CA VPM Overview and Roadmap VPM Overview and Roadmap The Future of Systems Management Agents Nasser Ansari Director, Product Management

CA VPM Overview and RoadmapThe Future of Systems Management Agents

Nasser Ansari

Director, Product Management

Terms of This Presentation

This presentation was based on current information and resource allocations as of October

2009 and is subject to change or withdrawal by CA at any time without notice.

Notwithstanding anything in this presentation to the contrary, this presentation shall not serve

to (i) affect the rights and/or obligations of CA or its licensees under any existing or future

written license agreement or services agreement relating to any CA software product; or (ii)

amend any product documentation or specifications for any CA software product. The

development, release and timing of any features or functionality described in this presentation

remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary,

upon the general availability of any future CA product release referenced in this presentation,

CA will make such release available (i) for sale to new licensees of such product; and (ii) to

existing licensees of such product on a when and if-available basis as part of CA maintenance

and support, and in the form of a regularly scheduled major product release. Such releases

may be made available to current licensees of such product who are current subscribers to CA

maintenance and support on a when and if-available basis. In the event of a conflict between

the terms of this paragraph and any other information contained in this presentation, the

terms of this paragraph shall govern.

2 Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA

For Informational Purposes Only

Certain information in this presentation may outline CA’s general product direction. All

information in this presentation is for your informational purposes only and may not be

incorporated into any contract. CA assumes no responsibility for the accuracy or completeness

of the information. To the extent permitted by applicable law, CA provides this document “as

is” without warranty of any kind, including without limitation, any implied warranties or

merchantability, fitness for a particular purpose, or non-infringement. In no event will CA be

liable for any loss or damage, direct or indirect, from the use of this document, including,

without limitation, lost profits, lost investment, business interruption, goodwill, or lost data,

even if CA is expressly advised of the possibility of such damages.



Agenda

> Virtualisation Management: Trends, Promises and

Challenges

> CA Service Assurance and Automation Management in

Virtual Environments

> CA VPM

Features

Integrations

Roadmap

> Questions

Virtualisation Management: Trends, Promises and Challenges

38

50

15

% Growth in Virtualisation Mgmt

Number of VMs where management becomes critical

% Workloads virtualised in production

Why “Manage” Virtualisation?


Customer Challenges: Virtualisation

NETWORK MANAGER

• I need to see exactly what the

problem is, what is the root-cause

and quickly...…

• I want to keep up with the fast

changing virtual environment

DB ADMINISTRATOR

• How is my DB performing in

physical & virtual environments

and is virtualisation causing

performance issues?

• I would like to see the

performance and status of the

DB performance as well as

virtual systems in one tool

SERVICE DESK

• Even though we have new teams for

virtualisation management, I want to

have a consistent process so I know

who to notify and who is fixing the

issue?

SYSTEM ENGINEER

• I need visibility into the

performance of all my physical and

virtual systems in one place

• What are the historical utilisation

rates? Am I under-provisioning or

over-provisioning?• I like the savings of

virtualisation but I want to

be confident that our

customer facing applications

are performing well

• If there is potential service

issue, can we pinpoint and

resolve the problem quickly

within the virtual

environment

• Are we in compliance with

all the regulatory

requirements in this shared

infrastructure?

LOB MANAGER


Customer Challenge: Balancing Innovation With Operations

> Cost Control and Reduction

> Improved Service Quality

> IT Predictability/Efficiency

> Data Center Automation

> Improved Service Agility

Innovation

Operations Sustainability

30%

70%

Allocation of IT budget Today

Aspirations for IT budget


What If You Could?

> Free up staff for strategic projects

> Reduce downtime by

> Improve server to admin ratios by

> Reduce your operating expenses by

> Improve utilisation of virtual servers

as much as 30%

as much as 400%

as much as 50%

between 15 – 30%

by as much as 43%

Source: CA GIS implementation of CA Tools and IDC case study ROI metrics


CA Service Assurance and Automation Management in Virtual Environments

AutomationAssurance

CA Assurance and Automation Strategy

PhysicalSystems

VirtualSystems

Networks

Virtual Container

Databases

Application

Applications

SOA based integrations

Agent-based or Remote Polling

Availability and Performance Dashboards and Reports

Root Cause Analysis, Event Automation

Service Dashboards and Reporting

Service Modeling and Impact Analysis

Service AutomationSelf Service Provisioning

Change Detection and Remediation

Database

Discovery and Configuration

Performance Management and Reporting

CM

DB

Servic

e D

esk

IT

Pro

cess A

uto

matio

n


CA Spectrum Service Assurance

Manager

CA NSM

CA Assurance and Automation Solution SetAvailable today

CA SpectrumAutomation

Manager

CA eHealth Performance

Manager &

CA Spectrum Infrastructure

Manager

CA WorkloadAutomation

(AutoSysdSeries)

Service Modeling

Service Impact Dashboards

Performance analysis & reporting

Model based RCA

System management

Event management

Configurationmanagement

Process Automation Provisioning

Workload Scheduling

CA Virtual Performance Management OSAgents

Virtual platforms

“Our best in class modular products are increasingly integrated and converging into a single solution for Business Service Assurance and Automation” – John Swainson, CEO

Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA12

Virtualisation MANAGEMENT is Key to Broad Virtualisation Rollout

Dev andTest

LimitedProduction

ExtensiveProduction

EnterprisePlatform

Management “Tipping Points”Element ManagementEnterprise Management

CA

13

•Few mgt. needs•Little exec. visibility

•No process impact

•Few compliance, security concerns

•P+V Systems Mgt.•Performance Mgt.•Business Continuity•Provisioning, Change& Configuration Mgt.

•Integrated Network Mgt.

•Application Performance

•Chargeback•Compliance & Security

•Capacity Planning

•Private & Public Clouds•Service Oriented Infra.•Predictive Orchestration

•Next Generation DC

Oct 12th 2009 CA VPM Roadmap and Strategy Copyright © 2009 CA


It's All About Your Ability To…

>Enhance Visibility = Reduce Costs

>Dynamic Optimisation= Predictability

>Improve Agility = Service Quality

Enhance Visibility> Single Pane of Glass – Visualise your entire virtual infrastructure

Leverage existing investment in fault management solution to manage

virtual servers

Automatically discover virtual servers, their virtual machines and the logical

relationships between them


Enhance Visibility> Keep up with the changes in virtual environments

Visually distinguish virtual hosts and physical host in the topology

map and highlight known issues

Detect Dynamic Resource Allocation needs and vMotion activity and

automatically update the topology in real-time


VmotionOccurs!

Enhance Visibility

> Maintain your IT Service

context

Add virtual infrastructure

to your traditional tool

and gain top down service

context across your all

your IT domains

Leverage existing

escalation and notification

processes to virtualised

environments


Improve Agility

> Rapid Fault Isolation and

RCA

Proactively poll and

capture real-time metrics

from virtual hosts and VMs

Root cause analytics based

on models vs. rules to

isolate faults across

physical and virtual

systems and intelligently

suppress symptomatic

alarms on virtual machines


> Improve Predictability

Proactive performance monitoring across IT domains – systems (virtual, OS),

networks, databases and applications

Plan for capacity by getting real-time dashboard metrics and historic view of your

virtual infrastructure

Proactively identify systemic issues in the virtual environment before they impact the

services and users

Dynamic Optimisation


> Optimise Resources

Allocate and de-allocate resources across VMs based on policy

Improve ROI of individual virtualised hosts

Dynamic Optimisation


CA’s Credentials in Virtualisation Management

21

“Breakthrough CA Data Center

Automation Manager”

“CA Embraces Virtualisation As

Future Of Data Center

Management” “Test shows CA has the best handle

[of virtualisation management]”

EMA All Star First Team – solo

“Strong innovation, highly

capable, proven solutions”

“Integrating virtual and physical

systems management, rather

than …silo-based approach”

“”CA Embraces Virtualisation As Future Of Data Center Management”


http://www.cio.com/

CA Virtual Performance Management (CA VPM)

Let’s Talk Capabilities

23

CA VPM Overview

> Delivers standards-based, integrated fault and performance

management for both virtual and physical Systems

> Common agent technology that is integrated with CA’s

enterprise managers CA Spectrum Infrastructure Manager

CA eHealth Performance Manager

CA NSM

CA Spectrum Automation Manager

> Provides centralised management of physical, virtual and

clustered systems and broad coverage of heterogeneous

platforms


AutomationAssurance

Common Performance & Availability Metric Collection

Physical andBlade Systems

VirtualSystems

ClusterSystems

Virtual Container

Clusters

CA VPM: Centralised Management

Monitoring and Management Modules

Deployment and Configuration

Services

Integration with Assurance and Automation Managers

Common Security Model Based Access

SOA Based Architecture

Performance and Utilisation Reporting

Event Correlation and Root Cause Analysis

Service Automation & ProvisioningSelf Service Provisioning

Change Management and Remediation



CA VPM: Benefits For You> Provide centralised management of physical,

virtual and clustered systems and broad

coverage of heterogeneous platforms

> Add virtualised environments seamlessly to

existing systems, network management

tools

Faster time to value

Accurate root-cause and fault isolation

Proactive performance monitoring

Top down service views

> Built-in integrations with

CA Spectrum Infrastructure Manager

CA eHealth Performance Manager

CA NSM

CA Spectrum Automation Manager

Improve service quality and predictability

Enhance operational visibility and reduce costs

Improve ROI using existing tools and established processes

25

Core Functionality

> Real-time discovery and topology mapping

Enables administrators to locate every aspect of the virtual host

and its sessions

> Centralised management of virtual and physical environments

Single point of control and operational visibility

> Broad coverage

VMware, Sun, IBM and Citrix

> Proactive performance monitoring and reporting

Enable baseline and also in capacity planning

Dynamic resource brokering to optimise resources

> Web-based user interface and reporting

Browser based access to simpify deployment

> Role-based access

Defining access privileges according to the role of the user



Centralised View

Broad Platform Coverage

> Virtual Platforms

VMware

Sun Solaris Zones

IBM POWER LPAR P5/P6

Cisco N1000v *

Hyper-V *

Xen Support

MS Clusters *

IBM HACMP *

Sun Cluster*

> OS Platforms

Windows

Sun Solaris

AIX

Red Hat Linux

SUSE Linux

HPUX

DIGITAL UNIX

zLinux*

* Coming Soon * Coming soon


VMware Support

VC Integration Architecture

ESX Server

ESX Server

ManagerComponents

CA VPM VC agentcomponentsinstalled

VC Server

ESX Server

> Visualise the logical relationships of physical and virtual servers

> Enhances existing business process views to provide insight to the business value of virtual resources

> Multiple vCenter view


Reporting

> Inventory reports

> Top N utilisation reports

> Snapshot / VMware tools

reports

> Datastore reports


Dynamic Resource Brokering

> Flexible

> More Actions available


> User defined actions

> Across platforms

31

Virtual Machine Provisioning

> Virtual Machine provisioning through virtualisation vendor

management console

> Template / through specification


CA VPM: Value Proposition

VM security and access

Heterogeneous virtual environment

Centralised management for VMware, Sun, IBM and Citrix

Models based vs. rules based root cause analytics and fault isolation

Key Challenges Key Functionality

Role based access and security

October 20, 2009 Copyright © 2009 CA. All rights reserved.

Virtual machine sprawl Auto discovery and topology mapping of VMs to host machines

Increased downtime

Poor performance metrics Proactive performance monitoring for better capacity planning

Fluctuating resources Dynamic resource brokering to optimise resources from 15-30%

33

Customers Success Stories


Challenge: Poor performance visibility in theirVMware environment, poor applicationavailability

Results:• Centralised and standardised management

of their virtual and physical server environments• Critical visibility into VMware performance

that previously did not exist• Identified and resolved recurring problems

and eliminated “quick fixes”

Challenge: Many point tools, needed aStandardised tool that could scale and be costeffective

Results:• Simplified and standardised their global

infrastructure management across P+V• Increased IT productivity• Controlled costs

Challenge: Outgrew their open source tool,needed RCA, OS level monitoring, deepperformance

Results:• Single pane-of-glass to manage both their

physical and virtual environment• Improved serviced quality• Gained OS level performance metrics

Challenge: Safeguarding IT performance andavailability of assets paramount to quality ofguest services

Results:• Single pane-of-glass for improved operations• Faster response due to models based RCA• Reduced downtime due to application availability

Leading HR Outsourcer Leading IT Commerce to Financials , Banks

Leading VirtualisationVendor

Fastest Growing Gaming Company


Virtualisation Management Partnerships

> VMware

Collaboration and partnership for more than 5 years

CA was one of the first vendors to achieve “VMware Ready™ Optimised” certification program

Additional collaboration for VMware’ Stage Manager within CA Spectrum Automation Manager

Joint CA-VMware White Papers and Technical briefs

> Sun

Collaboration and partnership for more than a decade

CA supports management of Sun Solaris, Zones and Sun clusters in addition to comprehensive support for Sun Operating Systems

Joint CA-Sun White Papers and Technical briefs

> IBM


CA supports management of POWER based virtualisation

CA products have achieved IBM VIOS certifications

> Microsoft


Early Access to Beta Software

CA integrates with MS SCOM and provides comprehensive support for all OS platforms

Planned support for Hyper V and MS Clusters

> Others – Cisco, RedHat, Citrix, Novell HP


Summary

> Virtualisation Management: Trends, Promises and

Challenges

> CA Service Assurance and Automation Management in

Virtual Environments

> CA VPM

Features

Integrations

Roadmap

Don’t Miss Out On These Related Sessions and Labs...

> CA VPM r12: The next generation deep dive

> 49% of Data Centers are virtualised: Learn how you

can integrate both your physical and virtual

environments

> “First Look Session” Managing database

performance within virtual environments

> Virtualisation Hands on Lab: Integrations with CA

eHealth Performance Manager, CA Spectrum

Infrastructure Manager


Questions

CA VPM Overview and Roadmap VPM Overview and Roadmap The Future of Systems Management Agents Nasser Ansari Director, Product Management

Documents