Business Innovation – beyond Science and Business Innovation – beyond Science and Technology Technology Dr. Frank Dr. Frank Devitt Devitt 18th June 2009 1 The Joint Oireachtas Committee on Education and Science The role of Education in Business Innovation: How we can improve the innovation performance of business in Ireland Whole-brained, connected innovation Whole-brained, connected innovation – – beyond Science and Technology beyond Science and Technology Frank Devitt Department of Design and Innovation School of Business and Law NUI Maynooth Leinster House 18 th June 2009 Notes: 11 main presentation pages; 21 supplemental information pages.
32
Embed
Business Innovation – beyond Science and Technology Dr. Frank Devitt 18th June 2009 1 The Joint Oireachtas Committee on Education and Science The role.
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
1
The Joint Oireachtas Committee on Education and Science
The role of Education in Business Innovation:How we can improve the innovation performance of business in Ireland
Whole-brained, connected innovationWhole-brained, connected innovation– – beyond Science and Technologybeyond Science and Technology
Frank DevittDepartment of Design and Innovation
School of Business and LawNUI Maynooth
Leinster House18th June 2009Notes:
11 main presentation pages;
21 supplemental information pages.
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
2
InnovationInnovation
• For the ordinary person:
• For the scientist or engineer:
• For the business person or economist:
doing something newdoing something new
inventing or discovering something newinventing or discovering something new
doing something new that adds economic value, doing something new that adds economic value, through being adopted by a userthrough being adopted by a user
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
2 key points2 key points
1.1. Science is less than half of the innovation storyScience is less than half of the innovation story– Over-reliance on S&T research to drive economic renewal is incomplete and
hence economically wasteful
2.2. Innovation is a whole-brained, social Innovation is a whole-brained, social BusinessBusiness ProcessProcess– It requires (beyond technology knowledge generation) …
Ireland has not yet recognised or supported innovation as a Ireland has not yet recognised or supported innovation as a connected Business Processconnected Business Process
This weakness is not adequately addressed by current policy.This weakness is not adequately addressed by current policy.
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Comparing Science Research and InnovationComparing Science Research and Innovation
Research converts money into knowledge
Innovation converts knowledge into money (Primary roles)
Knowledge
Research Innovation
€ €18th June 2009
4
€ €Current policy is heavy on science research – and needs to be re-balanced: €
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
What have they in common?What have they in common?
18th June 2009
5
All are modern, innovative, successful, internationally trading businesses, whose success is not dependent on direct or proprietary science research (now or past).
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
6
Innovation comes from many sourcesInnovation comes from many sources
Tech
nolo
gica
l
Focu
s
DesignerFocus
Operational
Focus
Custo
mer
Focu
s
Innovating from the INSIDE-OUT
Innovating from the OUTSIDE-IN
Darrel Rhea, “Bringing Clarity to the Fuzzy Front End”,Design Research Methods and Perspectives, Edited by Brenda Laurel, MIT Press, 2003
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
7
Linear Model of Innovation – too simplistic!Linear Model of Innovation – too simplistic!
Basic Science
Engineering(Technology)
Manufact-uring
Marketing Sales
Science Push Current Innovation Policy focus
Current Innovation Policy focus
“.. non-technical innovation may well be the 'missing link' that prevents Europe from taking full advantage of new technological opportunities”
(CORDIS, European Commission, EIS commentary, 2004)
“Innovations that sustain prosperity have a variety of forms and are developed and used through a massively multiplayer, mutlilevel and multiperiod game.”
(Amar Bhide, The Venturesome Economy, 2008)
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Innovation systemInnovation system
18th June 2009
8
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
9
Educating for 21Educating for 21stst Century Innovation - general Century Innovation - general
(rational)science & technology
depth
detailed rigour
didacticism
exam success
strict procedure
analysis
specialised
(emotional/personal)design and creativity
breadth
speed
discovery
learning from failure
open experimentation
synthesis/creativity
integrative
2009 +2008
18th June 2009
Preparing fo
r use
r-centre
d
(whole-brained, d
esign-driv
en)
innova
tion
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Educating for 21Educating for 21stst Century Innovation – 2 Century Innovation – 2ndnd level level
18th June 2009
10
“Countries showing a higher performance in creativity and design also show, taking into account differences in per capita income, a higher innovation performance as measured by the EIS Summary Innovation Index.”
Design Creativity and Innovation: A Scoreboard approach, Inno-Metrics, EU: DG for Enterprise and Industry, February 2009
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Actions – 3Actions – 3rdrd, 4, 4thth level and CPD level and CPD
1.1. Postgraduate programmes inPostgraduate programmes in
(ii) User-centred Innovation (Design)(ii) User-centred Innovation (Design)– Supported by EI, HEA, e.g. Graduate Skills Conversion (now for ICT only)
2.2. In-service CPD + Networking coursesIn-service CPD + Networking courses– Thinking, Practices and Tools for Innovation Excellence– Delivered by consultants, colleges, EI (Applied Innovation Department)– Dual, concurrent purposes: Expert direction and Peer learning– Supported by HEA / DETE / EI / Fas
3.3. Irish Business Innovation FoundationIrish Business Innovation Foundation– Responsible for national coordination of strategies and structures– Policy, Research, Education, CPD, Consulting, International Expertise– Modelled on SFI’s success for Science applied to Business Innovation– Budget = 10% x SFI …
18th June 2009
11
NEW!NEW!
€ €€
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
12
The Joint Oireachtas Committee on Education and Science
ENDThe role of Education in Business Innovation:
How we can improve the innovation performance of business in Ireland
… … beyond Science and Technologybeyond Science and Technology
Frank DevittDepartment of Design and Innovation
School of Business and LawNUI Maynooth
Leinster House18th June 2009
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
13
Doblin - Ten Types of InnovationDoblin - Ten Types of Innovation
Process
En
ab
lin
g P
roc
es
s
OfferingC
ore
Pro
ce
ss
es
Pro
du
ct/
Se
rvic
eP
erf
orm
an
ce
Pro
du
ct/
Se
rvic
eS
ys
tem
Cu
sto
me
r S
erv
ice
Delivery
Ch
an
ne
l
Bra
nd
Cu
sto
me
rE
xp
eri
en
ce
Finance
Bu
sin
es
s M
od
el
Ne
two
rks
an
dA
llia
nc
es
Inside-out Outside-in
“Ten Types of Innovation”, Larry Keeley, Doblin Inc. (1999)Current Current
Policy Policy
focusfocus
DESIGNDESIGN
INNOVATION MANAGEMENTINNOVATION MANAGEMENT
sup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
Nsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
14
The Chain-Linked Model of InnovationThe Chain-Linked Model of Innovation
Research
ExistingKnowledge
Potential Market
Invent and/or Produce Analytic Design
Detailed Design and
Test
Re-design and Produce
Distribute and Market
1 2
3 4
1 2
3 4
1 2
3 4
K K K
R R R
D I S
C C C C
F
f f
ff ff
Kline and Rosenberg (1986)
sup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
Nsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
15
Research
ExistingKnowledge
Potential Market
Invent and/or Produce Analytic Design
Detailed Design and
Test
Re-design and Produce
Distribute and Market
Kline and Rosenberg (1986)
User-centred DESIGNUser-centred DESIGN
Current Current
Policy Policy
focusfocus
INNOVATION MANAGEMENTINNOVATION MANAGEMENT
The Chain-Linked Model of InnovationThe Chain-Linked Model of Innovationsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
sup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
N
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
16
more about Business Innovation …more about Business Innovation …
• ““Innovation is the successful exploitation of new ideas.”Innovation is the successful exploitation of new ideas.”– (Innovation Unit, UK Department of Trade and Industry, 2004)
• ““[Innovation is] The creation and adoption of new products, [Innovation is] The creation and adoption of new products, services, technologies, and business models”services, technologies, and business models”– Boosting Productivity, Innovation and Growth through a National
Innovation Foundation (2008), Brookings Institution, USA.– Quoted in Building Ireland’s Smart Economy, p30.
• Innovation is: creative problem solvingInnovation is: creative problem solving
• Innovation is: using creativity to add valueInnovation is: using creativity to add valuesup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
Nsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
17
Innovation TrendsInnovation Trends
19th century 21st century20th century
# o
f pa
rtic
ipa
nts
# o
f in
tera
ctio
ns
Lone inventor
Corporate innovation process
Networked, social, interdisciplinary,
innovation SYSTEM
sup
ple
mem
nt:
RE
SE
AR
CH
& I
NN
OV
AT
ION
sup
ple
mem
nt:
RE
SE
AR
CH
& I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
18
Business Innovation is multi-dimensionalBusiness Innovation is multi-dimensional
• ““Innovations that sustain prosperity have a variety of forms and are Innovations that sustain prosperity have a variety of forms and are developed and used through a massively multiplayer, mutlilevel and developed and used through a massively multiplayer, mutlilevel and multiperiod game.”multiperiod game.”– (Amar Bhide, The Venturesome Economy, 2008)
• ““General national welfare is highly dependent on the ability of a General national welfare is highly dependent on the ability of a country to foster innovation and use that as a wealth building platform”country to foster innovation and use that as a wealth building platform”– Brookings Institution (USA), Boosting Productivity, Innovation and Growth through a
National Innovation Foundation, 2008.– Quoted in Building Ireland’s Smart Economy, p30.
• ““Innovation is the specific tool of entrepreneurs, the means by which Innovation is the specific tool of entrepreneurs, the means by which they exploit change as an opportunity for a different business or they exploit change as an opportunity for a different business or service. It is capable of being presented as a discipline, capable of service. It is capable of being presented as a discipline, capable of being learned, capable of being practised.”being learned, capable of being practised.”– (Peter Drucker, Innovation and Entrepreneurship , 1985)
sup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
Nsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
19
‘‘Business Innovation’Business Innovation’
Business success requires competence in:ManagementUser/market understandingProduct Development and Delivery
“Because it is its purpose to create a customer, any business enterprise has two – and only these two – basic functions: marketing and innovation. They are the entrepreneurial functions. … Marketing and innovation create value, all the rest are costs.”
Peter Drucker, The Practice of Management (1954)
Business is the mechanism for delivering value to users/markets/economies
Changing any
Changing any
of these to add
of these to add
more Value
more Value
= =
Innovation!
Innovation!sup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
Nsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
20
Main sources of information for innovation:
Forfas: Making Technological Knowledge Work (2005)
“within the
enterprise”
customers
competitors
suppliers
sup
ple
men
t: B
US
INE
SS
IN
NO
VA
TIO
Nsu
pp
lem
ent:
BU
SIN
ES
S I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
21
Innovation is more than Science and Technology!!Innovation is more than Science and Technology!!
> 50% of innovations are not differentiated by proprietary technology
> 95% of innovations do not rely directly on basic research in Science and Engineering
“Public sector research accounts for a vanishingly small share of[OECD firms’] knowledge inputs.”(Technopolis UK: Some New Ideas about Research, Technology and Development, 2001)
“.. non-technical innovation may well be the 'missing link' that prevents Europe from taking full advantage of new technological opportunities” (CORDIS, European Commission, EIS commentary, 2004)
sup
ple
mem
nt:
RE
SE
AR
CH
& I
NN
OV
AT
ION
sup
ple
mem
nt:
RE
SE
AR
CH
& I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Economic Value of Science ResearchEconomic Value of Science Research
18th June 2009
22
There is a lot more to business innovation than There is a lot more to business innovation than Science and Technology research!Science and Technology research!
sup
ple
mem
nt:
RE
SE
AR
CH
& I
NN
OV
AT
ION
sup
ple
mem
nt:
RE
SE
AR
CH
& I
NN
OV
AT
ION
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Linear Model of InnovationLinear Model of InnovationScience Science Technology Technology Manufacturing Manufacturing Market Market Sales Sales ????
• “Everyone knows that the linear model of innovation is dead … the linear model is no longer credible”
– Nathan Rosenberg, Exploring the Black Box: Technology, Economics and History, Cambridge University Press, 1994
• “Technology draws on scientific knowledge in highly unpredictable ways. … The body of knowledge called ‘science’ consists of an immense pool to which small annual increments are made at the ‘frontier’. The true significance of science is diminished, rather than enhanced, by extreme emphasis on the importance of the most recent increment to that pool.”
– Nathan Rosenberg, Exploring the Black Box: Technology, Economics and History, Cambridge University Press, 1994
• “.. non-technical innovation may well be the 'missing link' that prevents Europe from taking full advantage of new technological opportunities”
– CORDIS (EU), European Innovation Scoreboard commentary, 2004
18th June 2009
23su
pp
lem
emn
t: R
ES
EA
RC
H &
IN
NO
VA
TIO
Nsu
pp
lem
emn
t: R
ES
EA
RC
H &
IN
NO
VA
TIO
N
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
24
Innovation is personal – know the user!Innovation is personal – know the user!
Innovation is: using creativity to add value.
To whom do we add value?
The customer ... the user.
Understanding the user is the most importantIngredient for successful innovation
“To develop the required knowledge of markets and customer needs, companies need a well-developed system of market intelligence that encompasses knowledge of sectoral developments, competitor positioning, technological advances, and regulatory changes. They also need to build strong relationships with individual customers, in which they develop a comprehensive understanding of the customers businesses and their problems, so that they can sell them solutions that meet or exceed their expectations.”
Ahead of The CurveAhead of The Curve, Enterprise Strategy Group (Forfas), 2004, Enterprise Strategy Group (Forfas), 2004
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Innovation is personal - whole-brained innovationInnovation is personal - whole-brained innovation
18th June 2009
25
Right Brain
Intuition / empathy
Synthesis
Holism / integration
Symbols
Creative expression Uncertainty
Left Brain
Logic
Analysis
Detail
Facts
Order / patterns
Knowledge
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
26
Innovation is personal -Innovation is personal -Products are more than technologyProducts are more than technology
e.g. iPod– technology is no better than Sony, Creative, etc.…– styling and ergonomics is “cool” and “sexy” – user feels good– accessories and colours allow flexibility and convenience– music download and organisation– customisable for a personalised experience (h/w and s/w)– iTunes is essential to the success
It’s not just an MP3 player – it’s a Music for Life system
Users judge a product by the complete, extended-product experience
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
27
Innovation is personal –Innovation is personal –Products are more than the core productProducts are more than the core product
Products as Experience– Hardware-as-a service is common in the internet server market, following on Software-as-a-
Service. The service provides a trouble-free, determinate, reliable experience.– Rolls Royce: “Power by the Hour” provides full maintenance shop contracts on a per flight-hour
rate. The service provides a trouble-free, reliable, determinate user experience.– Goodyear Tyres sell a tyre service where fleet managers pay per mile travelled.– Really successful services don’t just ‘remove hassle’ – they add extra value (beyond the core
and extended products) through meaningful experiences.– Branding projects a promise of experience. Branding has become the domain of (strategic)
product designers more than marketers, because the essence of the brand promise is delivered through the (extended) product.
In mature markets, users look for “solutions” (extended products)that provide a value-adding life-cycle experience.
“Value is now based on unique personalised experiences of customers.Value is shifting from Products to Service and Solutions to Experiences.”
CK Prahalad and MS Krishnan, The New Age of Innovation, 2008
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
28Innovation is personal -Innovation is personal -Experiences and Services are provided to Experiences and Services are provided to individualsindividuals
With sophisticated markets or sophisticated innovations, the consumer wants and is able to define and customise the value received from the product experience –
consumers co-create value.
Note: Mass-customisation requires sophisticated organisation and use of technology.
Products as experienceProducts as experience– Hardware-as-a service is common in the internet server market, following on Software-as-a-
Service. The service provides a trouble-free, determinate, reliable experience.– Rolls Royce: “Power by the Hour” provides full maintenance shop contracts on a per flight-hour
rate. The service provides a trouble-free, reliable, determinate user experience.– Really successful services don’t just ‘remove hassle’ – they add extra value (beyond the core and
extended products) through meaningful experiences.– Branding projects a promise of experience. Branding has become the domain of (strategic)
product designers more than marketers, because the essence of the brand promise is delivered through the (extended) product.
Personalised experiencesPersonalised experiences– Mobile-phone casings and accessories– Mercedes, and many others: manufacturing batch = 1– Facebook, Bebo etc– Goodyear Tyres sell a tyre service where fleet managers pay per mile travelled. Goodyear provides
data analysis feedback to fleet managers on driving habits, miles travelled etc. for each driver.– Amazon.com sends information on new releases of interest to each user according to the user’s
unique profile.
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
29
Innovation is personal – each user is unique!Innovation is personal – each user is unique!
Product Service Individual ExperienceIndividual Experience
Innovation ideas come from understandinghow to add value to the lives of individual users.
Innovation Designers call it Deep User Understanding.
“Value is now based on unique personalised experiences of customers.Value is shifting from Products to Service and Solutions to Experiences. …
N=1N=1”CK Prahalad and MS Krishnan, The New Age of Innovation, 2008
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
sup
ple
men
t: I
NN
OV
AT
ION
IS
PE
RS
ON
AL
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
30
Design and ResearchDesign and Research
Basic Research (S&T) provides:Human CapitalAbsorptive capacitySome (limited) IP
Design provides complementary benefits:Application to ALL businesses - goods and servicesEnhanced value added across (nearly) all types of innovationA natural gateway to open innovation – technology “agnostic”Faster return on investment – from idea to cash
Recommend IBIF as complement to SFI,Recommend IBIF as complement to SFI,
with balanced spending budgets.with balanced spending budgets.
sup
ple
men
t: D
ES
IGN
sup
ple
men
t: D
ES
IGN
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
Design-driven innovationDesign-driven innovation
• “The results are compelling: companies that invest in design tend to be more innovative, more profitable and grow faster than those who do not. At a macro-economic level, there is a strong positive correlation between the use of design and national competitiveness.”
• “The document concludes that design has the potential to become an integral part of European innovation policy, a building block of a policy model that encourages innovation driven by societal and user needs, and that builds on existing European strengths such as our heritage, creativity and diversity”
– Design as a driver of user-centred innovation, EU Commission Staff Working Document, April 2009
• “Countries showing a higher performance in creativity and design also show, taking into account differences in per capita income, a higher innovation performance as measured by the EIS Summary Innovation Index.”
– Design Creativity and Innovation: A Scoreboard approach, Inno-Metrics, EU: DG for Enterprise and Industry, February 2009
18th June 2009
31su
pp
lem
ent:
DE
SIG
Nsu
pp
lem
ent:
DE
SIG
N
Business Innovation – beyond Science and TechnologyBusiness Innovation – beyond Science and Technology Dr. Frank Dr. Frank DevittDevitt
18th June 2009
32
The Joint Oireachtas Committee on Education and Science
ENDThe role of Education in Business Innovation:
How we can improve the innovation performance of business in Ireland
… … beyond Science and Technologybeyond Science and Technology