c

Ma Foi Randstad

Employment Trends Survey2012

in this report...

?Indian Economy – Improved outlook with pockets of concern?Data and methodology?Estimates of employment generation in different sectors

?Banking, Financial Services and Insurance ?Education, Training and Consultancy ?Energy ?Healthcare ?Hospitality ?Information Technology & Information Technology Enabled Services ?Manufacturing - Machinery and Equipment ?Manufacturing - Non-Machinery Products ?Media and Entertainment ?Pharma ?Real Estate and Construction ?Trade including Consumer, Retail and Services ?Transport, Storage and Communication

?Concluding Remarks?Appendix

A1: Expected Increase in Employment across Different SectorsA2: Expected Increase in Salary across Different Sectors - Lateral Job ShiftA3: Composition of New Hires by ExperienceA4: Composition of New Hires by Functional AreasA5: Share of Different Hiring Sources for New HiresA6: City-wise Growth in EmploymentA7: City-wise Likely Increase in Salary - Lateral Job ShiftA8 : City-wise Share of Different Experience Brackets amongst New HiresA9: City-wise Share of Different Functional Areas amongst New Hires

The Ma Foi Randstad Employment Trends Survey (MEtS), conducted by Ma Foi Randstad - India’s No. 1 Integrated HR services company, is a study on the Indian employment trends and opportunities. Starting from November 2004 till 2008, MEtS was conducted once a year. Considering several shifts in employment dynamics even within a year’s time, MEtS was converted into a quarterly survey from 2010 to capture the changes in employment scenario in India from one quarter to another.

The primary objective of this employment survey is to understand the employment trends in the organized sector on a quarterly basis. The present survey captures the employment situation in the organized sector during the fourth quarter of Calendar Year 2011 (from October to December 2011) and the likely scenario in the first quarter of the Calendar Year 2012 (January to March 2012). The study results are based on a survey in December 2011 of 639 sample companies spread across 13 different sectors. The feedback was gathered from the top HR personnel or top management of the companies, who could share valuable insights on employment related issues. The major focus of the survey is to estimate the changes in employment scenario across sectors and space. The other issues highlighted in the survey are changes in salary in case of lateral hiring, recruitments for different experience categories and hiring for different functional roles.

The report is presented in four sections. The first section (Section A) discusses the recent trends and an overall view of the Indian Economy. It is followed by Section B which provides insights about the data and methodological aspects of the study. Section C presents a picture of the changing pattern of employment in different sectors of the economy. A snapshot of the changing scenario in 8 selected cities is also given in this section. The final section (Section D) concludes the study highlighting key issues.

According to Prime Minister Manmohan Singh, the Indian economy is expected to grow at around 7% in the financial year 2011-12, lower than the December projection of 7.5%. According to Mr. Montek Singh Ahluwalia, Deputy Chairman, Planning Commission, even though the 12th plan target annual growth rate of 9% is still feasible, it is now more difficult to achieve than six months ago.

The Gross Domestic Product (GDP) of India grew by 7.7% in Q1, 2011-12 period, as compared to 8.8% growth rate for Q1, 2010-11. The year on year growth rate fell further to 6.9% in Q2. The sectors that did well in Q2 of 2011-12 over corresponding period of the previous year are electricity, gas and water supply (9.8%), trade, hotels, transport and communication (9.9%) and financial sector (including real estate) (10.5%). Construction sector grew at 4.3%, followed by agriculture at 3.2% and manufacturing at measly 2.7%.

The major drag for the economy was the decline in mining sector GDP by 2.9% in Q2, along with the significant fall in the growth of manufacturing sector. The IIP data for Q2, 2011-12 showed a decline by 2.7% for the mining industry output, which was much lower than the 6.3% growth registered in Q2, 2010-11. Manufacturing output grew only at 3.1%, which was again lesser than half the Q2, 2010-11 growth rate of 7.4%. Electricity production did better comparatively, growing at a much higher 10.5% in Q2 2011-12 vis-a-vis a low 2.1% in the corresponding quarter of previous year. One significant related development on the policy front was the adoption of the New Manufacturing Policy on October 25, 2011. The New Policy envisages an increase in the share of manufacturing in GDP, from 16% to 25% and creation of 100 million additional jobs in the manufacturing sector by 2022. The Policy also proposes to set up seven National Investment and Manufacturing Zones with single-window clearance and flexible labour laws.

Even though the overall year on year inflation remained high at 9.11% for November 2011, the food inflation has significantly dropped over the last two months. For the week ending December 24, food inflation came down to negative 3.4%, as prices of vegetables, onion, potato and wheat recorded a decline. This was the first time in six years that food inflation had shown a decline on an annual basis. It remained on the negative zone for the subsequent three weeks also. RBI expects inflation to moderate further to around 7% level by March 2012.

Indian Economy

improved outlook with pockets of concern

On the back of the improving inflation scenario, RBI has also indicated a halt in the repo rate increase. It last raised the repo rate by 25 basis points in October 2011 to 8.50%. Over the previous 9 months it had raised the rate by 200 basis points, starting from 6.25% at beginning of the year. If the declining trend of inflation continues, RBI is expected to start reducing the interest rate beginning Q1 of FY 2012-13. Credit Suisse expects a 125 basis points decline in repo rate over the FY 2012-13.

In contrast to the declining trend in food inflation, the fuel prices are still holding out. In the week ending December 24, fuel inflation marginally accelerated to 14.6% as compared to 14.4% a week earlier. On the demand side, the growth story of the United States, Europe and other major economies are expected to remain weak, dampening their oil consumption. U.S. dollar is also likely to continue its strong trend, helping to keep the price in check. However, there is rising tension between US/Europe and Iran in recent times. United States and Europe have been campaigning to choke off Iran's oil export, and isolating its central bank. Although US and Europe have been talking with alternative suppliers, especially the other Gulf producers, doubts have been raised regarding their capacity to completely replace Iran's supply on a sustained basis. This uncertainty has led to an increase in the oil prices, mainly due to supply concerns, in spite of absence of any spurt in demand. The adverse effect of rising fuel prices on Indian economy can be further exacerbated by the fall in the value of the Rupee. Indian Rupee was the worst performer in 2011 among Asian currencies, losing close to 20.6% against the U.S. dollar since August 2011. This was due to foreign investors pulling out of Asia's third-largest economy on worries over its large fiscal deficit, stubborn high inflation and slowing growth. According to Mr. Pranab Mukherjee, Finance Minister, the pressure on Rupee will continue until there is a suitable solution to the sovereign debt problem in Europe. According to research firm Macquarie, there is a risk of Rupee depreciating further to 55-56 level against the US dollar in the near term, although a pull back is expected in the second half of this year. A weak rupee will exert an upward pressure on overall inflation by pushing up the cost of imported items, and thereby partially offsetting a moderation in food prices.

in this report...

?Indian Economy – Improved outlook with pockets of concern?Data and methodology?Estimates of employment generation in different sectors

?Banking, Financial Services and Insurance ?Education, Training and Consultancy ?Energy ?Healthcare ?Hospitality ?Information Technology & Information Technology Enabled Services ?Manufacturing - Machinery and Equipment ?Manufacturing - Non-Machinery Products ?Media and Entertainment ?Pharma ?Real Estate and Construction ?Trade including Consumer, Retail and Services ?Transport, Storage and Communication

?Concluding Remarks?Appendix

A1: Expected Increase in Employment across Different SectorsA2: Expected Increase in Salary across Different Sectors - Lateral Job ShiftA3: Composition of New Hires by ExperienceA4: Composition of New Hires by Functional AreasA5: Share of Different Hiring Sources for New HiresA6: City-wise Growth in EmploymentA7: City-wise Likely Increase in Salary - Lateral Job ShiftA8 : City-wise Share of Different Experience Brackets amongst New HiresA9: City-wise Share of Different Functional Areas amongst New Hires

The Ma Foi Randstad Employment Trends Survey (MEtS), conducted by Ma Foi Randstad - India’s No. 1 Integrated HR services company, is a study on the Indian employment trends and opportunities. Starting from November 2004 till 2008, MEtS was conducted once a year. Considering several shifts in employment dynamics even within a year’s time, MEtS was converted into a quarterly survey from 2010 to capture the changes in employment scenario in India from one quarter to another.

The primary objective of this employment survey is to understand the employment trends in the organized sector on a quarterly basis. The present survey captures the employment situation in the organized sector during the fourth quarter of Calendar Year 2011 (from October to December 2011) and the likely scenario in the first quarter of the Calendar Year 2012 (January to March 2012). The study results are based on a survey in December 2011 of 639 sample companies spread across 13 different sectors. The feedback was gathered from the top HR personnel or top management of the companies, who could share valuable insights on employment related issues. The major focus of the survey is to estimate the changes in employment scenario across sectors and space. The other issues highlighted in the survey are changes in salary in case of lateral hiring, recruitments for different experience categories and hiring for different functional roles.

The report is presented in four sections. The first section (Section A) discusses the recent trends and an overall view of the Indian Economy. It is followed by Section B which provides insights about the data and methodological aspects of the study. Section C presents a picture of the changing pattern of employment in different sectors of the economy. A snapshot of the changing scenario in 8 selected cities is also given in this section. The final section (Section D) concludes the study highlighting key issues.

According to Prime Minister Manmohan Singh, the Indian economy is expected to grow at around 7% in the financial year 2011-12, lower than the December projection of 7.5%. According to Mr. Montek Singh Ahluwalia, Deputy Chairman, Planning Commission, even though the 12th plan target annual growth rate of 9% is still feasible, it is now more difficult to achieve than six months ago.

The Gross Domestic Product (GDP) of India grew by 7.7% in Q1, 2011-12 period, as compared to 8.8% growth rate for Q1, 2010-11. The year on year growth rate fell further to 6.9% in Q2. The sectors that did well in Q2 of 2011-12 over corresponding period of the previous year are electricity, gas and water supply (9.8%), trade, hotels, transport and communication (9.9%) and financial sector (including real estate) (10.5%). Construction sector grew at 4.3%, followed by agriculture at 3.2% and manufacturing at measly 2.7%.

The major drag for the economy was the decline in mining sector GDP by 2.9% in Q2, along with the significant fall in the growth of manufacturing sector. The IIP data for Q2, 2011-12 showed a decline by 2.7% for the mining industry output, which was much lower than the 6.3% growth registered in Q2, 2010-11. Manufacturing output grew only at 3.1%, which was again lesser than half the Q2, 2010-11 growth rate of 7.4%. Electricity production did better comparatively, growing at a much higher 10.5% in Q2 2011-12 vis-a-vis a low 2.1% in the corresponding quarter of previous year. One significant related development on the policy front was the adoption of the New Manufacturing Policy on October 25, 2011. The New Policy envisages an increase in the share of manufacturing in GDP, from 16% to 25% and creation of 100 million additional jobs in the manufacturing sector by 2022. The Policy also proposes to set up seven National Investment and Manufacturing Zones with single-window clearance and flexible labour laws.

Even though the overall year on year inflation remained high at 9.11% for November 2011, the food inflation has significantly dropped over the last two months. For the week ending December 24, food inflation came down to negative 3.4%, as prices of vegetables, onion, potato and wheat recorded a decline. This was the first time in six years that food inflation had shown a decline on an annual basis. It remained on the negative zone for the subsequent three weeks also. RBI expects inflation to moderate further to around 7% level by March 2012.

Indian Economy

improved outlook with pockets of concern

On the back of the improving inflation scenario, RBI has also indicated a halt in the repo rate increase. It last raised the repo rate by 25 basis points in October 2011 to 8.50%. Over the previous 9 months it had raised the rate by 200 basis points, starting from 6.25% at beginning of the year. If the declining trend of inflation continues, RBI is expected to start reducing the interest rate beginning Q1 of FY 2012-13. Credit Suisse expects a 125 basis points decline in repo rate over the FY 2012-13.

In contrast to the declining trend in food inflation, the fuel prices are still holding out. In the week ending December 24, fuel inflation marginally accelerated to 14.6% as compared to 14.4% a week earlier. On the demand side, the growth story of the United States, Europe and other major economies are expected to remain weak, dampening their oil consumption. U.S. dollar is also likely to continue its strong trend, helping to keep the price in check. However, there is rising tension between US/Europe and Iran in recent times. United States and Europe have been campaigning to choke off Iran's oil export, and isolating its central bank. Although US and Europe have been talking with alternative suppliers, especially the other Gulf producers, doubts have been raised regarding their capacity to completely replace Iran's supply on a sustained basis. This uncertainty has led to an increase in the oil prices, mainly due to supply concerns, in spite of absence of any spurt in demand. The adverse effect of rising fuel prices on Indian economy can be further exacerbated by the fall in the value of the Rupee. Indian Rupee was the worst performer in 2011 among Asian currencies, losing close to 20.6% against the U.S. dollar since August 2011. This was due to foreign investors pulling out of Asia's third-largest economy on worries over its large fiscal deficit, stubborn high inflation and slowing growth. According to Mr. Pranab Mukherjee, Finance Minister, the pressure on Rupee will continue until there is a suitable solution to the sovereign debt problem in Europe. According to research firm Macquarie, there is a risk of Rupee depreciating further to 55-56 level against the US dollar in the near term, although a pull back is expected in the second half of this year. A weak rupee will exert an upward pressure on overall inflation by pushing up the cost of imported items, and thereby partially offsetting a moderation in food prices.

Expected Employment Increase in Different Sectors - 2011Expected Employment Increase in Different Sectors - Outlook 2012

Sectors Sectors

estimates of employment generation in different sectors

Banking, Financial Services and Insurance 80,700 60,095 11,900 13,455 8.9% 6.6% 1.3% 1.4%

Education, Training and Consultancy 107,500 92,569 20,700 25,793 1.1% 0.9% 0.2% 0.3%

Energy 24,900 29,026 6,600 6,928 2.8% 3.2% 0.7% 0.8%

Healthcare 248,500 243,520 58,700 68,077 7.4% 7.2% 1.7% 1.9%

Hospitality 218,200 197,817 41,600 55,121 3.6% 3.2% 0.7% 0.9%

Information Technology & Information Technology Enabled Services 183,000 183,556 41,600 45,821 9.5% 9.6% 2.1% 2.2%

Manufacturing - Machinery and Equipment 68,400 55,948 14,000 12,336 6.0% 4.9% 1.2% 1.0%

Manufacturing - Non-Machinery Products 223,400 154,774 38,300 36,941 5.0% 3.4% 0.8% 0.8%

Media and Entertainment 126,100 126,602 32,800 38,998 9.3% 9.3% 2.3% 2.7%

Pharma 49,400 51,104 12,800 13,855 17.4% 18.0% 4.1% 4.3%

Real Estate and Construction 144,700 129,473 26,200 23,815 16.8% 15.1% 2.8% 2.5%

Trade including Consumer, Retail and Services 38,600 40,748 9,900 12,334 5.9% 6.2% 1.5% 1.8%

Transport, Storage and Communication 93,300 47,850 11,300 8,403 3.5% 1.8% 0.4% 0.3%

907,960

9,794,024

895,502

3,377,657

6,111,304

1,918,865

1,134,788

4,507,967

1,356,296

284,351

859,342

652,786

2,682,553

Banking, Financial Services and Insurance 968,055 71,605 15,657 7.4 % 1.6 %

Education, Training and Consultancy 9,886,593 87,290 23,815 0.9 % 0.2 %

Energy 924,528 30,208 7,710 3.3 % 0.8 %

Healthcare 3,621,177 273,571 72,473 7.6 % 2.0 %

Hospitality 6,309,121 230,213 60,308 3.6 % 1.0 %

Information Technology & Information Technology Enabled Services 2,102,421 227,328 54,926 10.8 % 2.6 %

Manufacturing - Machinery and Equipment 1,190,736 59,180 12,732 5.0 % 1.1 %

Manufacturing - Non-Machinery Products 4,662,741 163,075 40,245 3.5 % 0.9 %

Media and Entertainment 1,482,898 162,264 43,474 10.9 % 2.9 %

Pharma 335,455 59,957 13,642 17.9 % 4.1 %

Real Estate and Construction 988,815 132,906 26,669 13.4 % 2.7 %

Trade including Consumer, Retail and Services 693,534 54,230 13,832 7.8 % 2.0 %

Transport, Storage and Communication 2,730,403 49,480 10,042 1.8 % 0.4 %

Employment

Expected Increase in Employment

Expected Increase in percentage

Employment December

2010December

2011January - December

2012January - March


2012January - March

2012

The Indian economy is expected to grow at around 7% in the financial year 2011-12, lower than the December projection of 7.8% to 8.0%. With some respite in food inflation, there is wide spread belief that the interest rate hikes have hit the ceiling and will begin a descent from April 2012 onwards. This may provide a respite to the badly battered sectors of manufacturing, real estate, construction, automobile, etc.

In terms of jobs created in Calendar Year 2011, Healthcare, Hospitality and IT took the top three places. In terms of y-o-y growth rate, the pride of place was taken by the Pharma sector. These four sectors are expected to repeat their chart topper performance in Calendar Year 2012 too. Two other sectors that will significantly add to the employment opportunities are Media & Entertainment and Manufacturing of Non-machinery products. Real Estate and Construction, which was expected to log a 16.8% growth rate in Calendar Year 2011, only managed to grow at 15.1%. The growth rate is expected to further decline in Calendar Year 2012 at 13.4%. However, this sector is likely to create more than a lakh new job opportunities in the current year.

A summary of the employment generation scenario across 13 different sectors are presented below. It gives the estimated numbers of job created in Calendar Year 2011 in these sectors, as well as the likely additions in CY 2012. A comparison of Q4, CY 2011 against Q1, CY2012 numbers is also given in the following table. A detailed sectoral level analysis, highlighting some of the important developments which had a material impact on the job prospects in these sectors, is presented subsequently.

Expected Jan - Dec

2011

Estimated Jan - Dec

2011

Expected Oct - Dec

2011

EstimatedOct - Dec

2011

Expected Jan - Dec

2011

Estimated Jan - Dec

2011

Expected Oct - Dec

2011

Estimated Oct - Dec

2011

The fall in inflation and interest rates may also be limited due to the rising fiscal deficit, which is a result of growth slowdown affecting tax revenues and derailment of PSU divestment as a result of depressed market conditions. The Central Government has been forced to increase its borrowing for the FY 2011-12 by 22%, raising questions about its ability to restrict deficit within the target figure of 4.6% of GDP. Most analysts expect India's 2011/12 federal fiscal gap to be an almost 1 percentage point higher than the original target.

Another important factor can be the de-leveraging risk emanating from crisis in the Euro zone. In the event of worsening of the European crisis, the European banks may refuse to rollover or extend credit to Indian corporate houses. In such a scenario, Indian banks will be required to take the loans on their books. According to the Bank of International Settlements (BIS), European banks' claims against India stood at US$159 billion at the end of June 2011. This accounts for almost 55% of the total international claims (US$289 billion) on India. According to financial market experts, the process has already started to some extent and has the potential to adversely affect the domestic liquidity situation in the coming months.

Cumulative value of exports for the period April-November in FY 2011 -12 was US$ 193 billion against US$ 145 billion for the same period in previous year, registering a growth of 33.2%. Imports over this period grew by 30.2% from US$

238 billion to US$ 310 billion. This resulted in an increase in the trade deficit from US$ 93 billion to US$ 117 billion. A

Expected Employment Increase in Different Sectors - 2011Expected Employment Increase in Different Sectors - Outlook 2012

Sectors Sectors

estimates of employment generation in different sectors

Banking, Financial Services and Insurance 80,700 60,095 11,900 13,455 8.9% 6.6% 1.3% 1.4%

Education, Training and Consultancy 107,500 92,569 20,700 25,793 1.1% 0.9% 0.2% 0.3%

Energy 24,900 29,026 6,600 6,928 2.8% 3.2% 0.7% 0.8%

Healthcare 248,500 243,520 58,700 68,077 7.4% 7.2% 1.7% 1.9%

Hospitality 218,200 197,817 41,600 55,121 3.6% 3.2% 0.7% 0.9%

Information Technology & Information Technology Enabled Services 183,000 183,556 41,600 45,821 9.5% 9.6% 2.1% 2.2%

Manufacturing - Machinery and Equipment 68,400 55,948 14,000 12,336 6.0% 4.9% 1.2% 1.0%

Manufacturing - Non-Machinery Products 223,400 154,774 38,300 36,941 5.0% 3.4% 0.8% 0.8%

Media and Entertainment 126,100 126,602 32,800 38,998 9.3% 9.3% 2.3% 2.7%

Pharma 49,400 51,104 12,800 13,855 17.4% 18.0% 4.1% 4.3%

Real Estate and Construction 144,700 129,473 26,200 23,815 16.8% 15.1% 2.8% 2.5%

Trade including Consumer, Retail and Services 38,600 40,748 9,900 12,334 5.9% 6.2% 1.5% 1.8%

Transport, Storage and Communication 93,300 47,850 11,300 8,403 3.5% 1.8% 0.4% 0.3%

907,960

9,794,024

895,502

3,377,657

6,111,304

1,918,865

1,134,788

4,507,967

1,356,296

284,351

859,342

652,786

2,682,553

Banking, Financial Services and Insurance 968,055 71,605 15,657 7.4 % 1.6 %

Education, Training and Consultancy 9,886,593 87,290 23,815 0.9 % 0.2 %

Energy 924,528 30,208 7,710 3.3 % 0.8 %

Healthcare 3,621,177 273,571 72,473 7.6 % 2.0 %

Hospitality 6,309,121 230,213 60,308 3.6 % 1.0 %

Information Technology & Information Technology Enabled Services 2,102,421 227,328 54,926 10.8 % 2.6 %

Manufacturing - Machinery and Equipment 1,190,736 59,180 12,732 5.0 % 1.1 %

Manufacturing - Non-Machinery Products 4,662,741 163,075 40,245 3.5 % 0.9 %

Media and Entertainment 1,482,898 162,264 43,474 10.9 % 2.9 %

Pharma 335,455 59,957 13,642 17.9 % 4.1 %

Real Estate and Construction 988,815 132,906 26,669 13.4 % 2.7 %

Trade including Consumer, Retail and Services 693,534 54,230 13,832 7.8 % 2.0 %

Transport, Storage and Communication 2,730,403 49,480 10,042 1.8 % 0.4 %

Employment

Expected Increase in Employment

Expected Increase in percentage

Employment December

2010December


2012January - March


2012January - March

2012

The Indian economy is expected to grow at around 7% in the financial year 2011-12, lower than the December projection of 7.8% to 8.0%. With some respite in food inflation, there is wide spread belief that the interest rate hikes have hit the ceiling and will begin a descent from April 2012 onwards. This may provide a respite to the badly battered sectors of manufacturing, real estate, construction, automobile, etc.

In terms of jobs created in Calendar Year 2011, Healthcare, Hospitality and IT took the top three places. In terms of y-o-y growth rate, the pride of place was taken by the Pharma sector. These four sectors are expected to repeat their chart topper performance in Calendar Year 2012 too. Two other sectors that will significantly add to the employment opportunities are Media & Entertainment and Manufacturing of Non-machinery products. Real Estate and Construction, which was expected to log a 16.8% growth rate in Calendar Year 2011, only managed to grow at 15.1%. The growth rate is expected to further decline in Calendar Year 2012 at 13.4%. However, this sector is likely to create more than a lakh new job opportunities in the current year.

A summary of the employment generation scenario across 13 different sectors are presented below. It gives the estimated numbers of job created in Calendar Year 2011 in these sectors, as well as the likely additions in CY 2012. A comparison of Q4, CY 2011 against Q1, CY2012 numbers is also given in the following table. A detailed sectoral level analysis, highlighting some of the important developments which had a material impact on the job prospects in these sectors, is presented subsequently.

Expected Jan - Dec

2011

Estimated Jan - Dec

2011

Expected Oct - Dec

2011

EstimatedOct - Dec

2011

Expected Jan - Dec

2011

Estimated Jan - Dec

2011

Expected Oct - Dec

2011

Estimated Oct - Dec

2011

The fall in inflation and interest rates may also be limited due to the rising fiscal deficit, which is a result of growth slowdown affecting tax revenues and derailment of PSU divestment as a result of depressed market conditions. The Central Government has been forced to increase its borrowing for the FY 2011-12 by 22%, raising questions about its ability to restrict deficit within the target figure of 4.6% of GDP. Most analysts expect India's 2011/12 federal fiscal gap to be an almost 1 percentage point higher than the original target.

Another important factor can be the de-leveraging risk emanating from crisis in the Euro zone. In the event of worsening of the European crisis, the European banks may refuse to rollover or extend credit to Indian corporate houses. In such a scenario, Indian banks will be required to take the loans on their books. According to the Bank of International Settlements (BIS), European banks' claims against India stood at US$159 billion at the end of June 2011. This accounts for almost 55% of the total international claims (US$289 billion) on India. According to financial market experts, the process has already started to some extent and has the potential to adversely affect the domestic liquidity situation in the coming months.

Cumulative value of exports for the period April-November in FY 2011 -12 was US$ 193 billion against US$ 145 billion for the same period in previous year, registering a growth of 33.2%. Imports over this period grew by 30.2% from US$

238 billion to US$ 310 billion. This resulted in an increase in the trade deficit from US$ 93 billion to US$ 117 billion. A

December 2011 March 2012 December 2012

9,860,800 9,886,593 9,910,408 9,973,883

Estimated Employment Estimated Employment Expected Employment Expected Employment

September 2011

Banking, Financial Services and InsuranceBetween October and December 2011, the Banking, Financial Services and Insurance sector has added 13,455 jobs and is expected to add another 15,657 jobs over January to March 2012. This sector is expected to add 71,605 jobs in the Calendar Year 2012.

?

long series of raises in repo rate. While it had increased repo rate by 200 basis points over the first nine months of 2011, it raised the rate only once by 25 basis points in the final quarter of Calendar Year 2011. The rapid increase in the interest rate had a detrimental effect on the overall growth prospect in 2011, and subdued the employment situation. Sectors like real estate and auto industry also experienced a slowdown in demand as a result of this.

?Credit growth as on December 16, 2011 dropped to its lowest level since April 2010 (20 months) to below 18% (at 17.1%) because of slowing economy as well as a high base effect (23.9% yoy growth in December ‘10). Deposit accretion continues to be healthy at a yoy growth rate of 44%. Most of the banks kept their deposit as well as lending rates unchanged.

?Concerns on asset quality continued to plague the banking system. With completion of transition to system-based NPA recognition, most PSU banks witnessed asset-quality stress. 11 out of 21 PSU banks reported more than a 20% increase in their net NPA levels in Q2 of FY2012. The asset quality of the private banks, in contrast, remained comfortable apart from some concerns on the Micro Finance Institutions. With sectors such as infra, real estate and exports continuing to face macro headwinds, asset-quality concerns are expected to linger.

?RBI had recently issued draft guidelines for implementation of Basel-III banking norms in India. The new norms envisage that the equity capital of a bank should not be less than 5.5% of its risk-weighted assets (RWAs). Tier 1 capital (equity and reserves) and total capital must be at least 7% and 9% of RWAs respectively. It had also suggested setting up of a capital conservation buffer in the form of common equity of 2.5% of RWAs. This will increase the capitalisation needs of the Indian banks significantly.

?In an effort to further the goal of delivering financial services at affordable costs to sections of disadvantaged and low income segments of the society, Government is exploring the possibilities of tapping into the network of 1.55 lakh post offices. If implemented, this will increase the reach of the banking network by three fold and will help to reach out to a huge population, which is still outside the existing banking system.

?In a move that could benefit over 5 million unskilled and semi-skilled overseas Indian workers, Government has cleared a proposal to set up a Pension and Life Insurance Fund (PLIF) in the Emigration Check Required (ECR) countries.

?Economic slowdown, inflation, weak investment sentiment and changed regulations for unit-linked insurance plans (ULIPs) since September 2010 have led to a contraction in the premium collected by the life insurance industry for the first time in last 10 years. The total premium collected stood at Rs. 155,770 crore for the period between April and November 2011 against Rs. 162,994 crore collected over the same period in 2010-11. While the renewal premiums grew in April-November 2011, there was a significant decline in the new premium collections.

?IRDA is set to increase the provisioning norms for the commercial third-party motor pool to 163-213 per cent from present 153 per cent. This may lead to Rs 10,000 crore loss in the current financial year for the 24 general insurers.

?As a consequence, employment in BFSI in 2011 grew at a lower than expected rate. With the expected decrease in inflationary pressure and the interest rates, business climate is likely to improve in 2012 as compared to last year.

With the moderation in inflation, the RBI has indicated a halt in its

Education, Training and ConsultingBetween October and December 2011, the Education, Training and Consultancy sector has added 25,793 jobs and is expected to add another 23,815 jobs over January to March 2012. This sector is expected to add 87,290 jobs in the Calendar Year 2012.

?

(GER) by the end of the Twelfth five year plan (2012-2017).

?With the implementation of the Right to Education Act, funds to elementary education have seen a significant increase. Between 2007-08 and 2009-10, the elementary education budget increased from Rs. 68,710 crore to Rs. 97,255 crore. However, as per a provisional report of PAISA District Studies (Rural) 2011, a major share (78 %) of the education budget in India was spent on meeting teachers’ salary and management costs. Only around 14% and 1% was invested on establishing school infrastructure and improving the quality of education respectively.

?Despite this skewed expenditure pattern, the teacher to student ratio is very low across all levels. A recent task force of MHRD estimated the lecturer-to-student ratio in the country at 1:20.9, against 1:13.5 recommended by the University Grants Commission (1:12 for postgraduate students and 1:15 for undergraduates). Nearly 100,000 teachers will be required annually over the next decade to meet India’s burgeoning college education demand.

?According to central government data, the 42 central universities, considered to be key to the country’s university system, have nearly one-third of their teaching posts vacant.

?Many of the top institutions like IISc, TIFR, BITS have already started 4 years undergraduate programmes in science subjects. Many large universities like the Delhi University are also exploring similar possibilities. If implemented, this shall further increase demand for teaching faculty.

?According to a research note by Anand Rathi, seats available for tertiary education in India are sufficient for just 12% of the population that needs such education.

?In order to bridge the gap between industry requirements and manpower availability, the Indian government has set a target to skill 500 million people by 2022, in collaboration with 34 approved training partners. It is looking towards creating a training capacity of 11.2 million per year.

?Sports education is increasingly becoming a serious business in India. The US$ 38 billion sports education and management industry is being viewed as a great investment opportunity by entrepreneurs.

?A recent report estimates private education sector alone to grow to US$ 70 billion by 2013 and US$ 115 billion by 2018.

?With the demand side looking buoyant, this sector will be a major creator of job opportunities in the coming years.

The Government of India aims to achieve 21% gross enrolment ratio


954,600 968,055 983,712 1,039,659


September 2011

Note: Employment numbers are given as round figures Note: Employment numbers are given as round figures

composition of new hires

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Admin / Accountants etc

Core Activities includingMarketing and BD

Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

Increase in SalaryLateral Job Shift

Estimated increaseduring Oct - Dec 2011

Expected increaseduring Jan - Mar 2012

11.7% 12.5%




11.2% 11.5%

by experience

by function

by hiring sources

30%

41%

3%

2%

29%

12%

39%

44%

17%22%

4%

24%

32%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

33%

21%

4%

2%

25%

9%

38%

67%

10%

36%

2%

20%

31%


9,860,800 9,886,593 9,910,408 9,973,883


September 2011

Banking, Financial Services and InsuranceBetween October and December 2011, the Banking, Financial Services and Insurance sector has added 13,455 jobs and is expected to add another 15,657 jobs over January to March 2012. This sector is expected to add 71,605 jobs in the Calendar Year 2012.

?

long series of raises in repo rate. While it had increased repo rate by 200 basis points over the first nine months of 2011, it raised the rate only once by 25 basis points in the final quarter of Calendar Year 2011. The rapid increase in the interest rate had a detrimental effect on the overall growth prospect in 2011, and subdued the employment situation. Sectors like real estate and auto industry also experienced a slowdown in demand as a result of this.

?Credit growth as on December 16, 2011 dropped to its lowest level since April 2010 (20 months) to below 18% (at 17.1%) because of slowing economy as well as a high base effect (23.9% yoy growth in December ‘10). Deposit accretion continues to be healthy at a yoy growth rate of 44%. Most of the banks kept their deposit as well as lending rates unchanged.

?Concerns on asset quality continued to plague the banking system. With completion of transition to system-based NPA recognition, most PSU banks witnessed asset-quality stress. 11 out of 21 PSU banks reported more than a 20% increase in their net NPA levels in Q2 of FY2012. The asset quality of the private banks, in contrast, remained comfortable apart from some concerns on the Micro Finance Institutions. With sectors such as infra, real estate and exports continuing to face macro headwinds, asset-quality concerns are expected to linger.

?RBI had recently issued draft guidelines for implementation of Basel-III banking norms in India. The new norms envisage that the equity capital of a bank should not be less than 5.5% of its risk-weighted assets (RWAs). Tier 1 capital (equity and reserves) and total capital must be at least 7% and 9% of RWAs respectively. It had also suggested setting up of a capital conservation buffer in the form of common equity of 2.5% of RWAs. This will increase the capitalisation needs of the Indian banks significantly.

?In an effort to further the goal of delivering financial services at affordable costs to sections of disadvantaged and low income segments of the society, Government is exploring the possibilities of tapping into the network of 1.55 lakh post offices. If implemented, this will increase the reach of the banking network by three fold and will help to reach out to a huge population, which is still outside the existing banking system.

?In a move that could benefit over 5 million unskilled and semi-skilled overseas Indian workers, Government has cleared a proposal to set up a Pension and Life Insurance Fund (PLIF) in the Emigration Check Required (ECR) countries.

?Economic slowdown, inflation, weak investment sentiment and changed regulations for unit-linked insurance plans (ULIPs) since September 2010 have led to a contraction in the premium collected by the life insurance industry for the first time in last 10 years. The total premium collected stood at Rs. 155,770 crore for the period between April and November 2011 against Rs. 162,994 crore collected over the same period in 2010-11. While the renewal premiums grew in April-November 2011, there was a significant decline in the new premium collections.

?IRDA is set to increase the provisioning norms for the commercial third-party motor pool to 163-213 per cent from present 153 per cent. This may lead to Rs 10,000 crore loss in the current financial year for the 24 general insurers.

?As a consequence, employment in BFSI in 2011 grew at a lower than expected rate. With the expected decrease in inflationary pressure and the interest rates, business climate is likely to improve in 2012 as compared to last year.

With the moderation in inflation, the RBI has indicated a halt in its

Education, Training and ConsultingBetween October and December 2011, the Education, Training and Consultancy sector has added 25,793 jobs and is expected to add another 23,815 jobs over January to March 2012. This sector is expected to add 87,290 jobs in the Calendar Year 2012.

?

(GER) by the end of the Twelfth five year plan (2012-2017).

?With the implementation of the Right to Education Act, funds to elementary education have seen a significant increase. Between 2007-08 and 2009-10, the elementary education budget increased from Rs. 68,710 crore to Rs. 97,255 crore. However, as per a provisional report of PAISA District Studies (Rural) 2011, a major share (78 %) of the education budget in India was spent on meeting teachers’ salary and management costs. Only around 14% and 1% was invested on establishing school infrastructure and improving the quality of education respectively.

?Despite this skewed expenditure pattern, the teacher to student ratio is very low across all levels. A recent task force of MHRD estimated the lecturer-to-student ratio in the country at 1:20.9, against 1:13.5 recommended by the University Grants Commission (1:12 for postgraduate students and 1:15 for undergraduates). Nearly 100,000 teachers will be required annually over the next decade to meet India’s burgeoning college education demand.

?According to central government data, the 42 central universities, considered to be key to the country’s university system, have nearly one-third of their teaching posts vacant.

?Many of the top institutions like IISc, TIFR, BITS have already started 4 years undergraduate programmes in science subjects. Many large universities like the Delhi University are also exploring similar possibilities. If implemented, this shall further increase demand for teaching faculty.

?According to a research note by Anand Rathi, seats available for tertiary education in India are sufficient for just 12% of the population that needs such education.

?In order to bridge the gap between industry requirements and manpower availability, the Indian government has set a target to skill 500 million people by 2022, in collaboration with 34 approved training partners. It is looking towards creating a training capacity of 11.2 million per year.

?Sports education is increasingly becoming a serious business in India. The US$ 38 billion sports education and management industry is being viewed as a great investment opportunity by entrepreneurs.

?A recent report estimates private education sector alone to grow to US$ 70 billion by 2013 and US$ 115 billion by 2018.

?With the demand side looking buoyant, this sector will be a major creator of job opportunities in the coming years.

The Government of India aims to achieve 21% gross enrolment ratio


954,600 968,055 983,712 1,039,659


September 2011



< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others




11.7% 12.5%




11.2% 11.5%

by experience

by function

by hiring sources

30%

41%

3%

2%

29%

12%

39%

44%

17%22%

4%

24%

32%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

33%

21%

4%

2%

25%

9%

38%

67%

10%

36%

2%

20%

31%

Energy Between October and December 2011, the Energy sector has added 6,928 jobs and is expected to add another 7,710 jobs over January to March 2012. This sector is expected to add 30,208 jobs in the Calendar Year 2012.

?

compared to 0.4% increase during the same period of 2010-11.

?India's coal sector is hampered by primitive mining techniques and rife with theft and corruption. The monopoly coal producer, state-controlled Coal India, has consistently missed production targets. Shoddy transport infrastructure, inadequate for moving coal from far-flung mines, compounds the problems.

?Coal India needs to mine new deposits to increase output. But most of it lies under protected forests or conflict-ridden tribal lands. Government efforts to create an effective land-acquisition program for such projects, including compensation for displaced people, haven't made much progress.

?Crude Oil production registered a growth of 2.9% during April-November 2011-12 compared to its growth at 11.5% during the same period of 2010-11. The Nov 2011 production figure was even more dismal at negative 5.6% compared to 17.0% growth in November 2010.

?Natural Gas production registered a negative growth of 8.5% during April- November 2011-12, compared to 19.9% growth during the same period of 2010-11.

?Relative to these three, electricity generation turned a stellar performance. It grew by 14.1% in November 2011 compared to just 3.5% growth in November 2010. During the April-November 2011-12 period, electricity generation grew by 9.3% against 4.6% growth during the same period of previous financial year.

?India is the world's fifth-largest electricity producer after the U.S., China, Japan and Russia. However, at 778.71 kilowatt hours a year, its per capita consumption is among the world's lowest. Almost 300 million people do not have access to electricity. The country needs a huge jump in supply to sustain its rapid economic growth, fight poverty and light the homes of those powerless millions. This provides the sector with huge expansion opportunities.

?More than half of India's installed electricity-generating capacity of 182 gigawatts is coal-based, and a large chunk of future power projects also will run on coal. By comparison, China's installed capacity at the end of 2010 was 962 gigawatts, about 73% of it from coal.

?The government and private industries are estimated to have invested $100 billion since 2007 to add capacity. As more power plants come online, coal shortages are expected to worsen.

?In the face of huge unmet demand, the actual performance of this sector is thus going to be determined by the supply side factors like coal supply, land acquisition, discovery of new resources, investment climate, etc.

Coal production declined by 4.0% during April-November 2011-12

HealthcareBetween October and December 2011, the Healthcare sector has added 68,077 jobs and is expected to add another 72,473 jobs over January to March 2012. This sector is expected to add 273,571 jobs in the Calendar Year 2012.

?

of approx US$ 2.8 trillion. In India, Healthcare has emerged as one of the largest service sectors with estimated revenue of around $ 30 billion (5% of GDP). This is significantly lower than in the US, where Healthcare spending is 15% of GDP. This indicates its importance as a sector with significant employment generation capacity.

?By 2025, Indian population will reach 1.4 billion with about 45% constituting urban adults (15 years+). To cater to this demographic change, the Healthcare sector will have to be about $100 billion in size contributing nearly 8 to 10% of the projected GDP.

?One of the key drivers for Indian Healthcare sector is Medical Tourism. World class treatment and benefits at a fraction of the cost (almost 1/10th), with no waiting time for surgeries have been instrumental in a large number of foreign arrivals. This market is expected to grow to $2 billion by 2012 end.

?Another key growth driver is Diagnostics & Pathology Services. Outsourcing of Pathology and Laboratory tests by foreign hospital chains (due to the highly favourable cost differential in India), is expected to grow with time. There are about 100,000 diagnostic laboratories in India. This is about half the number of those in the US. India’s diagnostics sector is expected to grow at about 20% to reach about $2 billion in size by the end of 2013.

?With availability of a huge patient pool, clinical trial of drugs is possible in India at 60% of the cost abroad. This is expected to help in the expansion of this sub-sector.

?Increased government expenditure on Healthcare, increasing coverage of health insurance, low current coverage of Healthcare services, etc. will also significantly drive domestic demand. McKinsey-CII estimates the number of potential insurable lives at 315 million, with a potential of US$ 7,700 million in health insurance premium by 2015.

?One of the important bottlenecks for the sector is shortage in trained manpower. Wherein there is a surplus of about 500,000 qualified practitioners in Indian system of medicine, shortage in allopathic stream runs to around 700,000 doctors. To address this situation, the Government is working towards capacity expansion in medical institutions. Government is also contemplating on allowing diaspora practitioners having Post Graduate degrees from USA, UK, Canada, Australia and New Zealand to practice in India.

?Telemedicine is another important area receiving a lot of attention. If used effectively, it can multiply the utilization of scarce human medical personnel. It will open doors for the rural population to access quality healthcare and at the same time, significantly improve the productivity of medical personnel.

Healthcare industry is the world's largest industry with total revenues


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

43%

16%

3%

3%

25%

14%

29%

67%

12%

27%

10%

22%

29%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

39%

44%

2%

2%

17%

16%

42%

39%

14%

25%

6%

23%

32%


3,553,100 3,621,177 3,693,650 3,894,748


September 2011December 2011 March 2012 December 2012

917,600 924,528 932,238 954,736


September 2011





11.8% 12.2%




16.1% 16.0%

Energy Between October and December 2011, the Energy sector has added 6,928 jobs and is expected to add another 7,710 jobs over January to March 2012. This sector is expected to add 30,208 jobs in the Calendar Year 2012.

?

compared to 0.4% increase during the same period of 2010-11.

?India's coal sector is hampered by primitive mining techniques and rife with theft and corruption. The monopoly coal producer, state-controlled Coal India, has consistently missed production targets. Shoddy transport infrastructure, inadequate for moving coal from far-flung mines, compounds the problems.

?Coal India needs to mine new deposits to increase output. But most of it lies under protected forests or conflict-ridden tribal lands. Government efforts to create an effective land-acquisition program for such projects, including compensation for displaced people, haven't made much progress.

?Crude Oil production registered a growth of 2.9% during April-November 2011-12 compared to its growth at 11.5% during the same period of 2010-11. The Nov 2011 production figure was even more dismal at negative 5.6% compared to 17.0% growth in November 2010.

?Natural Gas production registered a negative growth of 8.5% during April- November 2011-12, compared to 19.9% growth during the same period of 2010-11.

?Relative to these three, electricity generation turned a stellar performance. It grew by 14.1% in November 2011 compared to just 3.5% growth in November 2010. During the April-November 2011-12 period, electricity generation grew by 9.3% against 4.6% growth during the same period of previous financial year.

?India is the world's fifth-largest electricity producer after the U.S., China, Japan and Russia. However, at 778.71 kilowatt hours a year, its per capita consumption is among the world's lowest. Almost 300 million people do not have access to electricity. The country needs a huge jump in supply to sustain its rapid economic growth, fight poverty and light the homes of those powerless millions. This provides the sector with huge expansion opportunities.

?More than half of India's installed electricity-generating capacity of 182 gigawatts is coal-based, and a large chunk of future power projects also will run on coal. By comparison, China's installed capacity at the end of 2010 was 962 gigawatts, about 73% of it from coal.

?The government and private industries are estimated to have invested $100 billion since 2007 to add capacity. As more power plants come online, coal shortages are expected to worsen.

?In the face of huge unmet demand, the actual performance of this sector is thus going to be determined by the supply side factors like coal supply, land acquisition, discovery of new resources, investment climate, etc.

Coal production declined by 4.0% during April-November 2011-12

HealthcareBetween October and December 2011, the Healthcare sector has added 68,077 jobs and is expected to add another 72,473 jobs over January to March 2012. This sector is expected to add 273,571 jobs in the Calendar Year 2012.

?

of approx US$ 2.8 trillion. In India, Healthcare has emerged as one of the largest service sectors with estimated revenue of around $ 30 billion (5% of GDP). This is significantly lower than in the US, where Healthcare spending is 15% of GDP. This indicates its importance as a sector with significant employment generation capacity.

?By 2025, Indian population will reach 1.4 billion with about 45% constituting urban adults (15 years+). To cater to this demographic change, the Healthcare sector will have to be about $100 billion in size contributing nearly 8 to 10% of the projected GDP.

?One of the key drivers for Indian Healthcare sector is Medical Tourism. World class treatment and benefits at a fraction of the cost (almost 1/10th), with no waiting time for surgeries have been instrumental in a large number of foreign arrivals. This market is expected to grow to $2 billion by 2012 end.

?Another key growth driver is Diagnostics & Pathology Services. Outsourcing of Pathology and Laboratory tests by foreign hospital chains (due to the highly favourable cost differential in India), is expected to grow with time. There are about 100,000 diagnostic laboratories in India. This is about half the number of those in the US. India’s diagnostics sector is expected to grow at about 20% to reach about $2 billion in size by the end of 2013.

?With availability of a huge patient pool, clinical trial of drugs is possible in India at 60% of the cost abroad. This is expected to help in the expansion of this sub-sector.

?Increased government expenditure on Healthcare, increasing coverage of health insurance, low current coverage of Healthcare services, etc. will also significantly drive domestic demand. McKinsey-CII estimates the number of potential insurable lives at 315 million, with a potential of US$ 7,700 million in health insurance premium by 2015.

?One of the important bottlenecks for the sector is shortage in trained manpower. Wherein there is a surplus of about 500,000 qualified practitioners in Indian system of medicine, shortage in allopathic stream runs to around 700,000 doctors. To address this situation, the Government is working towards capacity expansion in medical institutions. Government is also contemplating on allowing diaspora practitioners having Post Graduate degrees from USA, UK, Canada, Australia and New Zealand to practice in India.

?Telemedicine is another important area receiving a lot of attention. If used effectively, it can multiply the utilization of scarce human medical personnel. It will open doors for the rural population to access quality healthcare and at the same time, significantly improve the productivity of medical personnel.

Healthcare industry is the world's largest industry with total revenues


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

43%

16%

3%

3%

25%

14%

29%

67%

12%

27%

10%

22%

29%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

39%

44%

2%

2%

17%

16%

42%

39%

14%

25%

6%

23%

32%


3,553,100 3,621,177 3,693,650 3,894,748



917,600 924,528 932,238 954,736


September 2011





11.8% 12.2%




16.1% 16.0%

Hospitality Between October and December 2011, the Hospitality sector has added 55,121 jobs and is expected to add another 60,308 jobs over January to March 2012. This sector is expected to add 230,213 jobs in the Calendar Year 2012.

?

tourism industry of India to be worth US$ 42 billion in 2010 (3.1% of GDP). The report also forecasts it to grow at an average rate of 7.8% over the period 2011-2020.

?The report ranks India 68th globally and 12th in the Asia-pacific region in terms of competitiveness. India is well placed in terms of its natural resources (8th) and cultural resources (24th). India also provides quite a good air transport (ranked 39th), and reasonable ground transport infrastructure (ranked 43rd). However, some aspects of tourism infrastructure remain somewhat underdeveloped. There are fewer hotel rooms per capita by international standard and also low ATM penetration. Other areas of concern are the policy environment (ranked 128th), health and hygiene standards (112th) and the human resources base (96th).

?Foreign Tourist Arrivals (FTAs) in India during 2011 was at 6.29 million, registering a growth of 8.9% over 5.78 million in 2010. This is, however, lower than the 11.8% growth registered during the year 2010 over 2009. The growth rate of 8.9% in 2011 for India was better than UNWTO’s projected growth rate of 4% to 5% for the world in 2011 and 7% to 9% for the Asia-Pacific region.

?Foreign Exchange Earnings (FEE) from international inbound tourism during 2011 was at US$ 16564 million compared to US$ 14193 million in 2010, registering a 16.7% annual growth. The FEE had grown by 24.6% in the previous year.

?With the sharp depreciation of the rupee in recent times, India has turned into an affordable destination for foreign visitors. On the negative side, the world economic downturn may have a negative effect on foreign tourist flow. In order to attract more foreign visitors, India has extended the visa on arrival facility to 11 countries. At the same time, with international travel becoming costlier for Indian travellers, domestic demand for tourism is expected to increase in the coming periods.

?In contrast, lowering economic growth rate, high land prices, low floor space index (FSI), plethora of taxes, low incentive from government and upcoming state elections can dampen the potential of sector as an engine of growth.

?Rising business and leisure travel to smaller cities have increased demand for quality hotel rooms in these cities. Hospitality chains are expected to increase their presence in smaller cities to leverage this opportunity.

?Many hospitality chains that were earlier focused only on the luxury segment are now diversifying into new product segments, such as budget hotels and serviced apartments, in order to reduce risks. Moreover, hotel chains are diversifying into niche segments such as medi-cities, wildlife lodges and spas to establish additional revenue-generation streams.

The Travel & Tourism Competitiveness Report 2011 estimates travel &

IT & ITeSInformation Technology and

Information Technology Enabled Services

Between October and December 2011, the Information Technology & Information Technology Enabled Services sector has added 45,821 jobs and is expected to add another 54,926 jobs over January to March 2012. This sector is expected to add 227,328 jobs in the Calendar Year 2012.

?

of India (IAMAI), the number of internet users in India crossed the 100 million mark in September 2011 and was expected to grow to 121 million by December 2011. The broadband subscriber base stood at 12.69 million in August 2011, according to data released by the Telecom Regulatory Authority of India (TRAI).

?India Information Technology Report 2011(Q3) by Business Monitor International (BMI) predicts the Indian domestic market for IT products and services to increase from US$ 19.7 billion in 2010 to US$ 41.2 billion by 2015. As per the report, the Indian market for PCs (including notebooks and accessories) and IT services were worth around US$ 8 billion and US$ 7.5 billion respectively in 2011. The report has estimated a compounded annual growth rate (CAGR) of 18 per cent for Indian software market over the span of 2011-2015.

?According to NASSCOM, the $88 billion Indian IT outsourcing industry is projected to touch $225 billion mark by 2020. For the FY 2011-12, NASSCOM expects the IT services revenue growth rate to be around 15%.

?While the rupee depreciated by 21% in the August-December 2011 period, the IT sector’s net foreign exchange earnings touched US $14.48 billion. Total export from the sector was US$25.19 billion against forex spending of US$10.71 billion.

?The Indian e-commerce market grew by 47% in 2011 to become a US$ 10 billion industry. It is expected to continue to expand exponentially with rising income, internet penetration and customers becoming more and more comfortable with online transactions. Retail brands are also expected to bring a great transformation in the online space. Investors have poured around US$ 200 million into Indian e-commerce start-ups in the last couple of years.

?As a result of such growth, e-retailers, who want to focus on their core functionalities, are expected to outsource bulky back-end operations (such as customer care, order processing, invoice processing, finance and accounts). This may emerge as a substantial source of revenue for BPOs.

?The demand for cloud computing services is expected to increase rapidly in India. There are already more than 50 cloud computing service providers in the Indian market. Indian internet services providers (ISPs) and data centre service providers are investing on applications and bandwidth to support new cloud service offerings. The coming time is also expected to see rapid proliferation of Apps, customer interactive innovations and machine to machine (M2M) technologies.

?According to the latest outlook by technology research firm Gartner, worldwide IT spending will grow by 3.7% in 2012 to US$ 3.8 trillion. In 2011, the spending was at US$ 3.7 trillion, clocking a 6.9% growth over 2010 levels. Despite this reduced growth rate, the flow of work to low cost destinations like India may not be affected, even if companies in US and Europe take recourse to increased offshoring to cut costs and remain competitive.

?In association with Rockefeller Foundation, NASSCOM Foundation is working towards developing a new arm of the BPO industry called ‘impact sourcing’, which essentially involves employing socio-economically disadvantaged people as principal workers. NASSCOM estimates that by 2020 the Indian IT-BPO industry can tap additional revenue worth US$75 billion through innovations such as this.

According to the latest report of the Internet and Mobile Association


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

33%

41%

3%

1%

26%

13%

39%

45%

12%

30%

4%

27%

28%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

30%

30%

7%

2%

25%

6%

39%

62%

18%14%

8%

32%

29%


2,056,600 2,102,421 2,157,347 2,329,749



6,254,000 6,309,121 6,369,429 6,539,334


September 2011





14.9% 15.3%




15.9% 18.5%

Hospitality Between October and December 2011, the Hospitality sector has added 55,121 jobs and is expected to add another 60,308 jobs over January to March 2012. This sector is expected to add 230,213 jobs in the Calendar Year 2012.

?

tourism industry of India to be worth US$ 42 billion in 2010 (3.1% of GDP). The report also forecasts it to grow at an average rate of 7.8% over the period 2011-2020.

?The report ranks India 68th globally and 12th in the Asia-pacific region in terms of competitiveness. India is well placed in terms of its natural resources (8th) and cultural resources (24th). India also provides quite a good air transport (ranked 39th), and reasonable ground transport infrastructure (ranked 43rd). However, some aspects of tourism infrastructure remain somewhat underdeveloped. There are fewer hotel rooms per capita by international standard and also low ATM penetration. Other areas of concern are the policy environment (ranked 128th), health and hygiene standards (112th) and the human resources base (96th).

?Foreign Tourist Arrivals (FTAs) in India during 2011 was at 6.29 million, registering a growth of 8.9% over 5.78 million in 2010. This is, however, lower than the 11.8% growth registered during the year 2010 over 2009. The growth rate of 8.9% in 2011 for India was better than UNWTO’s projected growth rate of 4% to 5% for the world in 2011 and 7% to 9% for the Asia-Pacific region.

?Foreign Exchange Earnings (FEE) from international inbound tourism during 2011 was at US$ 16564 million compared to US$ 14193 million in 2010, registering a 16.7% annual growth. The FEE had grown by 24.6% in the previous year.

?With the sharp depreciation of the rupee in recent times, India has turned into an affordable destination for foreign visitors. On the negative side, the world economic downturn may have a negative effect on foreign tourist flow. In order to attract more foreign visitors, India has extended the visa on arrival facility to 11 countries. At the same time, with international travel becoming costlier for Indian travellers, domestic demand for tourism is expected to increase in the coming periods.

?In contrast, lowering economic growth rate, high land prices, low floor space index (FSI), plethora of taxes, low incentive from government and upcoming state elections can dampen the potential of sector as an engine of growth.

?Rising business and leisure travel to smaller cities have increased demand for quality hotel rooms in these cities. Hospitality chains are expected to increase their presence in smaller cities to leverage this opportunity.

?Many hospitality chains that were earlier focused only on the luxury segment are now diversifying into new product segments, such as budget hotels and serviced apartments, in order to reduce risks. Moreover, hotel chains are diversifying into niche segments such as medi-cities, wildlife lodges and spas to establish additional revenue-generation streams.

The Travel & Tourism Competitiveness Report 2011 estimates travel &

IT & ITeSInformation Technology and

Information Technology Enabled Services

Between October and December 2011, the Information Technology & Information Technology Enabled Services sector has added 45,821 jobs and is expected to add another 54,926 jobs over January to March 2012. This sector is expected to add 227,328 jobs in the Calendar Year 2012.

?

of India (IAMAI), the number of internet users in India crossed the 100 million mark in September 2011 and was expected to grow to 121 million by December 2011. The broadband subscriber base stood at 12.69 million in August 2011, according to data released by the Telecom Regulatory Authority of India (TRAI).

?India Information Technology Report 2011(Q3) by Business Monitor International (BMI) predicts the Indian domestic market for IT products and services to increase from US$ 19.7 billion in 2010 to US$ 41.2 billion by 2015. As per the report, the Indian market for PCs (including notebooks and accessories) and IT services were worth around US$ 8 billion and US$ 7.5 billion respectively in 2011. The report has estimated a compounded annual growth rate (CAGR) of 18 per cent for Indian software market over the span of 2011-2015.

?According to NASSCOM, the $88 billion Indian IT outsourcing industry is projected to touch $225 billion mark by 2020. For the FY 2011-12, NASSCOM expects the IT services revenue growth rate to be around 15%.

?While the rupee depreciated by 21% in the August-December 2011 period, the IT sector’s net foreign exchange earnings touched US $14.48 billion. Total export from the sector was US$25.19 billion against forex spending of US$10.71 billion.

?The Indian e-commerce market grew by 47% in 2011 to become a US$ 10 billion industry. It is expected to continue to expand exponentially with rising income, internet penetration and customers becoming more and more comfortable with online transactions. Retail brands are also expected to bring a great transformation in the online space. Investors have poured around US$ 200 million into Indian e-commerce start-ups in the last couple of years.

?As a result of such growth, e-retailers, who want to focus on their core functionalities, are expected to outsource bulky back-end operations (such as customer care, order processing, invoice processing, finance and accounts). This may emerge as a substantial source of revenue for BPOs.

?The demand for cloud computing services is expected to increase rapidly in India. There are already more than 50 cloud computing service providers in the Indian market. Indian internet services providers (ISPs) and data centre service providers are investing on applications and bandwidth to support new cloud service offerings. The coming time is also expected to see rapid proliferation of Apps, customer interactive innovations and machine to machine (M2M) technologies.

?According to the latest outlook by technology research firm Gartner, worldwide IT spending will grow by 3.7% in 2012 to US$ 3.8 trillion. In 2011, the spending was at US$ 3.7 trillion, clocking a 6.9% growth over 2010 levels. Despite this reduced growth rate, the flow of work to low cost destinations like India may not be affected, even if companies in US and Europe take recourse to increased offshoring to cut costs and remain competitive.

?In association with Rockefeller Foundation, NASSCOM Foundation is working towards developing a new arm of the BPO industry called ‘impact sourcing’, which essentially involves employing socio-economically disadvantaged people as principal workers. NASSCOM estimates that by 2020 the Indian IT-BPO industry can tap additional revenue worth US$75 billion through innovations such as this.

According to the latest report of the Internet and Mobile Association


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

33%

41%

3%

1%

26%

13%

39%

45%

12%

30%

4%

27%

28%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

30%

30%

7%

2%

25%

6%

39%

62%

18%14%

8%

32%

29%


2,056,600 2,102,421 2,157,347 2,329,749



6,254,000 6,309,121 6,369,429 6,539,334


September 2011





14.9% 15.3%




15.9% 18.5%

ManufacturingMachineries and Equipment

Between October and December 2011, the Manufacturing - Machinery and Equipment sector has added 12,336 jobs and is expected to add another 12,732 jobs over January to March 2012. This sector is expected to add 59,180 jobs in the Calendar Year 2012.

?

the month of October 2011. The manufacturing sector, which has a weightage of approx 75% in the index, performed worse at a negative growth rate of 6%. The cumulative growth for the April-October 2011 period less than halved to 3.7%. The growth rate a year before, for the seven month period, was 9.4%.

?Capital goods sector showed a sharp decline on 25.5% in October 2011 relative to the October 2010 production figures. The cumulative growth for the April-October 2011 period shows a decline of 0.3% over the corresponding period on 2010.

?Electrical machinery and apparatus production declined by a stupendous 58.8% in October 2011, when compared to October 2010 production level. Both Machinery and Motor vehicles subsectors’ (October 2011) figures showed a decline (12.1% and 7.1% respectively) compared to October 2010. Cumulative (April-October 2011) y-o-y growth rates for these three subsectors were negative 14.2%, negative 3.3% and 10.6% respectively. These subsectors had logged growth rates of 3.3%, 34.1% and 36.3% respectively over the corresponding 7 month period of last year.

?Car sales in India grew by 30% in FY 2010-11. However, the growth rate was down to 2.3% in the first eight months of the FY 2011-12. Major reasons cited for the downfall are high interest rates and rising fuel prices. The manufacturers are also grappling with increased input costs.

?Despite global headwinds, many economists say India's troubles are largely homegrown, and a result of the ripple effect of the interest rate hikes. With the fiscal deficit figures way above budget projections, scope for any further stimulus is also very limited. Political paralysis has also made it difficult to kickstart growth and investment in the face of a plunging rupee and two years of near double-digit inflation. The long pending list includes land acquisition bill, tax reform initiatives, new mining regulations and measures to allow greater foreign investment in the defence and aviation sectors.

?Consequently, employment opportunities grew at around 4.9% only, lower than the expected 6% growth rate at the beginning of 2011.

?The salary hike for lateral shifting of jobs also declined from 13.0% in July-Sept ‘11 period to 10.4% in Oct-Dec ’11.

The Index of Industrial production declined by 5.1% on y-o-y basis in

ManufacturingNon-machinery Manufacturing

Between October and December 2011, the Manufacturing - Non-Machinery Products sector has added 36,941 jobs and is expected to add another 40,245 jobs over January to March 2012. This sector is expected to add 163,075 jobs in the Calendar Year 2012.

?

October 2011, which aims to create 100 million jobs and augment the share of manufacturing in India's gross domestic product from the existing 16% to 25% by 2022. The policy stresses on setting up more manufacturing zones, industrial townships, and industrial hubs across the country.

?The cumulative April to October 2011 growth in consumer goods, consumer durables and consumer non-durables sectors were lower compared to the previous year. The growth rates for 2011 were at 3.7%, 4.5% and 2.9% respectively, a significant fall from 9.1%, 15.7% and 3.9% last year.

?The sectors which did well are food and beverages, basic metals and fabricated metals (excluding machinery and equipment). All these three logged a double digit growth over the first seven months of the FY 2011-12.

?The sectors which did badly are tobacco, textiles, wood products, chemical and rubber. All of them showed a decline in production over the aforementioned period. The declines in textiles and chemical are particularly worrying, considering their large share in the production pie.

?Indian FMCG Companies, in the era of high inflation and increasing commodity prices, adopted the price hike strategy and effective cost management. `Premiumization` was a key strategy employed during the year to tap the growing middle-class segment. Indian FMCG Industry is currently estimated to be worth Rs 2,600 billion (4.8% of GDP). According to FICCI, the market is expected to grow at a rate of 10% over the next 10 years to reach a size of Rs 4,130 billion by 2015.

?According to the HSBC purchasing managers' index (PMI), the manufacturing sector index increased to 54.2 in December ’11 from 51 in the November ‘11. Industry reports also mention improved domestic and foreign demand, indicating improved growth momentum. As per the HSBC PMI report, December ’11 saw sharp rise in new order volumes, while the rate of growth of manufacturing output accelerated to highest levels in four months. Manufacturing sector employment also rose in the month under review after four straight months of showing job losses. But, the rate of input cost inflation remained stubbornly above the long-run average.

?The sluggish growth of the sector is reflected in the lower than expected new job creation. New job creation numbers grew at 3.8% over the CY 2011 against January 2011 expectation of 5.0% growth in the year.

?The hike in salary over lateral shifts also declined in the October-December quarter to 13.5% from 14.2% clocked in the previous quarter.

The Indian Government has cleared a new manufacturing policy in


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

34%

19%

4%

3%

20%

9%

42%

69%

10%

30%

5%

23%

32%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

27%

18%

1%

1%

19%

12%

54%

70%

9%

29%

3%

31%

29%


4,625,800 4,662,741 4,702,986 4,825,816



1,178,400 1,190,736 1,203,468 1,249,916


September 2011





10.4% 10.9%




13.5% 14.5%

ManufacturingMachineries and Equipment

Between October and December 2011, the Manufacturing - Machinery and Equipment sector has added 12,336 jobs and is expected to add another 12,732 jobs over January to March 2012. This sector is expected to add 59,180 jobs in the Calendar Year 2012.

?

the month of October 2011. The manufacturing sector, which has a weightage of approx 75% in the index, performed worse at a negative growth rate of 6%. The cumulative growth for the April-October 2011 period less than halved to 3.7%. The growth rate a year before, for the seven month period, was 9.4%.

?Capital goods sector showed a sharp decline on 25.5% in October 2011 relative to the October 2010 production figures. The cumulative growth for the April-October 2011 period shows a decline of 0.3% over the corresponding period on 2010.

?Electrical machinery and apparatus production declined by a stupendous 58.8% in October 2011, when compared to October 2010 production level. Both Machinery and Motor vehicles subsectors’ (October 2011) figures showed a decline (12.1% and 7.1% respectively) compared to October 2010. Cumulative (April-October 2011) y-o-y growth rates for these three subsectors were negative 14.2%, negative 3.3% and 10.6% respectively. These subsectors had logged growth rates of 3.3%, 34.1% and 36.3% respectively over the corresponding 7 month period of last year.

?Car sales in India grew by 30% in FY 2010-11. However, the growth rate was down to 2.3% in the first eight months of the FY 2011-12. Major reasons cited for the downfall are high interest rates and rising fuel prices. The manufacturers are also grappling with increased input costs.

?Despite global headwinds, many economists say India's troubles are largely homegrown, and a result of the ripple effect of the interest rate hikes. With the fiscal deficit figures way above budget projections, scope for any further stimulus is also very limited. Political paralysis has also made it difficult to kickstart growth and investment in the face of a plunging rupee and two years of near double-digit inflation. The long pending list includes land acquisition bill, tax reform initiatives, new mining regulations and measures to allow greater foreign investment in the defence and aviation sectors.

?Consequently, employment opportunities grew at around 4.9% only, lower than the expected 6% growth rate at the beginning of 2011.

?The salary hike for lateral shifting of jobs also declined from 13.0% in July-Sept ‘11 period to 10.4% in Oct-Dec ’11.

The Index of Industrial production declined by 5.1% on y-o-y basis in

ManufacturingNon-machinery Manufacturing

Between October and December 2011, the Manufacturing - Non-Machinery Products sector has added 36,941 jobs and is expected to add another 40,245 jobs over January to March 2012. This sector is expected to add 163,075 jobs in the Calendar Year 2012.

?

October 2011, which aims to create 100 million jobs and augment the share of manufacturing in India's gross domestic product from the existing 16% to 25% by 2022. The policy stresses on setting up more manufacturing zones, industrial townships, and industrial hubs across the country.

?The cumulative April to October 2011 growth in consumer goods, consumer durables and consumer non-durables sectors were lower compared to the previous year. The growth rates for 2011 were at 3.7%, 4.5% and 2.9% respectively, a significant fall from 9.1%, 15.7% and 3.9% last year.

?The sectors which did well are food and beverages, basic metals and fabricated metals (excluding machinery and equipment). All these three logged a double digit growth over the first seven months of the FY 2011-12.

?The sectors which did badly are tobacco, textiles, wood products, chemical and rubber. All of them showed a decline in production over the aforementioned period. The declines in textiles and chemical are particularly worrying, considering their large share in the production pie.

?Indian FMCG Companies, in the era of high inflation and increasing commodity prices, adopted the price hike strategy and effective cost management. `Premiumization` was a key strategy employed during the year to tap the growing middle-class segment. Indian FMCG Industry is currently estimated to be worth Rs 2,600 billion (4.8% of GDP). According to FICCI, the market is expected to grow at a rate of 10% over the next 10 years to reach a size of Rs 4,130 billion by 2015.

?According to the HSBC purchasing managers' index (PMI), the manufacturing sector index increased to 54.2 in December ’11 from 51 in the November ‘11. Industry reports also mention improved domestic and foreign demand, indicating improved growth momentum. As per the HSBC PMI report, December ’11 saw sharp rise in new order volumes, while the rate of growth of manufacturing output accelerated to highest levels in four months. Manufacturing sector employment also rose in the month under review after four straight months of showing job losses. But, the rate of input cost inflation remained stubbornly above the long-run average.

?The sluggish growth of the sector is reflected in the lower than expected new job creation. New job creation numbers grew at 3.8% over the CY 2011 against January 2011 expectation of 5.0% growth in the year.

?The hike in salary over lateral shifts also declined in the October-December quarter to 13.5% from 14.2% clocked in the previous quarter.

The Indian Government has cleared a new manufacturing policy in


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

34%

19%

4%

3%

20%

9%

42%

69%

10%

30%

5%

23%

32%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

27%

18%

1%

1%

19%

12%

54%

70%

9%

29%

3%

31%

29%


4,625,800 4,662,741 4,702,986 4,825,816



1,178,400 1,190,736 1,203,468 1,249,916


September 2011





10.4% 10.9%




13.5% 14.5%

Media and EntertainmentBetween October and December 2011, the Media and Entertainment sector has added 38,998 jobs and is expected to add another 43,474 jobs over January to March 2012. This sector is expected to add 162,264 jobs in the Calendar Year 2012.

?

working population are generating huge domestic demand for leisure and entertainment. India has more than 600 television channels, 100 million pay-television households, 70,000 newspapers and produces more than 1,000 films annually.

?According to the Ernst & Young report ‘Spotlight on India's Entertainment Economy,' the Media and Entertainment (M&E) industry in India is expected to grow from US$ 16.3 billion in 2010 to more than US$ 25 billion by 2015.

?According to KPMG, India is the world's third largest Television (TV) market with almost 138 million TV households, only next to China and USA. Cable and satellite penetration has reached around 80%, with high growth shown by the direct-to-home (DTH) service. By 2015, television is expected to account for almost half of the Indian M&E industry revenues, and more than twice the size of print media.

?New technologies like high definition television, set top boxes (STBs) with inbuilt recorders and delivery platforms like mobiles are evolving rapidly, creating ample opportunities for innovation and growth.

?Opening up the radio sector to private investment and transition from a fixed fee to a revenue sharing license regime is helping it to grow at a fast pace.

?Growing digitisation, media consumption and improving demographics are the most important drivers responsible for the growth of this industry. The digital subscribers (digital cables, DTH, IPTVs, etc.) are expected to surpass the analog subscribers by 2013. Telecom Regulatory Authority of India (TRAI) has set March 31, 2015 as the revised deadline for digitisation of the entire industry in a phased manner. The four metros are required to shift to digital addressability by March 31, 2012.

?The Ministry of Information and Broadcasting (I&B) also plans to push for easing the process of import of equipments to speed up the digitisation process. Further liberalisation of FDI regime for cable companies is also being considered.

?The favourable growth outlook is expected to attract more investment in this sector and a lot more organised, corporate involvement in the entertainment industry. This will further improve the infrastructure. For example, a film city is coming near Bengaluru, in a 300 acre plot, at an investment of around Rs 1000 crore.

?According to Telecom Regulatory Authority of India (TRAI), the country's broadband subscriber base stood at 12.69 million in August 2011. India has also emerged as the second largest mobile internet market. In terms of YouTube uploads, India is second only to USA. This opens interesting opportunities for growth of new media outlets.

?The newspaper industry also continues to gain in readership in India on the back of rising literacy rates, growth of regional markets and specialty newspapers.

India's increasing per capita income, growing middle class and

PharmaBetween October and December 2011, the Pharma sector has added 13,855 jobs and is expected to add another 13,642 jobs over January to March 2012. This sector is expected to add 59,957 jobs in the Calendar Year 2012.

?

demand for bulk drugs, drug intermediaries, pharmaceutical formulations, chemicals, tablets, capsules, orals and injectibles. There are approximately 250 large units and about 8000 small units, which forms the core of the Pharma industry in India. The large 250 companies control about 70% of the market share, with severe price competition and government price control. The domestic pharmaceutical industry has evolved from being purely reverse engineering focused to a research driven, export oriented and globally competitive entity.

?In terms of production volumes, the Indian pharmaceutical industry is ranked 4th in the world. In terms of domestic consumption value, India is ranked 13th. The market is expected to grow to US$ 34 billion in FY 2011-12 from US$ 13 billion in FY 2006-07. Consulting firm IMS estimates that global spending on medicines will reach 1.1 trillion dollar by 2015.

?According to PwC, India is expected to join the league of top 10 global pharmaceuticals markets by 2020, with total sales reaching US$ 50 billion. McKinsey suggests that if aggressive growth strategies are implemented, the market has the potential to reach US$ 70 billion by 2020, from US$ 13.1 billion in FY 2010-11.

?According to CARE Ratings, drugs worth $235 billion are expected to go off patent in the next five years, leaving the market open for off-patent or generic drugs. This is expected to be the primary growth driver for the Indian Pharmaceutical Industry in the next 3-5 years. Other key growth drivers are, increased per capita expenditure on pharmaceuticals, improved medical infrastructure, greater health insurance penetration and shift in disease profiles.

?Growing trend in outsourcing by global pharmaceutical companies will further fuel the exports by Indian firms. The contract research manufacturing companies will see a revival in demand as export contracts from global pharmaceutical companies are expected to go up.

?CY 2011 saw over US$ 200 million of private equity money flowing into the Indian pharma space. Dealmakers expect this healthy inflow to continue in 2012.

?Indian pharma companies grew by 14% in 2011, as compared to 4% growth witnessed in previous year. On the back of aggressive marketing initiatives, pharma companies witnessed doubling of rural market sales. India's rural drug market grew by 18.8% in the 12 months period ended April 2011, achieving a significantly higher growth rate than 10.9% in the previous year.

?However, the net profit of Indian companies has come down due to high interest rate costs and exchange rate fluctuations. According to CARE, companies having foreign currency liabilities will continue to be impacted by a weak rupee. However, the impact may be partially offset by higher export realizations.

The Pharma industry in India meets around 70% of the country’s


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

26%

33%

7%

2%

18%

12%

49%

54%

24%

3%

39%

27%

8%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

46%

25%

1%

2%

21%

8%

32%

66%

9%

29%

2%

24%

36%


321,600 335,455 349,097 395,412



1,443,900 1,482,898 1,526,372 1,645,162


September 2011





15.3% 16.7%




16.8% 15.6%

Media and EntertainmentBetween October and December 2011, the Media and Entertainment sector has added 38,998 jobs and is expected to add another 43,474 jobs over January to March 2012. This sector is expected to add 162,264 jobs in the Calendar Year 2012.

?

working population are generating huge domestic demand for leisure and entertainment. India has more than 600 television channels, 100 million pay-television households, 70,000 newspapers and produces more than 1,000 films annually.

?According to the Ernst & Young report ‘Spotlight on India's Entertainment Economy,' the Media and Entertainment (M&E) industry in India is expected to grow from US$ 16.3 billion in 2010 to more than US$ 25 billion by 2015.

?According to KPMG, India is the world's third largest Television (TV) market with almost 138 million TV households, only next to China and USA. Cable and satellite penetration has reached around 80%, with high growth shown by the direct-to-home (DTH) service. By 2015, television is expected to account for almost half of the Indian M&E industry revenues, and more than twice the size of print media.

?New technologies like high definition television, set top boxes (STBs) with inbuilt recorders and delivery platforms like mobiles are evolving rapidly, creating ample opportunities for innovation and growth.

?Opening up the radio sector to private investment and transition from a fixed fee to a revenue sharing license regime is helping it to grow at a fast pace.

?Growing digitisation, media consumption and improving demographics are the most important drivers responsible for the growth of this industry. The digital subscribers (digital cables, DTH, IPTVs, etc.) are expected to surpass the analog subscribers by 2013. Telecom Regulatory Authority of India (TRAI) has set March 31, 2015 as the revised deadline for digitisation of the entire industry in a phased manner. The four metros are required to shift to digital addressability by March 31, 2012.

?The Ministry of Information and Broadcasting (I&B) also plans to push for easing the process of import of equipments to speed up the digitisation process. Further liberalisation of FDI regime for cable companies is also being considered.

?The favourable growth outlook is expected to attract more investment in this sector and a lot more organised, corporate involvement in the entertainment industry. This will further improve the infrastructure. For example, a film city is coming near Bengaluru, in a 300 acre plot, at an investment of around Rs 1000 crore.

?According to Telecom Regulatory Authority of India (TRAI), the country's broadband subscriber base stood at 12.69 million in August 2011. India has also emerged as the second largest mobile internet market. In terms of YouTube uploads, India is second only to USA. This opens interesting opportunities for growth of new media outlets.

?The newspaper industry also continues to gain in readership in India on the back of rising literacy rates, growth of regional markets and specialty newspapers.

India's increasing per capita income, growing middle class and

PharmaBetween October and December 2011, the Pharma sector has added 13,855 jobs and is expected to add another 13,642 jobs over January to March 2012. This sector is expected to add 59,957 jobs in the Calendar Year 2012.

?

demand for bulk drugs, drug intermediaries, pharmaceutical formulations, chemicals, tablets, capsules, orals and injectibles. There are approximately 250 large units and about 8000 small units, which forms the core of the Pharma industry in India. The large 250 companies control about 70% of the market share, with severe price competition and government price control. The domestic pharmaceutical industry has evolved from being purely reverse engineering focused to a research driven, export oriented and globally competitive entity.

?In terms of production volumes, the Indian pharmaceutical industry is ranked 4th in the world. In terms of domestic consumption value, India is ranked 13th. The market is expected to grow to US$ 34 billion in FY 2011-12 from US$ 13 billion in FY 2006-07. Consulting firm IMS estimates that global spending on medicines will reach 1.1 trillion dollar by 2015.

?According to PwC, India is expected to join the league of top 10 global pharmaceuticals markets by 2020, with total sales reaching US$ 50 billion. McKinsey suggests that if aggressive growth strategies are implemented, the market has the potential to reach US$ 70 billion by 2020, from US$ 13.1 billion in FY 2010-11.

?According to CARE Ratings, drugs worth $235 billion are expected to go off patent in the next five years, leaving the market open for off-patent or generic drugs. This is expected to be the primary growth driver for the Indian Pharmaceutical Industry in the next 3-5 years. Other key growth drivers are, increased per capita expenditure on pharmaceuticals, improved medical infrastructure, greater health insurance penetration and shift in disease profiles.

?Growing trend in outsourcing by global pharmaceutical companies will further fuel the exports by Indian firms. The contract research manufacturing companies will see a revival in demand as export contracts from global pharmaceutical companies are expected to go up.

?CY 2011 saw over US$ 200 million of private equity money flowing into the Indian pharma space. Dealmakers expect this healthy inflow to continue in 2012.

?Indian pharma companies grew by 14% in 2011, as compared to 4% growth witnessed in previous year. On the back of aggressive marketing initiatives, pharma companies witnessed doubling of rural market sales. India's rural drug market grew by 18.8% in the 12 months period ended April 2011, achieving a significantly higher growth rate than 10.9% in the previous year.

?However, the net profit of Indian companies has come down due to high interest rate costs and exchange rate fluctuations. According to CARE, companies having foreign currency liabilities will continue to be impacted by a weak rupee. However, the impact may be partially offset by higher export realizations.

The Pharma industry in India meets around 70% of the country’s


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

26%

33%

7%

2%

18%

12%

49%

54%

24%

3%

39%

27%

8%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

46%

25%

1%

2%

21%

8%

32%

66%

9%

29%

2%

24%

36%


321,600 335,455 349,097 395,412



1,443,900 1,482,898 1,526,372 1,645,162


September 2011





15.3% 16.7%




16.8% 15.6%

Real Estate and ConstructionBetween October and December 2011, the Real Estate and Construction sector has added 23,815 jobs and is expected to add another 26,669 jobs over January to March 2012. This sector is expected to add 132,906 jobs in the Calendar Year 2012.

?

last few months. This induced RBI to raise the repo rate from 6% in January 2011 to 8.5% by year end. Along with economic slowdown, the rise in the interest charges hit the sector really hard in the past year. According to data compiled by Hindustan Times, while top 14 listed real estate companies had rather healthy revenue of Rs 44,480 crore in CY 2010, the revenue was down by 58% in CY 2011 to Rs 18,524 crore.

?According to Knight Frank India, although residential property price had increased by 10% to 30% in 2010, it had declined by upto 10% across major cities like Mumbai, NCR, Bangalore and Chennai in 2011.

?New project launches also dropped by 52% in 2011. Whereas 3,61,098 residential units were launched across the top 7 cities of Mumbai, NCR, Pune, Kolkata, Bangalore, Chennai and Hyderabad in 2010, only 1,72,856 units were launched in 2011. Housing inventory of 3,06,859 units are also lying unsold.

?Demand for commercial office space, driven mainly by the service sector industries like BFSI and IT/ITES, remained muted in 2011. The growth potential of these two sectors were severely damaged by the economic downturn. Of the total office stock of 367 million square feet (msf) in the seven cities mentioned above, 24% remain vacant. Rentals in these cities also remained under pressure.

?Last year, the government came out with the draft real estate regulation bill, which proposes to directly regulate the real estate sector and adjudicate any dispute between the buyer, promoter and government authority. FDI policies for single-brand retail and wholesale trade now allow 100% foreign participation, and have the potential to enhance demand for prime real estate.

?Looking ahead to 2012, the residential real estate demand will be dependent on how the Indian economy performs and its impact on employment, income, inflation and interest rate. The demand for commercial real estate will be determined by the performance of BFSI and IT/ITES sectors.

?One positive development though is the interest being shown by the NRIs to invest in Real Estate, following the sharp depreciation of Indian Rupee against US$.

?Interestingly, at a time when few prime quality office projects are being built, assets that are already generating rental yields are finding takers among Private Equity (PE) funds. According to VCCEdge, total PE investment in 2011 in real estate had been $1.31 billion across 34 deals. Out of this, 10 transactions worth $862.8 million involved purely commercial properties.

?Government has finalized the contours of a $10-billion infrastructure debt fund (IDF) with 50% participation from a foreign bank and a multilateral agency, while the rest of the corpus will be contributed by state-owned financial institutions.

?However, in the opinion of Bankers and companies in the infrastructure space, it is the absence of projects and supply of inputs, rather than lack of funds, that is holding up development. Several coal-based power projects are held up due to the failure of the government to ensure adequate supply of fuel. There are others that have suffered delays on account of land acquisition or environmental clearances. These factors have also prompted the government, which is battling a series of corruption scandals, to go slow on award of new contracts. Contracts have been scarce in other infrastructure sectors like ports too. Road was the only shining light in terms of contracts awarded.

?Consequent to this sloth pace, the construction sector’s GDP grew only at 1.2% and 4.3% in Q1 and Q2 of FY 2011-12, sharply down from y-o-y growth rates of 7.7% and 6.7% in FY 2010-11.

Inflation has been the primary concern for the Indian economy in the

Trade including Consumer Retail ServicesBetween October and December 2011, the Trade including Consumer, Retail and Services sector has added 12,334 jobs and is expected to add another 13,832 jobs over January to March 2012. This sector is expected to add 54,230 jobs in the Calendar Year 2012.

?

BMI India Retail Report for the first quarter of 2012 forecasts the retail business to grow to US$ 825 billion by 2015. A report by Boston Consulting Group (BCG) estimates the country's organised retail at US$ 28 billion, with around 7 per cent penetration. It is projected to become a US$ 260 billion business over the next decade with around 21% penetration.

?Another report by Business Monitor International (BMI) suggests that expanding middle and upper class consumer base is generating vast opportunities in India's tier-II & tier-III cities. The greater availability of personal credit, improved mobility and better tourism are all small but significant contributors to the growth of Indian retail industry.

?Limit of FDI in single brand retail has been increased to 100%. The decision eases the entry of single-brand retailers such as Starbucks Corp. and Ikea, allowing them to operate without a local partner. FDI up to 100% for cash and carry wholesale trading and export trading is also allowed under the automatic route. Majority (51%) foreign ownership in multi-brand retail though may have to wait till the completion of coming state elections, considering the wide political division across parties.

?Taking advantage of the liberalised FDI policy for single-brand retail, many top end brands like Vertu, Christian Loubotin, Armani Junior, Van Laack, Diesel Black Gold, etc. will commence their operations shortly. According to the Department of Industrial Policy and Promotion (DIPP), cumulative FDI inflows into single-brand retail trading during April 2000 to September 2011 stood at US$ 44.45 million,.

? CII estimates luxury brands market in India to have grown at a healthy 20%, during 2010, reaching a size of US$ 5.8 billion. It forecasts the market to be worth US$ 14.7 billion by 2015.

?Indian retailers and consumer durables companies are joining the web bandwagon, with fast expansion of India's online shopping industry. Indian online retail trade is expected to become a US$ 1.35 billion industry by 2015.

IIndian retail business is currently valued at around US$ 550 billion.


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

36%

17%

1%

1%

25%

12%

38%

71%

7%22%

6%

33%

33%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

28%

22%

7%

1%

21%

12%

44%

65%

12%

31%

6%

29%

23%


681,200 693,534 707,366 747,764



965,000 988,815 1,015,484 1,121,721


September 2011





13.0% 13.1%




14.4% 15.9%

Real Estate and ConstructionBetween October and December 2011, the Real Estate and Construction sector has added 23,815 jobs and is expected to add another 26,669 jobs over January to March 2012. This sector is expected to add 132,906 jobs in the Calendar Year 2012.

?

last few months. This induced RBI to raise the repo rate from 6% in January 2011 to 8.5% by year end. Along with economic slowdown, the rise in the interest charges hit the sector really hard in the past year. According to data compiled by Hindustan Times, while top 14 listed real estate companies had rather healthy revenue of Rs 44,480 crore in CY 2010, the revenue was down by 58% in CY 2011 to Rs 18,524 crore.

?According to Knight Frank India, although residential property price had increased by 10% to 30% in 2010, it had declined by upto 10% across major cities like Mumbai, NCR, Bangalore and Chennai in 2011.

?New project launches also dropped by 52% in 2011. Whereas 3,61,098 residential units were launched across the top 7 cities of Mumbai, NCR, Pune, Kolkata, Bangalore, Chennai and Hyderabad in 2010, only 1,72,856 units were launched in 2011. Housing inventory of 3,06,859 units are also lying unsold.

?Demand for commercial office space, driven mainly by the service sector industries like BFSI and IT/ITES, remained muted in 2011. The growth potential of these two sectors were severely damaged by the economic downturn. Of the total office stock of 367 million square feet (msf) in the seven cities mentioned above, 24% remain vacant. Rentals in these cities also remained under pressure.

?Last year, the government came out with the draft real estate regulation bill, which proposes to directly regulate the real estate sector and adjudicate any dispute between the buyer, promoter and government authority. FDI policies for single-brand retail and wholesale trade now allow 100% foreign participation, and have the potential to enhance demand for prime real estate.

?Looking ahead to 2012, the residential real estate demand will be dependent on how the Indian economy performs and its impact on employment, income, inflation and interest rate. The demand for commercial real estate will be determined by the performance of BFSI and IT/ITES sectors.

?One positive development though is the interest being shown by the NRIs to invest in Real Estate, following the sharp depreciation of Indian Rupee against US$.

?Interestingly, at a time when few prime quality office projects are being built, assets that are already generating rental yields are finding takers among Private Equity (PE) funds. According to VCCEdge, total PE investment in 2011 in real estate had been $1.31 billion across 34 deals. Out of this, 10 transactions worth $862.8 million involved purely commercial properties.

?Government has finalized the contours of a $10-billion infrastructure debt fund (IDF) with 50% participation from a foreign bank and a multilateral agency, while the rest of the corpus will be contributed by state-owned financial institutions.

?However, in the opinion of Bankers and companies in the infrastructure space, it is the absence of projects and supply of inputs, rather than lack of funds, that is holding up development. Several coal-based power projects are held up due to the failure of the government to ensure adequate supply of fuel. There are others that have suffered delays on account of land acquisition or environmental clearances. These factors have also prompted the government, which is battling a series of corruption scandals, to go slow on award of new contracts. Contracts have been scarce in other infrastructure sectors like ports too. Road was the only shining light in terms of contracts awarded.

?Consequent to this sloth pace, the construction sector’s GDP grew only at 1.2% and 4.3% in Q1 and Q2 of FY 2011-12, sharply down from y-o-y growth rates of 7.7% and 6.7% in FY 2010-11.

Inflation has been the primary concern for the Indian economy in the

Trade including Consumer Retail ServicesBetween October and December 2011, the Trade including Consumer, Retail and Services sector has added 12,334 jobs and is expected to add another 13,832 jobs over January to March 2012. This sector is expected to add 54,230 jobs in the Calendar Year 2012.

?

BMI India Retail Report for the first quarter of 2012 forecasts the retail business to grow to US$ 825 billion by 2015. A report by Boston Consulting Group (BCG) estimates the country's organised retail at US$ 28 billion, with around 7 per cent penetration. It is projected to become a US$ 260 billion business over the next decade with around 21% penetration.

?Another report by Business Monitor International (BMI) suggests that expanding middle and upper class consumer base is generating vast opportunities in India's tier-II & tier-III cities. The greater availability of personal credit, improved mobility and better tourism are all small but significant contributors to the growth of Indian retail industry.

?Limit of FDI in single brand retail has been increased to 100%. The decision eases the entry of single-brand retailers such as Starbucks Corp. and Ikea, allowing them to operate without a local partner. FDI up to 100% for cash and carry wholesale trading and export trading is also allowed under the automatic route. Majority (51%) foreign ownership in multi-brand retail though may have to wait till the completion of coming state elections, considering the wide political division across parties.

?Taking advantage of the liberalised FDI policy for single-brand retail, many top end brands like Vertu, Christian Loubotin, Armani Junior, Van Laack, Diesel Black Gold, etc. will commence their operations shortly. According to the Department of Industrial Policy and Promotion (DIPP), cumulative FDI inflows into single-brand retail trading during April 2000 to September 2011 stood at US$ 44.45 million,.

? CII estimates luxury brands market in India to have grown at a healthy 20%, during 2010, reaching a size of US$ 5.8 billion. It forecasts the market to be worth US$ 14.7 billion by 2015.

?Indian retailers and consumer durables companies are joining the web bandwagon, with fast expansion of India's online shopping industry. Indian online retail trade is expected to become a US$ 1.35 billion industry by 2015.

IIndian retail business is currently valued at around US$ 550 billion.


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

36%

17%

1%

1%

25%

12%

38%

71%

7%22%

6%

33%

33%


< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years



Customer Service

Senior Management

Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

28%

22%

7%

1%

21%

12%

44%

65%

12%

31%

6%

29%

23%


681,200 693,534 707,366 747,764



965,000 988,815 1,015,484 1,121,721


September 2011





13.0% 13.1%




14.4% 15.9%

For all the cities except Delhi & NCR, Hyderabad and Bangalore, Oct-Dec 2011 employment growth rates were lower than Oct-Dec 2010 quarter. The difference is marginal in case of Hyderabad. For the other two, the uptick seems more due to the significantly below average rate of employment growth recorded in the Oct-Dec 2010 quarter. Overall, the 8 city average growth rate fell from 5.2% in Oct-Dec 2010 to 4.3% in Oct-Dec 2011. The sharpest falls were seen in Chennai, Pune and Kolkata. The outlook going into Jan-Mar 2012 quarter seems much improved. Only Hyderabad and Kolkata show a marginal dip in expected employment growth rate in Q1, CY 2012 compared to the last quarter. All the other cities are expected to log higher growth in employment numbers.

Ahmedabad

In Ahmedabad, the employment numbers grew at a consistent 3.6% rate, through all the quarters of Calendar Year 2011. This was however lower than the 4.9% rate of growth clocked in Oct-Dec 2010 quarter. The employment outlook for the current Jan-Mar 2012 quarter looks to have improved with job numbers expected to rise by 4.8%. The sectors expected to show highest employment growth are Healthcare, Pharma and IT/ITES. These are closely followed by the Manufacturing-Non-machinery and Manufacturing-Machinery and Equipments sectors.

Bangalore

Except for a marginal dip in July-Sept 2011 quarter, employment opportunity in Bangalore grew at 4% plus level. The outlook for Q1of CalendarYear 2012 looks to be better than the 2011 average. The sectors expected to show the highest employment growth are Media, Pharma, Healthcare and IT/ITES.

Chennai

Chennai had a stellar employment growth in the fourth quarter of Calendar Year 2010. The growth numbers for Calendar Year 2011 were progressively lower in comparison. It optimistically looks forward to Q1, CY2012 to salvage the fall with an expected 4.4% increase. The sectors with better growth outlook are Retail, Pharma, Media, Hospitality, and Manufacturing.

Delhi & NCR

Delhi had a lower than average employment growth in Oct-Dec 2010 quarter. Compared to it, the growth rates in Calendar Year 2011 thus look better. However, we can also see a dip in the growth rates in the second half of 2011. The 4.9% job growth expectation for next quarter is better than both last quarter and Calendar Year 2011 average. The sectors expected to show highest job growth are Pharma, Education, IT/ITES and Manufacturing. The Real Estate sector employment outlook has also improved, and will create jobs in greater numbers.

Hyderabad

Hyderabad employment numbers grew at around 4% in the first three quarters of Calendar Year 2011. The growth rate accelerated to 4.7% in the Oct-Dec 2011 quarter. Jan-Mar 2012 outlook remains stable at 4.5% expected employment growth. Most optimistic growth outlooks are observed in IT/ITES and Pharma sectors. Healthcare, Hospitality and Transport, Storage & Communication sectors are also going to be important players.

Kolkata

Kolkata employment growth was lower than the eight city average throughout 2011. It though managed to reduce the gap in the Oct-Dec 2011 quarter. At 4.0% expected growth in Q1 of CY 2012, its outlook does not show much improvement compared to last quarter and continues to be below the 8 city average. Media and Hospitality sectors are most optimistic about new hiring in the current quarter.

Mumbai

Mumbai employment grew at 4.0% over the first three quarters of 2011, lower than the 4.5% growth rate recorded in the last quarter of Calendar Year 2010. It dipped further to 3.8% in the Oct-Dec 2011 quarter. Its outlook for Q1, Calendar Year 2012 shows significant improvement. BFSI, IT/ITES and Hospitality are the most optimistic sectors.

Pune

Among the 8 cities, Pune’s employment growth scenario has been the most buoyant with higher than average growth across all quarters surveyed. Its lowest rate of growth was in July-Sept 2011 quarter, but has seen significant turnaround since then. Its employment is expected to grow at 6.6% in Q1, Calendar Year 2012. Hospitality, Retail, Healthcare, Non-machinery Manufacturing, IT/ITES and Education are the most promising sectors.

city-wise employment outlookTransport, Storage and CommunicationBetween October and December 2011, the Transport, Storage and Communication sector has added 8,403 jobs and is expected to add another 10,042 jobs over January to March 2012. This sector is expected to add 49,480 jobs in the Calendar Year 2012.

?

and November 2011, against 46.8 million in the Jan-Nov period of last year. However, it managed to utilise just 20 percent of overseas entitlement, against 39 percent into India by foreign airlines.Despite a 17% growth in passenger traffic, India's civil aviation industry hit turbulent weather in 2011, with rising jet fuel and interest costs eating into the margins of carriers. Issue of rationalisation of federal and state levies on jet fuel is still to be addressed. Government has proposed to allow foreign airlines to buy up to 49% stake in the domestic carriers.

?Finances of Air India and Kingfisher are in deep red. Kingfisher Airlines, which had acquired Air Deccan in 2007, shut down the budget operations to become a full-service carrier. The only carrier that remained a profit-making operation is the low-cost IndiGo. This has severely restricted the growth prospect of the sector.

?The highway construction target of 20-km a day set by the National Highways Authority of India (NHAI) has still not been realised. Only 8.75 km a day has been constructed in the current financial year till date. The highway construction target for the current year was set at 3,570 km - 2,500 km for NHAI and 1,070 km for the Road Transport Ministry. However, only 624 km has been completed by the Ministry and NHAI has been able to complete 690 km.

?Construction of rural roads under the Prime Minister Gram Sadak Yojana is in troubled waters in many places due to Maoist threat.

?Indian Railways carried 704.75 million tonnes of revenue-earning freight traffic during the first three quarters of the FY 2011-12, showing 4.67% y-o-y growth. Total earnings during April to December 2011 registered an increase of 10.20%. Total numbers of passengers booked during the period were 5987 million compared to 5691 million last year, showing an increase of 5.20%.

?According to Indian Port Association, container traffic through major ports in India grew by 4% year-over-year in the first eight months of fiscal 2011-12. Traffic at the ports from April through November was 5.18 million 20-foot equivalent units, up from 5 million a year earlier. The tonnage of containerized traffic increased by 8.2% to 79.6 million metric tons.

?Indian Shipping Minister G.K. Vasan said the government plans to expand overall port capacity to 3.13 billion tons by 2020 with an anticipated total investment of about $100 billion.

Indian carriers flew 55 million domestic passengers between January

16000

14000

12000

10000

8000

6000

4000

2000

Estimated Jobs in 2011 Expected Jobs - January to March 2012

Mumbai Delhi & NCR Chennai Kolkata Bangalore Hyderabad Pune Ahmedabad

109,600 110,900 62,200 24,900 22,400 15,700 12,900 7,100

39,10034,200

19,100

7,800 7,600

4,700 5,2002,500


Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

23%

22%

2%

34%

8%

43%

69%

26%

5%

25%

32%

13%


2,722,000 2,730,403 2,740,445 2,779,883


September 2011

Note: Employment numbers are given as round figures




12.4% 11.1%



Customer Service

Senior Management

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

For all the cities except Delhi & NCR, Hyderabad and Bangalore, Oct-Dec 2011 employment growth rates were lower than Oct-Dec 2010 quarter. The difference is marginal in case of Hyderabad. For the other two, the uptick seems more due to the significantly below average rate of employment growth recorded in the Oct-Dec 2010 quarter. Overall, the 8 city average growth rate fell from 5.2% in Oct-Dec 2010 to 4.3% in Oct-Dec 2011. The sharpest falls were seen in Chennai, Pune and Kolkata. The outlook going into Jan-Mar 2012 quarter seems much improved. Only Hyderabad and Kolkata show a marginal dip in expected employment growth rate in Q1, CY 2012 compared to the last quarter. All the other cities are expected to log higher growth in employment numbers.

Ahmedabad

In Ahmedabad, the employment numbers grew at a consistent 3.6% rate, through all the quarters of Calendar Year 2011. This was however lower than the 4.9% rate of growth clocked in Oct-Dec 2010 quarter. The employment outlook for the current Jan-Mar 2012 quarter looks to have improved with job numbers expected to rise by 4.8%. The sectors expected to show highest employment growth are Healthcare, Pharma and IT/ITES. These are closely followed by the Manufacturing-Non-machinery and Manufacturing-Machinery and Equipments sectors.

Bangalore

Except for a marginal dip in July-Sept 2011 quarter, employment opportunity in Bangalore grew at 4% plus level. The outlook for Q1of CalendarYear 2012 looks to be better than the 2011 average. The sectors expected to show the highest employment growth are Media, Pharma, Healthcare and IT/ITES.

Chennai

Chennai had a stellar employment growth in the fourth quarter of Calendar Year 2010. The growth numbers for Calendar Year 2011 were progressively lower in comparison. It optimistically looks forward to Q1, CY2012 to salvage the fall with an expected 4.4% increase. The sectors with better growth outlook are Retail, Pharma, Media, Hospitality, and Manufacturing.

Delhi & NCR

Delhi had a lower than average employment growth in Oct-Dec 2010 quarter. Compared to it, the growth rates in Calendar Year 2011 thus look better. However, we can also see a dip in the growth rates in the second half of 2011. The 4.9% job growth expectation for next quarter is better than both last quarter and Calendar Year 2011 average. The sectors expected to show highest job growth are Pharma, Education, IT/ITES and Manufacturing. The Real Estate sector employment outlook has also improved, and will create jobs in greater numbers.

Hyderabad

Hyderabad employment numbers grew at around 4% in the first three quarters of Calendar Year 2011. The growth rate accelerated to 4.7% in the Oct-Dec 2011 quarter. Jan-Mar 2012 outlook remains stable at 4.5% expected employment growth. Most optimistic growth outlooks are observed in IT/ITES and Pharma sectors. Healthcare, Hospitality and Transport, Storage & Communication sectors are also going to be important players.

Kolkata

Kolkata employment growth was lower than the eight city average throughout 2011. It though managed to reduce the gap in the Oct-Dec 2011 quarter. At 4.0% expected growth in Q1 of CY 2012, its outlook does not show much improvement compared to last quarter and continues to be below the 8 city average. Media and Hospitality sectors are most optimistic about new hiring in the current quarter.

Mumbai

Mumbai employment grew at 4.0% over the first three quarters of 2011, lower than the 4.5% growth rate recorded in the last quarter of Calendar Year 2010. It dipped further to 3.8% in the Oct-Dec 2011 quarter. Its outlook for Q1, Calendar Year 2012 shows significant improvement. BFSI, IT/ITES and Hospitality are the most optimistic sectors.

Pune

Among the 8 cities, Pune’s employment growth scenario has been the most buoyant with higher than average growth across all quarters surveyed. Its lowest rate of growth was in July-Sept 2011 quarter, but has seen significant turnaround since then. Its employment is expected to grow at 6.6% in Q1, Calendar Year 2012. Hospitality, Retail, Healthcare, Non-machinery Manufacturing, IT/ITES and Education are the most promising sectors.

city-wise employment outlookTransport, Storage and CommunicationBetween October and December 2011, the Transport, Storage and Communication sector has added 8,403 jobs and is expected to add another 10,042 jobs over January to March 2012. This sector is expected to add 49,480 jobs in the Calendar Year 2012.

?

and November 2011, against 46.8 million in the Jan-Nov period of last year. However, it managed to utilise just 20 percent of overseas entitlement, against 39 percent into India by foreign airlines.Despite a 17% growth in passenger traffic, India's civil aviation industry hit turbulent weather in 2011, with rising jet fuel and interest costs eating into the margins of carriers. Issue of rationalisation of federal and state levies on jet fuel is still to be addressed. Government has proposed to allow foreign airlines to buy up to 49% stake in the domestic carriers.

?Finances of Air India and Kingfisher are in deep red. Kingfisher Airlines, which had acquired Air Deccan in 2007, shut down the budget operations to become a full-service carrier. The only carrier that remained a profit-making operation is the low-cost IndiGo. This has severely restricted the growth prospect of the sector.

?The highway construction target of 20-km a day set by the National Highways Authority of India (NHAI) has still not been realised. Only 8.75 km a day has been constructed in the current financial year till date. The highway construction target for the current year was set at 3,570 km - 2,500 km for NHAI and 1,070 km for the Road Transport Ministry. However, only 624 km has been completed by the Ministry and NHAI has been able to complete 690 km.

?Construction of rural roads under the Prime Minister Gram Sadak Yojana is in troubled waters in many places due to Maoist threat.

?Indian Railways carried 704.75 million tonnes of revenue-earning freight traffic during the first three quarters of the FY 2011-12, showing 4.67% y-o-y growth. Total earnings during April to December 2011 registered an increase of 10.20%. Total numbers of passengers booked during the period were 5987 million compared to 5691 million last year, showing an increase of 5.20%.

?According to Indian Port Association, container traffic through major ports in India grew by 4% year-over-year in the first eight months of fiscal 2011-12. Traffic at the ports from April through November was 5.18 million 20-foot equivalent units, up from 5 million a year earlier. The tonnage of containerized traffic increased by 8.2% to 79.6 million metric tons.

?Indian Shipping Minister G.K. Vasan said the government plans to expand overall port capacity to 3.13 billion tons by 2020 with an anticipated total investment of about $100 billion.

Indian carriers flew 55 million domestic passengers between January

16000

14000

12000

10000

8000

6000

4000

2000

Estimated Jobs in 2011 Expected Jobs - January to March 2012

Mumbai Delhi & NCR Chennai Kolkata Bangalore Hyderabad Pune Ahmedabad

109,600 110,900 62,200 24,900 22,400 15,700 12,900 7,100

39,10034,200

19,100

7,800 7,600

4,700 5,2002,500


Campus

HR Agency

Referrals

Social Media

Others

by experience

by function

by hiring sources

23%

22%

2%

34%

8%

43%

69%

26%

5%

25%

32%

13%


2,722,000 2,730,403 2,740,445 2,779,883


September 2011

Note: Employment numbers are given as round figures




12.4% 11.1%



Customer Service

Senior Management

< 1 Year

1 - 4 Years

5 - 10 years

> 10 Years

Appendix

Banking, Financial Services and Insurance 968,055 71,605 15,657Education, Training and Consultancy 9,886,593 87,290 23,815Energy 924,528 30,208 7,710Healthcare 3,621,177 273,571 72,473Hospitality 6,309,121 230,213 60,308Information Technology & Information Technology Enabled Services 2,102,421 227,328 54,926Manufacturing - Machinery and Equipment 1,190,736 59,180 12,732Manufacturing - Non-Machinery Products 4,662,741 163,075 40,245Media and Entertainment 1,482,898 162,264 43,474Pharma 335,455 59,957 13,642Real Estate and Construction 988,815 132,906 26,669Trade including Consumer, Retail and Services 693,534 54,230 13,832Transport, Storage and Communication 2,730,403 49,480 10,042

A1: Expected Increase in Employment across Different Sectors Estimated

Employment December 2011

Expected Employment

Jan - Mar 2012

ExpectedEmployment

Jan - Dec 2012

Banking, Financial Services and Insurance 11.7 % 12.5 %Education, Training and Consultancy 11.2 % 11.5 %Energy 11.8 % 12.2 %Healthcare 16.1 % 16.0 %Hospitality 14.9 % 15.3 %Information Technology & Information Technology Enabled Services 15.9 % 18.5 %Manufacturing - Machinery and Equipment 10.4 % 10.9 %Manufacturing - Non-Machinery Products 13.5 % 14.5 %Media and Entertainment 15.3 % 16.7 %Pharma 16.8 % 15.6 %Real Estate and Construction 13.0 % 13.1 %Trade including Consumer, Retail and Services 14.4 % 15.9 %Transport, Storage and Communication 12.4 % 11.1 %

A2: Expected Increase in Salary across Different Sectors - Lateral Job ShiftEstimated Average Increase

during October to December 2011Expected Average Increase

during January to March 2012

summary and conclusion

The current Ma Foi Randstad Employment Survey (MEtS) covers employment generation and other related issues such as sectoral distribution of job growth, salary hikes for lateral job shifts, composition of new hires in terms of experience, functional area and hiring sources for the October-December Quarter of Calendar Year 2011 and captures the industry expectations on how the employment scenario will develop over the January-March 2012 Quarter of CY 2012. A summary review of job generation record of the 13 sectors in the previous year is also presented, and compared against expected scenario in 2012.

In the full calendar year 2011, around 1.4 million jobs were generated in the 13 sectors covered by MEtS. This is more than 10% lower than the 1.6 million job generation expected at the beginning of 2011. The last quarter data, however, manages to look better than expectations. 0.36 million jobs were generated in October-December Quarter of Calendar Year 2011 against an expectation of 0.33 million. The better than expected employment growth figure is supported by the recently released November IIP numbers. Industrial production in November 2011 not only reversed the negative growth of October 2011, but also managed to beat the growth rate of the previous four months. This improvement in industrial climate has helped in generating more jobs than was expected at the beginning of the Oct-Dec 2011 quarter.

Healthcare, Hospitality and IT/ITES were the major job creators in the last quarter. Media and Entertainment also did particularly well. Real Estate & Construction and Transport, Storage & Communication sectors were the underperformers. Going forward, in 2012, companies in the Pharma, IT/ITES, Media & Entertainment and Real Estate & Construction sectors are most optimistic about new hiring – with up to 10% plus job growth rates. In terms of number of jobs expected to be created, Healthcare, Hospitality and IT/ITES are looking forward to add more than 2 lakh jobs, whereas Manufacturing (non-machinery products), Media & Entertainment and Real Estate & Construction sectors are expecting 1 lakh plus additions.

The international economic gloom is far from over, except some titbit of positive news from US. Many of the domestic economic worries like inflation, rupee depreciation, budget deficit are still not back to the comfort zone. However, the market sentiments are positive with hope for better performance during 2012, now that worse is over. The latest MEtS survey seems to capture this mood, with almost all the sectors showing a better growth outlook for the coming months, relative to their performance during the October-December Quarter of Calendar Year 2011.

Banking, Financial Services and Insurance 28.90 % 38.60 % 29.70 % 2.70 %Education, Training and Consultancy 25.30 % 38.20 % 32.60 % 3.90 %Energy 25.40 % 29.30 % 42.70 % 2.50 %Healthcare 17.30 % 42.50 % 38.40 % 1.90 %Hospitality 26.00 % 39.20 % 32.80 % 2.60 %Information Technology & Information Technology Enabled Services 25.00 % 38.70 % 29.80 % 6.50 %Manufacturing - Machinery and Equipment 20.20 % 42.40 % 33.60 % 3.90 %Manufacturing - Non-Machinery Products 18.90 % 53.70 % 26.70 % 0.70 %Media and Entertainment 18.10 % 49.20 % 25.70 % 7.00 %Pharma 20.80 % 31.80 % 46.10 % 1.40 %Real Estate and Construction 25.00 % 38.00 % 35.80 % 1.20 %Trade including Consumer, Retail and Services 21.30 % 43.50 % 28.30 % 6.90 %Transport, Storage and Communication 34.00 % 42.80 % 23.20 % 0.10 %

A3: Composition of New Hires by Experience Less than 1 year

During October to December 2011

1 to 4 years 5 to 10 years More than 10 years


A4: Composition of New Hires by Functional Areas Support functions

such as Admin./Accounts etc.


Core activities including

Marketing and Business Development

Customer Services related

Higher Management

Appendix

Banking, Financial Services and Insurance 968,055 71,605 15,657Education, Training and Consultancy 9,886,593 87,290 23,815Energy 924,528 30,208 7,710Healthcare 3,621,177 273,571 72,473Hospitality 6,309,121 230,213 60,308Information Technology & Information Technology Enabled Services 2,102,421 227,328 54,926Manufacturing - Machinery and Equipment 1,190,736 59,180 12,732Manufacturing - Non-Machinery Products 4,662,741 163,075 40,245Media and Entertainment 1,482,898 162,264 43,474Pharma 335,455 59,957 13,642Real Estate and Construction 988,815 132,906 26,669Trade including Consumer, Retail and Services 693,534 54,230 13,832Transport, Storage and Communication 2,730,403 49,480 10,042

A1: Expected Increase in Employment across Different Sectors Estimated

Employment December 2011

Expected Employment

Jan - Mar 2012

ExpectedEmployment

Jan - Dec 2012

Banking, Financial Services and Insurance 11.7 % 12.5 %Education, Training and Consultancy 11.2 % 11.5 %Energy 11.8 % 12.2 %Healthcare 16.1 % 16.0 %Hospitality 14.9 % 15.3 %Information Technology & Information Technology Enabled Services 15.9 % 18.5 %Manufacturing - Machinery and Equipment 10.4 % 10.9 %Manufacturing - Non-Machinery Products 13.5 % 14.5 %Media and Entertainment 15.3 % 16.7 %Pharma 16.8 % 15.6 %Real Estate and Construction 13.0 % 13.1 %Trade including Consumer, Retail and Services 14.4 % 15.9 %Transport, Storage and Communication 12.4 % 11.1 %

A2: Expected Increase in Salary across Different Sectors - Lateral Job ShiftEstimated Average Increase

during October to December 2011Expected Average Increase

during January to March 2012

summary and conclusion

The current Ma Foi Randstad Employment Survey (MEtS) covers employment generation and other related issues such as sectoral distribution of job growth, salary hikes for lateral job shifts, composition of new hires in terms of experience, functional area and hiring sources for the October-December Quarter of Calendar Year 2011 and captures the industry expectations on how the employment scenario will develop over the January-March 2012 Quarter of CY 2012. A summary review of job generation record of the 13 sectors in the previous year is also presented, and compared against expected scenario in 2012.

In the full calendar year 2011, around 1.4 million jobs were generated in the 13 sectors covered by MEtS. This is more than 10% lower than the 1.6 million job generation expected at the beginning of 2011. The last quarter data, however, manages to look better than expectations. 0.36 million jobs were generated in October-December Quarter of Calendar Year 2011 against an expectation of 0.33 million. The better than expected employment growth figure is supported by the recently released November IIP numbers. Industrial production in November 2011 not only reversed the negative growth of October 2011, but also managed to beat the growth rate of the previous four months. This improvement in industrial climate has helped in generating more jobs than was expected at the beginning of the Oct-Dec 2011 quarter.

Healthcare, Hospitality and IT/ITES were the major job creators in the last quarter. Media and Entertainment also did particularly well. Real Estate & Construction and Transport, Storage & Communication sectors were the underperformers. Going forward, in 2012, companies in the Pharma, IT/ITES, Media & Entertainment and Real Estate & Construction sectors are most optimistic about new hiring – with up to 10% plus job growth rates. In terms of number of jobs expected to be created, Healthcare, Hospitality and IT/ITES are looking forward to add more than 2 lakh jobs, whereas Manufacturing (non-machinery products), Media & Entertainment and Real Estate & Construction sectors are expecting 1 lakh plus additions.

The international economic gloom is far from over, except some titbit of positive news from US. Many of the domestic economic worries like inflation, rupee depreciation, budget deficit are still not back to the comfort zone. However, the market sentiments are positive with hope for better performance during 2012, now that worse is over. The latest MEtS survey seems to capture this mood, with almost all the sectors showing a better growth outlook for the coming months, relative to their performance during the October-December Quarter of Calendar Year 2011.


A3: Composition of New Hires by Experience Less than 1 year


1 to 4 years 5 to 10 years More than 10 years


A4: Composition of New Hires by Functional Areas Support functions

such as Admin./Accounts etc.





Higher Management

about Ma Foi Randstad

Ma Foi Randstad is an international HR service provider servicing world class companies across the globe. Started in 1992, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands individuals in 36 countries and has worked for over 250 Fortune 500 organizations.

Ma Foi Randstad offers the broadest HR services portfolio ranging from Search, Selection, Staffing, Inhouse Services, Consulting, Outsourcing, Training and Assessment. The organization has a vast network of offices across the country to be within reach of candidates and flexi workers.

Ma Foi Randstad continues to focus on developing customized and innovative HR services, leveraging on its unique strengths of geographical presence and end-to-end capability across all HR service functions.

about Randstad

Randstad specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placement to inhouse, professionals, search & selection, and HR Solutions. The Randstad Group is one of the leading HR services providers in the world with top three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan. End 2011 Randstad had approximately 28,700 corporate employees and around 4,700 branches and inhouse locations in 40 countries around the world. Randstad generated a revenue of € 16.2 billion in 2011. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information see www.randstad.com.

about Indicus Analytics

Indicus Analytics is an economics research and data analysis firm based in New Delhi. Indicus examines many aspects of the Indian economy both at the national and sub-national level It conducts monitoring and evaluation studies, indexation and ratings, as well as policy research.

The endeavour of this research is to use it to broaden the public policy debate to promote liberalism and the mechanisms of the market for the stimulation of growth in India. The extension of the competitive market mechanism of resource allocation to the economy as a whole requires rigorous and robust understanding of institutions that will facilitate the extension. Indicus research thus focuses on the institutional capabilities as well as the regulatory processes of these institutions.

Our research services have been used by academia, government, research organizations, civil society, media, international institutions and industry. Academic institutions such as Harvard, Cambridge, Stanford Universities; national and international government organizations such as RBI, Finance Commission, DFID, USAID, various ministries; international organizations such as World Bank, UNICEF, UNDP; media groups such as India Today, Outlook, Indian Express; industry such as IKEA, Microsoft, VISA; consulting firms such as McKinsey, BCG, E&Y; NGOs and civil society organizations such as National Foundation of India, Liberty Institute have been some of our key sponsors.

Indicus started in December 2000 and has since become India's premier economics research firm. National and international corporate bodies, industry associations, governments, academia and media houses have used our research to better understand the Indian economy and markets. Key decision-makers such as the President of India Dr. A.P.J Abdul Kalam, the Prime Minister Dr. Manmohan Singh and the Finance Minister Mr. P. Chidambaram have referred to Indicus' work.

Constant interaction with national and international experts and our ongoing non-funded research activities are the key factors that enable us to maintain a high quality of output. Our persistent endeavor to keep abreast of new developments in research methodology gives us the ability to bring out fresh insights from otherwise intractable information. Most important factor behind our success has been our ability to triangulate between (i) the objectives and motivations of the sponsor, (ii) information availability and robust methodologies, and (iii) structure of the Indian economy. Apart from quantitative economic research of secondary data, Indicus conducts large scale surveys, qualitative analysis, indexation, forecasting, evaluation and monitoring, publishes white papers and policy briefs.

HR Statistical Research

We offer comprehensive research consulting that helps our clients in informed decision making. Our team of dedicated research professionals use proven research methods to gather data, interpret it and prepare a comprehensive and valuable report for the client.

Some of our research services include:

?Benchmarking HR practices involves recruitment strategies, innovations in retention policies and performance management systems.

?India entry strategy helps global clients set shop in India. We support clients by providing them research support for location, people and operations.

?Factor costing is a comparative study of locations (cities) in terms of factor costs - infrastructure, availability of people, technology and public facilities among others.

?Resource pool analysis helps in the assessment.

If you are looking for statistical research assistance, please write to us at

or call us at [email protected]

+91 44 61016101

Banking, Financial Services and Insurance 17.00 % 32.40 % 24.10 % 4.30 % 22.30 % Education, Training and Consultancy 10.40 % 31.20 % 20.10 % 1.90 % 36.40 % Energy 12.00 % 29.20 % 21.70 % 10.10 % 26.90 % Healthcare 14.20 % 31.90 % 23.20 % 6.20 % 24.50 % Hospitality 12.20 % 27.80 % 26.60 % 3.80 % 29.60 % Information Technology & Information Technology Enabled Services 17.70 % 28.70 % 32.40 % 7.70 % 13.60 % Manufacturing - Machinery and Equipment 9.60 % 31.50 % 23.30 % 5.30 % 30.40 % Manufacturing - Non-Machinery Products 8.70 % 28.70 % 31.30 % 2.90 % 28.50 % Media and Entertainment 8.10 % 26.70 % 38.60 % 3.00 % 23.60 % Pharma 9.10 % 36.10 % 24.00 % 1.50 % 29.30 % Real Estate and Construction 6.70 % 33.10 % 32.50 % 6.00 % 21.60 % Trade including Consumer, Retail and Services 12.40 % 22.50 % 28.80 % 5.60 % 30.80 % Transport, Storage and Communication 12.50 % 24.90 % 31.80 % 5.00 % 25.80 %

A5: Share of Different Hiring Sources for New HiresCampus

Proportion of New Hires

HR Agency Referrals Social Media Others

Ahmedabad 7100 1900 2500 3.6 % 3.6 % 4.8 %Bangalore 22400 6400 7600 4.3 % 4.6 % 5.3 %Chennai 62200 15900 19100 3.9 % 3.8 % 4.4 %Delhi & NCR 110900 28100 34200 4.4 % 4.2 % 4.9 %Hyderabad 15700 4700 4700 4.2 % 4.7 % 4.5 %Kolkatta 24900 7700 7800 3.5 % 4.1 % 4.0 %Mumbai 109600 28000 39100 4.0 % 3.8 % 5.1 %Pune 12900 4000 5200 4.6 % 5.3 % 6.6 %

A6: City-wise Expected Increase in Employment and Growth Rate Estimated

Jan - Dec 2011

Increase in Employment

ExpectedJan - Mar 2012

EstimatedJan - Dec 2011

Growth in Employment


Ahmedabad 14.3 % 15.0 % 14.1 %Bangalore 15.0 % 13.8 % 15.7 %Chennai 14.3 % 12.2 % 13.9 %Delhi & NCR 14.5 % 12.2 % 14.3 %Hyderabad 14.2 % 12.7 % 14.8 %Kolkatta 13.7 % 13.7 % 13.4 %Mumbai 14.2 % 11.1 % 15.5 %Pune 14.9 % 12.7 % 14.7 %

Ahmedabad 21.2 % 40.8 % 34.9 % 3.1 % 17.4 % 44.9 % 34.3 % 3.4 %Bangalore 15.0 % 47.0 % 35.9 % 2.1 % 11.9 % 53.6 % 32.7 % 1.9 %Chennai 27.9 % 38.2 % 32.8 % 1.1 % 31.3 % 34.5 % 33.7 % 0.5 %Delhi & NCR 26.4 % 38.7 % 32.4 % 2.5 % 31.8 % 33.4 % 32.9 % 1.9 %Hyderabad 22.1 % 42.1 % 33.3 % 2.5 % 19.6 % 39.2 % 36.9 % 4.4 %Kolkatta 24.1 % 57.1 % 15.3 % 3.6 % 20.0 % 59.1 % 17.7 % 3.2 %Mumbai 23.6 % 37.2 % 34.5 % 4.7 % 26.7 % 44.6 % 23.6 % 5.1 %Pune 30.3 % 33.3 % 33.0 % 3.4 % 22.4 % 33.1 % 41.1 % 3.4 %

A8 : City-wise Share of DifferentExperience Brackets amongst New Hires Less than

1 year

January to December 2011

1 to 4 years 5 to 10 yearsGreater than

10 yearsLess than

1 year

October to December 2011


10 years

Ahmedabad 15.3 % 52.1 % 31.0 % 1.7 % 9.7 % 47.1 % 42.0 % 1.2 %Bangalore 11.6 % 49.2 % 36.8 % 2.3 % 8.7 % 51.7 % 38.2 % 1.4 %Chennai 13.8 % 54.2 % 30.8 % 1.1 % 10.8 % 64.2 % 23.5 % 1.5 %Delhi & NCR 12.2 % 55.9 % 30.0 % 1.9 % 9.7 % 50.8 % 37.4 % 2.1 %Hyderabad 10.9 % 56.3 % 29.8% 3.0 % 9.2 % 67.8 % 20.4 % 2.6 %Kolkatta 19.1 % 66.3 % 12.1 % 2.5 % 11.9 % 72.0 % 14.8 % 1.3 %Mumbai 12.9 % 65.0 % 20.7 % 1.4 % 9.9 % 68.5 % 20.2 % 1.4 %Pune 12.9 % 61.0 % 21.7 % 4.4 % 10.3 % 59.9 % 27.6 % 2.2 %

A9: City-wise Share of Different Functional Areas amongst New Hires

Support functions such as

Admin./Accounts etc.



January to December 2011 October to December 2011







Higher Management Higher Management

A7: City-wise Likely Increase in Salary - Lateral Job ShiftEstimated

Jan - Dec 2011

Average Salary Hike

EstimatedOct - Dec 2011




about Ma Foi Randstad

Ma Foi Randstad is an international HR service provider servicing world class companies across the globe. Started in 1992, the company has grown into a full spectrum HR services provider for clients worldwide. It has helped generate career opportunities for thousands individuals in 36 countries and has worked for over 250 Fortune 500 organizations.

Ma Foi Randstad offers the broadest HR services portfolio ranging from Search, Selection, Staffing, Inhouse Services, Consulting, Outsourcing, Training and Assessment. The organization has a vast network of offices across the country to be within reach of candidates and flexi workers.

Ma Foi Randstad continues to focus on developing customized and innovative HR services, leveraging on its unique strengths of geographical presence and end-to-end capability across all HR service functions.

about Randstad

Randstad specializes in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placement to inhouse, professionals, search & selection, and HR Solutions. The Randstad Group is one of the leading HR services providers in the world with top three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan. End 2011 Randstad had approximately 28,700 corporate employees and around 4,700 branches and inhouse locations in 40 countries around the world. Randstad generated a revenue of € 16.2 billion in 2011. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad Holding nv is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information see www.randstad.com.

about Indicus Analytics

Indicus Analytics is an economics research and data analysis firm based in New Delhi. Indicus examines many aspects of the Indian economy both at the national and sub-national level It conducts monitoring and evaluation studies, indexation and ratings, as well as policy research.

The endeavour of this research is to use it to broaden the public policy debate to promote liberalism and the mechanisms of the market for the stimulation of growth in India. The extension of the competitive market mechanism of resource allocation to the economy as a whole requires rigorous and robust understanding of institutions that will facilitate the extension. Indicus research thus focuses on the institutional capabilities as well as the regulatory processes of these institutions.

Our research services have been used by academia, government, research organizations, civil society, media, international institutions and industry. Academic institutions such as Harvard, Cambridge, Stanford Universities; national and international government organizations such as RBI, Finance Commission, DFID, USAID, various ministries; international organizations such as World Bank, UNICEF, UNDP; media groups such as India Today, Outlook, Indian Express; industry such as IKEA, Microsoft, VISA; consulting firms such as McKinsey, BCG, E&Y; NGOs and civil society organizations such as National Foundation of India, Liberty Institute have been some of our key sponsors.

Indicus started in December 2000 and has since become India's premier economics research firm. National and international corporate bodies, industry associations, governments, academia and media houses have used our research to better understand the Indian economy and markets. Key decision-makers such as the President of India Dr. A.P.J Abdul Kalam, the Prime Minister Dr. Manmohan Singh and the Finance Minister Mr. P. Chidambaram have referred to Indicus' work.

Constant interaction with national and international experts and our ongoing non-funded research activities are the key factors that enable us to maintain a high quality of output. Our persistent endeavor to keep abreast of new developments in research methodology gives us the ability to bring out fresh insights from otherwise intractable information. Most important factor behind our success has been our ability to triangulate between (i) the objectives and motivations of the sponsor, (ii) information availability and robust methodologies, and (iii) structure of the Indian economy. Apart from quantitative economic research of secondary data, Indicus conducts large scale surveys, qualitative analysis, indexation, forecasting, evaluation and monitoring, publishes white papers and policy briefs.

HR Statistical Research

We offer comprehensive research consulting that helps our clients in informed decision making. Our team of dedicated research professionals use proven research methods to gather data, interpret it and prepare a comprehensive and valuable report for the client.

Some of our research services include:

?Benchmarking HR practices involves recruitment strategies, innovations in retention policies and performance management systems.

?India entry strategy helps global clients set shop in India. We support clients by providing them research support for location, people and operations.

?Factor costing is a comparative study of locations (cities) in terms of factor costs - infrastructure, availability of people, technology and public facilities among others.

?Resource pool analysis helps in the assessment.

If you are looking for statistical research assistance, please write to us at

or call us at [email protected]

+91 44 61016101

Banking, Financial Services and Insurance 17.00 % 32.40 % 24.10 % 4.30 % 22.30 % Education, Training and Consultancy 10.40 % 31.20 % 20.10 % 1.90 % 36.40 % Energy 12.00 % 29.20 % 21.70 % 10.10 % 26.90 % Healthcare 14.20 % 31.90 % 23.20 % 6.20 % 24.50 % Hospitality 12.20 % 27.80 % 26.60 % 3.80 % 29.60 % Information Technology & Information Technology Enabled Services 17.70 % 28.70 % 32.40 % 7.70 % 13.60 % Manufacturing - Machinery and Equipment 9.60 % 31.50 % 23.30 % 5.30 % 30.40 % Manufacturing - Non-Machinery Products 8.70 % 28.70 % 31.30 % 2.90 % 28.50 % Media and Entertainment 8.10 % 26.70 % 38.60 % 3.00 % 23.60 % Pharma 9.10 % 36.10 % 24.00 % 1.50 % 29.30 % Real Estate and Construction 6.70 % 33.10 % 32.50 % 6.00 % 21.60 % Trade including Consumer, Retail and Services 12.40 % 22.50 % 28.80 % 5.60 % 30.80 % Transport, Storage and Communication 12.50 % 24.90 % 31.80 % 5.00 % 25.80 %

A5: Share of Different Hiring Sources for New HiresCampus

Proportion of New Hires

HR Agency Referrals Social Media Others

Ahmedabad 7100 1900 2500 3.6 % 3.6 % 4.8 %Bangalore 22400 6400 7600 4.3 % 4.6 % 5.3 %Chennai 62200 15900 19100 3.9 % 3.8 % 4.4 %Delhi & NCR 110900 28100 34200 4.4 % 4.2 % 4.9 %Hyderabad 15700 4700 4700 4.2 % 4.7 % 4.5 %Kolkatta 24900 7700 7800 3.5 % 4.1 % 4.0 %Mumbai 109600 28000 39100 4.0 % 3.8 % 5.1 %Pune 12900 4000 5200 4.6 % 5.3 % 6.6 %

A6: City-wise Expected Increase in Employment and Growth Rate Estimated

Jan - Dec 2011

Increase in Employment


EstimatedJan - Dec 2011

Growth in Employment


Ahmedabad 14.3 % 15.0 % 14.1 %Bangalore 15.0 % 13.8 % 15.7 %Chennai 14.3 % 12.2 % 13.9 %Delhi & NCR 14.5 % 12.2 % 14.3 %Hyderabad 14.2 % 12.7 % 14.8 %Kolkatta 13.7 % 13.7 % 13.4 %Mumbai 14.2 % 11.1 % 15.5 %Pune 14.9 % 12.7 % 14.7 %

Ahmedabad 21.2 % 40.8 % 34.9 % 3.1 % 17.4 % 44.9 % 34.3 % 3.4 %Bangalore 15.0 % 47.0 % 35.9 % 2.1 % 11.9 % 53.6 % 32.7 % 1.9 %Chennai 27.9 % 38.2 % 32.8 % 1.1 % 31.3 % 34.5 % 33.7 % 0.5 %Delhi & NCR 26.4 % 38.7 % 32.4 % 2.5 % 31.8 % 33.4 % 32.9 % 1.9 %Hyderabad 22.1 % 42.1 % 33.3 % 2.5 % 19.6 % 39.2 % 36.9 % 4.4 %Kolkatta 24.1 % 57.1 % 15.3 % 3.6 % 20.0 % 59.1 % 17.7 % 3.2 %Mumbai 23.6 % 37.2 % 34.5 % 4.7 % 26.7 % 44.6 % 23.6 % 5.1 %Pune 30.3 % 33.3 % 33.0 % 3.4 % 22.4 % 33.1 % 41.1 % 3.4 %

A8 : City-wise Share of DifferentExperience Brackets amongst New Hires Less than

1 year

January to December 2011


10 yearsLess than

1 year

October to December 2011


10 years

Ahmedabad 15.3 % 52.1 % 31.0 % 1.7 % 9.7 % 47.1 % 42.0 % 1.2 %Bangalore 11.6 % 49.2 % 36.8 % 2.3 % 8.7 % 51.7 % 38.2 % 1.4 %Chennai 13.8 % 54.2 % 30.8 % 1.1 % 10.8 % 64.2 % 23.5 % 1.5 %Delhi & NCR 12.2 % 55.9 % 30.0 % 1.9 % 9.7 % 50.8 % 37.4 % 2.1 %Hyderabad 10.9 % 56.3 % 29.8% 3.0 % 9.2 % 67.8 % 20.4 % 2.6 %Kolkatta 19.1 % 66.3 % 12.1 % 2.5 % 11.9 % 72.0 % 14.8 % 1.3 %Mumbai 12.9 % 65.0 % 20.7 % 1.4 % 9.9 % 68.5 % 20.2 % 1.4 %Pune 12.9 % 61.0 % 21.7 % 4.4 % 10.3 % 59.9 % 27.6 % 2.2 %

A9: City-wise Share of Different Functional Areas amongst New Hires





January to December 2011 October to December 2011







Higher Management Higher Management

A7: City-wise Likely Increase in Salary - Lateral Job ShiftEstimated

Jan - Dec 2011

Average Salary Hike





for more details please write to [email protected] call us at +91 44 61016101

Corporate Office: Ma Foi Management Consultants Ltd. 49, Cathedral Road, Chennai 600 086. India

www.mafoirandstad.com

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