#BusinessMeetsIT Welcomedownload.minoc.com/2012/51/20130620_visterinwilliam.pdf · Seminar BI / BPM . The missing link between BI & BPM BI = Business Intelligence = analyzing business

Welcome Seminar BI/BPM

#BusinessMeetsIT

Nice to meet you. I’m William

( @wvisterin )

That’s me: William Visterin

• Editor in chief Smart Business Strategies

• B2B Manager at Minoc Business Press (smartbiz.be)

• Keynote speaker Business Meets IT (businessmeetsit.be)

• Business Technology Analyst

• Business & IT Journalist

Smart Business Strategies

Smart Business Strategies

• The only Belgian IT magazine that takes the business manager in perspective

• Business decision maker

• Target audience: managing director, IT manager, HR manager, marketing manager,...

• Understandable and strategy focused

• Cases & user centric

• Business IT magazine that matters

Business Meets IT – BI / BPM- Agenda

• 9.30: Market Research: William Visterin (Smart Business Strategies)

• 10.00: Keynote: Thierry Lesage, Belgian chapter president, Association of BPM

• 10.30: Break

• 11.00: Customer case 1 - Stefan Nouters, Group Controller, Mensura

• 11.30: Customer Case 2 - Esmeralda Peleman, CEO, Peleman Industries

• 12.00: Customer Case 3 - Geert Bal, ICT Project Manager, Euronics Belgium

• 12.30: Walking Dinner

Seminar BI / BPM

The missing link between BI & BPM

BI = Business Intelligence = analyzing business data to support better business decision-making

BPM = Business Process Management

= management approach focused on aligning all aspects of an organization

The Perfect Storm

in IT & BI

•4 Trends in IT

•4 Trends in BI (market research)

Research: Datacenters Belgium

• ZDNet & Smart Business N= 200

• Computer Profile Market Survey Business Intelligence N= 3.500

“Oh Yes, I know

Belgium very well”

“I used to be in

Copenhagen”

Trend 1.

Cloud Computing

Cloud computing 5 characteristics

• On-demand self-service: individuals can set themselves up without needing anyone’s help; • Ubiquitous network access: available through standard Internet-enabled devices; • Location independent resource pooling: demands are balanced across a common infrastructure with no particular resource assigned to any individual user; • Rapid elasticity: consumers can increase or decrease capacity at will; • Pay per use: consumers are charged fees based on their usage of a combination of computing power, bandwidth use and/or storage

Source: Isaca

Use of Cloud Computing in Belgium

35%

Source: Smart Business Strategies & ZDNet.be, N = 400 Source: Computer Profile, N = 3,000

Why cloud?

Research: Cloud in Belgium

Wat zijn voor u de grootste voordelen van cloud computing?

• Maintenance: minder (of geen) onderhoud

• Security: beveiliging is beter

• Always on: toepassing altijd bereikbaar

• Scalable & flexibility: u kan snel aanpassen

• Price: het is goedkoper

Bron: Smart Business Strategies Datacenter & ZDNet, 240

Research: Cloud in Belgium

Wat zijn voor u de grootste voordelen van cloud computing?

• Maintenance: 21%

• Security: 8%

• Always on: 47%

• Scalable & flexibility: 19%

• Price: 5%

Bron: Smart Business Strategies Datacenter & ZDNet, 240

Zero tolerance

Why cloud?

Biggest enemy

of IT-manager?

Everybody has an enemy, who’s yours?

From

infrastructure & applications

to

data

Trend 2.

Big Data

First Dilbert about Big Data

The Wisdom of

the Crowd

While we were sleeping…

Evolution of Big Data

2000: Wal-Mart 200 terabytes (= 200.000 gigabyte)

Evolution of Big Data

2000: Wal-Mart 200 terabytes (= 200.000 gigabyte)

2013: An average company (> 1000 emp.) 200 terabytes (= 200.000 gigabyte)

x 15 = Growth digital universe Next 7 years

From 3 zettabytes (= 3 billion terabyte)

To > 40 zettabytes (in 2020)

The best (biggest) is yet to come…

Drivers of Big Data

And what about the data growth in your organisation?

Big Data

• Verzamelingen van gegevens die met de gangbare hardware of software niet meer te hanteren zijn.

• Opslaan en raadplegen van data, maar ook verwerken, verplaatsen, analyseren en weergeven.

• Zowel om gestructureerde gegevens (bvb. in databanken) maar ook ongestructureerde (Word, Excel,…).

4 V’s in Big Data

1. Volume (hoeveelheid). Hoe meer data, des te beter of nauwkeuriger

2. Velocity (snelheid). De snelheid waarmee data gegenereerd wordt

3. Variety (diversiteit). Grote diversiteit van redelijk losstaande data die gecombineerd moeten worden

4. Value. Niet alle data zijn even waardevol en kwalitatief.

Information overload

Example Big Data:

Wal-mart

Example Big Data:

LinkedIn

Example Big Data: in

Belgium

Trend 3.

The New User

Welcome to Generation Y

Welcome to Generation i

“60% of children between 2 & 5 years old can use a computer mouse”

“but only 10% of them can tie their own shoes”

“Liefste

Natalia

Ik ben een grote

fan van u”

“””Ik heb al

uw liedjes

gedownload

via YouTube”

Post PC era

Personal Computing Evolution

SOURCES: Asymco.com, Public Filings, Morgan Stanley Research, Gartner, IDC

The PC/Web Era The Post-PC Era

The Mobile-First Era

BYOD

Research: Users

46

9

18

27

Gebruik jij je privé-smartphone op je werk?

Nee, ik gebruik geen smartphone

Ja, en onze IT-afdeling ondersteunt hem

Jawel, maar ik krijg hiervoor geen support van IT

Nee, ik heb een smartphone van de zaak

Bron: ZDNet, 2013, N=181

Trend 4.

Datacenter Transformation

Datacenters are not boring, but essential (kitchen example)

Beschikt u in uw organisatie over een datacenter (of serverruimte)?

Ja, in ons bedrijf zelf;

63% Neen, wij gebruiken vooral een

extern datacenter;

13%

Zowel eigen datacenter als extern;

(50/50) 24%

Smart Business Strategies, ZDNet, 2012, N=361

•4 Trends in IT

•4 Trends in BI

Trends in

Business Intelligence

Most popular BI tool = Excel

Does your company analyse data?

->Yes, with Excel: 43%

->Yes, with a BI tool: 33%

->No: 13%

->No Idea: 11%

Source: ZDNet / Smart Business Strategies, N = 150

Growth of BI in Belgium (between 2006-2013)

40%

Source: Computer Profile, N = 3.600

Role of BI in your organisation?

1.) Rapportering 2.) Corporate performance management 3.) Planning, budgettering & forecasting 4.) OLAP (online analytical processing )

5.) Datamining Bron: BI Community, 2010

4 Trends in

Business Intelligence

BI Trend 1.

(Market) Consolidation

1. Consolidation

• Market consolidation

• Consolidation in applications (ERP, BI,…)

Show me the money

. Magic Quadrant for Business Intelligence and Analytics Platforms

1. Consolidation

• Market consolidation

• Consolidation in applications (ERP, BI,…)

• Consolidation in BI (business intelligence – analytical intelligence)

Magic Quadrant for Business Intelligence and Analytics Platforms

Predictive Analytics

Main assumption of predictions

Recent past = Near future

Today Tomorrow

Where’s the BI

application (& data)

BI Trend 2.

Self service & agile

What department uses BI?

1.) Financial department 80% 2.) CFO 75% 3.) Board & CEO 59% 4.) Business Controlling 51% 5.) COO & Operations 49%

6.) Sales 46%

7.) CIO 39%

8.) Market Research 31%

9.) IT department 30% 10.) BI unit 20% Bron: MarketCap, 2010

2. Self Service & Agile

• BI op niveau waar beslissing genomen moet worden: zakelijke gebruikers

• Data & business discovery (Op 1 week ipv 17 weken om eerste resultaten te bekomen)

• Projecten beginnen op kleinere schaal, maar kunnen flink doorgroeien.

BI Trend 3. Visualization

3. Visualization

• Het menselijk brein verwerkt visuele informatie 60.000 keer sneller dan tekst.

• Focus op zeer interactieve en grafische gebruikersinterfaces.

• Visual is dé trend in de BI-markt - MicroStrategy improved Visual Insight.

- SAP launched Visual Intelligence.

- SAS launched Visual Analytics.

- Microsoft bolstered PowerPivot with Power View - Qlikview acquired NComVA

BI Trend 4. Mobile

BI Trend 4. Mobile

• Studie CFO Magazine: 1 op 4 Belgische CFO’s gebruikt iPad voor de uitoefening van job.

• Technieken als ‘in memory’: data direct stockeren in interne geheugen (mobiel) toestel.

BI Trend 4. Mobile

• Alle dimensies onderzoeken, en dit met heel snelle responstijden.

• Analytic content to mobile devices in publishing/interactive mode (with mobile client's location awareness.)

•4 Trends in IT

•4 Trends in BI

And finally…

The Graduate (1967)

Mr. McGuire: I want to say one word to you. Just one word. Benjamin: Yes, sir. Mr. McGuire: Are you listening? Benjamin: Yes, I am. Mr. McGuire: Plastics.

Plastics

Data

Go for DATA heaven

Heaven is… - where the police are British, - the chefs Italian, - the mechanics German, - the lovers Brazilian, - and… it's all organized by the Swiss.

… not for DATA Hell

Hell is… - where the police are German, - the chefs British, - the mechanics Italian - the lovers Swiss, - and… it's all organized by the Brazilians.

Anyway….

Kind regards,

William Visterin E-mail: [email protected] Twitter: @wvisterin