-term behavioural change

© Thrive Training Ltd 16

Benefits of the RQi™

Page 17: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

The RQi™ has a role to play in

several areas of Human Resources

(HR) Management:

✓ Talent Management

✓ Leadership Development

✓ Change Management

✓ Personal Development

© Thrive Training Ltd 17

The RQi is already used by

leading employers and key

opinion leaders.

The RQi™ and Development

Page 18: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Resilience Training Courses

Unleash Your Strengths

Building Personal

Resilience

Introduction to Mindfulness

Building Resilient Teams

© Thrive Training Ltd 18

Page 19: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Building Personal Resilience

© Thrive Training Ltd 19

Summary of course topics:

Page 20: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Team Resilience Programme

© Thrive Training Ltd

Introductory Seminar – ½ day

Access to RQi questionnaire

1:1 sessions with RQi Coach (x3)

Group Workshops (x2)

Repeat RQi + 1:1s

Page 21: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Bespoke Resilience Workshops

Developing a team charter

Personal

Resilience

Skills

Assertive

communication

Developing

a Team

Charter

Problem

Solving

Team

Roles

GROUP

WORKSHOPS

Page 22: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Physiological Stress Monitoring

Cortisol profile This tells us about the long-term effects of

demands on your hormonal system. The profile requires four

saliva samples in the course of a day.

© Thrive Training Ltd 22

72 hour Heart Rate Monitoring – We map real life

stress responses and recovery patterns using a

small digital heart monitor (the Firstbeat

Bodyguard system) linked to an online diary. The

recording shows how your body reacts to

stressful events and how well you recover.

Page 23: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Heart Rate Monitoring

© Thrive Training Ltd 23

*In collaboration with the University of Westminster.

Sample Profile(24 hr period)

Page 24: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Heart Rate Monitoring

© Thrive Training Ltd 24

Sample Profile(24 hr period)

Page 25: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

What do people say?

© Thrive Training Ltd 25

“.. the RQi itself has been an excellent

self-reflective tool for me … I was also

very much affected by the efficient way

your business runs and the high quality

content that it delivers. Everything from

your personal approach in teaching and

facilitation to the attention to detail

regarding client care was quite eye

opening for me.”

Dr. C. Marshall, Psychiatrist, London.

“The course was amazing. Very positive

people and great energy around the

room. After leaving that day, good things

happened to me and I came across great

people. It’s amazing how a positive

attitude and energy can attract the same.

What you do is awesome so keep it up,

and once again thank you for a great

time ”

Kasia Gorska, Cranswick foods plc.

“Excellent facilitator. Professional, great

knowledge, great sense of humour and

able to connect on a number of levels and

certainly made everyone feel completely

comfortable and at ease. One of the best

courses I have attended.”

Thames Valley Housing.

“Matthew is brilliant … the delivery of the

course was executed very well. Just truly

brilliant – great food for thought and

heart-warming, like chicken soup for the

soul..”

Hemma Patel, Crown Prosecution Service

(CPS)

Page 26: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Call us

Matthew Critchlow

+44 (0)208 673 5587

[email protected]

© Thrive Training Ltd 26thisisthrive.comLast updated 18-Aug-17

Page 27: Can you cope under pressure? - Thrive Training Ltd · 2019-03-14 · Respondents can see how they score compared to the mean score from our sample population. NOTE: Because Avoidance

Resilience

Quotient

Inventory®

Thrive Training Ltd ⅼ e: [email protected] ⅼ t: +44 (0)20 8673 5587 ⅼ w: thisisthrive.com/RQi