RTD’s Access-a-Ride Program Assessment & Eligibility CalACT 2011 Conference & EXPO September 20, 2011 Larry Buter, Manager, Paratransit Services Regional Transportation District (RTD) Denver, Colorado RTD
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RTD’s Access-a-Ride Program Assessment & Eligibility
CalACT 2011 Conference & EXPO
September 20, 2011
Larry Buter, Manager, Paratransit Services
Regional Transportation District (RTD)
Denver, Colorado
RTD
RTD
Scope Single Regional Service Provider
Eight (8) Counties / 40 Municipalities
2.8 million people
2300 + square miles
1025 fixed route buses
153 LRT vehicles
324 access-a-Ride vehicles
19 general public paratransit (call-n-Ride)
139 Van Pools
322,000 avg. weekday boardings on fixed route
$373.1Million – 2010 Operating Budget
RTD
Access-a-Ride
Scope
324 vehicles
2300 + square miles
558,000 annual revenue hours (2010)
9 million miles per year (2010)
713,000 pax trips (2900 / weekday)
$32 million annual budget (44.63/pax trip) (2010)
Over 450 drivers, mechanics and staff
70,000+ certified customers (15,000 active)
RTD
Access-a-Ride
RTD’s complementary paratransit program
Initiated in 1994
Managed by RTD
Contracted to service providers and eligibility contractor
RTD
Methodology
Face-to-Face Interview
Indoor Functional Assessment
Outdoor Assessment
Face-to-Face Interview Indoor
No assessment tools utilized
Interview style
10 - 30 minutes
Indoor Functional Assessment
“Simulated” Real World Environment
Assessment Tools
Tinetti Gate and Balance
Functional Assessment Cognitive Transit
Skills (FACTS)
Mini Mental Stats Exam
Outdoor Assessment
Outdoor Assessments –Cont.
Bus Ride
Walking Over Various Surfaces
Crossing Streets
Recalling Landmarks
Assessments New Recert Total Unrest. Condit. Temp. Denied
2005 2637 1148 3785 3332 136 254 53
2006 2854 806 3660 3173 185 222 80
2007 2799 1280 4079 3448 268 272 91
2008 2588 1514 4102 3495 255 257 95
2009 2259 1560 3819 3339 215 198 67
2010 2564 1532 4096 3498 317 186 95
2011 1581 752 2333 1991 139 145 58
(Jan – Jul)
“Let there be conditions”
Unrestricted – up to 4 years
Temporary – 6 months and up
Conditional: 1. Temperature Sensitive
2. Dawn to Dusk
3. Dusk to Dawn
4. Snow
5. Rain
6. Fatigue
“The future…started yesterday”
Travel Training – “part of eligibility process.”
Deviated Fixed Route – “part of eligibility
process.”
“Home to Bus Stop Service”
ADA Service Buy-In.
a. Public Stakeholder Committee
b. Agency Stakeholder Committee
c. Rider Committee
“Thinking Outside the Bus”
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