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© 2011 Freeman. All rights Reserved. Proprietary & Confidential. Freeman Business Solutions
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Page 1: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary & Confidential.

Freeman Business Solutions

Page 2: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

What keeps you up at night?

Attendance challenges?

Sponsorship revenue?

Shrinking expo floor?

Social media?

Getting content out to all your members?

Event technology?

Just want to take your event to the next level?

Whatever that means…

Page 3: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Freeman responds with a full suite of Marketing Solutions

Attendee Acquisition

Social Media

Branding

Event Experience

Revenue Generation

Community Technology

Digital Solutions

Virtual Extensions

Page 4: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Audience Acquisition

Brand Strategy

Page 5: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Audience Acquisition

Brand Strategy that starts with understanding each attendee segment…

Page 6: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Audience Acquisition

…leading to specific engagement activities

Page 7: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Audience Acquisition

…and segmented marketing plans

Page 8: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Social Media

Page 9: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Social Media Consulting and Execution

Setting up social media sites

Developing a campaign around the event or year-round

Executing a social media campaign

Creating a strategy to support a social media wall

Page 10: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Social Media Example

From strategy to campaign design to execution

What we created for NCA:

Daily Editorial Calendar

Official Facebook Event and

Fan Pages

LinkedIn Event Page

Joined LinkedIn Supergroup

to communicate the event

Actively solicited followers

Page 11: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Branding

Page 12: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Brand Sensory Exploration

Create new or refresh positioning

Recasting corporate mission, vision and values

Articulating a compelling, differentiated brand messaging framework

Defining aspects of competitive advantage

Create new brand image, look and feel

Page 13: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Brand Sensory Exploration

Identifying the emotional connection of your brand through all five senses.

Page 14: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Brand Sensory Exploration Examples

American Heart

After

Before

Brand Pillars Global Innovative Dynamic Heartfelt

Page 15: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Brand Sensory Exploration Examples

Dermatology

After

Before

Health is more than skin deep!

Page 16: Business Solutions

Color and Imagery

Page 17: Business Solutions

Brand Audit

Collaborate.

Innovate.

Inspire.

New Logo and Tagline

Page 18: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Event Experience

Experience Design

Event Audit

Page 19: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

How do I take the event to the next level?

Enhancing traffic on the show floor

Adding new content areas

Creating opportunities for interaction

Highlighting new products

Networking activities

Sponsorships and engagement

Fulfilling association goals: membership, education, lobbying

Page 20: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Page 21: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Experience Design Example

Wind Works theme

Harness industry pride

Lobbying: cards to

congressmen

Collecting video content

Attendee marketing

Membership marketing

Lobbying efforts

American Wind Energy Association

Page 22: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Education on the show floor

PCBC

Page 23: Business Solutions

Event Audit

Discovery Association goals and event goals

Mission, history, industry

On-Site Audit Participate in all aspects of the event

Talk with attendees and exhibitors

What’s working, what’s not

New ideas to meet goals and engage attendees

Analysis and Summary Detailed recommendations:

conference

show floor

networking

sponsor offerings

messaging and theme

logistics and production

interaction and engagement

Third-party expert recommendations to enhance your event

Page 24: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Revenue Generation

Sponsorship Program Design

Prospectus Development

Page 25: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Revenue Generation

Sponsorship Programs

Developing new sponsorship

ideas

New trends and best practices

Non-endemic sponsorships

Page 26: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Gluten-free products

Gym membership

Mattress Vendor for back pain

Semi-endemic sponsorship examples for medical

Page 27: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Revenue Generation

Prospectus Development

Research

Positioning

Showcase value of

attendees

Page 28: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Community Technology

Wayfinding

Mobile Event App

Page 29: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

On-Site Wayfinding

Interactive show floor plans and facility maps on large screens

Search Engine and Exhibitor Database

Sessions and Seminars with details and location maps

GO GREEN! Electronic delivery of marketing materials – eDocs

Detailed Analytics report on attendee activity for every exhibitor

Page 30: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

On-Site Wayfinding

Multiple sponsorship opportunities

Page 31: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Mobile Event App

ActivTouch by Sherpa

Native on Android, iPhone Mobile URL

Page 32: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Mobile Event App

ActivTouch by Sherpa

Page 33: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Mobile Event App

ActivTouch by Sherpa

Peer-to-peer networking QR Code reader built-in Product-level capability

Page 34: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Digital Signage

Page 35: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Click arrow for animation.

Page 36: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Click arrow for animation.

Page 37: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Page 38: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Click arrow for animation.

Page 39: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Sponsorship Examples

Page 40: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Page 41: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Social Media Walls

Engage the community in a live conversation

Page 42: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Social Media Walls

Page 43: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Social Media Wall

Include a photo stream

Page 44: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Digital Signage in the Community Center

Social media wall and live-stream sessions

Page 45: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

VIRTUALExtensions

1.0 Content

2.0 Community

3.0 Channel

Page 46: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

› Gets your valuable content out to the members who can’t come to the event

› Pre-, during and post-event value creation

› No audience cannibalization

› Actually an audience DRIVER

› A venue for “continuing the conversation”

› Helps grow communities

Virtual Extensions

Extends the reach of your content beyond the event

Typically only

30%

of members attend the event in a single year

~30%

Of new attendees at the physical event went to the previous

virtual extension

Page 47: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Sync-to-slide Session Capture

Video or Audio

Post-Production

Media Player

Live Streaming

On-Demand

Virtual Extensions 1.0: Content

Capture Sessions to stream or archive online

Page 48: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Virtual Extension 1.0 / Online Event

Page 49: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Virtual Extension 1.0 / Online Event

Flexible rules

• Free log-in to event

attendees

• Pay per session, day,

track

• Must register

Cost model

Revenue share model

E-commerce Engine

Page 50: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Virtual Extensions 2.0: Community

Simple, complete, affordable, turnkey solution

Branded Virtual Environment

Interactivity Extends Conversation

Live Streaming of Select Sessions

Single Event Sponsor

Page 51: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

LOBBY

SPONSOR SPACE

INTERACTIVE THEATER

NETWORKING LOUNGE

Virtual Extensions 2.0: Community

Page 52: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Virtual Extensions 2.0: Community

Page 53: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary &

Confidential.

Freeman 3.0 solutions are powerful, sophisticated

implementations

Strategy - deeply integrated event experience

Marketing – building a large, active audience

Content – tailoring for hybrid consumption

Analysis – impact analysis, audience segmentation

Virtual Extensions 3.0: Channel

Fully customizable online platform with expert assistance

Page 54: Business Solutions

PCMA365 ADA Virtual Congress

Virtual Extensions 3.0: Channel

Robust hybrid event examples

Page 55: Business Solutions

© 2011 Freeman. All rights Reserved. Proprietary & Confidential.

Melinda Kendall

[email protected]

508-923-5266

Thank you.