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Style in Business Writing
Adapted from ORourke
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The Most Common Problems
in Management Documents Long sentences
Passive voice
Weak verbs
Superfluous words
Legal and financial terms Numerous defined terms
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The Most Common Problems
in Management Documents(contd)
Abstract words
Unnecessary details
Unreadable design and layout
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Use the Active Voice
with Strong Verbs The time you spend searching for a
good verb is time well spent. When a
verb carries more meaning, you candispense with many of the words usedto bolster weak verbs.
Weak verbs keep frequent company
with two grammatical undesirables:passive voice and nominalizations.
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The Active and Passive Voice
Active:Microsoft bought our
company. Passive:Our company was bought byMicrosoft.
Obscure Passive:
Our company was bought.
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Whats Wrong with
Passive Constructions? It generally adds length to a
sentence -- 25% to 33% on
average. The agent or human actor is
often obscured or deleted.
Responsibility for actions in thesentence are obscure or missingentirely.
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How Can You Recognize a
Passive Sentence? Some form of the verb to be. (The
stock wasbought by an investor.)
Another verb in the past tense. (Thestock was boughtby an investor.)
A prepositional phrase beginning withby. (The stock was bought byaninvestor.)
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How Can You Recognize
an Active Sentence? Doers Before Verbs.
Before: The foregoing fee table is intendedto assist investors in understanding the costsand expenses that a shareholder will beardirectly or indirectly.
After: This fee table shows the costs andexpenses you would pay directly or indirectly if
you invested in our fund.
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Active Voice Really is Better
Before: The proxies solicited herebymaybe revoked, subject to the proceduresdescribed herein, at any time up to and
including the date of the meeting.
After: You may revoke your proxy andreclaim your right to vote any time, up to andincluding the day of the meeting.
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Nominalizations
Does the sentence use any form of theverbs to be, to have, or another weak
verb, with a noun that could be turnedinto a strong verb?
In the samples that follow, strongverbs lie hidden in nominalizations,
nouns derived from a verb that usuallyends in -tion.
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Nominalizations
Before: We made an application.
After: We applied . . .
Before: We made a determination. After: We determined . . .
Before: We will make a
distribution. After: We will distribute . . .
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Why Use Personal Pronouns?
First, personal pronouns aid yourreaders comprehension because they
make clear what applies to your readerand what applies to you.
Second, they allow you to speakdirectly to your reader, creating an
appealing tone that will keep yourreader reading.
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Why Use Personal Pronouns?
Third, they help you to avoid abstractionsand to use more concrete and everydaylanguage.
Fourth, they keep your sentences short. Fifth, first- and second-person pronouns
arent gender specific, allowing you to avoidthe he and she dilemma. The pronouns to
use are first person plural (we, us our) andsecond singular (you, yours).
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Write Much Less Abstractly
A Carnegie-Mellon study discoveredthat readers faced with complex written
information frequently resorted tocreating scenarios in an effort tounderstand the text. They often madean abstract concept understandable by
using it in a hypothetical situation inwhichpeople performed actions.
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Consider Levels of Abstraction
Carefully as You Write Asset
Investment
Security
Equity
Stock
Common Stock
IBM ACommon
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Write Less Abstractly
Before: Sandyhill Basic ValueFund (the Fund) seeks capital
appreciation and, secondarily,income by investing in securities,primarily equities, that
management of the Fund believesare undervaluedand, therefore,represent basic investment value.
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Write Less Abstractly
After: At the Sandyhill Basic ValueFund, we will strive to increase thevalue of your shares (capitalappreciation) and, to a lesser extent, toprovide income (dividends). We willinvest primarily in undervalued stocks,meaning those selling for low prices
given the financial strength of thecompanies.
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Write Less Abstractly
Before: No consideration or surrenderofBeco Stock will be required of shareholders ofBeco in return for the shares of Unis Common
Stock issued pursuant to the Distribution. After: You will not have to pay for or turn in
your shares of Beco stock to receive yourshares of Unis common stock from the spin-
off.
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Omit Superfluous Words
in accordance with
in the event that
subsequent to
prior to
despite the factthat
because of the fact
in light of owing to the fact
that
by, with
if
after before
although
because, since
because, since
because, since
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Omit Superfluous Words
Before: The following summaryis intended only to highlight
certain information containedelsewhere in this prospectus.
After: This summary highlights
some information from thisprospectus.
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Omit Superfluous Words
Before: Machine Industries andGreat Tools, Inc... are each subject tothe information requirements of theSecurities Exchange Act of 1934, asamended (the Exchange Act) and inaccordance therewith file reports prosystatement and other information with
the Securities and ExchangeCommission (the Commission)
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Omit Superfluous Words
After: We file annual and specialreports, proxy statement, and
other information with theSecurities and ExchangeCommission (SEC).
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Write Positively
Positive sentences are shorter andeasier to understand than their negativecounterparts.
Before: Persons other than theprimary beneficiary may not receivethese dividends.
After: Only the primary beneficiarymay receive these dividends.
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Write Positively
not able
not accept
not certain
not unlike
does not have
not many
not often
not the same
not . . . unless
unable
reject
uncertain
similar, alike
lacks
excludes, omits
few
rarely
different
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Use Short Sentences
Before: The following descriptionencompasses all the material terms andprovisions of the Notes offered hereby and
supplements, and to the extent inconsistenttherewith replaces, the description of thegeneral terms and provisions of the DebtSecurities (as defined in the accompanying
Prospectus) set forth under the heading. . .
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Use Short Sentences
. . . Description of DebtSecurities in the Prospectus, to
which description reference ishereby made. The followingdescription will apply to each Note
unless otherwise specified in theapplicable Pricing Supplement.
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Use Short Sentences
After: We provide information to you aboutour Notes in three separate documents thatprogressively provide more detail: the
Prospectus, the Prospectus Supplement, andthe Pricing Supplement. Since the terms ofspecific notes may differ from the generalinformation we have provided, in all cases rely
on the information in the Pricing. . .
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Use Short Sentences
. . . Supplement over differentinformation in the Prospectus and
the Prospectus Supplement. And,rely on this Prospectus Supplementover any different information in
the Prospectus.
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Heres Another Option
We provide information to you about ourNotes in three separate documents:
Prospectus: general information that may
or may not apply to each note. Prospectus Supplement: more specific
than the Prospectus, and to the extentinformation differs from the Prospectus, rely
on the information in this document, and. . .
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Another Option
Pricing Supplement: providesfinal details about a specific note,
including its price. If informationdiffers from the Prospectus orProspectus Supplement, rely on
the newer or more currentinformation in this document.
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Replace Jargon and Legalese with
Short, Common Words(contd)
If youve been around yourindustry for awhile, it may be hardto spot jargon and legalese in yourwriting. Ask someone fromoutside the industry to read your
writing.
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Choose the Simpler Synonym
Surround complex ideas withshort, common words. For
example, use endinstead ofterminate; explain rather thanelucidate, and use instead of
utilize. As a rule of thumb, when ashorter, simpler synonym exists,use it.
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Keep subject, verb, and object
as close together as possible The natural word order of English speakers is
subject-verb-object.
Before: Holders of the Class A and Class
B-1 certificates will be entitled to receive oneach Payment Date, to the extent monies areavailable therefor (but not more than theClass A Certificate Balance or Class B-1
Certificate Balance outstanding), adistribution.
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Keep subject, verb, and object as closetogether as possible
After: Class A and Class B-1certificate holders will receive a
distribution on each payment dateif there is cash available on thosedates for their class.
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Keep Your Sentence Structure
Parallel Parallelism means ensuring a list or series of
items is presented using parallel parts ofspeech: nouns, verbs, or adverbs.
Before: We invest the Funds assets inshort-term money market securities to provideyou with liquidity, protection of yourinvestment, and highcurrent income.
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Keep Your Sentence Structure
Parallel That sentence was unparallel because
the series is made up of two nouns and
an adjective before the third noun. After: We investin short-term
money market securities to provide youwith liquidity, to protectyour
investment, and to generate highcurrent income.