BUSINESS FACULTY Course Handbook · • Lean and agile supply chain ... Seminars Case Study: TESCO (1) 19 Lecture Supply Chain Management Ballou (2 004): Chap 1, 5 Seminars Case Study:

BUSINESS FACULTY

Course Handbook

2016–17

BUSI 1150 - E-Logistics & International Supply

Chain Management

Level 07: 15 Credits

BUSI 1150, E-Logistics & International Supply Chain Management 2016-17

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Contents

1. WELCOME ........................................................................................................................................... 3

2. INTRODUCTION TO THE COURSE........................................................................................................... 4

2.1 AIMS ................................................................................................................................................ 4

2.2 LEARNING OUTCOMES ........................................................................................................................... 4

2.2.1 Knowledge and understanding of: ........................................................................................ 4

2.2.2 Intellectual Skills: .................................................................................................................. 4

2.2.3 Subject practical skills: .......................................................................................................... 5

2.2.4 Transferable skills: ................................................................................................................ 5

2.3 LEARNING AND TEACHING ACTIVITIES .......................................................................................................... 5

2.4 EXPECTED STUDY TIME ........................................................................................................................... 5

2.6 ADDITIONAL REQUIREMENTS ................................................................................................................... 6

3. CONTACT DETAILS ................................................................................................................................ 7

3.1 EXTERNAL EXAMINING OF YOUR COURSE AND PROGRAMMES OF STUDY ............................................................... 7

4.1 PLANNED TERM DATES: ......................................................................................................................... 9

4.2 SESSION PLAN ..................................................................................................................................... 9

4.3 SESSION REQUIRED READING ................................................................................................................. 11

5. ASSESSMENT DETAILS ........................................................................................................................ 13

5.1 SUMMARY OF ASSESSMENT ................................................................................................................... 13

5.2 RULES FOR ANONYMOUS SUBMISSION AND MARKING: ................................................................................... 13

5.3 DETAILED DESCRIPTION OF ASSESSMENT .................................................................................................... 13

5.3.1 Portfolio (Part 1: Reflective Report) .................................................................................... 13

5.3.2 Portfolio (Part 2: Research Report) .................................................................................... 14

6. OTHER DETAILS .................................................................................................................................. 15


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1. Welcome

Welcome to the course BUSI 1150 E-Logistics & International SCM. This handbook outlines the key

details for this course but please also refer to the course site for information.

There is a growing recognition that it is through logistics and supply chain management that the twin

goals of cost reduction and service enhancement can be achieved. This is especially true in today’s global

business environment.

This course is designed to provide you with a better understanding of global logistics and supply chain

management, an appreciation of the relevant major issues, and in particular the competitive advantages

to be achieved in this area. These issues include,

• Overview of e-Logistics and supply chain management

• Logistics integration and collaboration

• Logistics customer service and logistics service design

• e-procurement

• Logistics visibility and RFID

• Globalization and supply chain strategy

• Global sourcing and international purchasing

• Lean and agile supply chain

• Green logistics and sustainable supply chain

• Emergency logistics and humanitarian supply chain

• Supply chain risk management

You are suggested to read around the unit topics extensively but not restrict yourself only to the

recommended texts and journals. You are encouraged to participate in class lectures and discussions and

expected to have studied the related materials before each session, especially the case studies.

This is a Master-level course, consequently, one of the most important factors in determining your

attainment towards any goal is your effort. Of all the studies and researches conducted on learning,

student and lecturer relationships, the most conclusive result has been the importance of student effort

towards the learning goal.

I hope you have an enjoyable year.

Dr Nikolas Thomopoulos


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2. Introduction to the Course

2.1 Aims

The concept of integration within business and between businesses has gained increased validity by

managers. There has been a growing recognition that it is through logistics and supply chain

management that the twin goals of cost reduction and service enhancement can be achieved. This is

especially true in today's global business environment. It is necessary to give students at Masters level

understanding of the nature of global logistics and supply chain networks and the major issues likely to

be encountered in this sphere.

The course aims is to give students an understanding of the current academic and pragmatic

approaches to logistics and supply chain management and to appreciate the importance of this area

for creating strategies of cost-reduction cost and improving service.

2.2 Learning Outcomes

Students successfully completing this course will have:

2.2.1 Knowledge and understanding of:

• the key factors on which logistics and supply chain management decisions are based;

• the influence of integrated supply chain management on major functional activities, including

marketing, product design, information systems, manufacturing planning and control,

inventory management, human resource development, financial planning, forecasting, sales,

quality management, and other relevant areas.

• the impact of information communications technology (ITC) impact on supply chain

management the idea of a service-driven logistics system based upon identified service

priorities and a customer base segmented according to service requirements.

• the major challenges faced in implementing an integrated supply chain management strategy

as well as approaches for meeting these challenges.

2.2.2 Intellectual Skills:

1). Breadth of Outlook

• Appreciate the contribution of logistics and supply chain management to competitive strategy,

to include an understanding of the vectors of strategic direction, productivity and value

advantage, and the concepts of : Lean and Agile Strategic concepts, such as lead time

management, just-in-time and, Quick response logistics, efficient consumer response, and

Vender managed inventory.

• Synthesise data from a variety of sources and use it to build arguments.

2). Wisdom

• Take a reflective and reasoned approach to the subject matter.


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3). Personal Effectiveness

• Balance time and resources to deliver a range of formally and informally assessed outcomes.

• Apply theory to practical situations and reflect critically on this.

2.2.3 Subject practical skills:

• Be able to conduct more sophisticated research using a wide range of sources as an individual,

and develop a comprehension of the strategic dimension of e-logistics

• Be able to analyze, interpret and extrapolate information of international supply chain.

• Critically evaluate alternative methods of resolving supply chain disputes between supplier

and purchaser

2.2.4 Transferable skills:

D1. Critical thinking

• Explain the importance of the most significant aspects of supply chain integration and

globalization: focused factories, centralization of inventories, and postponement and

localization

• Appreciate the effect of e-business upon supply chain networks

D2. Information management

• Selection and management of data.

• Competent use of information systems such as spreadsheets and word processing.

• Evaluation of quality different sources of information.

D3. Communication skills

• Oral presentation skills

• Written skills and report writing

2.3 Learning and teaching activities

• The course will be lecture and tutorial based and will include case studies and video material.

Students will be expected to apply concepts and theory to real life situations and demonstrate

that ability in tutorials

• Dealing with deadlines and milestones, submission of written coursework, class contributions.

• Preparation of written coursework and class discussions.

2.4 Expected study time

Activity Hours Overall percentage of total

Scheduled teaching 14 8%


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Practical sessions 4 8%

Tutorials 10 11%

Guided Independent Study 122 73%

Total 150 100%

2.6 Additional Requirements

Students are required to read the materials of teaching slides and cases on Moodle and recommended

textbook and journals before coming to the lecture and tutorial.


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3. Contact Details

Room Email address Phone number

Course Leader:

Dr Nikolas Thomopoulos QA217 [email protected] 0208 331 9713

Tutors

Fanny Paschek [email protected]

Lin Huang [email protected]

Programme Coordinator:

Sonia Mankad QA306 [email protected] 0208 331 8815

Please see your programme handbook for more details.

3.1 External Examining of Your Course and Programmes of Study

External examining at the University of Greenwich provides one of the principal means whereby the

University verifies, maintains, and enhances the academic standards of the courses and the

programme on which you are studying. They also help the University to ensure that your assessment

processes are sound, fairly operated and in line with the policies and regulations of the University of

Greenwich.

External examiners - academic staff from other Higher Education Institutions or from the professions -

are appointed as reviewers of your courses and your programme of study for a period of 4 years. They

provide the University with a number of important services. For example external examiners will

• Review and comment on the standard of key elements of assessment that you have been set.

• Review samples of student work and confirm whether the standard is at the level expected for

the award you are studying and whether it is comparable with other Institutions that they know.

• Provide the University with an independent view of how well we conduct our processes for

marking and internal moderation of assessments.

• Attend Progress and Awards Boards (PABs) and contribute to deliberations for conferring your

degree classifications and awards, assisting the University in treating all students fairly and

consistently with regard to our regulations. External examiners will endorse the outcomes of

PABs based on their scrutiny of the assessments and the deliberations of the PAB. No degree

award can be made without the assent of an external examiner.

• Report formally their findings to the University at the end of each year and identify our good

practice as well as making recommendations for improvements in the future.


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External examiner reports for your programme of study can be located on the portal electronically in

the Quality Management and reporting channel inside the “My Learning” tab.

If you have any questions about the reports, or a report you are interested in isn’t available, please

email your local Academic Quality Unit Quality Manager, who is: Nikki Makinwa,

[email protected]

Is there anything an external examiner won’t be asked to do?

External examiners will not mark your work personally and nor will they comment upon individual

student performance or individual works in their reports or engage in correspondence with individuals

in respect of grades, marking, feedback, degree class and other personal academic matters. For these

you will need to speak to your tutors and programme leader.

The external examiner for your course of study is:

Name: Graham Heaslip

University/College: Galway-Mayo Institute of Technology


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4. Course Content and Design

4.1 Planned Term Dates:

Term One

First Week (induction for new students) 19.09.16 – 23.09.16

Term One Teaching block (university weeks 2 – 13) 26.09.16 – 16.12.16

Bank Holidays: 26.12.16, 27.12.16, 02.01.17

University closed: from 12.30 pm 24.12.16, reopens 03.01.17

Term Two


Term Two Teaching block (university weeks 18-29) 16.01.16 – 07.04.17

Bank Holidays: 14.04.17, 17.04.17, 01.05.17, 29.05.17

University closed: 14.04.17, reopens 18.04.17

Term Three


Term Three Teaching block (university weeks 34-45) 08.05.17 – 28.07.17

Exam weeks

Winter Exam Period (if relevant) (university week 17) 09.01.17 - 13.01.17

Spring Exam Period (if relevant) (university weeks 33-35) 02.05.17 – 19.05.17

Resit Exam Period (if relevant) (university weeks 45) 24.07.17 – 28.07.17

Please note these dates are correct at time of publication – please check for updates at:

http://www2.gre.ac.uk/current-students/term_dates?result_899512_result_page=1

4.2 Session Plan

Term One

Uni

Wk

Session Title and Description Reading to

complete

Term Two

Wk Session Title and Description Reading to

complete

18 Lecture Overview of Logistics Ballou (2004): Chap 1,

5

Seminars Case Study: TESCO (1)

19 Lecture Supply Chain Management Ballou (2004): Chap 1,

5

Seminars Case Study: Horizon Food Corporation

20 Lecture Logistics customer service and logistics service design

Service supply chain management

Harrison (2011): Chap

2; Mangan (2012):

Chap 12; Waters

(2007);

Christopher (2005):

Chap 8

Seminars Case Study: Tears at tea times at IKEA

21 Lecture e-Logistics Mangan (2012): Chap

13; Harrison (2011):

Chap 2, 8; Sadler

(2007): Chap 6, 7;

Christopher (2005):

Chap 6; Chaffey

(2009): Chap 1, 2;

Kalakota (2001), Chap

9

Seminars Case Study: TESCO (2)


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22 Lecture e-Procurement & e-Fulfillment Kalakota (2001), Chap

9 Chaffey (2009): Chap

5, 7

Seminars Case Study: Cambridge Consultants reduce costs through e-procurement

23 Lecture Logistics Visibility and RFID Bowersox (2009):

Chap 7, 8, 9

Bartneck (2009)

Seminars Case Study: RFID

24 Lecture Supply chain risk management Waters (2011)

Seminars Case Study: Rare material shortages could put gadgets at risk

25 Lecture Globalization and supply chain strategy

Global sourcing and International purchasing

Mangan (2012): Chap

2, 3, 8; Christopher

(2005): Chap 7;


4; Murphy (2008):

Chap 12;

Stock (2001): Chap 13,

14

Seminars Case Study: Crossing the border

26 Lecture Managing logistics globally Ballou (2004): Chap 10


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Seminars Case Study: The Global Sourcing Wire Harness Decision

27 Lecture Lean and Agile Supply Chain Strategy Bowersox (2009):

Chap 2; Harrison

(2011): Chap 7;

Zylstra (2005)

Seminars Case Study: Supply chain restructuring at Aristocrat Leisure Ltd

28 Lecture Green Logistics and sustainable supply chain Mangan (2012): Chap

14

Seminars Group Discussion: How to go greener

29 Lecture Supply chain performance control Harrison (2011): Chap

3

Seminars Case study: Performance Control at Happy Chips, Inc.

Q&A, Revision

30 Easter

31 Easter


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4.3 Session Required Reading

University Week

for required

completion:

Reference

18 Ballou (2004): Chap 1, 5

19 Ballou (2004): Chap 1, 5

20 Harrison (2011): Chap 2

21 Mangan (2012): Chap 13; Harrison (2011): Chap 2, 8; Sadler (2007): Chap 6, 7; Christopher

(2005): Chap 6; Chaffey (2009): Chap 1, 2; Kalakota (2001), Chap 9

22 Kalakota (2001), Chap 9 Chaffey (2009): Chap 5, 7

23 Bowersox (2009): Chap 7, 8, 9

Bartneck (2009)

24 Mangan (2012): Chap 2, 3, 8; Christopher (2005): Chap 7; Harrison (2011): Chap 4; Murphy

(2008): Chap 12; Stock (2001): Chap 13, 14

25 Ballou (2004): Chap 10

Harrison (2011): Chap 9

26 Bowersox (2009): Chap 2; Harrison (2011): Chap 7; Zylstra (2005)

27 Mangan (2012): Chap 14

28 Harrison (2011): Chap 3

29 Waters (2011)

Author Date Title Publisher/ ISBN

Key readings

Alan Harrison,

Remko van Hoek

2014 Logistics Management and

Strategy, 5/e

Pearson

ISBN-10: 1292004150

ISBN-13: 978-1292004150

Paul R. Murphy,Jr.

Donald Wood

2014 Contemporary Logistics,

11/e

Pearson

ISBN-10: 0132953463

ISBN-13: 978-0132953467

John Mangan, Chandra

Lalwani, and Tim

Butcher

2012 Global Logistics and Supply

Chain Management

John Wiley & Sons, ISBN-

10: 0470066342

Recommended readings

Donald J. Bowersox,

David J. Closs,

M. Bixby Cooper

2009 Supply Chain Logistics

Management, 3/e

McGraw-Hill College, ISBN-

10: 0073377872

James R Stock,

Douglas Lambert

2001 Strategic Logistics

Management, 4/e

MaGraw-Hill Higher

Education, ISBN-10:

0071181229

Dave Chaffey 2009 E-business and e-commence

management, 4/e

Financial Times/ Prentice

Hall, ISBN-10: 0273681761

Martin Christopher 2011 Logistics and Supply Chain

Management: Creating

Value - Adding Networks,

4/E


Hall, ISBN-10: 0273731122


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Ronald H. Ballou 2004 Business Logistics/Supply

Chain Management, 5/E

Pearson Education, ISBN-10:

0131492861

Ravi Kalakota,

Marcia Robinson

2001 e-Business 2.0 Roadmap for

Success, 2/E

Addison Wesley, ISBN-10:

0201721651

Ian Sadler 2007 Logistics and Supply Chain

Integration

SAGE, ISBN-10: 1412929792

Robert Johnston,

Graham Clark

2008 Service Operations

Management, 3/e


Hall, ISBN-10: 1405847328

James A Fitzsimmons,

Mona J Fitzsimmons

2007 Service Management:

Operations, Strategy,

Information Technology,

6/e

McGraw-Hill Higher

Education, ISBN-10:

0071263462

Yoji Akao 2004 Quality Function

Deployment: Integrating

Customer Requirements

Into Product Design

Productivity Press, ISBN-10:

1563273136

Kirk D. Zylstra 2005 Lean Distribution: Applying

Lean Manufacturing to

Distribution, Logistics, and

Supply Chain

John Wiley & Sons, ISBN-10:

0471740756

Norbert Bartneck,

Volker Klaas,

Holger Schönherr

2009 Optimizing Processes with

RFID and Auto ID:

Fundamentals, Problems

and Solutions, Example

Applications

John Wiley & Sons, ISBN-10:

3895783307

Donald Waters 2011 Supply Chain Risk

Management: Vulnerability

and Resilience in Logistics,

2/e

Kogan Page Ltd, ISBN:

6613286435

Recommended Journals

1) Supply Chain Management Review

2) Supply Chain Management: An International Journal

3) International Journal of Logistics Management

4) Production & Operations Management

5) International Journal of Operations and Production Management

6) International Journal of Operations Management

7) International Journal of Project Management

8) Project Management Journal

9) Harvard Business Review


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5. Assessment Details

5.1 Summary of assessment

Assessment Title Weight

towards

final grade

Length Due Date Anonymous

Submission

Required?

Anticipated

Return

Date

Header

Sheet

number

Portfolio: Part 1-

Reflective Report

20% 1,000 24-02-2017

At 3pm

Yes 17-03-2017

Portfolio: Part 2-

Research Report

80% 3,000 31-03-2017

At 3pm

Yes 28-04-2017

5.2 Rules for anonymous submission and marking:

The University has adopted anonymous marking on most courses, as research shows that this is the

fairest and most equitable approach for all students.

Therefore, unless instructed by the course leader to use a non-anonymous approach for a particular

reason, you are required to ensure you do not include your name anywhere on your work, i.e. it must

not appear on the front of the document, in the text, in headers and footers etc. In addition, you must

ensure that the file that you upload is only identified by ID number and does not have a name that can

identify you.

When you upload in TurnItIn you will be asked to give your submission a title – again DO NOT use your

own name in this title.

The Business Faculty has made allowances that some assignment topics will not be submitted

anonymously; this includes some portfolios and all final year dissertations/projects. If you are in

doubt, please talk to your course leader.

There is more guidance in your Programme Handbook

5.3 Detailed description of assessment

5.3.1 Portfolio (Part 1: Reflective Report)

The first part of the portfolio is to report the engagement progress and what have learnt from the

supply chain simulation game. You are asked to summarize your engagement in the simulation game,

and to summarize the key points what you have learnt from the simulation game. In the reflective

report, you should include as many evidence as possible to reflect your engagement.

The link for the simulation game is: https://forio.com/simulate/mbean/near-beer-game/run/#p=page0


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You are expected to play the game at least twice to make sure you can do some comparative study in

the reflective report. Please make sure you make screenshots and make any possible records of the

game, because the website will keep no records of the game.

5.3.2 Portfolio (Part 2: Research Report)

The second part of the portfolio is to analyze the strategies and tools could be used to mitigate the

supply chain risks and uncertainties, and to achieve better supply chain performance. You could use

any case material to support your analysis. The case material could be the simulation game, any cases

discussed in class or you find it interesting in other sources, or any news reported in recent media.

The case used for this coursework is a news “Aerospace manufacturers head to Singapore innovation

hub”, published on 10th February 2014 by the Financial Times. You can find the news on the following

link, http://www.ft.com/cms/s/2/fc571026-8501-11e3-8968-00144feab7de.html#ixzz2tgNdDIu7 .

In the research report, you need to target these three questions, but you always could explore more.

And you need to use reference to support your arguments.

Questions:

1) What factors drive Rolls-Royce to choose Singapore as its manufacturing location for making

sophisticated engines and parts?

2) What potential challenges/risks should be considered in order to improve Rolls-Royce’s

international supply chain performance?

3) What recommendations you would like to propose to Rolls-Royce to handle the potential

challenges/risks in Rolls-Royce’s international supply chain?

The marking criteria that will be used for each assignment,

Marking Criteria Marks

allocated

to criteria:

Focus

Does the essay set up a clear essay question to address? Does the essay stay within and fulfil

the topic parameters?

20

Synthesis

Does the essay bring together the literature in a significant manner that addresses an essay

question?

30

Soundness

Does the essay indicate a comprehensive understanding of the topic area and literature

discussed?

30

Clarity of structure

Is the essay well organised and logically constructed to achieve synthesis while being mindful of

the needs of the reader?

10

Mechanical Soundness

Is the essay clearly written, spell checked and grammatically sound and referenced

appropriately?

10


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6. Other Details

The majority of information relevant to you while you study at the University has been brought

together into your programme handbook. Please refer to your programme handbook for any further

information you might require including:

• How to submit assignments,

• Deadlines and extenuating circumstances,

• Plagiarism and referencing,

• Who to go to for advice or if you are concerned,

• How to provide us with feedback,

• Key administrative procedures.

BUSINESS FACULTY Course Handbook · • Lean and agile supply chain ... Seminars Case Study: TESCO (1) 19 Lecture Supply Chain Management Ballou (2 004): Chap 1, 5 Seminars Case Study:

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