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BVMF Presentation - January 2014

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    1

    BM&FBOVESPA

    Investor Relations Department

    January 2014

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    2

    Forward Looking Statements

    This presentation may contain certain statements that express the managements expectations, beliefs and

    assumptions about future events or results. Such statements are not historical fact, being based on currently

    available competitive, financial and economic data, and on current projections about the industriesBM&FBOVESPA works in.The verbs anticipate, believe, estimate, expect, forecast, plan, predict, project, target and other

    similar verbs are intended to identify these forward-looking statements, which involve risks and uncertainties thatcould cause actual results to differ materially from those projected in this presentation and do not guarantee anyfuture BM&FBOVESPA performance.

    The factors that might affect performance include, but are not limited to: (i) market acceptance of BM&FBOVESPAservices; (ii) volatility related to (a) the Brazilian economy and securities markets and (b) the highly-competitiveindustries BM&FBOVESPA operates in; (iii) changes in (a) domestic and foreign legislation and taxation and (b)government policies related to the financial and securities markets; (iv) increasing competition from new entrantsto the Brazilian markets; (v) ability to keep up with rapid changes in technological environment, including theimplementation of enhanced functionality demanded by BM&FBOVESPA customers; (vi) ability to maintain anongoing process for introducing competitive new products and services, while maintaining the competitiveness ofexisting ones; (vii) ability to attract new customers in domestic and foreign jurisdictions; (viii) ability to expand the

    offer of BM&FBOVESPA products in foreign jurisdictions.All forward-looking statements in this presentation are based on information and data available as of the datethey were made, and BM&FBOVESPA undertakes no obligation to update them in light of new information orfuture development.This presentation does not constitute an offer to sell or the solicitation of an offer to buy any securities, nor shallthere be any sale of securities where such offer or sale would be unlawful prior to registration or qualificationunder the securities law. No offering shall be made except by means of a prospectus meeting the requirements ofthe Brazilian Securities Commission CVM Instruction 400 of 2003, as amended.

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    3

    HISTORY, BUSINESS MODEL AND CORPORATE GOVERNANCE

    BRAZILIAN MARKET OPPORTUNITIES

    MAIN GROWTH INITIATIVES

    OPERATIONAL PERFORMANCE

    FINANCIAL HIGHLIGHTS

    APPENDIX (includes results for 3Q13)

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    HISTORY, BUSINESS MODEL AND CORPORATE

    GOVERNANCESafety, resilience and transparency

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    5

    1890:Foundation of Bolsa

    Livre (BOVESPA's

    predecessor)

    1986:Start of

    BM&F

    activities

    Aug 2007:BOVESPA Hld

    demutualization

    Sep 2007: BM&Fdemutualization

    Oct 2007:BOVESPA Hld

    IPO (BOVH3)

    Nov 2007:BM&F IPO

    (BMEF3)

    May 2008:integration between BM&F and

    BOVESPA Hld and creation of

    BM&FBOVESPA (BVMF3)

    1967:BOVESPAs

    Mutualization

    MARKET CAPITALIZATION (US$ billion) AND OPERATING MARGIN (%)

    12M to Jun. 28, 2012; 12M to Mar 31, 2012 (Mar 31, 2013 for JPX); 9M to Sep. 30, 2012. Source: Bloomberg (Dec. 30 ,2013).

    History of BM&FBOVESPAImportant global exchange

    26.3 25.719.5 16.0

    9.3 7.8 7.7 6.7 6.4 6.1 4.73.2 2.6

    58% 61%71%

    57%63%

    28%

    54%

    41%

    72%

    56% 56%67%

    35%

    CME ICE-NYSE HKEx DeutscheBoerse

    BVMF JPX LSE Nasdaq ASX SGX Moscow BME TMX

    Oper. Margin (2012)Diversi fied and integrated Integrated (Derivatives) Diversif iedbut not integrated

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    PRE-TRADING TRADING POST-TRADE

    Access TradeAllocation

    Transfer

    Clearing/risk

    analysis

    Position/

    CollateralDepository

    Auxiliary

    Services

    VALUE CHAIN

    Vertically integrated

    Trading Platform: equities, derivatives, government and

    corporate bonds, funds, spot FX, among others

    Post-Trade Platform:

    Central Counterparty (CCP) : An entity that interposes itself

    between operations or contracts, becoming the guarantor of all

    business

    Settlement System (SSS): system that allows the transfer of

    securities or assets from investors, in which the transfer may be

    free or against payment

    Central Depository (CSD): performs centralized asset custody and

    treatment of corporate actions (dividends, stock splits, etc.)

    Services for issuers and brokers Listing (stocks, funds, corporate bonds,

    securitization, among other)

    Trading access (brokers)

    Securities Lending

    Custody for clubs and foreign investors

    (2.689 account)

    Market Data (vendors)

    Indices Licensing

    Software Licensing

    OTC (derivatives and fixed income)

    Commodities certification

    Vertical model as a differentialValue gained across most of the chain

    SettlementRisk Analysis

    (DMA)Risk Analysis

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    DTCC

    BRAZIL(Internalization of orders is forbidden)

    US(Internalization of orders is allowed)

    Post tradeCCP

    SSS

    CSD

    Trading

    Brokers

    A and B

    Investors Investors

    Brokers A and B

    Investors Investors

    Broker

    A

    Broker

    B

    Model 100% vertical: clearing, settlementand central depository at the final beneficial

    owner level

    Brokers settle positions and control theirclients portfolios through BM&FBOVESPAs

    infrastructure (impact on post-trade fees)

    Clearing, settlement and custody occur at thebrokerage houses

    Each prime broker has its own structure tocontrol its customers portfolios and settle

    positions (impact on the prime brokerscosts)

    Trading Venues

    Vertical model as a differentialBM&FBOVESPA present at all post-trade stages

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    Brokerage

    houses &

    investors

    Trading

    Post-Trade

    Regulations prohibitinternalization of orders, dark poolsand ATS/MTFs and simultaneous exchange/OTC equities

    trading

    Settlement and clearing of equities trading must be donethrough a CCP

    Settlement and clearing at the final beneficial owner level

    make the Brazilian market safer and more resilient

    Under the prevailing regulations, potential competitorsmust provide an integrated solution with the same statusregarding rules and transparency

    In Brazil the final investor pays the exchange: compared to

    other markets we have a competitive all-in-cost, as

    BM&FBOVESPA provides more services than other

    exchanges

    Naked access is not allowed

    Naked short selling is not possible

    Brazilian market regulatory frameworkResilience and safety as priorities

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    EXECUTIVE OFFICERSBOARD OF DIRECTORS

    COMMITTEES

    Edemir PintoCEO

    Luis FurtadoCIO

    Ccero VieiraCOO

    Daniel SonderCFO

    Eduardo GuardiaChief Product / IRO

    Audit Committee

    Risk Committee

    Nominations and Corporate Governance Committee

    Compensation Committee

    Corporate GovernanceMultidisciplinary knowledge in conducting business

    Charles CareyIndependent Director, Director of CME Group

    Jos Roberto Mendona de BarrosIndependent Director, economist and professor

    Pedro Parente (Chairman)Independent Director, CEO of Bunge Brasil

    Marcelo Trindade (Vice Chairman)Independent Director, lawyer

    Claudio HaddadIndependent Director, engineer and professor

    Andr EstevesNon Executive Director, CEO of BTG Pactual

    Alfredo Antnio Lima de MenezesNon Executive Director, Executive Officer of Bradesco

    Luiz Fernando FigueiredoIndependent Director, Co-Founder of Mau Investments

    Luiz Nelson Guedes De CarvalhoIndependent Director, professor

    Candido BracherNon Executive Director, CEO of Ita BBA

    Jos Berenguer Neto

    Non Executive Director, CEO of JP Morgan Brazil

    Advisory Committee For The Securities Intermediation Industry

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    GM of Apr. 15, 2013

    Number of individual shareholders 55,108

    Number of institutional shareholders 3,580

    Total number of shareholders 58,688

    Free float (ON) 1,929,265,010 (97.4%)

    Ownership structureWidely-held shareholder base

    5.3%8.4%

    5.1%

    6.6%

    70.3%

    4.4%

    Funds managed by BlackRock, Inc.

    Funds managed by OppenheimerFunds, Inc.

    CMEG Brasil I Participaes Ltda.

    Funds managed by Vontobel Asset Management Inc.

    Other

    Treasury stock

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    BM&FBOVESPAs Sustainability PolicyApproved by the Board of Director

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    BRAZILIAN MARKET OPPORTUNITIES

    Main growth drivers

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    13.2511.25

    13.75

    8.7510.75 11.00

    7.2510.00

    2007 2008 2009 2010 2011 2012 2013

    Opportunities in the Brazilian marketBM&FBOVESPA prepared to capture future growth

    Source : Central Bank of Brazil. * For Brazil, considers only bank credit.

    GROWTH DRIVES

    EQUITIES MARKET

    Porfolio diversification => opportunity for diversification of investmentsof institutional investors in equities

    more resources being directed into equities

    more listed companies

    DERIVATIVES MARKET

    more credit and more in fixed-rate government debt => more demand

    for hedging from financial institutions

    more foreign trade=> higher volumes in FX contracts

    stock market growth, the launch and development of ETFs and moreexposure to equity among institutional investors =>growth in Index-basedcontracts

    CAPITAL MARKETS WILL HAVECENTRAL ROLE IN THE COMING YEARS

    Investmentneeded topromotegrowth

    Nationalsavings still

    highlyconcentrated

    in fixedincome

    Fall ofinterest ratesin real terms

    Total Credit/GDP Evolution in Brazil (%) Selic Interest Rate (% p.a.).Jan-07 to Nov-13

    27.4%

    55.4%

    2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

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    168216 256

    295352

    436 419492

    538 574642

    630

    28%29% 30%

    31%33% 37% 28%

    33%33%

    30%29% 29%

    2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

    Fixed Income and Others

    Equity

    Capital MarketGreat opportunities in the equities and derivatives segments

    Funds AUM evolution (in BRL billion). Global average of 40% for

    equities

    LISTED COMPANIES

    Source : BM&FBOVESPA, ANBIMA , WFE (Dec-12) and ABRAPP. *Updated to Jun/13

    INVESTMENT FUNDSNUMBER OF CUSTODY ACCOUNTS (thousand)

    PENSION FUNDS

    Number of retail investors represents only 0.3% of the

    population (lower than global average)

    Lower number of listed companies in comparison withother countries

    Participation of equities in the portfolio of pension funds

    6,856

    4,916

    4,041 3,9723,481 3,200

    2,7672,056 1,784

    364

    India USA China/HK Canada Japan Spain UK Australia Korea Brazil

    657861 899

    1,0701,301

    1,5131,375

    1,703 1,7871,925

    2,189 2,344

    11%

    10% 11%11%

    15%22% 14%

    18% 18%15%

    14% 13%

    2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2Q13

    Equities

    Fixed Income

    *

    Jan'05

    128.6

    Dec'13

    617.6

    Jan-0

    5

    Jul-05

    Jan-0

    6

    Jul-06

    Jan-0

    7

    Jul-07

    Jan-0

    8

    Jul-08

    Jan-0

    9

    Jul-09

    Jan-1

    0

    Jul-10

    Jan-1

    1

    Jul-11

    Jan-1

    2

    Jul-12

    Jan-1

    3

    Jul-13

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    MAIN GROWTH INITIATIVES

    Investments, new products and focus on thecustomer

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    Update of strategic projects

    *IPN/CORE implementation requires the authorization of the regulators.

    PUMA Trading System - Multi-Asset Trading Platform A high-performance, high-speed and high-capacity electronic trading platform

    RTT (Round Trip Time) of less than one millisecond

    Derivatives and FX module: implemented in Oct/11

    Equities module: implemented in Apr/13

    Clearinghouses integration The integration of BM&FBOVESPAs clearinghouses will enhance the Companys competitive position

    Development of the new risk architecture (CloseOut Risk Evaluation - CORE)* will increase allocation

    efficiency for clients

    Tests for derivatives started in Jul/13, with conclusion scheduled for Mar/14

    iBalcoOTC Registration Platform Registration of OTC derivatives and fixed income securities

    Deployment in Jul/13 (for FX non-deliverable forward no central counterparty)

    Pricing Policy Changes for Cash Equities First phase (Apr/13): reduction from 0.7 bps to 0.5 bps in trading fees and a realignment between the

    trading fees and post-trade fees of institutional investors and day traders

    Second phase (Dec/13): increased discounts per tier of volume for day traders and a progressive reductionof trading fees per tier of global volume

    Initiatives for Small and Medium Enterprises (SMEs) Establishment of the Technical Committee for Smaller Offerings composed of private sector and

    government agencies

    Developing proposals to facilitate capital raising through issuance of shares (incentives to SMEs, investors

    and intermediaries)

    Project was presented to the Ministry of Finance in Jul/13

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    BM&FBOVESPA IT DevelopmentsBuilding a world-class IT platform

    Increasing competitive differentiation for derivative andcash equity markets

    LATENCY

    BM&F Segment (derivatives) BOVESPA Segment (equities)

    70

    2520

    10-15~1 ~1

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    Clearinghouses IntegrationFurther differentiation in BM&FBOVESPA post-trade

    Equities and corporate

    debt (BRL 76.5 bn*)

    Equities, ETFs andcorporate fixed incomecash market

    Equity and indicesderivatives (options andforward)

    Securities lending

    Derivatives

    (BRL 119.3 bn*)

    Financial andcommodities derivatives(futures, options andforwards)

    OTC derivatives

    FX(BRL 4.9 bn*)

    FX spot market

    (US$ vs. BRL )

    Securities(BRL 0.8 bn*)

    Cash market andforward market forgovernment bonds

    INTEGRATED CLEARINGHOUSE**=

    Capital efficiency

    * Aggregate of pledged collateral at our clearinghouses totaled BRL 201.4 billion in Sep 30, 2013. **IPN/CORE implementation requires the authorization of the regulators.

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    Product and Market DevelopmentListed products, OTC and fixed income

    LISTED PRODUCTS

    iBALCO PROJECT

    ETFs(exchange traded funds):Equities, fixed

    income, international and real estate funds

    Market maker:cash equities, options,commodities, futures

    Ibovespa:methodology review

    SMEs (small and medium enterprises):BOVESPA Mais

    Incentive programs: retail investors

    Selic derivatives: Selic futures (OC1), FX

    spread (DCO), FX swap (SCS)

    Options on single stocks: New fee policy forHFTs/day traders

    Futures Contracts: Ethanol

    BDRs: To Exchange from OTC

    Securities Lending: BTC platform

    Derivatives Registration:

    NDFs: deployed in Jul/13

    Flexible options on single stocks

    COE: Structured Notes

    Swaps

    Fixed Income Registration:

    LCAs (Agribusiness Credit Bill): improvements

    LCIs (Real Estate Credit Bill) and CDBs (timedeposits): adaptation of the platform (pendingregulatory approval)

    Corporate bonds and LFs (financial bills): changes tolisting rules and procedures

    Trade of Fixed Income:

    Trading platform for government and corporatebonds and changes to the fee policy

    h h

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    18.6 28.548.7

    115.999.3

    2009 2010 2011 2012 2013*

    48.870.1

    ADTV beforeMarket Maker

    ADTV afterMarket Maker*

    12.720.5

    30.2 31.940.8

    2009 2010 2011 2012 2013*

    2.9 3.96.1

    9.0 9.7

    2009 2010 2011 2012 2013*

    Securities LendingReal Estate Funds (FIIs)Options with Market Maker

    (Open Interest - average for the period - in BRL billion)

    Initiatives to develop and prompt higher volume in certain products;

    Performance shows that the initiatives are being well received by the market.

    ETFs Brazilian Treasury Direct - Tesouro Direto Agribusiness Credit Bills

    (ADTV in BRL million)

    +43.8%

    (ADTV in BRL million)

    (ADTV in BRL million) (Custody in BRL billion)

    High growth productsGrowing sophistication of market participants

    BM&FBOVESPA has a 74% marketshare of the registered AUM (Sep-13).

    CAGR(09-13):

    +141.5%

    CAGR (09-13):

    +33.8%

    CAGR (09-13):

    +52.0%

    CAGR (09-13):

    +35.2%

    *Updated to Dec. 30, 2013. **Updated to Sep. 30, 2013

    (AUM in BRL billion)

    *

    3.6 20.0

    52.0

    2011 2012 Sep-13

    0.9 1.53.7

    14.6

    31.7

    2009 2010 2011 2012 2013*

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    OPERATIONAL PERFORMANCE

    Records in 2013

    BOVESPA S

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    BOVESPA SegmentOperational highlights

    *Updated to Dec 30, 2013. **Ratio of cash market trading volume to the market cap of the exchange.

    AVERAGE DAILY TRADING VOLUMEADTV (BRL billion)*

    AVERAGE ANNUAL MARKET CAP(BRL trillion) TURNOVER VELOCITY** (12 months average*)

    *

    *

    1.2 1.6 2.4

    4.9 5.5 5.36.5 6.5 7.3 7.4

    7.9 7.3 7.8 7.4 8.2 7.78.9

    6.08.5

    7.2 6.6 7.0 6.2

    2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13

    30.8%

    29.4%

    36.8%37.6%38.7%42.3%

    56.4%

    63.2%

    66.6%

    63.8%

    64.2%

    70.0%72.9%

    2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013

    T di i ADR f B ili i

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    Trading in ADRs of Brazilian companiesLiquidity migration process interrupted

    Dec13

    Source: Bloomberg (in USD

    traded value of 35 companies

    with ADRs programs )

    Sarbanes-Oxley Act

    (Jul. 2002)

    *Updated to Dec. 30, 2013.

    Novo MercadoLaunch

    (Dec. 2000)

    PUBLIC OFFERINGS IN NUMBER OF COMPANIES

    End of IOF Tax (2%) forforeign investors

    (Dec. 2011)

    End of CPMF(Financial

    Transaction Tax)

    30.9%

    22.6%

    19.7%

    26.8%

    46.5%

    53.5%

    2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 Total

    IPOs - 1 - 7 9 26 64 4 6 11 11 3 10 152

    Follow ons 14 5 8 8 10 16 12 8 18 11 11 9 7 137

    Total 14 6 8 15 19 42 76 12 24 22 22 12 17 289

    Dual Listings - - - 2 1 1 - - 1 - - - - 5

    1996

    1997

    1998

    1999

    2000

    2001

    2002

    2003

    2004

    2005

    2006

    2007

    2008

    2009

    2010

    2011

    2012

    Jan-1

    3

    Feb-1

    3

    Mar-13

    Apr-13

    May-1

    3

    Jun-1

    3

    Jul-13

    Aug-1

    3

    Sep-1

    3

    Oct-13

    Nov-1

    3

    Dec-1

    3

    Other USA Venues - Brazilian ADRs NYSE - Brazilian ADRsBM&FBOVESPA - companies with ADRs BM&FBOVESPA (except companies with ADRs)

    BM&F S t

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    BM&F SegmentOperational highlights

    AVERAGE DAILY TRADED VOLUMEADV (thousands of contracts)

    REVENUE PER CONTRACT - RPC (BRL)

    *Updated to Dec. 30, 2013.

    2006 2007 2008 2009 2010 2011 2012 2013* D-12 J-13 F-13 M-13 A-13 M-13 J-13 J-13 A-13 S-13 O-13 N-13 D-13

    Interest rates in BRL 0.906 0.950 1.141 0.979 0.889 0.918 1.004 1.046 1.037 1.032 1.013 1.037 0.945 0.843 1.099 1.067 1.112 1.222 1.203 1.115 1.266

    FX rates 2.244 1.859 2.065 2.161 1.928 1.894 2.205 2.535 2.453 2.368 2.305 2.273 2.292 2.347 2.590 2.691 2.731 2.720 2.624 2.611 2.832

    Stock Indices 1.419 1.501 2.145 1.620 1.564 1.614 1.524 1.761 1.981 1.547 1.974 1.413 1.846 1.408 1.867 1.590 1.938 1.656 1.816 1.664 2.122

    Interest rates in USD 1.094 0.965 1.283 1.357 1.142 0.941 1.015 1.231 1.152 1.073 1.140 1.121 1.093 0.928 1.280 1.370 1.309 1.412 1.246 1.359 1.340

    Commodities 4.749 3.195 3.587 2.307 2.168 2.029 2.239 2.534 3.360 2.449 2.415 2.382 2.349 2.550 2.595 2.632 2.385 2.766 2.613 2.430 2.760

    Mini contracts 0.034 0.054 0.162 0.176 0.128 0.129 0.116 0.119 0.112 0.120 0.122 0.119 0.118 0.116 0.119 0.114 0.117 0.126 0.120 0.120 0.128

    OTC 1.571 2.111 2.355 1.655 1.610 1.635 1.769 1.409 2.475 1.988 2.868 1.642 1.460 1.428 1.418 1.839 1.160 1.477 1.118 1.266 0.978

    Total RPC 1.247 1.224 1.527 1.365 1.134 1.106 1.191 1.282 1.303 1.266 1.191 1.190 1.114 1.020 1.361 1.320 1.397 1.511 1.418 1.367 1.575

    422 501 711988 789 843

    1,684 1,797 1,926 1,857 1,856

    1,561

    2,6302,235

    2,694 2,944

    1,977

    1,5191,713

    1,239 1,209 1,457 1,179110 168266

    473535 447

    541 496494 494 547

    474

    494491

    468507

    635

    435541

    502 420481

    497

    86 74

    68

    112 88 80

    89 123143 114 113

    84

    126

    100

    145105

    183

    99146

    90 10275

    106

    187109

    124

    167162 150

    191 285336 383 340

    290

    341

    341

    352424

    495

    389434

    351 385405

    392

    805 8521,167

    1,740 1,573 1,521

    2,505 2,7012,899 2,848 2,856

    2,410

    3,5913,166

    3,6583,980

    3,290

    2,4432,835

    2,1822,116 2,418

    2,174

    2004 2005 2006 2007 2008 2009 2010 2011 2012 2013* Dec-12 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13

    BRL Int. Rate (Thousands) FX (Thousands) Index (Thousands) Others (Thousands)

    I t ti i ti i l

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    Investor participation in volumesEquities and derivatives segments

    BM&F SEGMENT (DERIVATIVES)

    BOVESPA SEGMENT (EQUITIES)

    25% 25% 23% 27% 31% 26% 21% 18% 15% 17% 16% 18% 15% 16% 13% 16% 14% 15% 15% 15% 13%

    27% 27% 30% 27%26% 33%

    33% 32% 33% 35% 33% 32% 32% 32% 33% 32% 34% 32% 33% 32% 32%

    33% 36% 35% 35% 34%30% 35% 40% 44% 40% 41% 43% 42% 44% 44% 45% 42% 46% 44% 47% 46%

    12% 10% 10% 8% 7% 8% 9% 8% 7% 8% 9% 7% 9% 7% 8%6% 9% 6% 6% 5% 7%

    2005 2006 2007 2008 2009 2010 2011 2012 2013 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13

    Individuals Institutional Investors Foreign Investors Financial Institutions Companies Others

    56% 51% 49% 48% 45% 42% 38% 34% 32% 33% 29% 31% 32%37% 32% 34% 30% 32% 33% 34% 30%

    12% 15% 17% 19% 20% 22% 23% 25% 25% 23% 25% 26% 26%26%

    25% 23% 25% 26% 25% 25% 28%

    24% 25% 23% 23% 24% 30% 33% 34% 36% 38% 41% 38% 37% 32% 36% 35% 37% 33% 34% 34% 35%

    7% 7% 9% 8% 8% 4% 4% 5% 5% 4% 3% 4% 4% 4% 5% 6% 6% 6% 7% 5% 5%

    2005 2006 2007 2008 2009 2010 2011 2012 2013 Jan-13 Feb-13 Mar-13 Apr-13 May-13 Jun-13 Jul-13 Aug-13 Sep-13 Oct-13 Nov-13 Dec-13

    Individuals Institutional Investors Foreign Investors Financial Institutions Companies Central Bank

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    FINANCIAL HIGHLIGHTS

    Reduction in expenses. Return to shareholders

    Income Statement

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    Income StatementHistory

    SUMMARY OF INCOME STATEMENT (CONSOLIDATED)

    (in BRL thousand) 2009 2010 2011 2012

    Net revenue 1,510,569 1,898,742 1,904,684 2,064,750

    Expenses (569,832) (633,504) (816,664) (763,080)Adjusted expenses (446,677) (543,881) (584,521) (563,487)

    Operating income 940,737 1,265,238 1,088,020 1,301,670Operating margin 62.3% 66.6% 57.1% 63.0%

    Equity method result - 38,238 219,461 149,270

    Financial result 245,837 289,039 280,729 208,851

    Income before taxation of profit 1,186,574 1,592,515 1,588,210 1,659,791

    Income tax and social contribution (304,505) (448,029) (539,681) (585,535)

    Net income* 881,050 1,144,561 1,047,999 1,074,290

    Adjusted net income 1,223,761 1,586,374 1,545,627 1,612,136

    Adjusted EPS (BRL ) 0.6104 0.7929 0.7932 0.8351

    *Attributable to shareholders of BM&FBOVESPA.

    Revenue and Expense breakdowns

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    REVENUE BREAKDOWN (3Q13)

    Gross Revenue:BRL 596.8MM

    Revenue and Expense breakdownsDiversified revenue sources as a differential, costs under control

    EXPENSE BREAKDOWN (3Q13)

    Expense:BRL 194.1MM

    Adjusted Opex* Budget

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    Adjusted expenses increase below inflation Focus on expenses control offset most of the inflationary adjustments over the past years

    Considers the mid-point of 2013 and 2014 budgets; IPCA in 2014 based on market expectations released by the Central Bank in Dec. 13, 2013;

    Considers the mid-point of 2014 budget.

    2013 budget reaffirmed

    2013e vs 2012: 1.2%

    IPCA 2013e: 5.70%

    2014e vs. 2013e: 6.1%

    IPCA 2014e: 5.95%

    CAGR 2010-14e: 2.7%

    IPCA 2010-14e: 6.0%

    Adjusted Opex* BudgetFocus on cost control

    *Adjusted to Company s depreciation, stock options plan, tax on dividends from the CME Group and provisions.

    Capex Budget

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    Review of the 2014 Capex budget Impacted by some projects that were revisited and FX rate

    2013 budget reaffirmed

    Review of 2014 budget: to R$230260 million from R$170200

    million FX rate exposure of ~25%

    Update of the clearinghousesintegration project

    Deepening initiatives (securitieslending, market makers, pre-trade risk

    controls, among others)

    Capex is expected to decline from2015

    2015e: R$190220 million

    Capex BudgetInvestments phase

    Growth Path

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    (in BRL million)

    (in BRL)

    GROWTH IN ADJUSTED EARNINGS PER SHARE

    GROWTH IN REVENUES AND RESULTS

    Growth PathGrowth in business and results

    Financial Highlights

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    7051,145 912 1,074

    75

    435 606 16780

    1,579 1,518

    1,091

    2009 2010 2011 2012

    Total payout Buyback

    Financial HighlightsFocus on cash generation and total shareholder return

    HISTORY OF PROCEEDS

    SHARE BUYBACK: MAXIMIZING RETURN

    (in BRL millon)

    (in BRL million)

    *Dividend Yield is the result of the sum of earnings per share distributed during the year divided by the average share price during the year. ROIC: Return on Invested Capital.

    1,612Adj. Netincome

    1,5461,5861,224

    1,074 Net income1,0481,145881

    432841 762 984

    274

    304150

    90705

    1,145912

    1,0743.4%

    4.5%4.5%

    4.8%80%

    100%87%

    100%

    2009 2010 2011 2012

    Dividends Interest on capital Dividend Yield* Payout ratio (%)

    8.9% ROIC8.4%9.4%8.3%

    Financial Soundness

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    Sound financial position - an important factor for the Company, given itsrole as CCP, guaranteeing the settlement of trades executed by global

    and Brazilian investors

    Standard & Poor sBBB+ (counterparty credit rating)

    A-2 (issuer)

    Moody sA3 (global scale issuer)A3 (Brazilian local currency issuer)

    Baa1 (global notes)

    R$ million Dec/10 Dec/11 Dec/12 Sep/13

    Available funds 1,677 1,582 1,964 1,960

    Indebtedness 1,043 1,172 1,279 1,375

    R$ million

    CASH POSITIONSOUND FINANCIAL POSITION

    *Includes collateral pledged by participants in the form of cash, receivables and rights in securities under custody, as well as payouts still undisbursed.

    **Includes third party collateral and restricted funds at BM&FBOVESPA Settlement Bank (Banco BM&FBOVESPA).

    Financial SoundnessHigh liquidity and low indebtedness

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    Financial Highlights

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    Different earnings impact the P/E calculation and distort comparisons and market consensus

    The reported adjusted net income reflects better the companys cash generation

    1 Excludes the investment in associate (CME Group) accounted under the equity-method. 2Simulates the Interest on Capital amount that would be approved if there was no goodwill tax

    benefit; 3Stock at R$13.79 (March 12th, 2013).

    EPS 2012 P/E3

    Estimated GAAP EPS (A) 0.56 24.8

    Earnings without goodwill = (A) x :1,142 0.64 21.7

    Stock price discounted by goodwill NPV(R$1.00 per share) / Earnings without

    goodwill0.64 20.1

    Adjusted Earnings 0.84 16.5

    15-20% impact on P/E multiple

    Difference between GAAP EPS andthe EPS adjusted to non existence of

    goodwill simulation

    GAAP Book in 2012Current

    Simulation withoutgoodwillR$ millions

    EBT 1,511 1,511

    Deferred Tax 539 -

    Other taxes /credits (14) -

    Total taxes 525 282

    GAAP Net income 1,074 1,228 : 14.2%

    Tax Book in 2012Current

    Simulationwithout goodwill

    R$ millions

    EBT 1,511 1,511

    (-) Goodwill amortization 1,586 -

    (-) Interest on capital 90 680(2)

    (=) Taxable earnings (165) 831

    Tax (34%) (56) 282

    Since 2009, the goodwill tax benefit has been recognized as deferred liability (being cashneutral), reducing the GAAP earnings

    Financial HighlightsP/E analysis

    BOVESPA Segment

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    4.3 8.5 15.1 14.526.8 22.2

    63.2

    10.8 9.3 5.74.55.4

    15.4

    55.67.5 23.8

    11.2

    7.2 3.917.38.8

    13.9

    30.4

    70.1

    34.3

    46.0

    74.4

    18.0 13.2

    23.0

    2004 2005 2006 2007 2008 2009 2010* 2011 2012 2013

    Follow-On

    IPO

    PUBLIC OFFERINGS (BRL billion)

    PIPELINE: OFFERINGS ANNOUNCED SO FAR TO THE MARKET

    Updated to Dec. 30, 2013.

    BOVESPA SegmentRaising Capital

    There are 3 offerings in the pipeline

    IPOs (2): Ouro Verde Locao e Servio; Unidas;

    Follow-ons (1): Fras-le;

    Additionally, there are 12 Real Estate Funds filed with CVM: estimated value of R$ 2.8 billion

    * Excludes the portion acquired by the Brazilian government in the Petrobras offering, via the transfer of rights in barrels (BRL 74.8 billion).

    BOVESPA Segment

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    BOVESPA SegmentForeign investment flow

    MONTHLY NET FLOW OF FOREGIN INVESTMENTS (in BRL billon)

    Includes public offering (primary market) and regular trades (secondary market).

    *Updated to Dec 30, 2013.

    BOVESPA Segment

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    177%

    126% 121%

    109%100%

    136%

    67%75%

    87%72%

    129%

    100%

    39%

    174%

    137%

    158%

    119%107%

    129%

    75% 76%

    96%

    72%

    138%

    80%

    44%

    129%

    110% 109% 104%

    89% 87%

    60% 57% 55% 50% 49% 46%35%

    151%

    111% 117% 119%105%

    85%

    62%70% 69%

    55%

    124%

    44% 45%

    Cingapura Canad Chile EUA Coria Austrlia Japo Frana ndia Brasil Inglaterra China Mxico

    2009 2010 2011 2012

    11.2%

    14.3%

    2.2%

    5.1%

    20.4%

    5.4%

    0.4%5.5%

    8.8%

    26.8%

    Oil, Gas and Biofuels Basic Materials Capital Goods and Servic es Construction and TransportationConsumer Non Cyclical Consumer Cyclical Information Technology Telecommunic ationsPublic Utilities Financial

    15.7%

    21.6%

    2.5%

    3.6%

    8.6%

    2.6%

    0.3%11.1%

    11.5%

    22.4%

    BOVESPA SegmentPotencial to increase the number of listed companies

    MARKET CAPITALIZATION TO GDP (%)*

    MARKET CAPITALIZATION BY ECONOMIC SECTOR * Source: World Bank

    Dec05 Dec12

    Hong Kong : 438% 481% 365% 421%

    l k

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    CLEARINGHOUSES ACTIVITIES

    Law 10.214 of Mar. 27, 2001 Clearinghouses considered systemically important by

    the BCB should ensure settlement (i.e., act as CCPs)

    BCB Resolution 2.882 of Aug. 30, 2001

    Clearinghouses shall guarantee, at least, settlement

    of the highest net amount owed

    Access criteria must be public and allow wide

    participation

    Circular BCB 3.057 of Aug. 31, 2001

    Rules, manuals and safeguard mechanisms must be

    approved by BCB

    Maintenance of a secondary data center and

    contingency procedures

    Supervision by BCB

    CVM Instruction 441 of Nov. 10, 2006

    Securities lending with guaranteed settlement - final

    beneficiary model

    STOCK EXCHANGE ACTIVITY

    CVM Instruction 461 of Oct. 23, 2007

    Regulates the security markets and

    decides on the formation, organization,

    operation and dissolution of stock

    exchanges, futures and commodities

    exchanges and OTC markets

    Establishes the organization and

    minimal corporate governance

    structure of organized market

    management bodies

    Establishes self-regulation activities ofthe in the organized market

    management bodies

    Regulatory Framework

    BM&FBOVESPA Market Supervision (BSM)

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    AuditMarket

    supervision

    Analysisand

    strategyLegal dept.

    Selfregulation

    Officer

    Supervision Board(12 members*)

    StrategicCommittee

    Atribuies da BSM estabelecidas na

    Instruo CVM 461/2007:

    Monitor and supervise transactions in

    the organized markets

    Determine deficient compliance with

    the rules and norms

    Monitor the activities of the Stock

    Exchange

    Initiate and prosecute disciplinary

    administrative legal proceedings

    Apply penalities

    Main activities of BSM Organizational chart

    Monitor 100% of the participants

    transactions

    Assess 100% of intermediaries

    Enforcement Education

    BSM duties established in CVM Instruction461/2007

    BSM is is a not-for-profit association organized as a self-regulatory and market surveillanceorganization, responsible for regulatory and oversight activities relative to the markets we operate.

    * 9 independent

    BM&FBOVESPA Market Supervision (BSM)Self-Regulation Entity

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    RESULTS FOR 3Q13

    3Q13 vs. 3Q12 Highlights

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    Total revenue:R$596.8 million, +2.7%

    BOVESPA seg.: R$257.1 million, -2.4% BM&F seg.: R$228.6 million, +4.3%

    Other revenue: R$111.0 million, +12.5%

    Net revenue:R$535.4 million, +2.6%

    Adjusted expenses:R$150.2 million, +10.4%

    Operating income: R$341.3 million, -1.6%

    Adjusted net income:R$403.7 million, +0.8%

    Adjusted EPS:R$0.211,+1.7%

    Dividends:payment of R$225.3 millionin 3Q13, R$0.118per share (80% of GAAP net income)

    EBITDA: R$417.1 million, +2.2% and margin of 77.9%(according to CVM Rule 527/12 that does not exclude equity methodaccounting).

    BOVESPA segment:

    ADTV: R$7.2 billion, +0.8% Margin: 5.361 bps, -6.4%

    BM&F segment:

    ADV: 2.5 million contracts, -7.5%

    RPC: R$1.404, +10.6%

    High growth products and market segment:

    Securities Lending: +26.0% average of open interest LCAs (agribusiness credit bills): assets registered

    +190.6% (R$73.8 billion in Sep/13)

    HFTs: volumes increased 32.8% in the Bovespa Segmentand 19.6% in the BM&F segment

    MAIN PROJECTS AND UPDATES

    3Q13 vs. 3Q12 HighlightsSolid results despite the challenging environment

    FINANCIAL HIGHLIGHTS OPERATIONAL HIGHLIGHTS

    1Expenses adjusted to Companys depreciation, stock options plan, tax on dividends from the CME

    Group and provisions.2Net income adjusted by: i) the e ffect of deferred liability recognition in connection with temporary

    differences from amortization of goodwill for tax purposes; ii) the impact of the stock options plan;iii) investment in affiliates (CME Group) accounted for under the equity method, net of taxes; and

    iv) taxes paid overseas to be compensated.

    Ibovespa: new methodology announced in Sept/13

    Changes in options fee policy: volume discounts for all daytrade transactions in the options on single stock market, inline with the change announced for cash equity in Mar/13

    Fixed income fee policy: changes regarding new issuancesanalysis, custody, account maintenance and trading

    SMEs: proposals for developing the access market

    BOVESPA Segment Performance

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    3Q13 vs. 3Q12:

    ADTV: R$7.2 bn (+0.8%): Increased turnover velocity, which reached 73.7%

    32.8% increase in HFTs volumes

    2.2% decrease of average market capitalization

    Margin: 5.361 bps vs. 5.728 (-6.4%):

    Lower fees from options on single stocks, reflectinghigher volumes of market makers

    Higher participation of HFTs in the overall ADTV

    AVERAGE DAILY TRADING VALUE (ADTV) AND TRADING MARGIN

    BOVESPA Segment PerformanceFlat ADTV despite the challenging environment

    AVERAGE MARKET CAP. AND TURNOVER VELOCITY

    7.2 7.0 7.5 8.3 7.2

    5.728 5.573 5.706 5.314 5.361

    3Q12 4Q12 1Q13 2Q13 3Q13

    ADTV (R$ billions) Margin (bps)

    TRADING MARGIN (in basis point - bps)

    Market 3Q13 3Q12

    Cash market 4.989 5.308

    Derivatives on single stocks 13.007 13.788

    Options Market 13.010 14.091

    Forward Market 12.998 12.999

    Total BOVESPA 5.361 5.728

    BM&F Segment Performance

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    3Q13 vs. 3Q12:

    ADV: 2.5 million contracts (-7.5%): -15.4% ADV of Brazilian Real interest rate contracts,

    +8.8% ADV of FX contracts and +22.3% ADV of mini-sized contracts

    RPC: +10.6% (mix effect and FX rate appreciation):

    Brazilian Real interest rate: lower participation inoverall volume; and higher RPC (+4.8%) due to

    lengthening of contracts

    FX and USD Interest rate contracts (+12.4% and+25.0%, respectively): FX rate appreciation (USD/R$)

    AVERAGE DAILY VOLUME (ADV) AND AVERAGE REVENUE PER CONTRACT (RPC)

    & Seg e t e o a ceHigher RPC offsets volumes fall

    INTEREST RATES IN R$ - ADV BY MATURITY

    (in millions of contracts)

    (in millions of contracts)

    REVENUE PER CONTRACT AND FX RATE

    (in R$) ~45% of derivatives revenue was priced in USD in 3Q13

    *Average FX rate (R$/US$) in the quarter, considering the closing price for each month.

    Revenue Breakdown in 3Q13

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    6.2%

    31.4%

    4.6%

    18.1%

    14.4%

    2.3%

    2.8%

    20.2%

    37.6%: Financial/Commodity Derivatives2

    37.6%: Cash Market

    6.2%: Trading

    31.4%: Post-Trade

    4.6%: Stock and Indices Derivatives2

    Total RevenueR$596.8 million

    4.3%: Securities Lending

    5.1%: Depository, Custody and Back-Office

    3.0%: Vendors

    1.9%: Trading Access

    2.0%: Listing

    20.2%: Other Revenues

    QDiversified revenue sources as a differential

    REVENUE BREAKDOWN

    Revenue breakdown for the cash market (trading + post-trade) reflects the pricing policy

    changes which came into force in Apr/13.

    i) Reduction of trading fee to 0.5 bps from 0.7 bps for all investors

    ii) Post-trade increase to 2.0 bps from 1.8 bps for institutional investors and day trades2Trading and Post-trade

    CASH MARKET TRADING REVENUE

    ACCOUNTED FOR6.2% OF TOTAL

    DERIVATIVES REVENUES

    (BM&F + BOVESPA) ACCOUNTED FOR42.2% OF THE TOTAL

    18.1%: Brazilian Real interest rate contracts

    14.4%: FX Contracts

    2.3%: USD interest rate contracts

    2.8%: Other Financial/Commodity Derivatives

    The Business Model Strengthens

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    The Business Model StrengthensResilience from diversified revenue sources

    Bovespa Segmentnew clients, products development and higher market sophistication

    BM&F Segmentcredit expansion, volatility, FX rate changes and market sophistication

    Other revenuedevelopment of markets and new products and services

    CAGR2009-13

    8.7%

    Revenuesin R$ millions

    Revenuesin R$ millions

    CAGR2009-13

    15.5%

    CAGR2009-13

    9.6%

    Revenuesin R$ millions Revenues have been supported bya higher turnover velocity

    - HFTs

    - Options on single stocks

    - Securities lending activity

    - Strategies

    Revenues from the two mostsignificant groups of contracts aregrowing consistently

    - Market sophistication, volatilityand the recent currencydepreciation

    Revenues from selected productsgrowing consistently

    - Sec. lending also complementscash, option and future markets

    - Tesouro Direto and LCAs as partof the Companys strategy in

    the fixed income market

    3Q13 Expenses

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    Expense:R$194.1million

    Q pContinuous focus on cost control and operational efficiency

    ADJUSTED EXPENSETOTAL EXPENSE BREAKDOWN

    (in R$ millions)

    *Includes expenses with maintenance in general, marketing, communication, taxesadjusted by the dividends from CME Group, board and committee members

    compensation and others (excluding provisions).

    ADJUSTED EXPENSE INCREASED 10.4% OVER 3Q12 IN LINEWITH THE 2013 BUDGET (R$560-580 MILLION)

    Adjusted Personnel: +16.9%, basically due to the effects of annual

    union bargain in Aug/13 and decrease in capitalized personnelcosts related to ongoing projects.

    Data processing: +31.8%, due to higher expenses for services andmaintenance of software and hardware that support IT platformsrecently deployed.

    Third Party: -34.8%, due to lower costs with consulting and legaladvisors.

    Financial Highlights

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    48*Includes collateral pledged by participants in the form of cash, receivables and rights in securities under custody, as well as payouts still undisbursed.

    **Includes third party collateral and restricted funds at BM&FBOVESPA Settlement Bank (Banco BM&FBOVESPA).

    g gReturning cash to shareholders

    (In R$ millions)

    CASH AND FINANCIAL INVESTMENTS RETURN TO SHAREHOLDERS

    FINANCIAL RESULTS

    Financial result of R$49.6million, up 8.9% YoY

    Financial income up 16.9%, reflecting, basically higherinterest rates

    Financial expenses rose 33.4%, reflecting the currencydepreciations impact on the interest of notes issuedoverseas

    CAPEX

    In 3Q13, investments amounted to R$82.1 million,totaling R$202.5 million in 9M13

    CAPEX budget ranges:

    2013:between R$260290 million

    2014:between R$170200 million (under review)

    BUYBACK PROGRAM

    From Jul/13 to Oct/13, 13.1 million shares wererepurchased, totaling R$158.9 million (more than0.6% of the Companys capital stock)

    The current buyback program allows BM&FBOVESPAto repurchase up to 60 million shares until Jun/14.

    PAYOUT

    Payment of R$225.3 million in dividends, equivalentto R$0.118 per share and 80% of GAAP net income

    Payment on Nov. 27, 2013 based on shareholdersposition dated Nov. 11, 2013

    Market participant cash collateral includes R$0.7 billionpledged in the FX Clearinghouse that was settled onOct 1st, 2013.

    High growth products

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    g g pIncreasing revenue diversification

    CAGR: +39%

    OPERATIONAL FIGURES REVENUE

    CAGR: +181% CAGR: +27%

    CAGR: +56% CAGR: +35%

    CAGR: +280% CAGR: +37%

    Strong revenue growth of selected

    products

    In 9M13, representing 7.6%of totalrevenue, or R$141.4 million

    Products well received by clients

    Continuous developments to maintainstrong growth trend

    Summary of Balance Sheet (Consolidated)

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    Summary of Balance Sheet (Consolidated)

    LIABILITIES AND SHAREHOLDERS EQUITYASSETS

    (in R$ millions) 9/30/2013 12/31/2012 (in R$ millions) 9/30/2013 12/31/2012

    Current assets 3,940.9 3,536.3 Current liabilities 2,287.1 1,660.6

    Cash and cash equivalents 754.7 43.6 Collateral for transactions 1,617.9 1,134.2

    Financial investments 2,978.6 3,233.4 Others 669.2 526.4

    Others 207.6 259.3 Non-current liabilities 3,667.3 3,072.6

    Non-current assets 21,351.2 20,610.8 Debt issued abroad 1,357.0 1,242.2

    Long-term receivables 1,040.3 808.9 Deferred inc. tax and social contrib. 2,156.6 1,739.6

    Financial investments 764.5 573.6 Others 153.7 90.7

    Others 275.8 235.2 Shareholders' equity 19,337.6 19,413.9

    Investments 3,270.0 2,928.8 Capital 2,540.2 2,540.2

    Property and equipment, net 391.8 361.0 Capital reserve 16,051.5 16,037.4

    Intangible assets 16,649.1 16,512.2 Others 730.1 820.3

    Goodwill 16,064.3 16,064.3 Non-controlling interests 15.8 16.0

    Total Assets 25,292.1 24,147.1 Liabilities and Shareholders' Equity 25,292.1 24,147.1

    Reconciliation 3Q13

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    Reconciliation 3Q13

    ADJUSTED NET INCOME RECONCILIATION

    ADJUSTED EXPENSES RECONCILIATION

    * Attributable to BM&FBOVESPA shareholders.

    (in R$ millions, unlessotherwise indicated) 3Q13 3Q12 Change

    3Q13/3Q122Q13 Change

    3Q13/2Q13

    GAAP net income* 281.6 276.5 1.8% 350.8 -19.7%

    Stock options plan 5.6 7.8 -28.0% 7.8 -28.1%

    Deferred tax liabilities 138.9 134.8 3.1% 138.9 0.0%

    Equity in income of investees (net of taxes) 38.2 32.6 17.4% 46.3 -17.4%

    Recoverable taxes paid overseas 15.8 14.1 11.7% 18.3 -13.7%

    Adjusted net income 403.7 400.6 0.8% 469.6 -14.0%

    (in R$ millions, unless

    otherwise indicated) 3Q13 3Q12Change

    3Q13/3Q12 2Q13Change

    3Q13/2Q13Total Expenses 194.1 174.8 11.1% 176.8 9.8%

    Depreciation (32.5) (24.1) 35.0% (28.8) 12.8%

    Stock options plan (5.6) (7.8) -28.0% (7.8) -28.1%

    Tax on dividends from the CME Group (5.1) (4.7) 9.5% (5.1) 0.2%

    Provisions (0.6) (2.1) -70.5% (1.9) -66.5%

    Adjusted Expenses 150.2 136.0 10.4% 133.2 12.8%

    Summary of Income Statement (consolidated)

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    Summary of Income Statement (consolidated)

    * Attributable to BM&FBOVESPA shareholders.

    3Q13 3Q12 Change3Q13/3Q12

    2Q13 Change3Q13/2Q13

    Net Revenues 535.4 521.6 2.6% 599.8 -10.7%

    Expenses (194.1) (174.8) 11.1% (176.8) 9.8%

    Operating Income 341.3 346.8 -1.6% 423.0 -19.3%

    Operating margin 63.7% 66.5% -275 bps 70.5% -678 bps

    Equity in Income of Investees 43.3 37.2 16.4% 51.4 -15.7%

    Financial Result 49.6 45.5 8.9% 43.1 15.1%

    EBT 434.2 429.6 1.1% 517.5 -16.1%

    Net Income* 281.6 276.5 1.8% 350.8 -19.7%

    Adjusted Net Income 403.7 400.6 0.8% 469.6 -14.0%

    Adjusted EPS (in R$) 0.211 0.208 1.7% 0.244 -13.5%

    Adjusted Expenses (150.2) (136.0) 10.4% (133.2) 12.8%

    Final Remarks

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    REVENUES AND RESULTS Resilient revenues and results in a challenging market environment

    Growing diversification of products and revenues

    INVESTMENTS

    Commitment with the maintenance of market integrity

    Strengthening the competitive edge by delivering efficiency to the market

    FOSTERING CLIENTS AND MARKET

    Strengthening ties with market participants and clients

    Becoming a one-stop-shop by increasing the diversity of products for clients

    COMMITMENT TO CAPITAL RETURN FOR SHAREHOLDERS

    Maintained focus on cost control

    High payout ratio combined with share buyback

    Final Remarks

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