C S R IN ITAB JPD Erik Madsen Director of Operations.

C S R IN

ITAB JPD

Erik MadsenDirector of Operations

THE ROOTS OF ITAB JPD

JPD Ltd. was founded in May 2008

Mission: provide total retail solutions, from idea to finished shop;

Inhouse Production was established in 2010;

Feb. 2015, ITAB purchased JPD Ltd. Name was changed to ITAB JPD Ltd. ITAB Baltic Ltd. integrated

Our Mottos: “Nothing is a problem” “We will fix this”

THE ITAB GROUP – GLOBAL REACH

ITAB Shop Concept is listed on Nasdaq OMX Stockholm (Mid Cap) No. 2 on the European market No. 1 in checkouts ~ 19 000/year Market leader on retail-lighting 17 larger production facilities Storage- and logistics centers in 9 countries

Production facilities

Other offices

• ITAB Shop Concept B

• OMX Stockholm

THE ITAB GROUP – INTERNATIONAL CLIENTS

WHAT WE DO…

OUR WAY…

OUR RESPONSIBILITY IS GROWING

Today we have 154 employees and 11 000 m2 inhouse production area

JPD established In addition we have permanent partners in Latvia

(outsourced production)

MARKET DRIVEN INITIATIVE

CSR IS NOT WELL DEFINED – RISK AND OPPORTUNITY

OTHER WAYS TO MANAGE / REGULATE

DEFINED OUR OWN FOCUS AREAS

INVOLVING EMPLOYEES AND SUPPLIERS

START WITH MODEST AMBITIONS

FOR INTERNAL USE ( + SELECTED CLIENTS)

LIMITED TIME INVESTED

“TAKE THE TEMPERATURE”

OUR FIRST CSR REPORT

Consumers

Retailers

ITAB JPD

Greenhouse effect…

Allergi…Tolerance

Non-discrimination…

Climate change…

Poverty…

ENVIRONMENT Does the law require you to have some specific certificates or approvals regarding environmental protection? Are you taking initiatives to minimize the use of resources, for example water and energy? How do you handle chemicals and other materials posing a hazard? Are you complying to all applicable laws and regulations prohibiting or restricting use of specific substances, consumption of raw materials, origin

of raw materials?

EMPLOYEES Does your company pay full employment taxes according to national law? Is there personal protective equipment for the workers available for free? Is your company offering your employees any help to keep good health? If yes, which initiatives are you taking?

ETHICS AND SOCIETY Is your company fair in its decision making, for example, towards employees or suppliers? Does your company have written instructions to employees about the companies view on bribery and other corruption?

GOVERNANCE May workers speak openly with management regarding working conditions? Is feedback gathered from workers in any way? Are such surveys (if any) anonymous?

SUPPLY CHAIN Does your company inquire your suppliers about "sustainability issues" – where do raw materials come from, do they take care of their employees

respectfully, do they take care of the waste from production process, etc.?

EXAMPLES OF OUR QUESTIONS TO SUPPLIERS

I am satisfied with the culture/environment of my workplace

My company has a safe and healthy work environment

I have the tools and resources to do my job well

I feel encouraged to come up with new and better ways of doing things

I feel me and my job is respected by the Employer

I think my salary is fair comparing with the job I do

What other issues not included in this survey need to be addressed in this company?

EXAMPLES OF OUR QUESTIONS TO EMPLOYEES

Does the company have a written policy on Corporate Social Responsibility (CSR) or (Ecological) Sustainability?

33% = publicly available

CSR IN OUR VALUE CHAIN

NB! data not statistically significant© ITAB JPD

Does your company inquire your suppliers about "sustainability issues" – where do raw materials come from, do they take care of their employees respectfully, do they take care of the waste from production process, etc.?

CSR IN OUR VALUE CHAIN

NB! data not statistically significant© ITAB JPD

OUR DUTCH COLLEAGUES

OUR ENGLISH COLLEAGUES

Everything is going well here in Bratislava, your guys helped us to create amazing small

heaven :) Thanks a lot for that! - Slovakia

Your guys are still working. My store is not so easy to do everything simple and quick unfortunately. They are very nice indeed. But my shop thanks to your furniture looks

better and better:) – Poland 2

Michailis and Normund were both fantastic beyond expectations!!! Its rare to find such a great

people, really. - Austria

The shop is fantastic! Thank you, and give our love to the boys who made a great piece of art

work. - Sweden

An excellent job for Agnis & co in BE103! Congratulations! - Belgium

CUSTOMER “MAGIC” IS BUSINESS

CSR IS ALSO BUSINESS

Without mutual respect, “magic” is impossible

CSR as a way of making your sustainable practices visible!

Bureaucracy vs Common sense

Next steps in CSR for ITAB JPD?

http://youtu.be/7lDXcfQ8r6g

THANK YOU!