Visit www.gpsinsight.com or call 866-477-4321 Fleet Intelligence for Your Business Company: Cable ONE Industry: Telecommunications Fleet Size: 1,000+ Contact: Tad Drescher, Manager of Process Improvement and Workforce Management Background: Cable ONE is among the 10 largest cable companies in the U.S. and currently serves nearly 700,000 customers in 19 states with cable television, high-speed Internet, and telephone services. With a focus on customer satisfaction and local service, Cable ONE has equipped over 1,000 vehicles with GPS Insight solutions to manage nearly 1,000 technicians. Business Challenge: Cable ONE recently took on the task of implementing a new field service management system to better manage worker activity, schedule and dispatch work, ensure driver safety, and integrate with other back-office systems. After choosing the Oracle Field Service Cloud (ETADirect) product by Oracle (TOA), Cable ONE needed to overlay GPS coordinates of their vehicles within that solution to take full advantage of routing and dispatch capabilities. Previous automatic vehicle location (AVL) providers did not meet expectations or technical requirements. As part of Cable ONE’s efforts to ensure driver safety and lower insurance premiums, the organization also sought to improve driver behavior among its technician workforce. Cable One Increases Fleet Safety with GPS Tracking GPS INSIGHT SUCCESS STORY Vehicle Tracked by GPS Insight
4
Embed
Cable One Increases Fleet Safety with GPS Tracking...Cable One Increases Fleet Safety with GPS Tracking GPS INSIGHT SUCCESS STORY Vehicle Tracked by GPS Insight Visit or call 866-477
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Visit www.gpsinsight.com or call 866-477-4321
Fleet Intelligence for Your Business
Company: Cable ONE
Industry: Telecommunications
Fleet Size: 1,000+
Contact: Tad Drescher, Manager of Process Improvement and Workforce Management
Background: Cable ONE is among the 10 largest cable companies in the U.S. and currently serves nearly 700,000
customers in 19 states with cable television, high-speed Internet, and telephone services. With a focus on customer
satisfaction and local service, Cable ONE has equipped over 1,000 vehicles with GPS Insight solutions to manage
nearly 1,000 technicians.
Business Challenge: Cable ONE recently took on the task of implementing a new field service management
system to better manage worker activity, schedule and dispatch work, ensure driver safety, and integrate with
other back-office systems. After choosing the Oracle Field Service Cloud (ETADirect) product by Oracle (TOA),
Cable ONE needed to overlay GPS coordinates
of their vehicles within that solution to
take full advantage of routing and dispatch
capabilities. Previous automatic vehicle location
(AVL) providers did not meet expectations or
technical requirements.
As part of Cable ONE’s efforts to ensure driver
safety and lower insurance premiums, the
organization also sought to improve driver
behavior among its technician workforce.
Cable One Increases Fleet Safety with GPS Tracking
When asked what are the best features of the GPS Insight solution, Drescher
said, “GPS Insight’s strength is their reporting portal. Their ability to easily setup reports as well as email alerts, text message alerts and automatic emailing of reports makes their portal very user friendly. It’s very configurable.”
How Cable ONE thinks GPS tracking can help other businesses like yours:
• Enhance fleet safety
• Ensure driver accountability
• Integrate with nearly any other software platform
GPS INSIGHT CASE STUDYGPS INSIGHT SUCCESS STORY
Learn more about the benefits of GPS tracking,schedule a free, live demo today.