Excellence is doing ordinary things extraordinarily well. Administration Courses Professional Development Training has a specialised division of Administration experts that will tailor the delivery of any of the courses to be specific to your situation and learning needs
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Excellence is doing ordinary things extraordinarily well.
AdministrationCourses
Professional Development Training has a specialised division of Administrationexperts that will tailor the delivery of any of the courses to be specific to yoursituation and learning needs
Administration Courses
Business Etiquette Training Meeting Management Personal Productivity Training
Professional TelephoneSkills
Time Management Training Foundation Skills for PA's andExecutive Assistants
Foundation Skills for NewHR Officers
Budgets and Financial Reports Bookkeeping Fundamentals
Minute-taking Training Advanced Skills for PA's andExecutive Assistants
Courses for Executive Assistants, AdministrativeAssistants, Personal Assistants and Secretaries
Professional Development Training has a specialised division of Administration experts that willtailor the delivery of any of the courses to be specific to your situation and learning needs. Our extensive curriculum in Administration, outstanding depth of trainers across the country anddiverse range of industry experience means that pd training is the best choice for Administrationcourses. pd training will exceed your expectations and help you achieve the results you are seeking.
Clients and employees prefer to do business and work with individuals who are trustworthy, respectableand present proper business etiquette. If you who deal with different types of personalities, nationalitiesor cultures, it is suggested that you enroll in a Business Etiquette training course to enhance your socialskills, business manners and professionalism. Remember, how you interact and relate with others is vitalto your continuing success. Those small things like polite greetings, courteous conversations and activelistening do make a difference in how you’re perceived by others.
This Business Etiquette training course from pdtraining provides the necessary knowledge and skillsrequired to be calm, confident and in good manner in any social or business setting. This course is veryadvantageous to entrepreneurs, HR managers, executive assistants, image consultants, sales andmarketing executives and special event planners, etc. Always keep in mind that proper etiquette is crucialin today's workplace as it can promote productivity, harmony and peace in the working environment aswell.
Business etiquette training courses are available now throughout Philippines, including Manila.
This Business Etiquette training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Business Etiquette Training Outline
Foreword:Business etiquette has never been more important. Traditional structures and communication is changing, howeveretiquette and professionalism are still important within the business and with external clients.
Outcomes:In this course participants will:
Understand what etiquette is and why it's importantLearn how to introduce yourself professionallyUnderstand the "3 C's" and how to use them to create a good first impressionLearn tools to assist and minimize nervousnessUse techniques to master name memorization Know the "4 levels of conversation"Learn to conduct yourself professionallyUnderstand appropriate etiquette for open plan and cubicle environmentsKnow what not to do in a meetingAcquire the fundamentals of email etiquette
Business Etiquette Training Course - Lesson 1Networking for Success
Creating an Effective IntroductionMaking a Great First ImpressionMinimizing NervousnessUsing Business Cards EffectivelyRemembering Names
Business Etiquette Training Course - Lesson 2Professional Introductions
The three-step processThe four levels of conversationThe Handshake
Business Etiquette Training Course - Lesson 3Professional Office Conduct
Open Plan and Cubicle environmentsWorking out of the officeEating at WorkMeeting Do's and Don'ts
Business Etiquette Training Course - Lesson 4Business Email Etiquette
Professionalism & emailsProper and improper use for forwarding and CCGrammar, flaming and netiquetteTop 5 technology tips
Business Etiquette Training Course - Lesson 5Business E-Mail Etiquette
Addressing your MessageGrammar and AcronymsTop Five Technology Tips
Business Etiquette Training Course - Lesson 6Eating Out
Ordering in a RestaurantAbout Alcoholic BeveragesPaying the BillTipping
Business Etiquette Training Course - Lesson 7Telephone Etiquette
Developing an Appropriate GreetingDealing with Voice MailMobile Phone Do's and Dont's
Business Etiquette Training Course - Lesson 8The Written Letter
Thank You NotesFormal LettersInformal Letters
Business Etiquette Training Course - Lesson 9Dressing for Success
The Meaning of ColorsInterpreting Common Dress CodesDeciding what to Wear
Business Etiquette Training Course - Lesson 10International Etiquette
General RulesImportant PointsPreparation Tips
Web Links:
View this course online: http://pdtraining.com.ph/courses/business-etiquette-training
In-house Training Instant Quote: https://bookingsph.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsph.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=5
Did you know that businesses spend millions of dollars per year on meetings? But most of the meetingattendees of these reported assemblies spend their time daydreaming and even snoozing.
Meetings should be taken seriously by every employee as these are very important to the success of anyorganization. But,what if the meeting is dull and boring? Well, we cannot blame the attendees if theycannot focus during the whole duration. Well-managed meetings should be lively, engaging andinformative enough to draw the attendees’ full attention and cooperation. The BIG question is how canthe facilitator take hold of the attendees’ full concentration? Learn how by enrolling in a MeetingManagement training course!
This Meeting Management training course teaches you how to avoid wasting time, how to create well-prepared presentations, how to keep the audience’s attention, etc. Participants will learn planning andleading strategies to give them the confidence to handle a meeting that will entertain attendees, handledisruptions and create a positive and long-lasting impression.
This effective training course is available now in Philippines, including Manila wide.
This Meeting Management training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Meeting Management Outline
Foreword:An Australian University study has shown that companies are wasting huge amounts of money on inefficient meetings.The study conducted by the University of South Australia discovered that one in three workers admitted to falling asleepin meetings while 87% said they daydream and 26% said they did other work.Professor Terry Robbins-Jones, head of the University's School of Accounting and Information Systems says face-to-face meetings are costing Australian businesses a whopping A$19bn a year. "People spend well over 50% of their timeworking with other people - making it the single most expensive activity in the business world - and yet we know nothingabout it," he said."Bearing in mind that collaboration - including the time spent in face-to-face meetings - probably accounts for well overhalf the total costs of any organization, companies should be thinking about having a budget for it or monitoring howeffectively it operates," he added. The University of South Australia study found that 46% of executives felt meetingswere a good use of time, while 33% felt that - at best - they were fairly productive. These figures suggest that utilizing a"meeting auditor" or "collaborative advocate" could produce cost savings and increased productivity benefits.This Meeting Management Training Course will assist participants with the appropriate meeting conventions andprotocols to managing formal, informal and e-meetings. Participants will learn to apply tools and techniques in planning,participating in, and concluding successful meetings.
Outcomes:Plan & prepare for meetingsIdentify the correct participantsGain insight into choosing the right time & place based on meeting type, attendees & necessary outcomesCreate clear & concise meeting agendasSet up meeting spaces for maximum efficiencyLearn how to incorporate electronic options for remote participantsDefine & assign meeting roles & responsibilitiesUse an agenda for meeting management garnering a desired outcome & accountabilityChair meetings effectively by dealing with disruptions, professionally handling personality conflicts and taking meetingminutes.
Meeting Management Training Course - Lesson 1Planning and Preparing - Part One
Identifying the participantsChoosing the time and placeCreating the agenda
Meeting Management Training Course - Lesson 2Planning and Preparing - Part Two
Do you ever end your day feeling like you were unproductive? Do menial tasks ruin your attention span?Well, if that’s the case, you might consider doing something to boost your motivation in order to be moreproductive. One effective solution is through enrolling in a Personal Productivity training course withpdtraining.
This Personal Productivity training course from pdtraining teaches participants how to establish routines,set personal goals, plan and prioritize things, stay more focused to accomplish targets, create an efficientenvironment and use practical, take away tools for maximizing personal productivity. Learn how to reachthe highest levels of productivity in your personal and professional life with this course!
This practical and engaging training course is available now throughout Philippines, including Manila.
This Personal Productivity training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Personal Productivity Training Outline
Foreword:Most people find that they wish they had more time in a day. This workshop will show participants how to organize theirlives and find those hidden moments. Participants will learn how to establish routines, set goals, create an efficientenvironment, and use time-honored planning and organisational tools to maximize their personal productivity.
Outcomes:Set & evaluate SMART goals (specific, measurable, achievable, relevant & timed)Learn to use routines to maximize productivityMaster numerous scheduling tools for efficient use of timeLearn to stay on top of a to-do listLearn how to start new tasks & projects on the right footMaster basic project management techniquesOrganize physical & virtual workspaces for maximum efficiencyTake back time from e-mail & handheld devicesLearn to tackle procrastination
Personal Productivity Training Course - Lesson 1Getting Started
Workshop ObjectivesPre-Assignment Review
Personal Productivity Training Course - Lesson 2Setting SMART Goals
The Three P’sThe SMART WayPrioritizing Your GoalsEvaluating and Adapting
Personal Productivity Training Course - Lesson 3The Power of Routines
What is a Routine?Personal RoutinesProfessional RoutinesSix Easy Ways to Simplify Your Life
Personal Productivity Training Course - Lesson 4Scheduling Yourself
The Simple Secret of Successful Time ManagementDeveloping a Tracking SystemScheduling AppointmentsScheduling Tasks
Personal Productivity Training Course - Lesson 5Keeping Yourself on Top of Tasks
The One-Minute RuleThe Five-Minute RuleWhat to do When You Feel like You’re Sinking
Personal Productivity Training Course - Lesson 6Tackling New Tasks and Projects
The Sliding ScaleA Checklist for Getting StartedEvaluating and Adapting
Personal Productivity Training Course - Lesson 7Using Project Management Techniques
The Triple ConstraintCreating the ScheduleUsing a RACI Chart
Personal Productivity Training Course - Lesson 8Creating a Workspace
Setting Up the Physical LayoutErgonomics 101Using Your Computer Efficiently
Personal Productivity Training Course - Lesson 9Managing E-mail
Organizing Paper FilesOrganizing Electronic FilesScheduling Archive and Clean-Up
Personal Productivity Training Course - Lesson 10Managing E-Mail
Using E-mail Time WiselyTaking Action!Making the Most of Your E-mail ProgramTaking Time Back from Handheld Devices
Personal Productivity Training Course - Lesson 11Tackling Procrastination
Why We ProcrastinateNine Ways to Overcome ProcrastinationEat That Frog!
Personal Productivity Training Course - Lesson 12Wrapping Up
Words from the Wise
Web Links:
View this course online: http://pdtraining.com.ph/courses/personal-productivity-training
In-house Training Instant Quote: https://bookingsph.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsph.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=19
The telephone is considered as the most convenient and quickest instrument to establish contact withtheir clients by the majority of companies. In fact, call centers are the leading operational departments ofmany organizations. So, it is fundamental that employees assigned to take or make phone calls fromclients must possess superior telephone etiquette. These employees must display good communicationskills, willingness, courtesy and the abilities to efficiently assist clients.
This Professional Phone Skills course from pdtraining teaches you on how to represent your organizationin a clear, friendly yet professional way. Remember, excellent customer service is an important ingredientto the success of any organization. Clients who experience high-quality service are more willing to build alasting relationship with your company. These clients can turn out to be long-term, loyal customers whospread the word about their positive experience.
This practical and engaging training course is available now throughout Philippines, including Manila.
This Professional Telephone Skills training course can be delivered at your premises by one of our expertlocal or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Professional Telephone Skills Outline
Foreword:This Telephone Skills Training course will provide your staff with the awareness and skills they need to handle phonecalls professionally. This will ensure the positive image of your organization is reinforced and strengthened with everyconversation.In today's business environment, telephone etiquette displayed in organizations is indicative of its willingness and abilityto efficiently assist customers, both internal and external. The skills and the attitude projected over the telephone form alasting impression in the minds of an organization's customer, making it a critical customer 'touch point'.Nowadays, virtual teams are the norm rather than the exception, and one of their primary channels of communication isthe telephone. Hence, it is imperative for employees to have a good understanding of business telephone etiquette inorder to aid efficient information exchange.This Professional Telephone Skills Training Program aims at helping employees create a lasting impression in theircustomers' minds - one that shows the organization reflected in the best light possible. It focuses on developingtelephone etiquette and skills to deal with customers assertively, empathetically, with a sense of care and a positiveattitude.
Outcomes:Learn how to provide effective client service over the phoneProject a professional image over the phoneMaster a professional, effective & reassuring telephone voiceGain client's trust using proven communication techniquesLearn to question effectively over the phoneMaster proven techniques to manage irate customers professionallyLearn tips for handling a busy receptionPhrase more effectively for positive and clearer communicationEstablish the right words for unambiguous, positive & productive communication
Professional Telephone Skills Training Course - Lesson 1Providing Effective Client Service
The ten commandments of good businessWhat makes an effective client communicator?Seven sins of serviceSkills and attributes of an effective client communicatorHigh emotion = low intelligence
Professional Telephone Skills Training Course - Lesson 2Your Telephone Voice
Communication skillsFive qualities of a good telephone voiceVocal qualities checklist
Professional Telephone Skills Training Course - Lesson 3Gaining your Client's Trust
Create a great first impressionPut your customer at easeFinding a better phraseEnding a call politely and professionally
Professional Telephone Skills Training Course - Lesson 4Prepare Yourself
Professional handling of incoming callsTransferring callsTaking messages
Professional Telephone Skills Training Course - Lesson 5Effective Questioning
Questioning techniques??? Questions ???Open and closed questionsQuestions to keep control of the callTelephone techniques
Professional Telephone Skills Training Course - Lesson 6Irate Clients
Determine why your client is IrateLearn the challenges of irate clientsHave a H.E.A.R.T. to defuse an irate client
Professional Telephone Skills Training Course - Lesson 7Reception Tips
Top Useful reception tips
Professional Telephone Skills Training Course - Lesson 8Better Phrases
Improve your interaction with Inbound callsBetter your Outbound calls success
Professional Telephone Skills Training Course - Lesson 9Action Plan
Create a Personal action planWhat I am going to implement immediately on-the-job
Professional Telephone Skills Training Course - Lesson 10Wrap up and course conclusion
Review the courseShare ideas and personal challengesQuestion and answer time
Web Links:
View this course online: http://pdtraining.com.ph/courses/telephone-skills-training
In-house Training Instant Quote: https://bookingsph.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsph.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=21
Do you feel that there is too much to do yet you have very little time? Have you ever wished that youhad more hours in a day? A Time Management training course from pdtraining can help you overcomethese struggles. Although we cannot provide you extra hours in a day, this course teaches you how toprioritize things, divide and consume your time wisely.
This Time Management training course can help you manage your time effectively, overcomeprocrastination, improve your concentration, deal regular distractions and prioritize tasks. At the end ofthis training, you will be able to do more work in lesser time, find balance in your life, get on top of yourto-do list and feel better about your day.
This practical training course is available now throughout Philippines, including Manila.
This Time Management training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Time Management Training Outline
Foreword:Most of us have, at one time or another, felt daunted and overwhelmed by the number of tasks and commitments thathave been pushed in our direction. The key to tackling this situation is effective time management.Understanding, identifying and defining your long-term goals is the very first step for an effective time management. Withthe broader goal in the background, you can now set your short-term goals that will effectively lead you to achieving yourlong cherished long-term goals in your life.One skill that is prevalent in all leaders of repute is time management. People who use these techniques routinely are thehighest achievers in all walks of life, from business to sport to public service. Managing time well enables you to be incontrol of your life; it allows you to act on situations rather than react to situations. When reacting to situations you are ill-prepared and under stress so your action is far from your optimum capacity. Whereas, when you act on situations it iswell planned and thus allows you to function at your highest. At the heart of time management is an important shift infocus: Concentrate on results, not on being busy. This is a one of the most important time management skills. Manypeople spend their days in a frenzy of activity, but achieve very little because they are not concentrating on the rightthings.According to the Pareto Principle, or the ‘80:20 Rule’, typically 80% of unfocused effort generates only 20% of results.The remaining 80% of results are achieved with only 20% of the effort. By applying the skills taught in the TimeManagement Workshops, you can optimize your efforts to ensure that you concentrate as much of your time and energyas possible on the high payoff tasks. This ensures that you achieve the greatest benefit possible with the limited amountof time available to you. Contrary to popular belief, effective time management is not based on doing more things in lesstime.This Time Management Training course is about doing the right things and doing them better.
Outcomes:Set S.M.A.R.T. goalsPrioritize effectivelyPlan strategicallyGain lasting skills to tackle procrastinationHandle high pressure, crisis situations with easeLearn to organize the workspace for efficiency and productivityMaster when & how to delegate for maximum productivitySet daily rituals for better productivityGain insightful skills to better manage meetings and keep them on trackDiscover alternatives to in-person meetings
Time Management Training Course - Lesson 1Goal Setting
The Three P'sS.M.A.R.T GoalsPrioritizing your goalsVisualization
Time Management Training Course - Lesson 2Prioritizing your Time
the 80/20 ruleThe Urgent versus Important MatrixAssertiveness
Time Management Training Course - Lesson 3Planning Wisely
Creating your Productivity JournalMaximizing the power of your productivity journalThe Glass Jar: rocks, pebbles, sand and waterChunk, block and tackleReady, Fire, Aim!
Time Management Training Course - Lesson 4Tackling Procrastination
Why we procrastinateNine ways to overcome procrastinationEat that frog!
Time Management Training Course - Lesson 5Crisis Management
When the storm hitsCreating a planExecuting the planLessons learned
Time Management Training Course - Lesson 6Organizing your Workspace
De-clutterManaging workflowDealing with e-mailUsing calendars
Time Management Training Course - Lesson 7Delegating Made Easy
When to delegateTo whom should you delegateHow should you delegateThe importance of full acceptance
Time Management Training Course - Lesson 8Setting a Ritual
What is a ritual?Ritualizing sleep, meals, exerciseExamples of ritualsUsing rituals to maximize time
Time Management Training Course - Lesson 9Meeting Management
Deciding if a meeting is necessaryUsing the PAT approachBuilding the agendaKeeping things on trackMaking sure the meeting was worthwhile
Time Management Training Course - Lesson 10Alternatives to Meetings
Instant Messaging and chat roomsTeleconferencingE-mail Lists and online groupsCollaborating applications
Web Links:
View this course online: http://pdtraining.com.ph/courses/time-management-training
In-house Training Instant Quote: https://bookingsph.professionaldevelopmenttraining.com/inhouseex1/quoterequestex1a.aspx
Public Classes - Enrol Now! https://bookingsph.professionaldevelopmenttraining.com/publicclassbooking.aspx?courseid=29
An Executive Assistant or Personal Assistant is one of the most important employees in a company. AnExecutive Assistant or Personal Assistant plays a big role in an organization as he or she is the veryprimary point of contact for internal, external clients and business partners. He or she performs a widearray of jobs each work day such as following-up communications and schedules, managing meetings andrecording important matters. Therefore, the Executive Assistant or Personal Assistant can enhance theirpersonality and job skills through enrolling in the Foundation Skills for PA's and Executive Assistantstraining course from pdtraining.
This Foundation Skills for PA's and Executive Assistants training course enables an Executive Assistant orPersonal Assistant to upgrade their skills continuously in order to cope with the most up-to-datetechnologies, management systems, and improve professional communication skills to converseeffectively with all levels of staff. This course presents techniques to become more organized, efficientand well-planned.
This practical training course provides techniques you can really use! We look forward to welcoming youto a class in Philippines, including Manila wide.
This Foundation Skills for PA's and Executive Assistants training course can be delivered at your premisesby one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Foundation Skills for PA's and Executive Assistants Outline
Foreword:In this Foundation Skills for PA's and Executive Assistants Training Course you will learn the skills to help you use yourresources efficiently, manage your time wisely, communicate effectively and collaborate with others skillfully.The practical skills and techniques you will learn in this course will help you support your manager, and present 'yourteam of two’ as a professional, confidence-inspiring team.Advanced Skills for PA's and Executive Assistants Training Course
Outcomes:In this course participants will:
Become highly organized using smart, efficient systemsLearn to manage time more effectively & strategicallyMaster prioritization of time, complete all important tasks and help their manager do the sameLearn highly effective verbal and nonverbal communication techniquesBecome more proactive and empowered in their roleLearn to communicate more effectively with their managerGain an insight into the importance of caring for themselvesLearn how to make the most of their 'Team of Two'
Human Resource (HR) is a fundamental link between a company and its employees. HR is responsible fordeveloping and managing the overall workforce in an organization. The HR staffs administer employeesas well as attracting, hiring and retaining personnel. To suitably manage the company’s labor force,recruit, hire and retain the deserving employees, HR staff must be well-equipped with the rightknowledge and skills.
The pdtraining Foundation Skills for New HR Officers training course teaches you how to use realistic toolsto manage interviewing, recruiting, orientation, implementing working practices &policies, termination,etc. This practical, hands-on course is perfect for line managers, administrators or human resourceofficers.
This dynamic training course is available now throughout Philippines, including Manila.
This Foundation Skills for New HR Officers training course can be delivered at your premises by one ofour expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Foundation Skills for New HR Officers Outline
Foreword:An organization’s staff is now seen as its most valuable asset, and human resources skills are vital to organizationalsuccess. This HR course covers the complete lifecycle of HR responsibilities including recruitment, staff retention,employee annual review and feedback, workplace health and safety, employee discipline and staff termination.Whether you are a new HR Officer, or you are responsible as a manager for HR functions this course will help youunderstand how much of that role is really about people, as well as aspects of legislation, policy, and procedures.
Outcomes:Explore the range of Human Resource activities and responsibilitiesDefine human resource terms & subject matterEffectively recruit, interview & retain employeesFollow up with a new employee in a structured mannerBecome an advocate for employee health and safetyProvide accurate, actionable feedback to employeesAct appropriately in situations requiring discipline & terminationEvaluate strengths & opportunities for human resources in the workplaceIdentify three areas for further human resources development as part of a personal action plan
Foundation Skills for New HR Officers Training Course -Lesson 1Getting Started
Preparing a budget and interpreting financial reports are skills that can be learned. They take time andeffort to master but are valuable assets for anyone working in finance. If you are eager to learn financialreporting, then register in a Budgets and Financial Reports training course today!
Participants undergo the Budgets and Financial Reports training course to analyze financial results withthe use of instantaneous information and on-demand consolidation. They also learn how to develop andcreate financial forecasts, plans,budgets and reports. Participants are taught how to evaluate and presentfinancial data which allows management to make better business decisions by using budget and financialestimating tools and methods. Participants will be well-informed about generating a budget,compromising for funding, managing and reporting variance and formulating decisions based on a givenbudget.
This practical Budgets and Financial Reports training course is available now throughout Philippines,including Manila.
This Budgets and Financial Reports training course can be delivered at your premises by one of ourexpert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Budgets and Financial Reports Outline
Foreword:Financial management is the lifeblood of an organization. Budgeting and forecasting is an essential financial process forany business, no matter how large or small. This easy to understand and fun Budgets and Financial Reports Trainingcourse aims to demystify some of the financial terms and concepts and will define key terms like ROI, EBIT, GAAP, andextrapolation.Participants will explore the tools, concepts and techniques used by financial analysts. They will be guided through apractical and best practice approach to understanding budgets and financial reports. The end result is a solidunderstanding of key finance and budgeting principles so that the participant can hold relevant discussions and renderdecisions based on financial data.
Outcomes:In this course participants will:
Understand financial terminology and concepts clearlyGain skills to analyze financial statementsUnderstand the differences between budgets & budgetingBe able to implement techniques for effective budgetingBe able to apply advanced forecasting techniquesDiscover how to make smart purchasing decisionsInterpret some of the legal aspects of finances
Budgeting & Financial Reports Training Course - Lesson 1Getting Started
Workshop Objectives
Budgeting & Financial Reports Training Course - Lesson 2Glossary
What is Finance?Commonly Used TermsKey PlayersImportant Financial OrganizationsUnderstanding GAAP
The finance department is the core of any business which is why precise work is needed in this specificarea. Bookkeepers and accountants working in the finance department are expected to ensure thatfinancial records are accurate; this is a basic yet very crucial function of any thriving business. Toperform their job accurately, bookkeepers are recommended to attend a Bookkeeping Fundamentalstraining course. The Bookkeeping Fundamentals training course of pdtraining can suit individuals fromdifferent levels of experience.
This Bookkeeping Fundamentals training course provides participants the tools and techniques tounderstand bookkeeping procedures and to prepare financial statements efficiently.
This highly valuable and outstanding training course is now available Philippines, including Manila wide.
This Bookkeeping Fundamentals training course can be delivered at your premises by one of our expertlocal or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Bookkeeping Fundamentals Outline
Foreword:Keep your skills current with this sought-after Bookkeeping Fundamentals course. Bookkeeping is the heart of anybusiness. Without it, we cannot hope to keep track of the most important part of any business: money.Gain excellent skills in using various accounting procedures and maintain your books efficiently and effectively for thesuccess of your business. On completion of this one day course, you will have a sound knowledge about the basic stepsand techniques used in bookkeeping, including identifying the differences between cash & accrual accounting methodsand helpful tips for the employer, as well as other topics related to a commercial environment.
Outcomes:In this course participants will:
Learn to recognize and use basic accounting terminologyUnderstand the differences between cash & accrual accounting methodsBecome familiar with accounts payable & receivableLearn how to use a journal and general ledger to document business financialsBe comfortable reading and analyzing the balance sheetLearn to identify different types of financial statementsUnderstand the reasons for a budget, and how to create oneGain a knowledge of internal & external auditing
Bookkeeping Fundamentals Training Course - Lesson 1Introduction
Workshop Objectives
Bookkeeping Fundamentals Training Course - Lesson 2Basic Terminology (I)
Balance SheetAssetsLiabilitiesEquityIncome StatementRevenueCost of Goods SoldExpensesAccounting Period
Bookkeeping Fundamentals Training Course - Lesson 3Basic Terminology (II)
First and foremost, what are minutes? Minutes provide a summary of the structure of a meeting. Toguarantee that the meetings performed maximizes the expense involved and are productive, threeelements are compulsory: a declaration of closure, an effective facilitator and accurate minutes. In theend, if all individuals involved in the meeting cannot remember or come to an agreement on whatessentially took place during the meeting, how will the team successfully carry out the objectives? Hence,the Minute-taker exists to accurately record the minutes of an informal or formal meeting.
To develop the abilities and skills of a Minute-taker, you should consider enrolling into a Minute-takingtraining course.
The Minute-taking training course delivered by pdtraining offers techniques to Minute-takers on how toefficiently record all the important information discussed. This training course teaches you how to keeptrack of the vital information discussed, ideas generated and planning steps presented.
This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers and is available now throughout Philippines, including Manila.
This Minute-taking training course can be delivered at your premises by one of our expert local orinternational trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Minute-taking Training Outline
Foreword:Improve your meeting outcomes with effective minute-taking.Effective minute-taking will enable your business units to solve many problems and complaints associated with runningmeetings. In the hands of a competent minute-taker, the following skills will enable managers and staff to effectivelyaction efficiently recorded meeting items.You will also learn advanced styles of minute taking such as color-coding and suitable methods for minute-taking ininformal, formal and action meeting settings.
Who will benefit from taking this workshop?
Administrative staff and assistantsRecording SecretaryAdministrative Assistant
Outcomes:Recognize the importance and outcomes of minute-takingIdentify and record action items during board meetingsDevelop skills in active listening, critical thinking, and organizationUnderstand and customize meeting agreementsRecord three types of minutes, including formal meetings, informal, and action itemsPrepare and publish minutes with perfectionTake minutes in interactive board meetingsWrite drafts, proofread and organize minutesBuild and maintain a minute bookRecognize the outcome of minute-taking for a particular meetingRecognize the role of a minute-taker in achieving larger goals of an organisationDeal with common complaints and difficulties faced by minute-takersPerform the role with expertise using knowledge and skills
Minute-taking Training Course - Lesson 1The Role of a Minute Taker
Discuss The Role of a Minute TakerExplore common problems and solutions in small groups
Minute-taking Training Course - Lesson 2The Skills of a Minute Taker
An ability to listenCritical thinking skillsGood organization techniques
Minute-taking Training Course - Lesson 3Meeting Agreements
Discuss meeting agreementsThree templates to take away and customize
Minute-taking Training Course - Lesson 4Minutes Styles
Being a competent personal assistant or executive assistant requires a wide range of skills includingmanagement, making arrangements, writing important business documents, updating schedules andtaking minutes. In order to acquire a deep understanding and skills in all these areas, register into atraining course that will improve your abilities. Exceed the expectations of your manager and get noticed!
If you are a senior personal assistant or executive assistant who is conscious of your continuousprofessional development, this Advanced Skills for PA's and Executive Assistants from pdtraining isperfect for you! This course exceeds and is different from the standard Foundation Skills for PA's andExecutive Assistants Training Course as this is an advanced-level course.
This highly valuable and dynamic training course is now available Philippines, including Manila wide.
Foundation Skills for PA's and Executive Assistants Training Course
This Advanced Skills for PA's and Executive Assistants training course can be delivered at your premisesby one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a quote or enroll now into the next public course date.
Advanced Skills for PA's and Executive Assistants Outline
Foreword:During this course, participants engage in learning in theory and practice the duties of a personal assistant. Thisinteractive course includes activities to enhance learning and the development of practical skills.This comprehensive course involves the development of skills and knowledge that the job of a personal assistantdemands. These include developing social intelligence, flexibility, management skills, people management skills,business writing skills, and prioritizing tasks.Foundation Skills for PA's and Executive Assistants Training Course
Outcomes:After completing this course, participants will have learnt to:
Adapt to the manager’s needs and style of workingTake initiative when neededDevelop social intelligenceDevelop basic business acumenUnderstand the importance of office managementListen activelyPrepare for changes and surprisesManage others and keep them on trackKeep minutesManage meetings expertlyUnderstand and use email protocolDevelop computer and communication skillsDevelop phone and voicemail etiquetteDevelop confidentialityUnderstand and use social media managementHandle difficult people and situations