Solution Brief ● Business Services over DOCSIS Performance Assurance 4Q - 2014 Business Services over DOCSIS (BSoD) Establishing SLA-Grade Performance Assurance The Business Opportunity Performance assured, SLA-backed business services command premium pricing, and MSOs have the HFC plant in position to take advantage of this segment. Speed is available: DOCSIS 3.1 can deliver GbE, on-par with fiber-based offerings. However, most businesses are more concerned about reliability and performance than pure bandwidth, with cloud computing, Software-as-a-Service (SaaS) and over-the-top WAN (OTT WAN) connectivity increasingly critical to operations. MSOs can differentiate by offering assured Quality of Service (QoS) and Service Level Agreements (SLAs) - committing to guaranteed uptime, bandwidth availability and rapid mean-time to repair (MTTR) should issues arise. With adequate performance monitoring, MSOs can also offer more sophisticated SLAs assuring latency, packet-loss and other key metrics demanded in time-sensitive business segments including financial services, healthcare and legal. And, with monitoring in place, utilization and capacity reporting ensure MSOs can confidently upsell additional bandwidth and managed services to maximize Average Revenue per User (ARPU) over time. The Tools Required DOCSIS 3.x cable modems do not offer integrated performance monitoring, service turn-up testing, OAM demarcation and other key features for efficient business services delivery. At the same time, the business services over DOCSIS (BSoD) market is cost sensitive, eliminating the option to use Network Interface Devices (NIDs) that typically terminate and assure large enterprise connections. Network Performance Modules that use Network Function Virtualization (NFV) to deliver NID functionality in a small, programmable device offer MSOs the missing element in BSoD deployments. With full end-to-end OAM visibility, hardware-based demarcation, performance monitoring, and integrated troubleshooting and turn-up functionality, this virtualized instrumentation simplifies and assures the full BSoD service delivery lifecycle. MSO Success in Business Services: A Promising Start Cable MSOs are approaching a 10% market share in the business services sector; revenue is projected to increase by nearly 80% between 2014 and 2018 to nearly $8.8 billion in the US alone (Insight Research, Dec- 2013). In a market dominated by telcos for over 30 years, MSOs have even greater potential for revenue growth if they can provide comparable offerings. Initially targeting best-effort Internet services, MSOs are turning to performance-assured services to expand into the next tier of the market. Cable operators' projected business service revenues. (Source: Insight Research)
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Solution Brief ● Business Services over DOCSIS Performance Assurance
4Q - 2014
Business Services over DOCSIS (BSoD) Establishing SLA-Grade Performance Assurance
The Business Opportunity
Performance assured, SLA-backed business services command premium pricing, and
MSOs have the HFC plant in position to take advantage of this segment. Speed is
available: DOCSIS 3.1 can deliver GbE, on-par with fiber-based offerings. However,
most businesses are more concerned about reliability and performance than pure
bandwidth, with cloud computing, Software-as-a-Service (SaaS) and over-the-top WAN
(OTT WAN) connectivity increasingly critical to operations.
MSOs can differentiate by offering assured Quality of Service (QoS) and Service Level
Agreements (SLAs) - committing to guaranteed uptime, bandwidth availability and rapid
mean-time to repair (MTTR) should issues arise.
With adequate performance monitoring, MSOs can also offer more sophisticated SLAs
assuring latency, packet-loss and other key metrics demanded in time-sensitive
business segments including financial services, healthcare and legal. And, with
monitoring in place, utilization and capacity reporting ensure MSOs can confidently
upsell additional bandwidth and managed services to maximize Average Revenue per
User (ARPU) over time.
The Tools Required
DOCSIS 3.x cable modems do not offer integrated performance monitoring, service
turn-up testing, OAM demarcation and other key features for efficient business services
delivery. At the same time, the business services over DOCSIS (BSoD) market is cost
sensitive, eliminating the option to use Network Interface Devices (NIDs) that typically
terminate and assure large enterprise connections.
Network Performance Modules that use Network Function Virtualization (NFV) to
deliver NID functionality in a small, programmable device offer MSOs the missing
element in BSoD deployments. With full end-to-end OAM visibility, hardware-based
demarcation, performance monitoring, and integrated troubleshooting and turn-up
functionality, this virtualized instrumentation simplifies and assures the full BSoD
service delivery lifecycle.
MSO Success in Business
Services: A Promising Start
Cable MSOs are approaching
a 10% market share in the
business services sector;
revenue is projected to
increase by nearly 80%
between 2014 and 2018 to
nearly $8.8 billion in the US
alone (Insight Research, Dec-
2013). In a market dominated
by telcos for over 30 years,
MSOs have even greater
potential for revenue growth if
they can provide comparable
offerings. Initially targeting
best-effort Internet services,
MSOs are turning to
performance-assured services
to expand into the next tier of
the market.
Cable operators' projected business service revenues. (Source: Insight Research)
Business Services over DOCSIS Performance Assurance ● 4Q – 2014 – r2
Accedian’s MSO-Tailored Solution
The Accedian ant Module™ was developed specifically for the BSoD market, with leading MSOs contributing to feature
set definition, providing test lab and live trial access to ensure these units integrate seamlessly and scale into existing
Cable operations. Installed behind a cable modem (CM), the ant Module auto-provisions and transparently offers remote
access using existing management methods.
With a wire speed, programmable FPGA architecture, the antMODULE offers a complete performance assurance suite:
integrated RFC-2544 & Y.1564 Service Activation Testing
(SAT) with automated SLA benchmark report generation,
Ethernet Service OAM / CFM (Y.1732, 802.3ah), Layer 3
Accedian Networks, the Accedian Networks logo, SkyLIGHT, Plug & Go, AntMODULE, Vision EMS, Vision Suite, VisionMETRIX, V-NID, R-FLO, Network State+, Traffic-Meter & FlowMETER are trademarks or
registered trademarks of Accedian Networks Inc. All other company and product names may be trademarks of their respective companies. Accedian Networks may, from time to time, make changes to the products
or specifications contained herein without notice. Some certifications may be pending final approval, please contact Accedian Networks for current certifications.