© Prentice Hall, 2003 Business Communication Today Chapter 17 - 1 Searching for Searching for Employment and Writing Employment and Writing Employment Messages Employment Messages
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 1
Searching for Searching for Employment and Employment and
Writing Employment Writing Employment MessagesMessages
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 2
Today’s Today’s WorkplaceWorkplace
•Globalization•Technology•Workforce Diversity•Information Overload•Teams & Workgroups
•Deregulation•Downsizing•Shareholder Activism•Mergers & Acquisitions•Flexible Employment
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 3
What Today’s What Today’s Employers RequireEmployers Require
Flexibility Flexibility and Adaptabilityand Adaptability
Life-Long LearningLife-Long Learning
Teamwork SkillsTeamwork Skills
Strong Work RecordsStrong Work Records
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 4
What Today’s What Today’s Employers RequireEmployers Require
Leadership CapabilitiesLeadership Capabilities
Diversified SkillsDiversified Skills
Varied ExperiencesVaried Experiences
Multicultural and Multicultural and International AwarenessInternational Awareness
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 5
What Can You Offer?What Can You Offer?• Personal achievements
• Educational preparation
• Work experience
• Extracurricular activities
• Personal characteristics
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 6
SpecificSpecificCompensationCompensation
Type ofType ofOperationOperation
CorporateCorporateCultureCulture
Type ofType ofOccupationOccupation
GeneralGeneralCareer GoalsCareer Goals
LocationLocation
Nature ofNature ofthe Jobthe Job
Size ofSize ofCompanyCompany
FacilitiesFacilities
What Do You Want To What Do You Want To Do?Do?
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 7
Building Your CareerBuilding Your Career
Employment PortfolioEmployment Portfolio
Interim AssignmentsInterim Assignments
Workplace SkillsWorkplace Skills
Life-Long LearningLife-Long Learning
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 8
The Employment The Employment SearchSearch
BuildToward Career
1PrepareRésumé
2
Preparefor Interview
4
UnderstandInterview Process
3
Take theInterview
5 Follow Upand Accept
Offer
6
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 9
Employer Recruiting Employer Recruiting PracticesPractices
NetworkingNetworkingand Personaland PersonalReferencesReferences
Look InsideLook Insidethe Companythe Company
UnsolicitedUnsolicitedRRésumésésumés
NewspaperNewspaperWant AdsWant Ads
EmploymentEmploymentAgency orAgency or
Search FirmSearch Firm
Most Preferred
LeastPreferred
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 10
Organizing Your Organizing Your ApproachApproach
Monitor Business NewsMonitor Business News
Research Specific FirmsResearch Specific Firms
Build a NetworkBuild a Network
Seek Career CounselingSeek Career Counseling
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 11
Three-Step Three-Step Résumé ProcessRésumé Process
PlanningPlanning
AnalyzeAnalyze
InvestigateInvestigate
AdaptAdapt
WritingWriting
OrganizeOrganize
FormatFormat
ComposeCompose
CompletingCompleting
ReviseRevise
ProduceProduce
ProofreadProofread
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 12
Planning Your RPlanning Your RésuméésuméAudienceAudience
Purp
ose
Purp
ose Purpose
PurposeInformationInformation AdaptationAdaptation
AudienceAudience
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 13
What Employers SeekWhat Employers Seek• Results orientation• Workplace achievements• Versatility• Signs of progress• Standards of excellence• Flexibility• Communication skills
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 14
Areas of ConcernAreas of Concern• Frequent job changes• Gaps in work history• Inexperience• Being “overqualified”• Long-term with one company• For-cause job termination• Criminal record
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 15
Organizing ROrganizing Résumésésumés
ChronologicalChronologicalRésuméRésumé
FunctionalFunctionalRésuméRésumé
CombinationCombinationRésuméRésumé
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 16
Résumé Résumé ComponentsComponents
Name andName andAddressAddress
Career ObjectiveCareer Objectiveor Summaryor Summary
EmploymentEmploymentHistoryHistory
Activities and Activities and AchievementsAchievements
AcademicAcademicCredentialsCredentials
RelevantRelevantPersonal DataPersonal Data
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 17
Common Common RRésumé Problemsésumé Problems
• Inappropriate lengthInappropriate length
• Hard to readHard to read
• WordyWordy
• Too slickToo slick
• Poorly reproducedPoorly reproduced
• AmateurishAmateurish
• BoastfulBoastful
• DishonestDishonest
• GimmickyGimmicky
• Carelessly writtenCarelessly written
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 18
Producing Traditional Producing Traditional RRésumésésumés
CleanCleanTypefaceTypeface
High-GradeHigh-GradePaperPaper
AmpleAmpleMarginsMargins
LaserLaserPrintedPrinted
AppropriateAppropriateLengthLength
ProfessionalProfessionalDesignDesign
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 19
PrintedPrinted
ASCII-TextASCII-Text
HTML-CodedHTML-Coded
RRésumé Formatsésumé Formats
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 20
Producing Scannable Producing Scannable RRésumésésumés
ASCIIASCIIFormatFormat
KeyKeyWordsWords
DocumentDocumentDesignDesign
BuzzwordsBuzzwordsand Jargonand Jargon
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 21
Submitting Submitting Scannable Scannable RRésumésésumés
PostalMail
FaxMachine
E-mailor Online
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 22
SubmittingSubmittingOn-Line On-Line RRésumésésumés
Personal Websites
Index Services
ASCIIVersion
EmploymentInformationReferencesPersonal
Information
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 23
Writing Application Writing Application LettersLetters
Keep E-mailKeep E-mailShortShort
Be SpecificBe Specific
Aim forAim forHigh QualityHigh Quality
Include SalaryInclude Salary
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 24
Types of Application Types of Application LettersLettersGetting AttentionGetting Attention
Building InterestBuilding Interest
Increasing DesireIncreasing Desire
Motivating ActionMotivating Action
SolicitedSolicited UnsolicitedUnsolicited
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 25
Cultural Cultural ConsiderationsConsiderations
The Right Styleand Approach
Proper Toneand Format
© Prentice Hall, 2003 Business Communication Today Chapter 17 - 26
Other Other Employment Employment
MessagesMessages
Job-InquiryJob-InquiryLettersLetters
ApplicationApplicationFollow-UpsFollow-Ups