Altelindo Business Process Outsourcing (BPO) and Enterprise Content Management (ECM)
Jul 27, 2015
AltelindoBusiness Process Outsourcing (BPO)
and
Enterprise Content Management (ECM)
• Cabling Infrastructure– In-building horizontal & vertical voice & data cabling– Copper based & Fiber Optic– Terrestrial Fiber Optic installation– Security Access & Surveillance System
• IT Operations Outsourcing– IT Helpdesk services & on-site PC support– IT Availability Monitoring (Branch system, Telecommunication, ATM)– Data Center Operations & Management– PC, Server, Network & Storage Maintenance Support
• IT-based Business Process Outsourcing– 'TrustedHub' document & image processing
• Software Outsourcing Service Partner– Payment Switch Systems & Integration for Utilities and Banking– System integration between Core Banking and satellite systems– Billing System & Customer Management for Utilities– Enterprise Content Management (ECM)
Altelindo Core Products & Services
Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of a specific business functions (or processes) to a third-party service provider.
Altelindo – BPO (Business Process Outsourcing )
The Benefits of Altelindo – BPO :
Increase accessibility to information; retrieval using business characteristics and full-text searches
Best practice business records profiling and classification templates available for varying kinds of enterprise content. (Such as Finance, Human Resource, Operations, Legal, etc)
24-hour real-time data conversion capability with customizable & stringent service level assurance (for both on-site and off-site deployments).
Certified Terabyte-level data repository that serves as both primary or disaster recovery backup of customer data.
Servers are located in a secured disaster recovery center.
Images and data produced by our certified process are recognized by legal and tax authorities giving clients the option to purge their physical records post-conversion.
Customizable post processing output based on open formats for external systems integration.
Experience with data integration to major document management applications.
Altelindo – BPO and ECM (Enterprise Content Management)
Altelindo provide document, images, record, web pages, rich media & code
processing services combine with our Enterprise Content Management (ECM) application, helping customers get a full- cycle of Enterprise-Scale BPO services
Archiving
Documents preparation, Scan, Quality Image, Indexing, Final Release
ContentRepositories
Images &
Metadata
Electronic docs
Indexing
10110110
Hardcopy docs
Content Management
Doc Preparation Scanning
Altelindo –Business Process Outsourcing & Enterprise Content Management
What is ECM ( Enterprise Content Management) ?
Application of Enterprise Content Management (ECM)
1. Web and Portal Content Management
2. Collaborative Development
3. On Demand Publishing
4. Compliance
5. Records Management
6. Document Management
7. Digital Asset Management
8. Image Management
Simplifying Enterprise Content Management
ECM Screen Shot
ECM
Future Commoditization of ECM for Company
Conclusions
File systems
DBMS
Hierarchical/
Networked
Relational
Object-Oriented
DMS
Document Management System
Knowledge Management System
Org Learning System
Org Memory System
Enterprise
Content
Management
ECM
Evolution of Information Management System
Thank You