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Measured and Managed Innovation – MMI
A Nordic Innovation Centre Programme
Nordic National MMI Workshops November 2010
Jørn Bang Andersen, Senior Innovation Advisor,
Nordic Innovation Centre
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Iceland 12 Nov., Norway 15 Nov., Denmark 17 Nov. and
Finland 29 Nov 2010
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The Agenda
If it ain’t broken why do we need a new model
for innovation?
Measured and Managed Innovation
New tools, differentiation and change of
mindset
© Jørn Bang Andersen 20102
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“If it ain’t broken, why do we need a
new model for Innovation”?
© Jørn Bang Andersen 20103
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“No Battle Plan Survives Contact With the Enemy”
General Colin Powell
Charles Joseph Minard: Mapping Napoleon’s March, 1861
© Jørn Bang Andersen 20104
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…. And Few Innovation Plans Survive Contact
With Market Realities
© Jørn Bang Andersen 2010
The global innovation success
average, across all geographies and
all industries…
Imagine… what if we could
reach…40%
4%
in the Nordic region
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“…US today is more than 75%
wealthier than 30 years ago,
primarily due to productivity
gains driven by innovation.
“However, until now, few steps
have been in place to allow the
US to measure and
understand innovation.”
US Department of Commerce, 2008
© Jørn Bang Andersen 20106
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“Every CEO will at least give lip service to the
idea that the world is moving faster and that we
need to do a better job at innovation.
But if you go into an organization and ask
people to describe their innovation system,
you get blank looks...
They have none...”
Gary Hamel
Harvard University7
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© Jørn Bang Andersen 20108
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Change of Mindset
Differentiation
New Tool
+
= Successful Innovation
Measured and Managed Innovation
© Jørn Bang Andersen 2010
+
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The Results
New Business
Models
New Value Creation
More
Competitive
New Tools Differentiate Changed Mindset
New Markets Growth Profit
More
Innovative
© Jørn Bang Andersen 201010
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New Tool
© Jørn Bang Andersen 201011
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Innovation Radar v. 2.0
Value Capture
Customer
Experience
Solution
PlatformEcosystem
Management
Offering (What)
Process(How)
Channel
Communication
Customers
(WHO)
Customer
Needs(Who)
Supply
Chain(Where)
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Value Capture
Customer
Experience
Solution
PlatformEcosystem
Supply Chain
Management
Offering
Process
Channel
Customer Need
Communication
Innovation Radar 2.0 - Examples
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All Rights Reserved, Robert C. Wolcott, 2003 - 2007
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2
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4
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6
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Offerings
Platform
Solutions
Customers
Customer Experience
Value Capture
Process
Organization
Supply Chain
Presence
Networking
Brand
Food Products Firms’ Radar Profiles
Firm: A
0
1
2
3
4
5
6
7
Offerings
Platform
Solutions
Customers
Customer Experience
Value Capture
Process
Organization
Supply Chain
Presence
Networking
Brand
Firm: B
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All Rights Reserved, Robert C. Wolcott, 2003 - 2007
Divergent Opinions
Firm: A
0
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2
3
4
5
6
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Offerings
Platform
Solutions
Customers
Customer Experience
Value Capture
Process
Organization
Supply Chain
Presence
Networking
Brand
1
2
3
4
5
6
7
Offerings
Platform
Solutions
Customers
Customer Experience
Value Capture
Process
Organization
Supply Chain
Presence
Networking
Brand
Firm: B
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All Rights Reserved, Robert C. Wolcott, 2003 - 2007
Divergence of Opinion
l Substantial disagreements exists, though the strength areas are mostly agree upon
l The areas that have the most measured disagreement are Process, Supply Chain, Channel, and Ecosystem
l A discussion regarding the areas with most diver-gence could be fruitful
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l Select 2 - 5 dimensions to get a clear focus in your innovation efforts
l Look for dimensions that differentiate your company from its competitors: Dimensions of Differentiation & Dimensions of Parity
l Coordinate all internal functionsand external partners to innovatearound these differentiating dimensions of your business system
Tying Innovation to Corporate
Strategy
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APPLICATIONS OF THE INNOVATION RADAR
l Detailed strategic understanding:
Explore dimensions of innovation in a strategic, systematic & holistic manner
l Diagnosis:
Identify your company’s current innovation efforts and strategy
l Benchmarking:
Benchmark your company’s innovation efforts within & across industries, and take look into the future for each dimension
l Ongoing alignment of strategy:
Track and adjust your company’s complete business system & strategy
l Management across portfolio of projects/ventures:
Enable a holistic view across your company’s innovation projects
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Differentiate and Change Tracks
© Jørn Bang Andersen 201019
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Three Ways to Look at it…
1. The same as the industry– but a lot better.
2. Turn a dimension on its head.
3. Look across other industries for new solutions.
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The Same as the Industry
© Jørn Bang Andersen 201021
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…but a lot Better…
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Turn a Dimension on its Head
Rackspace Hosting
Fanatical Support®
Premium price 10%
plus…
Ten years and industry
leader
© Jørn Bang Andersen 201023
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Look Across Industries for New Solutions
Tetette
© Jørn Bang Andersen 2010
Toyota
Ford
Fischer
Ski
Nike
Textiles
Slaugther house
Violin builder
Formula 1
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And Three Attributes to Compete on…
Functionality
Price Experience
© Jørn Bang Andersen 2010
Partnership/Management?
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© Jørn Bang Andersen 2010
Mindset: Present and Future
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© Jørn Bang Andersen 2010
Settlers versus Pioneers
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What business are we in?
Who is our customer?
What solutions do we provide?
How do we what we do?
What is our
business?
Who is the
customer?
What does the
customer buy?
What is the
value to the
customer?
Business Model
Innovation to
the CoreWhat will our
business be?
Are we in the
right business?
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Plus a Few Simple Steps…
• Visualize and brainstorm
• Differentiate on maximum 3-5 dimensions
• Prototype small scale and develop
• Communicate and align
• Review
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1. Profile- Current State- Competition- Diverse Perspectives
4. Track- Progress- Performance
3. Enable- Communicate- Educate- Empower
2. Envision- Strategic Dimensions- Desired Future State
Sum up the Innovation Radar Applied…
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Быстро = bystro (quickly)
Changed mindset – Russian
Cossack soldiers
Differentiate – quick cooking
New business – Bistro concept
End Note: From Failure to Success
Thus the French Bistro was borne.© Jørn Bang Andersen 2010
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Many thanks
Jørn Bang Andersen
Nordic Innovation Centre
[email protected]
Mobile +47 975 40 408