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BUSINESS, TECHNOLOGY INTELLIGENCE Methodology and tools for searching, processing and sharing information USER EXPERIENCE DESIGNER shufflepath-net - Flickr
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Business, Technology Intelligence

Apr 14, 2017

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André Dubreuil
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Page 1: Business, Technology Intelligence

BUSINESS, TECHNOLOGY INTELLIGENCEMethodology and tools for searching, processing and sharing

information

USER EXPERIENCE DESIGNER

shufflepath-net - Flickr

Page 2: Business, Technology Intelligence

ABOUT

USER EXPERIENCE DESIGNER

I am a creative and versatile web professional with over 16 years of varied and relevant experience. UX Designer, Information Architect, Web Designer, Front-End and Back-End Developer, I have taken many roles and worn many hats, which have given me a well-rounded understanding of design principles, techniques and best practices.

1996 1997 2000 2005 2011 2012 2015

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LET’S ROLL!

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BUSINESS, TECHNOLOGY INTELLIGENCEWhat is it?

GPS - Flickr

USER EXPERIENCE DESIGNER

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WHAT IS IT?

Business, or technology intelligence is defined as:

"The observation and analysis of the scientific, technical, technological and economic to detect threats and seize development opportunities"

Tom - Flickr

USER EXPERIENCE DESIGNER

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WHAT IS IT?• An ongoing and largely iterative activity

Jesús Belzunce Gómez - Flickr

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• Discovery of trends that provide a better understanding of a particular market

WHAT IS IT?

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• A creativity enhanced by the ability to generate new ideas

WHAT IS IT?

Charlie f - Flickr

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• Improving quality by observing excellence

WHAT IS IT?

Chase Elliott Clark - Flickr

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• A decision support system that can provide a competitive advantage

WHAT IS IT?

clarkmaxwell - Flickr

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Identify Need

Collect Information

Analyze

Share

WHAT IS IT?

The strategy & technology scouting process consists of four main phases:

USER EXPERIENCE DESIGNER

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BUSINESS, TECHNOLOGY INTELLIGENCENeed identification (professional context)

shufflepath-net - Flickr

USER EXPERIENCE DESIGNER

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IN 2000…DIGITAL ECOSYSTEM

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IN 2000…DIGITAL ECOSYSTEM : WEBSITE

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IN 2000…DIGITAL ECOSYSTEM : CONTEXT OF USE

Tom O'Day - Flickr

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REALLY!

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IN 2015…DIGITAL ECOSYSTEM

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IN 2015…DIGITAL ECOSYSTEM : WEBSITE

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IN 2015…DIGITAL ECOSYSTEM : CONTEXT OF USE

Simona - Flickr

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IN 2015…DIGITAL ECOSYSTEM : CONTEXT OF USE

Andy Miah - Flickr

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IN 2015…DIGITAL ECOSYSTEM : CONTEXT OF USE

Paul - Flickr

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IN 2015…DIGITAL ECOSYSTEM : CONTEXT OF USE

chinnian - Flickr

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A DIGITAL MARKET IN CONSTANT MOTION…

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BUSINESS, TECHNOLOGY INTELLIGENCEFinding sources and gathering information

USER EXPERIENCE DESIGNER

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« GARBAGE IN, GARBAGE OUT »

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FINDING SOURCES AND GATHERING INFORMATIONTHE INTERNET AS A SOURCE OF INFORMATION

The use of the Internet as an information source presents several challenges and issues…

Diversity and stability of the sources Glut Quality Organization Multitude of tools and

information services

USER EXPERIENCE DESIGNER

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« SIGNAL VS NOISE »

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FINDING SOURCES AND GATHERING INFORMATIONTHE INTERNET AS A SOURCE OF INFORMATION

USER EXPERIENCE DESIGNER

We must therefore put in place a proper structure to ensure an efficient data collection methodology while ensuring an acceptable level of quality of the information gathered ...

Learning to recognize and evaluate sources of information

Use the proper tools, understand their usefulness and how to use them

Follow the constant evolution of these tools

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THE SWEET SOUND OF CHIRPING

Stromae - Carmen

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FINDING SOURCES AND GATHERING INFORMATIONTWITTER AS A SOURCE OF INFORMATION

Twitter can prove to be an indispensable research tool, and many professionals and experts are using this platform to disseminate articles, sites and resources they discover...

But, the risk of drowning in information with low value is omnipresent

We must therefore make sure to set it up carefully and successfully remove most of the noise

USER EXPERIENCE DESIGNER

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FLIPBOARDTWEETCASTERFILTERS

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Hashtagify

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« PUSH VS PULL»

Jamie McCaffrey - Flickr

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FINDING SOURCES AND GATHERING INFORMATION« REALLY SIMPLE SYNDICATION » (RSS FEEDS)

RSS is a syndication standard based on XML "eXtensible Markup Language" which enables the automatic indexing of content from a website. This technology offers many benefits... Centralize the information collected and have an overview at all

times. Enable monitoring of multiple streams of information Gives you access to information updates from selected sources,

whatever the pace

USER EXPERIENCE DESIGNER

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FINDING SOURCES AND GATHERING INFORMATIONRSS FEED READERS

An RSS reader allows you to keep up with your source sites. With such a tool, information gathering becomes as simple as checking for new messages.

This type of tool continuously checks if new content has been added to your information sources and makes it available to you in a central location that you can access at your leisure.

Examples : Feedly, Inoreader, ReadKit, Netvibes, NewsBlur, Digg Reader, NetNewsWire, Reeder, Press (Android)

USER EXPERIENCE DESIGNER

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WEB

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ARTICLESLISTSCATEGORIES

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ARTICLESLISTSCATEGORIES

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BUSINESS, TECHNOLOGY INTELLIGENCEProcessing and analyzing information

USER EXPERIENCE DESIGNER

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AVOID TRAFFIC JAMS!

walidhassanein - Flickr

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Information is at the heart of your research. One of the main difficulties of monitoring is being able to assess the reliability of the information.

You must constantly evaluate the validity and relevance of the information.

The information collected should be validated, organized and documented on a suitable support to facilitate processing.

PROCESSING AND ANALYZING INFORMATIONSUMMARY VALIDATION

USER EXPERIENCE DESIGNER

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PROCESSING AND ANALYZING INFORMATIONPOCKET

Pocket, previously known as Read It Later, is an application and service for managing a reading list of articles from the Internet. It is available for OS X, Windows, iOS, Android, Windows Phone, BlackBerry, Kobo eReaders, and web browsers

Similar tools : Readability, Instapaper, Raindrop.io

USER EXPERIENCE DESIGNER

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WEB

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Save to Pocket

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ARTICLESLISTSCATEGORIES

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NEED STORAGE?

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For your process to be effective and have any value, it is necessary that the information collected and processed be integrated, accessible and reusable. To do this, you need... Build files by theme, idea groupings, etc.. Annotate, organize and classify relevant

information that will be used or distributed later

PROCESSING AND ANALYZING INFORMATIONCATEGORIZATION AND ARCHIVING

USER EXPERIENCE DESIGNER

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PROCESSING AND ANALYZING INFORMATIONEVERNOTE

Evernote is a cross-platform, freemium app designed for note taking, organizing, and archiving.

The app allows users to create a "note" which can be a piece of formatted text, a full webpage or webpage excerpt, a photograph, a voice memo, or a handwritten "ink" note.

Evernote supports a number of operating system platforms and also offers online synchronization and backup services.

Similar tools : Google Keep, Microsoft OneNote, Simplenote

USER EXPERIENCE DESIGNER

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WEB

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Evernote Web Clipper

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NOTESLISTSNOTEBOOKS

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BUSINESS, TECHNOLOGY INTELLIGENCEDissemination and sharing of information

Lisa Ouellette - Flickr

USER EXPERIENCE DESIGNER

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DISSEMINATION AND SHARING OF INFORMATION

Although the collection of information lets you, among other things, improve your knowledge and generate new ideas, it should not be limited only to these aspects.

The information gains value by its use, not just by its storage.

Like with the collection or analysis of information phases, the dissemination of it also requires to be thought out, and the results need to be presented.

USER EXPERIENCE DESIGNER

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DISSEMINATION AND SHARING OF INFORMATION

We must approach this step as a communication strategy, and consider some key elements: The audience targeted, its practices

or expectations The information product itself:

how to advertise, make it attractive, readable and accessible

The broadcast medium

USER EXPERIENCE DESIGNER

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DISSEMINATION AND SHARING OF INFORMATIONAUTOMATION

Midhras - Flickr

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DISSEMINATION AND SHARING OF INFORMATIONBUFFER

Buffer is a software application designed to manage social networks, by providing the means for a user to schedule posts to Twitter, Facebook and Linkedin.

Similar tools : HootSuite, SocialPilot

USER EXPERIENCE DESIGNER

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WEB

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Buffer

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SCHEDULINGNETWORKSSHARING

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TWITTERSTATS

LINKEDINSTATSSHARE QUEUE

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IFTTT is a free web-based service that allows users to create chains of simple conditional statements, called "recipes", which are triggered based on changes to other web services such as Gmail, Facebook, Instagram, and Pinterest. IFTTT is an abbreviation of "If This Then That"

The service offers triggers and conditional statements for about 200 different channels.

DISSEMINATION AND SHARING OF INFORMATIONIFTTT « IF THIS THEN THAT »

Similar tools : Zapier, We Wired Web

USER EXPERIENCE DESIGNER

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RECIPES

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CHAIN REACTION

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BLOGGERTUMBLRBLOG

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BEYOND DIGITAL

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Aggregation

Summary validation

Information sources

Process & analysis

Categorisation & archiving

Dissemination and sharing

BUSINESS, TECHNOLOGY INTELLIGENCEMethodology and tools for searching, processing and sharing information

Page 67: Business, Technology Intelligence

QUESTIONS ?

Derek Bridges - Flickr