C J I S L O G I C A L D E S I G N December 14, 2001 STAKEHOLDER KICK-OFF MEETING.

C J I S L O G I C A L D E S I G N

December 14, 2001

STAKEHOLDERKICK-OFF MEETING

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P U B L I C S E R V I C E S

Opening Remarks from Key Stakeholders

Judge Linda Dalianis Justice, New Hampshire Supreme Court Member, ICJJC

Commissioner Richard Flynn Commissioner Department of Safety Sponsor for the CJIS Project Member, ICJJC

Don Veno Director of Administration, Department of Corrections

Phil McLaughlin Department of Justice, Attorney General Member, ICJJC

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P U B L I C S E R V I C E S

Welcome and Agenda Review - John Stephen

Opening Remarks from Key Stakeholders Welcome and Agenda Review

John Stephen, Assistant Commissioner, Department of Safety

Stakeholder Introductions Project Overview

Peter Croteau, Director of IT, DOS Project Consultant – KPMG Consulting

Mary Kurkjian, Engagement Director, KPMG Consulting Project Update

Governance and Status Reporting Review of Approach and Schedule Important Near-term Dates for State Participants CJIS Goals & Objectives

Lessons Learned from CJIS Efforts in other States George Hogshead, KPMG Consulting

General Open Forum

Agenda

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P U B L I C S E R V I C E S

KPMG Consulting: Project Consultant

Leading provider of business consulting and systems integration services Large practice committed to the Public Sector

Focus on Criminal Justice and Public Safety Integration of business processes, technologies and business systems Transfer of:

Domain knowledge, experience and expertise “Best demonstrated” practices, methods and programs “Best of breed” solutions

Member of IJIS Institute and the Industry Working Group (IWG) for IJIS

Technology Independent

Experienced team of CJIS and Technology specialists for the NH project

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P U B L I C S E R V I C E S

What KPMG Consulting Brings to the Project

Independence Able to bring best practices and best of breed solutions No proprietary software solutions Objective analysis of best solution for New Hampshire

Experience Focused practice on Justice and Public Safety We have lived the CJIS issues with other clients We understand the pros and cons of different approaches

Practical Know-How Committed to solutions that can be implemented Reputation for detailed, actionable plans and requirements Adept at aligning business and technology goals and plans

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P U B L I C S E R V I C E S

Agenda

Opening Remarks from Key Stakeholders Welcome and Agenda Review

John Stephen, Assistant Commissioner, Department of Safety Stakeholder Introductions

Project Overview Peter Croteau, Director IT, DOS

Project Consultant – KPMG Consulting Mary Kurkjian, Engagement Director, KPMG Consulting

Project Update Governance and Status Reporting Review of Approach and Schedule Important Near-term Dates for State Participants CJIS Goals & Objectives

Lessons Learned from CJIS Efforts in other States George Hogshead, KPMG Consulting

General Open Forum

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P U B L I C S E R V I C E S

Project Overview

Key Elements Underlying Our Approach

Disciplined Project Schedule

Diverse Requirements of Multiple Stakeholders

Flexible Process for Defining User Requirements and Logical Design

Consider Best Practices

Realistic Plan and Design 1

2

3

4

5

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P U B L I C S E R V I C E S

Diverse Requirements of Multiple Stakeholders

Challenge is to balance the requirements and priorities across multiple stakeholders in such a way as to design a useful system

Our Approach Identify key issues through interviews and workshops Analyze diverse systems environments Analyze current / evolving business processes Focus on interagency needs Focus on points of commonality Build from common goals & objectives

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P U B L I C S E R V I C E S

Stakeholders

Project Roles

Key Stakeholders Participating Stakeholders Interested Party Stakeholders Project Committee Deliverable Sign-off User Requirements Meeting/Workshop Participants Logical Design Business Representatives Logical Design IT Representatives Primary IT Contacts

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P U B L I C S E R V I C E S

Stakeholder List

Member Last Name

Member First Name Department Title Key Stakeholder

Project Committee

Participating Stakeholder

Interested Party Stakeholder

Dalianis Linda Administrative Office of the CourtsSupreme Court

Judge X XBennett Cheryl Administrative Office of the CourtsJudicial Branch X

Edwards Tom Administrative Office of the CourtsSr. Programmer

Analyst X XFox Eileen Clerk of Courts XGoodnow Don Administrative Office of the Courts Director X X

Jordan Chet Chiefs of PoliceSheriff / President - Chiefs of Police X

Noether Lauren County Attorneys XLibby Glenn County Jails XProzzo Mike County Sheriffs Sheriff X

Blaisdell Larry Department of CorrectionsDirector of Field

Services XCrompton Cindy Department of Corrections X

Crompton Greg Department of Corrections

Classification Supervisor,

Prison, Corrections X

Heath Denise Department of CorrectionsAssistant

Administrator X

Ness Bob Department of Corrections

Manager, Information Technology X X

Stanley Phil Department of Corrections Commissioner X X

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P U B L I C S E R V I C E S

Stakeholder List

Member Last Name

Member First Name Department Title Key Stakeholder

Project Committee

Participating Stakeholder

Interested Party Stakeholder

Sullivan Jim Department of CorrectionsChief of Nashua

District XVeno Don Department of Corrections Director, Admin. X

Wiswell Anita Department of CorrectionsProject Manager

III, IT X

Brackett Tim Department of JusticeGrants

Management X

Matheson Sandy Department of JusticeVictim / Witness

Advocate XMcLaughlin Phil Department of Justice Attorney General x X

Thompson Mark Department of JusticeLaw Office

Administrator X

Beecher Virginia Department of Motor VehiclesDirector, Motor

Vehicles X

Garlow Arthur Department of Motor VehiclesMotor Vehicle Inspector(s) X

Hettinger TomDepartment of Motor Vehicles - Division of E.M.S.

Program Specialist III X

Booth Fred Department of SafetyExecutive Major,

State Police X XCroteau Peter Department of Safety Director, IT X X

Drapeau Reg Department of SafetySystem Dev.

Specialist X XFlynn Richard Department of Safety Commissioner X X

Houle Carol Department of SafetyProject Manager,

IT X X

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P U B L I C S E R V I C E S

Stakeholder List

Member Last Name

Member First Name Department Title Key Stakeholder

Project Committee

Participating Stakeholder

Interested Party Stakeholder

Kellett Jeffrey Department of SafetyCriminal Records

Administrator X

Stephen John Department of SafetyAssistant

Commissioner X XStone Jim Department of Safety Network Manager X

Cullen Laurence District CourtDistrict Court

Judge X

O'Neil Jim District CourtRegional Court Administrator X

Rollins Nancy Division of Children, Youth & FamiliesDirector X

McDermott John Juvenile Justice SystemJuvenile Justice Administrator X

Major Norman House of Representatives XWelch David House of Representatives Representative XVan Wickler Richard Jail Superintendent X

Gardner Nina Judicial Council Executive Director X

Reilly Susan Judicial CouncilAdministrative

Assistant XKirkpatrick Ted (John T.) Justiceworks Director X

Lund Don Justiceworks

Coordinator, Evaluation & Assessment X

Pace Joe Justiceworks

Coordinator, Operations & Public Affairs X

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P U B L I C S E R V I C E S

Stakeholder List

Member Last Name

Member First Name Department Title Key Stakeholder

Project Committee

Participating Stakeholder

Interested Party Stakeholder

Diament Joe Juvenile Justice System X

Lucas Tricia Juvenile Justice System

Legislative Director, Health

and Human Services X

Araia Rachel KPMG Consulting, Inc. Business Analyst X

Kurkjian Mary KPMG Consulting, Inc.Engagement

Director XPaoletti Rick KPMG Consulting, Inc. Project Manager XPoindexter Gary KPMG Consulting, Inc. Systems Analyst XDurette Arthur LOGIN Lieutenant XLittle Patty LOGIN XColburn Jackie New Hampshire Public Defender XKeating Chris New Hampshire Public Defender X

Lohmann Keith Police Standards & Training Council Assistant Director XSweeney Earl Police Standards & Training Council Director XBarrett David Safety Services Director XHoward Julie Superior Court

Superior Court Clerk X

Murphy Walter Superior Court Chief Justice X

Smukler Larry Superior CourtSuperior Court

Judge X

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P U B L I C S E R V I C E S

Governance and Status Reporting

P ro jec t Team

P ro jec tC om m ittee

K eyS takeh o ld ers

S takeh o ld ers• Participating Stakeholders• Interested parties

• DOS Commissioner Flynn, Sponsor• DOC Commissioner Stanley• Judge Dalianas (Judiciary)• Phil McLaughlin, AG

• John Stephen, DOS• Bob Ness, DOC• Don Goodnow, AOC• Tom Edwards, AOC• Peter Croteau, DOS• Major Fred Booth

• Carol Houle• Reg Drapeau• KPMG

Monthly Written Status

MonthlyWritten Status and as needed

Meet Every 2Weeks toDiscuss Status

Day-to-DayStatus &Bi-weeklyStatus Reports

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P U B L I C S E R V I C E S

Flexible Process for Defining User Requirements and Logical Design

Challenge is to capture requirements when not all requirements may be known or agreed

Our Approach Needs identified through interviews, group workshops and analysis Leverage studies already completed UML Methodology proven in CJIS projects Experience with iterative design and development techniques

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P U B L I C S E R V I C E S

Challenge is keeping to the aggressive project schedule Our approach:

Use of workshops Cooperative approach to deliverables, review and acceptance Convergent v. confrontational approach Schedule in advance and stick to the schedule Continual communication with State’s Project Manager Effective use of the Project Committee

Disciplined Project Schedule

Project Definition

Project Plan

Project Management and Control

Risk Management

Change Control and Issue Management

Dispute Resolution

Managing Project Staff

Quality Management

Project Close

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P U B L I C S E R V I C E S

Challenge is how to apply relevant best practices for CJIS in New Hampshire from what has been learned by others

Our Approach IJIS and IWG (Industry Working Group) participation Knowledge management within KPMG Consulting from other engagements

and practitioners Best Practices and emerging issues offer alternatives

Technology Independence

Statewide Systems

Agency Systems or IT Assessments

Statewide Systems

Agency Systems or IT Assessments

Statewide Systems

Agency Systems or IT Assessments

Consider Best Practices

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P U B L I C S E R V I C E S

Realistic Plan and Design

Challenge is to develop User Requirements and Logical Design that can be implemented in phases with available budgets, and that can be enhanced over time

Our Approach Leverage past investments as feasible Design for Iterative Development and Implementation over time Design for Budget Leverage Best Practices and Technology Trends

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P U B L I C S E R V I C E S

Key Project Activities and Deliverables

Nov 28 - Project Start Nov 30 - Project Plan Dec 4 - Internal Kick-off Meeting Dec 14- Stakeholder Kick-off Meeting

Goals & Objectives Interviews Hi-level IT Meetings

Nov 29-Jan 25 - User Requirements Interviews Workshops Meetings

Jan 28-Feb 1 - User Requirements Sign-off Sign-off Meetings

Jan 28-Mar 22 - Logical Design Interviews/Meetings Workshops User Walkthrough IT Walkthrough

Mar 25-Mar 29 - Logical Design Sign-off Sign-off Meetings

Feb 4- Apr 5 - Project Plan & Cost Estimates, Management Presentation

Deliverable #1 - Project Plan

Deliverable #2 - Goals & Objectives Report

Deliverable #3 - User Requirements Package

Deliverable #4 - User Requirements Sign-off

Deliverable #5 - Logical Design

Deliverable #6 - Logical Design Sign-off

Deliverable #8 - Project Plan & Cost Deliverable #7 - Management Presentation

Key Project Activities Project Deliverables

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P U B L I C S E R V I C E S

Important Near-term Dates for State Participants

Agency User Requirements Meetings December 10 – 18 Before, between and after workshops

User Requirements Workshops ScheduleArrests & Incidents January 2 and 14Bench Warrants & Restraining Orders January 2 and 14

Dispositions and Sentencing January 3 and 15Prosecution and Case Scheduling January 3 and 15

Pre-sentence Investigation January 4 and 16

State Acceptance of User Requirements January 21 - 25

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P U B L I C S E R V I C E S

CJIS Goals and Objectives

Various goals and objectives have been documented in the past CJIS Master Plan (Feb 1995) ICJJC Justiceworks Blue Book (Apr 2001)

We’ve re-visited them in recent interviews Department of Safety Department of Corrections Judiciary Department of Justice

Latest compiled list follows Framework for clarifying what we’ve heard Important to focusing User Requirements Discussion and validation today Your suggestions will be brought forward to Key Stakeholders

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P U B L I C S E R V I C E S

Goals and Objectives

OverallGoal

GuidingPrinciples Objectives

IntendedResults

PrimaryAim

of the Project

Baseline“Givens”

MeasurableAchievements

to be Prioritizedand Phased

Outcomesfrom

Achieving the Goal

Framework for Articulating the Intent of this Project

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P U B L I C S E R V I C E S

Goals and Objectives

OverallGoal

GuidingPrinciples

Objectives IntendedResults

Improve the effectiveness and efficiency of the CJ agencies and the Judiciary through the capture of data at its source and the sharing

of information electronically

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P U B L I C S E R V I C E S

Goals and Objectives

OverallGoal

GuidingPrinciples

Objectives IntendedResults

• Data security, integrity and privacy must be achieved

• Data Owners, CJ agencies and the Judiciary, must maintain and control their own data while enabling interagency data sharing

• Access to data that now is available must be preserved

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P U B L I C S E R V I C E S

Goals and Objectives

OverallGoal

GuidingPrinciples

Objectives IntendedResults

• Provide accurate, up-to-date and timely information on offenders, including status, as they move through the CJ process

• Put necessary information at the fingertips of law enforcement• Enable accelerated case processing within the courts• Enable timely electronic transmittal of dispositions to CHR• Provide timely access to Domestic Violence Restraining Orders• Support the timely provision of information to victims of crime• Provide the technical infrastructure to support information sharing• Allow for the infrastructure to grow over time as business and

technology change• Create an inter-agency CJ data dictionary to facilitate info sharing

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P U B L I C S E R V I C E S

Goals and Objectives

OverallGoal

GuidingPrinciples

Objectives IntendedResults

• Improved public safety• More effective law enforcement• Improved safety for law enforcement officers• More accurate identification and timely processing of offenders• More expedient judicial processing• Improved analysis of crime and criminal justice processing• Reduced or contained operational costs associated with inter-

agency Public Safety and Criminal Justice processes

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P U B L I C S E R V I C E S

Agenda

Opening Remarks from Key Stakeholders Welcome and Agenda Review

John Stephen, Assistant Commissioner, Department of Safety Stakeholder Introductions

Project Overview Peter Croteau, Director IT, DOS

Project Consultant – KPMG Consulting Mary Kurkjian, Engagement Director, KPMG Consulting

Project Update Governance and Status Reporting Review of Approach and Schedule Important Near-term Dates for State Participants CJIS Goals & Objectives

Lessons Learned from CJIS Efforts in other States George Hogshead, KPMG Consulting

General Open Forum

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P U B L I C S E R V I C E S

George HogsheadJPS Practice Director

Background: Over 35 years experience in public safety, security and justice systems development,

operations and management. Currently Treasurer and member of Board of Directors of the IJIS Institute. Founding member of the IJIS Industry Working Group (IWG), industry and academic

advisors to Office of Justice Systems (OJP) USDOJ. Fellow of the Institute for Court Management (ICM) and a Certified Court Executive

Officer.

Relevant Justice & Public Safety Experience: Has directed the design, engineering and deployment of IJIS and CJIS solutions for

the following jurisdictions of government:

State of Louisiana Los Angeles County, California Maricopa County, Arizona Volusia County, Florida Alachua County, Florida Lake County (Toledo), Ohio DeKalb & Cobb Counties, Georgia Hennepin (Minneapolis) County, MN Commonwealth of Puerto Rico Milwaukee County, Wisconsin Monterey County, California Santa Clara County, California King County, Washington Ministry of Justice, British Columbia Ministry of Justice, Ontario Canada

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P U B L I C S E R V I C E S

General Open Forum

Open Discussion