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©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc. Business Intelligence (BI) Quick Start Guide
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Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

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Page 1: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Business Intelligence (BI) Quick Start Guide

Page 2: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

REPORT CREATION WORKFLOW .............................................................................................................................................. 3

Report Creation Workflow ........................................................................................................................................................... 3 Hints ............................................................................................................................................................................................. 7

SAMPLE REPORTS ........................................................................................................................................................................... 8

Available Sample Reports ............................................................................................................................................................ 8

USING VARIABLES (PRE-DEFINED VALUES) ........................................................................................................................... 9

Using Pre-Defined Date Values .................................................................................................................................................... 9 Using Variables in a Report ........................................................................................................................................................ 10

USING DEFINE AND COMPUTE FIELDS ................................................................................................................................... 11

Define and Compute Fields ........................................................................................................................................................ 11 Examples of Define and Compute Fields ................................................................................................................................... 12

ERROR HANDLING AND FAQ ..................................................................................................................................................... 13

Expectations................................................................................................................................................................................ 13

Supported Web Browsers ........................................................................................................................................................... 13 Frequently Asked Questions ....................................................................................................................................................... 14

Page 3: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Report Creation Workflow

Report Creation Workflow 1. Select the desired datamart

2. Create initial filter from an indexed field

Page 4: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

3. Select sort fields (BY fields)

4. Select data fields (SUM fields)

Page 5: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

5. Create additional filters (including prompts)

6. Assign data aggregation (if necessary)

Page 6: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

7. Test report with limited filters 8. Create defined fields and add to report (if necessary)

9. Add ACROSS fields (if necessary)

Page 7: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

10. Add totals/subtotals (if necessary) 11. Test report with planned filters

Hints

• It is best-practice to save documents often and this is no exception. We would recommend saving the report after each step.

• Use a limited date range when building the report to reduce the report run times during your testing process.

• We recommend that you do not use dynamic prompts (drop-down options) within your report, as the datamart data structures do not currently support a quick response to these queries. Instead, we recommend using either static or simple filters.

Page 8: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Sample Reports

Available Sample Reports In order to facilitate the learning process for new Report Creators, LeanLogistics has provided a number of sample reports that cover a range of functionality in the Business Intelligence (BI) Reporting Tool. Below is a list of the available sample reports, the datamart to which they reference and notes regarding their purpose: Report Name Datamart Description Notes

1. SAMPLE_Tender Acceptance

Tender Details Shows acceptance percentage, tenders, accepted tenders, expired tenders, rejected tenders (carrier) and rejected tenders (shipper)

Acceptance percentage is defined as: number of winning tenders / total loads Carriers under 80% Acceptance highlighted in red

2. SAMPLE_Carrier Performance

Load Performance and Costing

Shows on-time percentage for Pick (Appt. vs. Actual), Drop (Appt. vs. Actual), Drop (Plan vs. Actual) and Load Close (Plan vs. Load Close Date)

Pick, Drop and RDD On-time %: Carrier is considered late if the Pick Actual date/time is greater than 30 minutes from the Pick Appointment date/time Load Close On-time %: Carrier is considered late if the Load Close date/time is greater than 72 hours from the Last Drop Plan date/time Only includes Completed loads Only includes loads where the Drop Appointment and Actual are not missing

3. SAMPLE_Core Metrics by Carrier

Load Performance and Costing

Shows load count, average weight, average volume, average cost (payable) by Carrier

Only includes Active and Completed loads Tender Date in previous month

4a. SAMPLE_Load Count by Mode (Pie Chart)

Load Performance and Costing

YTD load count by mode YTD by Tender Date

4b. SAMPLE_Load Count by Mode (Line Chart)

Load Performance and Costing

YTD load count by mode YTD by Tender Date

5. SAMPLE_Core Metrics by Location

Load Performance and Costing

Shows weight and volume by mode for the top ten locations by number of loads

Only includes Completed loads Loads with a first pick calculated date greater than 01/01/2010

6. SAMPLE_Top Carriers by Volume

Load Performance and Costing

Shows weight and total distance for the top ten carriers by number of loads

Only includes Completed loads Loads with a first pick calculated date greater than 01/01/2010

Page 9: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Using Variables (Pre-Defined Values)

Using Pre-Defined Date Values Often, you will want to report against relative dates - especially if your report will be running automatically after-hours, or being displayed in a dashboard. To simplify this, LeanLogistics has provided a set of pre-defined date variables for you to use within your reports. The values of these should be self-explanatory. Day Month (Sunday - Saturday) &DTE_LAST_MONTH_END &DTE_TOMORROW &DTE_LAST_MONTH_START &DTE_YESTERDAY &DTE_THIS_MONTH_END

&DTE_THIS_MONTH_START (Monday - Friday) &DTE_LAST_BUSINESS_DAY Quarter &DTE_NEXT_BUSINESS_DAY &DTE_LAST_QUARTER_END &DTE_TODAY_MINUS30 &DTE_LAST_QUARTER_START &DTE_TOMORROW_PLUS30 &DTE_THIS_QUARTER_END

&DTE_THIS_QUARTER_START (N/A) &DTE_TODAY

Week Year (Sunday - Saturday) &DTE_LAST_YEAR_END &DTE_LAST_WEEK_END &DTE_LAST_YEAR_START &DTE_LAST_WEEK_START &DTE_THIS_YEAR_END &DTE_NEXT_WEEK_END &DTE_THIS_YEAR_START &DTE_NEXT_WEEK_START &DTE_THIS_WEEK_END &DTE_THIS_WEEK_START

(Monday - Friday) &DTE_LAST_BUSINESS_WEEK_END &DTE_LAST_BUSINESS_WEEK_START &DTE_NEXT_BUSINESS_WEEK_END &DTE_NEXT_BUSINESS_WEEK_START &DTE_THIS_BUSINESS_WEEK_END &DTE_THIS_BUSINESS_WEEK_START

Each of these variables represents a specific date, relative to the date the report is run.

Page 10: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Using Variables in a Report Variables can be used when creating an Advanced Filter (found under the Data menu) within InfoAssist - as displayed below.

To use the variable, you will create a prompted filter, and choose the prompt type “Parameter” and parameter type of “Simple”; in the ‘Name’ field enter the variable name, preceded by “&” character. In the example above, we are creating a date range, where Tender Date is greater than or equal to &DTE_LAST_MONTH_START, and where Tender Date is less than or equal to &DTE_LAST_MONTH_END. The ‘Description’ field may contain any text, but it must NOT contain the leading “&” character, or you will receive an error when running the report. We recommend simply using the same value as the ‘Name’ field (without the “&” character). Note that you can mix and match these variables. For example, this same report could have had Tender Date greater or than equal to &DTE_LAST_MONTH_START and less than or equal to &DTE_TODAY.

Page 11: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Using Define and Compute Fields

Define and Compute Fields The ability to create and use user-defined fields/functions is one of the more powerful features of WebFocus. There are two types of user-defined fields:

• DEFINE: A define function is applied to each row of data as it is retrieved from the database • COMPUTE: A compute function is applied after the entire result-set has been retrieved from the

database. Typically these are functions that are done using aggregates of the data.

Page 12: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Examples of Define and Compute Fields The following DEFINE/COMPUTE examples are based off of the Load Performance and Costing Datamart, but may be used with other datamarts as well. Purpose Function

Type Data Type/Format Returned

Definition

Compare two dates to the minute, and if the difference is greater than a threshold, then return a value of 1, indicating that this load is late.

DEFINE I1 (Integer of length 1)

IF HDIFF ( <date1> , <date2> , 'MINUTE' , 'D6' ) GT <threshold> THEN 1 ELSE 0

Calculate an on-time percentage, based upon the aggregated value of IsLate.

COMPUTE D12.2% (Decimal of length 12, with 2 places after the decimal. Append a % at the end of the number)

100 - ( SUM.IsLate / CNT.LPC_SHIPPER_LOAD_NBR ) * 100

Calculate Cost per Pound

COMPUTE D12.2M (Decimal of length 12, with 2 places after the decimal. Append a monetary symbol at the end of the number)

SUM.LPC_PAYABLE_TOTAL/SUM_LPC_WEIGHT

Calculate Cost per Piece

COMPUTE D12.2M SUM.LPC_PAYABLE_TOTAL/SUM.LPC_PIECES

Calculate Cost per Hundredweight

COMPUTE D12.2M SUM.LPC_PAYABLE_TOTAL/(SUM.LPC_WEIGHT/100)

Calculate Accessorial CPM (no fuel)

COMPUTE D12.2M (SUM.LPC_TOTAL_ACCESSORIAL - SUM.LPC_TOTAL_FUEL_SURCHARGE)/SUM.LPC_MILEAGE

Calculate Fuel CPM COMPUTE D12.2M SUM.LPC_TOTAL_FUEL_SURCHARGE/SUM.LPC_MILEAGE

Page 13: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Error Handling and FAQ

Expectations InfoAssist is a sophisticated Web Browser-based application that requires greater processing power and available memory is recommended to ensure efficient use of the tool. As a Web Browser-based tool, it is subject to the idiosyncrasies of individual browsers, and may from time-to-time not respond to user interaction as expected (some examples are listed below). 1. Clicking Menus and Objects

a. If you want to use the right-click options on a field, make sure you left-click on the field first to select it.

b. If you are right-clicking to remove a field, you may need to mouse to the bottom of the menu to see. 2. Delete Option

a. When selecting fields from the Data Pane, your mouse pointer may point at the item below. Please ensure that you are interacting with the proper row.

3. Other Potential Error Messages a. If you do not create a non-prompted filter on one of the selected datamart's indexed fields, you will see

an "Unknown Error" message appear in the report canvas (when using the interactive view).

Supported Web Browsers The following Web Browsers are accepted when using InfoAssist: • Microsoft Internet Explorer Version 6 (SP3), 7 and 8 • Mozilla Firefox Version 3.5 and 3.6

Page 14: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

Frequently Asked Questions Will I be able to combine data from different datamarts together with this new tool? Due to the complexities of properly combining datamarts to ensure acceptable performance, this capability will not be available; however the new tool does allow customers to create compound document reports that contain information from multiple datamarts in different sections of the report. LeanLogistics is committed to closely working with customers to identify and publish new combinations of data to satisfy customer needs. In this way, we can provide the information required, as well as maintain an acceptable level of performance. Will I still have access to the old ad hoc tool? Yes. During the rollout and conversion process, the ad hoc tool will be available. Once the rollout has been completed, the ad hoc tool will be deprecated – this is why we have designed the rollout process to include time to complete the conversion of your key ad hoc reports.

Page 15: Business Intelligence (BI) Quick Start Guidecontent.leanlogistics.com/bi/docs/Business... · (Plan vs. Actual) and Load Close (Plan vs. Load Close Date) Pick, Drop and RDD On-time

©2010, LeanLogistics, Inc., a division of CHEP. All rights reserved. All information contained in this document is proprietary to LeanLogistics, Inc. and may not be reproduced or redistributed without express written permission from LeanLogistics, Inc.

If I have a question who do I contact after my rollout? After your rollout week is complete please, questions on how to use the tool should be submitted via the standard LeanLogistics Customer Support process: 1. Customer Support Home Page - Follow the steps below for the preferred and quickest method of

submitting a request for help: a. Log in to the LeanLogistics On-Demand TMS® Application from the login page

(http://apps.leanlogistics.com) then go to Menu Path: Help/Customer Support b. On the Customer Support Home Page (pop-up window), click “Request Support Help” and fill-in the

required information 2. Email - Send an email to [email protected] with the following information:

a. Username b. Contact Information c. Question or Problem

Will LeanLogistics be able to assist me with creating reports? Yes. During your rollout week, you will have access to a resource to help you recreate what reports you currently use in the ad hoc tool. After the rollout week, if you have a technical question on how to use the tool please contact our Customer Support. If you need assistance in defining an overall reporting strategy and creating any associated reports, Client Services will work with you to scope your requests and identify the related development costs.