Courtesy Attention Receptivit y/ respect Efficiency / effectivene ss image at: www.patricevinci.com/ COS3280 1.11 service 1.1.2 attention 1.1.3 friendliness 1.1.4 cleanliness 1.1.5 professionalism COS2210 1. identify and describe appropriate client service 2. identify and demonstrate CARE principles Image at: www.cfhairgallery.com/Salon %20photos.htm