Can Platforms Accelerate Telehealth? Paul E Smolke Sr. Director, Productivity Worldwide Health
Can platforms accelerate telehealth? - Paul Smolke, Microsoft - tfss
Jan 07, 2017
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Can Platforms Accelerate Telehealth?
Paul E SmolkeSr. Director, ProductivityWorldwide Health
2
PATIENT ADOPTIONBARRIERS
PRIVACY/SECURITYREGULATORY COMPLIANCE
REI
MB
UR
SEM
ENT
LIC
ENSU
RE
CO
MPA
CTS
REGISTRATION, BILLING, EHR INTEGRATION
CO
ST C
ON
SID
ERA
TIO
NS
CO
MM
ERC
IAL
PAR
ITY
LA
WS
STAFFING & PERSONNEL SUPPORT
TECHNOLOGY EASE OF USE
AB
ILIT
Y T
O
TAIL
OR
W
OR
KFL
OW
Issues Impacting Telehealth Adoption
1960 1970 1980 1990 2000 2010
1962
1962 1991 1997 2006 2015
Evolution of Innovation
Rogers vs. Big Bang
Rogers Market Segments2
Early MajorityEarly Adopters LaggardsInnovators Late MajorityInnovators Early Adopters Early Majority Late Majority Laggards
Rogers Market Segments2
TrialUsers
Everyone Else
Big Bang Market Segments1
1 Downes, Larry, and Paul Nunes. Big Ban Disruption: Strategy in the Age of Devastating Innovation. New York: Portfolio/Penguin, 2014. Print.
2 Rogers, Everett M. Diffusion of Innovations. 5th ed. New York: The Free Press, 1995. Print.
“The Only Thing Viral in Healthcare is Viruses”- Alan Pitt MD, Healthcare Pittstop
Patient Engagement
Telemedicine
Care Coordination
Health Solutions
66
Is there a Better Approach?
77
Telemedicine
Care Coordination
Patient Engagement
Population Health
Remote Patient Monitoring
Health Analytics and Big Data
Many Solutions Have Common Requirements88
Telemedicine
Care Coordination
Patient Engagement
Population Health
Remote Patient Monitoring
Health Analytics and Big Data
Real-time enterprise communication services including instant messaging, multimedia sharing, presence and voice and video conferencing.
99
Telemedicine
Care Coordination
Patient Engagement
Population Health
Remote Patient Monitoring
Health Analytics and Big Data
Web-Based Applications Accessible Anytime, Anywhere, from Any Device.
1010
Telemedicine
Care Coordination
Patient Engagement
Population Health
Health Analytics and Big Data
Remote Patient Monitoring
Secure Compliant Online, Anywhere-Access, Document Storage and Sharing.
1111
Telemedicine
Care Coordination
Patient Engagement
Population Health
Health Analytics and Big Data
Remote Patient Monitoring
Relationship Management.
1212
Telemedicine
Care Coordination
Patient Engagement
Population Health
Health Analytics and Big Data
Remote Patient Monitoring
platform
Platforms can address common needs1313
1414
platform
1515
platform
Care Coordination
PatientEngagement
Population Health
Remote PatientMonitoring
Health Analyticsand Big Data
Telemedicine
Unified CommunicationsA Single Platform Across the Care Continuum
16
Presence
Audio / Video
Contacts
Meetings
Mobile Clients
Room Clients Voice/PSTNSecure IM
Screen Sharing
Federation
Broadcast Meetings
Clinicians, Administrative Staff, Executives, Patients
Bot Services Translation Services
Platforms Can’t Ignore Industry Requirements
Privacy & Security
Regulatory Compliance
Extensibility
• Mobile
• Web
• Application Integration
17
Can Platforms Accelerate Telehealth?
18
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