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Cabin Crew Fatigue Management

Nov 29, 2017Jenny Yoo(Kyung In Yoo)D.Sc

ICAO ICSG Safety Group Member, IBRACE Board Member Prof. Kwangju Women’s University

http://matsaviation.com/site/how-to-reduce-your-tiredness-and-fatigue-as-a-new-cabin-crew/ http://www.fahealth.org/flight-attendant-fatigue-part-iv-analysis-incident-reports/

Cabin Crew Member Definition -1-

Evolution of Name:

Sky girl, Air hostess, Steward/Stewardess

Flight attendant Cabin crew member

Source: CATHAY PACIFIC

http://monovisions.com/vintage-first-

female-flight-attendants-1930s/

Cabin Crew Member Definition -2-

- Annex 6A crew member who performs, in the interest of safety of passengers, duties assigned by the operator or the pilot-in-command of the aircraft,but who shall not act as a flight crew member.

- Korea Aviation Safety ActA person who performs duties on board an aircraft for the safety of passengers such as evacuating the passengers in an emergency.

https://www.sott.net/article/281155-Plane-makes-emergency-landing-after-evacuation-slide-inflates-inside-cabinhttps://www.rd.com/advice/work-career/how-to-be-a-flight-attendant/

Aircraft Accident & Pax Safety

- Aircraft AccidentsPassenger Safety Main Factors:Crash Protection, Rapid Evacuation& Survival

- Most aircraft accidentsImmediately accompaniedby post crash fires

https://www.pinterest.co.kr/pin/418271884116646572/Cabin Crew Competence

Why Important?? 15 January 2009

US Airways Airbus A320

Ditched on the Hudson River

Contributing to

the survivability of the accident:

The performance of the cabin crewmembers

while expediting the evacuation of the

airplane. (NTSB)

Cabin Crew Safety Performance

http://www.nydailynews.com/news/year-anniversary-hudson-river-plane-crash-gallery-1.1579817?pmSlide=1.1579809

Other than routine safety duties,

Aviation security

First aid

Decompression

Turbulence

In-flight fire

Cabin Crew Safety Duties

Require Cabin Crew’s Optimal Mental & Physical Conditions

Protection of PaxSafety

Hazards/Threats to Cabin Crew Safety Performance

Biggest Safety Hazards/Threats Fatiguephysiological state of reduced mental

or physical performance capability, impairing a crew member’s alertness &ability to perform safety duties (Annex 6)

Source: Australian CASA

Cabin Crew Fatigue Effect -2-

Cabin Crew Fatigue Effect -3-

SLIDEINFLATION

Failed to change door slide

modes

https://www.google.co.kr/search?dcr=0&biw=1366&bih=622&tbm=isch&sa=1&ei=

Cabin Crew Fatigue Effect -4-

Three people were injured on a flight out of Bradley when an unsecured beverage cart struck them during takeoff

(April 19, 2016).

http://longshortreport.com/2017/07/26/global-aircraft-galley-equipment-market-2017-2022/

Cabin Crew Fatigue Effect -5-

A fully stocked, 300 lbs, beverage cart broke loose and hit a passenger in the head, caused a traumatic brain injury (June 16, 2017).

https://www.lawhancock.com/blog/traumatic-brain-injury-airplane/

Cabin Crew Fatigue Reporting

NASA ASRS: Reports related to fatigue

have increased substantially.

Cabin crew fatigue may be

occurring more frequently

and warrant more attention.

Fatigue

afacwa.org

Fatigue Causes -1-

Source: NetJets Europe

No/Missing Break/Meal

collective-evolution.com

Fatigue Causes -2-

Source: FAA

Conclusions -1- In case of an aircraft accident,

passenger survivability

depends on competent cabin

crew members’ safety performance;

Biggest threat: cabin crew fatigue

leading to lack of situational awareness

and wrong decision makings;

Flight duty hour limits & rest time need to be reviewed in line with for flight crew members;

Flight schedules need to reflect the effect of crossing over different time zones, etc. in consideration of circadian factors;

Conclusions -2-

Air carrier cabin crew management policy needs to

ensure strong support for cabin crew members’

safety/security related actions in-flight;

Enhance cabin crew safety and security training to promptly recognize acts of unlawful interference and take appropriate actions;

Enhance cabin crew safety training in association with

the effect of fatigue on cabin safety for cabin crew self-

fatigue management;

Encourage cabin crew members to voluntarily report fatigue related incidents for data collection and risk management.