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Business english-presentation-neuromarketing-december-2008-1225041504962997-8

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Page 1: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

NEUROMARKETING

Page 2: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

The brain’s “buy button”.

Inside the mind of the consumer;

What’s going on in there?

THE future of advertising?

Page 3: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Points of interest.

Page 4: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Basic

Page 5: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

• Why some brands have a devoted cult-like following while others have zero loyalty?

• Why and how prospects buy the products or services they do, even if their choices seem irrational or impractical?

• Why even the highest priced or lowest quality products sometimes outsell their competitors?

Did you ever wonder?

Page 6: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

• Why some brands have a devoted cult-like following while others have zero loyalty?

• Why and how prospects buy the products or services they do, even if their choices seem irrational or impractical?

• Why even the highest priced or lowest quality products sometimes outsell their competitors?

Did you ever wonder?

Page 7: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

What is?

“Neuromarketing is a field of study using neuroscience technology, such as functional magnetic resonance imaging (fMRI), to see how people's brains respond to advertising and other brand-related messages”.

Page 8: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Practice

Page 9: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

How neuromarketing works.

Page 10: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

How neuromarketing works?

Focus GroupLaddering

SurveyChoice modeling

Observation

Page 11: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

How neuromarketing works?

fMRI Facial coding

Voice AnalysisEye tracking

Response Latency Zmet

Page 12: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Round up

Page 13: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

• Why some brands have a devoted cult-like following while others have zero loyalty?

• Why and how prospects buy the products or services they do, even if their choices seem irrational or impractical?

• Why even the highest priced or lowest quality products sometimes outsell their competitors?

Coke vs. Pepsi

Page 14: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Coke vs. Pepsi

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

In a study from the group of Read Montague published in 2004;

67 people had their brains scanned while being given the “Pepsi Challenge”, a blind taste test of Coca Cola and Pepsi;

50% choose Pepsi and Pepsi tended to produce a stronger response than Coke in the brain's prefrontal cortex (region thought to process feelings of reward);

When the subjects were told they were drinking Coke, ¾ said that Coke tasted better; their brain activity had also changed.

The “lateral prefrontal cortex”, an area of the brain that scientists say governs high-level cognitive powers, and the hippocampus, an area related to memory, were now being used, indicating that the consumers were thinking about Coke and relating it to memories and other impressions.

Results showed that Pepsi should have half the market share, but in reality consumers are buying Coke for reasons related less to their taste preferences and more to their experience with the Coke brand.

Page 15: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Daimler Chrysler

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

A DaimlerChrysler study in Ulm showed pictures of 66 different cars:

22 sports cars, 22 sedans and 22 small cars to 12 men, with an average age of 31, as they lay in a scanner.

Far more than the other models, sports cars excited areas of the brain associated with reward and reinforcement.

Among the sports cars that generated the strongest brain responses: the Ferrari 360 Modena, the BMW Z8 and the upcoming Mercedes SLR.

Page 16: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Supporters and opponents

Supporters say:

- ads will be more effective by helping consumers either buy or become more loyal to a brand- It identifies audience interest and enables advertisers to be more specific in providing products that consumers want

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

Opponents say:- form of “brainwashing”- increased incidence of marketing-related diseases- more effective political propaganda- more effective promotion of degraded values

Page 17: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

It still is in one's infancy The more senses you trigger and associate with products/services, the more people will appeal to customers' emotions and influence their buying behavior

Enables advertisers to be more specific in providing products that consumers want

Form of “brainwashing”

Conclusion

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

Page 18: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Discussion

Page 19: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

Question 1

Evolution of advertisingor

unethical use of medicaltechnology?

Page 20: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Question 2

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

Do you think that neuromarketing will ever be used

as a mainstream research method?

Page 21: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Question 3

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

As brain imaging spreads to nonmedical uses, will

commerce overtake ethics?

Page 22: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Question 4

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

Are scanning technologies really appropriate for nonmedical uses?

Page 23: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Question 5

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

Should advertisers probe human minds as a means of boosting product sales?

Page 24: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Question 6

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

In which measure do you think that neuromarketing will be bounded to political laws?

Page 25: Business english-presentation-neuromarketing-december-2008-1225041504962997-8

Question 7

Did you ever wonder?What is?

Traditional methodsPsycho-physiological

CasesSupporters & Opponents

ConclusionDiscussion

If we are stuck with our hands and our feet, is the return of

neuromarketing worth the investment?