By Scott Montgomery, Kevin Reilly, and Chris Zarins
Dec 21, 2015
By Scott Montgomery, Kevin Reilly, and Chris Zarins
What is E-commerce?
The buying and selling of goods or services on the internet.
Examples: Amazon.com LLBean Dell
E-business E-business goes deep into
the processes and the other aspects of an online business.
Business strategies, internal activities, and corporate practices that the individual company must undertake to become an online business.
Advantages E-commerce
Increased number of customers Increased Revenues Allows a company to know their
customers better Can offer a wider variety of
products Increased customer satisfaction
Dell Computers Has anyone ordered
a Dell Computer offline?
Sell an average 15 million dollars worth of computers just from their website
Revolutionized Customization online
Business to Consumers
Their website has specific section for consumers
Can order the entire computer online
Assist you in your decision making http://www.dell.com/content/defaul
t.aspx?c=us&cs=19&l=en&s=dhs
Business to Business
Have specific sections for small business, large businesses, and government, education, and healthcare facilities
i.e New York State Educational Store http://www.dell.com/content/default.a
spx?c=us&cs=RC974521&l=en&s=k12
E-commerce Product Flow
Dell Computers
What do you think the most important Information system is for E-commerce??
Transaction Processing System
TPS A TPS is a cross functional information system
that processes data resulting from the occurrence of business transactions.
Transactions are events that take place while doing business. Sales, purchases, deposits, withdrawals, refunds, and payments.
TPS are vital in supporting daily operations of an E-Business enterprise.
OLTP
Online payment systems
PayPalWebMoneyE-cashE-cheques
Transaction Processing cycle
Data Entry
Document and Report Generation
Inquiry Processing
Transaction Processing
•Batch
•Online/ Real-time
Database Maintenance
Questions