SAMPLE PROGRAM ITINERARY Customer Loyalty - 500 Participants DAY 1: Arrival Day • Guests greeted on arrival with Margaritas, Lemonade, and 5-Minute Mini-Massages at Lobby Welcome • Sunset Welcome Reception on Pool Deck with Hacienda BBQ • Brownell Staff Hospitality Desk Open DAY 2: Day at Leisure • Brownell Staff Hospitality Desk Open • Pillow Gifts Delivered During Dinner • Associate and Customer Dinners at Local Restaurants DAY 3: Activity Day - (Guests may register for activities before the trip through our custom registration website or register on arrival) • Fishing Charters, Zip Line Adventures, Whale Watching Catamaran, Whale Watching Zodiac Raft, Golfing • Top 10% Associate Sushi Party and Cocktails in the Sky Bar • Pillow Gifts Delivered • Associate and Customer Dinners at Local Restaurants DAY 4: Farewell Party • Brownell Staff Hospitality Desk Open • Group Whale Watching Catamaran Activity • VIP Customer ATV Tour Activity • Pre-Dinner Cocktail Reception at Fairway Terrace • Farewell Plated Dinner with Awards Presentation, Live Entertainment, Themed Décor and Photobooth DAY 5: Departure Day • Luggage Pull • Luxury Motorcoach Transfer CABO SAN LUCAS, MEXICO