Business Focused IT Strategy

Business  Focused    IT  Strategy  

A  Gartner-­‐aligned  approach    

Muhammad  Jameel,  PMP  Version  1.0,  1st  Aug,  2015  

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1. Why  IT  Strategy?  2. What  does  a  great  IT  Strategy  look  like?  •  Business  Success:  Strategic  Postures  •  Business  Capabilities  •  Strategy  vs  Plan  

3.  How  to  create  a  great  IT  Strategy  •  IT  Strategy  Framework  

4.  How  to  make  the  IT  Strategy  real  •  List  of  IT  Strategic  Planning  Activities  

Table  of  Content  

Aligned  with:  

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“The  poorest  performing  IT  organizations  are  distinguished  by  weak  delivery  practices”  

Why  IT  Strategy?  

“The  highest  performing  IT  organizations  are  distinguished  by  strong  strategy  practices”  

Aligned  with:  

What  does  a  great  IT  Strategy  look  like?  

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Customer  Intimacy  

Product  Leadership  

Operations  EfViciency  

BUSINESS  VALUE  DISCIPLINES   AGILITY  

Commoditized  Applications  

Differentiating  Applications  

Infrastructure  

Commoditized  Processes   Differentiating  processes  

Aligned  with:  

Business  Success:  Strategic  Postures  Wh i c h   d i s c i p l i n e   d o e s   o n e   v a l u e ?  Wh a t   i s   A g i l i t y   f o r   a   c omp a n y ?    

Examples:    711  convenient  stores  focus  on  Customer  Intimacy  Walmart  focuses  on  Operations  EfViciency    Cisco  focuses  on  Product  Leadership  

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Requires  

Supports    &  Drives  

STRATEGIC  POSTURES:  OUTSIDE-­‐IN  PERSPECTIVE  

Customer  Intimacy  

Product  Leadership  

Operations  EfViciency  

Demand  side  

Supply  side  

EfViciency  Quality  

Agility  

Process  Improvement  

Cycle  Time   Innovation  

Collaboration  

Transformation  

Cost/Revenue  

Change  

BUSINESS  CAPABILITIES:  INSIDE-­‐OUT  PERSPECTIVE  

Drive  the  rest  of  capabilities  

Business  capabilities  Business  capabilities  that  glue  the  demand-­‐side  strategy  and  supply  side  plan  

Aligned  with:  

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Strategy  vs  Plan  

•  1-­‐2  page  summary  of  strategy  for  board  Board  Summary  

•  15-­‐20  page  descrip:on  of  direc:on,  AS-­‐IS  and  To-­‐BE  states  IT  Strategy  

•  A  descrip:on  of  plan  to  get  from  AS-­‐IS  to  To-­‐BE  IT  Strategic  Plan  

•  Detailed  descrip:on  of  current  IT  opera:ons,  including  budget,  staff,  skills,  services,  applica:on  porGolio,  infrastructure,  assets  IT  Opera:ng  Plan  

Enterprise  Strategy  

IT  Budget  

Aligned  with:  

4  key  documents:  

How  to  create  a  great  IT  Strategy?  

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Business  Context  

Business  Success  

Business  Capabilities  

IT  Contribution  

Demand  

IT  Governance  

IT  Principles  

IT  Financial  Management  

Metrics  

Control  

IT  Services  

Enterprise  Architecture  

People  

Sourcing  

Supply  

IT  Strategy  Framework  

Aligned  with:  

How  to  make  the  IT  Strategy  real  

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IT  Strategy  Planning  Activities  

Plan  

Do  

Check  

Act  

1.  Define  purpose  and  scope  of  IT  Strategy  

2.  Define  Demand  

3.  Establish  Controls  

4.  Define  Supply  

5.  Iden:fy  &  manage  risks  

6.  Establish  communica:on  mechanisms  

7.  Develop  detailed  ac:on  plan  

Note:  Gartner  templates  available  

Aligned  with:  

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Muhammad  S.  Jameel,  PMP    

Senior  IT  Delivery  Consultant  [email protected]  LinkedIn:  Muhammad  S.  Jameel  

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