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BUSI 5908 and 5900 Effects of Terms and Conditions of Venture Capital Financing on Firm Strategy Submitted by: Ryan J. Riordan Student ID: 100234855 In Partial Fulfillment of the Degree of Master of Business Administration Supervised by: Dr. John Callahan July 08, 2005
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Page 1: BUSI 5908 and 5900 Effects of Terms and Conditions of Venture ...

BUSI 5908 and 5900 Effects of Terms and Conditions of Venture Capital Financing

on Firm Strategy

Submitted by: Ryan J. Riordan Student ID: 100234855

In Partial Fulfillment of the Degree of

Master of Business Administration

Supervised by: Dr. John Callahan July 08, 2005

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Table of Contents

TABLE OF CONTENTS........................................................................................................................2 LIST OF FIGURES & TABLES............................................................................................................4 SECTION 1 - INTRODUCTION ...........................................................................................................5 SECTION 1 - INTRODUCTION ...........................................................................................................5

RESEARCH PROBLEM ............................................................................................................................5 RATIONALE ..........................................................................................................................................5 CONTRIBUTION .....................................................................................................................................5

SECTION 2 - LITERATURE REVIEW................................................................................................6 METHODOLOGY ....................................................................................................................................6

SECTION 3 - RESEARCH DESIGN .....................................................................................................7 CASE SELECTION AND DEVELOPMENT ...................................................................................................8

SECTION 4 - CASES ........................................................................................................................... 11 OVERVIEW OF CASES .......................................................................................................................... 11 CASE 1 (C1)........................................................................................................................................ 13

Data Collected............................................................................................................................... 13 Business/History ............................................................................................................................ 13 Management Team......................................................................................................................... 14 Funding......................................................................................................................................... 14 Left Hand Side............................................................................................................................... 15

CASE 2 (C2)........................................................................................................................................ 16 Data Collected............................................................................................................................... 16 Business/History ............................................................................................................................ 16 Management Team......................................................................................................................... 16 Funding......................................................................................................................................... 17 Left Hand Side............................................................................................................................... 18

ENDECA ............................................................................................................................................. 18 Data Collected............................................................................................................................... 18 Business/History ............................................................................................................................ 18 Management Team......................................................................................................................... 19 Funding......................................................................................................................................... 20 Left Hand Side............................................................................................................................... 20

EXP SYSTEMS .................................................................................................................................... 20 Data Collected............................................................................................................................... 20 Business/History ............................................................................................................................ 21 Management Team......................................................................................................................... 21 Funding......................................................................................................................................... 21 Left Hand Side............................................................................................................................... 22

CASE 5 (C5)........................................................................................................................................ 22 Data Collected............................................................................................................................... 22 Business/History ............................................................................................................................ 23 Management Team......................................................................................................................... 23 Funding......................................................................................................................................... 23 Left Hand Side............................................................................................................................... 24

COMPANY 6 (C6) ................................................................................................................................ 24 Data Collected............................................................................................................................... 24 Business Overview......................................................................................................................... 24

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Management Team......................................................................................................................... 25 Funding......................................................................................................................................... 25 Left Hand Side............................................................................................................................... 26

COMPANY 7 (C7) ................................................................................................................................ 26 Data Collected............................................................................................................................... 26 Business Overview......................................................................................................................... 26 Management Team......................................................................................................................... 27 Funding......................................................................................................................................... 27 Left Hand Side............................................................................................................................... 27

COMPANY 8 (C8) ................................................................................................................................ 28 Data Collected............................................................................................................................... 28 Business Overview......................................................................................................................... 28 Management Team......................................................................................................................... 28 Funding......................................................................................................................................... 29 Left Hand Side............................................................................................................................... 29

CONFIRMING FINDINGS ....................................................................................................................... 29 SECTION 5 – ANALYSIS, PROPOSITIONS AND MODEL DEVELOPMENT .............................. 30

STAKEHOLDER ANALYSIS ................................................................................................................... 31 PROPOSITION DEVELOPMENT .............................................................................................................. 35 PEOPLE............................................................................................................................................... 36 FINANCE............................................................................................................................................. 37 BUSINESS ........................................................................................................................................... 37

Product Strategy............................................................................................................................ 38 Comparison to Literature....................................................................................................................... 38 Effects observed .................................................................................................................................... 38

Market Strategy ............................................................................................................................. 39 Comparison to Literature....................................................................................................................... 39 Effects observed .................................................................................................................................... 39 Circumstances ....................................................................................................................................... 40 Bargaining Power .................................................................................................................................. 40 Product ................................................................................................................................................... 41 Market .................................................................................................................................................... 41 Investor Alignment and Orientation ...................................................................................................... 41

Model Development ....................................................................................................................... 42 Stipulation of Terms and Conditions............................................................................................... 43

Security Design...................................................................................................................................... 44 Staging of Investments.......................................................................................................................... 45 Shareholder agreements....................................................................................................................... 45 Equity allotment ..................................................................................................................................... 46 Board rights............................................................................................................................................ 46 Liquidation rights.................................................................................................................................... 47 Sale of share restrictions....................................................................................................................... 48 Stock option pools, warrants................................................................................................................. 48 Employment Contracts .......................................................................................................................... 48

PROPOSITION DEVELOPMENT .............................................................................................................. 49 General Propositions..................................................................................................................... 49 Product Strategy Propositions........................................................................................................ 50 Market Strategy Proposition .......................................................................................................... 51

SECTION 6 – ANALYSIS, PROPOSITIONS AND MODEL DEVELOPMENT .............................. 55 KEY FINDINGS AND CONTRIBUTIONS ................................................................................................... 55 LIMITATIONS AND FUTURE STEPS ........................................................................................................ 55

REFERENCES ..................................................................................................................................... 57 COMPANY WEBSITES .......................................................................................................................... 58 RESEARCH WEBSITES.......................................................................................................................... 59

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APPENDIX A – SAMPLE TERM SHEET .......................................................................................... 60 APPENDIX B - INTERVIEW OUTLINE............................................................................................ 65

List of Figures & Tables

FIGURE 1 - CARLILE & CHRISTENSEN (2005) THEORY BUILDING PROCESS...................................................7 FIGURE 2 - STAKEHOLDER MAP ............................................................................................................... 32 FIGURE 3 - RELATIONSHIPS BETWEEN THE TERMS AND CONDITIONS ......................................................... 42

TABLE 1 - ALL THE DATA SOURCES USED ..................................................................................................9 TABLE 2 - CASES SUMMARY .................................................................................................................... 12 TABLE 3 - TYPE OF INFORMATION USED TO DEVELOP EACH CASE ............................................................. 12 TABLE 4 - SPECIFIC STAKEHOLDERS ......................................................................................................... 33 TABLE 5 - STAKEHOLDER GRID FOR SELECTED STAKEHOLDERS ................................................................ 34 TABLE 6 - POWER VERSUS STAKES ........................................................................................................... 35

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Section 1 - Introduction

Research Problem

The purpose of this study is to determine how the terms and conditions of

venture capital funding deals affect the strategy of the receiving firm. Specifically,

the study seeks to identify effects in areas that have not been extensively

explored, or in areas where previous exploration has identified anomalies.

Rationale

No similar studies have been found linking the terms and conditions of

financing to firm strategy. The terms and conditions can have a significant effect

on the strategy and operations of a firm. Studying and documenting these effects

will afford future researchers the ability to develop theory surrounding these

phenomena. The theories developed can subsequently help to guide

entrepreneurs and VCs when formulating the terms and conditions of venture

capital financing.

Contribution

This study has contributed several items of importance. The study has

identified fruitful areas of future research in venture capital. The study has

identified, developed and presented several plausible propositions to be tested in

later studies. The final contribution of this study is the identification of the

circumstances that effect the terms and conditions of venture capital financing.

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Section 2 - Literature Review

The literature review for this research project is presented in an

unconventional manner. The front-end literature review covers the methodology

used to develop the cases. The remaining literature is presented in context when

the findings of the study are compared to extant literature regarding those

subjects.

Methodology

To this researchers knowledge there are no case studies of the effects of

venture capital financing terms and conditions on firm strategy. Case studies

research is specifically useful in developing theory around phenomena that are

not well understood (Eisenhardt, 1989). The design of the current research is

multiple case study (Yin, 1989) with some qualitative cross-case analysis (Miles

& Huberman, 1994). The theory building methods are similar to Eisenhardt’s

(1989) recommendations and Carlile and Christensen’s (2005) inductive

research design. Normative, case-based, inductive research was selected over

deductive research to help identify phenomena not previously discovered in other

deductive studies. Carlile and Christensen (2005) make the distinction between

descriptive theory (finding correlations) and normative theory (finding causes)

with an emphasis on anomaly discovery. This study is geared towards the third

stage of the descriptive theory building process. The third stage is commonly

called the models step. This stage seeks to make associations between category

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defining attributes and probable outcomes. Figure 1, depicts, the Carlile and

Christensen (2005) Theory Building Process.

Figure 1 - Carlile & Christensen (2005) Theory Building Process

To facilitate cross case comparison and subsequent theory development,

the same template is used to develop each case (Miles and Huberman, 1984;

Eisenhardt, 1989; Brown & Eisenhardt, 1997). This approach helps to identify

similarities as well as differences amongst several cases.

Section 3 - Research Design

The goal of the study is to observe, describe and measure venture capital

related financing phenomena and to categorize and develop a model based upon

the observed phenomena and anomalies. Observations simply confirming extant

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literature will not be further pursued. New phenomena and anomalies will be

compared to extant literature and used to develop several propositions and a

preliminary model.

The study of venture capital in literature is, in the researcher’s opinion, in

the normative theory development stage. Normative theory, as opposed to

descriptive theory, seeks to answer the question of what causes something.

Descriptive theory seeks to determine correlations. Carlile and Christensen

(2005, p. 7) state that “…normative theory has much greater predictive power

than descriptive theory does…” because it allows researchers to assert which

actions managers should take given the current circumstance.

The unit of analysis in this study is the venture capital financing deal. Eight

cases are developed and examined. Each case is treated as an independent

experiment from which factors affecting the venture are identified based on the

evidence discovered during case study development, follow-up interviews and

stakeholder analysis.

Case Selection and Development

Cases were selected using theoretical sampling (Glaser, 1978), the goal

being to reach theoretical saturation and completeness. The eight cases develop

fall within the guidelines set by Eisenhardt (1989) of between four and 10 cases.

Table 1 lists all the data sources used in this study.

The nature of the research requires divulgence of highly sensitive financial

and legal information to the researcher. In practice, this often meant that the

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researcher had to be satisfied with only one piece of primary data. The

information hurdle for case inclusion was one of the following:

i) an interview with a VCF or principal;

ii) a complete term sheet or;

iii) a summarized term sheet and a pre-existing case write-up.

Five cases were developed using interviews as the primary data source,

one case was developed using a complete term sheet, and two cases were

developed using summarized term sheets and pre-existing case data. Other

secondary data was used to augment the available primary data. Secondary data

included company press releases, VC press releases, articles in the press and

proprietary databases, specifically the Mary Macdonald Canada VC database.

Table 1 - All the Data Sources Used Source of Evidence Type Code Description Interviews I1 Informal interviews with VCs or entrepreneurs I2 Specific follow-up interviews with VCs or entrepreneurs Documents D1 Correspondence with VCs or entrepreneurs D2 Term Sheet D3 Summarized Term Sheet D4 Articles in press D5 Internet search results D6 Firm or VC press releases D7 Case Data D8 CanadaVC Database D9* Management Plan (never saw document incl. In TS)

Each case involved the receipt of seed, start-up, early stage or expansion

venture capital funding, as listed in the Mary Macdonald VC database. Five of the

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cases were in the National Capital region, two were from the U.S. and one was

based in British Columbia. All but one of the cases were in the field of high-

technology. An effort was made to restrict the cases to high-technology firms in

the National Capital region. The researcher was opportunistic however, and

cases were not excluded provided they contained rich data.

The cases involved funding between 1999 and April 2005. Although the

April 2005 funding is quite recent, a case was deemed acceptable if enough data

were present and enough time had elapsed in order for an effect to be observed.

The time frame of the study comprises one entire cycle in the venture capital

industry. Therefore, observed effects will likely not be attributable solely to

industry fluctuations.

The VC and founder interviews were conducted via telephone and notes

were made and confirmed throughout the interview. Careful attention was paid to

the amount of time between the VC deal under analysis and the case

preparation. Specifically, enough time had to have elapsed in order to observe

any influences the deal may have had on strategy. In addition, the elapsed time

needed to be sufficiently short such that a significant retrospective bias was not

introduced into the study. Initially, the study time frame was set between the

beginning of the year 2000 and the end of 2004. The pre-2000 cases were

developed from existing case studies around the same period of time, thereby

eliminating retrospective bias. The case in which a deal was included post 2004

also contained a deal in 2004, for which an interview was provided, and was

therefore included.

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Prior to the initial interview, an email was sent outlining the goals of the

study and the initial lines of questioning. Interview duration ranged from 15 to

thirty minutes; one interview was conducted over two separate days. Several

follow-up interviews were conducted to clarify points and issues that presented

themselves during case preparation. After each interview, subjective comments

were added to the key points while the conversation was still fresh.

A ninth deal was under consideration, but could not be included in the final

project. The insights gained from the two founders of this deal, however, were

included in the hypothesis development and validation of information phases

along with the initial eight cases.

Each case was developed using the same template: company portrait,

historical timeline, funding information, strategy effects and other interesting

points. Appendix B contains an interview outline that was used to guide each

interview. Questions were also included regarding board composition,

management changes, business model churn, product, market and research and

development strategies. Every effort was made to triangulate (Eisenhardt 1989)

data to ensure that there were no discrepancies. No discrepancies were

observed.

Section 4 - Cases

Overview of Cases

Six of the cases were written such that companies and personalities

remain anonymous, as this was a requirement of the participants given the

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nature of the information being divulged. Two of the cases under analysis here

use Harvard Cases as the basis for the analysis.

Table 2 below details some summary information regarding the cases

developed.

Table 2 - Case Summary Case Name Code Description Artefacts

Company 1 C1 Industrial I1, I2, D1, D4, D5, D8

Company 2 C2 Network Infrastructure I1, I2, D1, D4, D5, D6,

D8 Endeca C3 Enterprise Internet Software D3, D4, D5, D6, D7

EXP Systems C4 Internet Service D3, D4, D5, D6, D7 Company 5 C5 Server Infrastructure D2, D4, D5, D6, D8 Company 6 C6 Network Infrastructure I1, D4, D5, D6, D8 Company 7 C7 Mobile Data Software I1, I2, D4, D5, D6, D8 Company 8 C8 Network Infrastructure I1, D4, D5, D6, D8 In Table 3, the artefact codes correspond to the type of information used

to develop each case.

Table 3 - Type of Information Used to Develop each Case Source of Evidence Type Code Description Interviews I1 Informal interviews with VCs or entrepreneurs I2 Specific follow-up interviews with VCs or entrepreneurs Documents D1 Correspondence with VCs or entrepreneurs D2 Term Sheet D3 Summarized Term Sheet D4 Articles in press D5 Internet search results D6 Firm or VC press releases D7 Case Data D8 CanadaVC Database

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Case 1 (C1)

Data Collected

This case was developed with a VC interview, a follow-up interview, an

email with the VC, some articles that were available in the press, some Internet

search results and data contained in the Mary Macdonald database.

Business/History

The company was very interesting in terms of strategy. They developed a

novel technology with applications in many fields. The technology also has

applications in industries that have previously not been able to afford it. The

company was founded in 1995 and remains a private company. They received

three rounds of funding, including the one under analysis, with the same VCs

each time.

They had initial success in their first target market, but fell short of

expectations in terms of new business development. Even though the company

had an excellent value proposition, their sales seemed to stagnate and remain

dependent on their initial market.

The board was comprised of seven members. Five of the board members

were VCs, one was from the management team and the remaining member was

a mutually agreed upon independent member.

Over the past two years, the company has had major problems.

Management began to miss agreed revenue milestones and new market

development targets. There were few signs that this would change in the near

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future. The company was finally petitioned into receivership and their assets

were sold.

Management Team

The management team was weak in terms of marketing and business

development. According to the VC, the management team had trouble remaining

objective. At the end, they “…seemed to focus on saving themselves, rather than

the company.” They did a good job of dividing the investor base in order to

promote a stasis at the board level.

Funding

The first two rounds of funding were secured in years six and eight.

Subordinated debt and warrants were used in the first deal, while preferred

shares were used in the second round. The final round occurred exactly one year

after the round two funding.

The company needed new money, and no one was interested in providing

it. Some investors wanted to switch the management team but could not get 75%

board approval. One VC came in with what our contact described as a ‘cram-

down1’ term sheet, which was rejected. The problem was at the board level,

where our VC had a seat. Management was doing a good job of splitting the

investor base. The result was that the company wasn’t moving forward on its own

1 Cram down round – a financing event upon which new investors with substantial capital are able to demand and receive contractual terms that effectively cause the issuance of sufficient new shares by the startup company to significantly reduce (“dilute”) the ownership percentage of previous investors. (http://mba.tuck.dartmouth.edu/pdf/2002-5-0007.pdf)

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terms and the investors could not come to a consensus regarding a course of

action.

The solution was that all of the investors put together a ‘debt piece’ to fund

the company for six months. After the six-month period, any creditor could

petition C1 into receivership for failure to pay. This did happen at exactly the six-

month mark.

Two very interesting points presented themselves in this case. The first

interesting point was the lack of consensus and the split in the board of directors.

Although the board was dominated by term sheet stipulated investor board

members, they could not reach a consensus and make a decision. The

management team was also restricted from finding new investors or seeking debt

from other sources. The addition of the debt piece is quite common, according to

our VC. In the end, a company that was a heavy user of C1’s product purchased

its assets.

Left Hand Side

This funding round was designed to allow C1 to accelerate market

penetration. The release of funds was multi-stage and dependent upon meeting

certain market penetration milestones. Post receipt of financing, C1 introduced

derivations of their original product to new market segments. They presented

their adapted technologies at two distinct and separate market tradeshows. C1

had not done this prior to receiving this round of funding.

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Case 2 (C2)

Data Collected

This case was developed with a VC interview, a follow-up interview, an

email with the VC, firm and VC press releases, some articles that were available

in the press, some Internet search results and data contained in the Mary

Macdonald database.

Business/History

C2 operates in the semiconductor industry. They managed to develop two

break through networking chips as well as network management software that

drives the operations of the chips. They have solved a problem in the industry

that, according to one expert, “…a lot of people have been trying to solve.” Their

chips are now integrated with products in the consumer electronics market and

the network provider market. C2 has been in operation for four years and is

currently a private company.

The company had very good patent and IP protection. The VC

commented that the IP protection the company had was overkill and certainly

was not a requirement to invest. IP protection rarely is, and was certainly not

required for this company. According to our VC contact, this company could IPO

in 2006 or 2007 at the latest.

Management Team

Former employees of a leading high tech firm formed the company. The

company has good connections in the venture capital market as well as within

their own industry. The founding team is very strong, according to our VC

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contact, but lacks financial experience. The VC team augments this very well

with their inclusion on the board and by providing periodic advice to company

management.

Funding

The deal under analysis for C2 is a third round VC financing deal. The

deal occurred three years after company inception. All of the original venture

capital companies that funded C2 in the first two rounds also participated in the

round three funding. The amount infused was roughly equal to the total amount

previously invested in C2 in the first two rounds.

The VC that spoke to the researchers regarding C2 was brought into the

over-subscribed third round for strategic reasons. The previous partners all had

“powder still in the keg,” but thought that the VC could add something extra to the

company. The terms and conditions of the round were laid out to our VC contact

in a take-it-or-leave-it fashion, and no new board seat was offered to our contact.

The investor-management relation was described as very amicable.

According to our contact, there have been no contentious issues raised at, or by,

the board. The board consists of three members. VCs hold two of the seats,

while C2 management appointed the third.

Although there have been no overt displays of power, two very key

management and board changes happened directly after the third round funding.

The change in management happened in the same week as the board change

and involved the CFO of the organization. The CFO was, according to our VC

contact, a ‘virtual CFO’, and needed to be replaced by someone permanent. This

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was a condition of the financing. The new board member is a very well

connected industry representative, is the only independent on the board and has

had experience as a board member with one of the VCs portfolio companies.

Our VC contact had some interesting comments regarding restrictive

clauses in term sheets.

“There are no restrictive clauses in the deal. You have to be careful because there are usually other VCs involved in the same term sheet and the restrictions set can back-fire.”

Left Hand Side

The funding for this round was to “… allow the company to take its

technology to the next stage in preparation for releasing products next year.”

Directly after receipt of funding, C2 released a new wireless chip. The release of

funds was made contingent upon the completion and release of the wireless chip

that was under development.

Endeca

Data Collected

This case was developed using primarily the Harvard case data and the

summarized term sheet included in the cases, but also made use of articles in

the press, internet search results and firm and VC press releases.

Business/History

Endeca was founded in the summer of 1999, with headquarters in

Cambridge, MA. Their product is an information discovery tool that helps

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companies solve their ‘information overload’ problems. The company has gone

through two prior funding rounds.

The first trial of the product was a success and the company managed to

demonstrate that it could be implemented without excessive customer

implementation costs. Subsequent to their initial success, they have implemented

their products at many large multinational corporations, including, Wal-Mart, IBM

and Bank of America.

At the time of the new deal, C3 required funds to continue their

‘aggressive product development, and to expand marketing and sales’ of its

product line.

The previous investors dominated the board. The investors controlled

three of the five board members while management controlled two. One of the

management controlled board seats was required to be occupied by an

independent board member presented by management and accepted by the

investors.

Management Team

The company was co-founded by Steve Papa, a respected and successful

Internet industry professional. Papa had worked for Inktomi, where he was

responsible for creating the information caching business which generated 60%

of their revenue. Papa holds an MBA from Harvard and was part of the original

Akamai business team, another successful Internet company. Steve also has

experience working as a VC for Venrock, and managed AT&T’s $500 million

high-end enterprise computing line. Endeca’s co-founder, David Gourley, is also

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Endeca’s current CTO. Gourley was also part of the founding team at Inktomi

and helped to build their caching product. Gourley has a B.A. in Computer

Science from the University of California at Berkeley. The founding team of

Endeca was the strongest of all of the cases. They possess excellent industry,

financial and VC knowledge.

Funding

This Series C funding round took longer than anticipated. Two VC groups

were bidding for the term sheet. The term sheet that offered the highest pre-

money valuation was accepted, even though it was with a different group of

investors.

Left Hand Side

After the receipt of Series C funding, C3 opened its first international

office. The company also released a new version of their software within three

months of receipt of funding. Later in the following year, but less than one

calendar year later, the research and development department of C3 released

software that addressed an entirely new market.

EXP Systems

Data Collected

This case was developed using primarily the Harvard case data and the

summarized term sheet included in the cases, but also made use of articles in

the press, internet search results and firm and VC press releases.

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Business/History

Founded in 1998 during the dot-com boom, the business model of EXP

Systems was based on a novel derivation of an existing Internet sales model.

The company offers online access to professionals for individuals seeking

advice. The company is located in Menlo Park, California, and is now defunct.

The company released the first beta version of their product in 1999. The

company was 50% owned by the investors, 26% by management and advisers.

The remaining 24% of equity was set-aside for employees, at the instruction of

the investors. The board consisted of five members; three were appointment by

the investors and two by management.

Management Team

The CEO of EXP Systems was a well-respected industry figure who had

had success in previous ventures. It was through that success that he was

introduced to the VCs that ultimately funded EXP Systems.

Funding

The initial round of funding was specifically to fund the development of the

prototype. The receipt of series B funding was made contingent upon meeting

the prototype release milestone.

Series B funding came from some new investors, including the corporate

venture capital arms in the high tech industry. The new VCs also had portfolio

company experience in the consumer market, which EXP Systems was targeting.

The funds were earmarked for operating expenses, to fund a product launch and

to support a major advertising campaign.

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A subsequent funding round three years after company inception added

more corporate venture capital funding arms. Some of the new partners were

included for their financial strength while others were included for strategic

reasons.

Left Hand Side

Each of the funding rounds had an interesting interaction with the product,

market and partner selection. The first round of funding was directed at prototype

development. Receipt of the second round of funding seemed to be contingent

upon the successful release of the beta site, which occurred. The second round

funds were earmarked to fund a full product launch, which occurred within three

months, and for marketing and operating expenses.

The third round was the most interesting in terms of the partners EXP

Systems selected. Directly after receiving third round funding, EXP Systems

announced partnerships with the parent companies of the corporate VCs that

were involved in the deal.

Case 5 (C5)

Data Collected

Case 5 was developed with complete term sheet, articles in the press,

Internet search results, firm press releases and information contained in the

Canada VC database.

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Business/History

This company, founded in 2001, is a specialized network infrastructure

provider. Its board consists of seven members, with four seats controlled by

investors. Two seats are held by the management team and there is one

independent board member.

Company 5 has gone through four financing rounds to date. The financing

deal in question is the third round, early stage funding.

The company has their product installed worldwide and continues to be

successful in their target market penetration.

Management Team

The co-founder, President and CEO is an industry expert with many years

of experience in the sector. The CTO, and co-founder, has over 20 years of

industry experience and designed C5’s initial product. The CFO has spent the

past several years of his career, prior to C5, with venture funded start-ups in the

National Capital Region.

Funding

The first two funding rounds were designed to bring C5’s product through

beta testing and customer trials, which occurred. This third round funding deal

was designed to ‘ramp-up’ production of its flagship product.

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Left Hand Side

Less than three months after receiving the third round funds, the company

announced a large-scale customer trial of their products. Two months after the

trials, an announcement was made that the product was ‘generally available.’

One day prior to announcing a new financing deal with new strategic

investors, C5 announced the expansion of their product line. The strategic

investors announced that they were pleased with the milestones the company

had met and were also interested in integrating the product into their own

infrastructure.

Company 6 (C6)

Data Collected

This case was developed using information from an interview with the VC,

a founder interview, Internet search results, press releases and Canada VC deal

information.

Business Overview

Company 6’s business revolves around software solutions for network and

service providers. Company 6 has very good IP protection for their software. The

company managed to release the first version of their software, and have it

implemented, with a tier one service provider in the United States. The software

is slated for customer trials with two other tier one U.S. service providers. Our

founder contact indicated that the company is in very good shape. Company 6

has $5 million dollars in the bank from customers and intends to increase this to

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$10 million by year-end. This is a tier one customer requirement in order to

ensure the continued viability of the companies they deal with.

Company 6 has undergone three rounds of funding. The initial lead

investor has participated in every round and led the round in question. The

company has five board seats, of which investors hold two, management holds

one and independent board members hold the remaining two seats.

Management Team

The founder of the company has many years of experience in the local

area. He has experience with other start-ups as well as experience with an

optical networking company. The CFO of the company has extensive experience

with venture-backed start-ups.

Funding

The initial funding rounds were relatively close together, indicating a

strong desire to stage investments with C6. The first funding round was

dispersed in two tranches each with distinct milestones. The first tranche was

released with the stipulation that management provide an “...acceptable business

and operating plan.” The second tranche was dependent upon successful

customer lab trials. An interesting point regarding this funding round is the

inclusion of a U.S. based VC, which caused some difficult company legal

manoeuvring in order to accommodate the new partner.

The second series, third round of funding, was made virtually condition

free, due to the success of the company and a good understanding between

investors and company regarding product and market direction.

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Left Hand Side

Company 6 is very interesting in that it confirms some previous findings

about the success of a company influencing the terms and conditions, as well as

confirming findings about the stage of product development influencing terms

and conditions. The first two rounds were made contingent upon terms and

conditions that stipulated product and market goals, in the form of an ‘acceptable’

business plan. Acceptable was defined as in line with the strategies presented

and negotiated at prior investor/entrepreneur meetings and presentations. The

second tranche was dependent on market acceptance of the product in the form

of a successful customer trial. Successful was determined to be a commitment

from the customer to purchase the product.

Company 7 (C7)

Data Collected

Case 7 was developed with the help of a VC interview, a follow-up VC

interview, Internet search results, articles in the press, and firm and VC press

releases.

Business Overview

The company has developed a novel piece of integrated infrastructure

management software. The software offers a single point of contact for various

network service providers. The software also facilitates the delivery of mobile

content to a wide array of mobile devices.

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The company was founded in 2001, and has received five injections of

capital since inception. The board consists of five members and is investor

dominated with four seats controlled by the investors and one seat controlled and

filled by management.

The company has successfully launched new versions of their product and

has recently won several industry awards. The company’s headquarters are in

Toronto and they have offices in London and a new office in Asia.

Management Team

The founder, and current president and CEO of company 7, has had

extensive experience in the U.S., Europe and Canada over his career. The CFO

of the company has worked for numerous venture and non-venture backed

companies both in Canada and the U.S.

Funding

The deals in questions are both the 4th and 5th rounds of funding. The 4th

round came early in 2004 and the most recent round came exactly 12 months

later. The deals were both dependent upon C7 attaining certain milestones in

market penetration and new product releases.

Left Hand Side

The new cash is to promote sales, operations and development of their

flagship product. Some of the new strategic investors stipulated that they would

invest on the condition that their flagship product would be ready for

implementation within a certain timeframe.

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The second round of funding was disbursed on the condition that C7

execute their business plan and achieve their financial goals.

Company 8 (C8)

Data Collected

The final case was developed with a VC and founder interview, Internet

search results, firm and VC press releases and Canada VC database deal

information.

Business Overview

Established in 2002, Company 8 has set out to solve one of the most

vexing computing problems for users of large-scale computing. The goal is to

provide a scalable and robust environment to the industry.

To date, company 8 has undergone two rounds of venture financing. The

company has its headquarters in the National Capital Region. The board has

seven seats, four of which are VC controlled, while two are held by the founders.

An independent board member holds the final seat.

Management Team

The founder, and CEO of company 8, has an excellent record developing

systems for a well-known National Capital Area telecommunications supplier. He

has considerable experience developing products as well as businesses, and

has hands-on knowledge in various business areas. The co-founder of C8 has

almost 24 years of industry experience and has worked extensively with his

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founding partner in a previous organization. The SVP of business development

was selected for his in-depth knowledge of the requirements of C8’s customers.

Funding

The first round of funding was to develop a prototype of the company’s

product. The same investors from the first round were involved in the second

round, and one additional investor was been added for strategic reasons. The

second round of funding came one year after C8’s first round, and three years

after company inception. The funds were to be used to complete development of

their breakthrough product.

Left Hand Side

The first round of funding was classified as onerous in terms of the

restrictions placed upon strategy. The first round contained stipulations on

spending limits, hiring and product development. The second round was

regarded as “generous” by our founder contact. The strategy proposed by the

company was in line with what the investors wanted. The terms and conditions

regarding product and market are almost non-existent. The investors wanted to

structure the round such that the company had enough latitude to pursue

opportunities wherever they presented themselves.

Confirming Findings

The results and findings from the case studies were further confirmed via

follow-up interviews and interviews with industry experts with insight into the

venture capital funding process. Specifically a VC industry consultant

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experienced as a VC and a CFO with a venture capital backed firm and two

founders were interviewed post-case and pre-proposition development to confirm

findings, provide insight and validate the findings of the study. The industry

contacts confirmed the findings and provided examples of these findings in other

firms in the National Capital Region.

The founder of Company 6 provided an interesting confirmation in the

form of an example from another company in which he is an insider. The

company, after receiving an investment from a single investor (he called this

‘scared money’), required bridge financing. The terms and conditions of the

bridge financing were so onerous that they caused the company to fail. The

requirements were that the company produce three sales of their product to tier

two customers. The problem was that the product was geared towards tier one

customers. The company had to subsequently change their entire strategy and

ultimately failed because of the confusion caused in the market, and the lack of

suitability of the product to its new target market. This is interesting in that it

confirms the previous findings that the bargaining power of a firm can have a

substantial effect on the terms and conditions and how these affect strategy.

Section 5 – Analysis, Propositions and Model Development

This chapter is divided into two sections. The first section, stakeholder

analysis, is used to analyze the information contained in the eight case studies.

The stakeholder analysis highlights areas where stakes and power are in conflict

and where possible disconnect between the goals, power and stakes of specific

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stakeholder groups exist. From the stakeholder analysis, cases and follow-up

interviews, several propositions have been developed. The model development

is found in section 2 of this chapter.

Stakeholder Analysis

The venture funding process is a competitive, free-market process that

includes and affects various stakeholders in competition for scarce financial

resources. There are varying degrees of power between numerous internal and

external stakeholders.

Stakeholders are defined as ‘those groups without whose support the

organization would cease to exist’ (Freeman 1984). The analysis was performed

according to Freeman’s model presented in his landmark book, Strategic

Management: A Stakeholder Approach (1984). The steps performed include:

i) Developing a stakeholder map

ii) Preparing a chart of stakeholders

iii) Identifying stakes of stakeholders

iv) Preparing a power versus stake grid

In order to identify the impact on a new venture that is attributable to

receipt and structure of venture capital financing, it is necessary to determine the

stakeholders, their stakes and their power. See figure 1 for stakeholder map.

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Venture Capital Funding Deal

Entrepreneur

Venture Capitalist Employees

Other Investors/Creditors

Board MembersSuppliers

CustomersSubsequent Providers of

Capital

Figure 2 - Stakeholder Map

The stakeholders identified are identical to those venture capital

stakeholders listed in Muegge (2004). While not comprehensive, these

stakeholders represent those relevant in the context of this study. Subsequently,

each of these relationships was articulated in a stakeholder chart of specific

venture capital deal stakeholders. See table 4 for a list of the specific

stakeholders.

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Table 4 - Specific Stakeholders Venture Capitalist Entrepreneur Partner Founder/Co-founder Investment Analyst Fund Investors Board Members Current Employees Past Management Operational Suppliers Current Other Investors/Creditors Potential Angels Previous VC Customers Friends and Family Existing Banks Prospective Other Creditors

The above stakeholders represent the specific and relevant actors

included in each group. Other specific actors may exist depending on the

Venture Capital Deal. Such specific stakeholders were explicitly present in at

least one of the venture capital deals under analysis.

The stakes, defined as ‘an interest for which a normative claim can be

advanced’ (Reed 1999), are listed for each stakeholder in table 5.

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Table 5 - Stakeholder Grid for Selected Stakeholders Stakeholder Grid for selected stakeholders

Stakeholder Group Venture Capital Firm (VCF) Employees

Stakeholder Partner Management

Stakes Value of investment/equity held, reputation, employment

Reputation, monetary reward, employment

Stakeholder Fund Investors Operational

Stakes Value of fund Employment, monetary reward

Stakeholder Group Suppliers Customers

Stakeholder Current Existing

Stakes Payment, continued business Product support, warranty, upgrades, continued usage

Stakeholder Potential Prospective

Stakes Future business, terms and conditions Terms and conditions, availability

Stakeholder Group Other Investors/Creditors Other Investors/Creditors

Stakeholder Angels Banks

Stakes Value of equity held Loan

Stakeholder Other equity investors Other Creditors

Stakes Value of equity held Loan

Stakeholder Friends and Family

Stakes Value of equity held

Stakeholder Group Entrepreneur Board

Stakeholder Founder/Co-founder Current Members

Stakes Employment, monetary reward, value of equity, reputation Reputation, compensation

Stakeholder Former

Stakes Reputation

The value in understanding the stakes by stakeholders is found by

articulating the stakes held by each stakeholder for which we can surmise, or at

least begin to understand, the motive thereof.

The power vs. stake grid below plots stakeholder power (formal, economic

or other) against their respective stakes (power, economic or other). Formal

power is defined as power supported by contract. Relevant contracts include

shareholder agreements, term sheets and other contracts. Economic power is

defined as the power to withhold or provide something of economic value to the

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organisation. Economic power could be the power to provide new capital, the

power to provide specialized skills or to withhold payment. Other power

encapsulates power that is neither formal nor directly economic, such as the

power to advise or promote a new venture. The power versus stakes table 6 is

presented below.

Table 6 - Power versus Stakes Power versus Stake grid

Power

Stake

Formal (contract, shareholders agreement,

term sheet) Economic Other

Equity

VCF, other equity investors (angels, friends and family),

entrepreneurs, management, current board

members VCF, other equity investors Operational employees

Economic Bank, other creditors,

current board members Existing customers, bank,

other creditors Suppliers, operational

employees Other Current board members Prospective customers Former board members

Much research has been directed at understanding the venture capital

funding process (Gompers and Lerner 2001) but very little has been directed

towards understanding how VC financing terms and conditions affect the strategy

of a firm.

Proposition Development

The purpose of this study is to identify potential influences that the terms

and conditions of venture capital financing deals have upon the strategy a firm

employs. Three general areas of influence were identified:

1.) People

2.) Finance

3.) Business

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People

The first area of influence, people, is comprised of:

1.) Employees

2.) Management

3.) Board Members

Specifically, the ability to attract, retain and motivate these groups of

people is critical to the success of a firm. The cases developed above

demonstrated that this area can be affected by the terms and conditions of

venture capital financing.

The affect of venture capital financing on the ‘people’ strategy of a firm

has been well documented and studied. Byers (1997), Bygrave and Timmons,

(1992), Gorman and Sahlman (1989) and Hellman (1998) all detail how venture

capitalists help to attract key personnel. Two of the cases described how the VCs

imposed an equity compensation scheme for employees through Employee

Stock Option Programs (ESOP). Bygrave and Timmons noted that ESOPs are

used extensively by VCs in their portfolio companies (1992).

Venture capitalists often exert control over management composition. The

cases developed in this study demonstrated several examples of this VC role in

appointing members of the management team. In Case 1, the entire

management team was replaced. In several other cases, key chief level

(although not CEO level) positions were driven by VC demands. Hellman (1998)

found that VCs typically play a large role in corporate governance, often

replacing the CEO. Gorman and Sahlman (1989) found that VCs typically use

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board control to replace CEOs. In only one of the cases developed here (C1)

was the CEO replaced. This represents somewhat of an anomaly when

compared to the literature.

The role of VCs on the boards is well researched in the literature. Clark

(1987), Fenn, Liang and Prowse (1995), Fried and Hisrich (1995), Gompers

(1995), Lerner (1995), and Sahlman (1991) all confirmed the findings regarding

board composition and role found in the cases developed herein. Specifically, the

fact that VCs effectively dictated board composition and that VCs used their

control of the board to control a firm was demonstrated.

Finance

The cases demonstrated two specific effects in the area of finance. The

first was the increase in financial oversight and reporting a VC requires and,

therefore, imposes. The second was the VC role in raising new funds. The

affects venture capitalists have upon the financial strategy of a firm are well

understood. Gorman and Sahlman (1989) found that after making the initial

investment, VCs tend to be very active in raising additional funds. Little research

exists regarding the imposition of financial reporting and oversight required by

VCs, and there is little evidence in the cases that the affects in this area were

great.

Business

The following two categories were developed from evidence of affects

found in the cases.

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1.) Product Strategy

2.) Market Strategy

These two categories are further expanded below. Following the

description of these categories, propositions are developed regarding the affect

of the terms and conditions of venture capital financing upon the two strategies.

Product Strategy

Comparison to Literature

The product strategy of a firm includes the release of the product, the

decision to develop new products, revenue from new products and the feature

set of a product. Other product related strategies include time to market, generic

versus specific strategies, whether to develop modular or integrating products

and whether or not to develop and release derivative products. The literature

surrounding the role of venture capital in the product strategies of a firm is

sparse. Hellman and Puri (2000) published a paper outlining the effects of

product market and the financing of a firm. The article specifically found that the

receipt of venture capital funds is correlated with a significant reduction in time to

market. What the article does not do is outline the circumstances under which

this is true and what other affects the receipt of VC funding may have on product

strategies.

Effects observed

Product strategy effects and potential effects were observed in several

cases. The most common affect was upon the timing of release of certain

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products. Specifically, it was found that products in prototype, beta or release 1.0

stages had to be released and tested before the next round of funding would be

released. Other effects observed included the creation of derivative products for

application in related markets. The features of a product were stipulated in

several cases; in one case, a strategic investor made the stipulation that the

product had to include features that were specific to the parent company of the

corporate VC arm.

Market Strategy

Comparison to Literature

The market strategy of a firm includes the product mix in a market, target

markets, revenue, customers, sales leads, implementations at key customers,

number of customers in a certain tier, revenue from a target market and market

penetration. Other more generic market strategies revolve around market

leadership and market penetration and product releases in new markets. Studies

have been conducted (Jaworski & Kohli, 1993; Slater & Narver, 1994) relating

market orientation and firm performance, but very few studies exist that detail the

affects of venture capital on a firm’s market orientation.

Effects observed

The most common stipulations and effects seen were in the area of

market strategies. Industry experts further confirmed this as common in venture

capital deals. Effects observed included number of reference customers from

certain vertical markets, the amount of revenue generated from specific markets,

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tier one customers, release of products in new markets and acceptance of

product standards in a new market.

Circumstances

The circumstances of a deal have a direct affect on the terms and

conditions of venture capital financing. The following categories of circumstances

were identified:

1.) Bargaining Power

2.) Stage of Product Development

3.) Market Orientation

4.) Investor Alignment and Orientation

All of these circumstances affected the types and nature of the terms of

conditions as well as their restrictiveness.

Bargaining Power

Bargaining power can be distilled into the weak and strong extremes on a

continuum. Bargaining power is determined by several factors, according to the

VCs, entrepreneurs and industry experts consulted. The factors observed were:

1.) Supply

2.) Demand

3.) Quality

The supply describes the amount of VC money available to be invested.

Demand describes the number of firms seeking funding at a given time. The

quality of a firm is determined by the strength of a management team, the track

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record of a firm, as determined by their ability to meet previous milestones, the

quality of a product or idea and the size of the potential market.

Product

The stage of product development directly affected the type and nature of

terms and conditions. A firm with a product in prototype development stage will

have different terms and conditions than one that has product ready for release

1.0.

Market

The market orientation of a firm will also have an affect on the terms and

conditions, and therefore the strategies, of a firm. A firm that is targeting a new

market will have different circumstances, and therefore terms and conditions,

when compared to firms targeting existing markets.

Investor Alignment and Orientation

The alignment of investors, both within their ranks and with the

entrepreneurs, was seen to be important in the cases. A firm that has a split

investor base will find its terms and conditions to be more onerous. Similarly, a

firm whose goals are not aligned with those of the investors will also find that the

terms and conditions of financing are more onerous.

The researcher identified all of these as circumstances that may have an

affect on a deal. They are presented in a model below.

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Model Development

The following figure 2 depicts the relationships between the terms and

conditions of a specific venture capital financing deal and the strategy affects of

the deal.

Figure 3 - Relationships Between the Terms and Conditions

The model depicts the venture capital financing deal as the central

component. The venture capital financing deal is affected by the relative

bargaining power of the firm. A firm in a strong position to bargain will be able to

negotiate less onerous or restrictive terms and conditions; this will likely reduce

the strategic effects of the deal.

The market orientation affects the deal in that firms pursuing new markets

will have different contract stipulations than would firms targeting existing

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markets. Similarly, deals exhibiting disruptive characteristics as opposed to

sustaining characteristics will be structured differently; this also affects the

strategy effects of the deal. Investor alignment is important in that it will affect

how the investors view the deal and hence structure it. The product development

stage is important in that products in different stages of development have

different funding requirements and the stipulations should reflect the reality of the

product development cycle. All of these factors affect the deal, which

subsequently affects the product and market strategies of a firm, which ultimately

affects the full strategy of a firm.

The manner in which investors stipulate the terms and conditions of deals

is detailed below.

Stipulation of Terms and Conditions

The terms and conditions of receiving venture capital are typically

stipulated in the form of a term sheet. A term sheet is essentially an offer to

purchase equity in a venture under certain terms and conditions. An accepted

term sheet has the same legal status of any other form of written contract. A

venture can accept extremely onerous terms and conditions or it can negotiate

terms and conditions that are more favourable. Appendix A shows a sample term

sheet.

The following list outlines several ways in which venture capital firms

stipulate the terms and conditions of a deal. Any one of these can be used to

influence the strategic decisions of a firm. An example of each will be presented

below from the cases developed previously. The examples of terms and

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conditions provided below are not from the cases developed above, however

they are similar enough to represent the types of terms and conditions found in

the eight cases.

i) Security design

ii) Staging of investments

iii) Shareholder agreements

iv) Equity allotment

v) Board rights

vi) Liquidation rights

vii) Sale of share restrictions

viii) Stock option pools, warrants

ix) Employment contracts

Security Design

Several types of securities can be used in a venture capital deal. Preferred

shares are the most common type of security used (Kaplan and Stromberg 2003)

A preferred share is a share that can have many assigned restrictions and rights.

The conversion of the shares can be made contingent upon liquidation events

(described below), revenue milestones or other events.

The example used is from Company 2 and the security used is a

convertible preferred share. The preferred shares have different conversion

factors depending upon the attainment of certain revenue goals. If C2 meet its

revenue goals, the conversion factor is lower -- that is, the VC receives less

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common shares for each preferred share. Conversely, if C2 meets its revenue

goal, the VC will receive more common share for each preferred share held.

According to industry sources, this is a common practice but is not

universal. This phenomenon was observed in only two of the cases under

analysis.

Staging of Investments

The most common manner identified in which a VC attempts to influence a

firm is through the staging of investments. Staging, in the form of funding rounds,

was found in all of the previously developed cases. Other industry contacts

confirmed that the release of subsequent funds was almost universally

contingent upon meeting certain milestones. Cornelli and Yosha (2003)

Gompers (1995) and Repullo and Suarez 1999 confirm this in the literature).

Company 6 provides an example of this. C6 received three injections of

capital in 10 months; each investment was exactly five months apart. At each

funding round, only enough funds were dispersed to reach the goals set in the

business during the next five months. If the goals were met, the next injection

would occur. The company attained the goals set out in its business plan.

Shareholder agreements

Shareholder agreements are made between the holders of equity in a firm

and the firm itself. Often conditions that are not present in a term sheet are

included in such agreements. Usually the restrictions and rights set forth in a

shareholder agreement revolve primarily around the transfer of shares and voting

rights. There can, however, be other factors.

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Company five had a good example of the term sheet referring to the

contents of a shareholders agreement. In this case, the shareholder agreement

was not seen and was not a factor in our study. See Chemla, Habib, M.

Ljungqvist (2003) for an excellent analysis of shareholder agreements and the

clauses contained therein.

Equity allotment

Venture Capital firms can also influence firms via an equity allotment. The

equity allotment is simply another way to align VC goals with incentives for the

entrepreneurs. The equity allotment functions in much the same way as does the

security design. The equity allotment is made dependent upon a firm meeting

certain milestones. If the milestones or stipulations are met, then the equity

allotment is more favourable for the entrepreneurs. If they are not met, it is more

favourable for the VC. This is essentially the same as free call options for the VC

in the case that the company is not as successful as originally planned. This

reduces VC risk and increases entrepreneur incentives.

They was no specific case where this occurred, however the post-case

interview subjects indicated that this is a quite common practice, and provided

examples of this happening in the industry.

Board rights

The relevancy of board rights are that in the case where investors, VCs,

angels, or others control the board, conditions can be placed upon financing and

restrictions from receiving further financing can be made contingent upon

executing a business plan or achieving milestones. Although the terms and

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conditions are stipulated in advance they can be altered, added and enforced

through the board.

Every case under analysis had a board of directors where the investors

controlled the majority of seats; in every case except one, the investors were

VCs. The other seat was for an angel investor.

Liquidation rights

The liquidation rights are the rights that holders of certain groups of

securities have upon a liquidation event. The typical term sheet definition of a

liquidation event is as follows:

“A merger, acquisition, sale of voting control or sale of substantially all of

the assets of the Company in which the shareholders of the Company do

not own a majority of the outstanding shares of the surviving corporation

shall be deemed to be a liquidation.” 2

In the event of liquidation, several terms and conditions can be stipulated

in the term sheet that have an affect on the product, market and R&D strategies

of a firm. The following is a sample liquidation preference term:

“Liquidation Preference: In the event of any liquidation or winding up of the

Company, the holders of the Series A Preferred shall be entitled to receive

in preference to the holders of the Common Stock a per share amount

equal to [x] the Original Purchase Price plus any declared but unpaid

dividends (the Liquidation Preference).”3

2������������� ������������������������������� 3 Source: http://www.feld.com/blog/archives/term_sheet/

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The term sheets collected for cases all contained liquidation rights,

however none seem to have affected the firm strategy.

Sale of share restrictions

Another way in which VCs influence strategy is via the use of sale of share

restrictions. These restrictions usually apply to the sale of shares by the firm’s

founders or entrepreneurs. This clause essentially locks the founders into the

firm by tying their personal wealth to staying with the company.

This is a very common stipulation and was seen in each of the three term

sheets used to develop cases, as well as in one sample term sheet.

Stock option pools, warrants

Stock option pools and warrants are securities that, given certain criteria,

can be converted into common shares in a firm. The size of a pool, and the

numbers of warrants, are usually made contingent upon the company achieving

certain goals.

Company 6 used founder’s options to provide incentives to the founders to

adhere to the content of a business plan and presentation made to the investors.

The option pool would increase depending on the number of goals met and the

timing of achieving those goals.

Employment Contracts

The founders of a venture are usually required to negotiate employment

contracts, either before (if they are smart) or after the acceptance of a term. The

employment contracts stipulate what happens in the event of a termination, what

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constitutes grounds for termination and, finally, what compensation is paid in the

event of termination. The incentives for founders are therefore tied directly to the

terms and conditions of their employment contract.

Proposition Development

This section develops 9 propositions from the cases developed in the

previous sections. No propositions have been developed for People and Finance

strategies as there was only one minor anomaly found in these areas and the

areas themselves have been well researched. Propositions have been developed

around:

1.) Product Strategies; and

2.) Market Strategies.

The propositions presented here relate to observations made in the cases

regarding effects and the circumstances surrounding a deal. The propositions

have been confirmed as likely to occur through using cross-case analysis and

post-case development interviews.

General Propositions

One general proposition affects neither product nor market strategy

directly. The proposition relates to the existence of milestones, budgets and other

stipulations included in venture capital contracts and forms the basis for the

subsequent propositions. Every case demonstrated that the greater the number

of stipulations in the financing deal, the less flexibility management had in the

operations of the firm. Both Harvard cases specified that a deal was structured

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with fewer stipulations in order to increase the likelihood of firm success. Our VC

contact on several of the other deals noted that they (the VC) prefer to structure

deals where the firm has the latitude to make decisions without having to consult

legal documents on a daily basis. Only as deals become less likely to succeed do

VCs prefer to include more stipulations in a deal. The following proposition was

developed from this observation.

Proposition 0: Ceteris Paribus – The greater the number of stipulations in

the terms and conditions of a venture capital financing deal, the lesser the

degree of firm decision making latitude and therefore the greater the strategy

effects of those stipulations.

Product Strategy Propositions

The following proposition stems from the observation that the terms and

conditions of certain deals were significantly different in their effects, both

potential and observed, upon strategy given the stage of product development a

firm’s product is in. A firm with a product in the prototype development stage was

observed to have very onerous and restrictive terms and conditions stipulated in

the deal. These conditions stipulated exactly what funds were to be used for, how

much could be used and technical requirements a product was required to meet.

In the same case in the second funding round, after having completed prototype

development, the terms and conditions were different and considerably less

onerous. Only the time frame for beta release was stipulated. The following

proposition is the result of these observations:

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Proposition 1: Ceteris Paribus - The product development stage of a firm’s

product affect the terms and conditions of a financing deal and the resulting

product strategies driven by them.

The next proposition revolves around the alignment of investor and

entrepreneur goals. Regardless of the past and current success of a firm, the

alignment of investor goals with entrepreneur goals has an affect on the

development of a product. In one of the cases developed herein, an obvious

misalignment of goals was observed. As a result, the investors wished to have a

product line discontinued whereas the entrepreneurs wished to continue

development. The ultimate result was bankruptcy. The following proposition is

based upon these observations:

Proposition 2: Ceteris Paribus – The alignment of investor and

entrepreneur goals reduces the product restrictions in the terms and conditions of

financing.

The implication is that if investors are not aligned, terms and stipulations

will be required in order to cover eventual splits in the investor base. The result of

this is likely a reduction in firm flexibility.

Market Strategy Proposition

The effects of the terms and conditions of financing were more

pronounced for market strategy than they were for product strategy. The

following proposition relates to bargaining power and its affects on market

strategy.

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A firm with good bargaining power, Company 6, demonstrated that by

meeting previous milestones and by strengthening their management team, they

could significantly limit the affect of financing terms and conditions on market

strategy. Company 6 was able to negotiate much less onerous terms and

conditions and thereby limit the effects on the company’s market flexibility. Firms

with less bargaining power, like Company 1, had much more onerous market

restrictions than did other companies. The following proposition was developed

based upon this observation:

Proposition 3: Ceteris Paribus – The degree of bargaining power a firm

possesses determines the restrictiveness of market terms and conditions and

therefore their effects.

A company that is targeting a new market, like EXP Systems, will have

different terms and conditions than a company seeking to enter an existing

market with an incumbent, like Company 8. Specifically, the terms and conditions

observed at C8 were directed at getting enough reference customers to talk to

the investors about the product. The requirements for EXP Systems were related

to technical quality and were unrelated to the market. The following proposition

was developed based upon these observations:

Proposition 4: Ceteris Paribus – The characteristics of the market targeted

by a firm will determine the types of terms and conditions and their affect on the

market strategies of a firm.

A more precise proposition, based upon the above proposition, is that

market characteristics will determine investment terms and conditions; this

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relates to the two market extremes. The concept of sustaining versus disruptive

innovations, is presented in The Innovator’s Solution (Christensen, 2003), where

sustaining innovations target existing markets and disruptive innovations target

new markets. The following proposition was developed based upon the

sustaining versus disruptive innovations, or products:

Proposition 4a: Ceteris Paribus – Firms with sustaining innovations will

have more restrictive market related terms and conditions in their deal than will

firms with a disruptive innovation.

This phenomenon was observed in comparing Company 6 with Company

2. Company 6’s product could be classified as a sustaining innovation. The

investors required that C6 prove that they could penetrate an existing market with

their product. C2, with a disruptive innovation, were required by investors to

prove the technology, but no market related restrictions were made.

The following propositions relates to investor type. Strategic investors, or

the venture capital arms of corporations, have different goals for their portfolio

companies than do typical venture capitalists. Company 8 provides an example

where one of the investors attempts to push the development of a market in the

direction of the parent company’s target market. This meant that both the

investors, between themselves, and management, were not aligned in their

goals. The result was very restrictive terms and conditions of financing for

Company 8. This proposition also relates to the type of investor investing in a

firm, as well as investor homogeneity. The following proposition was developed

based on these observations:

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Proposition 5: Ceteris Paribus – The more homogenous and aligned an

investor base is, the less restrictive the market related terms and conditions of

financing.

This proposition can be separated into two more specific propositions. The

more homogenous the investor base in terms of market orientation and

specialization and in terms of investor type i.e. corporate versus institutional, the

less likely was a split in the base that required additional deal terms and

conditions to control for the split. The following proposition was developed to

capture this observation.

Proposition 5a: Ceteris Paribus – The more homogenous an investor

base, the less restrictive the market related terms and conditions of financing to

control for investor split.

The second proposition is built upon the previous observation but

introduces the idea of investor/entrepreneur alignment. The case demonstrated

that if the investor base was homogeneous in goals and type, their was little

chance for a split in their ranks. This affected the alignment with the

entrepreneurs as well. An unaligned investor base also caused a misalignment

with the entrepreneurs.

Proposition 5b: Ceteris Paribus – The more aligned the investors are with

the entrepreneurs, the less likely are onerous and numerous market related

terms and conditions.

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The preceding propositions and model represent the end product of this

research project. The propositions are meant to provide the basis for more

extensive research into the phenomena discussed here in future studies.

Section 6 – Analysis, Propositions and Model Development

Key Findings and Contributions

This study identified several issues not previously researched in the field

of venture capital investing. The affects of the terms and conditions on product

and market strategies have been identified. Specifically, the affects of deal terms

and conditions on product development, market goals and company product and

market milestones have been identified. The circumstances that can occur and

how they influence a deal have been identified as well. Issues surrounding

product development stage, market type, investor entrepreneur alignment and

bargaining power and their effects upon a venture capital financing deal have

been identified. Specific terms and conditions found in venture capital financing

deals have been identified and their use analyzed is the cases developed. The

study may not have proven that an effect exists, but it does highlight areas of

probable influence and areas for fruitful future research, as outlined below.

Limitations and Future Steps

This study is limited in several ways. The most obvious limitation of this

study is the lack of investor and entrepreneur involvement in each case. Only two

of the cases were developed with the benefit of the involvement of both. By

involving both parties, a more accurate picture could be developed regarding the

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phenomena observed here. Another limitation is the lack of term sheet,

shareholder agreements and business plans available to the researcher to

corroborate investor and entrepreneur depictions of events. Another limitation is

the heterogeneity of participant industry and geography. The issue lies in that not

enough heterogeneity exists to make the result generalisable, nor is their enough

industry and region concentration to make generalisations in either of those

areas.

The study does provide a very good basis for future work in this area.

Fruitful areas of inquiry have been identified. The potential pitfalls have also been

identified. Interesting next steps include undertaking a research project with the

intention of researching the previously less-researched phenomena identified

above. The time should be taken to select participant where both the investors

and entrepreneurs are willing and able to talk about the deal and where relevant

legal documentation is being provided. This study outlines the relevant

documents and clauses that can be used to determine the actual terms and

conditions of a venture capital financing deal. This is important given that venture

capital deals often have different legal documentation and the terms and

conditions may be in different documents depending on the deal under analysis.

The most important contribution of the study is to confirm this area of research as

a potential fruitful and viable avenue to pursue for future researchers.

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References Brown, S.L., & Eisenhardt, K.L., (1995). Product development: past research,

present findings, and future directions. The Academy of Management Review 20 (2), 343–379.

Byers, B., (1997). Relationship between Venture Capitalist and Entrepreneur.

Pratt’s Guide to Venture Capital Sources, Venture Economics, Wellesly Hills, MA, 1997.

Bygrave, W. & Timmons, J., (1992). Venture Capital at the Crossroads, Harvard

Business School Press. Chemla, G., Habib, M. & Ljungqvist, A., (2003). An Analysis of Shareholder

Agreements. UBC Working Paper. Retrieved June 14 2004, from http://www.haas.berkeley.edu/finance/Shareholderagreements1.pdf

Christensen, C. M. & Carlile, P., (2005). The Cycles of Theory Building in

Management Research. Working Paper. Christensen, C. M., & Raynor, M. E., (2003). The Innovator’s Solution. Harvard

Business School Press: Boston. Retrieved June 15, 2005, from http://www.innosight.com/documents/Theory%20Building.pdf

Clark, R., (1987). Venture Capital in Britain, America and Japan. Croom Helm,

London and Sydney. Cornelli, F., and Oved, Y., (2003). Stage Financing and the role of convertible

debt. Review of Economic Studies, 70, 1-32. Eisenhardt, K. M., (1989). Building theories from case study research. Academy

of Management Review, 14 (4), 532-550. Fenn, G., Liang N., & Prowse, S. (1995) The Economics of Private Equity

Markets," Staff Study #168, Board of Governors of the Federal Reserve System.

Freeman, R. E., (1984). Strategic Management: A Stakeholder Approach.

Pitman, Boston. Fried, V., & Hisrich, R., (1995). The Venture Capitalist: A Relationship Investor.

California Management Review, vol. 37, pp. 101-113. Gompers, P., & Lerner, J., (2001). The Venture Capital Revolution. Journal of

Economics Perspectives, Vol. 15 No. 2. p.145-168.

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Gompers, P., (1995). Optimal Investment, Monitoring, and the Staging of Venture Capital. Journal of Finance, vol. 50 , pp. 1461-1489.

Gorman, M. & Sahlman, W., (1989) What do venture capitalist do? Journal of

Business Venturing, vol. 4, pp. 231-248. Hellman, T., (1998). The allocation of control rights in venture capital contracts.

Rand Journal of Economics, vol. 29, no. 1, p 57-76. Hellman, T., & Puri, M., (2000). The Interaction Between Product Market and

Financial Strategy: The Role of Venture Capital. Review of Financial Studies, vol. 13, no. 4, pp. 959–84.

Jaworski, B. J., & Kohli, A. K., (1996). Market Orientation: Review, refinement,

and roadmap. Journal of Market Focused Management, vol. 1, 119-35. Kaplan, S., & Strömberg, P., (2003). Financial Contracting Theory Meets the

Real World: An Empirical Analysis of Venture Capital Contracts. Review of Economic Studies, vol. 70, pp. 281-316.

Lerner, J., (1995). Venture Capital and the Oversight of Private Firms. Journal of

Finance, vol. 50, pp. 301-318 Miles, M. B., & Huberman, A. M., 1994. Qualitative Data Analysis 2nd edition.

Sage Publications, Thousand Oaks, CA. Repullo, R., & Suarez, J., (1999). Venture capital finance: A security design

approach, CEPR Discussion Paper No. 2097. Sahlman, W., (1991). Insights from the American Venture Capital Organization.

Working Paper 92-047, Harvard Business School, 1991. Slater, S. F., & Narver, J. C., (1994) Market Orientation, Customer Value, and

Superior Performance. Business Horizons, vol. 37, pp. 22-28. Yin, R., (1989). Case Study Research: Design and Methods. Sage, Newbury

Park, CA.

Company Websites http://www.endeca.com

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Research Websites http://www.canadavc.com http://www.convergedigest.com http://www.factiva.com http://www.google.com

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Appendix A – Sample Term Sheet Source (www.drm.com/newstand/presentations/VC.Model_TS.pdf)

[Company Name]

Series A Convertible Preferred Stock Summary of Terms and Conditions

_________, 2000 Amount of Investment: $_________ (subject to the Company obtaining commitments from additional Purchasers which commitments will be for a minimum of $_________) Purchasers: VC Capital, LC (“VC”) and other investors acceptable to VC Company: [Company Name], a [Delaware] corporation Security: Series A Convertible Preferred Stock (the “Series A”) Purchase Price: To be determined. The share price will be set at a level that results from a preinvestment valuation for the Company of $___ million and will take into account the option pool and all common stock and securities convertible into common stock on a fully diluted, common stock equivalent basis). Closing: The closing of the Purchaser’s purchase of the Series A stock (the “Closing”) is expected to occur on or about __________, 2001. The Closing will be contingent upon the satisfactory completion of due diligence and completion of documentation acceptable to VC and the Company. Pre-Closing The capital structure of the Company immediately prior to the Closing shall Capital Structure: consist solely of Common Stock. Option Pool Provision: As of the Closing, an allocation of Common Stock will be made to an option pool for the purpose of attracting a senior executive and other personnel which allocation will be equal to ___% of the fully diluted Common Stock (after giving effect to the issuance and conversion of the Series A). Post Closing Capitalization: Class Number of Shares Percent

Common Stock/Founders ______________ __%

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Series A Convertible ______________ __% Preferred Stock

Option Pool ______________ __% (Common Stock)

Total ______________ 100% Principal Terms of Series A: Dividend Rights: When and if dividends are declared by the board of directors of the Company (“Board”), the holders of the Series A shall be entitled to receive noncumulative dividends in preference to the holders of Common Stock of the Company of 8% per share per annum. Liquidation Preference: In the event of any liquidation or winding up of the Company, the holders of the Series A shall be entitled to receive in full, prior to any other distribution made to any other class of the Company’s capital stock, cash consideration in an amount per share equal to the per share purchase price for the Series A (as adjusted for any stock dividends, combinations or splits with respect to such shares), plus all amounts of accrued but unpaid dividends thereon (the “Series A Preference Amount”). After the Series A Preference Amount has been paid in full, any remaining funds and assets of the Company legally available for distribution to shareholders will be distributed among the holders of the Series A and the holders of Common Stock on an as-converted basis until the holders of the Series A have received liquidating distributions equal to an additional two times the amount of their investment in the Series A. Any remaining amounts available will be distributed to the holders of Common Stock. A merger or consolidation of the Company in which its shareholders do not retain a majority of the voting power in the surviving corporation (other than a merger with a publicly traded company in which the shareholders of the Company receive stock of the surviving company which is publicly traded at the time of such merger), or a sale of all or substantially all of the Company’s assets, will each be deemed to be a liquidation, dissolution or winding up of the Company for purposes of the liquidation preference. Conversion Rights/Rate: The holders of the Series A shall have the right to convert the Series A into shares of Common Stock at any time. The initial “Conversion Rate” for the Series A shall be 1-for-1. All rights incident to a share of Series A will terminate automatically upon any conversion of such shares into Common Stock. The Conversion Rate will be subject to appropriate adjustment upon any stock split, reverse stock split or stock dividend or similar transaction. Automatic Conversion: All shares of Series A shall automatically be converted into Common Stock, at the then applicable Conversion Rate in the event of (a) the closing of an underwritten public offering of shares of Common Stock at an aggregate offering price of not less than $15,000,000 and a price per share of not less than three times the purchase price per share of the Series A (appropriately adjusted for stock-splits, reverse stock-splits, stock dividends and similar events), or (b) the election of at least a majority of the then outstanding Series A, voting together as a single class. Anti-dilution Provisions: The Company will provide (a) proportional adjustments to the Conversion Rate for the Series A for stock splits, dividends, recapitalizations and similar

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transactions, and (b) a broad based weighted average adjustment to the Conversion Rate for issuance of all securities below the then effective Conversion Price (determined by dividing the Purchase Price by the then-effective Conversion Rate). No adjustments shall occur upon the issuance of shares of Common Stock upon the exercise of employee stock options provided that the exercise price of such options are at or above the fair market value of such securities at the time of issuance as determined by the Board. Further, there shall be no anti-dilution adjustment with respect to Common Stock issued by the Company in connection with bank loans and similar transactions if such issuance is authorized by the Board. Voting Rights: Holders of Series A will be entitled to vote on all matters submitted to shareholders for a vote or consent. The shares of the Series A will have voting rights equal to the shares of Common Stock on an as-converted basis. Except when a separate class vote is required, the Series A will vote with the Common Stock as a single class. Registration Rights: Registration Rights. The holders of Series A will have (a) unlimited S-3 registration rights (subject to minimum offering amount of $1,000,000), (b) unlimited “piggyback” registration rights, and (c) one annual demand registration at the Company’s expense to a maximum of two demands; provided, however that such demand rights shall not be exercisable until the earlier of the second anniversary of the Closing and 6 months following the Company’s initial public offering, and, provided further, that such demand registration cannot involve the initial public offering unless such offering meets the standards for Automatic Conversion as set forth above. Registration rights shall be allocated among all holders of registration rights on a pro rata basis, subject to a minimum cut-back agreed upon by the parties. Preemptive Rights: Holders of Series A will have rights to purchase its pro-rata portion of any new securities issued by the Company in future financings (subject to standard exceptions) on the same terms and conditions as in such financing. Stock Purchase Agreement: The purchase of Series A shall be made pursuant to a Stock Purchase Agreement reasonably acceptable to the Company and the Purchaser and containing representations and warranties typical of transactions of this type. Investors Rights Agreement: An Investors Rights Agreement shall be entered into among the purchasers of the Series A and the Company covering registration rights, preemptive rights and other matters of corporate governance. Shareholders Agreement: A Shareholders Agreement shall be entered into among the purchasers of the Series A and shareholders who now or in the future holds 5% or more of the voting securities of

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the Company granting the holders of Series A co-sale rights and a right of first refusal, subject to standard exceptions. Protective Provisions: The Amended Certificate of Incorporation shall provide that, without the approval of the holders of at least a majority of the Series A voting as a separate class, the Company will not:

(i) disburse funds in excess of $250,000 outside of the ordinary course of the Company’s business;

(ii) select a Chief Executive Officer, President and Chief Financial Officer; (iii) merge with or acquire another company, liquidate or dissolve of the Company

or sell all or substantially all of the assets of the Company, including any material license granting others exclusive rights to intellectual property of the Company;

(iv) engage in any business that is substantially different than that engaged in on the closing date of the purchase of the Series A;

(v) increase or decrease the authorized number of members constituting the Board;

(vi) become obligated under any loan or guaranty of indebtedness in excess of $1,000,000;

(vii) repurchase or redeem any securities, except for repurchase under stock option or restricted stock agreements with employees previously approved by the Board;

(viii) sell any subsidiary or shares held in any subsidiary; (ix) declare or pay any dividend on the Common Stock; (x) amend or change the rights preference, privileges or powers of, or the

restrictions provided for the benefit of, the Series A; (xi) take any action that authorizes, creates or issues shares of any class of stock

having preferences senior to or on parity with the Series A;

(xii) take any action that reclassifies any outstanding shares into shares having preferences or priority as to dividends or assets senior to or on parity with the preferences of the Series A; and

(xiii) amend the Company’s Certificate of Incorporation or Bylaws in any manner that materially and adversely affects the rights of the Series A.

Financial Statements: The Company will prepare and submit to the holders of Series A whose stock represents 5% or more of the outstanding voting securities of the Company (on an as-converted basis): (a) on an annual basis, audited financial statements, including comparatives, and a budget and financial plan approved by the Board for the coming fiscal year, including projected financial statements; (b) on a quarterly basis, quarterly financial statements, budgets and cash flow projections used in the normal management of the Company’s affairs; (c) upon transmission, copies of all reports and communications with any other class or series of the Company’s securities, or any communication to or from the Securities and Exchange Commission (other than Regulation D and similar routine exemption filings), and; (d) upon request, such other management and financial information as such holders may reasonably request.

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Employment and Non-Compete: The management team of the Company shall enter into employment and non competition agreements and employee proprietary information and invention assignment agreements with the Company, in each case, in a form acceptable to VC. “Key Man” Life Insurance: The Company will purchase life insurance policies with terms reasonably acceptable to the Purchaser on certain of the key members of the management of the Company. Board of Directors: [Until the initial public offering of the Company’s Common Stock, the Board will consist of not more than 5 members who shall be elected as follows: (a) two (2) members of the Board shall be elected by the holders of Series A; (b) two (2) members of the Board shall be elected by the holders of Common Stock, and (c) the fifth member of the Board shall be elected by the holders of Common Stock and Series A voting as a single class.] Board members appointed by the holders of the Series A that are outside directors will be compensated on terms typical of such arrangements. It is contemplated that such an outside director will not receive salary, but will receive reimbursement of expenses. At least one Board member appointed by the holders of Series A shall serve on each of the audit committee and the compensation committee of the Company. If no such committees currently exist, this provision will apply to such committees when, and if they are formed or established. Employee and Founder Stock: All securities granted under the Company’s stock option plan shall vest over a period of four years from the date of issuance. All securities issued to founders and employees of the Company prior to the Closing shall be subject to repurchase by the Company at a price equal to the consideration paid if the founder or employee ceases to be employed or engaged by the Company for any reason during the four-year period commencing on the Closing date; provided that such securities shall vest (and shall not be subject to repurchase) at a rate of ¼ of the securities held by such founder or employee at the end of the first year commencing on the Closing date and 1/36 of the remaining securities each following month. Such vesting shall be accelerated in the event of death, disability or termination without cause. Fees and Expenses: At the Closing, the Company will pay $______ to VC to compensate it for transaction-related expenses. VC will prepare the initial drafts of the operative agreements.

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Appendix B - Interview Outline Introduction of Researcher and Project

- Sprott School of Business MBA Student - Final Project - Study Effects of Terms and Conditions of Venture Capital Financing on

Firm Strategy VC Questions

- VC firm History, size, number of investments, focus - VC Partner industry experience - Founder relationship questions

Founder Questions

- Company history, market, product - Founder industry experience, previous VC backed company

experience - VC relationship questions

Deal Questions

- Size of deal - Stage of deal - Stage of product development - How was firm introduced to investors (solicited, relationship) - Terms and Conditions (Onerous, generous…) - Strategy questions

o Board (Composition, control) o Employee (Compensation, attraction and retention) o Financial (Subsequent VC funding, debt, IPO) o Product (Features, release, quality) o Market (Revenue targets, orientation, customer focus,

acquisition) Wrap-up

- Final comments - Confirm preferred follow-up questions method (phone, email) - Thank participants