A MEMBER OF CARF INTERNATIONAL CCAC CONTINUING CARE ACCREDITATION COMMISSION 2519 Connecticut Avenue, NW Washington, DC 20008-1520 (202) 783-7286 Fax (202) 220-0022 www.ccaconline.org
A MEMBER OF CARF INTERNATIONAL
C C A CCONTINUING CARE ACCREDITATION COMMISSION
2519 Connecticut Avenue, NWWashington, DC 20008-1520
(202) 783-7286Fax (202) 220-0022www.ccaconline.org
FINANCIAL RATIOSTREND ANALYSIS
OF CCAC ACCREDITED ORGANIZATIONS
SEPTEMBER 2003
A joint project of CARF-CCAC,
KPMG LLP and Ziegler Capital
Markets Group
2002 Median* Ratio Name Single-site Multi-site
Margin (Profitability) Ratios
Operating Margin Ratio (0.7)% (0.0)%
Operating Ratio 101.7% 102.2%
Total Excess Margin Ratio 0.5% 0.2%
Net Operating Margin Ratio 2.1% (0.8)%
Net Operating Margin Ratio – Adjusted 17.3% 17.1%
Liquidity Ratios
Days in Accounts Receivable Ratio 18.0 20.0
Days Cash on Hand Ratio 261.0 225.0
Cushion Ratio (x) 6.7 6.4
Capital Structure Ratios
Debt Service Coverage Ratio (x) 2.0 2.1
Debt Service Coverage Ratio – Revenue Basis (x) 0.6 0.3
Debt Service as a Percentage of Total Operating Revenues and 9.2% 8.8%Net Nonoperating Gains and Losses Ratio
Unrestricted Cash and Investments to Long-term Debt Ratio 51.6% 47.2%
Long-term Debt as a Percentage of Total Capital Ratio 78.9% 77.0%
Long-term Debt as a Percentage of Total Capital Ratio – Adjusted 54.1% 55.1%
Long-term Debt to Total Assets Ratio 40.6% 42.4%
Average Age of Facility Ratio (Years) 10.2 9.0
Ratio Summary
* 50th Percentile
A joint project of Commission on Accreditation of Rehabilitation Facilities-Continuing Care Accreditation Commission (CARF-CCAC), KPMG LLP andZiegler Capital Markets Group (a division of B. C. Ziegler and Company).
SEPTEMBER 2003
FINANCIAL RATIOSTREND ANALYSIS
OF CCAC ACCREDITED ORGANIZATIONS
Commission on Accreditation of Rehabilitation Facilities-Continuing Care Accreditation Commission(CARF-CCAC)
Christine MacDonellManaging Director, Washington, DC
Debra Roane*Director of Finance, Washington, [email protected]
KPMG LLP
Senior Living Services Practice
Douglas BerryPartner, Harrisburg, PA
Alan WellsPartner, Atlanta, GA
Jennifer Schwalm*Director, Harrisburg, [email protected]
KPMG LLP, the U.S. member firm of KPMG International, a Swiss nonoperating association
ZieglerCapital Markets Group
Daniel HermannManaging Director & Group Head, Senior Living Finance Group, Chicago, IL
Kathryn Brod*Senior Vice President/Director of Research, Washington, [email protected]
Ziegler Capital Markets Group is a division of B.C. Ziegler and Company
*Contact person for each agency.
©2003, CARF-CCAC
4891 East Grant Road
Tucson, Arizona 85712
Brian Boon, Ph.D, President/CEO
Special acknowledgement:
CARF-CCAC thanks Kathryn Brod and Jennifer Schwalm for their
continued support and leadership in this publication.
All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or
transmitted in any form or by any means electronic,
mechanical, photocopied, recorded or otherwise
without the prior written permission of the publisher.
Printed in the United States of America.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group
Project Team
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
A Message from the Financial Advisory Panel Chair . . . . . . . . . . . . . . . . . . . . 4
Chapter 1 – Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5The Uses and Limitations of this Publication
Development of the Database
What’s New?
Chapter 2 – Margin (Profitability) Ratios. . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Operating Margin Ratio
Operating Ratio
Total Excess Margin Ratio
Net Operating Margin Ratio
Net Operating Margin Ratio – Adjusted
Chapter 3 – Liquidity Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Days in Accounts Receivable Ratio
Days Cash on Hand Ratio
Cushion Ratio
Chapter 4 – Capital Structure Ratios. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32Debt Service Coverage Ratio
Debt Service Coverage Ratio – Revenue Basis
Debt Service as a Percentage of Total Operating Revenues and Net Nonoperating Gains and Losses Ratio
Unrestricted Cash and Investments to Long-term Debt Ratio
Long-term Debt as a Percentage of Total Capital Ratio
Long-term Debt as a Percentage of Total Capital Ratio – Adjusted
Long-term Debt to Total Assets Ratio
Average Age of Facility Ratio
Chapter 5 – Contract Type Ratios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix A – Ratio Definitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Appendix B – Discussion of “Cash”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix C – Median Ratio Comparisons. . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Table of Contents
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group2
OverviewThis year’s 2003 ratio publication presents the financial
ratios encompassing 2002 financial results for CCAC’s
accredited continuing care retirement communities.
The database of financial results from which these ratios
are computed is unique within continuing care
retirement communities; by the sheer size of this
database it has become one of the definitive measures of
the financial strength of continuing care providers.
As a result, we look to the 2002 ratio results and the
trends that they produce with special interest, for the
operating climate for CCRCs continues to challenge
even the most successful of providers. The ratios this
year provide evidence of the operating expense
challenges that continue to plague CCRCs: somewhat
mitigated, but nonetheless ongoing spikes in liability
insurance premiums; health care benefits’ packages
increasing at double digit rates; health care workers
leaving long-term care. Revenues have been challenged
as well. Earnings rates on providers’ cash balances
remain at historic lows as do the earnings on their
residents’ retirement funds. The equities market has
brought little in the way of increased market value.
The Operating Margin Ratio, Operating Ratio and
Total Excess Margin Ratio results reflect the
sector’s vulnerabilities.
With these ratio values as a prelude it was especially
encouraging to see the degree to which both single-site
and multi-site providers produced strengthened Net
Operating Margin Ratios. It is the Net Operating
Margin Ratio that measures a provider’s ability to cover
the costs of its core service, providing care to residents,
with the revenues generated from this service provision.
More on that later.
A brief overview of the year’s 2002 results:
• In a repeat performance of 2001, Days Cash on
Hand (DCOH) continues to weaken. While
unrealized losses are not explicitly included in any
ratio, they affect the value of cash on the balance
sheet (discussed in more detail below).
Communities with relatively high equity exposure
in their portfolios have their cash balances affected
simply by the mark-to-market requirement for
financial statement presentation. Those who
enjoyed the bull market effect of the past have now
seen their market values decline. Few have been
exempt from the ongoing equities market decline.
• Average debt levels remain higher for multi-site
providers than for the single-sites. This is a
consistent trend, with multi-site providers
apparently leveraging their growth and single-site
providers apparently more inclined to use cash
balances to fund growth.
• Profitability Ratios weakened across nearly all
quartiles as did Total Excess Margin. In a decided
shift from previous years, however, the Net
Operating Margin Ratio strengthened. Decreased
investment earnings and interest income,
increasing nursing costs, liability insurance
premium increases and increasing costs from
regulatory changes have pressured both sides of this
profitability measure.
CCRC providers whose investment portfolios contain
significant percentages invested in equities may
experience financial weakening through several market
pressures. The first is caused by unrealized gains or losses.
While unrealized gains/losses have no effect on any ratio
that is computed in this publication, they have a huge
effect on investment balances. Investments must be
marked to market for financial statement presentations,
and, as a result, cash balances may swing widely based
on market valuations alone. It’s all a matter of timing, of
course, and should the market continue its recent rally,
liquidity levels may improve in the near future.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 3
FINANCIAL RATIOSTR
END
AN
ALYSIS
As noted earlier, a second market pressure can result
when realized investment earnings weaken as a result of
worsened economic factors. “My ongoing concern for
many senior living providers is the degree to which they
are comfortable relying on earnings from investments
and realized capital gains, rather than ensuring that their
core operations are shored-up,” says Dan Hermann,
Managing Director & Group Head, Ziegler Capital
Markets Group, Senior Living Finance Group. The
charts (below) show that in 1999 single-site providers
reported that approximately six percent of their earnings
were in interest/investment income and realized
gains. In 2002 this has been reduced to 1.5%. We are
encouraged this year to see the degree to which reliance
on earnings has dropped and that Net Operating Margin
Ratio has strengthened. Senior living providers who
progress in limiting their reliance on investment
earnings and contributions are viewed favorably by the
capital markets. Investors see this performance as one of
the clear measures of management’s abilities.
How does an investment banker respond to the
community that argues that it is their goal to rely as
little as possible on residents for necessary expense
changes? “Our response is favorable when we see that a
community has found dependable service revenues that
produce a margin that offsets the need for fee increases.
But for the community that relies on philanthropy or
investments to cover their ongoing operating expenses,
the capital markets participants (credit enhancers, rating
agencies and investors) will expect to see an ongoing
financial strengthening projected that isn’t dependent
on ongoing non-service revenues. We’ve noted
repeatedly that a community needs to serve its residents
through its financial strength, with the ability to withstand
the financial pressures such as the liability insurance
crisis without putting services at risk,” says Hermann.
Investments that are needed to cover operations may
require a sale when market conditions are at their worst.
Clearly, in order to be in the strongest financial position,
an organization should not be overly dependent on their
investment earnings.
Debra Roane, Director of Finance for CCAC, monitors
the financial health of continuing care retirement
communities through reviews of the annual reports they
submit to the Commission. “CCRCs, like other health
care providers, have been struggling with significant
operational issues this past year, but increasingly we are
seeing an increased momentum to address strategic
issues such as how to reposition an aging facility to
compete in a rapidly changing market or how to grow to
maintain or build a stronghold in a market area.”
Financial strength is critical to meet these strategic goals.
Jennifer Schwalm, Director, KPMG, commenting on the
2002 ratios, "In the past many providers have been
reluctant to raise resident fees to the degree necessary to
cover expenses. I think we’re all pleased to see that
many providers seem to be stepping up to today’s
challenges in senior living by committing themselves to
ensuring that resident revenues are keeping pace with
expense pressures."
The CCAC ratio publication has been of critical
importance for understanding the trends in CCRCs.
CCRCs that use their past performance to set higher
standards of financial performance will be the best
positioned to deal with the unknowns of the future.
Residential RevenueEntrance Fee AmountSkilled NursingAssisted LivingAdult DayManagement FeesInterest & GainOther OpChange in FSOAdministrative AdjustmentsNet Assets Rld for OpOther Non-Cash
47%
4%
25%
11%
6%
1%
1%3%
1%0%
1%0%
2002 Revenue Breakdown
Source: CARF-CCAC Database; Single Sites
Residential RevenueEntrance Fee AmountSkilled NursingAssisted LivingAdult DayManagement FeesInterest & GainOther OpChange in FSOAdministrative AdjustmentsNet Assets Rld for OpOther Non-Cash
48%
2%
24%
11%
5%
1% 6%
0%0%
1%1%
1%
1999 Revenue Breakdown
Source: CARF-CCAC Database; Single Sites
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group4
A Message from the Financial Advisory Panel Chair
In early 2003, the merger of two leading accreditation organizations occurred. This merger
between CARF (Commission on Accreditation of Rehabilitation Facilities) and CCAC
(The Continuing Care Accreditation Commission) has positioned CARF- CCAC to build
upon their mutual accreditation histories of providing standards of excellence within care
delivery systems and aging services.
Today’s marketplace challenges and demands highlight more than ever the need for
standards of excellence and for a commitment to serving consumers in the best way
possible. The fragmentation of the senior living marketplace can often confuse the very
consumer that the marketplace is intended to serve. CARF-CCAC standards will assist
consumers in identifying high-quality providers of care.
Many senior living organizations are actively seeking to diversify the services provided
within their own continuums. While continuing to have direct benefit to the traditional
Continuing Care Retirement Community service structure, the CARF-CCAC merger will
dramatically expand accreditation opportunities to organizations serving consumers within
the senior living environment.
CARF-CCAC will continue the focus on efficient and effective services to residents
through sophisticated uses of technology, the streamlining of business process and an
ongoing desire to strengthen business practices within senior living. The creation of one
industry leader in accreditation will provide consumers with enhanced abilities to navigate
what can be at times an intimidating and complicated senior living environment.
Eventually, ratios derived from new continuum models will be incorporated into
publications such as this one. Traditional CCRCs and other models will be provided
opportunities to earn the CARF-CCAC “seal of approval.”
CCAC has an exciting and dynamic past but the past is just the beginning. Excellence,
efficiency, growth, leadership, service: all point to a CARF-CCAC that will not only provide
accreditation opportunities but will seek to enhance the lives of people served within the
field of aging.
Richard Olson
Chairman
CARF-CCAC Financial Advisory Panel
September 2003
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations
C H A P T E R 1
I N T R O D U C T I O NC C A C
5
BackgroundThe purpose of this publication is to provide, in
summary form, for 1991 through 2002, the financial ratio
quartiles of the CARF-CCAC accredited organizations
(hereafter referred to as CCRCs regardless of individual
states’ designations) that were accredited by the CARF-
Continuing Care Accreditation Commission (the
Commission or CCAC) as of December 2002. This
year’s publication, with over a decade of data, provides
valuable industry benchmarks allowing readers of this
publication a unique opportunity to view the financial
trends resulting from a number of factors: provider
growth, accounting changes, operating challenges, and
regulatory changes, to name a few.
The group of organizations included in this report
consists of 36 multi-site providers (representing 148
accredited organizations) and 162 single-site providers.
Four of the organizations included in this publication
operate on a for-profit basis.
The intent of this report is:
• To assist individual CCRC boards and management
teams in understanding and fulfilling their fiduciary
responsibilities to residents;
• To provide an ongoing mechanism for strengthening
the Commission’s financial performance
standards; and
• To promote better understanding of CCRCs among
outside constituencies such as investors, regulators,
and consumers.
This report represents the eleventh publication of
financial ratios for CCAC-accredited providers. It
provides standardized financial information to CCRC
boards, management teams, and the broader professional
and consumer constituencies.
Ratios have been computed using information from the
audited financial statements of the accredited
organizations. Data have been collected and the ratios
calculated and analyzed by representatives from CARF-
CCAC, KPMG LLP (KPMG) and Ziegler. The
information provided herein is of a general nature and is
not intended to address the specific circumstances of
any individual or entity.
Quartile RankingsFor each financial ratio, the highest and the lowest ratios
are presented to provide an overall sense of the range for
each ratio. Also, quartile divisions have been calculated.
Each single-site or multi-site provider’s ratio was ranked
in ascending order (or descending order, depending on
the nature of the ratio), then the list was divided into
four equal groups. The best ratio in the lowest quarter
defines the 25 percent quartile marker (the point at
which 25 percent of the providers reporting that ratio
are at or below), the best ratio in the next quartile
defines the 50 percent quartile marker (or the median),
and the best ratio in the third quartile defines the
75 percent quartile marker.
The Benefits of Financial RatiosFinancial ratios are valuable tools of analysis. Ratios are:
• A useful tool in analyzing a provider’s financial
strengths and weaknesses;
• Valuable in identifying trends;
• Presented in the form of arithmetic computations
which are easy to use for both internal and external
comparisons;
• Helpful in identifying unusual operating results;
• Useful for illustrating best practices of the
financially strong providers; and
• Valuable because they provide comparisons among
providers regardless of the actual dollar amounts for
the underlying data.
The Uses and Limitations of this Publication
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group6
The Limitations of Financial RatiosHowever, financial ratios have limits. Specifically:
• Ratios are not an exclusive tool to be used in
isolation; and
• The interpretation of an individual CCRC’s ratios
may be meaningless or ratios may be distorted due
to variations in reporting treatments.
Ratios are often characterized as having “best” values.
Yet, specific circumstances often require substantial
exceptions to these standard interpretations. Thus, the
reader is cautioned about drawing quick conclusions that
‘Provider A’ is better than ‘Provider B’ because ‘A’ has a
particular financial ratio above the 75 percent quartile
while ‘B’s is below the 25 percent quartile.
In general, no single ratio should be looked at in
isolation. Rather, ratios must be looked at in combination
with other ratios and with nonfinancial information to
interpret the overall financial condition of a provider.
A particular provider’s performance must also be
evaluated based on where it is in its life cycle. For
example, start-up organizations would be expected to
have a relatively unfavorable (high) Long-term Debt to
Total Assets Ratio, whereas a mature community would
be expected to have a relatively favorable (low) Long-
term Debt to Total Assets Ratio. Similarly, a high Long-
term Debt as a Percentage of Total Capital Ratio for a
start-up community should not necessarily be
considered a point of concern. Conversely, unless further
investigation reveals that a substantial renovation and
modernization program has recently been financed, a
comparatively high Long-term Debt as a Percentage of
Total Capital Ratio for a mature community could signal
a significant problem.
Furthermore, the types of contracts that are offered to
residents at CCRCs may affect certain ratios. Generally,
accredited CCRCs offer one or more of five basic
contract types:
• Extensive Contracts (Type A) have an up-front
entry fee and include housing, residential services
amenities and unlimited, specific health-related
services with little or no substantial increase in
monthly charges, except for normal operating costs
and inflation adjustments;
• Modified Contracts (Type B) have an up-front entry
fee and and include housing, residential services
amenities and a specific amount of long-term
nursing care with no substantial increase in
monthly charges (reductions in fees may occur for
a specified period of time (e.g., 30 days per year)
or the resident’s monthly charges may increase as
the level of care increases but at a discount from
the posted fees for the services);
• Fee-For-Service Contracts (Type C) have an up-
front entry fee and and include housing, residential
services amenities for monthly charges that
increase directly with the level of care provided;
• Rental Contracts (Type D) do not require an up-
front entry fee and the resident’s monthly charges
increase directly with the level of care provided.
Typically, residents are guaranteed access to
health care services; and
• Equity Contracts are similar to cooperative housing,
whereby residents have membership in the
corporation and sign a proprietary lease agreement.
Knowledge of this contract experience is helpful when
examining ratio results. When the results of the ratios
appear to have been affected by the types of contracts in
existence, comments have been included in the ratio
discussion. Chapter Five presents each of the ratios by
contract type.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 7
FINANCIAL RATIOSTR
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AN
ALYSIS
Uses of this ReportGiven the limitations mentioned above, we expect the
Commission’s accredited organizations to use the ratios
published in this report as points of reference for
developing internal targets of financial performance, but
only after considering their own specific marketing,
physical plant, and mission/vision considerations. We
also anticipate that others will use these ratios,
particularly within the capital markets, to learn about
the financial position of organizations that have been
subjected to the screening of the Commission’s
accreditation process. The ratios can also be used as
benchmarks against which to evaluate nonaccredited
organizations and to gain a deeper understanding about
the sector as a whole.
Growth in the financial sophistication of retirement
communities and increased understanding of their credit
strength and operational patterns by rating agencies and
other capital market participants have produced a
favorable environment for many CCRCs. Approximately
132 senior living providers, the majority of which are
continuing care retirement organizations, have their
debt rated. Within CCAC’s accredited population, forty-
six single-sites and 15 multi-site organizations are rated.
Within the 15 multi-site obligated groups are eighty-two
accredited organizations. Therefore, 128, or 37 percent
of CCAC’s 334 accredited organizations are rated as of
December 31, 2002. For a few of the ratios, the rating
agencies utilize calculation methodologies different than
those used in this study. The reference chart in
Appendix A provides a guide for the calculation of each
of the ratios in this publication.
CCAC uses the ratios published in this report
extensively throughout the accreditation process to
assist in measuring compliance with Commission
Standards IA: Current Financial Position and IIB: Long-
Term Financial Resources. In this regard, ratio analysis is
utilized as:
• A Strategic Planning Tool: Once an organization has
been accepted as a candidate, it is required to
develop a three-year strategic plan that is
integrated with a five-year financial plan. As
staff members formulate strategic initiatives and
assess the financial impacts of each, ratio analysis
greatly assists with the selection and prioritizing
of such initiatives.
• A Continuous Financial Assessment Tool: After
receiving accreditation, both the accredited
organization and CCAC use this report (in
conjunction with RatioPro) to measure financial
viability, trending and ongoing compliance with the
Commission’s financial standards.
CCAC Financial Advisory PanelCCAC Financial Advisory Panel (FAP) is an advisory
group to the Commission. It includes representatives
from major public accounting firms, chief financial
officers from accredited CCRCs, and representatives
from the development and finance industries. All panel
members have demonstrated expertise in the aging
services field.
The role of the FAP is:
• To review and recommend revisions in the
Commission’s financial standards.
• To review and evaluate the financial position of
candidate and accredited organizations.
• To assist in training the Commission’s finance
evaluators.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group8
Commission on Accreditation of RehabilitationFacilities (CARF)CARF is an independent, not-for-profit organization that
accredits human services providers for their rehabilitation,
employment, child and family, or aging services. Founded
in 1966 as the Commission on Accreditation of
Rehabilitation Facilities, the accrediting body is now
known as CARF. CARF establishes consumer-focused
standards to help providers measure and improve the
quality, value, and outcomes of their services.
At present, CARF has accredited more than 4,000
organizations in the United States, Canada, and Western
Europe in the areas of adult day services, aging services
continuums (including continuing care retirement
communities), assisted living, behavioral health,
employment and community services, medical
rehabilitation, and opioid treatment programs.
The CARF offices are at 4891 East Grant Road, Tucson,
AZ 85712, USA.
CARF Canada, a member of the CARF international
group of organizations, is at 10665 Jasper Avenue, Suite
1400A, Edmonton, AB T5J 3S9, Canada.
CARF merged through an acquisition with the
Continuing Care Accreditation Commission to form
CARF-CCAC.
For more information about the CARF accreditation
process, please visit the CARF web site at www.carf.org;
or e-mail [email protected] (adult day services), [email protected]
(assisted living), [email protected] (behavioral health),
[email protected] (employment and community services),
[email protected] (medical rehabilitation), [email protected]
(opioid treatment programs); or call (520) 325-1044. For
more information about accreditation of continuing care
retirement communities, visit www.ccaconline.org or
write [email protected].
Continuing Care Accreditation CommissionThe Continuing Care Accreditation Commission
(CCAC) is part of CARF’s customer service unit for
Aging Services, including CCRCs. As of September
2003, there are 346 CARF-CCAC accredited continuing
care retirement communities. These organizations are
committed to meeting Standards of Excellence for
Aging Services. The CARF-CCAC accreditation offers to
the public, assurance that there has been an external
third party review of quality.
ZieglerZiegler Capital Markets Group is a specialist in senior
living finance, focused primarily on tax-exempt debt.
Since 1990, Ziegler has senior-managed nearly $9 billion
of tax-exempt bond issues for senior living facilities, far
more than any other investment banking firm. Ziegler is
committed to serving senior living providers whenever
the need arises for a wide range of financial and advisory
needs, not only when a financing transaction is pending.
To this end, Ziegler offers a broad range of financing
services to senior living providers that includes:
• Investment Banking
• FHA Mortgage Banking
• Financial Risk Management
• Investment Management
• Mergers and Acquisitions
• Seed Money & Mezzanine Financing
• Capital and Strategic Planning
• Industry Research and Education
KPMGKPMG is a leading provider of assurance, tax, and risk
advisory services. KPMG’s Senior Living Services
Practice focuses specifically on helping senior living
providers achieve their objectives and succeed in a
changing environment through measuring performance,
managing risks, and leveraging knowledge. KPMG
professionals are knowledgeable about the issues that
affect the senior living environment. The skills,
resources, and insights of KPMG professionals play an
important role in securing critical information that guide
clients in formulating individual and collective decisions
regarding alternative senior living strategies. KPMG’s
Senior Living Services Practice provides a wide
spectrum of senior services, including:
• Accounting and information systems design;
• Assurance and tax services;
• Alliance strategy assistance;
• Clinical advisory services;
• Financial planning and feasibility studies;
• Market analysis and research;
• Mergers and acquisition assistance;
• Operations performance and process improvement;
• Project management and development;
• Regulatory compliance;
• Reimbursement services;
• Revenue cycle management;
• Strategic business planning and board
development; and
• Strategic repositioning.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 9
FINANCIAL RATIOSTR
END
AN
ALYSIS
Development of the DatabaseThe charts and tables in this report present data
collected from the 1991 through 2002 fiscal year audited
financial statements of the multi-site and single-site
providers accredited as of December 2002. For
organizations that were accredited for the first time
during their 2002 fiscal year, the ratio results reported
for 2001 in the 2003 publication remain unchanged. In
the discussion of this year’s ratio results the text will
note whether the inclusion of the financial results of
these newly accredited organizations would have
significantly altered the previously reported 2001
ratio results.
Under the terms of its charter, all of the Commission’s
accredited organizations must include independent
living units and a plan for providing continuing care for
residents as they age, including one or more levels of
healthcare, and an overall program of supportive services
such as meals and activity programs. As of December
2002 most of the Commission’s accredited organizations
used a combination of up-front fees collected at the
time a resident moves into the community (entry fees)
and monthly charges.
Prior to each ratio’s discussion, the definition of the ratio
is displayed. However, this definition is general in
nature. To enhance the accuracy and usefulness of this
publication, a chart has been included (see Appendix A)
to give a more detailed guide to each ratio’s calculation.
The chart was developed by analyzing actual
nomenclature from the audited financial statements of
the accredited providers. Each line from the balance
sheet/statement of financial position and statement of
activities is assigned to the numerator or denominator
(and sometimes, both) of each of this publication’s ratios.
Data Collected from Audited Financial StatementsAudited financial statements are used as data source for
the ratio calculations in order to enhance the integrity of
the database. The classification of certain items in the
audited financial statements, such as investment
earnings and unrestricted contributions, may differ
among providers. Accordingly, certain reclassifications
were made by the preparers of this report for the
purposes of calculating certain ratios to promote
consistency within the ratio category. Such adjustments
were reviewed by professionals from KPMG.
Multi-site and Single-site ProvidersWe have divided the presentation of data between
single-site and multi-site providers. Where the type of
provider appears to have a significant impact on ratio
performance, the impact is noted and discussed.
The decision to include only data derived from audited
financial statements in calculating the ratios means that
each multi-site provider is represented by one set of
ratios, rather than having the ratios of each of its
individual operating entities represented. Multi-site
providers generally have corporate structures that, for
financial statement purposes, consolidate or combine
subsidiaries or unincorporated divisions. Some of these
divisions may include activities and results from other
operations in addition to those of an accredited CCRC.
Most multi-site providers usually do not prepare
separate audited financial statements for each of their
accredited organizations.
Types of Financial RatiosThree groups of financial ratios are presented in this
report: Margin (or Profitability) Ratios, Liquidity Ratios,
and Capital Structure Ratios. Each group is covered in
one of the following chapters. Each chapter, in turn, is
divided into a description and a discussion of certain
commonly used ratios in each group.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group10
For each ratio, we provide a specific definition and
formula, a graph illustrating the accredited population’s
ratio “curve” for the 2002 data for both single-site and
multi-site providers, a graph showing the trends in each
ratio’s medians over the years, and a table summarizing
the results of the quartile analysis for each of the years
of the study. The quartiles are identified with the
following symbols:
■ 25 th percentile
★ 50 th percentile
● 75 th percentile
In addition, on each graph we note the numeric values
for the medians of the single-site and multi-site provider
populations. We eliminate any significant outliers from
each graph so that the data can be presented clearly in
this format. The number of outliers removed are
identified at either end of each curve (please see
example following). Outliers are not removed for
calculation of the quartiles.
We discuss the significance of each ratio, any limitations
or problems inherent in its use, the findings from the
accredited organizations and an interpretation of results.
Obvious trends are noted.
88%
92%
96%
100%
104%
108%
112% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%Multi-site
Single-site
- 0.04% -0.66%
Perc
enta
ge
3
0
2
0
Number of outliers removed fromthe upper end of the spectrum
Number of outliers removed fromthe lower end of the spectrum
Multi-site median value
Single-site median value
Trended Median Ratio
2002 Ratio
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 11
FINANCIAL RATIOSTR
END
AN
ALYSIS
What’s New?Other Than Temporary Declines in Fair Value of InvestmentsDue to continuing declines in the fair value of debt and
equity securities during 2002, the ratios may reflect the
recognition of "other than temporary" declines in fair
value of investments in debt and equity securities.
Accounting guidance related to this issue has been in
existence for a number of years; however, market
conditions have resulted in a significant increase in
recognition of other than temporary declines during 2002.
A decline in the fair value of an investment in a debt or
equity security below (amortized) cost or carrying value,
as appropriate, that is "other than temporary" is
accounted for as a realized loss, whereby the cost basis
of the security must be written down to fair value. For
investor-owned healthcare organizations, FASB
Statement No. 115, ”Accounting for Certain
Investments in Debt and Equity Securities,”
(Statement 115) paragraph 16, discusses other than
temporary declines in fair value. For not-for-profit
healthcare organizations, FASB Statement No. 124,
“Accounting for Certain Investments Held by Not-for-
Profit Organizations” does not specifically address other
than temporary declines. However, paragraph 4.07 of the
AICPA Audit and Accounting Guide, Health Care
Organizations, indicates that other than temporary
impairment losses are to be included in the performance
indicator (e.g., excess of revenue over expenses) of not-
for-profit healthcare organizations.
The consideration of "other than temporary" is applied
to each investment, except for those investments that
are carried at fair value and the changes in fair value are
included in the determination of income, such as trading
securities. An "other than temporary" impairment exists
for debt securities if it is probable that the investor will
be unable to collect all amounts due according to the
contractual terms of the security. Statement 115
indicates that the "other than temporary" evaluation
should be performed on an individual-security basis, and
that the unrealized loss of one debt or equity security
should not be offset with the unrealized gains of another
debt or equity security to avoid loss recognition in
income of "other than temporary" declines in fair value
below cost.
Implications to RatiosRealized gains (losses) on investments are included in
the Excess Margin, the Debt Service Coverage Ratio,
the Debt Service Coverage Ratio—Revenue Basis, and
Debt Service as a Percentage of Total Operating
Revenues and Net Nonoperating Gains and Losses
Ratio. If current market trends are to continue, these
ratios may experience continuing declines as a result of
the accounting for additional "other than temporary"
declines in the fair value of investment securities.
Additionally, because this measure is considered in the
performance indicator, it may negatively impact ratios
subject to covenant measurement, if the covenants were
not structured to specifically exclude the investment or
noncash activity.
While treatment of this loss recognition as it relates to
undefined covenant definitions is subject to
interpretation by trustees, underwriters and attorneys,
for this year’s publication "other than temporary"
declines in the fair value of investment securities has
been excluded from the ratios (i.e. not recognized in the
performance indicator). The basis for this decision has
been the general practice of covenant definition to
exclude noncash activity (e.g., "other than temporary"
declines in investment activity). This treatment will be
reevaluated for future years’ publications in an effort to
reflect the consensus of the CCRC boards, management
teams, and professional and consumer constituencies.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group12
Rescission of FASB Statements Nos. 4 and 64, Amendment of FASB Statement No. 13, and Technical CorrectionsFASB Statement No. 145 (Statement 145) rescinded
FASB Statement No. 4, “Reporting Gains and Losses
from Extinguishment of Debt,” (Statement 4) and
FASB Statement No. 64, “Extinguishments of Debt
Made to Satisfy Sinking-Fund Requirements,” which
amended Statement 4. Beginning with fiscal years
beginning after May 15, 2002, the implementation of
this statement affected income statement classification
of gains and losses from extinguishment of debt.
Statement 4 required that gains and losses from
extinguishment of debt be classified as an extraordinary
item, if material. However, over time, the
extinguishment of debt was considered to be a risk
management strategy by the reporting enterprise.
Therefore, the FASB does not believe it should be
considered extraordinary under the criteria in APB
Opinion No. 30, “Reporting the Results of Operations—
Reporting the Effects of Disposal of a Segment of a
Business, and Extraordinary, Unusual and Infrequently
Occurring Events and Transactions” (APB 30), unless
the debt extinguishment meets the unusual in nature
and infrequency of occurrence criteria in APB 30, which
is expected to be rare. As a result, gains or losses
incurred as a result of the extinguishment of debt are
now included in income.
Implications to RatiosGains and losses incurred as a result of the
extinguishment of debt will be generally included as
nonoperating gains and losses for purposes of calculating
the ratios. Ratios that are influenced by this change
include the Operating Margin, Excess Margin, and Debt
Service as a Percentage of Total Operating Revenues and
Net Nonoperating Gains and Losses Ratio (for
nonoperating gains only).
What’s New for Next Year?
SOP 02-2, Accounting for DerivativeInstruments and Hedging Activitiesby Not-For-Profit Health CareOrganizations, and Clarification ofthe Performance IndicatorFinancial Accounting Standards Board (FASB)
Statement of Financial Accounting Standards No. 133
(Statement 133) establishes accounting and reporting
standards for derivative instruments, including certain
derivative instruments embedded in other contracts,
(collectively referred to as derivatives) and for hedging
activities. It was effective for fiscal quarters beginning
after June 15, 1999. A new Statement of Position (SOP)
clarifies the implementation of FAS 133 for not-for-
profit health care organizations, among other things.
Statement of Position (SOP) 02-2, “Accounting for
Derivative Instruments and Hedging Activities by Not-
for-Profit Health Care Organizations, and Clarification of
the Performance Indicator” (SOP 02-2) by the
Accounting Standards Executive Committee, provides
guidance with respect to how nongovernmental not-for-
profit health care organizations should report gains or
losses on hedging and nonhedging derivative instruments
under Statement 133, as amended, and clarifies certain
matters with respect to the performance indicator
(earnings measure) reported by such organizations.
This SOP 02-2 requires that not-for-profit health care
organizations apply the provisions of Statement 133
related to accounting and reporting for derivative
instruments and hedging activities. Statement 133
requires that an entity recognize all derivatives as either
assets or liabilities in the statement of financial position
and measure those instruments at fair value. If certain
conditions are met, a derivative may be specifically
designated as a hedge of the exposure to changes in the
fair value of a recognized asset or liability or an
unrecognized firm commitment or a hedge of the
exposure to variable cash flows of a forecasted transaction.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 13
FINANCIAL RATIOSTR
END
AN
ALYSIS
SOP 02-2 also amends the AICPA Audit and
Accounting Guide, Health Care Organizations, to
clarify that the performance indicator (earnings
measure) reported by not-for-profit health care
organizations is analogous to income from continuing
operations of a for-profit enterprise.
SOP 02-2 is effective for fiscal years beginning after
June 15, 2003 and will most likely affect future year’s
ratio analysis, as entities will have to conform their
current accounting for derivative instruments to that
required by Statement 133.
Implications to RatiosAs is the case with unrealized gains/losses on
investments, unrealized gains/losses on the derivative
are not included in the CCAC ratio calculations.
However, because an asset or liability balance is required
to be maintained, the capital structure ratios will be
impacted. Any realized gains/losses from derivative
instruments will be included in the total excess margin
ratio, as is the case with realized investment gains/losses.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group14
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations
C C A C
15
C H A P T E R 2
M A R G I N ( P R O F I T A B I L I T Y ) R A T I O S
Operating Margin Ratio Quartiles
Margin Ratios indicate the excess or deficiency of revenues overexpenses. One of the drivers of success for senior living providersis the organization’s ability to generate annual operating surplusesto provide for future resident care expenses, capital and programneeds and to handle unexpected internal and external events. Fivemargin ratios measure the degree to which providers generatesurpluses:.
• Operating Margin Ratio;• Operating Ratio;• Total Excess Margin Ratio;• Net Operating Margin Ratio; and• Net Operating Margin Ratio—Adjusted.
To maintain consistency among the information presented in prioryears, certain protocols were adopted. Certain items, regardless ofthe financial statement presentation of the individual provider,are reclassified as either operating or nonoperating revenue.Interest earnings are considered operating revenue; realized gainson investments are not. Net assets released from restriction foroperations are also considered operating revenue. While themajority of the total contributions reported by accreditedorganizations were identified as operating revenue on the auditedfinancial statements, we have uniformly classified contributions/donations as nonoperating revenue. This classification methodresults in a variance between the Operating Margin Ratio andTotal Excess Margin Ratio that is useful for determining thedegree to which a provider relies on its contributions/donationsand realized investment gains to cover operating expenses.
Several items on some providers’ audits would benefit fromchanges in the way in which information is presented in thefinancial statements. To ensure accurate ratio calculations,providers are encouraged to separate realized from unrealizedgains for unrestricted net assets on the statement of activities/income statement or, at the very least, to provide detail separatingthe two in the notes of the financial statements. Secondly,
providers are encouraged to classify insurance separately, ifmaterial, from other expense line items on their statements ofactivities/income statement to enable future analysis of the effect ofrising liability insurance costs on CCRCs’ margin ratios.
Operating Margin Ratio
Definition and SignificanceThe Operating Margin Ratio indicates the portion of
total operating revenues remaining after operating
expenses are met. The AICPA’s Audit and Accounting
Guide for Healthcare Organizations defines "total
operating revenues" to include all operating revenues
net of contractual allowances and charity care. Though
included in the definition of Total Operating Revenues
the Operating Margin calculation excludes contributions
and realized investment gains or losses. Non-cash items
such as earned entry fees are included. Revenues from
nonoperating sources that are not ongoing, major or
central to operations, such as gains and losses from the
dispositions of assets, are excluded. This ratio focuses on
operations and is sometimes considered to be the
primary indicator of a provider’s ability to generate
surpluses for future needs and unplanned events.
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 -14.83% 10.31% -2.78% -0.68% 0.59%
1992 -24.96% 10.33% -3.25% -0.84% 1.73%
1993 -12.38% 7.77% -5.33% 0.45% 2.82%
1994 -15.41% 10.87% -3.39% -0.43% 3.43%
1995 -17.10% 18.44% -2.17% -0.65% 3.25%
1996 -20.50% 18.40% -2.85% 1.40% 2.42%
1997 -16.35% 29.38% -1.31% 1.74% 5.30%
1998 -14.25% 28.03% -0.75% 2.75% 6.87%
1999 -16.47% 15.14% -1.07% 2.35% 5.06%
2000 -20.50% 17.70% -6.30% -0.16% 7.12%
2001 -18.29% 9.92% -5.84% -1.13% 3.95%
2002 -22.48% 11.80% -2.40% -0.04% 3.77%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 -29.14% 20.95% -3.24% 0.57% 3.73%
1992 -22.70% 24.59% -4.34% 0.07% 3.34%
1993 -24.70% 24.69% -3.52% 0.45% 3.29%
1994 -38.03% 16.57% -2.87% 1.01% 4.86%
1995 -151.60% 21.36% -0.78% 3.52% 6.64%
1996 -152.23% 18.65% -0.06% 3.63% 6.51%
1997 -32.32% 40.73% 0.57% 4.80% 8.50%
1998 -80.16% 37.91% -2.01% 2.84% 8.75%
1999 -61.98% 39.06% -3.08% 2.68% 6.48%
2000 -56.45% 21.55% -3.48% 0.84% 4.98%
2001 -74.78% 15.74% -5.62% -0.63% 3.17%
2002 -55.74% 14.36% -5.39% -0.66% 2.62%
Income or Loss from Operations– Contributions
Total Operating Revenues
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group16
However, many financial experts believe the Total
Excess Margin Ratio to be a better indicator of a
provider’s overall financial performance.
For purposes of calculating the Operating Margin Ratio,
we have excluded the impact of any changes in future
service obligation reflected on the Statement of
Activities. Typically, credit analysts do not consider the
effects of this line item in their analysis of operating
profitability because this actuarial computation is
typically a one-time event that has only long-range
implications. Further, incorporating this item in the
budgeting process when targeting a specific level of
performance in terms of the Operating Margin Ratio
could prove misleading because the change in future
service obligation reflects a year-end adjustment in the
associated deferred liability accounts versus a true
operating revenue or expense. Based on the analysis of
the underlying data, the impact on the ratio would not
be significant if it were included. Other non-cash items
excluded from the computation of the Operating Margin
Ratio are changes in value of hedging instruments such
as swaps, caps, collars, etc. These items are generally
marked to market quarterly or at least annually, but in all
cases will result in a non-cash entry reflecting the mark-
up or mark-down.
In general, a trend of stable or increasing Operating
Margin Ratio values is favorable. A declining trend
and/or negative ratio may signal an inappropriate
monthly service fee pricing structure, poor expense
control, low occupancy, or operating inefficiencies. If a
provider has a low Operating Margin Ratio but a high
Total Excess Margin Ratio, the provider may be relying
significantly on nonoperating gains and/or contributions.
While some providers experience a trend of steady
contributions, others find donation revenue difficult to
control and predict.
CCAC Ratio Database ResultsSenior living has been gripped in the past years by a
number of margin deflating factors that it has yet to
shake: rising nursing costs, increasing liability insurance
costs, reimbursement reductions, and implementation
costs of the regulatory requirements of HIPAA, to name
a few. In addition, the earnings rates on investments
continue at historic lows. The impact of each of these
issues has affected large and small providers, both
single-site and multi-site providers. However, for the
first time in a number of years, the performance of
the multi-site providers exceeded that of the single-
site providers.
As noted above, both provider types are faced with a
number of increasing expense pressures. The most
obvious problem areas were insurance, administration,
and health center costs. Anecdotally, many providers have
noted significant increases in health insurance benefit
costs. Despite these ongoing expense pressures, both
provider types kept their expense increases in check.
The average expense increase for single-site providers
was just over one percent; the average expense increase
for multi-site providers was just under four percent.
Multi-site providers balanced this increase with a nearly
matching revenue increase. The average revenues per
single-site provider edged just beyond their expense
increase. On the revenue side, the detail behind the
performance of the two provider types shows that the
average increase in residential revenues for multi-site
providers increased by over nine percent; for single-site
providers the increase was significantly less, just over
four percent. The Net Operating Margin Ratio
performance of both provider types, despite industry
expense pressures and a weakened national economy,
was favorable and is discussed under the Net Operating
Margin Ratio section.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 17
FINANCIAL RATIOSTR
END
AN
ALYSIS
-2%
0%
2%
4%
6% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Operating Margin Ratio
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%Multi-site
Single-site
- 0.04% -0.66%
Perc
enta
ge
3
0
2
0
2002 Operating Margin Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group18
Definition and SignificanceThe Operating Ratio indicates whether current year cash
operating revenues are sufficient to cover current year
cash operating expenses. This ratio excludes non-cash
revenues (e.g., amortized entry fees). Neither cash from
net entry fees collected nor contributions are included.
Although the exclusion of non-cash revenues is offset by
an exclusion of non-cash expenses (e.g., depreciation
and amortization), typically the Operating Ratio proves
a more stringent test of a provider’s ability to support
annual operating expenses than the Operating Margin
Ratio. Though an Operating Ratio of less than 100
percent is desired, this ratio may push above the 100
percent mark (a value resulting from cash operating
expenses exceeding cash operating revenues) because of
the historical dependence of many CCRCs on cash from
entry fees collected to offset operating expenses,
particularly interest expense.
Many factors must be considered when evaluating the
Operating Ratio. These factors include, but are not
limited to, contract type, price structure (balance
between entry fees and monthly service fees) and
refund provisions. Young CCRCs in particular will often
experience ratios in excess of 100 percent if they have
been structured to rely on initial entry fees to subsidize
operating losses during the early, fill-up years. Financial
analysts sometimes argue that the Operating Ratios of
mature CCRCs should drop below 100 percent. They
argue that revenue sources should shift toward a greater
dependence on operating revenues, such as monthly
resident charges, as entry fee cash flows decline to those
generated by normal resident turnover. In addition the
argument is sometimes made that mature providers
should rely on entry fees only to cover capital expenditures,
but as the results below indicate, entry fees are utilized
by many providers to fund a portion of operations.
CCAC Ratio Database ResultsThe Operating Ratio is a stronger measure of an
organization’s performance, stripping non-cash items
from the computation and focusing on the coverage of
cash expenses provided by cash revenues. Perhaps one of
the most important findings in this year’s study is the
significant improvement (approximately 300 basis points)
of the Operating Ratio for the lowest quartile of multi-
site providers. The lowest quartile of the single-site
providers improved as well, but the improvement was
slight (less than 100 basis points). One of the key
revenue drivers in a senior living organization is its
occupancy rate, and, per the National Investment
Center’s Key Financial Indicators, CCRC occupancy has
strengthened modestly at all levels of care through 2002.
The increase in average cash revenues exceeded the
increase in average cash expenses for single-site providers.
Multi-site providers had double digit percentage increases
in a number of their expense categories, but to what
degree these increases may have been due to growth
isn’t known. Regardless of the reason for the expense
increases, the data show that revenues aren’t keeping
pace for multi-site providers. Though the average
increase in resident revenues for multi-site providers
was over 9 percent, the largest cost center for the multi-
site providers, the nursing area, had average expenses
increase by nearly 14 percent; single-site providers had a
much smaller increase in their average resident services
revenue (4.1 percent), but average nursing costs, also
their largest cost center, increased by just 4.6 percent.
Total Operating Expenses– Depreciation Expense– Amortization Expense
Total Operating Revenues– Amortization of Deferred Revenue
Operating Ratio Quartiles
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 127.42% 93.68% 112.90% 107.48%100.41%
1992 123.23% 94.33% 109.88% 103.32% 98.46%
1993 123.36% 92.94% 107.98% 100.31% 96.68%
1994 119.46% 87.98% 108.79% 98.62% 94.63%
1995 126.54% 84.19% 110.32% 102.82% 93.27%
1996 132.52% 71.93% 110.14% 99.69% 94.55%
1997 116.35% 61.54% 105.95% 99.21% 92.65%
1998 127.66% 64.79% 103.15% 95.51% 90.73%
1999 118.43% 78.39% 103.13% 98.44% 92.98%
2000 125.96% 77.56% 110.69% 102.76% 97.19%
2001 122.52% 84.23% 111.63% 102.02% 97.41%
2002 121.17% 87.09% 108.47% 102.17% 97.56%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 140.52% 60.61% 112.76% 104.88% 95.64%
1992 139.76% 60.55% 111.81% 104.80% 96.53%
1993 133.36% 68.21% 110.78% 103.42% 95.47%
1994 132.06% 75.56% 110.34% 102.66% 96.12%
1995 306.38% 74.32% 105.54% 98.62% 92.63%
1996 330.25% 79.34% 104.38% 98.57% 93.45%
1997 130.22% 64.95% 104.69% 97.84% 91.33%
1998 147.81% 66.96% 105.71% 97.99% 90.91%
1999 163.57% 72.83% 108.00% 101.15% 92.44%
2000 150.07% 73.91% 107.54% 100.57% 95.12%
2001 175.27% 80.38% 108.86% 102.24% 96.34%
2002 144.90% 82.18% 108.29% 101.71% 96.74%
Operating Ratio
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 19
FINANCIAL RATIOSTR
END
AN
ALYSIS
88%
92%
96%
100%
104%
108%
112% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Operating Ratio
80%
85%
90%
95%
100%
105%
110%
115%
120%
125%
130%Multi-site
Single-site
102.2% 101.7%
Perc
enta
ge
0
4
0
0
2002 Operating Ratio
The margin pressures described in the Operating
Margin Ratio discussion (decreased interest earnings,
increasing nursing costs, liability insurance premium
increases, decreased reimbursement rates, increased
costs due to implementation of regulatory changes)
create a dilemma for providers who are unable or
unwilling to recover the loss of cash revenues or increase
in cash expenses from other sources. Providers who are
effectively managing these issues are considering a
breadth of margin management solutions, all of which
typically incorporate a high degree of resident education:
rate increases (more frequently than one time annually
in some cases); expense reductions through outsourcing,
creative staffing reductions; reconfiguration of benefits
packages; investment policy review; endowment
reevaluation, etc. A review of this ratio by contract type
shows that Type D providers (those where a
predominant number of signed contracts are Rental
Contracts) are better positioned to recover their cash
expenses with cash revenues than providers with other
contract types. These providers must price their services
to ensure that costs of care are adequately covered from
resident revenues, for they may not have the levels of
liquidity to cover unforeseen costs of care increases
through the use of cash as do communities with
significant cash balances from entry fee receipts. Not
surprisingly, it is the communities with predominantly
Extensive Contracts that have the weakest operating
ratios. Each quartile of the Operating Ratios for single-
site providers that offer Extensive Contracts weakened
between 2001 and 2002. The most favorable comparative
performance between 2002 and 2001 occurred for the
single-site providers with Modified Contracts, where
each quartile improved by over 200 basis points. However,
it is important to note that this category of community
has the smallest number of data points (n=17 in 2002),
and hence is subject to more data variation.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group20
Definition and SignificanceThe Total Excess Margin Ratio includes both operating
and nonoperating sources of revenue and gains. To
promote consistency and comparability, the Total Excess
Margin Ratio has been computed based on total excess
revenues over expenses before any extraordinary items
and changes in accounting principles. Unrestricted
contributions are included in both the numerator and
denominator of the ratio, as are any realized gains/losses
on unrestricted investments or derivatives. Unrealized
gains/losses should be excluded from the computation of
all profitability ratios.
This ratio is most sensitive to the argument put forward
by many nonprofit providers that, since many have
unique and reliable access to charitable donations as an
ongoing source of support, charitable donations should
be included in measuring their ability to generate
surpluses. Some providers classify contributions in
operating revenues if they believe their contributions are
ongoing, major, or central to the operation of the
provider. Others classify contributions as nonoperating
revenue. This latter presentation can be used to
emphasize to potential donors that resident revenue
does not fully cover expenses.
A value greater than zero for the Total Excess Margin
Ratio is essential for a provider to achieve positive net
assets, to maintain a favorable balance sheet/statement
of financial position, and to provide adequate
contingency funds for unforeseen financial needs.
CCAC Ratio Database ResultsThe Total Excess Margin Ratio for both single-site and
multi-site providers presents a stronger picture of
financial performance than the other profitability ratios.
The gap between the Operating Margin Ratio and the
Total Excess Margin Ratio is primarily due to the
inclusion of contributions and realized gains in the
calculation of the latter ratio. Concerns about a
provider’s Operating Margin Ratio may be mitigated
when the Total Excess Margin Ratio is evaluated
depending on the provider’s performance in these areas.
The effect of the prolonged bearish equities market
may have taken a toll on donations to senior living
communities; average contributions decreased for both
types of providers. Unfortunately, as in previous years,
the volatility of the stock market affected the ratio
results for both types of providers as well, with each
having investment portfolios affected by realized losses
this year. In last year’s publication we noted that the
ongoing weak equities market in 2002 could potentially
challenge senior living providers. In fact, the Total
Excess Margin Ratio deteriorated at every quartile for
both types of providers. The 2002 median Total Excess
Margin, nearly zero for both types of providers, hit its
lowest point in this study’s eleven year history.
Total Excess Margin Ratio
Total Excess of Revenues over Expenses
Total Operating Revenues and NetNonoperating Gains and Losses
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 -12.98% 10.31% -2.22% 1.72% 3.93%
1992 -17.25% 10.33% 0.66% 1.96% 2.86%
1993 -7.35% 8.71% -0.87% 3.39% 5.56%
1994 -10.81% 12.17% 0.41% 3.20% 6.80%
1995 -21.86% 20.98% -0.92% 2.89% 5.50%
1996 -32.37% 24.10% 1.47% 4.31% 9.45%
1997 -0.91% 31.01% 2.10% 6.80% 9.67%
1998 -9.58% 31.55% 2.01% 5.52% 9.51%
1999 -4.44% 19.37% 0.00% 2.50% 10.32%
2000 -8.23% 24.42% -0.05% 3.84% 9.43%
2001 -15.44% 15.32% -0.02% 2.59% 5.62%
2002 -24.10% 10.08% -4.22% 0.22% 4.42%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 -14.46% 61.97% 0.04% 4.41% 6.92%
1992 -19.48% 35.86% -0.58% 3.28% 7.96%
1993 -24.36% 32.22% -1.07% 3.54% 7.38%
1994 -38.76% 32.63% 0.10% 4.53% 8.41%
1995 -151.60% 39.24% 2.48% 5.58% 8.84%
1996 -152.23% 27.18% 2.08% 5.47% 8.65%
1997 -32.90% 162.04% 2.96% 6.63% 10.68%
1998 -14.51% 38.29% 1.71% 6.19% 10.97%
1999 -9.72% 39.10% 0.35% 4.32% 8.50%
2000 71.07% 41.32% -0.40% 3.93% 8.32%
2001 -44.18% 29.51% -2.35% 1.09% 5.98%
2002 -55.74% 23.77% -3.84% 0.48% 4.35%
Total Excess Margin Ratio Quartiles
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 21
FINANCIAL RATIOSTR
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AN
ALYSIS
0%
1%
2%
3%
4%
5%
6%
7%
8% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Total Excess Margin Ratio
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%
25%
30%Multi-site
Single-site
0.22%0.48%
Perc
enta
ge
0
11
0
2002 Total Excess Margin Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group22
Single-siteProviders Worst Best 25th% 50th% 75th%
1996 -250.40% 30.81% -7.68% 3.73% 10.47%
1997 -55.70% 31.97% -7.69% 3.08% 8.99%
1998 -77.50% 32.06% -6.78% 1.93% 8.48%
1999 -65.68% 31.92% -8.82% 0.14% 6.81%
2000 -115.56% 33.60% -8.43% 0.25% 8.51%
2001 -104.36% 33.58% -9.42% 0.04% 6.95%
2002 -132.74% 29.14% -7.29% 2.08% 7.33%
Multi-siteProviders Worst Best 25th% 50th% 75th%
1996 -76.71% 14.87% -9.74% 0.09% 6.45%
1997 -62.04% 23.36% -11.75% 0.53% 9.89%
1998 -111.63% 22.43% -4.67% -0.13% 12.30%
1999 -163.92% 13.56% -6.51% -3.00% 7.36%
2000 -31.92% 20.32% -9.37% -5.60% 6.34%
2001 -19.79% 18.33% -8.37% -1.65% 6.65%
2002 -24.56% 16.40% -6.29% -0.80% 5.81%
For those providers looking for ratios from which to
benchmark operational performance, only this ratio and
the Net Operating Margin-Adjusted look solely at
operations. All of the elements for benchmarking are
contained in the detail behind this ratio.
The Net Operating Margin Ratio looks at the core,
sustainable business of a CCRC, that is, the revenues
and expenses realized solely in the delivery of services to
residents; note that net proceeds from entry fees are
excluded from this ratio (the NOM-Adjusted ratio
incorporates entry fees). The purpose of this ratio is to
provide a benchmark from which providers can determine
the margin generated by cash operating revenues after
payment of cash operating expenses, without interest/
dividend income, interest expense, depreciation and
amortization and without certain other unique elements
familiar to nonprofits (e.g., contributions and entry fee
amortization). Credit analysts view this ratio as an
important means by which to evaluate a facility’s core
operations. The objective of preparing these ratio results
is to determine the benchmarks for the nonprofit senior
living sector.
CCAC Ratio Database ResultsThe Net Operating Margin Ratio generally showed
healthy improvement for both provider types. This
reveals that despite the ongoing nursing and staffing
pressures, liability insurance issues and other operating
pressures noted in the previous ratio discussions, both
provider types have benefited from stabilizing labor and
other operating expense pressures. In fact, 2002 marks
the first year in the presentation of NOM Ratio results
that the median NOM Ratio improved over the prior
year’s performance for the single-site providers. The
median NOM Ratio for multi-site providers also
strengthened.
This performance is consistent with the anecdotal
experience the preparers of this report noted in last year’s
publication, namely, that an increasing number of senior
living providers appear focused on operating efficiencies.
Despite these improvements, a number of organizations
have expressed the conflict they face with residents
when cash balances appear high, apparently contradicting
the need for adequate monthly service fee increases in
residents’ minds. For some this may result in an inability
to raise rates sufficiently to cover the increasing expenses.
Some organizations may be experiencing service creep,
where a growing number of services are provided by staff
in order to meet residents’ expectations without the
documentation or ability to charge appropriately to
recover the costs of the service. In some cases providers
may be adding personnel in order to meet the residents’
requests for enhanced quality of care without determining
the efficiency and effectiveness of the staffing patterns
historically in place. Others may be driven by mission
statements that encourage coverage of resident expenses
with non-resident revenues. Regardless of the
circumstances, a common characteristic of the financially
strong providers is the coverage of core resident services
by resident revenues.
An examination of the NOM results by the contract
types offered at each of the communities yields
interesting insights. Generally, the weakest NOM Ratios
are exhibited by providers with Extensive Contracts (see
definitions in Chapter Five). Not surprisingly these
communities may be relying on reserves that have been
Net Operating Margin Ratio
Resident Revenue*– Resident Expense**
Resident Revenue
Net Operating Margin Ratio Quartiles
* Resident Revenue = Total Operating Revenue less Non-Resident Revenues;
** Resident Expense = Total Operating Expense less Non-Resident Expenses;
Calculation excludes Interest/Dividend Income, Interest Expense,Depreciation, Taxes, Amortization, Contributions and Entry FeeAmortization
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 23
FINANCIAL RATIOSTR
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ALYSIS
-8%
-6%
-4%
-2%
0%
2%
4%
6% Multi-site
Single-site
2002200120001999199819971996
Perc
enta
ge
Year
Trended Median Net Operating Margin Ratio
-30%
-25%
-20%
-15%
-10%
-5%
0%
5%
10%
15%
20%Multi-site
Single-site
-0.80% 2.08%
Perc
enta
ge
2
3
0
0
2002 Net Operating Margin Ratio
funded by entry fees to cover operating shortfalls. This
weaker performance by those communities with
predominantly Extensive Contracts was evident in both
2001 and 2002; furthermore, both the upper quartile
and the median for these communities deteriorated
between 2002 and 2001. For the single-site providers
with predominantly Modified Contracts only the upper
quartile deteriorated. For single-site providers with
predominantly Fee-For-Service Contracts, all quartiles
showed improvement between the two years, while only
the median of the multi-site providers improved. In the
discussion of the NOM-Adjusted Ratio, we’ll see that,
though the communities with predominantly Extensive
Contracts had the strongest NOM-Adjusted Ratios, the
performance between 2002 and 2001 followed generally
the same pattern as described with the NOM ratios,
with weakening ratios at two of the three quartiles for
the Extensive Contract communities.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group24
The Net Operating Margin Ratio is adjusted in this
computation to include net entry fee receipts,
recognizing that most nonprofit CCRCs have entry fees.
While excluded from the Net Operating Margin
calculation, these entry fees are typically employed, in
part, for the provision of healthcare services to their
residents and other operating expenses, a practice that
has become widely accepted within the industry by both
providers and creditors.
By comparing the results of this ratio to the Net
Operating Margin Ratio, the user can determine the
extent to which providers rely on net entry fee receipts
to enhance annual cash flows. Providers are urged to
consider ways by which annual audited financial
statements can segregate entry fee receipts from units
that are being occupied for the first time from those
that represent ongoing annual turnover. First-time entry
fee receipts may distort the results of this ratio, as well
as the Debt Service Coverage Ratio.
CCAC Ratio Database ResultsBoth single-site providers and multi-site providers
benefit from annual entry fee receipts as evidenced by
the significant increase of these ratio values from those
of the Net Operating Margin.
The NOM-Adjusted Ratio improved at nearly every
quartile between 2001 and 2002. In 2002 multi-site
providers had average net entry fee receipts increase by
over 14 percent, in contrast to a decline in net receipts in
2001. Previous years’ ratio results have suggested that
multi-site providers were more actively investing in new
projects. The results of the NOM-Adjusted Ratio in
2002 suggests that these projects are now coming on
line. Average net entry fee receipts declined for single-
site providers. As noted in the previous ratio discussion,
when the NOM-Adjusted Ratio results are analyzed by
contract type, the strongest NOM-Adjusted Ratio
performers are the single-site providers offering
Extensive Contracts and the multi-site providers
offering Modified Contracts. If the providers that
offer Rental Contracts are removed from the analysis,
the NOM-Adjusted Ratio for multi-site providers
increases significantly.
Net Operating Margin Ratio—Adjusted
Resident Revenue*+ Net Proceeds from Entry Fees
– Resident Expense**
Resident Revenue + Net Proceedsfrom Entry Fees
Single-siteProviders Worst Best 25th% 50th% 75th%
1996 -109.46% 56.98% 11.44% 19.14% 27.29%
1997 -54.87% 65.94% 11.79% 18.65% 25.32%
1998 -77.50% 49.26% 10.13% 17.08% 24.97%
1999 -57.25% 64.42% 8.82% 17.48% 26.57%
2000 -115.56% 48.92% 9.14% 17.34% 25.80%
2001 -104.36% 56.10% 8.22% 16.80% 26.70%
2002 -132.74% 46.85% 11.17% 17.31% 24.03%
Multi-siteProviders Worst Best 25th% 50th% 75th%
1996 -31.08% 34.82% 5.42% 12.39% 21.87%
1997 -29.16% 55.75% 7.41% 16.04% 23.41%
1998 -52.40% 55.96% 11.51% 19.34% 24.76%
1999 -77.82% 70.97% 7.24% 16.89% 21.84%
2000 -8.52% 39.55% 9.84% 16.52% 20.33%
2001 -6.60% 32.04% 9.31% 15.79% 21.10%
2002 -20.32% 41.86% 9.57% 17.10% 22.55%
Net Operating Margin Ratio—Adjusted Quartiles
* Resident Revenue = Total Operating Revenue less Non-Resident Revenues;
** Resident Expense = Total Operating Expense less Non-Resident Expenses;
Calculation excludes Interest/Dividend Income, Interest Expense,Depreciation, Taxes, Amortization, Contributions and Entry FeeAmortization
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 25
FINANCIAL RATIOSTR
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AN
ALYSIS
0%
5%
10%
15%
20%
25% Multi-site
Single-site
2002200120001999199819971996
Perc
enta
ge
Year
Trended Median Net Operating Margin Ratio—Adjusted
-10%
-5%
0%
5%
10%
15%
20%
25%
30%
35%
40%Multi-site
Single-site
17.31%
Perc
enta
ge
17.10%
6
32
1
2002 Net Operating Margin Ratio—Adjusted
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group26
C C A CC H A P T E R 3
L I Q U I D I T Y R A T I O S
Days in Accounts Receivable Ratio Quartiles
Liquidity Ratios are intended to measure a provider’s ability tomeet the short-term (one year or less) cash needs of its ongoingoperations. As is true of any business, a CCRC needs to make sureit has sufficient cash, or investments readily convertible to cash, tomeet its payroll, to pay for goods and services, to fund currentdebt service payments, and to provide for essential maintenanceand repairs.
The Liquidity Ratios described below are the most common means of measuring the ability of most businesses to meet theirliquidity needs.
Often cash and investments have been set aside by board action as“Assets Limited As to Use”. All board-designated funds wereconsidered unrestricted. Donor-restricted funds clearly identifiedfor capital expansion/improvement were considered restricted.When unrestricted funds are used in a liquidity ratio, all suchfunds, whether classified as current or non-current, are includedin the calculation.
Because this is an area that causes confusion, this year’s publicationagain includes an explanatory discussion in Appendix B clarifyingthe determination and use of “cash” in the ratio calculations.
accounts) to average daily operating revenues received
from residents of independent living, personal care and
nursing units. Third-party settlements are excluded
from the numerator of this calculation; net assets
released from restriction for operations are excluded
from the denominator.
The payer mix of a provider, along with the configuration
of healthcare units as a percentage of the provider’s total
units, dramatically affects the value of this ratio.
Generally, a value of 30 days or less is desired, though for
those providers with a low level of government or other
third-party reimbursement, values may be as low as one
to five days, since most CCRCs bill private pay residents
at the beginning of the month and receive payment
before the close of the monthly accounting period.
For those providers with significant reliance on third-
party reimbursement, values may exceed 60 days. The
higher the percentage of the resident population that is
private pay, the lower this value should be. It is
important to note that the timeliness of Medicaid
payments varies from state to state. In addition,
providers (often those with small percentages of third
party payers) may not have kept pace with the billing
requirements that have become more and more
technical as well as precise. Follow-up on problem third
party payments is essential to eliminating third party
accounts receivable. Therefore, a CCRC’s Days in
Accounts Receivable Ratio may vary significantly
depending on the magnitude of third party payments,
regardless of management’s efforts. The reader should
note that an overall favorable Days in Accounts
Receivable Ratio could be masking collection problems
with third-party payers. Since most providers bill and
Net Accounts Receivable
Residential and Healthcare Revenues/365
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 69 5 27 23 13
1992 63 6 32 23 16
1993 64 8 27 23 14
1994 65 4 27 22 14
1995 37 0 29 20 15
1996 47 0 30 21 13
1997 56 7 34 24 18
1998 116 7 33 24 15
1999 60 4 30 21 19
2000 56 3 32 23 14
2001 66 4 33 24 15
2002 63 3 26 20 13
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 98 0 35 21 11
1992 111 0 35 19 10
1993 120 0 33 18 9
1994 106 0 34 19 11
1995 83 0 31 20 12
1996 90 0 29 22 11
1997 78 0 34 21 15
1998 98 0 33 23 14
1999 77 1 34 24 13
2000 138 1 32 22 14
2001 79 0 31 21 12
2002 66 0 28 18 11
Days in Accounts Receivable Ratio
Definition and SignificanceThe Days in Accounts Receivable Ratio measures the
average number of days accounts receivable remain
outstanding. The calculation compares the total amount
in accounts receivable (net of allowances for uncollectible
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations27
FINANCIAL RATIOSTR
END
AN
ALYSIS
receive payment from their private payers at the
beginning of the month, the Days in Accounts
Receivable Ratio for the private pay portion should be
less than seven and could offset and mask an unusually
high ratio for third-party payers.
Those providers with high ratios may be affected by a
combination of a higher percentage of third-party
reimbursement and an above average number of nursing
beds in relation to independent living units.
Management may wish to track the Days in Accounts
Receivable Ratio separately for residential and
healthcare services; the former usually are private
payers, the latter often are third-party payers.
CCAC Ratio Database ResultsThe data shows steady performance from both the
multi-site and single-site providers. This year every
quartile for both provider types showed improvement.
The 75th quartile for multi-site providers hit its lowest
level since 1991. Both the median and the 25th quartile
for single-site providers hit their lowest levels since the
study’s inception. The positive performance of both the
single-site and multi-site providers compared to nursing
home industry benchmarks can be explained through
several initiatives. First, the repositioning efforts
underway by many senior living providers has resulted
in a number of providers decreasing the proportionate
number of nursing beds on their campuses (renovating
semi-private rooms to private rooms; increasing the
number of independent living and assisted living beds;
adding new campuses with a lower proportionate
number of nursing beds than in the past), with the
number of private pay residents increasing as a result.
As noted above, Days in Accounts Receivable should
decline as the proportion of private pay residents
increases. Secondly the improved profitability ratios this
year may reflect a diligence by both types of providers
to increase operating efficiencies. One of the easiest
places to realize operational improvement is to exhibit
diligence in addressing past due accounts and improving
collection efforts.
0
5
10
15
20
25
30 Multi-site
Single-site
200220012000199919981997199619951994199319921991
Day
s
Year
Trended Median Days in Accounts Receivable Ratio
20
0
10
20
30
40
50
60
70Multi-site
Single-site
18
Day
s
0
00
0
2002 Days in Accounts Receivable Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group28
Days Cash on Hand Ratio Quartiles
Definition and SignificanceThe Days Cash on Hand Ratio measures the number of
days of cash operating expenses a provider has covered
by unrestricted cash, cash equivalents, and marketable
securities. The investments may be limited as to use
(e.g., board-designated, temporarily donor-restricted,
or trustee-held). Board-designated assets are included
in the numerator. Trustee-held funds and assets
restricted by donors are excluded from the numerator.
This treatment of these balances is the same whether
the assets are classified as current or non-current or
totaled together.
A benchmark Days Cash on Hand Ratio value for entry
fee providers is 150 days. This standard provides
sufficient funds to cover unexpected expenditures,
provide refunds for unanticipated turnover without
attendant new entry fees, or meet other unbudgeted
expenses. Readers should note, however, that this
benchmark is significantly below the rating agency
medians provided in Appendix C of this publication.
CCAC Ratio Database ResultsWhen FASB Statement No. 124 was implemented in
1995 requiring, in part, the mark-to-market of financial
instruments, the Days Cash on Hand Ratio enjoyed a
period of healthy improvement. Each year the bullish
equities market strengthened the investment market
values for both types of providers. As expected with
the mark-to-market requirement, the equities market’s
downturn coupled with the sluggish economy in 2001 and
2002 brought a decline in providers’ investment market
values. The combination of earnings shortfalls and
investment values declines affected both provider types.
The Days Cash on Hand Ratio continued to weaken
in 2002 across most quartiles. The bearish equities
market caused providers to continue to realign their
investment portfolios; the average gain per facility
realized in 2001 was replaced with an average realized
loss per facility in 2002. However, the average unrealized
loss for each provider type declined significantly
between 2001 and 2002.
Average unrestricted cash balances dropped by 8
percent for single-site providers, despite the headway
they made in operations, with their increase in average
cash revenues exceeding their growth in cash expenses.
As noted in the NOM-Adjusted Ratio discussion, the
average net entry fee receipts for single-site providers
declined by 8 percent. The 14.2 percent increase in net
entry fees for multi-site providers, contributed to
improvement at the upper quartile, at least, of the Days
Cash on Hand for multi-site providers.
Days Cash on Hand Ratio
Unrestricted Current Cashand Investments
+ Unrestricted Non-current Cashand Investments
(Operating Expenses – Depreciation– Amortization)/365
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 1 326 90 133 177
1992 -23 275 76 128 207
1993 39 393 78 122 199
1994 48 385 71 134 214
1995 12 1,075 91 157 265
1996 23 1,155 126 207 287
1997 13 2,762 115 188 307
1998 43 1,987 169 288 375
1999 7 2,329 141 307 389
2000 96 1,772 178 282 414
2001 35 1,026 174 242 319
2002 83 942 153 225 332
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 -3 2,666 105 156 327
1992 12 2,315 99 191 369
1993 -15 2,142 89 164 385
1994 -17 2,170 110 182 319
1995 5 2,001 121 208 360
1996 10 2,105 129 222 378
1997 15 2,229 143 254 414
1998 0 1,856 142 267 430
1999 0 1,672 140 272 469
2000 0 4,882 147 258 478
2001 10 3,453 170 274 438
2002 13 2,659 157 261 394
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 29
FINANCIAL RATIOSTR
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0
50
100
150
200
250
300
350 Multi-site
Single-site
200220012000199919981997199619951994199319921991
Day
s
Year
Trended Median Days Cash on Hand Ratio
0
100
200
300
400
500
600
700
800Multi-site
Single-site
225 261
Day
s
0
8
0
2
2002 Days Cash on Hand Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group30
Cushion Ratio Quartiles
Definition and SignificanceThe Cushion Ratio measures the provider’s cash
position in relation to its annual debt obligation. While
this ratio is more often computed using maximum
annual debt service in the denominator, for the purposes
of this publication, the ratio has been computed using
current annual debt service. As noted again in our
discussion of the Debt Service Coverage Ratios,
maximum annual debt service is typically not included
in the audited financial statements from which data for
this publication have been derived. Therefore, we use
current interest expense, plus the current principal
payment from the statement of cash flow. Capitalized
interest cost, if disclosed in the audited financial
statements, is included in annual debt service. The
numerator of this ratio includes unrestricted cash and
investments, both current and non-current. All board-
designated funds (including those set aside for capital
improvements, replacements, etc.) are also included in
the numerator.
Since this ratio is computed on the basis of current
annual debt service payments rather than the maximum
annual debt service defined in most financing documents,
the ratios may vary each year as principal payments and
interest payments vary, particularly if a provider has no
scheduled principal sinking fund/redemption payments
in the current year. In the event a provider had no debt
service in one of the years, the provider’s debt service
ratio was excluded from the median computation for the
missing year(s). Providers with widely disparate debt
service amounts between years, typically an indication
of an advance refunding or other restructuring of debt,
were analyzed to determine an approximate annual debt
service payment.
Generally, credit analysts desire a Cushion Ratio greater
than three times. If a provider’s debt service has not
been structured to be level, a low Cushion Ratio may
signal a provider’s inability to meet escalating or balloon
principal payments. However, it is important to view
this ratio in relation to other ratios. Even if the Cushion
Ratio is less than three times, the lower ratio may be
acceptable if it is accompanied by other ratios that have
been strengthening over time.
Typically, mature organizations would be expected to
have greater cash reserves than younger organizations
and, therefore, stronger Cushion Ratios. However, a
provider’s debt structure may also play an important role
in its Cushion Ratio. Tax-exempt financings often have
level debt service over 25 to 30-year periods. Conventional
financings from commercial banks and other lenders are
generally characterized by shorter amortization periods
and higher annual interest and principal repayment rates.
As a result, organizations financed with conventional
debt may have lower Cushion Ratios than organizations
financed with tax-exempt debt.
Younger CCRCs typically produce lower Cushion Ratios.
They may have higher cash levels from fill-up entry fees
but normally have higher annual debt service as well.
More mature CCRCs would be expected to have stronger
Cushion Ratios, both because their annual debt service
would have been reduced over time and because their
cash positions would have been growing through positive
operating results and entry fee turnover. A high Cushion
Ratio may or may not be a sign of strength. As with other
Cushion Ratio
Unrestricted Current Cashand Investments
+ Unrestricted Non-current Cashand Investments
Annual Debt Service
Multi-siteProviders Worst Best 25th% 50th% 75th%
1995 0.16 155.63 2.79 4.78 8.41
1996 0.22 199.41 2.88 5.08 9.63
1997 0.80 36.87 3.01 6.35 10.85
1998 1.26 480.29 5.33 7.53 10.19
1999 0.20 984.10 4.34 7.14 15.44
2000 2.48 55.39 4.42 7.99 13.55
2001 1.03 31.38 3.94 6.34 10.14
2002 1.81 77.29 4.69 6.38 12.40
Single-siteProviders Worst Best 25th% 50th% 75th%
1995 0.00 987.86 1.44 5.04 10.56
1996 0.00 487.16 1.73 5.35 10.54
1997 0.00 1,916.73 2.58 6.06 12.82
1998 0.00 819.79 2.40 6.11 15.38
1999 0.00 744.91 3.07 6.82 12.96
2000 0.00 555.33 3.07 6.30 11.73
2001 0.15 2,211.50 3.58 6.88 11.62
2002 0.20 166.40 3.54 6.68 10.68
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 31
FINANCIAL RATIOSTR
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ALYSIS
capital structure ratios, this ratio may need to be analyzed
in conjunction with other financial ratios in order to
accurately assess the provider’s financial condition.
CCAC Ratio Database ResultsOnce again, every quartile of the data exceeds the
minimum Cushion Ratio levels desired by credit
analysts. Despite the ongoing bearish equities market
and stagnant economy, the Cushion Ratio for both types
of providers was remarkably strong. For multi-site
providers, their increasing average long-term debt levels
were countered by decreasing interest expense and
steady cash and investments balances. Single-site
providers experienced a decline in their average net
entry fee receipts as well as their average unrestricted
cash balances, so that even though their average long-
term debt increased by just 4 percent in the
denominator, the numerator declined at a faster rate and
caused the Cushion Ratio to deteriorate slightly. As
noted above, the Cushion Ratio is affected by the debt
structures the CCRC employs. It may be that this ratio
weakens over time since many providers are adding
ILUs through the use of additional variable rate debt.
Variable rate debt structures allow for earlier repayment
and, therefore, higher annual debt service than
traditional fixed rate debt.
0
1
2
3
4
5
6
7
8
9 Multi-site
Single-site
20022001200019991998199719961995
Rat
io
Year
Trended Median Cushion Ratio
0
5
10
15
20
25
30
35
40
45
50Multi-site
Single-site
6.386.68
Rat
io
0
41
0
2002 Cushion Ratio
C H A P T E R 4
C A P I T A L S T R U C T U R E R A T I O S
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group32
C C A C
Debt Service Coverage Ratio Quartiles
Capital Structure Ratios primarily focus on a provider’s balancesheet strengths and weaknesses. These ratios are useful in assessingthe long-term solvency of a provider. The Capital StructureRatios measure the relative amount of debt a provider hasundertaken. A high percentage of debt relative to assets or equityis an important indication of risk in the CCRC industry becausehigh leverage typically means high debt repayment obligations,and therefore high annual debt service payments. One of theCapital Structure Ratios, the Debt Service Coverage Ratio,incorporates a measure of annual cash flow and, therefore,provides an important quantification of the link between annualoperating performance and a provider’s debt obligations.
As discussed below, the ratios incorporating current annual debtservice as a component of their calculation would be affectedduring years in which interest cost is capitalized. To adjust forsuch occurrences, when capitalized interest for a given year isprovided in the audited financial statements, we have added thatamount to interest expense in the current year.
Definition and SignificanceCredit analysts and lenders generally consider the Debt
Service Coverage Ratio, combined with the Unrestricted
Cash and Investments to Long-term Debt Ratio and
Days Cash on Hand Ratio, to be the most important
ratios for evaluating a provider’s short- and long-term
financial viability. The Debt Service Coverage Ratio
reflects a provider’s ability to fund annual debt service
with cash flow from net cash revenues and net entry
fees. Lenders typically require that this ratio be
calculated using maximum annual debt service in the
denominator. This allows the lender to determine
whether any scheduled increase in debt service can be
covered through cash flow. For the purposes of the
calculations presented in this report, current annual
debt service (current year’s capitalized interest cost
plus interest expense and scheduled principal payments)
was used because maximum annual debt service was
not obtainable from the providers’ audited financial
statements. Many providers do have level debt service
requirements, and therefore, in many cases the
difference between annual and maximum debt services
is insignificant. However, annual debt service
requirements may differ from maximum annual debt
service requirements. Accordingly, the results included
in this report may vary from a lender’s calculation of the
Debt Service Coverage Ratio.
Debt Service Coverage Ratio
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 0.64 5.01 1.44 1.89 3.31
1992 0.65 8.80 1.50 1.93 2.84
1993 0.79 9.91 1.64 2.32 3.81
1994 0.97 143.87 1.65 2.16 3.88
1995 -6.68 9.97 1.74 1.99 3.00
1996 -22.40 7.29 1.40 2.21 2.82
1997 0.85 7.93 1.95 2.57 4.66
1998 1.29 29.55 2.91 3.28 4.36
1999 -6.28 426.62 1.71 2.65 4.55
2000 0.74 32.15 1.81 3.24 4.77
2001 0.63 17.82 1.78 2.24 3.11
2002 0.11 25.70 1.47 2.10 3.12
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 0.27 561.28 1.51 2.40 3.67
1992 -0.28 318.10 1.57 2.43 3.31
1993 0.25 98.73 1.59 2.12 3.80
1994 0.10 967.50 1.58 2.32 3.83
1995 -3.14 445.78 1.55 2.40 4.18
1996 -3.22 161.22 1.54 2.46 4.02
1997 -124.95 786.99 1.59 2.65 4.28
1998 -29.85 108.22 1.55 2.75 4.77
1999 -50.41 31.25 1.79 2.66 4.37
2000 -4.15 164.47 1.71 2.63 3.83
2001 -4.10 82.80 1.64 2.37 3.45
2002 -3.61 151.04 1.53 2.00 3.06
Total Excess of Revenues over Expenses + Interest, Depreciation,
and Amortization Expenses– Amortization of Deferred Revenue
+ Net Proceeds from Entry Fees
Annual Debt Service
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 33
FINANCIAL RATIOSTR
END
AN
ALYSIS
Most debt obligations require CCRCs to maintain a
Debt Service Coverage Ratio of at least 1.20 times
maximum annual debt service (MADS). Over time,
most financial analysts look for that coverage ratio to
grow to between 1.50 and 2.00 times MADS.
Young CCRCs (with entry fee contracts) that have not
yet completed fill-up will experience extremely high
Debt Service Coverage Ratios. This occurs because the
large amount of entry fees received from initial resident
move-ins swells the numerator of this ratio. In general,
meaningful Debt Service Coverage Ratios for entry fee
communities can only be relied on after occupancy is
stabilized. Furthermore, this ratio can be significantly
impacted by increases in net entry fees that are received
as a result of the initial fill-up of new units being added
through expansion or repositioning growth. In
recognition of this bank and bond financing documents
are increasingly excluding the entry fee receipts received
through fill-up and through expansions.
Since the ratios are computed on the basis of current
annual debt service payments rather than the maximum
annual debt service defined in most financing
documents, the ratios may vary each year as principal
payments and interest payments vary, particularly if a
provider has no scheduled principal sinking
fund/redemption payments in the current year. In the
event a provider had no debt service in one of the years,
the provider’s debt service ratio was excluded from the
median computation for the missing year(s). Providers
with widely disparate debt service amounts between
years, typically an indication of an advance refunding or
other restructuring of debt, were analyzed to determine
an approximate annual debt service payment. Some
argue that making this sort of adjustment in the
denominator should be matched with an adjustment in
the numerator for the entry fees received from a fill-up.
However, the statement of cash flow doesn’t typically
break out entry fee receipts between those received in
the regular course of operations and those related to fill-
up. For single-site providers, the number of data points
are significant, so the ratio aberrations that may result
from inclusion of the entry fees should have little affect
on the value of the median and quartile markers. For the
smaller sample of multi-site providers, the median and
quartile markers are more likely to be affected by
outliers, but entry fees from fill-up would represent a
smaller portion of the multi-providers total cash flow
receipts and, therefore, have less of an impact than the
receipts for a single-site. In either case, more careful
delineation on the statement of cash flow would allow a
more accurate calculation of this and other coverage ratios.
CCAC Ratio Database ResultsFor over a decade nearly all accredited organizations
have exceeded the minimum Debt Service Coverage
Ratio required by typical bond documents. More mature
CCRCs tend to have high coverage ratios for the simple
reason that they have paid down most of their debt. A
high Debt Service Coverage Ratio in this circumstance
may or may not be a sign of financial strength. Providers
may become complacent about a high current Debt
Service Coverage Ratio, not taking into account the need
to build increased cash flows to prepare for new debt
costs needed to undertake a substantial renovation or
expansion project that may not generate incremental
revenue. For this reason, it is often necessary to analyze
the Debt Service Coverage Ratio in combination
with other information to evaluate the adequacy of
annual cash flows for achieving the financial goals of
the organization.
In the past, a fairly high number of providers (especially
single-site providers) had very little debt reflected on
the balance sheet/statement of financial position.
However, this number has decreased over time with
fewer organizations reporting no debt on their balance
sheets/statements of financial position so the computed
median has reflected a greater percentage of the
accredited organizations over time.
Not surprisingly given the weakened 2002 profitability
ratio results, the median Debt Service Coverage Ratio
declined for both types of providers.
The operational challenges described in the discussion
of the Profitability Ratios contributed to the overall
weakening in this ratio for both provider types.
However, the multi-site providers seemed to counter
this challenge through the cash flow benefits of growth
and, perhaps, through potentially more favorable credit
profiles achieved through their market diversity; staff,
management and board sophistication; obligated group
structures; and other factors which allow them to
weather market changes with less volatility than a
single-site provider might. Multi-site providers had their
average annual debt per organization increase by 8.5
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group34
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5 Multi-site
Single-site
200220012000199919981997199619951994199319921991
Rat
io
Year
Trended Median Debt Service Coverage Ratio
-5
-4
-3
-2
-1
0
1
2
3
4
5
6
7
8Multi-site
Single-site
2.12.0
Rat
io
9
0
0
2
2002 Debt Service Coverage Ratio
percent, but average annual debt service remained nearly
constant. Clearly multi-site providers were taking
advantage of an interest rate environment that provided
refinancing opportunities and the possibility of new
money at lower interest rates. Average annual net entry
fees for multi-site providers increased by 14 percent.
Single-site providers were refinancing as well, though
apparently these financings were seeking lower interest
rates, lengthened terms, or more favorable covenants
rather than new money. Average annual debt service
declined for single-site providers; both interest expense
and principal payments declined from 2001 to 2002.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 35
FINANCIAL RATIOSTR
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AN
ALYSIS
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group36
Definition and SignificanceThe Debt Service Coverage Ratio-Revenue Basis is a
more stringent measure of a CCRC’s ability to meet its
debt obligations through revenues alone. By removing
net proceeds from entry fees from the numerator (they
are included in the numerator for the Debt Service
Coverage Ratio), this ratio indicates a provider’s ability
to cover debt service exclusively from operating
revenues and nonoperating sources. A low Debt Service
Coverage Ratio-Revenue Basis indicates a provider relies
heavily on entry fees to meet ongoing annual operating
expenses. A Debt Service Coverage Ratio-Revenue Basis
value of at least 0.75 is considered desirable by the
credit community.
Some financial analysts argue that heavy reliance on
entry fees may leave a provider vulnerable to a slowdown
in turnover due to natural reasons or unanticipated
competition in the service area. However, this argument
fails to take into account that many entry fee CCRCs
deliberately price their services so that entry fees lower
their capital costs (including annual debt payments
related to capital acquisition) and subsidize a portion of
ongoing healthcare costs. Also, readers should recognize
that most providers need to be sensitive to pricing
structures in their market. If the market is accustomed
to high entry fees and low monthly fees, a provider may
have neither the flexibility nor the desire to adjust its
pricing structure.
This ratio is influenced to a greater degree than the
Debt Service Coverage Ratio by contract type and entry
fee refund plans. A provider that offers fully refundable
entry fees or that has Fee-For-Service Contracts will
generally experience a higher Debt Service Coverage
Ratio-Revenue Basis than a provider with nonrefundable
entry fees. Since the former type of provider is obligated
to refund a substantial portion of the entry fee to
residents, this type of provider should place less reliance
on entry fees for debt service coverage. Fee-For-Service
Contracts typically require less of an entry fee since
future monthly service payments are anticipated to
cover fully the future care needs of the residents (see
Chapter Five).
CCAC Ratio Database ResultsIn the early years of the study, accredited single-site
providers outperformed the multi-site providers. The
steady strengthening of the multi-site providers’
performance in recent years was stalled in 2001and
weakenedfurther in 2002. The favorable past trend
shown in this ratio may demonstrate that CCRCs are
moving away from offering only non-refundable entry
fees; the higher the refund, the less reliant the CCRC
should be on use of the entry fees to fund annual cash
flow needs. The steady improvement of this ratio across
the years of the study was reversed last year, possibly
Debt Service Coverage Ratio—Revenue Basis
Total Excess of Revenues over Expenses+ Interest, Depreciation and
Amortization Expenses– Amortization of Deferred Revenue
Annual Debt Service
Debt Service Coverage Ratio—Revenue Basis Quartiles
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 -3.31 1.56 -0.14 0.30 0.85
1992 -1.26 1.57 -0.22 0.39 0.85
1993 -0.85 1.77 -0.12 0.51 1.10
1994 -2.04 35.96 0.34 0.93 1.61
1995 -39.08 2.96 0.09 0.86 1.91
1996 -56.64 4.74 0.21 1.02 1.62
1997 -1.01 4.92 0.64 1.12 1.84
1998 -0.92 18.32 0.92 1.26 2.05
1999 -1.26 18.81 0.60 1.10 1.69
2000 -8.14 4.77 0.15 1.20 1.96
2001 -2.26 3.16 0.06 0.93 1.49
2002 -13.95 19.15 -0.24 0.29 1.21
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 -112.22 121.75 0.12 0.72 1.55
1992 -4.76 36.82 0.20 0.65 1.17
1993 -35.05 7.08 0.15 0.62 1.27
1994 -4.55 156.73 0.12 0.73 1.25
1995 -54.71 42.10 0.35 0.94 1.91
1996 -7.28 20.46 0.26 0.96 1.80
1997 -124.95 137.79 0.46 1.04 1.93
1998 -23.13 51.05 0.44 1.04 2.18
1999 -102.67 13.13 0.26 0.78 1.69
2000 -15.61 142.85 0.42 1.00 1.64
2001 -47.00 82.80 0.23 0.81 1.38
2002 -6.47 84.08 0.05 0.62 1.20
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 37
FINANCIAL RATIOSTR
END
AN
ALYSIS
influenced by the operational challenges highlighted in
the previous discussions on Profitability Ratios. An
increasing number of both types of providers had
negative Debt Service Coverage Ratios—Revenues Basis.
The contract types offered by the different provider
types may offer insight into the disparity between the
providers’ Debt Service Coverage-Revenue Basis Ratios.
The multi-site providers have a nearly even split
between Extensive, Modified, and Fee-For-Service
Contracts (see definitions in Chapter One) offered in
their organizations. Three of the 35 multi-site providers
have Rental Contracts; another multi-site provider offers
a Rental/Type C. Single-site providers have
predominantly Extensive Contracts, with Rental
Contracts comprising a much smaller proportion of their
total contracts. The Debt Service Coverage Ratio—
Revenue Basis by contract type supports that those
providers offering Fee-For-Service or Rental Contracts
will present stronger results than those offering
Extensive Contracts, since a much greater percentage of
the residents are paying market rate through the higher
levels of care. Results by contract type may be affected
in the future as the authors are seeing more and more
communities offering multiple contract types.
0.0
0.2
0.4
0.6
0.8
1.0
1.2
Multi-site
Single-site
200220012000199919981997199619951994199319921991
Rat
io
Year
Trended Median Debt Service Coverage Ratio—Revenue Basis
-2
-1
0
1
2
3
4Multi-site
Single-site
0.290.62
Rat
io
4
6
1
3
2002 Debt Service Coverage Ratio—Revenue Basis
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group38
Definition and SignificanceThis ratio indicates the percentage of all operating
revenues and nonoperating gains and losses that are
utilized for annual debt service. This ratio has similar
uses and limitations as the Debt Service Coverage
Ratio-Revenue Basis. CCRCs that are newly developed
or undergoing significant expansion generally have
financed construction with debt. Unoccupied units,
which often result from new construction or expansion,
coupled with additional debt, could cause a temporary
deterioration in this ratio.
For young CCRCs still in start-up and without the
benefit of operating revenues from full occupancy, debt
service may exceed 30 percent of the total operating
revenues plus net nonoperating gains and losses. The
credit capital markets generally prefer to see this ratio
at 20 percent or below for mature organizations.
CCAC Ratio Database ResultsAs with both Debt Service Coverage Ratios, the Debt
Service as a Percentage of Total Operating Revenues and
Net Nonoperating Gains and Losses Ratio will be affected
by: changes in current annual debt service; periods where
no principal payments were due; market conditions that
enable favorable gains, etc. In general, accredited
organizations continue to perform well across all years
of the study. A large number of the single-site providers
had ratio values of less than 20 percent (all but 21);
all but one of the multi-site providers had ratios of less
than 20 percent.
The medians for this ratio are remarkably steady over
the study years; e.g., the median from 2002 for both
provider types has moved relatively little from the
medians in 1991. In addition, the upper quartile marker
and the medians for both types of providers have been
similar, though the performance of the multi-site
providers is typically somewhat weaker. The lowest
quartile marker for the single-site providers continues to
show the weakest performance for both types of
providers. This would suggest that the single-site
providers in this lower quartile may not realize the same
kinds of revenue performance from their leveraged
assets that other providers do.
Annual Debt Service
Total Operating Revenues+ Net Nonoperating Gains and Losses
Debt Service as a Percentage of Total Operating Revenues and Net Nonoperating Gains and Losses Ratio Quartiles
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 24.36% 2.16% 12.91% 8.55% 6.75%
1992 31.72% 2.03% 12.34% 9.91% 6.79%
1993 34.35% 1.97% 14.09% 9.03% 5.72%
1994 25.65% 0.24% 11.61% 8.45% 5.97%
1995 31.22% 0.00% 12.18% 8.95% 5.83%
1996 56.41% 0.61% 12.79% 9.12% 6.52%
1997 36.51% 1.35% 11.25% 8.66% 5.68%
1998 12.13% 0.86% 10.17% 8.10% 7.04%
1999 16.24% 0.50% 10.79% 9.37% 5.19%
2000 19.75% 0.63% 10.83% 8.89% 5.70%
2001 19.49% 1.75% 11.04% 9.22% 7.19%
2002 29.60% 0.43% 10.93% 8.82% 6.39%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 80.39% 0.03% 14.47% 9.87% 5.35%
1992 36.11% 0.00% 17.39% 10.54% 6.03%
1993 52.77% 0.00% 14.64% 9.15% 6.04%
1994 86.21% 0.00% 14.21% 10.07% 5.47%
1995 43.49% 0.00% 15.15% 9.66% 4.87%
1996 36.46% 0.00% 13.47% 9.58% 5.23%
1997 35.02% -2.20% 14.96% 9.96% 5.26%
1998 50.72% -3.12% 12.47% 8.37% 4.54%
1999 49.36% 0.00% 13.82% 9.13% 5.22%
2000 57.94% 0.00% 13.96% 9.13% 5.51%
2001 59.51% 0.02% 14.33% 9.26% 6.80%
2002 38.41% 0.15% 15.34% 9.21% 6.65%
Debt Service as a Percentage of Total OperatingRevenues and Net Nonoperating Gains and Losses Ratio
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 39
FINANCIAL RATIOSTR
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AN
ALYSIS
0%
2%
4%
6%
8%
10%
12% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Debt Service as a Percentage of Total Operating Revenues and Net Nonoperating Gains and Losses Ratio
0%
5%
10%
15%
20%
25%
30%Multi-site
Single-site
8.82% 9.21%
Perc
enta
ge
3
00
0
2002 Debt Service as a Percentage of Total Operating Revenues and Net Nonoperating Gains and Losses Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group40
Definition and SignificanceThe Unrestricted Cash and Investments to Long-term
Debt Ratio measures a provider’s position in available
cash and marketable securities in relation to its long-
term debt, less current portion. This ratio is a measure
of a provider’s ability to withstand annual fluctuations
in cash, either through weakened operating results or
through little or no resident entry fee receipts because
of low turnover or higher refundability of entry fee
contracts. The numerator includes all cash and
investments, excluding trustee-held funds, that are in
any way available to retire debt or to pay operating
expenses. In some cases the audited financial
statements did not provide enough detail to isolate
trustee-held funds held specifically to repay debt (e.g., a
debt service reserve). Board-designated assets and assets
temporarily restricted by donors for operating purposes
are included in the numerator. Trustee-held funds and
assets restricted by donors for purposes other than
operations are excluded. This treatment of asset
balances is the same whether the assets are classified as
current or non-current. The reader is encouraged to
reference Appendix A for detail regarding the accounts
included in this ratio.
Credit analysts place a high degree of reliance on this
ratio as an indicator of a provider’s debt capacity. A ratio
of unrestricted reserves in excess of 20 percent of long-
term debt is desired. While they view annual cash flow
as the primary source of support for long-term debt,
credit analysts also prefer to see adequate discretionary
liquidity to hedge against potentially volatile annual cash
flows. In addition to building cash reserves to support
any existing debt or planned expenditure, providers
should build cash reserves to offset their long-term
healthcare liability.
CCAC Ratio Database Results The average unrestricted cash balances per organization
for multi-site providers remained nearly constant
between 2002 and 2001, in spite of average net entry
fees increasing by approximately 14 percent. The
weakening cash to debt ratio for multi-site providers was
caused, therefore, either due to their increasing long-
term debt per organization or through restrictions in
timing on the release of the entry fees they collected,
e.g., as creditors seek to mitigate their risk exposure by
requiring earlier payoffs of their loans. Note that the
lowest quartile of the multi-site providers improved, so
some were seeing debt increases offset by increasing
cash balances. For single-site providers there was a
weakening at the median and upper quartiles. The
average cash balances per organization dropped by over
7 percent while their long-term debt per facility
increased by over 4 percent.
Unrestricted Current Cashand Investments
+ Unrestricted Non-current Cashand Investments
Long-term Debt, less Current Portion
Unrestricted Cash and Investments to Long-term Debt Ratio Quartiles
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 0.05% 1,728.36% 24.66% 36.26%100.62%
1992 -2.37% 4,091.18% 23.21% 35.87% 71.62%
1993 10.76% 3,932.30% 15.02% 31.78% 72.89%
1994 9.32% 2,049.42% 18.34% 35.64% 90.96%
1995 1.69% 1,370.38% 28.18% 48.49% 71.10%
1996 3.40% 16,883.80% 24.50% 52.15% 78.13%
1997 7.94% 167.34% 27.77% 50.20% 88.73%
1998 6.19% 563.25% 38.68% 49.56% 72.20%
1999 1.53% 734.44% 20.44% 65.88%113.88%
2000 14.93% 1,350.08% 34.40% 54.86% 75.57%
2001 13.21% 8,799.28% 31.37% 48.53% 76.81%
2002 13.48% 5467.81% 33.87% 47.16% 75.43%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 -0.59% 7,858.11% 16.74% 44.38% 118.17%
1992 1.24% 12,201.84% 24.56% 40.48% 97.48%
1993 -2.21% 15,099.12% 21.87% 42.63% 87.12%
1994 1.45% 11,034.14% 23.73% 45.57% 84.57%
1995 0.00% 10,765.19% 15.50% 40.79% 88.28%
1996 0.00% 11,491.50% 20.37% 46.01% 89.60%
1997 1.24% 26,963.92% 24.51% 53.26% 101.69%
1998 0.00% 25,221.02% 28.51% 52.72% 103.26%
1999 0.00% 17,985.20% 27.30% 56.40% 106.70%
2000 0.01% 14,602.70% 23.57% 50.58% 99.12%
2001 1.61% 21,061.90% 27.37% 52.22% 94.83%
2002 2.12% 50,913.64% 27.78% 51.62% 89.42%
Unrestricted Cash and Investments to Long-term Debt Ratio
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 41
FINANCIAL RATIOSTR
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AN
ALYSIS
0%
10%
20%
30%
40%
50%
60%
70% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Unrestricted Cash and Investments to Long-term Debt Ratio
0%
50%
100%
150%
200%
250%Multi-site
Single-site
47.16% 51.62%
Perc
enta
ge
10
0
1
0
2002 Unrestricted Cash and Investments to Long-term Debt Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group42
Definition and SignificanceThe Long-term Debt as a Percentage of Total Capital
Ratio is a traditional measure of the extent to which a
provider has relied on debt versus retained earnings and
invested or donated capital. For CCRCs, values in excess
of 100 percent or negative ratios (caused by net deficits)
are not uncommon because of the reliance on cash from
entry fees, which are treated on the statement of
financial position as a liability rather than equity or an
increase to net assets.
Low net assets or net deficits are particularly common in
younger CCRCs. It is not uncommon to find young
CCRCs with substantial cash and investment reserves
collected from entry fees but with net deficits because
they have not yet earned the deferred revenue balance.
Thus, the value of this ratio is not significant when
considered alone. The ability to repay long-term debt is
better understood when considered in conjunction with
the Long-term Debt as a Percentage of Total Capital
Ratio-Adjusted. Other ratios such as the Unrestricted
Cash and Investments to Long-term Debt Ratio and the
Excess Margin Ratio also help.
CCAC Ratio Database ResultsThis ratio calculation indicates that much of the
financial strength of the accredited CCRCs is due to the
positive relationship between debt and unrestricted net
assets for these providers. Newer organizations may not
be able to reach these levels until a number of years
have passed and they have had the opportunity both to
reduce debt levels and to increase net assets from
improved operational efficiencies and the amortization
of deferred revenue. Organizations, such as those in the
accredited group, that have managed their financial
performance over many years to achieve these positive
ratios, can expect to receive favorable credit
consideration.
Throughout the decade of study there had been a fairly
steady improvement of this ratio for both types of
providers. But, as noted in earlier discussions, the
operating expense pressures, contribution declines and
the prevalence of realized losses (and unrealized losses
to the extent they affect the values of non-restricted
cash investments) have squeezed operating margins.
While average long-term debt has increased in each of
the past two years (for 2002: 4.5 percent for single-site
providers and 8.5 percent for multi-site providers),
average unrestricted net assets per facility have declined
over both of the previous two years for both types of
providers. The average net assets for multi-site providers
declined by nearly 15 percent between 2001 and 2002;
for single-site providers the percentage of decline was
approximately 23 percent.
Long-term Debt, less Current Portion
Long-term Debt, less Current Portion+ Unrestricted Net Assets
Long-term Debt as a Percentage of Total Capital Ratio Quartiles
Long-term Debt as a Percentage of Total Capital Ratio
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 168.40% 9.64% 90.18% 77.64% 56.42%
1992 156.72% 2.37% 93.56% 79.46% 56.64%
1993 149.59% 2.04% 94.35% 79.65% 57.67%
1994 141.03% 7.98% 92.46% 76.05% 41.58%
1995 134.56% 8.55% 86.53% 73.30% 47.77%
1996 119.45% 0.46% 91.90% 73.64% 40.00%
1997 190.89% 0.00% 91.37% 71.98% 52.11%
1998 161.84% 26.23% 91.36% 76.37% 52.14%
1999 106.50% 20.31% 91.94% 67.12% 48.50%
2000 101.50% -67.82% 82.89% 69.37% 51.60%
2001 115.84% 8.44% 87.71% 74.96% 53.90%
2002 128.39% 4.75% 91.49% 77.01% 54.16%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 354.00% 0.00% 103.65% 73.25% 35.16%
1992 913.70% 0.00% 102.11% 76.66% 39.52%
1993 794.88% 0.00% 100.62% 73.74% 38.62%
1994 180.46% 0.00% 98.74% 71.27% 38.60%
1995 9,488.75% 0.00% 99.46% 70.73% 33.88%
1996 3,656.01% 0.00% 96.18% 68.28% 34.16%
1997 6,437.43% 0.00% 97.29% 70.97% 47.53%
1998 61,583.04% 0.00% 97.92% 69.11% 47.37%
1999 361.82% 0.00% 91.33% 67.54% 46.42%
2000 6,440.04% 0.00% 96.01% 70.95% 46.43%
2001 3,628.59% 0.00% 109.05% 76.82% 49.44%
2002 9,056.18% 0.00% 108.78% 78.88% 54.72%
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 43
FINANCIAL RATIOSTR
END
AN
ALYSIS
60%62%64%66%68%70%72%74%76%78%80%82% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Long-term Debt as a Percentage of Total Capital Ratio
0%
20%
40%
60%
80%
100%
120%
140%
160%Multi-site
Single-site
77.01%78.88%
Perc
enta
ge
0
19
0
0
2002 Long-term Debt as a Percentage of Total Capital Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group44
Definition and SignificanceThis ratio is similar to the Long-term Debt as a
Percentage of Total Capital Ratio, except that it adds
deferred revenue from entry fees to the denominator.
Deferred revenue from entry fees is added in recognition
that this account balance represents cash paid to the
community that is often used for capital improvements
and/or is retained as cash reserves. Thus, it functions as
“quasi-equity.” Providers charging substantial entry fees
that utilize cash from these entry fees to pay down a
portion of their debt, would reduce this ratio. A low
value for this ratio indicates a stronger equity base.
Some believe that the denominator should also include
refundable entry fees, if those refundable fees are paid
only upon reoccupancy of the unit and then, only at
their original entry fee paid or at some lesser price.
Because others in the capital markets include deferred
fees from refundable entry fees in their computation of
this adjusted capital ratio, the ratio’s definition may be
revised in future editions of this publication to include
the deferred revenue from refundable entry fees.
CCAC Ratio Database ResultsThe results of this ratio calculation mirror the findings
of the previous ratio analysis, in that, for the most part,
the accredited organizations appear to reflect a positive
relationship between debt and equity. Twenty single-
site providers had values of over 100 percent (i.e., very
weak performance) for this ratio, while none of the
multi-site providers’ results exceeded 100 percent. Yet,
approximately twenty-five percent of the single-site
providers had values below 35 percent (i.e. very strong
performance) for this ratio, while just over 10 percent of
the multi-site providers had achieved this performance
level. As noted earlier in the publication, when CCRCs
within a multi-site provider are accredited, the financial
statements of the multi-site provider may include some
to even significant non-entry fee producing assets (e.g.,
affordable housing, home health care companies) and
may include non-senior living entities. A single-site
CCRC’s purpose is traditionally focused on senior living.
If this single-site, “single-purpose” CCRC offers
predominantly rental or refundable entry fees, it is less
likely to have other resources to balance this lack of
quasi-equity.
Long-term Debt, less Current Portion
Long-term Debt, less Current Portion+ Unrestricted Net Assets
+ Deferred Revenue from Entry Fees(Nonrefundable Entry Fees Only)
Long-term Debt as a Percentage of Total Capital Ratio-Adjusted Quartiles
Long-term Debt as a Percentage of Total Capital Ratio—Adjusted
Multi-siteProviders Worst Best 25th% 50th% 75th%
1991 82.07% 1.59% 56.34% 50.65% 28.62%
1992 80.44% 0.73% 56.42% 50.25% 36.84%
1993 97.11% 0.80% 66.81% 48.38% 35.59%
1994 97.99% 1.96% 72.04% 50.70% 31.16%
1995 96.54% 2.95% 75.37% 52.10% 28.07%
1996 98.97% 0.40% 77.62% 57.37% 32.20%
1997 96.48% 0.40% 67.38% 53.18% 34.19%
1998 91.86% 9.36% 72.46% 53.21% 41.11%
1999 92.88% 7.69% 64.58% 53.21% 37.48%
2000 99.81% 2.45% 64.90% 51.60% 46.09%
2001 98.09% 1.41% 61.55% 49.91% 37.72%
2002 90.83% 1.60% 71.49% 55.09% 42.54%
Single-siteProviders Worst Best 25th% 50th% 75th%
1991 112.35% 0.00% 66.40% 43.92% 21.53%
1992 155.26% 0.00% 65.53% 44.96% 24.74%
1993 158.61% 0.00% 63.74% 44.35% 28.37%
1994 128.44% 0.00% 67.23% 45.96% 26.43%
1995 179.95% 0.00% 82.07% 56.06% 26.13%
1996 180.24% 0.00% 76.78% 53.06% 24.42%
1997 188.22% 0.00% 76.15% 54.99% 34.04%
1998 239.03% 0.00% 79.00% 57.27% 36.75%
1999 361.82% 0.00% 79.47% 56.63% 35.56%
2000 317.13% 0.00% 80.56% 56.71% 35.76%
2001 341.39% 0.00% 76.36% 52.24% 33.41%
2002 457.36% 0.00% 81.27% 54.10% 39.25%
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 45
FINANCIAL RATIOSTR
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AN
ALYSIS
0%
10%
20%
30%
40%
50%
60%
70% Multi-site
Single-site
200220012000199919981997199619951994199319921991
Perc
enta
ge
Year
Trended Median Long-term Debt as a Percentage of Total Capital Ratio—Adjusted
0%
20%
40%
60%
80%
100%
120%
140%
160%Multi-site
Single-site
55.09%54.10%Pe
rcen
tag
e
2
5
0
0
2002 Long-term Debt as a Percentage of Total Capital Ratio—Adjusted
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group46
Definition and SignificanceLong-term Debt to Total Assets is a ratio that relates a
organization’s indebtedness to total assets. A provider
with a higher percentage for this ratio is considered to
have a weaker capital structure than a provider with a
lower percentage.
Start-up organizations would be expected to have
relatively high Long-term Debt to Total Assets Ratios.
Unless mature organizations have recently undergone
significant expansions and/or renovations, they would be
expected to have relatively lower Long-term Debt to
Total Assets Ratios.
CCAC Ratio Database ResultsThis ratio has the attributes of a liquidity ratio, as its
value is highly sensitive to the market values of
investments. Since average investment balances
declined for both multi-site providers and single-site
providers at the same time their average long-term debt
was increasing, it isn’t surprising that there was little
improvement in the Long-term Debt to Assets Ratio
this year.
In the eight years of data presented for this ratio, the
median and upper quartile marker for both types of
providers have shown that providers in these quartiles
have increasingly been leveraging their assets. Note that
the lowest quartile values have remained relatively static
over the study period.
Long-term Debt to Total Assets Ratio
Long-term Debt, less Current Portion
Total Assets
Long-term Debt to Total Assets Ratio Quartiles
Multi-siteProviders Worst Best 25th% 50th% 75th%
1995 66.75% 2.54% 47.01% 37.50% 24.10%
1996 66.89% 0.30% 51.61% 41.62% 24.04%
1997 64.18% 0.00% 49.70% 45.31% 28.42%
1998 62.12% 7.78% 51.43% 45.60% 36.64%
1999 69.12% 6.53% 48.90% 44.19% 28.44%
2000 69.10% 1.99% 47.13% 42.50% 32.12%
2001 68.71% 0.47% 48.34% 43.08% 31.70%
2002 73.76% 0.57% 48.49% 42.42% 30.13%
Single-siteProviders Worst Best 25th% 50th% 75th%
1995 94.35% 0.00% 53.63% 36.49% 19.82%
1996 95.07% 0.00% 51.79% 34.29% 19.25%
1997 96.06% 0.00% 50.10% 37.21% 22.76%
1998 105.89% 0.00% 50.63% 39.53% 22.98%
1999 102.46% 0.00% 54.56% 37.19% 24.77%
2000 103.15% 0.00% 56.51% 38.44% 24.55%
2001 106.60% 0.00% 53.78% 40.67% 25.22%
2002 113.09% 0.05% 56.57% 40.57% 25.81%
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 47
FINANCIAL RATIOSTR
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ALYSIS
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50% Multi-site
Single-site
20022001200019991998199719961995
Perc
enta
ge
Year
Trended Median Long-term Debt to Total Assets Ratio
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%Multi-site
Single-site
42.42% 40.57%
Perc
enta
ge
0
1
0
0
2002 Long-term Debt to Total Assets Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group48
Definition and SignificanceAs facilities age, the ongoing marketability of the
community is typically dependent on maintaining the
physical plant. In addition to routine maintenance and
upkeep, most organizations must show evidence of a
commitment to renewal through renovation and/or
replacement of their buildings and grounds. This
commitment is most easily measured through a
calculation called Average Age of Facility. The Average
Age of Facility estimates the number of years of
depreciation that have already been realized for a facility
by dividing accumulated depreciation (from the
statement of financial position) by annual depreciation
expense. A steadily increasing value for the Average Age
of Facility Ratio is an indication that resources are not
being used to significantly renovate a community. It also
may be an indication that significant expenditures may
soon be required in order to keep the community viable.
An important caveat of the calculation is that significant
expansion can drop a community’s age without
renovating existing, aging areas of the community.
Many providers combine depreciation and amortization
when reporting these expenses on the statement of
activities. Calculation of the Average Age of Facility
Ratio should be computed using depreciation expense
only. However, when depreciation and amortization were
combined on the statement of activities, the combined
total was used in the denominator. Organizations are
urged to separate depreciation and amortization
expenses in future reporting periods so that the results
of this calculation are as accurate as possible.
CCAC Ratio Database ResultsThe median age of single-site providers exceeded the
median age for multi-site providers by more than one
year. As noted in previous discussions, multi-site
providers appear more inclined to invest in real estate
and, as a result, their Average Age of Facility Ratio is
slightly stronger than that of the single-site providers.
Over the course of this study multi-site providers have
consistently increased their investment in property,
plant and equipment to a greater degree than single-site
providers. In 2002 this rate of growth declined
significantly for both types of providers (to under 10
percent for both), but the increase in average property,
plant and equipment per organization for multi-site
providers continued to be greater than the increase in
per facility expenditures for single-site providers. As a
result the Average Age of Facility Ratio for multi-site
providers has remained consistently more favorable than
the age of single-site providers.
Average Age of Facility Ratio
Multi-siteProviders Worst Best 25th% 50th% 75th%
1995 14.51 6.34 11.67 9.14 7.94
1996 15.94 6.53 11.25 9.57 8.11
1997 16.74 3.76 10.40 9.00 7.96
1998 21.85 1.81 10.47 9.02 7.29
1999 18.65 0.01 10.65 8.92 7.47
2000 17.13 5.32 10.40 8.80 7.92
2001 16.70 5.89 10.68 8.84 8.18
2002 16.29 6.09 10.53 9.04 7.94
Average Age of Facility Ratio Quartiles
Single-siteProviders Worst Best 25th% 50th% 75th%
1995 15.95 0.00 10.79 8.47 6.20
1996 24.73 0.00 10.94 9.25 6.54
1997 21.93 0.00 11.09 9.30 7.23
1998 17.81 4.53 11.45 9.45 7.64
1999 22.40 2.80 11.80 9.70 7.90
2000 20.12 0.34 11.37 9.62 7.57
2001 21.62 0.64 11.75 9.70 7.96
2002 19.98 1.75 12.11 10.17 7.98
Accumulated Depreciation
Annual Depreciation Expense
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 49
FINANCIAL RATIOSTR
END
AN
ALYSIS
7.8
8.3
8.8
9.3
9.8
10.3 Multi-site
Single-site
20022001200019991998199719961995Year
Ag
e in
Yea
rs
Trended Median Average Age of Facility Ratio
0
5
10
15
20
25Multi-site
Single-site
9.04 10.17
Ag
e in
Yea
rs
0
0
0
0
2002 Average Age of Facility Ratio
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group50
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations
C H A P T E R 5
C O N T R A C T T Y P E R A T I O SC C A C
51
Many CCAC accredited organizations offer more than
one contract type. For purposes of producing this report,
organizations have been assigned to a contract type
based on the predominant contract type signed by
residents of their community. A number of communities
offer rental or equity contracts, but these contracts were
the predominant contract type for less than five
communities. As a result, ratios for rental or equity
contract types are not included in the listing.
Organizations with no predominant contract type have
been excluded from this analysis.
The types of contracts that are offered to residents at
the CCRCs may affect certain ratios. Generally,
accredited CCRCs offer one or more of five basic
contract types:
• Extensive Contracts (Type A) have an up-front
entry fee and include housing, residential services
amenities and unlimited, specific health-related
services with little or no substantial increase in
monthly charges, except for normal operating costs
and inflation adjustments;
• Modified Contracts (Type B) have an up-front entry
fee and and include housing, residential services
amenities and a specific amount of long-term
nursing care with no substantial increase in
monthly charges(reductions in fees may occur for
a specified period of time (e.g., 30 days per year)
or the resident’s monthly charges may increase as
the level of care increases but at a discount from
the posted fees for the services);
• Fee-For-Service Contracts (Type C) have an up-
front entry fee and and include housing, residential
services amenities for monthly charges that increase
directly with the level of care provided;
• Rental Contracts (Type D) do not require an up-
front entry fee and the resident’s monthly charges
increase directly with the level of care provided.
Typically, residents are guaranteed access to
health care services; and
• Equity Contracts are similar to cooperative housing,
whereby residents have membership in the
corporation and sign a proprietary lease agreement.
Organizations are grouped by contract types based on
information they provided to CCAC.
Ratios by Contract Type
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group52
2002 Financial Ratios By Contract Type—Single-site Providers*
Type A Type B Type C
25% 50% 75% 25% 50% 75% 25% 50% 75%
Margin (Profitability) Ratios
Operating Margin Ratio (%) (6.3) (0.7) 2.5 (2.4) 2.3 6.2 (5.1) (1.2) 1.8
Operating Ratio (%) 114.5 106.4 101.0 106.2 98.6 94.3 103.2 100.3 94.7
Total Excess Margin Ratio (%) (6.2) (2.5) 2.7 (0.1) 2.1 6.9 (3.5) 0.4 3.9
Net Operating Margin Ratio (%) (12.8) (1.4) 5.8 (2.9) 4.1 7.0 (2.6) 3.2 6.9
Net Operating Margin Ratio—Adjusted (%) 14.9 21.0 27.6 12.7 18.4 25.1 8.4 14.2 20.3
Liquidity Ratios
Days in Accounts Receivable Ratio 22 14 9 24 16 9 33 20 17
Days Cash on Hand Ratio 199 323 448 149 236 329 151 240 307
Cushion Ratio (x) 3.0 6.2 10.9 4.4 6.6 11.3 4.7 8.0 10.6
Capital Structure Ratios
Debt Service Coverage Ratio (x) 1.4 1.7 2.8 1.8 2.8 4.3 1.8 2.1 3.0
Debt Service Coverage Ratio—Revenue Basis (x) (0.6) 0.1 0.7 0.4 0.7 1.3 0.4 0.7 1.4
Debt Service as a Percentage of Total Operating Revenues and Net NonoperatingGains and Losses Ratio (%) 19.6 12.9 8.1 13.1 8.2 6.6 10.0 8.1 5.2
Unrestricted Cash and Investments to Long-term Debt Ratio (%) 30.4 53.2 95.9 37.9 65.3 85.4 32.1 55.7 90.0
Long-term Debt as a Percentageof Total Capital Ratio (%) 174.9 100.2 63.6 95.2 61.4 47.9 80.1 60.6 43.0
Long-term Debt as a Percentageof Total Capital Ratio—Adjusted (%) 96.4 61.1 41.3 64.2 41.5 34.9 64.3 47.2 30.7
Long-term Debt to Total Assets Ratio (%) 66.7 44.3 26.2 45.4 33.2 25.8 48.1 35.7 22.7
Average Age of Facility Ratio (Years) 11.6 9.3 7.8 12.5 10.6 8.4 12.6 10.3 7.8
*Providers identified themselves by contract type by indicating which contract represented the predominant type of contract in effect in their community.
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 53
FINANCIAL RATIOSTR
END
AN
ALYSIS
2002 Financial Ratios By Contract Type—Multi-site Providers*
Type A Type B Type C
25% 50% 75% 25% 50% 75% 25% 50% 75%
Margin (Profitability) Ratios
Operating Margin Ratio (%) (3.9) 0.8 5.0 0.7 2.4 4.1 (16.5) (1.2) (0.5)
Operating Ratio (%) 118.5 112.3 104.1 102.9 100.5 98.8 114.4 107.7 100.9
Total Excess Margin Ratio (%) (5.0) (1.5) 5.0 (2.7) 0.3 2.5 (7.2) (1.2) 0.5
Net Operating Margin Ratio (%) (13.8) (12.6) (4.2) (0.3) 1.3 7.0 (8.5) (2.4) 2.7
Net Operating Margin Ratio—Adjusted (%) 15.6 21.4 22.7 20.5 25.5 26.9 7.8 16.9 17.8
Liquidity Ratios
Days in Accounts Receivable Ratio 21 18 12 20 20 14 29 25 19
Days Cash on Hand Ratio 195 266 435 236 317 411 101 183 216
Cushion Ratio (x) 4.4 6.2 14.8 7.4 8.3 11.1 3.1 4.7 5.4
Capital Structure Ratios
Debt Service Coverage Ratio (x) 1.5 2.2 3.1 2.4 3.1 3.8 1.0 1.5 2.0
Debt Service Coverage Ratio—Revenue Basis (x) (1.3) (0.6) 0.3 0.1 0.3 1.1 (0.1) 0.2 1.1
Debt Service as a Percentage of Total Operating Revenues and Net NonoperatingGains and Losses Ratio (%) 15.9 9.7 7.6 10.4 9.4 6.8 10.9 9.2 8.2
Unrestricted Cash and Investments to Long-term Debt Ratio (%) 48.0 53.7 64.5 55.0 62.0 70.4 28.1 35.0 40.5
Long-term Debt as a Percentageof Total Capital Ratio (%) 101.6 81.2 71.7 75.2 69.3 55.5 101.8 84.7 75.8
Long-term Debt as a Percentageof Total Capital Ratio—Adjusted (%) 68.9 56.9 47.7 55.9 48.0 46.6 79.7 66.3 49.8
Long-term Debt to Total Assets Ratio (%) 42.3 36.9 32.2 44.4 41.9 34.1 54.5 48.0 30.8
Average Age of Facility Ratio (Years) 11.1 8.1 7.9 11.1 8.8 7.7 9.8 9.2 8.2
*Providers identified themselves by contract type by indicating which contract represented the predominant type of contract in effect in their community.
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group54
Ratio Definitions LegendN Designates codes included in the
numerator of the ratio calculation
D Designates codes included in the
denominator of the ratio calculation
- Before an “N” or “D” indicates the
value should be multiplied by -1
N/D Designates codes included in both
the numerator and the denominator
of the ratio calculation
OM Operating Margin Ratio
OR Operating Ratio
EM Total Excess Margin Ratio
NOM Net Operating Margin Ratio
NOM-A Net Operating Margin Ratio –Adjusted
DAR Days in Accounts Receivable Ratio
DCH Days Cash on Hand Ratio
DSC Debt Service Coverage Ratio
DSC-R Debt Service Coverage Ratio—
Revenue Basis
DS-TR Debt Service as a Percentage of
Total Operating Revenues and Net
Nonoperating Gains and Losses Ratio
CD Unrestricted Cash and Investments
to Long-term Debt Ratio
LTDC Long-term Debt as a Percentage
of Total Capital Ratio
LTDC-A Long-term Debt as a Percentage
of Total Capital Ratio—Adjusted
CUSH Cushion Ratio
AGE Average Age of Facility Ratio
LTD-TA Long-term Debt to Total Assets Ratio
Days in Accounts Receivable RatioSum of codes designated by “N”
DIVIDED BY
(Sum of codes designated by “D” divided by 365)
Days Cash on Hand RatioSum of codes designated by “N”
DIVIDED BY
(Sum of codes designated by “D” divided by 365)
A P P E N D I X A
Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 55
FINANCIAL RATIOSTR
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AN
ALYSIS
A P P E N D I X A
Description OM OR EM NOM NOM-A DAR DCH DSC DSC-R DS-TR CD LTDC LTDC-A CUSH AGE LTD-TA
Residential Revenues N/D D N/D N/D N/D D N N DEntry Fee Amortization N/D N/D DSkilled Nursing Revenue N/D D N/D N/D N/D D N N DAssisted Living Revenue N/D D N/D N/D N/D D N N DAdult Day/Home Health Revenue N/D D N/D N/D N/D D N N DManagement Fees N/D D N/D N/D N/D N N DInterest/Dividends/Investment Earnings Revenue N/D D N/D N N DOther Operating Revenue N/D D N/D N/D N/D N N DAdministrative Adjustments to Operating Revenue N/D D N/D N N DNet Assets Released from Restriction for Operations N/D D N/D N N DOther Non-Cash Revenues N/D N/D DNursing/Health Center -N N -N -N -N D -N -NDietary/Food Services -N N -N -N -N D -N -NSocial and Community Services/Chaplaincy -N N -N -N -N D -N -NRecreation, Activities, and Transportation -N N -N -N -N D -N -NAssisted Living and Personal Services -N N -N -N -N D -N -NHousekeeping -N N -N -N -N D -N -NPlant and Maintenance -N N -N -N -N D -N -NAdministration/General -N N -N -N -N D -N -NMarketing -N N -N -N -N D -N -NAdult Day Care/Home Health -N N -N -N -N D -N -NOther Departments -N N -N -N -N D -N -NHousing/Independent Living -N N -N -N -N D -N -NManagement Fees -N N -N -N -N D -N -NInterest -N N -N D D D N DDepreciation/Amortization -N -N DBad Debt Expenses -N -NOther Non-cash Expenses -N -NSalaries and Benefits -N N -N -N -N D -N -NSupplies -N N -N -N -N D -N -NContract Services -N N -N -N -N D -N -NFacility Costs -N N -N -N -N D -N -NAncillary Health Services -N N -N -N -N D -N -NInsurance -N N -N -N -N D -N -NOther Expenses -N N -N -N -N D -N -NContributions N/D N N DGain (Loss) on Sale of Investments N/D N N DGain (Loss) on Sale of Derivatives N/D N N DUnrealized Gain/(Loss) on InvestmentsUnrealized Gain/(Loss) on DerivativesOther Nonoperating Revenue N/D N N DNonoperating Expenses -N/D N N DNet Assets Released from Restriction for PP&E N/D N N DCurrent Cash and Investments - Unrestricted N N N DCurrent Cash and Investments - Restricted DPatient/Resident Accounts Receivable N DOther Accounts Receivable DResident Deposits DOther Current Assets DNon-current Cash and Investments - Unrestricted N N N DNon-current Cash and Investments - Restricted DProperty Plant and Equipment, net DOther Non-Current Assets/Derivatives DLong Term Debt, Less Current Portion/Capital Leases D N/D N/D NDeferred Revenues DNet Assets - Unrestricted D DPrincipal Payments D D N DCapitalized Interest N/D N/D DEntry Fees Received N/D NEntry Fees Refunded N/D NAccumulated Depreciation N
Ratio Definitions
CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group56
The debt capital market is made up of many constituents:
buyers of bonds (institutional buyers as well as retail
buyers); investment banking firms; financial advisors;
rating agencies; auditors; and others. Not all of these
constituents fully agree on what to count in the total
of what traditionally has been called “unrestricted cash
and investments.” Part of the problem stems from the
sheer quantity of distinct descriptions of cash and
investments appearing on audited financial statements.
These descriptions number in the hundreds and
later we provide examples. Furthermore, using the
descriptive term “unrestricted” creates labeling issues
when viewed in the context of generally accepted
accounting principals. The lack of authoritative guidance
about what to include in unrestricted cash and
investments complicates universal understanding and
diminishes the value of financial ratio comparisons.
This annual publication serves as an ideal vehicle to
foster consensus in the treatment and characterization
of certain line items in the financial statements of
AAHSA members. The CCAC’s accredited organizations
make up a formidable cohort of like-minded
organizations. The leadership role these organizations
play is vital to the growth of the industry. Thus with this
expanded annual publication, the authors provide
guidance in counting cash and investments used in
financial ratio calculations.
With the issuance of the Financial Accounting Standards
Board’s Statement of Financial Accounting Standard No.
117, the statement of financial position (which despite
the pronouncement is still more commonly referred to
as the “balance sheet” in generic discussions) now must
list three types of net assets. The three categories are
unrestricted, temporarily restricted, and permanently
restricted. These accounting labels are useful in
determining an organization’s “equity” position, but do
little to stratify the various restrictions placed on cash
and investments. The labeling does not tell the user
what cash and investments are available at the discretion
of the Board and Management. Unfortunately, the net
assets section of the balance sheet is the only place any
restriction is distinguished in terms of accounting
presentation. Individual line items in the assets section
of the balance sheet must be analyzed to determine
what to include in the unrestricted cash and
investments figure used in ratios. Cash and investments
can have both internal and external restrictions imposed
on them as to their spending. These restricted funds
nonetheless, may be considered “unrestricted” for
accounting purposes. Management may possess little
discretion over the use of these assets. These non-
discretionary funds usually are presented in the portion
of the balance sheet labeled as “assets whose use is
limited” or, alternatively labeled, “assets limited as to
use”. An example of a non-discretionary “unrestricted”
asset is a bond trustee-held debt service reserve fund.
The preparers of this report think that for financial ratio
purposes, the term “unrestricted” should connote the
ease of access and availability of the cash and
investments. This “availability” notion is separate from
how liquid the investment is. By “unrestricted” we
mean that management, with Board approval if
necessary, could spend the cash (or the converted
investment) with relatively little outside-the-organization
approval. The accounting concept of “assets limited as
to use” has more to do with who imposes the limit, not
with how easily the limit can be relaxed or the length
of time it might take to get the relaxation of the
restriction. Is it the Board imposing the restriction? If
so, the Board can remove the restriction. It is, therefore,
for ratio calculation purposes considered “unrestricted”
even if currently it is “restricted” by the Board. Is it
restricted by bond documents that would require
outside action by a trustee only after getting bondholder
approval? For ratio purposes these funds are considered
“restricted”. Do regulatory bodies require approval from
state authorities before funds can be utilized by the
community? If so, for ratio purposes, these funds are
considered “restricted”. More detailed explanations of
the logic behind these conclusions follow.
Some access-to-funds-limitations are easily overcome;
others, such as limitations imposed by regulatory bodies,
are somewhat harder to overcome but not impossible,
especially if the funds are there for operating purposes.
In a fiscal emergency, getting timely bondholder
approval to access certain funds is near impossible. For
that matter, even allowing for a longer time frame,
access would most likely be denied. Thus, the capital
markets do not count Trustee-held funds as
unrestricted. Other funds, such as reserves for self-
insurance, require simple Board approval to spend, but
most capital market participants do not think of these
funds as discretionary. If getting access to “external-
approval-needed” funds involves either a very lengthy
process or the restriction can not be easily overcome, or
both, the funds should not be counted as unrestricted
for ratio purposes.
Discussion of “Cash”
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Financial Ratios & Trend Analysis of the CARF-CCAC Accredited Organizations 57
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ALYSIS
While practically all capital market participants exclude
permanently restricted assets when calculating cash-
related ratios, there is still considerable argument
about what line items to count when calculating cash-
related ratios that use temporarily restricted cash
and investments.
Categorizing dubiously labeled line items on a provider’s
audited financial statements, without benefit of
discussions with management, fosters arbitrary decisions
about what to count as unrestricted cash. Users of
financial statements who perform ratio analysis will
make categorization decisions regardless of the provider’s
intent in the presentation. It behooves providers to be as
clear as possible in their financial statement presentations
as to the amount of discretion the board and management
exercise over their cash and investments.
Placement of the line item on the balance sheet in
terms of “current” or “non-current” does not affect the
discretionary attributes of the cash and investments.
The accounting line item placement should have more
to do with the investment’s liquidity and corresponding
current liability than with the ease of removing the
limitations on accessing. The accounting presentation
does not address the ease of ability to spend the cash
and investments. Thus, for purposes of ratio analysis,
current and non-current cash and investments are
combined. However, treatment of the current asset line
item “assets limited as to use-current portion” is usually
reserved for trustee held funds associated with
imminent debt service. Such funds would not be
counted in unrestricted cash and investments.
Several of the most frequently questioned line items are
discussed below:
Non-current Board Restricted Construction Reserve
Items (e.g., funded depreciation) that are restricted by
the Board can be unrestricted through board action,
therefore, this item is considered unrestricted for ratio
calculation purposes. As noted above, the designation of
non-current does not preclude the use of a cash balance
in ratio calculations.
State Operating Reserves
Through either law or regulation, various states have
imposed operating reserve requirements. These reserves
sometime help to maintain licensure requirements. The
funding dollar amount varies, as well as how to calculate
the required amount. Some argue that management can
not easily tap these funds and, therefore, they should
not be counted as unrestricted. However the consensus
among the authors is generally to count these funds as
unrestricted. If the state, for example Maryland, does
not require the provider to set the funds aside in a
separately maintained account nor does the state require
the provider to seek authorization from the state prior to
using the funds, these funds are considered
unrestricted. If the state, for example Florida, requires
the provider to set the funds aside, the preparers of this
report do further analysis of the provider’s Statement of
Financial Position. If the provider has no debt
outstanding, the reserves are considered restricted.
If the provider has long-term debt outstanding and is
required to maintain a Debt Service Reserve Fund
and/or Operating Reserve by the terms of the bond
documents, the preparers of this report consider the
state-required reserves to be unrestricted.
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CARF-CCAC • KPMG LLP • Ziegler Capital Markets Group58
Median Ratios Comparison—Single-site Providers*
Fitch1 CCACIG ‘A’ ‘BBB’ 2002 Median**
Margin (Profitability) Ratios
Operating Margin Ratio (%) N/C N/C N/C (0.7)
Operating Ratio (%) 99.3 98.8 100.3 101.7
Total Excess Margin Ratio (%) 0.6 2.6 0.5 0.5
Net Operating Margin Ratio (%) N/C N/C N/C 2.1
Net Operating Margin Ratio—Adjusted (%) N/C N/C N/C 17.3
Liquidity Ratios
Days in Accounts Receivable Ratio N/C N/C N/C 18.0
Days Cash on Hand Ratio 346.0 502.0 301.0 261.0
Cushion Ratio (x) 8.1 11.6 7.0 6.7
Capital Structure Ratios
Debt Service Coverage Ratio (x) 1.8 2.3 1.6 2.0
Debt Service Coverage Ratio—Revenue Basis (x) 0.5 0.5 0.4 0.6
Debt Service as a Percentage of Total Operating Revenues and Net NonoperatingGains and Losses Ratio (%) 10.7 10.1 10.8 9.2
Unrestricted Cash and Investments to Long-term Debt Ratio (%) 68.0 127.0 58.0 51.6
Long-term Debt as a Percentageof Total Capital Ratio (%) 65.4 63.4 79.8 78.9
Long-term Debt as a Percentageof Total Capital Ratio—Adjusted (%) 50.5 36.0 55.5 54.1
Long-term Debt to Total Assets Ratio (%) N/C N/C N/C 40.6
Average Age of Facility Ratio (Years) 10.3 9.9 10.4 10.2
1 Fitch 2002 Median Ratios for Continuing Care Retirement Communities. Standard and Poor’s 2002 Median Ratios were not available at time of publication.
* Rating Agency computation of ratios may differ as well as their definition of single-site provider.** 50th PercentileN/C Not Computed
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Median Ratios Comparison—Multi-site Providers*
Fitch1 CCACIG ‘A’ ‘BBB’ 2002 Median**
Margin (Profitability) Ratios
Operating Margin Ratio (%) N/C N/C N/C 0.0
Operating Ratio (%) 99.3 98.8 100.3 102.2
Total Excess Margin Ratio (%) 0.6 2.6 0.5 0.2
Net Operating Margin Ratio (%) N/C N/C N/C (0.8)
Net Operating Margin Ratio—Adjusted (%) N/C N/C N/C 17.1
Liquidity Ratios
Days in Accounts Receivable Ratio N/C N/C N/C 20.0
Days Cash on Hand Ratio 346.0 502.0 301.0 225.0
Cushion Ratio (x) 8.1 11.6 7.0 6.4
Capital Structure Ratios
Debt Service Coverage Ratio (x) 1.8 2.3 1.6 2.1
Debt Service Coverage Ratio—Revenue Basis (x) 0.5 0.5 0.4 0.3
Debt Service as a Percentage of Total Operating Revenues and Net NonoperatingGains and Losses Ratio (%) 10.7 10.1 10.8 8.8
Unrestricted Cash and Investments to Long-term Debt Ratio (%) 68.0 127.0 58.0 47.2
Long-term Debt as a Percentageof Total Capital Ratio (%) 65.4 63.4 79.8 77.0
Long-term Debt as a Percentageof Total Capital Ratio—Adjusted (%) 50.5 36.0 55.5 55.1
Long-term Debt to Total Assets Ratio (%) N/C N/C N/C 42.4
Average Age of Facility Ratio (Years) 10.3 9.9 10.4 9.0
1 Fitch 2002 Median Ratios for Continuing Care Retirement Communities. Standard and Poor’s 2002 Median Ratios were not available at time of publication.
* Rating Agency computation of ratios may differ as well as their definition of multi-site provider.** 50th PercentileN/C Not Computed
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