BUSINESS DISTRICT MANAGEMENT

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The Profession ofBusiness District Management

Professional Certification ProgramRutgers University, Newark, NJ, USA -

New Jersey Managed Districts Association

Seth A. Grossman, Ph.D. , BDMCP [email protected]

973-493-4251

What does professionalization entail…..?

For the Individual: For the Field:- knowledge and skills - standards of

competence- qualifications - theory, concepts, and - code of conduct principals- recognised status - recognised status

Current Status of the Field:• The adhoc nature of practitioners entering the field of

business district management.• The lack of research regarding the impacts of BIDs.• Professional status of practioners.• The absence of performance criteria.

THE RUTGERS/ NJMDACERTIFICATION PROGRAM

Defining the profession of business district management.

DEFINITION: an expertise within public administration that requires a manager to bring together public-private: interests,

technology, and processes in a sustainable partnership.

- Multidisciplinary & Interdisciplinary -

PUBLIC-PRIVATE PARTNERSHIP

Definition: A contractual agreement between public and private actors to accomplish common objectives and purpose.– The involvement of the private sector in aspects of

the provision, maintenance, and sustenance of public utilities.

• “3Ps” Management – A multisectoral expertise that bridges business, government, and community development knowledge and skills to solve public problems.

KNOWLEDGE & SKILLS

• Public Entrepreneurship & Social Capital.

• Cooperative Commercial Retail Management (malls) – Malls with and w/o Walls.

• Comprehensive Community Development.

• Third Door of Public Management – Public-Private Partnership Strategies, Networks, & Services.

• Performance Management – process and product.

PUBLIC ENTREPRENEURSHIP

Definition: The generation, design, and implementation of innovative ideas in the public realm that profoundly elaborates a public organization.– Builds upon the assets of the community.

– Emphasizes organization and management to achieve a community vision.

– Utilizes cooperative commercial development technologies.

– Builds on comprehensive community development strategies.

– Unites public and private sector stakeholders.

SOCIAL CAPITAL

Definition: Value derived from the social, cultural, and expressive assets of the community.

• Attained through an organized social network that achieves community goals and maintains community assets.

• A system that manages community agreements, promises, and commitments for improvement.

• The primacy of goodwill, trust, and the strength of social networks.

Cooperative Commercial Retail Management

Definition: A collective and community approach to managing common economic needs, assets and value.

• Professional management as an added value.

• Service oriented: Service as the competitive edge.

• Market oriented – Focused on the customer.

• Destination Marketing.

Comprehensive Community Development

Definition: A integrative process of identifying, planning, and implementing the sustainable growth and development of a common and shared quality of life.

• Strategic rather than only tactical – Process rather than project oriented. Long range rather than only short range.

• Stakeholder/ Citizen Driven Governance.

• Merges public and private interests and technologies.

PERFORMANCE MANAGEMENT

• Managing performance agreements.• An inclusive process.• Performance Measurement:

– Determining appropriate indicators.– Connecting future aspirations to current

results.– Budget links to performance needs.

• Evaluation: Program/ Research.• Data Collection/ Analysis/Presentation.

CONCLUSION

• Recognizing the Multidisciplinary/ Multisectoral Profession of Business District Management.

• Establishing & Maintaining Standards.

• Preparing for the Future: Global- Local.– Partners: International Downtown Association,

Institute of Place Management, New Jersey Managed Districts Association

• Certification Program Information.