BUS Industry Quarter 1 2019 Dashboard Key Findings • Bus Driver Authority numbers remained consistent in Quarter 1 (28,328) 2019 compared to previous quarter (28,594). Over 600 authoriƟes were issued in Q1 2019, which remain consistent compared to previous quarter. • 40 out of 110 audits (36%) in Q1 2019 resulted in zero deficiency. • The highest deficiency during Bus Operator audits related to reporƟng incidents in the Bus Incident Management Database and implementaƟon of maintenance plans . • Based on the last three years fromApril 2016 to March 2019, RBUS/OMNI registered buses remain more compliant compared to CBUS registered buses. • Physical assaults on drivers remain a key issue within reports of assault and offensive behaviour. * This report represents data as at 31 March 2019 unless otherwise stated. Quarter 1 (Q1) 2019 refers to the period of 1 January 2019 – 31 March 2019 Data Sources: TIMS DRIVES Independent Audit Deficiencies Spreadsheet ASAR Results Database VROP Bus Incident Management System No. of bus operators Current bus accreditations 1,766 1,278 Operators CBUS - Charter / Airways bus usage - let for hire RBUS - Bus / tourist vehicles used for hire OMNI - Bus operated by the State Transit Authority Driver Authorities 28,328 Bus Drivers Driver authorities issued Driver authorities renewed Driver authorities suspended Driver authorities cancelled 123 192 1,611 678 Driver AuthoriƟes Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19 5K 10K 15K 20K 25K 30K No. of Driver Authorities 28,114 28,262 28,085 28,594 28,310 28,583 28,328 27,830 28,370 27,880 27,969 27,916 Driver AuthoriƟes - Past 12 months LDTC (Long distance tourist charter) RPS (Regular passenger service) 623 1,143 Bus accreditaƟons Accreditations issued Accreditations renewed Accreditations suspended 62 257 27 Industry Status Independent Audits - Q1 2019 0 10 20 30 40 50 60 70 80 90 100 110 120 130 140 REGIONAL LDTC METROLDTC REGIONAL RPS METRORPS 131 22 34 93 49 65 5 1 Audits Deficiency Breakdown of operator result 0% 10% 20% 30% 1-2 Deficiencies 3-5 Deficiencies 6-9 Deficiency 10+ Deficiencies Nil Deficiency 34.55% 14.55% 36.36% 9.09% 5.45% Q1 2019 0% 10% 20% 30% 1-2 Deficiencies 3-5 Deficiencies 6-9 Deficiency 10+ Deficiencies Nil Deficiency 36.08% 20.79% 30.03% 5.50% 7.59% Last 24 Months • In Q1 2019, 110 independent audits were completed with 290 deficiencies detected at an average of 2.6 deficiencies per audit . • 40 audits in Q1 2019 resulted in nil deficiencies being detected. Six operators received 10 or more deficiencies. Top Detected Deficiencies Reported notifiable incident Registration Usage Records Management Implementation of maintenance plan DAand licence currency check 12 16 21 27 38 10.9% 14.5% 19.1% 24.5% 34.5% This table shows the five most common deficiencies detected at independent audits and the percentage of audited operators where the deficiency was found. Annual Self-Assessment Report Test conducted Confirmpositive Drivers tested 3,004 38 4,721 Drug Test One test can have more than one driver. 6,673 31 46,950 Alchohol Test One driver can be tested more than once. Independent Audit Results
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BUS Industry Quarter 1 2019 Dashboard
Key Findings
• Bus Driver Authority numbers remained consistent in Quarter 1 (28,328) 2019 compared to previous quarter (28,594). Over 600 authories wereissued in Q1 2019, which remain consistent compared to previous quarter.• 40 out of 110 audits (36%) in Q1 2019 resulted in zero deficiency.• The highest deficiency during Bus Operator audits related to reporng incidents in the Bus Incident Management Database and implementaonof maintenance plans.• Based on the last three years from April 2016 to March 2019, RBUS/OMNI registered buses remain more compliant compared to CBUS registeredbuses.• Physical assaults on drivers remain a key issue within reports of assault and offensive behaviour.
* This report represents data as at 31 March 2019 unless otherwise stated. Quarter 1 (Q1) 2019 refers to the period of 1 January 2019 – 31 March2019
Data Sources:TIMSDRIVESIndependent Audit Deficiencies SpreadsheetASAR Results DatabaseVROPBus Incident Management System
No. of bus operators
Current bus accreditations 1,766
1,278
Operators
CBUS - Charter / Airways bus usage - let for hireRBUS - Bus / tourist vehicles used for hireOMNI - Bus operated by the State Transit Authority
• In Q1 2019, 110 independent audits were completed with 290 deficiencies detected at an average of 2.6 deficiencies per audit .• 40 audits in Q1 2019 resulted in nil deficiencies being detected. Six operators received 10 or more deficiencies.
Top Detected Deficiencies
Reported notifiable incident
Registration Usage
Records Management
Implementation of maintenance plan
DA and licence currency check 12
16
21
27
38
10.9%
14.5%
19.1%
24.5%
34.5%
This table shows the five most common deficiencies detected at independent audits and the percentage of audited operators where the deficiency wasfound.
Annual Self-Assessment Report
Test conducted
Confirm positive
Drivers tested 3,004
38
4,721
Drug Test
One test can have more than one driver.
6,673
31
46,950
Alchohol Test
One driver can be tested more than once.
Independent Audit Results
Noces Issued
2016Q2
2016Q3
2016Q4
2017Q1
2017Q2
2017Q3
2017Q4
2018Q1
2018Q2
2018Q3
2018Q4
2019Q1
0
200
400
600
800
No. of notices issued to vehicle units
410
544
356 473
372
492
308
500
419
465
398 450
389
397
373
362
375
395
351
389
387
373
405
406
Noces Issued to Vehicle Units
RBUS/OMNI CBUS
Compliance Rate (Major & Major Grounded Defects)
2016Q2
2016Q3
2016Q4
2017Q1
2017Q2
2017Q3
2017Q4
2018Q1
2018Q2
2018Q3
2018Q4
2019Q1
90%
95%
100%
Compliance Rate (Major & Major Grounded defects)(All Enforcement Program)
CBUS Major Defect Compliance Rate
HV Industry Major Defect Compliance Rate
RBUS/OMNI Major Defect Compliance Rate
• Focusing on major defects (major and major grounded) that are likely to cause a seriousaccident or fatality shows the majority of buses inspected do not receive a major and/ormajor grounded defect.• The three year trend in compliance rate (major and major grounded defects) acrossRBUS/OMNI remains stable while CBUS fluctuates by approximately 1 percent.• On average 99.3 percent of CBUS, RBUS, OMNI are compliant (Major & Major GroundedDefects) in Q1 2019. (Only 0.7% of buses have been issued with Major defect noces in Q12019.)
Top Idenfied Mechanical Maintenance Issues
0 50 100 150 200
Engine oil leaks
On Axle 2 -- More than 30% brakeimbalance between wheels
Windscreen is damaged / cracked
Transmission oil leak
ADR 35 system fault.With one tankdrained and when service brake is
applied, Maxi brake automacally ap..
Windscreen washers are inoperave /incorrectly aimed
ADR 35 System to operate correctly.
Windscreen washers are inoperave
Reverse light inoperave
Fire exnguisher insecure
190
61
53
37
34
33
28
27
23
21
Top mechanical maintainance issue idenfied (CBUS and RBUS/OMNI)Apr 2018 - Mar 2019
• The graph displays the top 10 mechanical maintenance issues idenfied for RBUS/OMNI and CBUSregistered buses inspected during the last 12 months.• The top three mechanical issues idenfied were engine oil leaks, more than 30 per cent brakeimbalance between wheels on axle 2 and damaged windscreen.
• In the 3 year period(2016 Q2 to 2019 Q1),over 9,700 noces wereissued to RBUS/OMNI andCBUS registered buses.• Of all the noces issuedto RBUS/OMNI and CBUSregistered buses in 2019Q1, only 3.8 percent (33)were major or majorgrounded in severity andlikely to cause a fatality orserious accident.
Compliance
2016Q2
2016Q3
2016Q4
2017Q1
2017Q2
2017Q3
2017Q4
2018Q1
2018Q2
2018Q3
2018Q4
2019Q1
0%
20%
40%
60%
80%
100%
80.5%
91.3%
68.4%
Compliance Rate
CBUS
RBUS/OMNI
Heavy Vehicle Industry
Defect Faults
0 200 400 600 800
Ancillary Equipment
Brakes
Oil & Fuel Leaks
Suspension
Body & Chassis
Other
Wheels & Tyres
Steering
Exhaust & Noise
Tow Couplings
810
837
460
512
321
337
268
279
271
253
145
208
141
181
185
145
103
93
10
40
No. of defect fault types idenfied (All enforcement programs)Apr 2018 - Mar 2019
RBUS/OMNI CBUS
• During the last four quarters, a total of 5,599 defect fault types were idenfied forRBUS/OMNI and CBUS registered buses.• 29.4 per cent of all defect fault types idenfied for RBUS/OMNI and CBUS registeredbuses were for ancillary equipment. 17.4 per cent were brake related.
• In the 3 year period , RBUS/OMNI registeredbuses remain more compliant compared to CBUS .• OMNI and RBUS registered buses are generallymore compliant with a compliance rate* of 91.3percent in Q1 2019. This is considerably higherthan CBUS registered buses (68.4%) and the heavyvehicle industry (80.5%).• The compliance rate across all bus registraonusages and the heavy vehicle industry (includes allprograms) connue to remain stable.*Compliance Rate: The compliance rate indicatesthe percentage of vehicle units not found to haveany breaches against heavy vehicle legislaon atthe me of inspecon.