Business Messaging and Collaboration Service Enhancing protection for the most valuable assets of the Knowledge Economy.

Business Messaging and Collaboration Service

Enhancing protection for the most valuable assets of the Knowledge Economy

Hi-tech City facility, Hyderabad

• The only data center in India having dual active power sources from two different

power generation plants

• Tier IV - (system) + (system) Architecture - Fault Tolerant with No Single Point of

Failure

• Capability to provide 99.995 % SLA (100% Uptime since inception)

• Six Zone Security System

• Lean Six Sigma - ITIL Framework

• High Density IDC capable of handling 24kW racks

• Attached Office space for Business Continuity

• Carrier Neutral Datacenter

• ISO 20000-1 & 27001 Certified

Advantage CtrlS

Messaging System Setup

The Challenge 96% of companies impacted by Virus / Worm / Trojan attack

75% of all email is spam & growing exponentially

Data security-Data retention- Data retrieval

High capex on Severs/software/licenses/resources etc..

Severe shortage of expert resources

24/7 service availability

Managing/trouble shooting/upgrading the services on regular basis

Spam and virus infected email

account for over 70% of all email sent today

80% of organizations believe email is more

important than the phone

Communication

41% of Internet users uses a wireless laptop or email-

enabled cell phone

Mobility

An estimated 80% of an enterprise's

information sits on individual’s computers

Collaboration

User tolerance for email downtime is

less than 30 minutes

IT Pros spend 70% of their time

maintaining existing systems

++

++

Sources: Meta Group, Pew Research Center, Gartner,

End UserNeeds

IT Burden

Security Service Levels Costs / Mgmt

The Challenge- Contd..

THE SOLUTION

Integration of Best of Breed email Technologies High-performance & reliable email systems Robust secure data storage Strong antivirus and anti spam protection

Adaptive and Scalable Email Solution Scalable mail box numbers and sizes Dedicated Network allowing Full Outlook MAPI Collaboration services through Sharepoint, CRM

Reduced TCO Low CAPEX as companies pay per user No yearly maintenance/upgrade costs

Reliable and Easy Service Delivery Comprehensive Transition Planning Ready to Use/ L1 Helpdesk support/ Training Customer Service Management

CtrlS Solution

World-Class Data Operation Centre Operational Excellence with skilled resources 24x7 level 2 support Global Support Email & Live chat option

Get More Done, Anywhere You Are

You can access your business email, any where you are

The Benefits

Microsoft’s Exchange business-class messaging solution is much more than e-mail. You

can get more done, anywhere you are, with benefits like:

Key benefits to our customersOffer agility & competitive advantage by offering full-scale services

Capitalize IT Budgets by timely upgrades to business applications.

Budgets would not be wasted on email needs as we handle it for you

Economical services across all areas: facilities, maintenance, hardware,

software, resources, and tools resulting in Low Cost of Ownership

End-users in all regions leverage the same tools, features and quality –

consistent service globally

Eliminate capital expense, get predictable growth costs as the model is

based on Pay-per- User

Improve ability to add new features quickly while insulating against staff

churn and technology change.

High availability with stringent 99.995% SLA commitment

24/7 support on demand

Unified Messaging Services Portfolio

Partnership Best of the Breed Technology and Solution

Partners

Strong network of partners / resellers for local touch

points

Tier-IV Data Center Facility

Ap

plicati

on

sIn

frastru

ctu

re

Mobility Access

extended over

Blackberry

Blackberry Services

Email Archiving

Services with Regulatory Compliance adherences

Email Archiving

MS Exchange platformFeature Rich ClientsProven Technology

Enterprise Messaging

Instant Messaging

Web Collaboration

Real-timeMessaging Security

Gateway AV-AS Solution

SSL

Digital Certificates

Share Point

Document Collaboration

Process Applets

Pan India Fully Resilient Access Network

State-of-the-art Network Operations Center (NOC) with 24x7 highly skilled technical resource

CustomizationTwo Service

Models

Predictable CostsEnd to end Service Model

The Stack

Technology Platform

Key Features and Functionality

Anywhere access

Shared Contacts

Shared Calendars

Shared tasks list

Global Address list

Distribution lists

Key Features and Functionality

All access points like desktop, laptop and mobile will have the same data and keep synchronized with servers continuously

Users do need not update every time with your different devices, all the emails are available on all devices

Synchronization

ISO 20000 ITIL Framework certified

ISO 27001 Security certified

PowerManagement

High AvailabilitySystems

BiometricsAccessSecurity

SANStorageSystem

CheckpointAppliances

Service Level Management

Configuration Management

Release Management

Capacity Management

Availability Management

Incident Management

Change Management

IT Service Continuity Mgt

ITIL

Fra

me

wo

rk

Security and Service Level

VALUE

PROPOSITION

Minimal or NO up-front investment –NO risk

Substantially increase ARPU (Average Revenue Per User)

Provide additional services – email-Blackberry-sharepoint

Full support by Exchange Server experts

Web based control panel –Ctrl S Navigator

Integrated provisioning, billing and management

99.995% SLA commitment

On demand support Center –Build customer loyalty

All services delivered instantly

CtrlS Value proposition

Availability

Integrity

Confidentiality

Key Considerations

At Affordable Price

Features / Plans Basic Plan Advanced PlanProfessional Windows

Mobility PlanProfessional Blackberry

Plan

Microsoft Direct Push (ActiveSync)

Outlook 2007 License1

Outlook 2007 (RPC/HTTPS)

Shared Calendar / Group Scheduling

Shared Contacts / Shared Folders

Global Address Book

Personal Calendar

IMAP/POP

Outlook Web Access

Distribution List Tasks / Notes

Premium Anti Virus/ Anti Spam

Mailbox Storage 25 MB 200 MB 300 MB 300 MB

Public Folder

Backup/Restore2

Maximum Attachment Size UNLIMITED UNLIMITED UNLIMITED UNLIMITED

Control Panel

On Demand Support

Service Level Agreement 99.995% 99.995% 99.995% 99.995%

Our Customer Approach

• We Strongly believe that adding value to customers is just not fundamental

to us but also defines our very purpose

For More details, Reach us at: 

[email protected]

040-30580600

THANK YOU