Business Project

UNRELENTING CREATIVITY

BUSINESS PROJECT

FALL 2012

TABLE OF CONTENTS

BUISNESS FORMS ________________________________________________ 4

SECTION 1.1 LOGO __________________________________________________ 5

SECTION 1.2 BUSINESS CARDS ___________________________________________ 6

SECTION 1.3 LETTER HEAD ______________________________________________ 7

EMPLOYEE HANDBOOK ______________________________ 8

SECTION 2.1 INTRODUCTION _____________________________________________ 9

SUBSECTION 2.1.A. WELCOME MESSAGE _________________________________ 10

SUBSECTION 2.1.B. COMPANY OPERATIONS _______________________________ 10

SECTION 2.2 EMPLOYEE INFORMATION _____________________________________ 12

SUBSECTION 2.2.A. EQUAL OPPORTUNITY; IMMIGRATION LAW; ADA ____________ 12

SUBSECTION 2.2.B. POLICIES AND RULES __________________________________ 13

SUBSECTION 2.2.C. BENEFITS AND SERVICES _______________________________ 14

SECTION 2.3 EMPLOYER STATEMENTS ________________________________________ 16

SUBSECTION 2.3.A. SEPARATION FROM EMPLOYMENT ________________________ 17

SUBSECTION 2.3.B. COMMUNICATION POLICY _____________________________ 17

SUBSECTION 2.3.C. ARBITRATION; CHOICE OF LAW _________________________ 17

SECTION 2.4 ACKNOWLEDGEMENT FORM ____________________________________ 19

BUSINESS PLAN ____________________________________ 20

SECTION 3.1 THE PLAN ________________________________________________ 21

SUBSECTION 3.1.A. EXECUTIVE SUMMARY _________________________________ 21

SUBSECTION 3.1.B. GENERAL COMPANY DESCRIPTION _______________________ 22

SUBSECTION 3.1.C. PRODUCTS AND SERVICES ______________________________ 23

SUBSECTION 3.1.D. MARKETING PLAN ____________________________________ 25

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SUBSECTION 3.1.E. OPERATIONAL PLAN __________________________________ 26

SUBSECTION 3.1.F. MANAGEMENT AND ORGANIZATION ______________________ 26

SUBSECTION 3.1.G. PERSONAL FINANCIAL STATEMENT ________________________ 27

SUBSECTION 3.1.H. STARTUP EXPENSES AND CAPITALIZATION ___________________ 28

SUBSECTION 3.1.I. FINANCIAL PLAN ______________________________________ 29

SUBSECTION 3.1.J. APPENDICIES ________________________________________ 31

MARKETING PLAN ___________________________________ 32

SECTION 4.1 POWER POINT SLIDES __________________________________________ 33

JOB BOOK ________________________________________ 43

SECTION 5.1 CONTRACTS _________________________________________________ 44

SUBSECTION 5.1.A CONTRACT _________________________________________ 44

SUBSECTION 5.1.B. QUOTES ___________________________________________ 47

SECTION 5.2 INVOICES TO CLIENT __________________________________________ 53

SUBSECTION 5.2.A FINISHES INVOICE ____________________________________ 53

SUBSECTION 5.2.B. FURNISHINGS INVOICE _________________________________ 55

SUBSECTION 5.2.C. ACCESSORIES INVOICE _______________________________ 57

SUBSECTION 5.2.D. TIME INVOICE _______________________________________ 59

SECTION 5.3 PURCHASING _______________________________________________ 60

SUBSECTION 5.3.A PURCHASE ORDERS ___________________________________ 60

SUBSECTION 5.3.B. ACKNOWLEDGEMENTS ________________________________ 62

SUBSECTION 5.3.C. RECEIVING SLIPS ____________________________________ 64

SECTION 5.4 INVOICES FROM VENDORS ______________________________________ 66

SUBSECTION 5.4.A. INVOICE 1 _________________________________________ 66

SUBSECTION 5.4.B. INVOICE 2 _________________________________________ 68

SUBSECTION 5.4.C. INVOICE 3 _________________________________________ 70

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SECTION 5.5 JOB WORKSHEETS ____________________________________________ 72

SUBSECTION 5.5.A. TOTAL JOB WORKSHEETS _____________________________ 72

SECTION 5.6 DESIGN ____________________________________________________ 74

SUBSECTION 5.6.A. FINISH BOARD (FF&E) ________________________________ 74

SUBSECTION 5.6.B. ORIGINAL FLOOR PLAN _______________________________ 75

SUBSECTION 5.6.C. KEYED FURNITURE/INSTALLATION PLAN ____________________ 76

SUBSECTION 5.6.D. SPECIFICATION SHEETS ________________________________ 77

SECTION 5.7 MISCELLANEOUS #

SUBSECTION 5.7.A. CLIENT CORRESPONDANCE ____________________________ 84

SUBSECTION 5.7.B. OTHER CORRESPONDANCE ____________________________ 86

SUBSECTION 5.7.C. THANK YOU NOTE ___________________________________ 90

SUBSECTION 5.7.D. POSTOCCUPANCY EVALUATION _________________________ 91

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UNRELENTING CREATIVITY

SECTION 1

BUSINESS FORMS REVISED OCTOBER 2012

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LOGO DESIGN

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BUISNESS CARD

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LETTER HEAD

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UNRELENTING CREATIVITY

SECTION 2

EMPLOYEE HANDBOOK REVISED OCTOBER 2012

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SECTION 2.1

INTRODUCTION

This Manual is designed to familiarize you with UNRELENTING CREATIVITY and

provide you with important information about the benefits and policies affecting

your employment with us. Our objective is to provide you with a work

environment that can provide both personal and professional development.

Following the policies described in this handbook is considered a

condition of continued employment. You are responsible for observing and

fulfilling these procedures.

This handbook surpasses all previous employee manuals. Our business is

subject to change and we reserve the right to interpret, alter, suspend, or

revoke, with or without notice all or any part of our policies, procedures, and

policies at any time. We will inform all employees of these changes.

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2.1 A. WELCOME

Offering young professionals the tools and training needed to achieve

excellence in their career is key to employee engagement and productivity. At

UNRELENTING CREATIVITY, our goal is to provide a work environment that attracts top

talent, inspires innovation and delivers excellent service to our Clients. Welcome

to our business.

2.1 B. COMPANY OPERATIONS

NEW EMPLOYEE ORIENTATION

Orientation is a welcoming process that is designed to make the new

employees feel comfortable, informed about the company, and prepared for

their position. New employee orientation is conducted by a senior staff member,

and includes an overview of the company history, an explanation of the

company’s core values, vision, and mission; and company goals and objectives.

In addition, the new employee will be given an overview of benefits, tax, and

legal issues, complete any necessary paperwork, review their job description..

PROBATIONARY PERIOD FOR NEW EMPLOYEES

The probationary period for employees lasts 30 days from date of hire. During

this time, employees have the opportunity to evaluate our Company as a place

to work and management has its first opportunity to evaluate the employee.

During this preliminary period, both the employee and UNRELENTING CREATIVITY

have the right to terminate employment without advance notice. Upon

satisfactory completion of the probationary period, a 30 day review will be

given. All employees are expected to meet and uphold Company standards for

job performance and behavior.

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TIME KEEPING

Accurately recording time worked is the responsibility of every employee. Time

worked is the time actually spent on a job(s) performing assigned duties. Each

client job is assigned a job number as posted in the Employee Message Center.

Employees are responsible for accurately documenting their time spent on

individual jobs.

OFFICE HOURS

The UNRELENTING CREATIVITY office is open for business from 9 am to 5 pm Monday

through Friday, except for Holidays.

The standard workweek is 40 hours of work

.

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SECTION 2.2

EMPLOYEE INFORMATION

PERSONNEL FILES

Employee personnel files include the following: job application, job description,

résumé, records of participation in training events, salary history, records of

disciplinary action and documents related to employee performance reviews,

coaching, and mentoring.

Personnel files are the property of UNRELENTING CREATIVITY, and access to the

information is limited to senior staff.

2.2 A. EQUAL OPPORTUNITY, IMMIGRATION, & ADA

UNRELENTING CREATIVITY is an Equal Opportunity Provider and complies with ADA

practices.

UNDER TITLE VII OF THE CIVIL RIGHTS ACT

It is illegal to discriminate against someone on the basis of race, color, religion,

national origin, or sex. The law also makes it illegal to retaliate against a person

because the person complained about discrimination, filed a charge of

discrimination, or participated in an employment discrimination investigation or

lawsuit. The law also requires that employers reasonably accommodate

applicants' and employees' sincerely held religious practices, unless doing so

would impose an undue hardship on the operation of the employer's business.

IMMIGRATION LAW

UNRELENTING CREATIVITY employs only United States citizens and those non-U.S.

citizens authorized to work in the United States in agreement with the

Immigration Reform and Control Act of 1986.

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TITLE I OF THE AMERICANS WITH DISABILITIES ACT

It is illegal to discriminate against a qualified person with a disability in the

private sector and in state and local governments. The law also makes it illegal

to retaliate against a person because the person complained about

discrimination, filed a charge of discrimination, or participated in an

employment discrimination investigation or lawsuit. The law also requires that

employers reasonably accommodate the known physical or mental limitations

of an otherwise qualified individual with a disability who is an applicant or

employee, unless doing so would impose an undue hardship on the operation of

the employer's business.

2.2 B. POLICIES AND RULES

LUNCH & BREAK PERIODS

Employees are allowed a one-hour lunch break. Lunch breaks generally are

taken between the hours of 11 a.m. and 2:00 p.m. UNRELENTING CREATIVITY provides

time for employees to break during activities Monday- Friday 8:00am – 5:00pm. If

employees have unexpected personal business to take care of, they must notify

senior staff to discuss time away from work.

VISITORS IN THE WORKPLACE

To provide safety and security for our employees, visitors, and the facilities at

UNRELENTING CREATIVITY, only authorized visitors are allowed in the workplace.

Restricting visitors helps ensure security, decreases insurance liability, protects

private information, protects employee welfare, and avoids potential

distractions and disturbances.

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ATTENDANCE & PUNCTUALITY

The Company expects that every employee will be prompt in attendance. This

means being in the office, ready to work, at opening time each day. Absences

and tardiness places a burden on other employees and on the Company.

If you are unable to report for work for any reason, notify your supervisor before

8:30 am. You are responsible for speaking directly with your supervisor about

your absence. It is not acceptable to leave a message on a supervisor’s voice

mail, except in extreme emergencies. In the case of leaving a voice-mail

message, a follow-up call must be made later that day. The company phone

number is 281.433.4837.

Should regular tardiness become apparent, corrective action may be required.

2.2 C. BENEFITS AND SERVICES

WELLNESS BENEFITS

Our wellness benefits include a unique Parental Leave for new mothers and

fathers. Two weeks paid leave after one year of employment.

HEALTH PLAN

Our employees enjoy a PPO plan with United Healthcare with three options. We

offer a base plan, paid 100% by the firm but also a buy-up-option for lower

deductibles and a high deductible plan with an HSA. No waiting period for

eligibility.

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HOLIDAYS

We observe eleven holidays per year. New Year’s Day, Valentine’s Day, St

Patrick’s Day, Easter, Independence Day, Labor Day, Veterans Day,

Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve.

VACATION

Employees accumulate vacation to total 10 days for tenure up to 5 years and

15 days thereafter.

SICK TIME

We provide six days per year for personal or sick time. Please provide a doctors

excuse for any other absence.

PROFESSIONAL DEVELOPMENT

We encourage employees to continue developing skills throughout their career.

The firm reimburses registration fees and costs for successfully completing the

ARE, NCIDQ, and LEED exam. We also provide paid time-off for taking the

exams. We offer in-house study materials to help prepare. We sponsor CEU

learning opportunities in our offices, which are available to all.

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SECTION 2.3

EMPLOYER STATEMENTS

OUTSIDE EMPLOYMENT

Employees may hold outside jobs in non-related businesses or professions as long

as the employee meets the performance standards of their job description with

UNRELENTING CREATIVITY. Unless an alternative work schedule has been approved

employees will adhere to the UNRELENTING CREATIVITY’S scheduling demands,

regardless of any existing outside employment.

PERFORMANCE REVIEWS

Supervisors will conduct performance reviews and planning sessions with all

employees after six months of employment. Supervisors may conduct informal

performance reviews and planning sessions more often if they choose.

Performance reviews and planning sessions are designed for the supervisor and

the employee to discuss the current job tasks, encourage and recognize

attributes, and discuss positive, purposeful approaches for meeting work-related

goals. During the review, employee and supervisor discuss ways in which the

employee can accomplish goals or learn new skills. These sessions are designed

for the employee and supervisor to make and agree on new goals, skills, and

areas for improvement.

2.3 A. SEPARATION FROM EMPLOYMENT

EMPLOYMENT TERMINATION

Termination of employment is an inevitable part of personnel activity within any

company. The following list contains some of the most common circumstances

under which employment is terminated:

Resignation – voluntary employment termination initiated by an employee.

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Termination – involuntary employment termination initiated by

UNRELENTING CREATIVITY

Layoff – involuntary employment termination initiated by

UNRELENTING CREATIVITY for non-disciplinary reasons.

All terminated employees shall return all files, records, keys, and any other

materials belonging to UNRELENTING CREATIVITY. No final settlement of an

employee’s pay will be made until all items are returned in appropriate

condition. The cost of replacing items will be deducted from the

employee’s last paycheck, as well as any outstanding financial obligations

owed to UNRELENTING CREATIVITY

2.3 B. COMMUNICATION POLICIES

STAFF MEETINGS

Staff meetings will be held as often as necessary. Meetings allow employees to

be informed on recent company activities, changes in the workplace and

employee recognition.

HANDLING COMPLAINTS

Employees who have a job-related problem, question or complaint should first

discuss it with their immediate supervisor. If the employee and supervisor do not

resolve the problem, UNRELENTING CREATIVITY encourages employees to contact

the next highest supervisor.

2.3 C. WAGES AND SALARY POLICES

OVERTIME

UNRELENTING CREATIVITY is open for business 40 hours per week. Overtime

compensation is paid to non-exempt employees in accordance with federal

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and state wage and hour restrictions. Overtime is payable for all hours worked

over 40 per week at a rate of one and one-half times the non-exempt

employee's regular hourly rate. All overtime work must receive their supervisor’s

prior authorization. Overtime worked without prior authorization from the

supervisor may result in disciplinary action.

PAYDAYS

All employees are paid bi-weekly on Monday mornings. In the event that a

regularly scheduled payday falls on a holiday, employees will receive pay on

the first workday that falls before the holiday If the employee is not there on the

day that paychecks are given out, then the check will be kept in the office until

the employee can pick up the check.

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SECTION 2.4

ACKNOWLEDGEMENT FORM

I have read and agree to abide by this Employee Handbook

provided by UNRELENTING CREATIVITY.

Employee Signature:______________________________________ Date______________

Witnessed by:_____________________________________________Date_______________

Business Representative:___________________________________ Date______________

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UNRELENTING CREATIVITY

SECTION 3

BUSINESS PLAN REVISED OCTOBER 2012

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3.1A. EXECUTIVE SUMMARY

Unrelenting Creativity (UC) is a new interior design firm specializing in

commercial interiors for hospitality. The new firm will be owned and operated

by Chelsea Arellano.

Chelsea, has 10 years of experience in interior design and has also been a

design director – giving her management experience. It is expected that the

company will hire a part-time office assistant approximately six months after

start-up.

Market opportunity is great as the number of contacts Chelsea has in the

design/architecture community. UC offers services and expertise not available

by the competition. For example, Chelsea has obtained a contractor’s license in

order to fully provide specification and installation services along with interior

design services.

Financial goals are conservative as I work to build the business’ reputation and

success. I believe I can offer competitive fees for my expertise. I predict stable

revenues, but have made a conservative estimate of those revenues for the first

6 months. As a new business I hope to be able to establish excellent referrals

and repeat business through the relationships with the local community and

past non-profit ventures.

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3.1B. COMPANY DESCRIPTION

Unrelenting Creativity (UC) is a new enterprise. It is a small interior design firm

specializing in Commercial design ranging from medical offices to restaurants &

hotels. UC is committed to achieving a professional signature interior for their

business. UC shall abide by and uphold the ethics of the profession of Interior

Design as outlined by the International Interior design Association(IIDA) UC will

begin operations with a full-time designer- Chelsea Arellano. She will be

responsible for the management of the firm along with her design responsibilities.

Her past experience includes ten years as a senior designer at a residential retail

store. She has 10 years experience in interior design. She holds a bachelor

degree in interior design from Stephen F. Austin State University, is NCIDQ

qualified and licensed in the state of Texas, and has experience with many

different design programs. Arellano expects to hire a part-time individual in

approximately six months. This individual will be expected to work in the

mornings to help with general office chores and be responsible for some

of the bookkeeping. This individual is not expected to perform interior design

services.

Short-term Goals

Business development is the primary short-term goal.

Initially, former clients and their referrals will lead to clients.

Marketing to managers and new developing businesses will also be done.

We will become involved in local association design competitions.

Achieve a two-percent net profit by the end of the first year of operations.

Long-term Goals

Establish repeat business.

Expand client base by marketing into other areas of the state.

Add one designer approximately at the end of the second year of operations.

Achieve solid financial strength to maintain and expand the firm.

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3.1C. DESCRIPTION OF PRODUCTS AND SERVICES

Service Descriptions

Design services consist of space planning, furniture placement, window

treatments, upholstery, painting, art placement, light fixture placements, and

the coordination of furniture delivery and installation with: construction site

coordinator, electricians, communications group, furniture installers and moving

crew.

UC specializes in the following areas of design:

COMMERCIAL—Unrelenting Creativity follows IIDA standards and

completes commercial design projects based on the following sub–specialties:

1)Entertainment— Entertainment design brings together the use of interiors,

lighting, sound and other technologies for movies, television, videos, dramatic

and musical theater, clubs, concerts, theme parks and industrial projects.

2)Facilities Management—A facilities manager develops schedules for building

upkeep and maintenance, addressing safety and health issues and lighting and

acoustics needs. A facilities manager also plans and coordinates office moves

or expansions, and serves as project manager during construction or renovation.

3)Government/Institutional—A government designer is familiar with the very

specific needs and requirements associated with working with government

agencies, such as military bases, federal buildings or government offices. An

institutional designer focuses on projects such as childcare, educational,

religious, correctional and recreational facilities, fire and police stations, courts,

embassies, libraries, auditoriums, museums and transportation terminals.

4) Health Care—Health care designers create environments for hospitals; clinics;

examination rooms; surgical suites; mobile units; hospice care homes; nursing,

assisted living or long term care facilities; or any other health care environment.

5) Hospitality/ Restaurant—Hospitality design focuses on environments that

entertain or host the public, including nightclubs, restaurants, theaters, hotels,

city and country clubs, golf facilities, cruise ships and conference facilities.

6) Office—Office design focuses on the public and private areas utilized by

corporate and professional service firms.

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7) Retail/Store Planning—Retail design and store planning concentrate on retail

venues, including boutiques, department stores, outlets, showrooms, food

retailing centers and shopping malls. Approaches The following are not design

specialties but rather approaches to design that cut

across design specialties.

Fees for Unrelenting Creativity design services will include:

Fixed fee (or flat fee)—The designer identifies a specific sum to cover

costs, exclusive of reimbursement for expenses. One total fee applies to the

complete range of services, from conceptual development through layouts,

specifications and final installation.

Hourly fee—UC allows their designers to charge based on

the actual time spent on a project or specific service, with fees ranging from $55

to $150 per hour, based on the required detail and other professionals who may

need to be consulted.

Cost plus—A designer may purchase materials, furnishings and services

(e.g., carpentry, drapery workrooms, picture framing, etc.) at cost and sells to

the client at the designer's cost plus a specified percentage agreed to by the

client. The service charge is often put at 20–30 percent.

Retail—Others charge their clients the retail price of furnishings, furniture and all

other goods they get wholesale, keeping the difference as designer's feeand

services. Retail establishments offering design services commonly use this

method. With this method, clients get the designers services at a price no

greater than he or she would have paid for the products at retail.

Per square foot—Often used for large commercial properties, the charge is

based on the area of the project.

Unrelenting Creativity requires a retainer fee before the start of a design

project. A retainer is an amount of money paid by the client to the designer and

applied to the balance due at the termination of the project.

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3.1D. MARKETING PLAN

Market Types

Commercial design covers a wide variety of specialties, such as entertainment

(e.g. movies, theater, videos, theme parks, clubs, dramatic and musical

theater); facilities management (e.g. office moves or expansions);

government/institutional (e.g. government offices, embassies, museums), health

care (e.g. hospitals, nursing homes, long term care facilities); retail or store

planning (e.g. boutiques, department stores, malls, food retailing centers);

hospitality/restaurant (e.g. country clubs, hotels, cruise ships); and offices.

.

Target Market

• Retail owners

• Club/Event planners

• Hospitality- hotels & restaurants

• Healthcare

Chelsea was very successful at marketing and in her previous job and had been

responsible for the development of the marketing materials used by the previous

firm. Her contacts and experience help in the marketing of UC.

UC plans to expand client base by marketing into other areas of the state after

the end of the second year of operations.

Promotion and Business Development

A promotional packet containing a photo portfolio of past work and a simple

desktop style brochure will be prepared. It will include explanations about the

philosophy and services of IDA and other items necessary to provide detailed

information on the features and benefits of our design services. It will also

include reasons why IDA is a good choice for clients. The packet will be used for

direct mail efforts directed toward senior living facility managers and clients

seeking information about Interior Design Associates. The promotional packet

and graphic package for stationary, forms and other items will be designed by

Chelsea.

A promotional blitz will be used during the first four months of the business. This

would be done by sending press releases to all local media, networking at the

chamber of commerce, contact with former clients and simple adverting

announcements in targeted print media and the Yellow Pages.

Promotional activities will be analyzed after three months, six months, and 12

months to determine which promotional methods have been the most

successful and which have not. Additional promotional tools and activities will

be utilized as the firm grows.

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3.1E. OPERATIONAL PLAN

Facilities and Staff

UC will begin operation in a small 1000-square-foot office space in an office

building. The space will be divided into a small reception area, an office, a

library/sample room, and a conference room. The specific space being

considered is large enough for initial as well as future needs.

Chelsea will bring her own personal computer equipment into the business.

Furniture will be a combination of existing items from her home office and a few

items that are to be purchased. Naturally, a professional quality environment is

required.

Record Keeping

All client records will be stored in the UC office for 2 years. After that time period

the client records will be stored in a secure UC storage facility.

All original financial records well be kept in house and copies will be sent to a

third party CPA firm for tax purposes.

3.1.F. MANAGEMENT AND ORGANIZATION

Management

The business will be managed by Chelsea Arellano. She will be responsible for all

organization and management decisions.

Her experience in design has prepared her to make the decisions necessary to

manage the operations of the proposed firm. Chelsea was very successful at

marketing and in her previous job and had been responsible for the

development of the marketing materials used by the previous firm. Her contacts

and experience help in the marketing of UC.

Additional Personnel

-Arellano expects to hire a part-time individual in approximately six months. This

individual will be expected to work in the mornings to help with general office

chores and be responsible for some of the bookkeeping. This individual is not

expected to perform interior design services.

- A student intern can be utilized from the local interior design program when

work is sufficient to warrant the assistance

-Add one designer approximately at the end of the second year of operations.

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3.1.G. PERSONAL FINANCIAL STATEMENT

Chelsea Arellano has invested 15,000 cash to the initial start-up financing. A

$15,000 small business loan has been approved through the Small Business

Administration.

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3.1.H. STARTUP EXPENSES

Start-up Expense Amount Paid Notes

Office Space For a commercial location Rent deposits $1,000.00 Tenant improvements $2,000.00 Those not paid by landlord Building fees $500.00 Utilities deposits $400.00 Office Equipment Furniture $2,000.00 Computers Software $5,000.00 Other office

equipment

$500.00

Other fixtures Initial inventory For retail studios Samples, catalogs $200.00 Reference books $200.00 Office supplies $200.00 Stationary Design supplies $500.00 Advertising/Marketing $1,000.00 Initial promotional activity Professional fees $2,000.00 Accountant/attorney Business Insurance $400.00 Deposits Licenses and permits $800.00 Unanticipated

expenses

$500.00

TOTAL $17,200.00

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3.1.I. FINANCIAL PLAN

A six-month pro forma cash flow statement is provided below.

Pro Forma Cash Flow Statement for Unrelenting Creativity

Beginning cash Jan.

30,000 Feb.

28,475 March 29,250

April 31,250

May 32,550

June 33,365

balance

Revenue

Receivables

8,000

8,000

9,000

9,000

9,000

9,000

Interest 350 350 375 375 390 400

Total Receipts 38,350 36,825 38,625 40,625 41,940 42,765

Expenses

Salary draws

-

-

2,000

4,000

4,000

4,000

Salary - - - - - 1,200 Marketing 2,800 2,000 1,000 500 1,000 1,000 Advertising 2,200 2,200 500 - - -

Loan interest 375 375 375 375 375 375 Rent/utilities 2,000 2,000 2,000 2,000 2,000 2,000

Furniture 1,500 - - - - - Misc. 1,000 1,000 1,500 1,200 1,200 1,500

Total Expenses 9,875 7,575 7,375 8,075 8,575 10,075

Ending Cash Balance

28,475

29,250

31,250

32,550

33,365

32,690

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Monthly Expenses Amount Paid Notes

Office Space

Rent $800

Utilities $450 those not included in rent

Building fees 0

Telephone/ Internet $150

0

Business Insurance $120

0

Office supplies $100

Business Auto/Gas $200

Equipment

maintenance

$50

0

Advertising $200

Marketing $100

0

Bank service fees $15

Credit card fees $70

Loans—principle $350

Loans—interest $80

0

Postage $20

Express charges 0

0

Professional dues $600 Annual fees

Subscriptions/trade $35

Educational fees $50

Payroll other than

owner

$800

Payroll taxes $50

0

Health insurance 0

0

Owner salary/draw $1000

0

Petty cash allowance $250

0

Miscellaneous $150

0

0

TOTAL $5640.00

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3.1.J. APPENDICES

INVENTORY ON HAND:

HP DESKTOP COMPUTER

ACER LAPTOP COMPUTER

HP SMALL INK JET PRINTER

HP LARGE ALL IN ONE SCANNER/PRINTER

OFFICE DESK

DRAFTING DESK

ADOBE CREATIVE CLOUD SOFTWARE

INVENTORY NEEDED:

CONFRENCE TABLE AND CHAIRS

OFFICE DESK

GUEST SEATING

REVIT SOFTWARE

SMALL REFRIDGERATOR

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UNRELENTING CREATIVITY

SECTION 4

MARKETING PRESENTATION REVISED OCTOBER 2012

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UNRELENTING CREATIVITY

SECTION 5

JOB BOOK REVISED OCTOBER 2012

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SECTION 5.1 CONTRACTS

SUBSECTION 5.1.A CONTRACTS

Letter of Agreement

Date: October 10, 2012

Stephen F. Austin State University

Attn: Shannin Williams

Starr at Raguet Human Sciences South Room 104

Nacogdoches, TX 75962-3014

Dear Shannin Williams,

We are pleased to submit the following proposal of professional interior design

services for the space planning of furnishings and the interior design of your new

office at- Starr at Raguet Human Sciences South Room 104.

SCOPE OF SERVICE

With your commercial office at SFA we will be:

Removing the current carpet and replacing it with Interface flor carpet

tiles.

Painting 3 walls within the office

Using wall covering- Gold Galaxy on the remaining 4th wall

Providing window a treatment for the one window within the office space.

Purchasing ergonomic office furnishings including- 2 guest chairs, one task

chair, desk, and storage.

Selecting unique accessories for the office space.

This process will include:

A. Programing and Schematic design:

-Meeting with you the client to discuss project

-Creating floor plans.

-Preliminary programing and layouts.

-Review and discuss finish selections.

B. Design Development:

- Finalizing floor plan layout

-Finalize finish selection

-Preparing budget

-Presenting presentation boards

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C. Contract Document Phase:

-Prepare drawings

-Prepare specifications

-Providing project quotations

TERMS OF COMPENSATION

COMPENSATION

The client agrees to pay a fixed fee of $15,000.00 for all services described

above which includes a cost plus fee of 15% on all accessories that the client

consents to paying for that is above the designer's cost. The client further agrees

to pay expenses by the designer required of this project at the designer’s cost.

Expected expenses include travel time to meet with consultants, reproduction

costs of plans and other project documents, and express charge if necessary.

Other expenses may be necessary and will be discussed with you before they

are incurred by the designer.

Consulting charges by architects, contractors or other advisors that are required

shall be billed directly to you by the consultant.

PAYMENT

1. The client will pay a retainer fee of $1000 upon signing this agreement.

Additional time will be billed for actual hours worked on the project as follows:

2. An invoice will be sent after preliminary plans and elevations are reviewed

with you.

3. An invoice will be sent after approval by you of finalized drawings and

specifications.

4. An invoice will be sent at the completion of the project.

5. All payments are due within 10 days of your receipt of invoice. Payments to

third party consultants are due in accordance to their billing procedures and

are paid directly to the third party provider.

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OTHER TERMS APPLICABLE TO THIS PROJECT

Drawings and documents prepared for this project remain the property of the

interior designer and cannot be used without permission of the designer.

The designer provides good faith in assisting you in obtaining the services of

qualified contractors but cannot be held responsible for the performance,

quality, or timely completion of work by these third parties. The designer is also

not responsible for changes made by you or consultants without notification to

the designer.

The designer will provide on-site supervision during the construction as the

designer deems necessary. Primary construction supervision remains the

responsibility of the contractors hired to do the work.

Any work that the client requests of the interior designer in addition to the work

described will only be started after an amended agreement has been prepared

and approved by both parties.

This agreement may be terminated by either party upon seven (7) days written

notice. In the event of termination by the client, the client agrees to

compensate the designer for all work completed up to the time of termination.

The client and designer agree that this letter constitutes the complete

agreement between the designer and the client. Both parties also agree that

disputes are to be handled by a third party arbitrator.

Your authorized signature on a copy of this agreement and a check for the

retainer are necessary before we can begin the services described.

______________________________________________________________________________

Chelsea Arellano, Designer: UNRELENTING CREATIVITY Date

______________________________________________________________________________

Client Date

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SECTION 5.1.B. QUOTES

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SECTION 5.2 INVOICES TO CLIENT SUBSECTION 5.2.A FINISHES INVOICE

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SUBSECTION 5.2.B. FURNISHINGS INVOICE

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SUBSECTION 5.2.C. ACCESSORIES INVOICES

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SUBSECTION 5.2.D. TIME INVOICE

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SECTION 5.3 PURCHASING

SUBSECTION 5.3.A PURCHASE ORDERS

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SUBSECTION 5.3.B. ACKNOWLEDGEMENTS

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SUBSECTION 5.3.C. RECEIVING SLIPS

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SECTION 5.4 INVOICES FROM VENDORS

SUBSECTION 5.4.A. FINISH INVOICE

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SUBSECTION 5.4.B. FURNITURE INVOICES

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SUBSECTION 5.4.C. ACCESSORIES INVOICES

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SECTION 5.5 JOB WORKSHEETS

SUBSECTION 5.5.A. TOTAL JOB WORKSHEET

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SECTION 5.6 DESIGN

SUBSECTION 5.6.A. FINISH BOARD (FF&E)

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SUBSECTION 5.6.B. ORIGINAL FLOORPLAN

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SUBSECTION 5.6.C. KEYED FURNITURE/INSTALLATION PLAN

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SUBSECTION 5.6.D. SPECIFICATION SHEETS

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SECTION 5.7 MISCELLANENOUS

SECTION 5.7.A. CLIENT CORRESPONDENCE

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SECTION 5.7.A. OTHER CORRESPONDENCE

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SUBSECTION 5.7.C. THANK YOU NOTE

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