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E-Supply Chain Technologies & Applications
EBC 6230 – Winter Session 2014
Title : Business Intelligence in Supply Chain Management
Submitted to:
Dr. Mohamed Baymout
Prepared by:
Conghui Chen (7455406)Kedi Zhao (7502703)
Majidah Sulaiman Alshudukhi (7258166) Zhengyang Lu (6780414)
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Agenda
Business Intelligence Introduction to Business Intelligence The basics of business intelligence Architecture of Business Intelligence
Supply Chain Management Key Issues and Challenges in SCM Bullwhip Effect
Business Intelligence in Supply Chain Management Business Intelligence in SCM Business Intelligence Technologies in SCM Business Intelligence Tools in SCM Taming Bullwhip Effect with Business Intelligence
Case Study -- Bosch Automotive Product
Conclusion
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Introduction to Business Intelligence
A broad category of technologies, applications, and processes for gathering, storing, accessing, and analyzing data to help its users make better decisions.
More than Software Tools and Technology
Becoming an "Intelligent Company"
Define Objectives
and Information
Needs
Collect the Right
Information
Analyze the Data and Gain
Insights
Present and Communicate
the Information
Make Evidence-
Based Decisions
IT Infrastructu
re and BI Applications as Enablers
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What is business intelligence used for
Organisations use Business Intelligence to:
Gain data-driven insights on anything related to business performance
To understand and improve their performance
Cut costs and identify new business opportunities.
(Portals, Scorecards, Dashboards)Real time BIData Warehouse and data martsData Sources
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Business Intelligence Architecture
Kemper, H.-G., Baars, H., & Lasi, H. (2013). An Integrated Business Intelligence Framework. In Business Intelligence and Performance Management (pp. 13–26).
Springer.
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Key issues in SCM
Demand planning New or deleted products, competitors or market conditions,
the aggregate demand plans and associated revenue plans
Increased competition and price pressures: Reduce the cost: inventory management, logistics
operations, material management and manufacturing costs Value- added services: RFID • Labeling and packaging •
Drop shipping • Collaboration
Efficient PLC Share common operations, components or materials with other
products
Outsourcing (1) Superior supply chain network design (2)outsource partner in
Order batching: accumulating the demand; Periodic ordering
Price variations – special discounts and other cost changes
Rationing and shortage gaming: demand exceeds supply, a manufacturer often rations its product to customers.
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Bullwhip effect
Consequences :1. Inefficient production or excessive inventory2. Low utilization of the distribution channel.
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Business Intelligence in SCM
Nenad Stefanovic, Dusan Stefanovic. Supply Chain Business Intelligence: Technologies, Issues and Trends. 2009. Artificial Intelligence an International Perspective, pp 217-245
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Business Intelligence in SCM
Areas of application Activities
Logistics and Operations • Warehouse flows optimization • Inventory planning• Ordering and replenishment• Transportation network management
Isabella Maggioni, Francesca Ricciardi. Business Intelligence for Supply Chain Management: Trends from Scholarly Literature and from the World of Practice. 2012. Information Systems: Crossroads for Organization, Management, Accounting and Engineering, pp 287-294
Nenad Stefanovic, Dusan Stefanovic. Supply Chain Business Intelligence: Technologies, Issues and Trends. 2009. Artificial Intelligence an International Perspective, pp 217-245
Amy Roach Partridge. Business Intelligence in the Supply Chain. April 2013. Inbound Logistics. http://www.inboundlogistics.com/cms/article/business-intelligence-in-the-supply-chain/
Jeff Moad. BI Tools Boost Supply Chain Excellence, Study Finds. March 19, 2010. Managing Automation. http://www.managingautomation.com/maonline/exclusive/read/BI_Tools_Boost_Supply_Chain_Excellence__Study_Finds_27756148
What is the Bullwhip Effect? Understanding the concept & definition. April, 2, 2012. Logistics & Materials Handling Blog. http://www.aalhysterforklifts.com.au/index.php/about/blogpost/what_is_the_bullwhip_effect_understanding_the_concept_definition
Ranjan, J. (2009). Business intelligence: concepts, components, techniques and benefits. Journal of Theoretical and Applied Information Technology, 9(1), 60-70. www.jatit.org
Negash, S. (2004). Business intelligence. Communications of the Association for Information Systems, 13(1), 177-195.
Lönnqvist, A., & Pirttimäki, V. (2006). The measurement of business intelligence. Information Systems Management, 23(1), 32.